Page 2 of 12 · complaints 51–100 of 582

2004 Dodge Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Air Bags
Filed Mar 6, 2017UT

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER AND THE INTERIM RECALL NOTICE SENT FROM THE MANFUACTURER, DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electronic Stability Control (esc)
Filed Mar 2, 2017125,000 milesVA

DRIVING AT ANY TIME ANY CONDITIONS TURNING OR STRAIT ROADS THE ECT LIGHT COMES ON. WHEN THIS HAPPENS YOU LOOSE ALL CONTROL OF THE VEHICLE STEERING AND BRAKES INCLUDED. THE RPMS WILL JUMP UP HIGH THEN DROP SO LOW THE TRUCK WILL DIE OR IDLE REALLY ROUGH. RAMEYS CAN'T FIX IT LOCAL SERVICE STATIONS CAN'T FIX I'VE ALMOST WRECKED SEVERAL TIMES BC OF THIS I'VE HAD A NEW THROTTLE BODY INSTALLED NO FIX 150$ THEN A NEW BELL CRANK ASSEMBLY 400$ STILL NO FIX I'VE SEARCHED AND CALLED EVERYONE WHO MIGHT HAVE AN IDEA DODGE SHOULD LOOK INTO THIS BECAUSE IT'S NOT A RARE THING FROM WHAT I SEE ONLINE.

Air Bags
Filed Feb 10, 2017ID

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Wheels
Filed Jan 26, 2017NJ

VEHICLE HAS BEEN TAKEN CARE OF, WHEEL RIMS ARE RUSTING TIRE DEALERS WILL NOT INSTALL TIRES ON THESE RIMS. CONTACTED CHRYSLER CORPORATION, SPOKE WITH ASHLY, EMPLOYEE NUMBER AW898, WHO SAID CHRYSLER CORPORATION WILL NOT DO ANYTHING ABOUT THIS PROBLEM. I BELIEVE THAT THIS IS A HIGHWAY SAFETY PROBLEM.

Steering
Filed Dec 13, 2016176,000 milesOH

PROBLEM KNOWN COMMONLY AS "DEATH WOBBLE". OUT OF CONTROL VEHICLE WHEN HITTING A POT HOLE AT SPEED AROUND 55 -65 MPH. MUST SLOW DOWN TO CONTROL THE WHEEL.

Air Bags
Filed Dec 6, 2016AK

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 22, 2016TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/2017*CT UPDATED 01/18/17.*JB

Steering
Filed Nov 17, 2016145,800 milesNJ

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING 50 MPH OR MORE, THE VEHICLE WOBBLED AND SWAYED FROM LEFT TO RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE SPECIFIC DETAILS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,800.

Visibility/Wiper
Filed Oct 30, 2016WA

WINDSHIELD WIPERS OFTEN DONT ACTIVATE WHEN TURNED ON, AND SOMETIMES TURN ON WHEN NOT ACTIVATED. WIPERS OFTEN TURN ON WHEN UNLOCKING DOORS WITH KEY FOB. WHEN WIPERS ARE TURNED ON, THEY CYCLE FOR 5 SWIPES AND THEN STOP. HAS JEOPARDIZED MY SAFETY MULTIPLE TIMES, UNTIL PROBLEM WAS REPAIRED AT LOCAL DEALERSHIP.

Power TrainCrash
Filed Oct 27, 2016200,000 milesOR

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE THE VEHICLE WAS IN PARK, THE GEARS INDEPENDENTLY SHIFTED INTO REVERSE AT A HIGH RATE OF SPEED. AS A RESULT THE CONTACT CRASHED INTO TWO VEHICLES AND THE REAR BUMPER WAS DAMAGED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A MECHANIC FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. UPDATED 05/31/17*LJ CONSUMER STATED VEHICLE WAS RUNNING BUT IN PARK MODE. ON A LEVEL STREET AT THE END OF A CULDESAC. VEHICLE SLIPPED OUT OF PARK AND ACCELERATED BACKWARDS INTO 2 OTHER VEHICLES. FOUND OUT RECALL WAS DONE FOR THIS PROBLEM BETWEEN 2004 AND 2005. I DON'T BELIEVE THIS VEHICLE WAS EVER RECALLED. UPDATED 6/28/18*JB

Air Bags
Filed Oct 14, 2016IN

TAKATA RECALL. DEALER SAID PARTS ARE NOT AVAILABLE TO COMPLETE THE RECALL. ALSO NEEDS STEERING LINKAGE RECALL DONE. DEALER WANTS TO DO THEM ALL AT ONCE.

Air Bags
Filed Sep 19, 2016CA

2004 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO REPAIR DRIVER SIDE AIRBAG INFLATOR RECALL. *SMD

Unknown or Other
Filed Sep 12, 201670,000 milesCO

MY DASH IS FALLING APART. I'M CONCERNED THAT IF THERE IS AN ACCIDENT THE BROKEN PIECES OF THE PLASTIC DASH WILL FLY AROUND PUTTING OUT AN EYE OR IMPALING SOMEONE. I FEEL THIS IS A REAL SAFETY ISSUE. SOMEONE SAID THAT IT IS COSMETIC, I DISAGREE. IF IT WERE ON THE OUT SIDE OF THE VEHICLE, I WOULD HAVE NO CONCERN. THE PROBLEM IS, IT'S INSIDE WHERE PEOPLE RIDE. IS IT GOING TO TAKE AN ACCIDENT WITH INJURIES FROM THE BROKEN DASH TO GET A CLASS ACTION LAWSUIT, SO BE IT. GENERAL MOTORS FOUND OUT ABOUT PROCRASTINATING ON KNOWN PROBLEMS.

Air Bags
Filed Sep 6, 2016VT

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED AN UNREASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Wheels
Filed Aug 30, 2016110,000 milesAZ

ON AUGUST 29, 2016 I WAS DRIVING MY 2004 DODGE TRUCK ON A HIGHWAY WHEN MY FRONT DRIVER SIDE TIRE SUFFERED A COMPLETE TREAD SEPARATION. IT SEEMED TO JUST EXPLODE. THERE WERE NO INJURIES, BUT A DAMAGE REPORT WAS FILLED OUT BY THE HIGHWAY PATROL. THIS WAS A MICHELIN LTX A/T2 TIRE WITH ABOUT 40,000 MILES ON IT. THE TIRES ARE 5 YEARS OLD.THESE TIRES ARE WARRANTIED FOR 60,000 MILES OR 6 YEARS. AFTER 20,000 MILES I HAD ONE OF THE TIRES REPLACED BECAUSE IT LOOKED LIKE IT MIGHT SEPARATE, BUT THE OTHERS SEEMED ALRIGHT AT THAT TIME. I HAVE PROBABLY $2000 OR MORE WORTH OF DAMAGE TO MY TRUCK. IT KNOCKED THE HEADLIGHT OUT, RIPPED OFF THE RUNNING BOARD, TORE OUT THE INNER FENDER, BENT THE FENDER AND PUT A DENT IN THE BOTTOM OF MY DOOR. I HAVE ALWAYS BOUGHT MICHELIN, BUT WILL NEVER USE THEM AGAIN.

Steering
Filed Aug 29, 2016171,000 milesFL

TRAVELING IN A RESIDENTIAL ROAD AT 30 MPH AND HIT A SMALL BUMP IN THE ROAD WHICH CAUSED UNCONTROLLABLE VIOLENT FEEDBACK FROM STEERING WHEEL AND FORCED MY VEHICLE INTO THE MEDIAN. I PURCHASED NEW SHOCKS AND DUAL STEERING STABILIZER TO POSSIBLY REMEDY THE PROBLEM TO NO AVAIL. I DROPPED VEHICLE AT GALEANA DODGE OF FT MYERS FLORIDA AFTER VIEWING MULTIPLE RECALLS PERTINENT TO MY SITUATION. THEY CALLED AND SAID THAT THE RECALL ONLY INCLUDES AN INSPECTION. EVEN AFTER MY EXPLANATION OF NOT BEING ABLE TO DRIVE OVER 30 MPH BECAUSE OF REGULARLY OCCURRING "DEATH WOBBLE" I WAS TOLD THAT THERE IS NOTHING THEY CAN DO REGARDING THE MULTIPLE RECALLS. I FEEL THAT THE VEHICLE IS UNSAFE TO DRIVE AND THE MANUFACTURER, THROUGH GALEANA DODGE, SHOULD REPLACE ALL THE FAULT PRONE STEERING COMPONENTS. THE DODGE RAM 2500 IS CURRENTLY AT THE DEALER AWAITING MY PICKUP.

Tires › Tread/Belt
Filed Aug 22, 2016197,000 milesFL

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500 EQUIPPED WITH CAPITOL PRECISION TRAC II TIRES, SIZE: 265/70517 (NA). WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO WOBBLE. THE CONTACT PULLED OVER TO INSPECT THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER TIRE FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE TIRE TREAD SEPARATED. THE TIRE WAS REPLACED. THE TIRES WERE REPLACEMENT TIRES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 197,000 AND THE TIRE FAILURE MILEAGE WAS 50,000.

Structure › Body
Filed Aug 18, 2016MN

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE CONTROL MODULE ASSOCIATED WITH THE TRAILER WIRING SHORT CIRCUITING. THE FAILURE PREVENTED THE TRAILER FROM BEING HAULED. THE CONTACT SMELLED A STRONG ODOR OF BURNING WIRES. THE DEALER INDICATED THAT THERE WAS A NATIONAL BACK ORDER FOR THE PART, WHICH WAS MORE THAN EIGHT MONTHS AGO. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 10/04/16*LJ

Electrical SystemFire
Filed Aug 18, 2016MN

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF, BUT THE ENGINE CONTINUED TO RUN WITHOUT THE KEY IN THE IGNITION. THE CONTACT HAD TO DISCONNECT THE BATTERY CABLE TO PREVENT THE FAILURE. IN ADDITION, THE CONTACT SMELLED FUMES OF BURNING WIRE. THE VEHICLE WAS INSPECTED BY A MECHANIC WHO DIAGNOSED THAT THERE WAS A SHORT WITH THE WIRING AND THE CONTROL BOX ASSOCIATED WITH THE FUSES. THE DEALER STATED THAT THE PART WAS ON A NATIONAL BACK ORDER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Air Bags
Filed Aug 17, 2016MO

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V31300 AND 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Aug 5, 2016200,000 milesCA

TAKATA RECALL I RECEIVED A RECALL NOTICE ON MY 2004 DODGE 2500 PICKUP. THE RECALL IS DEALING WITH THE FRONT PASSENGER AIR BAG. APPARENTLY THE AIRBAG INFLATOR "MAY RUPTURE AND RESULT IN METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS RESULTING IN SERIOUS INJURY OR DEATH". I CALLED THE RECALL NOTIFICATION NUMBER SO THAT I COULD BE PUT ONTO A LIST, SO THAT WHEN THE PARTS COME IN, I WOULD BE NOTIFIED. I WOULDN'T HAVE BEEN TOO WORRIED, EXCEPT THE LAST TIME THEY SENT ME A RECALL NOTICE (MAY 2015) FOR THE DRIVERS AIRBAG, I STILL HAD NOT RECEIVED THE NOTICE THAT THE PARTS WERE IN. WHEN I CALLED, A PERSON SAID THAT SHE COULD SET UP THE FIRST RECALL REPAIR, BUT THE ARTS WEREN'T IN AND WOULDN'T BE AVAILABLE UNTIL 2017. I SET UP THE APPOINTMENT. I AM PISSED OFF (NOT GOOD FOR ME). I HAVE HAD A VEHICLE WITH AIRBAG INFLATORS THAT "MAY RUPTURE AND RESULT IN METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS RESULTING IN SERIOUS INJURY OR DEATH" AND CHRYSLER DOESN'T SEEM CONCERNED. AMERICA, WHEN DO WE STOP ACCEPTING MEDIOCRE FROM COMPANIES LIKE THIS? WHY IS THIS ACCEPTABLE? NHTSA, WHY IS THIS OKAY WITH YOU?

Suspension
Filed Jul 30, 201662,400 milesMD

THE RIGHT LOWER CONTROL ARM HAS BROKEN, AS IF IT HAD BEEN CUT, DOWN THE MIDDLE. EVEN THOUGH I PURCHASED THIS VEHICLE FROM A FRIEND, I HAVE NEVER ABUSED THIS VEHICLE IN ANY FASHION. THE PERSON FROM WHOM I PURCHASED IT DID USE IT TO PULL A 5TH WHEEL RV. I WAS JSUT AMAZED BY THE WAY THE CONTROL ARM BROKE.

Air Bags
Filed Jul 26, 2016WA

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jul 5, 2016WV

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V5282000 (STEERING) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jun 27, 2016MS

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Jun 22, 201639 milesCA

ON JUNE 8, 2016, MY VEHICLE /TRUCK WAS DROPPED OFF AT THE INDICATED DODGE DEALERSHIP FOR RECALL WORK. DUE TO AN ISSUE WITH ECU DUE TO BATTERY CHANGE, I REQUESTED A REFLASH OF THE ECU BE PERFORMED IN ORDER FOR VEHICLE TO PASS SMOG. I SUBSEQUENTLY RECEIVED A TELEPHONE CALL FROM DEALERSHIP STATING VEHICLE WAS READY TO BE PICKED UP. UPON TAKING POSSESSION OF THE TRUCK I WAS ADVISED BY PHIL (SERVICE TECH) THAT REFLASH WAS PREFORMED AND ADDITIONAL UPDATES WERE PROGRAMMED INTO THE ECU. PRIOR TO LEAVING LOCATION, I WAS ADVISED THERE WERE NO PROBLEMS ENCOUNTERED DURING THE ECU REFLASH. ON JUNE 11, 2016, I BEGAN DRIVING THE TRUCK PER IN ACCORDANCE WITH GENERAL MOTORS "DRIVE CYCLE" PROCEDURES. APPROXIMATELY 10 MINUTES INTO DRIVING VEHICLE, THE HEATING ELEMENT WARNING INDICATOR LIGHT ILLUMINATED IN THE DASH WHILE THE SEAT BELT CHIME SOUNDED SIMULTANEOUSLY. THIS WARNING LIGHT/SEAT BELT CHIME CONTINUED FOR SEVERAL CYCLES, EACH TIME THE WARNING LIGHT INDICATION LASTING SEVERAL MINUTES THEN GOING OFF ONLY TO SHOULD AGAIN MINUTES LATER. ON JUNE 21, 2016, I SPOKE TO PHIL (AUTONATION DODGE SERVICE TECH) WHO EXPLAINED NO WORK HAD BEEN DONE TO IDENTIFY AND CORRECT THE PROBLEM SINCE JUNE, 16. AS OF THE SUBMISSION OF THIS COMPLAINT, I HAVE NOT RECEIVED TELEPHONE CALL BACK FROM DODGE. I CURRENTLY RETAIN VOICE MESSAGE FRO ADRIAN, ALL RECEIPTS/INVOICES, CELLPHONE VIDEO OF INDICATOR LIGHT/SEAT BELT ALARM SOUNDING, AS AS ALL CALL LOGS. FURTHERMORE, DODGE REFUSES TO REPAIR A PROBLEM THEY CAUSED AND IS RE

Air Bags
Filed Jun 20, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/16/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON JULY 26, 2016. UPDATED 08/31/16.*JB

Unknown or Other
Filed Jun 15, 2016182,002 milesTX

A FEW YEARS AGO THE DASH STARTED CRACKING. THE DASH IS MADE OF A HARD PLASTIC ABOUT 1/4" THICK. THE CRACKS GENERALLY RUN FROM FRONT TO BACK NOT SIDEWAYS. I KEPT THINKING IF I WAS TO HAVE A CAR ACCIDENT THOSE CRACKS AND SHARDS OF THICK PLASTIC WOULD SEVERLY CUT ME UP. LAST SUMMER I DUCT TAPED ALL THE CRACKS. JUST RECENTLY I TOOK THE TRUCK IN FOR AIR BAG RECALL, NOW THE DASH IS IN WORSE SHAPE. THEY TOLD ME AT THE DEALER (LITHIUM DODGE OF BRYAN, TEXAS) THAT DOING THE RECALL MORE CRACKING WOULD OCCUR. THEY SAID MOST DODGE TRUCKS HAVE THIS CRACKING DASH PROBLEM. MY OTHER CARS AND TRUCKS WHICH ARE MUCH OLDER DONT HAVE THIS PROBLEM. I THINK DODGE SHOULD REPLACE THE DASH. I WOULD NOT HAVE DONE THE RECALL IF I HAD KNOWN THEY WOULD MAKE THE DASH CRACKING MUCH WORSE.

Steering
Filed Jun 1, 2016135,784 milesNH

I WAS DRIVING IT HOME FROM THE DEALERSHIP, ON A BACK ROAD, GOING ABOUT 40 MPH. I HIT A BUMP, THE WHOLE FRONT END STARTED BOUNCING UNCONTROLLABLY. LIKE IT WAS HIT WITH A JACK HAMMER! I ENDED UP OFF THE ROAD! AS I GOT OUT AND WAS LOOKING TO SEE WHAT HAPPENED, A GUY STOPPED BEHIND ME. HE GOT OUT, AND SAID HE HAS THE SAME TRUCK WITH THE SAME PROBLEM. HE'S NEVER SEEN IT HAPPEN BEFORE, ONLY EXPERIENCED IT FIRST HAND. HE SAID IT LOOKED LIKE THE WHEELS WERE GOING DIFFERENT DIRECTIONS! I DIDN'T SEE ANYTHING WRONG THO. THE LUG NUTS AND EVERYTHING WERE TIGHT.IT EVEN PASSED INSPECTION THIS MORNING! I LOOKED ONLINE AND IT SAID TO START ONLINE HERE TO DOCUMENT THE COMPLAINTS.

Suspension
Filed May 25, 20165 milesCO

THE LEAF SPRIMG ASSEMBLY ON THE PASSENGER SIDE IN THE REAR BROKE AWAY FROM THE FRAME. BEING THAT I AM RETIRED AND THIS IS MY PERSONAL VEHICLE I DONT PUT TO MANY HEAVY LOADS ON IT. I DO HAVE A TRAVEL TRAILER AND A BOAT . I HAVE NEVER PULLED THEM TOGETHER NOR DO I USE THEM ALL THE TIME FROM OCCASSION I GO CAMPING. I DO FISH A MORETHAN I CAMP BUT THE WAIT OF EITHER IS RELITIVELY THE SAME. I HAD MY FAMILY WITH ME WHEN THE LEAF SPRING BROKE. I HAVE 5 TRUCKS, I HAVE DONE THE SAME THINGS WITH ALL OF THEM AND NEVER HAD A LEAF SPRING BRAK FROM THE VEHICLE. AS I TOOK IT TO THE DEALER HE TOLD ME HE HAS ONLY SEEN THIS ONCE IN HIS 20 YEARS OF WORKING ON TRUCKS. I DO BELIVE THAT THIS IS AN AREA OF CONCERN..

Air Bags
Filed May 24, 2016OR

2004 DODGE RAM. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP WITH DRIVER AIRBAG INFLATOR RECALL NOTICE REPAIRS. *SMD

Steering
Filed May 15, 2016193,000 milesNM

FRONT END SHAKES VIOLENTLY AFTER HITTING BUMP IN ROADWAY AT NORMAL SPEEDS, ALMOST UNCONTROLLABLE, WHATS IS DODGE DOING TOP RECTIFY PROBLEM, BEEN ONGOING FOR YEARS

Air Bags
Filed May 9, 2016WI

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED TWO SEPARATE NOTICES FOR AN AIR BAG RECALL. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS AND THE DEALER STATED THAT THE AIR BAG RECALL REPAIRS HAD BEEN COMPLETED. THE CONTACT WAS UNABLE TO DETERMINE IF THE PARTS WERE REPLACED BECAUSE THE MANUFACTURER SENT A THIRD NOTIFICATION. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT WAS NOT EXPERIENCING A FAILURE. ....UPDATED 07/05/16 *BF

Air Bags
Filed May 9, 2016VA

I HAVE RECEIVED MY RECALL ON MY 2004 DODGE RAM 2500 TRUCK MONTHS AGO AND I CONTINUE TO CALL AND THEY JUST KEEP PUTTING ME ON A WAITING LIST! I ALSO HAVE A 2004 JEEP CHEROKEE THAT ALSO HAS A ISSUE WITH THE AIRBAGS! AND WAITING LIST AGAIN! I KEEP GETTING THE RUNAROUND WITH BOTH OF THESE CARS AND NOTHINGS HAS BEEN FIXED! WHAT IS GOING TO HAPPEN IF THESE DEPLOY?? THERE IS GOING TO BE A LAWSUIT!!

Suspension
Filed Apr 22, 2016107,011 milesOH

MY TRUCK HAS DEATH WOBBLE. WHEN I DRIVE ON THE HIGHWAY UNDER NORMAL DRIVING CONDITIONS AND HIT EVEN THE SLIGHTEST BUMP JUST RIGHT, MY FRONT END WILL SHAKE VIOLENTLY AND WILL NOT STOP SHAKING UNTIL I SLOW DOWN TO UNDER 30 MPH. IT HAS BEEN HAPPENING FOR 2 YEARS NOW AND THERE ISN'T A SURE FIRE FIX FOR THIS PROBLEM. SEVERAL MECHANICS HAVE LOOKED AT MY TRUCK AND THEY ALL HAVE A DIFFERENT IDEA OF HOW TO FIX IT.

Steering
Filed Apr 19, 2016103,000 milesAZ

THE TIE ROD BUSTED MULTIPLE TIMES ON THE TRUCK WHILE TURNING THE STEERING LINKAGE WOBBLED TO BE REPLACED MULTIPLE TIMES I REPAIRED TWICE AND WENT THROUGH ALL THE PROTOCOL FOR REIMBURSEMENT DOCUMENTS VISITS TO DEALERSHIP CONFIRMED PARTS WITH REIMBURSEMENT DEPT SPENT MY LUNCH BREAKS DAY AFTER DAY BEING PUT ON HOLD TOLD I WOULD GET CALL BACK OVER AND OVER WHAT IS NEXT STEP RIGHT IS RIGHT AND I AM VERY RIGHT TO BE DISAPPOINTED IN THE SAFETY OF MY TRUCK

Air Bags
Filed Apr 12, 2016GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Apr 11, 2016200 milesCA

THE 7 PIN PLUG HAS NEVER WORKED RIGHT THE LEFT TURN AND LEFT BRAKE LIGHT DO NOT WORK NOR HAVE THEY EVER

Steering
Filed Apr 11, 2016114,000 milesTX

DRIVING DOWN THE HIGHWAY ON 4/10/16 HIT A SMALL BUMP AND TRUCK STARTED SHAKING UNCONTROLLABLY WITH STEERING WHEEL SHAKING BACK AND FORTH. STEPPED ON BRAKES TO REGAIN CONTROL AND WAS NEARLY BACK ENDED. ONCE VEHICLE GOT BELOW 30 MPH IT DISAPPEARED. NOT THE FIRST TIME THIS HAS HAPPENED.

Air Bags
Filed Mar 17, 2016WV

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/29/16*LJ

Air Bags
Filed Mar 15, 2016WA

TAKATA RECALL HAS YET TO BE COMPLETED ON MY VEHICLE. DEALERS IN AREA HAVE SEEN VEHICLE NUMEROUS TIMES FOR SERVICE AND SAY PARTS STILL NOT AVAILABLE !! LATEST INPUT WAS AROUND DECEMBER 2015.

Service Brakes
Filed Mar 12, 20162,000 milesNE

THE BRAKES GO TO THE FLOOR WHEN AT A STOP SIGN. I ALSO HAVE HIT THE BRAKES COMING TO A STOP, THEN THEY GO RIGHT TO THE FLOOR.I DRIVE WITH MY LEFT FOOT ON THE EMERGENCY BRAKE. I HAVE HAD IT TO THREE DEALERS, THEY SAY ITS THE WAY IT IS. STOP THEN TAKE YOU FOOT OFF THE BRAKE, IT SHOULD STAY STOPPED IT SOUNDS LIKE THE BRAKE COMPLAINTS ON THE FORD F-150 PICKUP THAT IS INVESTIGATING BY THE GOVERNMENT. THANKS ROGER.

Structure › Body
Filed Feb 10, 2016105,000 milesFL

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKING. THE CONTACT FELT UNSAFE DUE TO THE POTENTIAL AIR BAG DEPLOYMENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

SteeringCrash
Filed Jan 28, 2016FL

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE VIBRATED AND CRASHED INTO A DITCH. THE FAILURE RECURRED SEVERAL TIMES. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

Air Bags
Filed Jan 12, 2016130,000 milesTX

I RECEIVED A RECALL NOTICE IN FEB.OF 2015 RECALLING THE AIR BAG. CALLED RON CARTER DODGE IN ALVIN, TX AND MADE AN APPOINTMENT. WHEN I TOOK THE TRUCK IN I WAS TOLD THAT THEY HADN'T RECEIVED ANY OF THE REPLACEMENT AIR BAGS FROM DODGE AND THEY WOULD NOT BE ABLE TO REPLACE THE FAULTY AIR BAG UNTIL THEY HAD. THE AIR BAG IS YET TO BE REPLACED

Air Bags
Filed Jan 7, 2016TX

I HAVE BEEN ON A WAITING LIST WITH OUR LOCAL DODGE DEALERSHIP TO GET MY RECALLS REPAIRED FOR SEVERAL MONTHS. EVERY TIME I CALL THEY JUST SAY I AM ON THE LIST AND THEY ARE TOO BUSY. I KEEP RECEIVING NOTICES IN THE MAIL AND WOULD LIKE TO GET THESE TAKEN CARE OF AS THERE ARE NOW SEVERAL RECALLS THAT NEED TO BE ADDRESSED. I ALSO JUST FOUND OUT FROM THE WEBSITE HERE THAT THIS SAME DEALERSHIP DID NOT FULLY COMPLETE MY LAST RECALL REPAIR. DEALERSHIP IS ALLEN SAMUELS DODGE IN WACO, TEXAS.

Visibility/Wiper
Filed Dec 30, 2015174,000 milesCO

THE AC/HEATER PLENUM DOORS DO NOT WORK AND DEFROSTING THE WINDSHIELD IS IMPOSSIBLE AT TIMES (VERY COMMON IN ALL SIZE RAM TRUCKS). I LIVE IN COLORADO AND THIS HAPPENS WHILE DRIVING AND IT IS COLD OUT. DODGE HAS TO BE AWARE OF THE CHEAP PLASTIC VENT DOORS THEY USED. *JS

Air Bags
Filed Dec 29, 2015TX

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 02/19/16*L'S UPDATED 02/22/16.*JB

Air Bags
Filed Dec 15, 2015NC

TL* TAKATA RECALL.THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Dec 10, 2015TX

TAKATA RECALL. I AM WRITING TO RELATE MY EXPERIENCES IN ATTEMPTING TO HAVE THE SAFETY RECALL SERVICE WORK, REGARDING THE AIRBAG RECALLS, PERFORMED ON MY VEHICLE. THE SAFETY RECALLS ARE REFERRED TO AS P78 (DRIVER SIDE AIRBAG) AND R25 (PASSENGER SIDE AIRBAG). OVER THE LAST THREE MONTHS I HAVE TRIED ON MULTIPLE OCCURRENCES, TO ARRANGE THIS SERVICE RECALL WORK VIA DEALERSHIPS DIRECTLY AND WITH THE FCA US RECALL ASSISTANCE CENTER - DURING WHICH BOTH THE FCA RECALL ASSISTANCE CENTER AND THE DEALERSHIPS HAVE EXPRESSED THAT THEY HAVE NO IDEA ON EITHER PART AVAILABILITY ETA OR WHEN THE SERVICE RECALL WORK COULD BE PERFORMED. INITIALLY I ATTEMPTED PERSONALLY CALLING DEALERSHIPS, BUT WAS UNSUCCESSFUL IN SECURING AN APPOINTMENT DUE TO DEALERSHIPS EITHER NOT RESPONDING OR DEALERSHIPS HAVING NO IDEA ON PART AVAILABILITY OR WHEN RECALL SERVICE COULD BE MADE. I THEN ATTEMPTED CALLING THE FCA (FIAT CHRYSLER AUTOMOBILES) RECALL ASSISTANCE CENTER ON SEPARATE OCCASIONS. WITH AN FCA REP, MYSELF AND A DEALERSHIP ALL ON THE SAME CALL, THE DEALERSHIP CONFIRMED PARTS AND APPOINTMENT. AFTER APPOINTMENT THE P78 RECALL FIX HAD NOT BEEN DONE - MARKED NO PARTS NO ETA. I CALLED THE FCA RECALL ASSISTANCE AGAIN, AND AFTER ALMOST AN HOUR OF MYSELF AND THE FCA REP TOGETHER CALLING DEALERSHIPS, ALL THE DEALERSHIPS AGAIN EXPRESSED THEY HAD NO IDEA ON WHEN THE PARTS WOULD BE AVAILABLE AND NO IDEA WHEN THE SERVICE RECALL COULD BE PERFORMED. I APOLOGIZE IF THIS IS THE INCORRECT FORUM (WEBSITE SUGGESTED BY FCA) TO R

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Dodge Ram 2500 → · Every Ram 2500 year → · How the figures are calculated →