2010 Dodge Ram 1500 complaints

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT ANY ILLUMINATION OF THE ABS WARNING INDICATOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

APPROXIMATELY A YEAR AGO I BEGAN EXPERIENCING LIGHTING PROBLEMS, FLICKERING ALL AROUND; AND WITH TRUCK OFF THE REMOTE WOULD RANDOMLY, CONTINUOUSLY LOCK THE DOORS. I FINALLY BROKE THE REMOTE TO MAKE IT STOP. NOW MY DRIVER SIDE TAIL LIGHT WON'T WORK. I NEEDED MY INSPECTION/REGISTRATION BUT COULDN'T GET IT UNTIL THE LIGHT IS REPAIRED. MY MECHANIC SAID IT'S THE FUSE BOX, SAID IT'S IN HORRIBLE CONDITION. MORE PROBLEMS ARE POSSIBLE. PARTS & LABOR WILL BE NEAR $850. VARIOUS FORUMS ARE INUNDATED WITH SIMILAR COMPLAINTS. A FRIEND OF A CO-WORKER'S TRUCK BURNT TO THE GROUND IN HIS DRIVEWAY (AND SINGED THE HOUSE) BECAUSE THE FUSE BOX DIDN'T TELL THE FUEL PUMP TO SHUT OFF. WITH THAT AND MANY OTHER COMPLAINTS I'VE READ I'M NOW VERY FEARFUL FOR MY SAFETY. DODGE/CHRYSLER NEEDS TO REPLACE THE FUSE BOX IMMEDIATELY. THANK YOU FOR YOUR TIME. *TR

I WAS DRIVING HOME CHRISTMAS DAY 2014. TRUCK JUST SHUT OFF IN MIDDLE OF ROAD AND CAME TO A REST. I DID MANAGE TO RESTART IT AND WHEN I DID I RECEIVED ALL KINDS OF ERROR LIGHTS. THEN TRUCK SHUT DOWN AGAIN. HAD IT TOWED TO GARAGE AND MECHANIC DETERMINED IT WAS A BAD FUEL PUMP. NOW ALL THE WARNING LIGHTS STAY ON AND WILL NOT RESET. SERV 4WD LIGHT. TRAC CONTROL LIGHT. REVERSE ASSISTANCE SENSORS ARE INOPERATIVE. THE FUEL CAP LIGHT. ABS LIGHT. TWO TPMS LIGHTS. EPS SYSTEM LIGHT. CRUISE CONTROL DOES NOT WORK.... AND TRUCK CONSTANTLY SHUTS OFF WHILE DRIVING. I HAVE REPLACED ABS SENSOR AND FUEL CAP BUT TO NO AVAIL. PLEASE HELP. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE LOW BEAM HEADLIGHTS SUDDENLY TURNED OFF. THE VEHICLE WAS TAKEN TO THE DEALER, WHO CHANGED THE LIGHT BULBS, BUT THE FAILURE PERSISTED. THE CONTACT INDICATED THAT VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS DUE TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, A SECOND VEHICLE TRAVELING APPROXIMATELY 30 MPH CRASHED HEAD ON INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. DURING THE CRASH, THE SIDE CURTAIN AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED A CONCUSSION AND A POLICE REPORT WAS FILED. MEDICAL ATTENTION WAS RECEIVED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. UPDATED 5/29/15*CN UPDATED 11/6/15*JS

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE SIDE AIR BAGS DID NOT DEPLOY. THE CONTACT MENTIONED THAT DURING THE IMPACT, THE VEHICLE MOVED FROM THE FAR RIGHT LANE TO THE FAR LEFT LANE DUE TO THE COLLISION. A POLICE REPORT WAS FILED. TWO PASSENGERS SUSTAINED SHOULDER INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,000.

DATE COMPLAINT FILED: 03/03/2014 COMPONENT(S): FUEL SYSTEM, GASOLINE DATE OF INCIDENT: 01/15/2014 NHTSA ID NUMBER: 10566905 I HAVE THE SAME EXACT PROBLEM AS THE COMPLAINT LISTED ABOVE. I HAVE HAD THREE EVENTS OF GAS SPEWING OUT AFTER THE PUMP CLICKS OFF. THE MOST RECENT PROMPTED ME TO TAKE MY TRUCK TO THE LOCAL DODGE DEALER AND THEY REPLACED THE FUEL FILLER TUBE AND VAPOR CANISTER. THE DEALER CLEARLY STATES IN THE RECEIPT FOR THE WORK THAT IF THIS DOESN'T CORRECT THE PROBLEM THE GAS TANK WILL HAVE TO BE REPLACED. *TR

AT TIMES WHEN TRYING TO START THE PICKUP ALL GOES DEAD I CAN TAKE THE KEY OUT AND REINSTALL AND IT WILL START. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PARTS NEEDED FOR REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

UPON FILL-UP AT GAS STATION, GAS WILL "SPIT BACK." THE HANDLE FROM THE PUMP WILL CLICK OFF AND THEN APPROXIMATELY A CUP OR TWO OF FUEL WILL SPIT BACK ONTO THE BODY OF THE VEHICLE AND SPILL ONTO THE GROUND. *TR

BUMPERS, FRONT AND REAR BOTH EXHIBIT RUST. THERE IS SUPPOSED TO BE A "CORROSION" WARRANTY FROM DODGE, BUT THEY CLAIM THAT THIS "TYPE OF RUST" IS NOT COVERED. A BRAND NEW VEHICLE SHOULD NOT RUST FROM BEHIND THE PAINT. DODGE REFUSES TO HELP WITH THIS SITUATION. *TR

THE REAR BACK UP SENSORS STARTS TO WORK VERY LATE. WHEN I PUT MY TRUCK IN REVERSE (LEAVING MY CHILD AT SCHOOL) I WENT ABOUT 10FT WHEN I HIT A LIGHTNING POLE IT START TO WORK WHEN THE POLE WAS ABOUT 1 FT AND I CANT BRAKE. THANK GOD THE RESULT MY CHROME BUMPER WAS DAMAGED I THOUGHT IT WAS A CHILD. RECENTLY I PUT THE TRUCK ENTERING IN REVERSE TO MY GARAGE AND THE WALL WAS ABOUT 1 FT AND THE SENSOR INDICATES 3 FT. (3 LINES) IN THE DASH MONITOR. THANKS. OTHER THAN SINCE NEW THE TRUCK WORKS PERFECT! BUT I THINK ITS A VERY IMPORTANT ISSUE. THANKS AGAIN. *TR

TL*THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE ANTI-LOCK WARNING LIGHT ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT THE IGNITION SWITCH DID NOT MOVE FROM THE ON POSITION UNTIL AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION NODE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

EXHAUST MANIFOLDS ARE LEAKING GAS. I CAN SMELL EXHAUST GAS INSIDE THE TRUCK CAUSING DROWSINESS ON LONG RIDES. *TR

THE REAR DIFFERENTIAL WENT OUT AT APPROXIMATELY 65 MPH. I HAD IT INSPECTED AND SUPPOSEDLY FIXED IN APRIL OF 2013 BUT IT DID NOT FIX IT. THE COMPLETE REAR PINION AND WHEEL BEARING GEARS WENT OUT. THE SERVICE PEOPLE AT LITHIA DODGE IN SANTA FE SAID THAT BECAUSE IT HAD BEEN INSPECTED IN APRIL IT WAS OK. NOT THE CASE. ALL OF THESE MODELS NEED TO BE RECALLED FOR A COMPLETE NEW REAR END. LIVES WILL BE LOST IF THIS ISN'T DONE. ALSO, CHRYSLER MUST TAKE FINANCIAL RESPONSIBILITY FOR ALL REPAIRS ASSOCIATED WITH THIS REAR END EVEN IF IT WAS INSPECTED AND APPROVED TO BE OK. IT ISN'T . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON 11-8-14, I TOOK A 2010 DODGE RAM 1500 TRUCK IN FOR ENGINE REPAIRS. THE MECHANIC NOTED BOTH FRONT LOWER BALL JOINTS NEEDED REPLACED. A SEARCH FOR THE NEEDED PARTS REVEALED NO REPLACEMENT PARTS AVAILABLE FOR AT LEAST 30 TO 60 DAYS. FOUR WEEKS LATER ON 12-5-14, A FLUID LEAK WAS NOTED FROM THE FRONT END. IT WAS FOUND THAT THE RIGHT FRONT AXLE SEAL NEEDED REPLACED IMMEDIATELY, DUE TO A HEAVY LEAK.THE NORMAL REPAIR WOULD INVOLVE REPLACING THE LOWER FRONT BALL JOINT TO ENTER THE AXLE TO GET TO THE SEAL. THIS COULD NOT BE DONE SINCE NO LOWER FRONT BALL JOINTS COULD BE FOUND TO COMPLETE THE REPAIR. THE MECHANIC ACCESSED THE AXLE SEAL BY GOING THRU THE TOP OF THE AXLE. THE SEAL WILL AGAIN HAVE TO BE REPLACED WHEN LOWER BALL JOINTS BECOME AVAILABLE, AT A COST OF AN ADDITIONAL $150. THIS SITUATION PRESENTS A RISK TO THE DRIVER AND MOTORING PUBLIC, SINCE THE NECESSARY PARTS CAN NOT BE SOURCED. IT CREATES A RISK THAT THE LUBRICATING FLUID INSIDE THE AXLE WILL LEAK OUT, WHICH COULD RESULT IN THE AXLE "TYING UP," CAUSING THE DRIVER TO LOOSE CONTROL AND CRASH. CHRYSLER WILL NOT, OR CAN NOT MAKE THE NECESSARY PARTS AVAILABLE TO ITS DEALERS OR INDEPENDENT MECHANICS. THERE ARE ALSO NO "AFTER-MARKET" PARTS ON THE MARKET THAT COULD BE USED TO SAFELY COMPLETE REPAIRS. *TR

WHEN FILLING THE GAS TANK ON MY DODGE RAM 1500 2010 AS THE TANK GETS CLOSER TO BEING FULL THE FUEL WILL OVERFLOW OUT OF THE TANK. I HAVE USED DIFFERENT GAS STATION AND IT IS NOT THE GAS STATION. THE LAST SEVERAL TIMES GAS WILL ACTUALLY SPIT OR COME OUT OF THE TANK OVERFLOWING. I HAVE TRIED FILLING THE TANK SLOWLY BY HAND AND I STILL HAVE THE SAME PROBLEM. *TR

OUR 2010 DODGE RAM 1500 RECENTLY DEVELOPED AN EXHAUST MANIFOLD LEAK ON THE PASSENGER SIDE. IT MAKES A LOUD RATTLING NOISE WHEN THE VEHICLE IS COLD. THE NOISE GOES AWAY ONCE THE VEHICLE HAS WARMED UP. FROM MY ONLINE RESEARCH THIS IS APPARENTLY A PROBLEM WITH DODGE RAMS AND I HAVE FOUND MANY COMPLAINTS FROM OTHER OWNERS. I HAVE CONTACTED DODGE BUT SINCE WE ARE OUT OF WARRANTY WE HAVE TO PAY FOR REPAIRS. SINCE THIS IS CLEARLY A PROBLEMS WITH THEIR PARTS AND THEY HAVE HAD REPEATED COMPLAINTS, I'M WONDERING WHY DODGE HAS NOT ISSUED A RECALL. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER:13V038000 (POWER TRAIN). WHILE DRIVING 75 MPH, THE DRIVE LINE DETACHED FROM THE VEHICLE AND A LOUD ABNORMAL NOISE CAME FROM UNDER THE VEHICLE. THE VEHICLE WAS PULLED SAFELY TO THE SIDE OF THE HIGHWAY. THE REAR WHEELS SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVE LINE AND TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

UPON STARTING VEHICLE I HEARD SOME TYPE OF GEAR GRINDING/KNOCKING, SOMETIMES IT HAPPENS WHEN I TURN THE KEY OFF TOO. ALONG WITH THIS I NOTICED I HAD NO HEATING CONTROL WHICH KEPT ME FROM DE FOGGING MY WIND SHIELD OR HAVING HEAT IN GENERAL. COULD BE A BIG ISSUE IF THE WINDOWS WERE ICED OVER. HAS HAPPENED RANDOMLY OVER THE LAST SEVERAL WEEKS AND I HAVE FINALLY DISCONNECTED THE BLEND DOOR ACTUATOR LOCATED BEHIND THE GLOVE COMPARTMENT. WILL CONTACT DEALERSHIP. *TR

MY 2010 DODGE 1500 TRUCK STALLED ON MY WIFE ALMOST GETTING HER IN A WRECK, SHE PULLED IT OVER AND PUT IT IN PARK AND IT STARTED RIGHT UP. TOOK IT INTO THE DODGE DEALERSHIP AND THEY SAID IT WAS THE COMPUTER CHIP AND FIXED IT. TWO DAYS LATER WIFE WAS DRIVING IT AGAIN AND IT STALLED. I DROVE IT AND IT DID IT TO ME WHEN I WAS ENTERING ON A TWO LANE HIGHWAY IT STALLED AND I ALMOST GOT HIT BY A SEMI, PULLED IT OVER AND PUT IT IN PARK AND IT STARTED UP. BROUGHT BACK TO DODGE AND THEY TOLD ME IT WAS THE SPARK PLUGS. THEY REPLACED THEM AT $225 AT MY COST AND SAID IT WAS FIXED. TWO DAYS LATER THE TRUCK STALLED ON MY WIFE AGAIN. SHE IS SCARED TO DRIVE THE TRUCK NOW BECAUSE SHE DOESN'T WANT TO GET INTO AND ACCIDENT WITH KIDS . BROUGHT BACK TO DODGE AND TALKED TO THE MANAGER ABOUT THE SAFETY OF THE TRUCK. THEY TOLD US THAT THEY NEEDED TO REPLACE THE TIPM MODULE AT $1400 DOLLARS. IT'S BEEN ABOUT A MONTH AND A HALF AND NOW AFTER REPLACING THE TIPM IT IS STILL STALLING. WENT DOWN TO THE DODGE DEALERSHIP AND ALL THEY SAID WAS THAT THERE STILL LOOKING AT THE ELECTRICAL PROBLEM. ALL I WANT IS MY TRUCK BACK FIXED AND TO DRIVE IT SAFELY.. *TR

TOOK THE TRUCK IN TO REPLACE A HEADLIGHT BULB AND WAS TOLD THE TPIM/ONBOARD COMPUTER NEEDS TO BE REPLACED. THIS COULD BE DANGEROUS I FOUND OUT AS THE COMPUTER COULD SHUT DOWN THE VEHICLE WHILE IT'S BEING DRIVEN WHICH HAPPENED TO MY WIFE IN THE TRUCK 2 YEARS AGO. WE WERE TOLD AT THE TIME WE NEEDED A NEW BATTERY. *TR

VIOLET SHAKING OF THE WHOLE VEHICLE, AND WON'T STOP UNTIL YOU SLOW, MORE RIDERS-WORSE THE AFFECT. *TR

MY DODGE RAM 1500 (2010) HAD ITS FUEL PUMP FAIL. I WOULD LOSE POWER WHILE DRIVING AND HAD DIFFICULTY STARTING. IN ORDER TO START THE VEHICLE, I WOULD HAVE TO TURN THE IGNITION TO THE ON POSITION, WAIT A MOMENT OR TWO, THEN START THE TRUCK. IF I DIDN'T WAIT THE TRUCK WOULDN'T START. SOMETIMES WHILE ACCELERATING FROM A STOP OR EVEN TO PASS, I WOULD NOTICE A LACK OF POWER AS IF THE ENGINE WAS STARVING FOR FUEL. TWO OR THREE TIMES IT WOULD STALL WHILE WAITING AT AN INTERSECTION FOR THE LIGHT TO CHANGE TO GREEN. I TOOK MY TRUCK TO A DODGE DEALER FOR THE PROBLEM AND WAS TOLD IT WAS BECAUSE THE FUEL PUMP ONLY LASTS 4 TO 5 YEARS AND THAT WAS WHY IT FAILED. I HAD TO PAY TO HAVE IT REPLACED. SINCE I DIDN'T HAVE OVER $800.00 I HAD TO PURCHASE AN EXTENDED WARRANTY PLAN IN ORDER TO GET IT CHANGED. *TR

WIFE WAS DRIVING DONE THE RODE AT ABOUT 35 MILES AND THE TRUCK WENT DEAD , NO POWER STEERING OR BRAKES. PULLED IT OVER AND IT STARTED RIGHT UP. BROUGHT IN TO DODGE DEALERSHIP AND THE REPLACED SOMETHING IN THE COMPUTER AND SAID IT WAS FIXED. I WAS DRIVING IT ON THE HIGHWAY THE NEXT DAY AND IT DIED ON ME CROSSING THE HIGHWAY, SEMI TRUCK ALMOST KILLED ME, PUT IT IN PARK AND IT STARTED RIGHT UP. TOOK IT TO THE DEALERSHIP AND THEY SAID IT WAS THE SPARK PLUGS, DISHED OUT 225 DOLLARS FOR THAT, SAID ITS FIXED AGAIN. DID IT AGAIN TO MY WIFE THE NEXT DAY WITH MY KIDS IN THE VEHICLE. BROUGHT IT BACK IN DODGE HAD IT FOR TWO WEEKS, KNOW THERE TELLING ME ITS THE FUSE BOX MODULE AT 1400 DOLLARS. DON'T KNOW WHAT TO DO, TALKING TO DEALERSHIP MANAGER ABOUT WIFE NOT FEELING SAFE IN THE VEHICLE, SHE SAID ELECTRICAL WORK IS HARD TO FIND OUT WHAT'S WRONG WITH IT. DON'T KNOW WHAT TO DO KNOW, YOU SPEND 30,000 PLUS ON A VEHICLE YOU WOULD THING THEY DODGE OR CHRYSLER WOULD BACK THERE VEHICLES BEFORE SOMEONE GETS KILLED WITH THIS TRUCK. *TR

DEFROSTER STOP BLOWING ON WINDSHIELD, HOWEVER, IT WOULD BLOW OUT OTHER VENTS, TECH FOUND THAT THE MODE 2 ACTUATOR HAD AN INTERNAL OPEN CIRCUIT, DEALER REMOVED AND REPLACED THE MODE 2 ACTUATOR. I SUBMITTED DOCUMENTATION FOR REIMBURSEMENT SINCE THIS IS A KNOWN PROBLEM. [XXX]. MY CLAIM WAS DENIED , I WAS TOLD MY VEHICLE DID NOT HAVE A RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE DEFROST ON MY 2010 RAM 1500 P/U IS COVERED UNDER RECALL K-17 THAT REPROGRAMS THE HVAC SOFTWARE AND TESTS THAT ALL THE ACTUATORS WHICH DIRECT HEAT AND AIRFLOW ARE WORKING. I CONTACTED DODGE RECALL AND CONFIRMED THE RECALL # AND APPLICABILITY TO MY TRUCK. I WAS TOLD BY THE RECALL SPECIALIST THAT THE TRUCK HAD THE COMPLETED RECALL BUT THAT IT COULD BE COMPLETED TWICE UNDER THE RECALL. I AM THE SECOND OWNER OF THE TRUCK. I WAS TOLD I HAD TO TAKE THE TRUCK TO THE DEAL WHERE THE RECALL WAS ACCOMPLISHED. CHRYSLER COULD NOT TELL ME WHICH DEALER DI THE RECALL, I CONTACTED SEVERAL DEALERSHIPS TRYING TO GET THE HVAC ACTUATOR FOR THE DEFROST SCHEDULED FOR REPAIR. I CITED THAT W/O DEFROST DRIVING IS DANGEROUS AND AS FALL IS COMING I WOULD LIKE TO SCHEDULE AN APPOINTMENT. I RECEIVED ESTIMATES BETWEEN 1 /12 HRS LABOR TO 7 HRS. I AM CONCERNED THAT CHRYSLER RECALL SPECIALIST PROVIDE FALSE INFORMATION AND CANNOT GET A DEALERSHIP TO COMPLETE RECALL REPAIRS. I ALSO HAVE A REAR PINION NUT RECALL AND RECEIVED THE SAME FEEDBACK TO CALL A DEALERSHIP AND SCHEDULE AN APPOINTMENT AND I AM PUSHED OUT 2-3 WEEKS WITHOUT A COMMITMENT THE REPAIR WILL BE NO CHARGE. THIS COMPLAINT IS TO HIGHLIGHT THE POOR CUSTOMER SERVICE AND RECALL RESOLUTION CAR CUSTOMERS ENDURE, AND THE DECISIONS TO PARK THE VEHICLE OR REPAIR IT, AND FIGHT FOR REIMBURSEMENT. THE AUTO COMPANIES ARE NOT REQUIRED OR DO NOT RESOLVE RECALLS TO THE SATISFACTION OF THE CUSTOMER THE VEHICLE OWNER. PLEASE HELP ME UNDERSTAND WHAT MY RIGHTS ARE A

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A CLICKING SOUND AND THE AIR CONDITIONING SYSTEM SHUT DOWN. THE VEHICLE WAS TAKEN TO A DEALER. THE DIAGNOSIS WAS THAT THE HVAC CONTROL HEAD NEEDED RE-PROGRAMMING AND THE ACTUATORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

THE DEALER REPLACE THE ALTERNATOR PULLEY THE SOUND STOP BUT START TO MAKE IT AGAIN TWO MONTHS AFTER THE REPLACEMENT. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 9/12/14*CN

EXHAUST MANIFOLD BOLTS BREAK OFF AND THE TRUCK DEVELOPS EXHAUST LEAK...THE TRUCK THEN HAS NO CONTROL OF REGULATING EXHAUST GASES AND NEXT YOU WILL GET A DAMAGED CATALYTIC CONVERTER. THIS WILL ALSO CAUSE OXYGEN SENSOR TO CHANGE MIXTURE. THESE BOLTS ARE BREAKING ON THE ENGINE, ON THEIR OWN. THE BOLTS ARE TOO SMALL FOR A EXHAUST AREA BOLT. THE INTERNET IS FULL OF FORUMS ABOUT THIS ISSUE AND DODGE HAS DONE NOTHING TO ADDRESS. MODEL 5.7 HEMI HAS HAD ISSUES FROM 2005 -2012. THESE BOLTS CAN NOT STAND UP TO THE HEAT AND STRESS FOR THE INTENDED APPLICATION. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT SHE WAS CONCERNED FOR HER SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE TO DO REPAIRS FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE. THE VEHICLE CURRENT MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN). THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN). THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. NEITHER THE DEALER NOR THE MANUFACTURER COULD PROVIDE AN ANTICIPATED DATE OF ARRIVAL FOR THE PARTS. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT WOULD RECEIVE THE RECALL REPAIR. THERE WERE NO FAILURES.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE SHE ATTEMPTED TO HITCH A TRAILER AND DISCOVERED THAT THE RECEIVING HITCH BOLD WAS FRACTURED. THE CONTACT REPLACED THE HITCH BOLD AND THE BOLT DID NOT SECURE THE AREA CAUSING THE BOLT HOLE TO EXPAND. THE HITCH HAD TO BE WELDED TO THE VEHICLE BUT THE TRAILER MOVED WHILE HAULING AND THE WELDING MAY FRACTURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 64,000.

2010 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO VEHICLE STALLED AND CAME TO A COMPLETE STOP. CONSUMER STATES REAR AXLE LOCKED UP. *SMD THE CONSUMER STATED WHEN THE REAR AXLE LOCKED UP, HIS WIFE WAS THEN HIT BY ANOTHER VEHICLE AND SUFFERED INJURIES. *JB

I TOOK MY VEHICLE TO FOWLER DODGE IN OKLAHOMA CITY TO HAVE A RECALL PERFORMED. (REAR AXLE PINION NUT-N08/NHTSA) I DROPPED MY VEHICLE OFF AT 9:30 A.M. AND INFORMED THE SERVICE TECH, [XXX], THAT I NEEDED MY VEHICLE BACK BEFORE THE END OF THE DAY BECAUSE IT WAS MY ONLY MODE OF TRANSPORTATION. AFTER WAITING 8 HOURS I DEMANDED A LOANER SO THAT I COULD HAVE TRANSPORTATION WHILE MY TRUCK WAS BEING SERVICED. I HAD ALSO REQUESTED AN OIL CHANGE. WHEN I ARRIVED BACK AT THE DEALER TO SPEAK WITH A MANAGER ABOUT A LOANER I WAS TOLD THAT IT WOULD ONLY BE ANOTHER HALF AN HOUR. AT ABOUT 5:00 P.M. I WAS TOLD MY TRUCK WAS READY. WHEN I ASKED [XXX] IF THE INSIDE OF THE AXLE LOOKED OKAY HE REPLIED THAT THEY DIDN'T INSPECT THE INSIDE BECAUSE THEY THOUGHT THEY WOULD HAVE THE TRUCK OVERNIGHT AND THAT THEY ONLY PUT A RETAINER ON THE NUT SO THAT I COULD HAVE MY TRUCK BACK. THE DEALER THEN UPDATED THE DATABASE TO REFLECT THAT THE RECALL HAD BEEN COMPLETED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON MARCH 22, 2014 MY WIFE STEPPED ON THE DRIVER'S SIDE NERF BAR TO ENTER THE TRUCK. BEFORE SHE COULD ENTER THE NERF BAR PULLED COMPLETELY OUT OF THE BODY OF THE VEHICLE AND FELL TO THE GROUND. I IMMEDIATELY TOOK THE TRUCK TO A DEALER FOR INSPECTION AND POSSIBLE REPAIR. I WAS INFORMED THAT THE FACTORY WOULD NOT COVER THE REPAIR UNLESS THERE WAS RUST OR CORROSION ON THE BODY. I CALLED CHRYSLER AND THE REPRESENTATIVE TOLD ME THE SAME THING. I TRIED TO FILE WITH MY INSURANCE, BUT THEY REFUSED COVERAGE BECAUSE IT WAS A FACTORY DEFECT. I WAS ABLE TO FIND A SHOP TO REPAIR THE PROBLEM. THEY HAD TO SPECIAL ORDER SIX REINFORCED PLATES WITH RIVNUTS TO REPAIR BOTH SIDES BECAUSE THE PASSENGER SIDE WAS PULLING OUT OF THE METAL AS WELL. THE TOTAL COST CAME TO $519.83. THE SHOP SAID THIS WAS A DODGE RAM SPECIFIC PROBLEM THAT THEY HAD SEEN BEFORE. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AS THE VEHICLE STALLED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 50,300.

WE WERE DRIVING OUR 2010 DODGE RAM 1500 ON A COUNTY HIGHWAY WHEN WE HEARD A LOUD WHIRRING NOISE. AS WE APPROACHED A DOWNHILL SECTION AND MY HUSBAND TOOK HIS FOOT OFF THE GAS THE NOISE WENT AWAY, BUT CAME BACK LOUDER AS SOON AS HE PUT HIS FOOT ON THE ACCELERATOR. INSTANTLY THERE WAS A BIG BOOM AND THE REAR END OF THE VEHICLE LOCKED UP, THE FRONT END OF THE VEHICLE SWERVING WITH THE BACK END JACK KNIFING ON THE ROAD WHILE BOUNCING/BUCKING LIKE MOTION GIVEN THE TIRES FELT AS THOUGH THEY WERE ALSO LOCKED UP. WE COULD FEEL AND HEAR SOMETHING UNDER THE CAR BASHING THE UNDERCARRIAGE. THERE WERE NO ONCOMERS FORTUNATELY AND MY HUSBAND DID MANAGE TO STOP THE VEHICLE JUST SHORT OF THE GUARDRAIL AND GOING OVER THE RAVINE. THE CAR WAS STILL HALF IN THE LANE .. HORIZONTAL TO ONCOMING TRAFFIC. HE TURNED ON THE HAZARDS AND I JUMPED OUT, IT WAS DARK WITH NO LIGHTING ON THE ROAD AND HARD TO SEE UNTIL THE CAR BEHIND US STOPPED TO SEE IF WE WERE OK AND SAID OUR DRIVE SHAFT HAD DISCONNECTED. WE REMOVED OUR 2 YOUNG CHILDREN FROM THEIR CARSEATS, WAITED ON THE SIDE OF THE ROAD AND THE MEN TRIED TO MOVE THE TRUCK OUT OF ONCOMING TRAFFIC BUT THE TIRES WERE LOCKED. WE CALLED 911 FOR THE POLICE TO GIVE OUR CHILDREN A SAFER PLACE TO STAY OUT OF ONCOMING TRAFFIC AND TO PROVIDE DIRECTION TO ONCOMING TRAFFIC AS WE HAD A TOW TRUCK COME OUT TO BRING THE CAR TO THE NEARBY DODGE DEALERSHIP. THE DEALERSHIP LOOKED AT THE CAR, INFORMED US IT WAS PART OF A RECALL BUT THEY DIDN'T HAVE THE PARTS TO FIX IT IN STOCK. T

A/C DID NOT PUT OUT COLD AIR. ISSUES WITH A ACUATER DOOR BEHIND THE DASHBOARD AT 15K. THEN AT ABOUT 36K THE A/C WAS PUTTING OUT WARM AIR AGAIN. THE DEALER REPLACED A REGULATOR FOR THE COMPRESSOR. THE TRUCK HAS 75K AND THE EVAPERATIVE COOLER BEHIND THE DASHBOARD IS LEAKING AND NEEDS REPLACED. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL POP HEARD FROM THE VEHICLE. THE CONTACT THEN APPLIED THE BRAKES AND A LOUD THUD WAS HEARD FROM THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT DISCOVERED THAT THE AXLE HAD FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. ADDITIONALLY, THE CONTACT HAD PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) HOWEVER, THE PARTS NEEDED FOR THE RECALL SERVICE WERE NOT READILY AVAILABLE. THE CONTACT STATED THAT THE RECALL REPAIRS HAD EXCEEDED A REASONABLE TIME FRAME. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,000. UPDATED 10/1/14*CN

JUST GOT OFF THE INTERSTATE ABOUT A MILE UP THE ROAD HEARD A LOUD BAND/POP AND THE TRUCK JERKED CAME TO A COMPLETE STOP. CALLED A TOW TRUCK AND THE REAR WHEELS R LOCKED UP DEF. LOCKED UP THIS IS CAUSED BY A RECALL ON THE PINION NUT. *TR

WE HAVE A 2010 DODGE RAM 1500 WITH APPROXIMATELY 32000 MILES THE HVAC ACTUATOR GEARS ON OUR VEHICLE ARE BROKEN. I HAVE FOUND THAT THERE WAS A RECALL FOR THIS VERY THING FOR 2010 DODGE RAM TRUCKS. HOWEVER WHEN I CALLED CHRYSLER I WAS TOLD MY VIN # WAS NOT INCLUDED IN THIS RECALL. BECAUSE IT WAS MANUFACTURED AT A DIFFERENT PLANT. THE COST OF THIS REPAIR IS APPROXIMATELY $1000.00 I HAVE A LETTER THAT WAS SENT TO THE AFFECTED OWNERS IT WAS MARKED NOTIFICATION CODE K17 IT IS TITLED: REPROGRAM HVAC CONTROL HEAD AND INSPECT/REPLACE ACTUATORS. *TR

JUST BOUGHT THIS TRUCK A FEW MONTHS AGO AND THE RACK AND PINON STEERING RACK IS LEAKING AND NOW HAS TO BE REPLACE BY THE DEALERSHIP. *TR

GAS WAS SPRAYING OUT AFTER FILL UP AND HAD TO GET GAS TANK REPLACED BECAUSE OF A BAD CHECK VALUE ON THE TANK. THIS HAS BEEN A KNOWN PROBLEM FOR SEVERAL DODGE VEHICLES. *TR