Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE DIFFERENTIAL WAS WHINING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNDETERMINED. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
AIR BAG CLUSTER LIGHT COMES ON AND STAYS ON FOR VARIABLE LENGTHS. VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP WITH NO CAUSE CLEARLY DETERMINED AS TO WHY. AFTER VISIT DEALERSHIP EMAILED OFFER TO TRADE UP ON VEHICLE. ISSUE REMAINS OPEN.
TRYING TO DO BUYBACK PROGRAM. I PAID OVER $37,000, ONLY HAVE 55000 MILES , GOOD CONDITION AND ONLY BEING OFFERED $12000. I STILL OWE $3025.00 ON MY LOAN. I THOUGHT IT WAS FAIR MARKET VALUE? PLEASE HELP. I HAVE 6 KIDS I DRIVE EVERY DAY TO 3 SCHOOLS PLUS WORK. THE TRUCKS STEEERING IS LOOSE, BRAKES ARE CRAZY AND IM AFRAID IM GOING TO LOOSE CONTROL OR NOT BE ABLE TO STOP BUT THE OFFER IS REDICULOUS.
FRUSTRATED WITH CHRYSLERS RECALL. THEY ARE EITHER DRAGGING THEIR FEET THROUGH THE PROCESS OR THEY ARE INCOMPETENT. AFTER NUMEROUS TIMES OF CONTACTING THEM TO REPAIR REAR AXLE PINION AND THEM NOT HAVING THE PART, I DECIDE TO HAVE THEM BUY BACK MY VEHICLE. EACH TIME I HAVE CALLED THEY GIVE ME DIFFERENT INFORMATION. EACH TIME IT ADDS TWO WEEKS TO THE POINT I CAN TURN THE TRUCK IN FOR A CHECK. IN THE MEANWHILE I AM LEFT TO DRIVE A TRUCK THAT CAN ENDANGER MY 3 YEAR OLD AND NEW BORN. WHEN I CALLED FOR THE THIRD TIME TODAY THEY SAID I HAD TO ACCEPT THE OFFER THEY MADE ME FOR MY VEHICLE. THEN THEY WOULD SEND A LETTER TO ME TO SIGN AND THEN THEY WOULD ASSIGN AN INSPECTOR TO LOOK AT TRUCK. I ASKED WHY WAS THIS NOT TOLD TO ME LAST WEEK WHEN I CALLED. THEY REPLIED WE DIDN'T KNOW THE VALUE OF YOUR TRUCK. I SAID YES YOU DID I PRINTED IT OFF YOUR WEBSITE AND FAX IT TO YOU ON OCTOBER 13, 2015 PER YOUR REQUIREMENTS. THE WHOLE PROCESS HAS BEEN VERY POORLY HANDLED.
BINDING CONDITION IN WIN MODULE RESULTS IN KEY FALLING OUT WHILE TRUCK IS RUNNING. CHRYSLER ISSUED RECALL 10V200000, BUT NOT ALL AFFECTED VEHICLES WERE COVERED. THE VIN NUMBER FOR MY TRUCK WAS NOT INCLUDED, EVEN THOUGH CHRYSLER IS AWARE OF THE PROBLEM.
THE 2010 DODGE RAM 1500 HAS SUSPENSION PROBLEMS WITH THE FRONT BALL JOINTS BEING TOO SMALL. THIS LEADS TO MY TRUCK SKIPPING ON THE HIGHWAY AND ANY BUMPY ROADS AND HAS CAUSED ME MANY, MANY TIMES TO SUDDENLY LOOSE CONTROL. ON BUMPY DIRT ROADS IT CAN HAPPEN AT 35-45 MPH. ON THE HIGHWAY IT IS VERY BAD BETWEEN 55-60 MPH IF YOU HIT ANY BUMP OR EVEN IN A TIGHT CURVE. THIS TRUCK IS HIGHLY UNSTABLE. WHEN PULLING A BOAT WHERE LESS WEIGHT IS ON THE FRONT WHEELS, IT MULTIPLIES THE PROBLEM. I AM FORCED TO NEVER GO FASTER THAN 50MPH ON ANY CURVES THAT ARE REMOTELY SHARP. THE SECOND PROBLEM IS NOT A ACTIVE SAFETY PROBLEM BUT IS A HORRIBLE PROBLEM FOR EMISSION. MY TRUCK HAS THE INFAMOUS HEMI TICK. THIS IS CAUSED BY FAULTY MANIFOLD BOLTS THAT EITHER BACK OFF, RUST OFF, OR BREAK OFF LEAVING GAPS BETWEEN THE HEAD AND THE MANIFOLD. CO2 IS LEAKING OUT OF THE ENGINE PRIOR TO GOING INTO THE EXHAUST SYSTEM. THE EPA SHOULD GET INVOLVED...
MY RAM IS INVOLVED IN THE BUYBACK THROUGH CHRYSLER. I WAS SUPPOSE TO RECEIVE A LETTER WITHIN 60 DAYS OF THE BUYBACK DECISION. I HAVE YET TO RECEIVE ONE.. I'VE CALLED OR CHATTED WITH CHRYSLER 3 TIMES AND STILL NOTHING. THEY ACT LIKE THEY DON'T WANT TO HELP. I NEED SOME GUIDENCE.
TL* THE CONTACT OWNED A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A TREE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 02/26/16*LJ THE CONSUMER STATED THE VEHICLE WAS INSPECTED AND IT WAS FOUND TO BE A FUSE WAS THE CAUSE OF THE FAILURE. *JS
I'M GETTING THE RUN AROUND FROM FCA US LLC ON HAVING MY VEHICLE APPRAISED FOR REPURCHASE. AS STATED IN THE NHTSA CONSENT ORDER AGAINST FCA US LLC PAGE 13 SEC 35, " THE ALTERNATIVE REMEDY WILL BE AN OFFER TO ELIGIBLE OWNERS TO REFUND THE PURCHASE PRICE PAID BY THE FIRST PURCHASER OF THE VEHICLE FOR PURPOSES OTHER THAN RESALE, LESS A REASONABLE ALLOWANCE FOR DEPRECIATION, AND NOT INCLUDING THE COST OF MODIFICATIONS MADE TO THE VEHICLE AFTER FIRST RETAIL SALE("THE PURCHASE PRICE"). 1. WHY ARE THEY USING THE KBB TRADE IN VALUE FOR ESTIMATING THE REPURCHASE? 2. HOW DO I FIND THE FIRST PURCHASE PRICE AND SHOULDN'T THEY START THERE? 3. WHY WASN'T FCA US LLC READY ON THE ANNOUNCED DATE OF OCT 1, 2015 TO HANDLE THIS REPURCHASE? 3. WHY ARE THEY ALLOWED TO KEEP PUTTING THE OWNERS OF THESE VEHICLES OFF UNTIL THEY ACCRUE MORE MILES ON THE VEHICLE, ALLOWING FCA US LLC TO PAY LESS? I'VE BEEN TOLD IT COULD TAKE UP TO THREE TO FOUR WEEKS TO EVEN GET A APPOINTMENT FOR THE APPRAISAL THEN LONGER TO GET A "OFFER LETTER". 4. WHAT IS THE NHTSA DOING ABOUT THESE ISSUES. 5. HOW DO YOU CONTACT THE APPOINTED MONITOR THAT WAS PLACED THERE BY THE NHTSA TO OVERSEE THESE PROCEEDINGS AND MAKE SURE FCA US LLC IS CONDUCTING BUSINESS PROPERLY. I FEEL AS THOUGH, FCA US LLC IS BEING ALLOWED TO CONTINUALLY MAKE THE CONSUMER PAY FOR THEIR MISCONDUCT. THE NHTSA HAS ORDERED THEM TO DO THIS CORRECTLY HOWEVER IT DOESN'T FEEL LIKE THE ARE THERE TO ASSIST THE CONSUMER. THANK YOU AND I LOOK FORWARD TO HEARING FROM YOU ON
WHILE TRAVELLING ON A HIGHWAY (STRAIGHT AWAY) MY LEFT FRONT WHEEL BEARING LET GO CAUSING TIRE AND ROTOR TO DISCONNECT FROM VEHICLE CAUSING SIGNIFICANT DAMAGE. AFTER HAVING THE VEHICLE TOWED TO THE NEAREST DEALERSHIP THEY DISCOVERED THAT THE FRONT RIGHT WHEEL BEARING WAS IN VERY BAD SHAPE, NEEDING REPLACEMENT. VEHICLE HAS UNDER 65000 MILES ON IT. PREVIOUS BEARINGS ON DODGE RAM TRUCKS HAVE BEEN RECALLED FOR SIMILAR ISSUES. THERE WAS NO PREVIOUS VIBRATION OR STEERING ISSUE UNTIL THE WHEEL CAME LOOSE.
RER 730N UCONNECT RADIOS (AND POSSIBLY OTHERS) SUFFER FROM A BLUETOOTH DISCONNECT ISSUE WHICH CAN BE REMEDIED AS DESCRIBED/REPORTED BY ME TO UCONNECT CUSTOMER CARE IN CASE #27903984. THE ISSUE AT HAND IS THAT PHONES (MAINLY APPLE IPHONE'S USING ICLOUD SERVICES) ARE DISCONNECTED FROM THE RADIOS AND ARE SUBSEQUENTLY UNABLE TO RECONNECT. I HAVE REPORTED A POTENTIAL FIX TO THE ISSUE TO UCONNECT AND WAS ADVISED THAT THEY WILL NO LONGER OFFER SUPPORT FOR THE RADIO. THE RADIO IN MY MODEL YEAR VEHICLE IS ALSO AVAILABLE UP UNTIL 2013 CHRYSLER VEHICLES AND I FIND IT CONCERNING AND DISHEARTENING THAT CHRYSLER/FIAT/UCONNECT WILL NOT SUPPORT SUCH A RECENT GENERATION RADIO. THE ABILITY TO USE BLUETOOTH IS ESSENTIAL IN TODAYS SOCIETY AS MAKING AND RECEIVING PHONE CALLS AND TEXT MESSAGES HAS BECOME THE WAY OF LIFE. SHOULD DRIVERS BE UNABLE TO USE THEIR VEHICLE'S NATIVE BLUETOOTH HANDSFREE IT COULD LEAD TO POTENTIAL DANGERS AS DRIVERS WILL MORE THAN LIKELY HAVE TO MANUALLY ANSWER THEIR CALLS/TEXTS/ETC. I DO UNDERSTAND THAT OTHER BLUETOOTH OPTIONS EXISTS HOWEVER CHRYSLER/FIAT/UCONNECT FAILING TO SUPPORT THEIR RADIO WHICH WAS SOLD WITH THIS FEATURE IS UNACCEPTABLE AND POOR BUSINESS ETHICS. THE MOST RECENT SOFTWARE VERSION FOR MY VEHICLE IS RER_2.404 WHICH WAS SUPPLIED TO ME BY CHRYSLER WITH A PURCHASED MAP UPDATE FOR THE RADIO'S GPS NAVIGATION.
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT LOWER CONTROL ARM AND RACK AND PINION WERE FRACTURED AND NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED BUT, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,700.
WHILE DRIVING ON INTERSTATE TO WORK IN MORNING MY TRUCK HIT A BUMP IN HIGHWAY AT 65 MPH AND SHUT COMPLETELY OFF. I LOST STEERING AND BRAKES. WHILE COASTING I SHIFTED THE TRANSMISSION TO NEUTRAL AND RE-STARTED THE ENGINE AND WAS ABLE TO CONTINUE. SINCE THEN I HAVE HAD MULTIPLE ISSUES AT DIFFERENT TIMES. THE MOST RECENT YESTERDAY SEPTEMBER 23RD 2015 WHILE TURNING ONTO MAIN AVENUE AS I WAS ACCELERATING THE CAR COMPLETELY SHUT DOWN AS I WAS TURNING IN ADVANCE OF AN ON-COMING VEHICLE. AGAIN, I WENT TO NEAUTRAL AND RE-IGNITED THE ENGINE. THIS IS A MAJOR CONCERN. I DO NOT HAVE HEAVY KEYS.
SEPT 2013 WHILE DRIVING HOME IN MY 2010 DODGE RAM 1500 TRUCK FROM GLACIER NATIONAL PARK MY TRANSMISSION KICKED OUT OF TOW MODE AND LOCKED INTO 4TH GEAR. MY ENGINE WARNING LIGHT CAME ON. I WAS TOWING AN ULTRALITE TRAILER (5K LB) AT THE TIME. THIS INCIDENT OCCURRED AT AN APPROX. 16000 ODOMETER READING. THE OWNER?S MANUAL SAID IT WAS OK TO DRIVE THE TRUCK IN THIS CONDITION AND THE 4TH GEAR ALLOWS YOU TO LIMP HOME. THE DEALER SAID A SOLENOID MALFUNCTIONED AND THEY REPLACED IT. FEB 20, 2015 AT APPROX. 22,800 ODOMETER READING THIS INCIDENT HAPPENED AGAIN. THIS REPAIR LASTED ONLY 6800 MILES AFTER THE REPAIR WAS FIRST MADE. I WAS DRIVING UNDER NORMAL CONDITIONS THE TRANSMISSION KICKED OUT AND LOCKED INTO 4TH GEAR AND AGAIN I LIMPED THE TRUCK BACK TO THE DEALER FOR A REPAIR ON THE SAME SOLENOID PROBLEM. SEPT 20TH, 2015, WHILE DRIVING TO LASSAN NAT PARK, THE TRANSMISSION AGAIN KICKED OUT OF TOW MODE AND LOCKED INTO 4TH GEAR. THIS OCCURRED AT 28K MILES OR 6K MILES AFTER THE SECOND REPAIR. I HAVE AN APPOINTMENT TOMORROW TO SEE WHAT THE FIX WILL BE. HOWEVER, THE SYMPTOMS WERE THE SAME: TRUCK SHUDDERED, ENGINE WARNING LIGHT CAME ON, AND TRUCK GOT LOCKED INTO 4TH GEAR. I SEE MANY COMPLAINTS ON THE INTERNET PERTAINING TO THIS TRANSMISSION ISSUE BUT HAS A SERIOUS REPORT BEEN RECEIVED BY YOUR OFFICE? THERE IS DEFINITELY SOMETHING WRONG WITH THE TRUCK?S TRANSMISSION AND IT DOESN?T APPEAR TO BE JUST MY TRUCK. TO RECAP, MY 2010 DODGE RAM TRANSMISSION SOLENOID FAILED ON 3 OCCASIONS LOCKING THE TRA
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SHOOK VIOLENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND DISCOVERED THAT THE FRONT TIE ROD ASSEMBLY FAILED, WHICH CAUSED THE STEERING BEARING ASSEMBLY TO FAIL. THE STEERING ASSEMBLY AND THE FRONT TIE ROD ASSEMBLY WERE REPLACED. THE CONTACT ALSO STATED THAT THE ENGINE STALLED NUMEROUS TIMES WHILE DRIVING; HOWEVER, THE INDEPENDENT MECHANIC WAS UNABLE TO LOCATE A FAILURE CODE FOR THE ENGINE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE FAILURE MILEAGE WAS 83,600.
DRIVING ON THE FREEWAY APPROXIMATELY 70 MPH I HIT A FEW BUMPS CAUSING A WOBBLE IN FRONT END AND STEERING MAKING THE TRUCK ALMOST JUMP OUT OF ITS LANE. THIS CAUSED OTHER CARS TO SWERVE. NO ACCIDENT BUT THIS IS A MAJOR SAFETY ISSUE.
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 12V474000 (POWER TRAIN) WAS RECEIVED IN 2012 AND THE PART HAD NOT BEEN AVAILABLE TO PERFORM THE RECALL REMEDY. ADDITIONALLY, THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER:13V038000 (POWER TRAIN). THE CONTACT WAS CONCERNED FOR HIS SAFETY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. MA 10/19/2015 UPDATED 2/24/2016*JS *CN
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V474000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/21/15 *CN
I JUST GOT MY PRELIMARY ESTIMATE FOR THE REPURCHASE PROGRAM FROM FCA CONSENT DECREE 7-2015. IT IS A TRADE IN VALUE NOT A FAIR MARKET VALUE AS SPECIFIED IN THE CONSENT DECREE!!!!!! THEY HAVE DONE IT AGAIN!!!!! WHY DONT YOU STOP THEM !!!
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. WHILE DRIVING AT 65 MPH, THE STEERING WHEEL WOULD VIBRATE AND THE FRONT WHEELS WOULD WOBBLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V657000 (STEERING) HOWEVER, THE RECALL REMEDY FAILED TO FIX THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
I WAS DRIVING DOWN THE ROAD WHEN ALL OF A SUDDEN MY FRONT END STARTED TO SHAKE VIOLENTLY, I STARTED TO SLOW DOWN BUT IT DIDN'T HELP UNTIL I CAME TO A COMPLETE STOP . I THEN HEARD LIGHT GRINDING COMING FROM MY FRONT LEFT SIDE OF TRUCK. BEFORE I COULD MAKE IT HOME WITCH WAS ABOUT 10 MILES, THE GRINDING AND LOSS OF STEERING HAD GOT SO BAD THAT I WAS DRIVING 5-10 MILES AN HOUR. BARELY MADE IT HOME. THE NEXT MORNING I DROVE IT TO THE BEST SERVICE SHOP IN TOWN WHICH WAS 1/2 MILE FROM WHERE I LIVED AND IT TOOK THEM A MONTH AND $1700.00 LATER TO REPAIR. FRONT AXLE,FRONT BEARING,CALIPERS, A NEW DISC AND BRAKES,A FRONT NUCKLE AND DRIVE SPINDLE FOR THE 4 WHEEL DRIVE.
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, A LOUD NOISE EMITTED FROM THE REAR OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR AXLE PINION NUT FRACTURED IMPACTING THE REAR DIFFERENTIAL CAUSING A FAILURE. THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND DIAGNOSIS TO DETERMINE THE FAILURE. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: (POWER TRAIN) AND THE DEALER WAS NOT ABLE TO SUPPLY THE PART WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS SPARKS COMING FROM UNDER THE HOOD AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE DRIVE SHAFT HAD DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. ..UPDATED 09/03/15 *BF *CN
I PARKED MY VEHICLE, TURNED IT OFF WENT INSIDE FOR A FEW MINUTES. CAME OUT STARTED IT UP. WITH MY FOOT ON THE BRAKE, I TRIED TO PUT IT IN GEAR (AUTOMATIC TRANSMISSION) WOULD NOT GO IN GEAR THE SHIFTER WOULDN'T MOVE. I TRIED A FEW MORE TIMES AND IT FINALLY WENT INTO GEAR. THIS HAS HAPPENED 2 TIMES ON THE SAME DAY ON 3 DIFFERENT DAYS.
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT THE HEADLIGHTS AND TAIL LIGHTS WOULD NOT WORK. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL NEEDED TO BE CONTINUOUSLY PRESSED TO MOVE THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE RESTARTED INDEPENDENTLY; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. MA 10/5 *CN
DRIVING HOME TODAY IN MY 2010 DODGE RAM 1500, HEARD A HUM WHEN I LET OFF ON THE GAS. AS I MADE A RIGHT TURN TO GET OFF THE ROAD, I HEARD A BUNCH OF RATTLING AND THE TRUCK STOPPED. WHEN I GOT OUT OF THE TRUCK MY DRIVE SHAFT WAS LAYING IN THE LANE NEXT TO ME. I LOOKED UNDER THE TRUCK AND FOUND THE TRANSFER CASE SNAPPED AND LAYING ON THE GROUND UNDER THE TRUCK. A COUPLE OF BYSTANDARD OFFERED TO HELP PUSH THE TRUCK OFF THE ROAD BUT WHEN IT WAS IN NUTRAL IT WOULDN'T MOVE. WHEN THE TOW TRUCK PUT IT UP ON THE FLAT BED THE REAR AXCEL WAS LOCKED UP AND THE TIRES WOULD NOT ROTATE.
I BOUGHT A 2010 DODGE RAM IN 2012 . THE TRUCK HAD 48,XXX MILES ON IT . THE PINION NUT AND TIE-ROD HAD FAILED AND THE REPAIRS MADE . IN EARLY 2015 THE PINION NUT FAILED AGAIN , CAUSING ME TO ALMOST LOOSE CONTROL OF THE TRUCK AND CRASH . THE REPAIRS WERE AGAIN MADE . WHEN I HEARD ABOUT THE LAWSUIT AGAINST CHRYSLER FIAT I CALLED THEM TO CHECK IF MY TRUCK WOULD BE ONE THAT WAS ON THE BUYBACK LIST . I WAS TOLD THAT THAT TRUCKS WITH THE PINION NUT WERE , AFTER BEING PUT ON HOLD I WAS TOLD MY TRUCK WASN'T IN THE BRACKET FOR THE RIGHT PINION NUT FAILURE . THE LADY THEN STATED THAT THE TIE-RODS WERE ANOTHER CASE FOR BUY BACK . WHEN TOLD MY TRUCK HAD THAT REPAIR SHE STATED ITS ANOTHER TIE-ROD RECALL . WHEN ASKED WHAT WERE THE CORRECT FAILURES AND RECALLS SHE STATED SHE COULD NOT GIVE ME THAT INFORMATION . WHY IS IT THEY ARE BEING FORCED TO BUY BACK THESE VEHICLES BUT MAKE EXCUSES WHEN IT COMES TIME TOO . I AM SCARED TO DRIVE THIS TRUCK . IF AND WHEN I HAVE TO DRIVE OR TRAVEL FAR I WILL RENT A CAR .
WHILE EXITING OFF ROUTE 37, MY VEHICLE COMPLETELY SHUT DOWN. THIS IS THE SECOND TIME THIS HAS OCCURRED THE LAST BEING AUGUST 1, 2015. I CHECKED THE BATTERY CABLES BOTH TIMES AND THEY ARE STILL TIGHT. I HAD TO PUT THE VEHICLE IN PARK TO START BACK UP.
EXHAUST STARTED LEAKING IN THE MORNING WHEN IT'S COLD, IT GOES AWAY AFTER WARMING UP, SOUNDS LIKE DONUT GASKET OR EXAUST MANIFOLD.ALSO THE PUDDLE LIGHTS IN THE MIRRORS QUIT WORKING.
MY TRUCK STARTED MAKING SOUND FROM THE REAR AXLE WHILE I WAS DRIVING ON AND OFF THE HIGHWAY. I SLOWED DOWN TO SEE IF IT HAD ANYTHING TO DO WITH THE TRANSMISSION THEN I COULD SENSE THAT THE DRIVE TRAIN WAS SOMEHOW LAGGING WHILE ACCELERATING AND DECELERATING. I DROVE AT ABOUT 40-60 MPH ALL DAY AND DECIDED TO DROP IT OFF AT A DODGE DEALERSHIP FOR SERVICE. NEXT DAY, I RECEIVED A CALL FROM THE SERVICE PERSON EXPLAINING THAT MY TRUCK'S DRIVE SHAFT FELL DOWN AS SOON AS HE TOOK IT OUT TO A TEST DRIVE ON INTERSTATE 10. HE TOLD ME THAT THE TRUCK HAD TO BE TOWED BACK TO THE GARAGE WITH THE DRIVE SHAFT GETTING DRAGGED ON THE GROUND. THE DEALERSHIP MANAGER AND I BOTH HAD TO MAKE A NUMEROUS PHONE CALL TO CHRYSLER ABOUT THIS INCIDENT AND THE CHRYSLER REPRESENTATIVE AGREED THAT IT WAS DUE TO A RECALL THAT I HAD NOT HAVE. CHRYSLER REP., AFTER 3 HOURS OF TALKING ON THE PHONE AND WAITING, AGREED TO COMPENSATE FOR THE REPAIR AND THE DEALERSHIP PUT THE DRIVE SHAFT, WHICH HAD BEEN DRAGGED ON THE GROUND FOR 1/4 MILE, BACK TO MY TRUCK WITHOUT REPLACING IT. EVER SINCE THEN, IT HAS BEEN MAKING A VERY ANNOYING "WHINING" SOUND FROM THE REAR AXLE AT LOW SPEED(10-40MPH) UNTIL TODAY. I THOUGHT IT WAS MY MISTAKE TO BUY A CHRYSLER PRODUCT THAT HAD SO MANY RECALLS AND PROBLEMS UNTIL I SAW A NEWSPAPER ARTICLE TALKING ABOUT CHRYSLER'S RECALL INCIDENT. TODAY, I REALIZED THAT THIS INCIDENT I HAD WAS NOT EVEN THE PART OF DODGE RAM'S RECALL. I COULD HAVE GOTTEN INTO A SEVERE ACCIDENT IN THE MIDDLE OF BUSY I10 IN HO
WE HAVE HAD THIS TRUCK BACK JUST AFTER WE PURCHASED IT NEW AND THEY PUT A NEW TORQUE CONVERTER IN AND THAT DIDN'T FIX THE VIBRATION. WE HAVE HAD IT BACK SEVERAL TIMES AFTER THAT . WE WERE THEN TOLD THAT WHEN THEY CAME UP WITH A FIX WE WERE BE CONTACTED. ITS STILL VIBRATING AND HAVEN'T HEARD OF ANY FIXES.
THE REMOTE IGNITION MODULE HAS FAILED AND THERE IS NO START, NO POWER TO IGNITION SWITCH, VEHICLE WILL NOT START THE FOB COMES OUT OF THE IGNITION, WHEN IN THE RUN POSITION, AND SHORTS OUT THE MAIN FUSE PANEL UNDER THE HOOD.
REAR AXLE WAS MAKING LOUD NOISES, TURNED OUT I HAD TO REPLACE THE BEARINGS IN THE REAR AXLE. COST ME OVER 1100.00, WAS TOLD ITS VERY STRANGE FOR A TRUCK WITH ONLY 76K MILES TO NEED THIS DONE. I ALSO HAD THE REAR DIFF SERVICED BY A DEALER 6 MONTHS PRIOR WITH NO INDICATION FROM THEM OF ANY ISSUES.
MY VEHICLE HIT A DITCH AND A TREE NEARLY HEAD ON AT APPROXIMATELY 40 MPH. MY AIRBAG FAILED TO DEPLOY DURING THIS ACCIDENT. I WAS VERY LUCKY NOT TO BE HARMED, BUT THINGS COULD HAVE BEEN MUCH WORSE. I FEEL THERE IS A DIRE NEED FOR A REMEDY TO THIS ISSUE. I FEEL UNSAFE EVERY TIME I SIT BEHIND THE WHEEL OF THIS VEHICLE.
IGNITION TURNS OFF VEHICLE LOSES ALL POWER, LOSS OF STEERING AND BRAKES, I HAVE TO WAIT FOR VEHICLE TWO COME TO A STOP PLACE A NEUTRAL AND RESTART DEALER HAS NO IDEA WHY THIS HAPPENS ALSO FRONT TIRE RODS KEEPS COMING LOOSE, I HAD FRONT END REPAIRED SEVERAL TIMES
THE STEERING WHEEL POPS AND CLICKS WHEN TURNING AND WILL SUDDENLY CHANGES LANES.WHEN PUTTING IT IN PARK THE GEAR SHIFT WILL NOT ALLOW THE KEY TO COME OUT OF THE IGNITION SWITCH.THE RAM 1500 SHOULD HAVE A STEERING RECALL JUST LIKE THE REST OF THEM THEY USE THE SAME PARTS.
TIPM COMPUTER FAILURE CAUSED AIRBAG LIGHT TO ARM. HAVE HAD THREE TIPMS INSTALLED FOR TRANSFER CASE TROUBLES LAST SEVERAL MONTHS.
WHEN I TRIED TO START THE TRUCK, NOTHING HAPPENED. THERE WAS NO DASH LIGHTS, COULD NOT EVEN PUT THE TRUCK IN ANOTHER GEAR TO TRY AND MAKE SOMETHING HAPPEN. I COULD TURN THE KEY TO ON BUT NOTHING WOULD WORK. WINDOWS, DASH LIGHTS. IT WAS AS IF THERE WAS NO BATTERY. WHEN I WAS GETTING OUT OF THE TRUCK TO CHECK THE BATTERY, ALL THE DASH LIGHTS CAME ON AND EVERYTHING SEEMED TO WORK AND THE TRUCK STARTED RIGHT UP AND DROVE OK. THIS HAPPENED A FEW WEEKS EARLIER SO I REPLACED THE BATTERY BECAUSE IT WAS FIVE YEARS OLD. IT HAD THE SAME EXACT CONDITIONS AS BEFORE.
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. WHEN STARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BOLTS WERE FRACTURED ON THE EXHAUST MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT THE KEY FAILED TO STAY LOCKED IN THE IGNITION WHILE THE VEHICLE WAS STATIONARY OR IN MOTION. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS CONFIRMED THAT THE VEHICLE EXHIBITED THE SAME MALFUNCTION LISTED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE VIN NUMBER WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,186.
DRIVING AT HIGHWAY SPEED, TRUCK PUT ITSELF INTO 4TH GEAR. PULLED OVER TO TURN OFF ENGINE AND RE-START. TRUCK WOULD NOT SHIFT IN TO "DRIVE". ISSUE PERSISTED UNTIL FOLLOWING DAY. NOW CHECK ENGINE LIGHT IS ON AND IT MUST BE TAKEN TO A SERVICE CENTER.
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. WHILE DRIVING AT 10 MPH AND COMING TO A STOP, THE DRIVESHAFT FAILED. THE CONTACT REPAIRED THE VEHICLE AND REPLACED THE DRIVESHAFT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE VEHICLE WAS SERVICED UNDER THE RECALL BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. . .. .UPDATED 07/21/15 *BF THE CONSUMER STATED THIS IS NOT HER NAME OR COMPLAINT AND TO REMOVE HER NAME. UPDATED 07/28/15*JB
REAR DRIVE SHAFT CAME OUT CAUSING REAR AXLES TO LOCK PUTTING THE VEHICLE INTO A SLIDE CROSSING ON COMING TRAFFIC.
MY TRUCKS EXHAUST MANIFOLD GASKETS HAVE ALREADY FAILED AT 70,000 MILES, I HAVE A TERRIBLE EXHAUST LEAK AND I KNOW THIS TRUCK HAS NEVER BEEN BEAT FOR AN EXHAUST LEAK TO HAPPEN THIS EARLY THERE HAS BEEN MANY ONLY FORMS WITH THE SAME ISSUES SOME WHERE ABLE TO GET IT BY THE DEALER AT NO CHARGE. HTTPS://YOUTU.BE/ND3C_JI7PAA
THAT MORNING I WAS DRIVING TO WORK HEADING EAST ON STATE ROAD 56. I WAS PASSING ANOTHER VEHICLE WHEN THE ACCELERATOR STUCK TO THE FLOOR. I WAS EXCEEDING 100 MPH AND COULD NOT SLOW DOWN. I HAD BOTH FEET ON THE BRAKE PEDAL BUT THAT DIDN'T HELP. THE BRAKES WERE SMOKING HOT!!. THANK GOD THERE WASN'T A SCHOOL BUS PICKING UP CHILDREN AT THAT TIME. I FINALLY DECIDED TO TURN THE IGNITION SWITCH OFF. I THOUGHT MAYBE THE STEERING WHEEL WOULD LOCKUP; BUT IT WORKED. *TR
THE HVAC SYSTEM IN THE TRUCK FAILED. AIR WILL NOT FLOW THROUGH THE DASH FACE VENTS OR DEFROST VENTS. BROUGHT TO DEALER FOR REPAIR. DEALER SAID THAT ONE OR TWO "MODE DOOR ACTUATORS NEED TO BE REPLACED" THEY SAID THE DASH BOARD NEEDED TO BE REMOVED AND IT COULD COST SEVERAL THOUSAND DOLLARS. UPON RESEARCHING THE PROBLEM I FOUND THERE WAS A RECALL ISSUED FOR THE MODE DOOR ACTUATORS AND TO REPROGRAM THE CONTROL HEAD SOFTWARE (K17). MY TRUCK HAD THE SOFTWARE UPDATE IN 2012. THE DEALER REFUSED TO REPLACE THE MODE DOOR ACTUATORS UNDER RECALL BECAUSE THEY SAID THE SOFTWARE UPDATE WAS PERFORMED. I CALLED CHRYSLER CUSTOMER SERVICE AND ASKED ABOUT THE K17 RECALL. THEY SAID THEY WILL NOT COVER THE REPAIR BECAUSE I REFUSED FURTHER DIAGNOSTICS. THE ONLY OTHER DIAGNOSTICS THE DEALER SAID NEEDED TO BE DONE WAS TO REMOVE THE DASHBOARD TO SEE IF IT WAS ONE OR TWO BAD ACTUATORS AND THE COST IN LABOR TO REMOVE THE DASH WOULD BE SEVERAL THOUSAND DOLLARS. THEY KNOW WHAT THE PROBLEM IS THEY JUST DON'T KNOW HOW MANY ACTUATORS ARE DEFECTIVE. THE COST OF THE PARTS IS MINIMAL BUT THE LABOR IS NOT. I FEEL THAT DODGE/CHRYSLER SHOULD MAKE GOOD ON THE RECALL REPAIR AS IT IS A HAZARD NOT BEING ABLE TO CLEAR FROST FROM THE WINDSHIELD DUE TO THE DEFECTIVE PARTS. *TR
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT THE TRANSMISSION BECAME STUCK IN FOURTH GEAR WHILE THE ENGINE WAS ON AND CAUSED THE VEHICLE TO LOSE ACCELERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,812.
I HAD JUST GOT OFF THE RAP GETTING ON US1 IN RALEIGH NC A CAR GOT IN FRONT OF ME TO CLOSE. I WAS GOING 55 DUE TO TRAFFIC. I TOOK MY FOOT OFF THE GAS TO GET SOME DISTANCE BETWEEN MY TRUCK AND THAT CAR. I HEAR A LOUD ROAR AND VIBRATION NEXT THING I KNOW IM SPINNING OUT OF CONTROL. I HIT THE GUARDRAIL WITH THE RIGHT, FRONT BUMPER/FENDER...... SPINNING ME AROUND HITTING THE LEFT REAR BUMPER WHICH BOUNCED ME BACK OUT INTO ONCOMING TRAFFIC GETTING HIT HEAD ON. *TR
WHILE TRAVELING 40 MPH OR SO, THE REAR AXLE PINION NUT SEPARATED FROM THE REAR DIFFERENTIAL CAUSING THE DRIVE SHAFT TO DROP AND THE REAR WHEELS TO SEIZE. I LOST CONTROL OF THE VEHICLE SKIDDING TO A STOP IN THE SIDE OF THE ROAD. THE VEHICLE HAD BEEN AT BILLY BENDER DODGE IN JANUARY TO PERFORM A KNOWN SAFETY RECALL FOR THIS ISSUE, THEY HAD THE TRUCK FOR A WEEK, AND FORGOT TO MAKE THE FIX EVEN THOUGH THE PARTS WERE ORDERED. I HAVE VIDEO OF THE VEHICLE BEING DRAGGED BY THE TOW TRUCK ONTO THE FLAT BED AS THE REAR WHEELS WOULD NOT SPIN. THIS WAS A FRIGHTENING INCIDENT AND THE BLATANT NEGLECT BY THE DEALER HAS ME OUTRAGED. I FEAR THE REAR DIFF AND THE DRIVE SHAFT ARE DESTROYED. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED PROMPTLY AND SERIOUS BY THE DEALERSHIPS, AND FORGETTING TO PERFORM THE RECALL AFTER ORDERING PARTS AND SCHEDULING THE VEHICLE TO BE IN THE GARAGE IS AN OUTRAGE. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Dodge Ram 1500 → · Every Ram 1500 year → · How the figures are calculated →