2010 Dodge Ram 1500 complaints

SINCE DECEMBER, AND EVERY TIME I HAVE FILLED UP SINCE, GAS COMES SPLASHING OUT WHEN IT IS FULL. DIFFERENT PUMPS, DIFFERENT STATIONS, ON SLOW FILL OR FAST, DOESN'T MATTER. WHEN IT GETS FULL GAS GUSHES OUT AND ONTO WHATEVER IS THERE. DODGE/CHRYSLER HAS A KNOWN ISSUE WITH EARLIER YEARS AND THE INLET CHECK VALVE AND ARE REPAIRING OLDER VEHICLES. MY 2010 ISN'T INCLUDED..YET. THIS IS A SAFETY ISSUE, AN ENVIRONMENTAL ISSUE, AND JUST A ROYAL PAIN. HOW CAN COMPANIES CONTINUE TO PUT CUSTOMERS IN DANGER AND THE GOVERNMENT NOT STEP IN A DO SOMETHING ABOUT. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN FEBRUARY OF 2012, THERE SHOULD BE A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/04/14*LJ UPDATED 04/11/2014 *JS

RECALL NOTICE #2 CAME THIS WEEK....THIS RECALL HAS BEEN OUT FOR ALMOST A YEAR...MY DEALER SAYS THERE ARE NO PARTS TO FIX THE RECALL AND DOES NOT KNOW WHEN DODGE WILL SEND THEM OUT. REAR AXEL PINION SHAFT NUT / SHAFT SPLINE PROBLEM. WHY SEND OUT A RECALL W/O A FIX IN HAND OR AT LEAST SCHEDULED?? *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE ABNORMALLY PULLED TO THE RIGHT. AS A RESULT, THE CONTACT CRASHED INTO A TREE. THE CONTACT SUSTAINED INJURIES TO THE BACK AND NECK. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE CONTACT HAD ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) BUT HAD NOT TAKEN THE VEHICLE TO THE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.

ACCELERATOR PEDAL BROKE OFF, MADE OF PLASTIC, WITH ADJUSTABLE PEDALS OPTION. THIS BROKEN PEDAL WAS REPLACED BY DEALER ON WARRANTY IN 2013, AND AFTER THE REPAIR THE NEW PEDAL BROKE OFF AGAIN. THIS PART SEEMS DEFECTIVE, IT IS MADE OF THIN HOLLOW PLASTIC THAT BREAKS OFF FROM NORMAL DRIVING PRESSURE, SEEMS TO BE A DESIGN DEFECT. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT THE PART NEEDED TO COMPLETE NHTSA CAMPAIGN ID NUMBER 12V474000 (POWER TRAIN) WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A PINION NUT RECALL NOTICE IN ABOUT JANUARY OF 2013. AS OF NOW BOTH DEALERSHIPS THAT I HAVE CONTACTED MULTIPLE TIMES ARE UNABLE TO ADDRESS THIS ISSUE. THEIR REASON IS THAT PARTS ARE NOT AVAILABLE TO FIX THIS RECALL. IT HAS BEEN ABOUT A YEAR SINCE THE FIRST NOTICE. THIS IS UNACCEPTABLE. *TR

LEAVING WORK,I ATTEMPTED TO TURN AT INTERSECTION AND STEERING SEEMED TO LOCK, THEN I WAS ABLE TO TURN WITH GREAT EFFORT.TOOK TO DEALERSHIP AND WAS TOLD RACK AND PINION UNIT HAD FAILED.AT 47000 MILES THIS SEEMS TO BE A MANUFACTURING DEFECT THAT NEEDS ATTENTION BEFORE SOMEONE IS SERIOUSLY INJURED. *TR

WHEN THE LIGHT ARE ON ON THE MIRROR THEY DIM OUT I NOT SURE IF THERE IS A SHORT OF WHAT BUT BOTH OF THEM DO IT! IF THERE IS A SHORT IT MIGHT CAUSE A FIRE. WHAT SHOULD BE DONE ABOUT THIS? *TR

I HAVE BEEN WAITING OVER 7 MONTHS FOR A RECALL FIX ON THE REAR AXLE PINION NUT. I AM BEING TOLD REPEATEDLY THAT THE PARTS ARE UNAVAILABLE. *TR

WHEN I FILL THE TANK AND USE THE HANDLE'S CLASP AT THE PUMP, GAS OVERFILLS AND SPILLS. DOESN'T MATTER WHAT GAS STATION OR PUMP. I HAVE TO LISTEN FOR THE FILL SOUND TO CHANGE AND STOP IT EARLY. TOOK TO DEALERSHIP AND THEY SAID A BAD INLET CHECK VALUE. SAID I NEED A NEW GAS TANK. I HAVE WARRANTY WITH A 100 DEDUCTIBLE BUT I SHOULD NOT HAVE TO PAY THIS SINCE THIS IS A KNOWN PROBLEM. *TR

IT IS -15 DEGREES FAHRENHEIT TODAY IN WISCONSIN AT NOON. SOMETHING IN THE HVAC SYSTEM QUIT WORKING. THE HEAT WORKS GREAT, BUT WHEN I CHANGE THE SELECTOR FROM FLOOR/VENT/DEFROST NOTHING HAPPENS. THE HEAT ONLY BLOWS ON THE FLOOR. I HEAR A CONSTANT (FLAPPING) NOISE FROM UNDER THE DASH BOARD. I HAVE TRIED SEVERAL TIMES STARTING AND TURNING OFF THE TRUCK, ADJUSTING THE SELECTOR KNOB TO APPLY THE AIR TO ALL POSITIONS AND IT STILL ONLY BLOWS ON MY FEET. KEEPS ON FLAPPING UNDER THE DASH BOARD. HOW IS IT (SAFE) TO DRIVE WITHOUT HAVING OPERATIONAL WINDSHIELD DEFROST. I LOOKED ONLINE AT SEVERAL FORUMS AND HAVE SEEN MANY OTHERS WITH THE SAME PROBLEM. HOPEFULLY THEY WILL REPORT THE PROBLEM AS I AM DOING NOW. ITS GOING TO BE COLD TONIGHT AGAIN SINCE IT WILL BE WINTER AROUND HERE FOR ANOTHER 2-3 MONTHS, SO I HOPE I AM SAFE TILL IT GET FIXED. I TRULY HOPE THIS REPORT GETS FIXED AS THIS IN MY OPINION IS A SERIOUS SAFETY ISSUE. ITS LIKE DRIVING BLIND OR MYSELF AND OTHERS WITH THIS PROBLEM MAY AS WELL BE TEXTING AND DRIVING IF WE CANT SEE OUT THE WINDSHIELD. SORRY IF THIS COMES OFF WITH AN ATTITUDE. NOT INTENDED THAT WAY. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT PASSENGER'S SIDE WHEEL FRACTURED WHILE COMPLETING A TURN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE LOWER CONTROL ARM, CV AXLE AND THE PASSENGER'S SIDE FENDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 71,493.

ON DECEMBER 26 I WAS DRIVING ON THE HIGHWAY AT ABOUT 55 MPG WHEN I HEARD A LOUD NOISE AND JUST AFTER THAT MY BACK WHEELS LOCKED UP LEAVING ME STICK IN THE MIDDLE OF THE HIGHWAY AT THIS TIME I ALSO WAS PULLING A CAR TRAILER WITCH MADE IT A LOT MORE DANGEROUS AS A MAN DRIVING A TRUCK STOPPED TO HELP US GET OUT OF THE ROAD A MAN DRIVING A HONDA RAN IN TO THE BACK OF THE TRAILER WILE I WAS UNDER THE TRUCK TYING A STRAP TO PULL IT OUT OF THE WAY SO NOW WE HAD AN ACCIDENT ON OUR HANDS. AFTER LOOKING UP THE TRUCK I FOUND OUT THERE WAS A RECALL FOR THIS PART SO I CALLED THE LOCAL DODGE DEALER AND THEY SAID THEY WOULD NOT HELP ME BECAUSE I HAD PURCHASED THE TRUCK IN MEXICO WITCH SOUNDS LIKE BULL TO ME CAN U GUYS HELP ME GET MY RECALL ON MY TRUCK AND GET IT FIXED. *TR

I OWN A 2010 DODGE RAM SLT. I RECENTLY HAD IT IN TO HAVE THE REAR AXLE PINION NUT REPLACED AND WAS TOLD I HAVE BAD TIE ROD ENDS. AT 46,000 MILES I FOUND THIS HARD TO BELIEVE. AFTER FURTHER INVESTIGATION IT WAS ACCURATE THAT MY TIE ROD ENDS WERE BAD. I REPLACED BOTH TIE ROD ENDS AT 46,000 MILES. THEN HAD TO PAY FOR AN ALIGNMENT OF COURSE. THIS IS A HUGE CONCERN FOR ME BECAUSE I TRANSPORT MY CHILDREN TO AND FROM SCHOOL DAILY. HOW IS IT POSSIBLE THAT AT 46,000 MILES MY TIE ROD ENDS NEED REPLACEMENT. THIS COULD HAVE ALSO LED TO MY TIRES NEEDING TO BE REPLACED AT 36,000 MILES EVEN THOUGH THEY WERE ROTATED EVERY 6 K. CHRYSLER HAS ISSUED A RECALL FOR RAM 2500 AND UP FOR REPLACING THE TIE ROD ENDS BECAUSE OF MOISTURE AND DIRT THAT GETS INTO THE BALL AND SOCKET. MAYBE THEY SHOULD HAVE INCLUDED THE 1500 AS WELL. *TR

I HAVE RAIL DUST ALL OVER MY PAINT. FOR THOSE OF YOU WHO DON'T KNOW WHAT THIS IS IT IS SMALL FLAKES OF STEEL THAT COME UP OFF OF THE RAILWAY WHEN A TRAIN HITS ITS BRAKES. BECAUSE THESE VEHICLES ARE TRANSPORTED VIA RAILROADS THEY ALL WILL HAVE THIS PROBLEM. THE TRAIN HITS ITS BRAKES AND THE SMALL FLAKES OF STEEL ARE SO HOT THAT THEY EMBED IN THE PAINT. YOU CAN REMOVE SOME OF THIS RUST BY USING A CLAY BAR BUT YOU WILL NEVER GET IT ALL REMOVED. I OWNED A 2008 RAM THAT HAD THE SAME PROBLEM. IT IS SURFACE RUST AND LOOKS HORRIBLE. I ALSO HAVE RUST ON ALL OF MY CHROME PARTS AS WELL. THIS IS A HUGE PROBLEM FOR A TRUCK THAT IS ONLY 3 YEARS OLD. TO HAVE RUST ALL OVER THE TRUCK IS RIDICULOUS. DODGE NEEDS TO RECTIFY THIS PROBLEM IMMEDIATELY. OTHER VEHICLE MANUFACTURERS THAT USE THE RAILWAY HAVE THE SAME PROBLEM. MANUFACTURERS THAT DON'T USE THE RAILWAY DO NOT. *TR

DODGE SEEMS TO HAVE A KNOWN ISSUE CAUSING THE HEADLIGHTS TO NOT WORK THAT IS UNRELATED TO THE CONDITION OF THE LAMP ITSELF OR A FUSE. APPARENTLY A $500+ PART IS REQUIRED. MANY PEOPLE CANNOT AFFORD THIS REPAIR AND GO WITHOUT HEADLIGHTS INSTEAD CAUSING OBVIOUS SAFETY ISSUES. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE REAR WHEELS SEIZED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE PINION NUT HAD BECOME DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,879. THE VIN WAS UNAVAILABLE.

I'M FILING A COMPLAINT AS TO HOW SOME DEALERS ARE NOT TAKING THE RECALL SERIOUSLY THAT WAS ISSUED FOR THE DODGE RAM TRUCKS. THE DEALERSHIP IN PARTICULAR WAS HAYES CHRYSLER IN DULUTH GA. THE SERVICE REPRESENTATIVE ([XXX]) WAS RUDE AND PUT THE REPAIR OFF FOR AN ADDITIONAL MONTH FROM TODAY'S DATE. IF THE RECALL IS SERIOUS ENOUGH TO BE ISSUED THEN THE DEALERSHIPS SHOULD MAKE AN EFFORT TO TAKE CARE OF THE SAFETY ISSUE IN A TIMELY MANNER AND AT LEAST SHOW SOME PROFESSIONALISM, RATHER THAN SHOWING THE CUSTOMER THEY DON'T WANT OR CARE TO COMPLETE THE WORK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V474000 (POWER TRAIN ) IN SEPTEMBER 2012. THE CONTACT STATED THAT SHE CONTACTED THE DEALER ON NUMEROUS OCCASIONS TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT DID NOT EXPERIENCE THE FAILURE.

WHILE DRIVING MY 2010 DODGE POWER WAGON ( CC, 5.7 LITER ENGINE WITH NO MODIFICATION) AT HIGHWAY SPEEDS I HIT A SMALL BUMP AND THE FRONT END BEGAN TO "SHIMMY", REALLY BOUNCE OUT OF CONTROL FOR A MOMENT OR TWO. I SLOWED DOWN, GRIPPED THE STEERING WHEEL AND IT EVENTUALLY SETTLED DOWN. THIS "SHIMMY" ISN'T CONSISTENT AS IT DOES NOT ALWAYS HAPPEN, EVEN OVER THE SAME BUMP ON THE ROAD. HELP. *TR

I'VE RECEIVED NUMEROUS RECALLS ABOUT THE REAR AXLE PINION NUT. I'VE CONTACTED 3 DIFFERENT DEALERSHIPS IN THE AREA AND EITHER THE PART STILL ISN'T AVAILABLE OR THEY JUST WON'T RETURN MY CALLS. I HAVE NOT HAD AN ISSUE YET WITH THE TRUCK AND I HOPE I NEVER DO SINCE DODGE WON'T CALL ME BACK. THIS IS VERY FRUSTRATING!! APPARENTLY, THIS PRODUCT FAILED AT SOME POINT AND NOW I CAN'T GET THE PART REPLACED. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS WITHOUT WARNING. IN ADDITION, SMOKE WAS SEEN COMING FROM UNDER THE HOOD AREA. THE CONTACT LATER DISCOVERED THAT THE ENGINE HAD CAUGHT ON FIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE NOR WAS IT REPAIRED. THE FAILURE MILEAGE WAS 62,000.

WE HAVE RECEIVED YOUR COMPLAINT. THANK YOU FOR FILING A COMPLAINT WITH THE FEDERAL TRADE COMMISSION. BASED ON THE INFORMATION YOU HAVE GIVEN US, WE RECOMMEND THAT YOU TAKE THE FOLLOWING STEPS, IF YOU HAVE NOT ALREADY. STEP: 1 YOU MAY FIND USEFUL INFORMATION ON OUR CONSUMER PROTECTION WEBSITE. STEP: 2 IF YOU HAVE DONE THE ABOVE STEPS AND HAVE ANY ADDITIONAL QUESTIONS OR ANY ADDITIONAL INFORMATION YOU WOULD LIKE TO ADD TO YOUR FILE, PLEASE CALL 877-382-4357 TO SPEAK WITH A COUNSELOR. WHEN YOU CALL, PLEASE HAVE THIS REFERENCE NUMBER:[XXX]TO HELP US QUICKLY RETRIEVE YOUR INFORMATION. YOU MIGHT ALSO LIKE HERE ARE SOME ADDITIONAL LINKS THAT WILL PROVIDE SOME USEFUL INFORMATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO SHUTTER IN THE REAR. THE VEHICLE WAS TOWED TO THE DEALER. THE FAILURE WAS NOT INSPECTED NOR WAS THE FAILURE DIAGNOSED. THE VEHICLE WAS PREVIOUSLY REMEDIED FOR NHTSA RECALL CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,600. UPDATED 06/27/14*LJ 09/18/2017*JS

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER AND THE DEALER WERE CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT STATED THAT WHILE STOPPED HE NOTICED THAT THE AXLE WOULD NOT TURN FORWARD. THE FAILURE RECURRED INTERMITTENTLY. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 35,000.

MY TIRES ON MY TRUCK ARE WEARING EXTREMELY UNEVENLY EVEN WITH CONSTANT TIRE ROTATIONS. GOOD YEAR TELLS ME IT IS AN ISSUE WITH DODGE, DODGE TELLS ME IT IS WITHIN GOODYEAR. THE TIRES ONLY HAVE 31,258 MILES ON THEM AND HAVE BEEN SHOWING EXCESSIVE WEAR. I ONLY DRIVE THE TRUCK TO & FROM WORK, DO NOT TAKE IT OFF ROADING WHICH WOULD WEAR THE TIRES EVEN MORE. I WAS INSTRUCTED BY GOODYEAR NOT TO TAKE THE TRUCK FOR LONG DRIVES IN THE RAIN OR UP TO THE SNOW WHEN IT STARTS TO SNOW HERE. AFTER DODGE LOOKED AT THEM THEY REFERRED ME TO GOODYEAR SAYING THE ONLY THING THEY CAN THINK OF IS THE TRUCK HAS ALOT OF ITS POWER ON THE RIGHT SIDE, ANOTHER EXCUSE. I HAVE RESEARCHED AND FOUND THAT RIGHT AROUND THE 30,000 MILE MARK IS WHEN ALOT OF OTHER DODGE RAM OWNERS ARE EXPERIENCING THIS KIND OF PROBLEM WITH THE TIRES. THIS IS A HUGE SAFETY CONCERN FOR MY FAMILY AS WELL AS OTHER FAMILIES ON THE ROAD. IF SOMETHING WERE TO HAPPEN WHO WOULD BE AT FAULT ? OH YES THE DRIVER, NOT GOODYEAR OR DODGE EVEN THOUGH THIS ISSUE HAS BEEN BROUGHT UP TO THEM. SO THE ENJOYMENT OF TAKING MY FAMILY TO PLAY IN THE SNOW IS COMPROMISED BECAUSE WHEN THE TIRES WERE INSPECTED BY GOODYEAR THEY FEEL IT IS AN ISSUE. I ASKED HOW MANY MORE MILES MIGHT I HAVE LEFT ON THE TIRES AND WAS INFORMED MAYBE 3,000. NOW I HAVE LOOKED ONLINE ON GOODYEARS WEBSITE AND THE LOWEST MILEAGE FOR THE TIRES THAT I HAVE IS 50,000 MILES FOR A WARRANTY. SO I AM LOSING OUT ON ABOUT 20,000 MILES WORTH OF TIRE TREAD. THIS IS IN REGARDS TO ALL 4 OF THE TIRES

2010 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO REAR AXLE PINION NUT RECALL NOTICE AND UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD THE CONSUMER WAS ALSO INFORMED THE PARTS WERE NOT AVAILABLE. WHEN THE CONSUMER CALLED BACK THREE MONTHS LATER, HE WAS TOLD, THERE WAS NOTHING THAT COULD BE DONE WITH REGARDS TO REPAIRING THE VEHICLE UNTIL HE RETURNED FROM OVERSEES.

RECEIVED SAFETY RECALL M34 NHTSA 12V-474 MONTHS AGO AND STILL NOT REPAIRED. DEALER SAYS THEY DON'T HAVE PARTS AND WILL NOTIFY ME WHEN THEY ARE AVAILABLE. DATE OF RECALL WAS JANUARY 2013. IT APPEARS TO ME THAT CHRYSLER HAS NO INTENTION OF MAKING THE REPAIR AS IT HAS HAD MORE THAN ADEQUATE TIME TO ACQUIRE THE PARTS. IS NO ONE FOLLOWING UP TO INSURE THE RECALL REQUIREMENTS ARE FULFILLED OR ARE WE WAITING FOR A MAJOR INJURY TO OCCUR WHEN THIS PART FAILS? IS EVERYONE EXPERIENCING THIS PROBLEM OR IS A LOCAL ISSUE. ANY ASSISTANCE IS APPRECIATED. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL BECAUSE THE PART WAS UNAVAILABLE. THE DEALER WAS NOTIFIED AND COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.

2010 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO REAR AXLE PINION NUT RECALL NOTICE. *SMD THE CONSUMER STATED HE HAS BEEN WAITING FIVE MONTHS, FOR THE PARTS TO ARRIVE. RECALL # 13V038000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) AND NOTIFIED THE DEALER TO HAVE THE REMEDY PERFORMED HOWEVER, HE WAS MADE AWARE THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED. THE VEHICLE WAS NOT SERVICED PER THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 46,800.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, A BANGING NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. THE CONTACT LATER DISCOVERED THAT THE DRIVE SHAFT BECAME DETACHED AND THE TRANSMISSION WAS TORN APART. THE CONTACT ALSO MENTIONED THAT HE HAD PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE VEHICLE TO BE REPAIRED. THE VEHICLE WAS TOWED TO THE DEALER AND WAS SITTING ON THE LOT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE DEALER WAS MADE AWARE OF THE RECALL NOTICE AND STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE RECALL WOULD NOT BE PERFORMED BECAUSE THE PART WAS NOT BEING MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 27,000.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V474000 (POWER TRAIN). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED IN 2012 BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE REAR OF THE VEHICLE LIFTED FROM THE GROUND AND DROPPED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS LOCATED AT THE REAR DIFFERENTIAL BOLT, WHICH HAD BECOME SEPARATED FROM THE DRIVE SHAFT. IN ADDITION, THE TRANSFER CASE WAS ALSO DAMAGED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 44,036.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) HOWEVER, THE PARTS WERE NOT AVAILABLE. THE CONTACT MENTIONED THAT HE RECEIVED THE NOTIFICATION OVER 10 MONTHS AGO AND STILL WAS UNABLE TO HAVE THE VEHICLE REPAIRED DUE TO UNAVAILABILITY OF THE NECESSARY PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/12/13*CN

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT THE PARTS NEEDED FOR SERVICE UNDER NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) WERE NOT AVAILABLE. THE MANUFACTURER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE AND THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE RECALL LETTER WAS RECEIVED MARCH 2013.

I RECEIVED A RECALL ON MY DODGE TRUCK. I HAVE BEEN TO THE DEALERSHIP, EAST TENNESSEE DODGE, CROSSVILLE, TN. IT HAS BEEN SEVERAL MONTHS NOW. I DO HAVE A VIBRATION IN THE REAR END OF THE TRUCK. DODGE CUSTOMER ASSISTANCE CENTER REGARDING YOUR 2010 DODGE RAM. I AM SORRY TO LEARN OF THE INCONVENIENCE YOU HAVE EXPERIENCED. THE DEALERSHIP WAS CORRECT, THE PARTS ARE NOT AVAILABLE FOR THE N08 RECALL. WHAT I CAN DO FOR YOU TODAY IS ESCALATE YOUR CASE TO THE SPECIAL TRACKING DEPARTMENT AND THEY WILL NOTIFY YOU WHEN THE PART IS AVAILABLE. LINDA, CUSTOMER ASSISTANCE CENTER. REFERENCE NUMBER: 23976379 HE TORE OF THE BOTTOM OF THE RECALL AND THREW IT AWAY. HE SAID THAT HE DID NOT HAVE THE PARTS TO CONDUCT THE RECALL. HE SAID THAT I WOULD RECEIVE ANOTHER NOTICE. HE WAS THAT SHORT, TO THE POINT, AND WENT BACK TO DOING SOMETHING ELSE. MY VIN:1D7RB1GT2AS[XXXX]. MILES: 26,636. SUBJECT: SAFETY RECALL N08 / NHTSA 13V-038 - REAR AXLE PINION NUT. I SHOWED UP AT THE DEALERSHIP EARLIER THIS YEAR, WHEN THE RECALL CAME OUT. THE SERVICE MANAGER TORE OFF THE BOTTOM OF THE RECALL, AND THREW IT AWAY. HE STATED "WE ARE AWARE OF THE RECALL, BUT THERE ARE NO PARTS AVAILABLE".. HE SAID THAT I WOULD BE NOTIFIED AGAIN. IT HAS BEEN SEVERAL MONTHS NOW. ARE THE PARTS AVAILABLE; I DO HAVE A VIBRATION IN THE REAR END. DO YOU RECOMMEND THAT I ACTUALLY CONTACT DODGE CHRYSLER CUSTOMER SERVICE DIRECTLY, TO RESOLVE THIS ISSUE? REGARDS, S. AT THIS POINT, I WOULD NOT RECOMMEND EAST TENNESSEE DODGE (CROSSVILLE, TN) TO ANYONE!

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN ) IN APRIL OF 2013. THE CONTACT ATTEMPTED TO GET THE VEHICLE REPAIRED ON SEVERAL OCCASIONS BUT THE DEALER STATED THAT THE PARS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE WERE GOING 70 MPH, IN THE LEFT LANE PASSING A SEMI-TRUCK, TOWING OUR BOAT IN TRAFFIC WHEN WE HEARD A LOUD NOISE & STARTED SEEING PARTS COMING OUT FROM UNDERNEATH OUR VEHICLE. THE VEHICLE BECAME UNCONTROLLABLE, BUT BETWEEN THE TWO OF US, WE WERE ABLE TO GET TO THE RIGHT SIDE OF THE ROAD, BUT STILL BLOCKING TRAFFIC IN THE RIGHT LANE. A PARK RANGER CAME BEHIND US, PUT ON HIS FLASHERS TO WARN TRAFFIC BEHIND US & AN INCIDENT RESPONSE TRUCK ALSO CAME. THEY WERE ABLE TO PULL US ABOUT A HALF BLOCK TO A SPOT IN THE ROAD WHERE WE WERE NO LONGER BLOCKING TRAFFIC. A TOW TRUCK CAME & TOOK US 50 MILES TO ELLENSBURG, WA WHERE OUR TRUCK WAS REPAIRED UNDER WARRANTY AT UNIVERSITY AUTO CENTER. WE HAD RECEIVED A SAFETY RECALL NOTICE (N08/NHTSA 13V-038) SEVERAL MONTHS PRIOR TO THE INCIDENT, BUT WITH EVERY SERVICE AT OUR LOCAL DODGE DEALER WE WERE TOLD THAT THE PARTS WERE NOT YET AVAILABLE & NOT TO WORRY THAT NO PROBLEMS HAD OCCURRED YET. WE WERE WITHOUT OUR VEHICLE FOR 15 DAYS. IT HAS BEEN REPAIRED, BUT WE ARE NERVOUS ABOUT DRIVING IT. WE HAVE BEEN TOLD BY SEVERAL THAT THE OUTCOME COULD HAVE BEEN WAY MORE SERIOUS INCLUDING FATAL IF WE WERE NOT TOWING OUR BOAT. THE WEIGHT OF THE BOAT HELD US DOWN. WE ARE FAITHFUL DODGE CUSTOMERS, SO WILL BE CONTACTING THEM DIRECT TO RELAY ALL OF THIS INFORMATION TO THEM IN OUR WORDS. IT WAS A VERY SCARY EXPERIENCE & WE FEEL THAT THE CHRYSLER CORPORATION NEEDS TO COMPENSATE US. IN AUGUST WHILE DRIVING ON THE FREEWAY, PULLING A BOAT, THE GEARS STARTED FALLING FRO

DRIVING ON FREEWAY TRUCK STARTED MAKING A HUMMING NOISE WAS GOING 65MPH, HEARD LOUD BANG LOST POWER , LUCKILY COULD PULL TO THE RIGHT SHOULDER BETWEEN MEDIUM AND FREEWAY AND ACCESS ROAD. LOOKED UNDERNEATH TRUCK AND NOTICED OIL LEAK UNDERNEATH DIFFERENTIAL AND GEAR SHAFT. GEAR SHAFT WAS NOT ATTACHED TO POWERTRAIN. CALLED MY LOCAL DEALER HE GAVE ME THE 1800 NUMBER FOR ROADSIDE ASSISTANCE, INSTRUCTED ME TO TELL THE WRECKER TO TAKE TRUCK TO DEALER. SINCE IT WAS LATE LEFT TRUCK AT DEALER

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER ADVISED THE CONTACT THE PART WAS NOT AVAILABLE AND THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE RECALL LETTER WAS RECEIVED DECEMBER 2012. THE APPROXIMATE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 41,000.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/17/13*LJ THE CONSUMER STATED THE VEHICLE HAS NO POWER GOING UP A BRIDGE OR GOING IN REVERSE. THERE IS A CLICKING SOUND. *JS

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V474000 (POWER TRAIN). THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN) BUT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING 45 MPH, THE DRIVE SHAFT COMPLETELY SEPARATED FROM THE REAR AXLE WITH NO WARNING. THE CONTACT ALSO MENTIONED THAT BECAUSE OF THE FAILURE, MORE DAMAGE OCCURRED TO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE DRIVE SHAFT HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

I PURCHASED A 2010 DODGE RAM 1500(HEMI) FOR THE PURPOSE OF PULLING A TRAVEL TRAILER AFTER I RETIRED. APPROXIMATELY 4-5 MONTHS AGO I RECEIVED A "RECALL" DUE TO A PROBLEM IN ASSEMBLY WITH THE REAR AXLE PINION NUT BEING BUILT WITHOUT AN ADHESIVE PATCH ON THE PINION NUT THREADS. I AM NOW TOLD I CAN NOT PULL ANY TYPE OF TRAILER AND THAT IT MAY BE MANY MONTHS BEFORE CHRYSLER/DODGE WILL HAVE THE PARTS TO CORRECT THIS PROBLEM. THE DEALER WHERE I PURCHASED THE VEHICLE STATES THAT CHRYSLER IS NOT CONCERNED WITH CORRECTING THIS PROBLEM IN A TIMELY FASHION. I CONTACTED CHRYSLER AND RECEIVED AN ANSWER THAT IT WILL BE MONTHS BEFORE THE PARTS ARE AVAILABLE, "IF THEN." DUE TO THIS PROBLEM WITH THE VEHICLE, MY RETIREMENT TRAVEL PLANS HAVE BEEN PUT ON HOLD, WAITING ON CHRYSLER/DODGE TO CORRECT THE PROBLEM WITH THE VEHICLE, WHICH I BOUGHT IN GOOD FAITH FROM A DEALER LOCALLY. THIS LACK OF CONCERN BY THE DEALERSHIP AND CHRYSLER/DODGE IS TOTALLY UNACCEPTABLE. IT IS BEYOND COMPREHENSION WHY IT SHOULD TAKE "MANY MONTHS" TO OBTAIN AN "ADHESIVE PATCH" TO CORRECT THEIR ERROR IN MANUFACTURING THIS VEHICLE. *TR