2010 Dodge Ram 1500 complaints

THIS IS TO FILE A COMPLAINT ABOUT OUR RECALL ON N08/NHTSA 13V-038 NOTICE ON APRIL 22, 2013. WE HAVE TAKEN THE TRUCK TWICE AND HAVE BEEN TOLD BURNS MOTORS THAT THEY DO NOT HAVE THE PARTS. WE ARE JUST DOCUMENTING THAT WE ARE STILL PENDING THIS RECALL.

M34 RECALL - WE BROUGHT THE CAR TO DEALER APRIL 2013 AND THEY COULD NOT FIX THE RECALL YET (WE HAVE THIS DOCUMENTED - "AS PER TECH NOT IN EFFECT YET"). ON 8/31 WE WERE ON NORTHERN STATE PARKWAY (EASTBOUND) AROUND 8PM WHEN THE CAR FAILED - VERY LOUD NOISE, LOSS OF VEHICLE CONTROL, HIT A CURB AND BARELY EXITED THE PARKWAY AT ROUTE 110 EXIT. VEHICLE COULD NOT MOVE AND REALIZED THE DRIVE SHAFT CAME OFF AND A PASSING CAR HIT THE DRIVE SHAFT, SEVERAL CARS HAD TO SWERVE AROUND IT, THE CAR FLUID LEAKING, ETC. WE HAD TO CALL AAA AND ARRANGE A TOW TRUCK ($181.95 PAID UP FRONT), ARRANGE TRANSPORTATION FOR OUR 12 YEAR OLD DAUGHTER WHO WAS IN THE CAR AT THE TIME OF THE INCIDENT AND MY WIFE AND I WERE TRANSPORTED BY THE TOW TRUCK. THIS ORDEAL TOOK 2 HOURS. WE ARRANGED FOR DEALER TO TOW THE CAR ON 9/4 - SMITH HAVEN CHRYSLER JEEP DODGE, SAINT JAMES, NY. THE DEALER HAS INFORMED US THAT CAN REPAIR THE DAMAGE CAUSED BY THE REAR LOCKING UP AND THE DRIVE SHAFT COMING LOSE, BUT THEY DO NOT HAVE THE PART TO FIX THE M34 RECALL. I OPENED CASE #23907979 WITH CHRYSLER 9/5. I AM GETTING CONFLICTING INFORMATION SINCE CHRYSLER REPRESENTATIVE INFORMS ME THAT THE PARTS ARE AVAILABLE CBAKM343AA, CBAKM344AA, CBAKM345AA, CBAKM346AA BUT WILL "TAKE A WHILE" TO GET AND THAT THE DEALER CAN ONLY ORDER/RECIEVE ONE OF THE FOUR PARTS AT A TIME. THIS DOES NOT MAKE SENSE TO ME. HOWEVER, THE SMITH HAVEN DEALER AND NHTSA RECORDS (REFERENCE # 565888) INDICATE THE PARTS TO FIX M34 ARE NOT AVAILABLE. THEREFORE, I AM GETTING

REAR AXLE PINION NUT RECALL - KNOWN TO CAUSE ACCIDENTS UPON FAILURE - 4 CASES ALREADY. MANUFACTURER ACKNOWLEDGED THE SAFETY RECALL IN JANUARY 2013 AND SENT OUT SAFETY RECALL NOTICES TO ALL CONSUMERS THAT THE RECALL AFFECTS. I HAVE CALLED THE LOCAL DEALERSHIPS NUMEROUS TIMES REGARDING THE RECALL AND THEY SIMPLY SAY THAT THE PARTS ARE NOT AVAILABLE. NINE MONTHS AFTER THE RECALL NOTICE DISTRIBUTION I CONTACTED DODGE CORPORATE TO FIND OUT WHY THE PARTS ARE NOT AVAILABLE AND THEY STATE THAT DODGE HAS FAILED TO SECURE A VENDOR TO SUPPLY THE PRODUCT. THIS CONCERNS ME A GREAT DEAL THAT DODGE PUTS THE CONSUMER IN DANGER BY NOT BEING RESPONSIBLE AND MAKING THE REPAIRS NEEDED. THIS RECALLED PART CAN CAUSE A DRIVER TO LOSE CONTROL OF THEIR VEHICLE AND INJURE THEMSELVES AS WELL AS OTHERS. *JB

I WAS DRIVING DOWN A MAJOR INTERSTATE HIGHWAY IN A CONSTRUCTION ZONE (DOWN TO 2 LANES, CONCRETE BARRICADES ON EITHER SIDE) WHEN I STARTED HEARING LOUD GRINDING NOISES COMING FROM UNDER MY TRUCK. I COULDN'T PULL OFF THE ROAD BECAUSE THERE WAS NO SHOULDER AND THE NEAREST EXIT WAS AT LEAST A QUARTER MILE AHEAD SO I WAS DRIVING TOWARD THE EXIT WHEN THERE WAS A LOUD POP, LOTS OF SMOKE, AND MY VEHICLE SKIDDED TO A STOP. NEARBY VEHICLES NARROWLY MISSED COLLIDING WITH ME DUE TO THE SMOKE AND THE SUDDEN STOP AND THE FACT THAT MY DRIVE SHAFT HAD COME FLYING OUT BEHIND ME. AS IT TURNS OUT THE REAR DIFFERENTIAL HAD COMPLETELY LOCKED UP (DUE TO N08 REAR AXLE PINION NUT ISSUE) AND THE TORQUE HAD POPPED MY DRIVE SHAFT COMPLETELY LOOSE AND LEFT A MASSIVE CRACK IN MY TRANSFER CASE. I HAD BEEN TO MY LOCAL DEALERSHIP LESS THAN TWO WEEKS BEFORE THE INCIDENT BUT THEY DID NOT PROVIDE THE NECESSARY REPAIRS BECAUSE CHRYSLER HAS STILL NOT MADE THE CORRECT PARTS AVAILABLE. CHRYLER HAS BEEN AWARE OF THIS ISSUE FOR OVER A YEAR BUT STILL DOES NOT HAVE THE CORRECT PARTS AVAILABLE TO REMEDY THE PROBLEM, WHICH RESULTS IN CATASTROPHIC FAILURE AND LOSS OF VEHICLE CONTROL AT HIGH SPEEDS.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE VEHICLE DID NOT EXPERIENCE THE FAILURE HOWEVER, THE RECALL LETTER WAS RECEIVED IN MAY 2013. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. ....UPDATED 10-21-13 *BF THE CONSUMER STATED AFTER SEVEN MONTHS, THE PARTS WERE STILL NOT AVAILABLE. UPDATE 10/23/13

WE RECEIVED A RE-CALL (N08/NHTSA 13V-038) ON OUR 2010 DODGE RAM 1500 TRUCK SEVERAL MONTHS AGO. EVERY TIME I CALL TO CHECK THE STATUS, I AM TOLD THAT THERE IS STILL NO REMEDY FOR THE SITUATION AND A FOLLOW-UP RE-CALL NOTICE WILL BE SENT WHEN A REMEDY IS AVAILABLE. THIS IS THE REAR AXLE PINION NUT AND I WON'T GO INTO DETAIL AS TO WHAT IS SAYS COULD HAPPEN AS I AM SURE YOU ARE WELL AWARE ALREADY. I BELIEVE THAT IF CUSTOMERS HAD TO BE GIVEN A SAFER VEHICLE TO DRIVE WHILE AWAITING REPAIRS FOR THE ONES THEY ARE PAYING FOR THAT A REMEDY WOULD PROBABLY COME A LOT QUICKER. I ACTUALLY BELIEVE THAT DEALERS SHOULD BE MADE TO PROVIDE ALTERNATE TRANSPORTATION AT NO COST TO THE CONSUMER. I CANNOT FATHOM IT TAKING THIS LONG TO REMEDY THIS SITUATION KNOWING THE DAMAGE IT COULD CAUSE. SOMETHING REALLY SHOULD BE DONE ABOUT THE LENGTH OF TIME THIS IS TAKING. THANK YOU FOR YOUR TIME. I WOULD APPRECIATE ANY POSITIVE FEEDBACK ON THIS. *TR

RECEIVED SAFETY RECALL N08/NHTSA 13V-038 IN EARLY SPRING 2013. PARTS WERE NOT AVAILABLE AND THE PROMISED FOLLOW-UP RECALL HAS YET TO BE RECEIVED. THE RECALL INDICATES FAILURE COULD RESULT IN A CRASH PUTTING MY FAMILY AT CONSTANT RISK. THIS IS ENTIRELY TOO LONG AND INDICATES CHRYSLERS APATHY TOWARDS THEIR CONSUMERS AND THEIR SAFETY, REGARDLESS OF THE RHETORIC IN THEIR SAFETY RECALL NOTICES. *TR

I OWNS A 2010 DODGE RAM 1500. I HAVE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT HE WOULD BE CONTACTED WHEN THE PARTS WERE TO BECOME AVAILABLE. I FEEL THAT SINCE THE FAILURE WAS REPORTED IN FEBRUARY OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE. THE RECALL STATED THAT THE EXPECTED DATE TO BEGIN SERVICING VEHICLES WAS DURING MAY OF 2013 AND IT IS CURRENTLY LATE AUGUST OF 2013. THE CURRENT MILEAGE IS 24,000 AND I AM UNCOMFORTABLE DRIVING THE VEHICLE FOR ANY DISTANCE, BUT WILL BE FORCED TO TAKE IT CROSS COUNTRY IN THE NEAR FUTURE. I HAVE CALLED CHRYSLER REPEATEDLY AND HAVE BEEN TOLD IT'S A PARTS SUPPLIER PROBLEM, THEY ARE CHANGING SUPPLIERS, IT WILL NOW BE 3-4 WEEKS....ONE EXCUSE AFTER ANOTHER. YESTERDAY I CALLED AGAIN AND WAS ADVISED TO TAKE THE TRUCK TO A DEALER AND HAVE THEM CHECK THE PINION NUT TO SEE IF IT WAS LOOSE. I DID SO, IT WAS NOT LOOSE, AND I WAS TOLD "IT SHOULD BE OK" FOR THE TRIP, BUT NO GUARANTEE. THIS IS ROTTEN WAY TO DO BUSINESS. THERE IS NO FAILURE YET. *TR

WHILE TRAVELING DOWN A 2 LANE PAVED ROAD AT APPROX. 55 MPH, A HUMMING SOUND COULD BE HEARD FROM UNDER THE VEHICLE UPON RELEASING THE ACCELERATOR. THE HUM INCREASED IN INTENSITY VERY QUICKLY, RESULTING IN A LARGE BANG AND NEAR LOSS OF CONTROL LESS THAN 1 MINUTE AFTER FIRST HEARING THE SOUND. I WOULD LATER LEARN THAT THE REAR-AXLE PINION NUT HAD DETACHED, RESULTING IN THE REAR WHEELS LOCKING AND HAVING THE SIDE-EFFECT OF DROPPING THE DRIVESHAFT ONTO THE GROUND. I HAD JUST GOTTEN OFF OF THE HIGHWAY A FEW MINUTES BEFORE, AND IF THIS HAD HAPPENED 1 MINUTE SOONER OR 1 MINUTE LATER, I WOULD HAVE MOST CERTAINLY LOST CONTROL AT HIGHER SPEEDS AND OTHER VEHICLES WOULD HAVE BEEN INVOLVED, OR IN THE CASE OF HAPPENING 1 MINUTE LATER I WOULD HAVE RE-ENTERED A DENSE HIGH-SPEED TRAFFIC AREA AND THE CHANCES OF INVOLVING OTHER VEHICLES WOULD HAVE RISEN SIGNIFICANTLY. FORTUNATELY, FOR THAT BRIEF STRETCH OF ROAD, I WAS THE ONLY VEHICLE WITHIN A FEW HUNDRED YARDS, GRANTING ME THE ABILITY TO REGAIN CONTROL AND GET OFF THE ROAD AT A SAFE TURN-OFF, THAT HAPPENED TO BE THE ONLY TURN-OFF IN THE AREA. TO SUM UP MY EXPERIENCES, IF THIS EVENT HAD OCCURRED AT ANY OTHER LOCATION DURING MY COMMUTE, IT WOULD HAVE TURNED OUT MUCH WORSE, AND IT JUST SO HAPPENED THAT THIS WAS THE PERFECT SPOT AS I DID NOT HIT ANY OTHER VEHICLES AND WAS ABLE TO PULL OFF THE ROAD SAFELY. IT TURNS OUT THAT THERE IS A RECALL FOR THIS EXACT COMPONENT, BUT I HAD NOT BEEN INFORMED BY MAIL OR BY MY LOCAL DEALER WHEN I ASKED THEM ABOUT A

NOTIFIED OF THE RECALL ABOUT 2 MONTHS AGO. CALLED EXPRESSWAY DODGE, THEY SAID THERE WASN'T ONE. THE FIRST OF JULY 2013 RECEIVED FORMAL NOTICE IN MAIL. CALLED EXPRESSWAY DODGE TO FIND OUT IF THE PART WAS IN STOCK, IF SO TO SET UP AN APPOINTMENT. IHELD ON THE LINE FOR THE STOCK CLERCK TO CHECK FOR THE PART, HE CAME BACK AND SAID YES THEY HAD THE PART, I MADE AN APPOINTMENT AND TOOK MY TRUCK TO HAVE IT CHECKED. NO PART, THEY DIDN'T EVEN OFFER TO INSPECT MY TRUCK TO SEE IF IT NEEDED THE SAID PART. VERY DISSAPOINTED *TR

2010 DODGE RAM TRUCK. CONSUMER WRITES IN REGARDS TO VEHICLE REAR WHEEL ISSUES. *SMD THE CONSUMER STATED HE WAS TOWING A SMALL U-HAUL TRAILER WHEN THE DRIVE SHAFT DISCONNECTED FROM THE REAR DIFFERENTIAL AND CAUSED THE REAR WHEELS TO LOCK UP, AND THE VEHICLE CAME TO A SCREECHING HALT. THE CONSUMER REFERENCED RECALL # 12V474000. UPDATED 10/22/13 *CN

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND A SECOND NOTICE WOULD BE SENT ONCE AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN FEBRUARY OF 2013 AND THE RECALL STATED IT WAS EXPECTED TO BEGIN DURING MAY OF 2013, THERE SHOULD HAVE BEEN PARTS AVAILABLE IN AUGUST OF 2013. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 60,000. .... UPDATED 10-17-13 *BF

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 65 MPH, THE CONTACT HEARD A LOUD BOOM AS THE REAR END DROPPED TO THE GROUND. THE VEHICLE WAS MOVED TO THE SHOULDER AND UPON INSPECTION, IT WAS FOUND THAT THE PINION NUT HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 20,074.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) BUT HE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT HE WOULD BE CONTACTED WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN FEBRUARY OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE. THE RECALL STATED THAT THE EXPECTED DATE TO BEGIN SERVICING VEHICLES WAS DURING MAY OF 2013 AND IT WAS CURRENTLY MID AUGUST OF 2013. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 34,000.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V03800 (POWER TRAIN). THE CONTACT CONTACTED THE DEALER AND WAS ADVISED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE AND THERE WAS NO TIME FRAME GIVEN FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS 2010 DODGE RAM 1500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) SIX MONTHS AGO AND WAS INFORMED BY THE DEALER AS WELL AS THE MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/17/13*LJ

TL* THE CONTACT OWNS A 2010 DODGE RAM. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER 13V038000 (POWER TRAIN) THE CONTACT CALLED THE DEALER. THE DEALER STATED THEY DID NOT HAVE PARTS AVAILABLE TO REMEDY THE RECALL. TWO MONTH AFTER RECEIVING THE RECALL NOTIFICATION, THE MANUFACTURER STILL DID NOT HAVE THE PARTS TO REMEDY THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2010 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO REAR AXLE PINION NUT RECALL NOTICE. *SMD THE CONSUMER STATED WHEN HE CALLED HIS LOCAL DEALER REGARDING THE RECALL, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE CONSUMER STATED IT HAS BEEN FIVE MONTHS, AND NO ONE CAN GIVE HIM A DEFINITIVE ANSWER AS TO WHEN THE PARTS WOULD BE AVAILABLE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I CAN NOT UNDERSTAND WHY IT IS TAKING SO LONG TO GET THIS RECALL FIXED ON MY TRUCK. I HAVE BEEN CALLING EVERY SINCE THEY MAILED IT TO ME. I AM ALWAYS TOLD SO SORRY WE ARE STILL TRYING TO GET THE PARTS SHIPPED OUT TO THE DEALERS. OH WE DO NOT KNOW WHAT IS TAKING SO LONG, OH YES WE WILL CALL YOU WHEN THE PARTS ARE READY. WELL THIS RECALL HAS BEEN GOING ON FOR QUITE SOME TIME NOW AND I DO NOT UNDERSTAND WHY THEY ARE SO FAR BEHIND. IT SAYS MY REAR AXIL CAN FREEZE UP AND CAUSE A MAJOR ACCIDENT...SO IF THIS IS TRUE THEN WHY DO THEY NOT HAVE THE PARTS AFTER THIS LONG? THERE HAS BEEN NO PROBLEM WITH THE TRUCK YET BUT THEN I DO NOT DRIVE IT VERY FAR SINCE IT MAY LOCK UP THE REAR END AND CAUSE ME OR MY FAMILY TO BE HURT...ALONG WITH SOMEONE ELSE IN THEIR CAR!!!! I CALL MY LOCAL DEALER AND I GET THE SAME CRAP FOR AN ANSWER..... *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) SEVERAL MONTHS AGO AND WAS INFORMED BY THE MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL SERVICE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TRANSMISSION FAILURE AT 38000 MILES, DEALER UNWILLING TO REPAIR, THE PROBLEM WAS REPORTED AT 20K MILES IMMINENT BEARING FAILURE IN THE TRANSMISSION, NOW TRUCK IS BARELY OPERABLE. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE AIR CONDITIONING UNIT EXHIBITED AN ABNORMAL CLICKING NOISE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

I WAS DRIVING WHEN THE PINION NUT ON THE REAR DIFFERENTIAL CAME LOOSE ALLOWING THE PINION GEAR TO SEIZE THE DIFFERENTIAL AND SHEAR THE DRIVE SHAFT FROM THE DIFFERENTIAL. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN) AND THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE THAT THE PART WOULD BE AVAILABLE. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE DEALER WAS CONTACTED AND STATED THAT THE PART FOR REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, HE HEARD A WHINING SOUND COMING FROM THE REAR OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. *TR

THE VEHICLE STARTED MAKING A GRINDING SOUND, THEN STARTED JERKING RIGHT BEFORE IT ABRUPTLY CAME TO A COMPLETE STOP. UPON GETTING OUT OF THE VEHICLE TO SEE WHAT HAD HAPPENED, THE REAR DRIVE SHAFT WAS DISCONNECTED FROM THE TRUCK AND HANGING DOWN ON THE ROAD. WE THEN TRIED TO PUT THE VEHICLE IN NEUTRAL AND PUSH IT OFF OF THE MAIN ROAD WE WERE ON TO A SAFER SIDE ROAD. THE TRUCK WAS COMPLETELY LOCKED UP AND WOULD NOT MOVE FORWARD OR BACKWARDS. UPON RESEARCHING THE PROBLEM, IT HAS CAME TO MY ATTENTION THAT THIS IS PART OF THE SAFETY RECALL THAT HAS BEEN ISSUED BY DODGE. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT THE TIME EXPECTED TO HAVE THE VEHICLE SERVICE PER NHTSA CAMPAIGN ID NUMBER: 13V038000(POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FRAME. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NOT A GUARANTEED TIME FRAME FOR WHEN THE RECALL SERVICE WOULD ACTUALLY BEGIN. IN ADDITION, THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE SHOULD BE PARKED AND NOT DRIVEN UNTIL THE RECALL SERVICE COULD BE PERFORMED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

WHILE DRIVING ON HIGHWAY (65MPH), BEGAN HEARING LIGHT WHINING SOUND COMING FROM REAR OF VEHICLE, WHEN COASTING. SOUND WOULD GO AWAY ON ACCELERATION. APPROXIMATELY 20 MINUTES LATER SOUND BECAME LOUDER, SMELLED SOMETHING BURNING, AND REAR DRIVESHAFT FELL OUT AND WAS DRUGGED ABOUT 20 FEET, AND REAR END COMPLETELY SEIZED UP. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL SEVERAL MONTHS AGO BUT THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

CHRYSLER SENT ME A SAFETY RECALL NOTICE N08/NHTSA 13V-038 IN APRIL OF 2013. THIS IS FOR TRUCKS WITH A 9.28" REAR AXLE IT STATES THAT THE PINION NUT MAY BE BUILT WITHOUT AN ADHESIVE PATCH ON THE PINION THREADS. THE LACK OF THIS ADHESIVE PATCH COULD ALLOW THE REAR AXLE PINION NUT TO LOOSEN AND/OR THE REAR DRIVESHAFT TO SEPARATE FROM THE REAR AXLE. A LOOSE PINION NUT COULD CAUSE THE REAR AXLE TO SEIZE AND A SEPARATED DRIVESHAFT COULD CAUSE A LOSS OF MOTIVE POWER. EITHER SITUATION COULD CAUSE A CRASH WITHOUT WARNING. THE DEALER STATES THAT CHRYSLER HAS NOT INFORMED THEM OF THE FIX NOT SUPPLIED THE PARTS. THEY ALSO STATED THAT CHRYSLER WOULD CONTACT ME WHEN THE FIGURED OUT WHAT TO DO. I WAITED A WHILE AND CALLED CHRYSLER IN MAY AND THEY HAD ME BRING THE VEHICLE IN FOR AN INSPECTION AT THE DEALER. THE DEALER TOLD ME THAT EVERYTHING LOOKED TIGHT AT THIS POINT TO WAIT FOR CHRYSLER TO COME UP WITH THE FIX AND CONTACT ME. TO DATE THEY HAVE NOT CONTACTED ME. *TR

I WAS NOTIFIED BY DODGE THAT THERE WAS A RECALL ON THE REAR PINION NUT COMING LOOSE. THAT DODGE WAS WORKING ON A SOLUTION. HERE IT IS 7/10/13 AND NO SOLUTION. DOES SOMEONE HAVE TO DIE FIRST. I THINK THE GOV. SHOULD SHUT THEM DOWN TILL A REMEDY IS FOUND IN ANY SAFETY RECALL. I RECEIVED AN EMAIL IN JUNE THAT DODGE WAS STILL WORKING ON IT. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR RECALL SERVICE AND THE MANUFACTURER DID NOT PROVIDE AN ESTIMATED TIME OF ARRIVAL FOR THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE CURRENT MILEAGE WAS 25,000. UPDATED 08/15/13*LJ

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED AFTER RECEIVING A NHTSA RECALL CAMPAIGN I.D. NUMBER 12V474000 (POWER TRAIN) THE CONTACT CALLED THE DEALER TO MAKE AN APPOINTMENT. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE CONTACT STATED THE RECALL WAS RECEIVED A MONTH AGO AND PARTS WERE STILL NOT AVAILABLE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 48,300.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA RECALL CAMPAIGN NUMBER 13V038000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT DID NOT EXPERIENCE ANY FAILURES AT THIS TIME; HOWEVER, THE DEALER STATED THE RECALL REPAIR PART WAS NOT AVAILABLE. THE APPROXIMATE MILEAGE IS 37,507. UPDATED 10-24-13 *BF

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR AND THE CONTACT WAS CONCERNED ABOUT DRIVING THE VEHICLE WITHOUT IT HAVING BEEN REPAIRED AT A REASONABLE TIME. THE ISSUE WAS REPORTED TO THE MANUFACTURER, WHO DID NOT HAVE ANY ADDITIONAL INFORMATION ABOUT THE PARTS. THE CURRENT MILEAGE WAS 25,000. UPDATED 07/23/13*LJ UPDATED 7/23/13 *CN

DRIVING DOWN I-10 AT SPEED, WHEN I HEARD AND FELT A LOUD THUNK AND THEN MULTIPLE IMPACTS FROM UNDER/BEHIND ME. SLOWED DOWN TO GET ON THE SHOULDER, THEN THE REAR DIFF LOCKED UP AND SKID THE REST OF THE WAY TO A STOP. LOOKED UNDER TRUCK, FOUND DRIVELINE DISCONNECTED FROM DIFFERENTIAL. PINION NUT APPEARS TO HAVE BACKED OFF. NUT STILL IN YOKE. *TR

WHILE I WAS DRIVING ON A HIGHWAY, I HEARD A TERRIBLE SOUND OUT OF THE REAR OF MY RAM TRUCK. I TRIED TO STOP MY VEHICLE AS SOON AS I COULD WHILE THE SOUND KEPT ON GETTING EVEN MORE TERRIBLE. WHEN I STOPPED AND LOOKED AT THE BOTTOM OF THE VEHICLE, THE DRIVESHAFT FELL OFF FROM THE REAR OF THE VEHICLE AND OIL SPILLED ON ROAD. THERE WAS NO WARNING OR NO ENGINE LIGHT SIGNAL IN THE VEHICLE ELECTRONICS BEFORE OR AFTER THIS HAPPENED. HAS THE VEHICLE BEEN ON A FREEWAY WITH A SPEEDLIMIT OF 100 KM/HR OR SO, I THINK IT WOULD HAVE BEEN REALLY TOUGH TO CONTROL THE VEHICLE IN THIS BREAK-DOWN AND IT COULD HAVE RESULTED IN A FATAL ACCIDENT. THE VEHICLE WAS NOT IN A POSITION TO BE DRIVEN FURTHER AND I HAD TO GET IT TOWED TO A NEAREST CHRYSLER DEALERSHIP IN COQUITLAM, BRITISH COLUMBIA, CANADA. IT HAS BEEN DAYS NOW AND I HAVE NOT YET HEARD BACK FROM CHRYSLER DEALERSHIP THAT WHAT IS THE CAUSE OF THIS PROBLEM AND WHAT WILL BE DONE TO FIX THIS ISSUE. ON CHECKING WITH DEALERSHIP, THEY SAY THAT THEY HAVE NO SOLUTION TO THIS PROBLEM TILL NOW. LUCKILY, MY VEHICLE IS STILL INSIDE THE WARRANTY PERIOD AND SO THE DEALERSHIP SAYS THAT THE COST TO REPAIR WILL BE COVERED, BUT THEY HAVE NO FIXED TIMELINE ON HOW SOON THEY CAN FIX IT. I TRIED REACHING OUT TO CHRYSLER AND FILED A COMPLAINT ABOUT THIS, BUT THE RESPONSE FROM CHRYSLER IS NOT VERY HELPFUL AND THEY ARE NOT AT ALL WORRIED ABOUT MY SUFFERINGS AND LOSS THAT I AM CURRENTLY FACING DUE TO THIS VEHICLE NOT BEING AVAILABLE/READY FOR MY USE YET. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT WAS CONCERNED OF DRIVING VEHICLE WITH THE DEFECT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT DID NOT PROVIDE AN ESTIMATED TIME OF ARRIVAL FOR PARTS. THE CURRENT MILEAGE WAS 45,000.

IN OCTOBER 2012 I RECEIVED RECALL M34/NHTSA 12V-474 STATING THAT MY DODGE 1500 TRUCK HAD A SAFETY RECALL BUT THAT PARTS FOR THE REPAIR WOULD NOT BE AVAILABLE UNTIL THE FIRST QUARTER OF 2013. IT IS NOW 6/16/2013 AND I HAVE NOT HEARD BACK FROM CHRYSLER LLC. THEIR WEBSITE SAYS THAT I SHOULD TAKE MY TRUCK TO A LOCAL DEALER FOR REPAIR ASAP. THE LOCAL DEALER SAYS THAT CHRYSLER HAS NOT YET "RELEASED THE PARTS" TO PERFORM THE REPAIR. THERE APPEARS TO BE NO DATE AVAILABLE WHEN CHRYSLER WILL ACTUALLY BEGIN SHIPPING THE NECESSARY PARTS. THE RECALL NOTICE INDICATES THAT IF THE PART FAILS, A CRASH COULD OCCUR "WITHOUT WARNING". WHY HASN'T CHRYSLER RELEASED THE PARTS TO CORRECT THIS SAFETY ISSUE? WHY HASN'T THE GOVERNMENT FORCED THEM TO COMPLY WITH THE RECALL AND FIX THE PROBLEM? *TR

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

THE PART RECALL WAS A GASKET FOR THE AXLE. THE RECALL LETTER CAME TO ME ON NOV. 12/2012 AND WAS TOLD TO TALK TO THE DEALERSHIP, BUT NO ACTION JUST THE RUNAROUND GAME, CALLED THE CHRYSLER NUMBER PROVIDED BY DEALER, AND THE SAME THING, NOW IT'S JUNE 2013 CALLED AGAIN, BUT WAS TOLD THEY DID NOT MANUFACTURED THE PART YET. SO, THE 4-WHEEL POWER DRIVE LIGHT COMES ON AS A WARNING TO SERVICE THE 4-WHEEL DRIVE, I BELIEVE IT HAS SOMETHING TO DO WITH THE RECALL PART FOR THE VEHICLE, DODGE RAM 1500-2010. I WANT TO BUY AMERICAN VEHICLE BECAUSE I WANT TO SUPPORT THE MOTOR VEHICLE INDUSTRIES OF THE UNITED STATES, AND TO KEEP AMERICANS JOB IN OUR FACTORY'S, BUT TO GET SOMETHING DONE FOR A RECALL, AFTER SEVEN MONTHS, THIS WILL BE MY LAST AMERICAN PRODUCT I WILL EVER PURCHASE, AND DA HELL WITH ALL THE AMERICAN WORKERS, FIRST THEY SEND OUT A LETTER, AND THEN THE RUNAROUND. WHAT A BUNCH OF BULL. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE RECALL REPAIR WAS NOT PERFORMED BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE A DATE FOR EXPECTED AVAILABILITY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

DRIVING UP A STEEP MOUNTAIN HIGHWAY WHEN TRUCK LURCHED VIOLENTLY TWICE AND CAME TO A COMPLETE STOP IN THE MIDDLE OF A SWITCHBACK CORNER WITH A HORRIBLE DRAGGING SOUND AND SMOKE EVERYWHERE. THE TRUCK WOULD NOT GO FORWARD OR BACKWARD. OIL AND DRIVELINE PARTS WERE ALL OVER THE HIGHWAY. DENTED THE GAS TANK (POSSIBLY PUT A HOLE IN THE GAS TANK), WE WERE TOLD THE GAS TANK WAS DAMAGED AND NEEDED REPLACED. THE REAR-END PINION NUT CAME LOOSE AND LOCKED UP THE REAR END CAUSING THE DRIVELINE TO FALL OUT ONTO THE HIGHWAY, TORE A HOLE IN THE TRANSFER CASE AND DAMAGED THE GAS TANK. WE WERE SIMPLY LUCKY THERE WERE OTHER MOTORISTS ON SAME HIGHWAY THAT COULD STOP AND HELP US AVOID A MAJOR COLLISION ON THE STEEP, BLIND CORNER/ON THE MOUNTAIN HIGHWAY. DODGE IS GIVING US THE "RUN AROUND" ON GETTING THIS FIXED. THEY FINALLY REPAIRED THE TRUCK, PUTTING THE SAME, BUT NEW FAULTY PART THAT IS IN THE MIDDLE OF A RECALL PROCESS, INTO OUR TRUCK AND WANTING US TO BE HAPPY WITH IT. WE ARE NOT. WE DO NOT FEEL SAFE DRIVING THE TRUCK WITH THE SAME FAULTY PART IN THE PICKUP. DODGE HAS NO "FIX" FOR US. THEY WANT US TO DRIVE OUR PICKUP WITH THE RECALLED PART UNTIL THEY COME UP WITH A FIXED PART. WE ARE NOT WILLING TO DO THIS. WHAT ARE OUR OPTIONS? *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN). THE RECALL WAS EXPECTED TO BEGIN IN MAY OF 2013, HOWEVER THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED FAILURE. .

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH, THE REAR DIFFERENTIAL SEIZED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE PINION NUT FAILED AND WOULD NEED TO BE REPLACED. THE CONTACT HAD ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) THAT WOULD CORRECT THE PROBLEM, BUT THE MANUFACTURER STATED THAT THEY STILL DID NOT HAVE A REMEDY FRO THE RECALLED FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 55,100. *TR

SATURDAY, JUNE 1, 2013 I NOTICED A HUMMING NOISE COMING FROM THE UNDERCARRIAGE UPON BRAKING AND/OR LETTING OFF THE ACCELERATOR. THE NOISE CONTINUED TO GET LOUDER THROUGHOUT MY DRIVE UNTIL I DECIDED TO PULL OVER AND INSPECT FOR A PROBLEM. I LOOKED UNDERNEATH THE TRUCK AND AT ALL 4 WHEELS AND COULDN'T FIND THE PROBLEM AREA. UPON LEAVING THE PARKING LOT I PULLED BACK ONTO THE FREEWAY ACCESS ROAD AND REACHED 40 MPH. I BEGAN TO YIELD TO EXITING TRAFFIC AND STARTED SLOWING DOWN. FROM THE MINUTE I STARTED BRAKING I HEARD THE HUMMING NOISE AND FELT A STRONG RESISTANCE. THE SLOWER MY TRUCK GOT THE LOUDER THE NOISE WAS. WHENEVER I REACHED 20 MPH MY TRUCK WHEELS SEIZED UP AND I LOST ALL CONTROL OF MY VEHICLE. MY VEHICLE CAME TO STOP IN THE RIGHT HAND LANE OF THE ACCESS ROAD. UPON EXITING MY VEHICLE I NOTICED THE DRIVE SHAFT LAYING ON THE GROUND. I TRIED TO PUSH THE VEHICLE OUT OF TRAFFIC BUT WAS NOT ABLE TO MOVE IT. *TR

2010 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO REAR AXLE PINION NUT RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE .

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN: REAR AXLE PINION NUT MAY LOOSEN AT DIFFERENTIAL). THE CONTACT STATED THAT THE NOTICE WAS RECEIVED OVER 2 MONTHS AGO AND THE PARTS HAD NOT BECOME AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CURRENT MILEAGE WAS 31,000. THE CONTACT HAD NOT EXPERIENCED A FAILURE.