2017 Dodge Journey complaints

ON JULY 17TH 2019. I WAS GAINING SPEED ON AN ENTRANCE RAMP TO HIGHWAY 95N IN STAFFORD, VA. AS I APPROACHED 60 MPH THE SUV'S STEERING WHEEL LOCKED UP ON ME AND I COULDN'T TURN THE WHEEL. I TRIED THE BRAKES AND THE BRAKES WOULDN'T WORK THEY WERE HARD AND WOULD NOT PUSH DOWN. I LET IT SLOW ITSELF DOWN AND MADE IT TO THE SIDE OF 95N. I THEN PUT THE SUV IN PARK WITH HAZARDS ON. I EXITED THE SUV TO CHECK FOR ANY DAMAGE AND OR INDICATIONS OF WHAT CAUSED THE SVU TO LOCK UP WHILE DRIVING. THERE WAS NO SIGN OF ANYTHING THAT I COULD SEE. I RETURNED TO THE DRIVER'S SEAT RESTARTED THE SUV. AFTER NOTICING THAT THE RADIO WAS ON BUT NOT SURE IF THE TRUCK WAS ON. SO I RESTARTED IT TO BE SURE THE ENGINE WAS RUNNING. I DROVE IT HOME, 10 MINUTES DOWN THE HIGHWAY AT 50 MPH AND CALLED THE LUSTINE DEALERSHIP AND HAD IT TOWED TO THEM. I CAN SAY THAT THE WEATHER WAS 98 DEGREES REAL FEEL AT 110. THIS WAS AROUND 2 IN THE AFTERNOON. THE LUSTINE DEALERSHIP HAD MY SUV FROM THEN UNTIL JULY 22ND. THEY PUT OVER 100 MILES ON MY SUV AND SAID THEY COULDN'T DUPLICATE THE ISSUE. THEY TOLD ME TO JUST WAIT AND SEE IF IT DOES IT AGAIN. AFTER HAVING THE PROBLEM AND GIVING THEM THE SUV I LOOKED ON HERE AND SAW A SUV WITH THE SAME EXACT EXPERIENCE. I TOLD THE LUSTINE DEALERSHIP AND GAVE THEM AN EMAIL WITH THIS INFORMATION AND THEY DIDN'T EVEN BOTHER TO CONTACT THE OTHER DEALERSHIP LISTED IN THE COMPLAINT ON HERE. WHICH DID FIND OUT THE CAUSE. LUSTINE HAD MY SUV WHEN I GAVE THEM THE INFORMATION ABOUT THE OTHER SUV. ALSO

MY AIR KEEPS COMING BACK ON , NOT MATTER HOW MANY TIMES THAT I TURN IT OFF. IT COMES BACK ON BY ITSELF. THE TRANSMISSION SLIPS AND JERKS ON THE BACK ROADS, HIGHWAY AND INTERSTATE. MY HUSBAND HAS CALLED JIM COGDILL DODGE AND KEEPS GETTING THE RUN AROUND ABOUT THE SITUATIONS. THE AIR IS AN ELECTRICAL ISSUE WHICH CAN CAUSE A FIRE IF LEFT LIKE IT IS. I WAS TOLD BY THE SALESMAN THAT HE WOULD GET BACK TO ME IN A COUPLE OF DAYS. THAT IS NOT PROFESSIONAL AND IS VERY DANGEROUS FOR EVERYONE IN MY VEHICLE.

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS LATER TOWED TO MERRICK DODGE CHRYSLER JEEP OF WANTAGH (LOCATED AT 3614 SUNRISE HWY, SUITE B, WANTAGH, NY 11793, (516) 868-440) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE RECALIBRATED, THE RACK AND PINION NEEDED TO BE REPLACED, THE POWER STEERING HOSE NEEDED TO BE FLUSHED AND A WHEEL ALIGNMENT WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 59297663. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN WAS NOT AUDIBLE WHEN PRESSING THE CENTER OF THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,000.

THE ABS LIGHT AND THE TRACTION CONTROL LIGHTS HAVE BEEN ON MY CAR CONTINUOUSLY. AT FIRST THEY WOULD COME ON INTERMITTENTLY DURING A RIDE AND THEN STAY ON. BUT NOW, THEY ARE ON DURING ALMOST EVERY RIDE DURING STARTUP.

I HAD MY JOURNEY PARKED IN THE DRIVEWAY, GRABBED MY PURSE AND MY DAUGHTER AND, HEADED OUT TO RUN ERRANDS. I DROVE TO MY DESTINATION, TURNED OFF THE CAR AND WENT TO LOCK IT FROM THE OUTSIDE DOOR HANDLE. THERE WERE NO BEEPS AND THE DOORS WOULDN'T LOCK. I CHECKED MY PURSE AND THE ENTIRE INSIDE OF THE CAR, NO KEY FOBS WERE FOUND. I GOT IN THE CAR AND IT STARTED UP AGAIN. AFRAID TO LEAVE THE CAR IN THE PARKING LOT, I CALLED MY HUSBAND WHO CONFIRMED THAT BOTH MY SET OF CAR KEYS AND HIS SET OF CAR KEYS WERE AT HOME ON THE KEY HOOK. I'M EXTREMELY PUZZLED AS TO HOW MY CAR STARTED WITHOUT THE KEY FOB, LET ME DRIVE IT WITHOUT WARNING ME THERE WAS NO KEY FOB IN THE CAR, AND THEN LET ME RESTART IT SEVERAL TIMES WITHOUT THE KEY FOB. WE JUST PURCHASED THIS CAR USED A MONTH AGO, AND THE SALES PERSON GAVE US BOTH KEY FOBS. I TORE THE CAR APART, GLOVE BOX, CENTER CONSOLE UNDER SEATS, EVERYWHERE AND NO OTHER KEY FOB HAS BEEN FOUND. MY HUSBAND BROUGHT ME MY CAR KEYS AND I STOOD 20 FEET AWAY AND THE CAR STILL STARTED WITHOUT THE FOB IN THE CAR.

THE TRANSMISSION TAKE OFF BUT IT HAS SLUGGISH IN THE TRANSMISSION,AND WHEN SLOWING DOWN THE CVT SEEN LIKE IT NOT CORRESPONDING WITH IT PARTS OF CHANGING. I'M ASSUMING ALL THE 2017 DODGE JOURNEY HAS THAT PROBLEM BUT NOT REPORTED.. MY DODGE JOURNEY SXT V6 THE TRANSMISSION FOR THE 2017 DODGE JOURNEY SXT V6 NEEDS TO LOOK AT FOR SERVICE FOR MAJOR PROBLEM OCCURRED IN THE FUTURE.

THE VEHICLE IS STALLING INTERMITTENTLY WHILE TRAVELING SLOW IN INTERSECTIONS (LEFT TURN OR STRAIGHT), ROUNDABOUTS, SLOWING IN TRAFFIC. NO DTC CODES ARE THROWN. AS THE ISSUE IS INTERMITTENT, UNDABLE TO DUPLICATE ON REQUEST.

THE STEERING LOCKS UP LIKE IT'S POWER STEERING BUT IT'S NOT I LOSE ALL CONTROL OF ACCELERATION THE ONLY WAY TO REGAIN CONTROL IS TO PUT THE CAR IN PARK TURN IT OFF TURN IT BACK ON SOMETIMES IT DOESN'T WANT TO START RIGHT BACK UP THIS HAS HAPPENED FOUR TIMES WHILE MY KIDS ARE IN THE CAR AND WHILE IN MOTION AND THE DEALERSHIP CAN'T FIND ANYTHING WRONG WITH IT ALL THEY DO IS UPDATE THE COMPUTER.

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE WAS T-BONED BY A SECOND VEHICLE. DURING THE INCIDENT THE VEHICLE ROLLED OVER 3 TIMES AND THE FRONT END AND SIDES WERE SEVERELY DAMAGED BUT NO SIDE CURTAIN OR FRONT AIRBAGS DEPLOYED. DURING THE CRASH THE DRIVER SUSTAINED A INJURED CHEST AND HEARING LOST, THE FRONT PASSENGER SUSTAINED NECK, BACK, HEAD AND RIGHT SHOULDER INJURIES. A POLICE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE LOCAL DEALER AND MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS 80,000. *DT *DT *DT CONSUMER'S FATHER CONTACTED CHRYSLER AND OPENED A CASE ABOUT THE FAILED AIRBAG DEPLOYMENT DURING THE ACCIDENT ON 4/16/2019.*JB*JB *DT*DT *JS

BODY CONTROL MODEL WAS FAULTY AND MADE LIGHTS FLICKERING WITCH MAKES IT HARD TO SEE AT NIGHT TOOK IT IN TO DEALER THEY SAID NOTHING WAS WRONG ABOUT LITTLE LESS THAN A YEAR LATER I TOOK IT BACK IB BECAUSE IT BECAME MORE FREQUENT THEN THEY SAID YEAH ITS DEFINITELY FLICKERING AND SAID THE BCM WAS FAULTY AND NEEDED TO BE UPDATED..

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY EQUIPPED WITH KUMHO SOLUS KH16 TIRES, SIZE: P225/65R17. WHILE DRIVING 60 MPH, THE FRONT PASSENGER TIRE TURNED TO THE RIGHT. THE VEHICLE WAS TAKEN TO STEW HANSEN DODGE RAM CHRYSLER JEEP (LOCATED AT 12103 HICKMAN RD, URBANDALE, IA 50323, IN 46809, (877) 841-4585) WHERE IT WAS DIAGNOSED THAT THE TIRE BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 18T004000 (TIRES). THE TIRE AND VEHICLE FAILURE MILEAGE WAS 25,823.

I AM SHARING MY EXPERIENCE REGARDING BYERS KIA OF LEWIS CENTER AND SALESPERSON KYLE CAIN. FRIENDS, ON SATURDAY, MARCH 30, 2019 I PURCHASED AND FINANCED A VEHICLE THROUGH BYERS KIA ON COLUMBUS PIKE IN LEWIS CENTER, OHIO. THE VEHICLE WAS A 2017 DODGE JOURNEY GT WITH APPROXIMATELY 42,000 MILES. THE SALESPERSON WAS KYLE CAIN, AND HIS MANAGER AS I UNDERSTAND IT IS BOB POLLOCK. THE SATURDAY I TOOK POSSESSION OF THE VEHICLE IT WAS RAINING HEAVILY SO I WASN'T ABLE TO INSPECT THE ENTIRE VEHICLE AND DID NOT GET A CLOSE LOOK AT THE FRONT TIRE TREAD. I TRADED IN MY 2016 CHEVY CRUZE LT ALONG WITH BRINGING $4,500 TO THE TABLE. THE NEXT DAY, SUNDAY I WAS ABLE TO INSPECT THE VEHICLE MORE THOROUGHLY AND DISCOVERED THAT THE FRONT TIRES WERE BOTH UNSAFE AND UNSATISFACTORY. MONDAY MORNING, APRIL 1, 2019 I CONTACTED KYLE CAIN AND TOLD HIM

DOOR LOCKS WON'T LOCK

WHILE I WAS DRIVING ON A HIGHWAY, THE CHECK ENGINE LIGHT AND TRACTION CONTROL/STABILITY LIGHT CAME ON. YOU COULD FEEL THE CAR LOOSEN UP, AND THE ENGINE SOUND LIKE IT WAS MISFIRING OR SKIPPING. THE CAR DID NOT LOSE POWER, AND RAN FINE THE NEXT TIME I DROVE IT. HOWEVER, IT HAS HAPPENED A FEW MORE TIMES. I HAVE AN APPOINTMENT WITH THE DEALERSHIP, SO WE WILL SEE WHAT THEY SAY. I DID SEE THAT THE 2012-2015 MODELS UNDERWENT A RECALL FOR SOMETHING SIMILAR. MAYBE IT IS THAT SAME ISSUE ON THIS MODEL. ALSO, A FEW MONTHS BACK I WAS DRIVING WHEN THE BOLTS HOLDING THE SERPENTINE BELT (DON'T KNOW THE EXACT NAME OF THE SYSTEM) BROKE OFF. THE CAR OVERHEATED AND COMPLETELY SHUT DOWN. THEY USED SHORT 8MM BOLTS TO HOLD UP THE SYSTEM AND THEY FAILED. DEALERSHIP OR CHRYSLER WOULD NOT COVER COSTS OF AROUND $175 TO FIX, WITH NO ASSURANCE THAT A LONGER 8MM BOLT WOULD HOLD UP LONG TERM. THE CAR HAS LESS THEN 50K MILES ON IT.

CRUSE CONTROL KEEP STICKING, AND MY AIR BAG LIGHT KEEP COMING ON, NOT SURE IF IT GOING TO EXPLORE.

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAFFORD CHRYSLER JEEP DODGE RAM FIAT OF SPRINGFIELD (LOCATED AT 7611 LOISDALE RD, SPRINGFIELD, VA 22150, (703) 866-1700) WHERE IT WAS DIAGNOSED THAT THE AIR BAG WIRING HARNESS NEEDED TO BE REPLACED; HOWEVER, THE PART WAS ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED APPROXIMATELY FIVE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 13,696.

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING 80 MPH, THE VEHICLE DECELERATED AND ALMOST CRASHED IN THE MIDDLE OF RUSH HOUR TRAFFIC. THE VEHICLE CAME TO A STOP AND LOST POWER TWELVE TIMES. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WALKER JONES JEEP, DODGE, RAM (2730 MEMORIAL DR, WAYCROSS, GA 31503, (912) 584-1166) WHERE THE VEHICLE WAS DIAGNOSED, BUT THE CODES COULD NOT BE READ. THE VEHICLE WAS REPAIRED OVER THREE TIMES, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 32,543.

WENT TO GET IN CAR DIDN'T OPEN, HAD TO USE THE KEY, TRIED TO START THE CAR IT DIDN'T ,HAD TO USE THE KEY, PUT THE CAR IN REVERSE AS WE WERE BACKING UP AND ALL OF THE SUDDEN THE CAR WENT FORWARD AND RAN INTO A CONCRETE PILLAR IN A PARKING GARAGE, THE CAR WAS PARKED

NOT VEHICLE SPECIFIC. THERE IS MUCH CONCERN OVER DISTRACTED DRIVING. CARS PRODUCED TODAY CAN NOT BE DRIVEN WITHOUT VIEWING THE DASHBOARD VIDEO DISPLAY. CLIMATE CONTROLS, RADIO, ETC. VIDEO DISPLAY IS CONSTANTLY DISPLAYING INFORMATION WHICH REQUIRES DRIVER TO TAKE EYES OFF THE ROAD. I BELIEVE BACKUP CAMERAS ARE USEFUL, BUT SHOULD ONLY DISPLAY VIDEO WHEN IN REVERSE. CELL PHONE DISTRACTIONS. ELECTRONICALLY DISABLE CELL PHONES WHILE VEHICLE IS MOVING. MAY SIGNAL AN INCOMING CALL, BUT MUST STOP VEHICLE TO RESPOND.

ONE MONTH AFTER PURCHASING THE 2017 DODGE JOURNEY THE AIRBAG LIGHT CAME ON WHILE DRIVING THE VEHICLE. TOOK THE VEHICLE TO A CERTIFIED DODGE DEALER AND THEY INFORMED US THAT THE AIRBAG WIREING HARNESS LOCATED UNDER THE DRIVERS FRONT SEAT WAS FAULTY. THE TOLD US THE AIRVAGWIREING HARNESS IS NOT COVERED UNDER ANY WARRANTY AND THAT THE NEW REPLACEMENT AIRBAG WIREING HARNESS WOULD COST AROUND $800. THE AIRBAG LIGHT STILL GOES ON & OFF RANDOMLY WHILE THE VEHICLE IS BEING DRIVEN. IT DOESN'T MATTER IF IT IS BEING DRIVEN STRAIGHT OR ON CURVES OR TURNING. IT JUST RANDOMLY COMES ON WHEN THE VEHICLE IS BEING DRIVEN.

I HAVE HAD 3 INCIDENTS, WITH THE LATEST ON 12/23 WHEN DURING A RAPID BREAKING TO AVOID COLLISION AS A VEHICLE DID ILLEGAL LANE CHANGE IN FRONT OF ME, MY WALLET, WHICH I HAD ON TOP OF THE MIDDLE COMPARTMENT, PUSHED THE CLUTCH AND CHANGED THE GEAR TO REVERSE AND MY CAR WENT BACKWARDS ALMOST COLLIDING WITH A VEHICLE BEHIND ME. ON OTHER INCIDENT ON THANKSGIVING DAY IN 2017 I WAS MAKING AN U-TURN WHEN I HAD TO BREAK FOR A CAR WHICH TURNED RIGHT SHARPLY AND MY SMALL PURSE FLEW AND SWITCH THE GEAR TO NEUTRAL AND I WAS PRESSING THE GAS PEDAL AND TRYING TO GET OUT OF THE WAY OF INCOMING TRAFFIC AND COULDN'T UNDERSTAND RIGHT AWAY THAT THE CAR'S GEAR HAS BEEN PUSHED TO NEUTRAL AND THAT'S IS WHY I COULDN'T MOVE THE VEHICLE. THE CLUTCH HAS NO LOCK BUTTON AND WHEN PUSHED WITH EVEN TWO FINGERS IT SWITCHES THE GEARS, SO ANY SMALL OBJECT DURING A QUICK OR SADDEN BREAKING CAN CAUSE THE GEAR TO SWITCH TO REVERSE OR NEUTRAL.

CRUISE CONTROL STICKS WHEN USING IT ON THE HIGHWAY AND I HAVE TO PRESS THE CANCEL BUTTON MULTIPLE TIMES TO TAKE IT OFF WHILE OTHER TIMES THE CRUISE CONTROL WON'T WORK AT ALL.

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THE FUEL CAP INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO PLAZA CHRYSLER DODGE JEEP RAM (2077 FL-44, INVERNESS, FL 34453, 352-341-7398) WHERE IT WAS DIAGNOSED THAT THE EVAP SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.

I WAS IN PARK WAITING FOR A SPOT TO OPEN UP IN A SCHOOL PARKING LOT, TOOK MY VEHICLE OUT OF PARK AND PROCEEDED TO PUT IN DRIVE AND MOVE 20 FEET OR SO TO THE PARKING SPOT, AS I WAS TURNING INTO THE SPOT I ENGAGED THE BRAKE TO COME TO A COMPLETE STOP BUT MY PEDAL DID NOT WORK, IT DID NOT SPRING BACK LIKE IT IS SUPPOSE TO AND MY VEHICLE DID NOT STOP AND A CONCRETE PARKING PILLAR STOPPED MY VEHICLE FOR ME. I THREW IT INTO PARK AND JUMPED OUT BECAUSE SMOKE WAS POURING FROM MY HOOD TO SEE THE DAMAGE AND WHEN I JUMPED BACK IN TO THE CAR TO SHUT IT OFF I REALIZED MY CAR WASN'T RUNNING AND ALL THE LIGHTS CAME ACROSS THE DASH. I RESTARTED THE CAR AND THE BRAKE PEDAL PUMPED LIKE NOTHING WAS WRONG. $6,000.00 WORTH OF DAMAGE LATER AND STILL BEING WORKED ON AND NO ANSWERS TO WHY MY BRAKES FAILED ME.

THE MAIN SCREEN FOR UCONNECT WENT DARK AFTER TURNING ON THE CAR (PARKED). NO RADIO, NO A/C CONTROL, NOTHING IN THE CENTER CONSOLE WOULD WORK. WE LIVE IN FL AND NO A/C IS A BIG PROBLEM, SPECIALLY WHEN YOU HAVE A TODDLER AND A BABY. I WENT TO MY DESTINATION WITH THE DEAD CONSOLE. I WENT BACK IN THE CAR, THIS TIME EVERYTHING WAS OK. I CALLED FCA AND THEIR ANSWER WAS "GO TO A DEALER AND PAY FOR A DIAGNOSTIC, IF THERE IS A PROBLEM WE'LL REFUND YOU" I DON'T THINK THAT IS CORRECT WHEN WE ARE ON WARRANTY AND WHEN THEY KNOW THIS IS NOT AN ISOLATED ISSUE. I FOUND SEVERAL CASES OF PEOPLE GOING THRU THE SAME, THEY SUGGEST REBOOT, FACTORY RESET AND OTHER NON-SENSE. CHECK THIS VIDEO (LINK) AND YOU HAVE EVIDENCE OF SEVERAL PROBLEM WITH THIS SYSTEM. THIS ALSO IS BEING GOING ON SINCE AT LEAST 2012. TIME FOR A RECALL ON UCONNECT SYSTEMS!!! HTTPS://WWW.YOUTUBE.COM/WATCH?V=RWHPSFIQV1W

JUST LEFT MY DRIVE WAY NOT FROM FROM IT ABOUT TO TURN ON ANOTHER ROAD WHEN MY CAR STEERING WENT OUT THE DASH WAS FROZE AND WHEN I WENT TO USE THE BRAKES I COULDN'T. I WAS GLAD I WAS ONLY GOING 13MPH AND DIDN'T HAVE TO TURN AND NO ONE WAS AROUND ME. MY KIDS WERE IN THE CAR WITH ME WE ROLLED TO A SLOW STOP. I THEN TURNED THE PUSH BUTTON OFF THEN I TURNED THE CAR BACK ON AND IT ACTED FINE. THAT'S IS DANGEROUS. IT COULD HAVE ENDED BADLY. I JUST BOUGHT THIS CAR AND NOW I DON'T EVEN WANT IT ANYMORE. TO SCARED TO DRIVE IT.

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE SPONTANEOUSLY ACCELERATED TO APPROXIMATELY 100 MPH. THE CONTACT WAS ABLE TO DEACTIVATE THE CRUISE CONTROL AND DROVE HOME. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO YAKIMA CHRYSLER/JEEP/DODGE/RAM (2300 GOODMAN ROAD, UNION GAP, WA 98903) WHERE THEY DETERMINED THAT THE CRUISE CONTROL FAILED. THE VEHICLE WAS REPAIRED. TWO DAYS LATER, WHILE DRIVING APPROXIMATELY 70 MPH, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DETERMINED THAT THE INCORRECT CODE WAS ENTERED WHEN THE VEHICLE'S COMPUTER WAS REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 11,063.

MY DODGE JOURNEY 2017 HAS A STEERING PROBLEM. I WAS DRIVING HOME FROM THE MARKET WHEN MY STEERING WHEEL STIFFED UP WHEN I WAS TRYING TO MAKE A LEFT. IT WAS VERY HARD TO MAKE A LEFT TURN AND THEN I TRY TO MAKE IT GO STRAIGHT AND IT WAS HARD TO EVEN IT OUT, AS WELL AS TRYING TO MAKE A RIGHT TURN.

WHILE DRIVING AT APROX 25 MPH ON A SLIGHT BEND IN THE ROAD AND SLIGHTLY ACCELERATING, I REALIZED MY ENGINE HAD DIED WHEN IT STOPPED ACCELERATING. ELECTRICAL WAS STILL WORKING, BUT THE ENGINE HAD SHUT OFF. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, TURN ON MY HAZARDS, AND PUT THE VEHICLE IN PARK. I WAITED ABOUT 20 SECONDS, THEN ATTEMPTED TO TURN THE ENGINE BACK ON. THE ENGINE STARTED WITH NO TROUBLE AND WITH NO FURTHER INCIDENCE.

THE CAR HAS 35,095 MILES ON IT AND MAKES A GRINDING NOISE WHEN IT'S SLOWING DOWN FROM SPEEDS OF 25 MPH TO 35 MPH AND COMES TO A SHAKY STOP. THEN WHEN AT SPEEDS OF 50 MPH PLUS IT SHAKES AND GRINDES EVEN LOUDER. I SEE THAT IT'S A RESCUE RING ISSUE FOR THIS VEHICLE

WHILE DRIVING ON A HIGHWAY THE SPEED OF TRAFFIC WAS INCREASING BUT AFTER STEPPING ON THE ACCELERATOR SEVERAL TIMES I DISCOVERED THE VEHICLE WAS NOT RESPONDING. THE ENGINE HAD DIED WITH NO WARNING LIGHTS DISPLAYED. I LOST POWER STEERING AND POWER BRAKES. ONCE I GOT THE VEHICLE STOPPED I PUT IT IN PARK, STEPPED ON THE BRAKE AND PUSHED THE IGNITION BUTTON AND THE VEHICLE STARTED. THE VEHICLE IS ABOUT SIX MONTHS OLD WITH AROUND 10,000 MILES. THE NEXT MORNING WE TOOK IT STRAIGHT TO THE DEALERSHIP BUT BECAUSE THERE WERE NO WARNING LIGHTS OR CODES DISPLAYED THEY SAID THERE WAS NOTHING THEY COULD DO.

WHILE HAVING MY CRUISE CONTROL ON I PASSED A SEMI GOING UPHILL. AS SOON AS I GOT AROUND IT AND BACK INTO THE RIGHT LANE IT LOST SPEED SIGNIFICANTLY. I PULLED ONTO THE SHOULDER AND STOPPED. AFTER ABOUT 30 SECONDS I PULLED BACK ONTO THE HIGHWAY AND BUILT UP MY SPEED AGAIN. ABOUT 10-20 MINUTES LATER THE EXACT SAME THING HAPPENED AGAIN. I DID NOT FEEL SAFE PASSING ANYMORE VEHICLES. I CONTINUED ON HOME WHICH WAS 2 1/2 HOURS AWAY. JUST 1 MILE BEFORE GETTING HOME MY ENGINE LIGHT CAME ON. ALL THIS HAPPENED ON SUNDAY JULY 22 ABOUT 1 PM. WE HAD JUST PURCHASED THIS DODGE ON JULY 17, 2017. MONDAY I WENT TO THE DEALERSHIP WHERE WE HAD PURCHASED IT. THEY TOLD ME THAT THERE WAS A RECALL ON THE CRUISE CONTROL. WHEN I LOOKED UP ANY RECALLS IT DOESN'T SHOW ANY. IS MY DEALER LYING TO ME? ARE THEY HIDING SOMETHING I SHOULD KNOW ABOUT?

WE WERE DRIVING DOWN A 55 MILE PER HOUR HIGHWAY AND GETTING READY TO MAKE A RIGHT HAND TURN ONTO A NARROW BRIDGE. WE SLOW DOWN BEFORE MAKING THE TURN AND AS WE PROCEEDED THE CAR SHUT DOWN LOSING CONTROL OF BRAKES AND POWER STEERING. WE WERE ABLE TO PULL WHEEL ENOUGH FROM GOING OFF THE BRIDGE. WE WERE ABLE TO START IT RIGHT BACKUP AFTER WE GOT CONTROL AND CAME TO A STOP, BUT IT WAS ONE OF THE MOST SCARY EXPERIENCES EVER WITH A VEHICLE. IMMEDIATELY MADE APPT TO HAVE IT LOOKED AT BY DEALERSHIP AND THEY COULD NOT FIND ANYTHING TO HELP US. THEY STATED THAT DODGE IS AWARE THAT THERE IS AN ISSUE WITH THE CAR SHUTTING DOWN ON A TURN IN TEMPERATURES ABOVE 105. THAT DAY THE HEIGHT WAS ONLY 99.WE DID HAVE THE NEWEST UPDATED SOFTWARE WHEN THIS OCCURRED. I HAVE CONTACTED DODGE DIRECTLY AND WAS TOLD THAT THERE IS NOTHING FURTHER THEY CAN DO SO NEXT TIME IT HAPPENS TO PRETTY MUCH CALL THEM AND SET UP APPT. WITH DEALER. I AM SO IRRITATED WITH THE WHOLE SITUATION THAT NOW WE JUST HAVE TO HOPE WE DON'T WRECK IT NEXT TIME IT HAPPENS. WE TRY NOT TO DRIVE IT AT ALL AS WE HAVE 3 SMALL CHILDREN. REALLY HOPE DODGE FIGURES SOMETHING OUT BEFORE IT'S TOO LATE!

IT HAS HAPPENED TO ME TWICE SINCE I GOT THE CAR THAT I WAS UNABLE TO BUCKLE UP. THE SEAT BELT WAS LOCKED AND I COULD NOT PULL IT SO THAT I COULD BUCKLE MYSELF ... KIND OF SCARY WHEN YOUR DRIVING WITHOUT A SEAT BELT. I TRIED OPENING THE DOOR CLOSING IT TURNING ON AND OFF THE CAR PUTTING IT IN PARK ETC IN DIFFERENT PATTERNS NOTHING WORKED ... I HAD NO CHOICE I HAD TO DRIVE TO PICK UP MY KIDS AFTER LEAVING WORK

WE PURCHASED A LEASE 2017 DODGE JOURNEY GT ON 1/10/2018. I CURRENTLY HAVE APPROX. 4300 MILES ON IT. WE HAD THE CRUISE CONTROL RECALL TAKEN CARE OF, AT A DEALERSHIP ON JUNE 11, 2018. THE FIRST TIME I USED THE CRUISE CONTROL AFTER GETTING THE RECALL DONE, I WAS GOING 72MPH ON MY WAY TO WORK AND MY ENTIRE CAR SHUT DOWN. NO STEERING, NO BRAKES, NO RADIO, THE INTERIOR LIGHTS ON THE DASH WERE ON, BUT NOTHING ELSE. I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD, THE CAR WOULDN'T DO ANYTHING FOR APPROX. 2-3 MIN, AFTER THAT AMOUNT OF TIME, I WAS ABLE TO GET IT STARTED AGAIN, BUT DID NOT DRIVE IT. I CALLED MY HUSBAND TO BRING ME HIS VEHICLE SO I COULD GO TO WORK. HE DROVE IT HOME AND SAID THERE WERE NO ISSUES, BUT HE DIDN'T USE THE CRUISE. ON JUNE 18, 2018, THE DAY AFTER IT HAPPENED. I TOOK THE CAR BACK TO THE DEALERSHIP, THEY HAD MY CAR FOR 6 HRS, DROVE 27 MILES AND FOUND NOTHING. ON JULY 5,2018 I WAS ON MY WAY HOME FROM WORK AT APPROX 11PM, I WAS DRIVING ON OUR LOCAL TURNPIKE AND HAD THE CRUISE CONTROL SET AT 72. THE VEHICLE WOULD NOT KEEP SPEED, IT KEPT GOING DOWN TO 65MPH THEN WOULD REV 6-7RPM AND GET BACK UP TO 72. ONCE I TURNED THE CRUISE CONTROL OFF, THE VEHICLE KEPT TRYING TO SPEED UP ON ITS OWN. I WAS ABLE TO KEEP IT FROM SPEEDING UP BY APPLYING THE BRAKE AS I WAS DRIVING. I AM NOT COMFORTABLE DRIVING THIS VEHICLE SO, WE TRY AND USE OUR OTHER VEHICLE AS MUCH AS POSSIBLE BUT, WE BOTH WORK 50-56HRS A WEEK. THIS VEHICLE IS AND HAS A SAFETY ISSUE THE ISSUES WITH THIS CAR HAS NOTHIN

VEHICLE MAKES A TICKING NOISE WHILE PLAYING THE RADIO AND OR DRIVING ON THE FREEWAY AND GOING OVER 60 MPH. THERE IS ALSO LOUD BANGING NOISE ON THE DRIVER SIDE PASSENGER SEAT AS IF AIR OR SOMETHING IS HITTING THE VEHICLE. TIRED DON'T HOLD PRESSURE AND DRIVING AT TIMES SEEMS UNEVEN OR OFF TRACK AS WELL.

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS A DELAY WHEN THE PUSH TO STAR FUNCTION WAS USED. ALSO, THERE WAS AN ISSUE WITH THE BRAKES WHEN THE BRAKE PEDAL WAS DEPRESSED, AND THE CRUISE CONTROL FAILED TO FUNCTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE DEALER (GOLDY CHRYSLER DODGE JEEP RAM, 187 KINETIC DR., HUNTINGTON, WV 25701) STATED THAT THEY WOULD SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR ON JUNE 27, 2018. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT DECELERATED WHILE APPROACHING A RED LIGHT AND THE VEHICLE BEGANTO HESITATE. THE VEHICLE WAS DRIVEN APPROXIMATELY FOUR MILES AND, UPON APPROACHING ANOTHER RED LIGHT, THE VEHICLE BEGAN HESITATING AGAIN. THE VEHICLE WAS TAKEN TO TELEGRAPH CHRYSLER DODGE JEEP RAM (12000 TELEGRAPH ROAD, TAYLOR, MICHIGAN 48180) WHERE IT WAS DIAGNOSED THAT FREON WAS NOT ADDED TO THE ENGINE AT THE ASSEMBLY LINE. THE VEHICLE WAS REPAIRED. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO DICK SCOTT CHRYSLER DODGE JEEP RAM (684 W ANN ARBOR ROAD, PLYMOUTH, MICHIGAN 48170) FOR A TRANSMISSION LEAK AND MISSING GASKETS IN THE DRIVE SHAFT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

SITTING OR DRIVING AC NOT COOLING SITTING OR DRIVING GAS LEVEL DRASTICALLY DROPPING TO ZERO THEN SPIKE MTE, TAKEN TO DEALERSHIP MULTIPLE TIMES AND NOT DUPLICATED. DROVE THIS MORNING AND MTE SPIKED AND ZEROED OUT AGAIN WHILE DRIVING. TRANSMISSION SHIFTING HARD AND GRINDING NOISES OVERALL ELECTRICAL ISSUES BASED ON DEALERSHIP EXPLANATION AND ISSUES COULD NOT BE DUPLICATED. CAR STILL EXPERIENCING ISSUES OF THE FOLLOWING EVEN AFTER UPDATE PER DEALERSHIP: TRANSMISSION FUEL ELECTRICAL AIR CONDITIONING ONGOING ISSUES, NO RESOUTION

THE TRANSMISSION IS FAILING TO SHIFT. IT SHIFTS EXTREMELY HARD AND THE REVERSE TAKES A FEW MINUTES TO KICK IN OR IT DOESN'T WORK AT ALL. SOMETIMES THE VEHICLE WILL NOT SHIFT AT ALL. THERE IS A STRANGE BURNING SMELL AFTER GOING UP A HILL. MY ELECTRONIC THROTTLE CONTROL SENSOR IS ALREADY ON AND THERE IS ONLY 13000 MILES ON THE VEHICLE. I PURCHASED IT IN JANUARY AND IT'S ONLY MAY. I HAVE THE SHIFTING ISSUES WHILE DRIVING. WHEN IT DOES SHIFT IT'S A SHARP JERK. IT'S A CONSTANT PROBLEM. I NO LONGER WANT THE VEHICLE.

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE'S BLUETOOTH FAILED TO OPERATE CORRECTLY. UPON REACHING HIS DESTINATION, THE CONTACT PARKED, TURNED OFF, AND EXITED THE VEHICLE. UPON RETURNING TO THE VEHICLE SEVERAL HOURS LATER, IT FAILED TO START. THE CONTACT STATED THAT THE VEHICLE HAD TO BE RESTARTED USING BATTERY BOOSTER CABLES. THE CONTACT MENTIONED THAT THE FAILURE RECURRED THREE WEEKS LATER. THE VEHICLE WAS TAKEN TO STERLING HEIGHTS DODGE (40111 VAN DYKE AVE, STERLING HEIGHTS, MI 48313), BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS INFORMED THAT THE DEALER WAS AWARE OF THE FAILURE, WHICH WAS DUE TO THE MANUFACTURER RECEIVING DEFECTIVE BATTERIES FROM CHINA. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST BECAUSE THE DEALER COULD NOT DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

I WAS DRIVING STRAIGHT WHEN THE VEHICLE 2 CARS AHEAD OF ME SLAMMED ON THEIR BRAKES AT A GREEN LIGHT. I REAR ENDED THE CAR IN FRONT OF ME GOING APPROXIMATELY 45MPH HEAD ON, CAUSING MAJOR FRONT END DAMAGE. NEITHER OF THE FRONT AIRBAGS DEPLOYED. THE CAR WAS TOTALED.

THIS WAS A RENTAL CAR FROM AVIS. WHILE DRIVING AT APPROX 70MPH WITH THE CRUISE CONTROL ENGAGED, THE WINDSHIELD WIPERS CAME ON BY THEMSELVES, ALL DIAL INSTRUMENTS WENT TO ZERO AND ALL THE ELECTRONIC ALERTS (OIL, OVER HEAT, TIRE PRESSURE, ETC) ANNUNCIATED. THE THROTTLE REMAINED LOCKED AT THE CRUISE SETTING AND WOULD NOT DISENGAGE WITH ACTIVATION OF THE BRAKES OR CRUISE CONTROL BUTTON. I WAS ABLE TO OVER POWER THE ENGINE WITH THE BRAKES AND GET THE CAR TO THE SIDE OF THE ROAD. IT WAS STILL RUNNING AT AN ENGINE SPEED TO SUPPORT 70MPH AND FIGHTING THE BRAKES. THE PUSH TO START/STOP ENGINE CONTROL WOULD NOT WORK. I EVENTUALLY GOT THE CAR INTO JUST RAP AND THEN PARK. AT THIS TIME, IT WOULD NOT TURN OVER. A WEAKER PERSON WOULD MOST CERTAINLY BEEN INVOLVED IN A BAD ACCIDENT. I WAS CONCERNED THE CAR WOULD CATCH ON FIRE AS THE BRAKES SMOKED SIGNIFICANTLY. [XXX] [XXX]. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *CN

I NOTICED A VIBRATION/HESITATION AROUND 40MPH AND TOOK MY CAR TO THE LOCAL PISCHKE SHOP AND THEY PERFORMED A REPROGRAMMING OF THE POWERTRAIN CONTROL MODULE TO THE LATEST SOFTWARE. UNFORTUNATELY THAT REPROGRAMMING DID NOT FIX THE PROBLEM AND I WAS TOLD TO REACH OUT TO CHRYSLER DIRECTLY. *TT *TR

DURING USE OF THE VEHICLE, WHETHER STATIONARY OR IN MOTION, THE "GAS CAP LIGHT" WILL COME ON FOLLOWED BY "CHECK ENGINE LIGHT". WHEN THIS HAPPENS THE CODE P0456 WILL CAUSE THE CAR TO ACT INDIFFERENT, IT IS STILL DRIVABLE, BUT CAN CAUSE OTHER COMPONENTS TO SHOW A FALSE READING. THIS ISSUE HAS HAPPENED 4 TIMES IN THE PAST 2 MONTHS, AND EVERY TIME WE GO TO THE DEALERSHIP THE CHECK ENGINE LIGHT WILL DISAPPEAR. WE HAVE CHECKED THE GAS CAP, AND THIS VEHICLE IS UNDER 17,000 MILES. THIS SEEMS TO BE A COMMON ISSUE WITH DODGE, JEEP, AND CHRYSLER VEHICLES, AND THIS SHOULD BE HANDLED BY THE MANUFACTURER. TREAT THIS KNOWN ISSUE AS A RECALL, AND IMPROVE UPON YOUR EVAPORATIVE EMISSION SYSTEM.

HEAD ON COLLISION. AIR BAGS DID NOT DEPLOY. OWNER'S SPOUSE OF THE DODGE JOURNEY 2017 WAS DIAGNOSED WITH MOTOR VEHICLE COLLISION, INITIAL ENCOUNTER CONTUSION OF CHEST WALL, UNSPECIFIED LATERALITY, INITIAL ENCOUNTER. OWNER'S SPOUSE OF THE DODGE JOURNEY 2017 WAS TURNING LEFT INTO THEIR HOME DRIVEWAY AS ONCOMING VEHICLE HIT THE OWNER'S DODGE JOURNEY 2017.

TL* THE CONTACT OWNED A 2017 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. DURING THE CRASH, THE FRONT END OF THE VEHICLE SUSTAINED DAMAGE. THE AIR BAGS DID NOT DEPLOY. APPROXIMATELY TEN MINUTES AFTER THE CRASH, FLAMES WERE PRESENT UNDER THE REAR OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED AND TOWED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE LOCAL DEALER (DODGE CHRYSLER OF TITUSVILLE IN TITUSVILLE, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,500.

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. UPON INSPECTION, THE CONTACT NOTICED THAT THE REAR WINDOW WAS SHATTERED AS IF THERE WAS FORCED ENTRY OR AN INDIVIDUAL HAD BROKEN THE GLASS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 50.

I WAS DRIVING WITH THE CRUISE CONTROL ON AND THE VEHICLE KEPT TRYING TO SPEED ITSELF BACK UP AND THE CAR KEPT SLOWING DOWN I NOTICED THE CAR WAS ON FIRE IN THE BACK OF THE CAR SO I PULLED OVER TURNED THE CAR OFF JUMPED OUT WALKED TO A SAFE DISTANCE CALLED THE POLICE WHILE ON THE PHONE WITH THEM THE CAR CATCHES FIRE AND BURNED DOWN. *TT *CN *TR