2017 Dodge Journey complaints

SEVERAL LIGHTS CAME ON THE DASHBOARD INCLUDING THE ELECTRONIC TRACTION CONTROL AND THE ELECTRONIC THROTTLE CONTROL CAUSING THE VEHICLE TO COMPLETELY STOLE ON THE FREEWAY WITH NO POWER AND COULD ONLY GO 25 MPH. THIS ALONG WITH REPEATEDLY ACCELERATING AS I WAS TRYING TO STOP CAUSED NEARLY AN ACCIDENT .

2017 DODGE JOURNEY OIL FILTER HOUSING LEAK. VEHICLE IS PERSISTENT LEAKING OIL. CHRYSLER DODGE DEALER CLAIMS THERE ARE 40,000 ORDERS FOR THIS PART IN WAITING AND THAT THE TIMETABLE FOR GETTING A REPLACEMENT PART IS INDEFINITE. THEIR SUGGESTION IS TO KEEP REFILLING WITH OIL FOR THE FORESEEABLE FUTURE. THEY STATE THE PART MAY EVENTUALLY BE A RECALLED BUT IS NOT YET. I FIND IT HARD TO BELIEVE WITH SO MANY KNOWN PROBLEMS THAT IT'S NOT BEEN RECALLED ALREADY. ADDITIONALLY IT'S A $700 REPAIR FOR A KNOWN ISSUE.

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED SHE NOTICED OIL ON THE GROUND UNDERNEATH THE ENGINE COMPARTMENT OF THE VEHICLE. THE CONTACT STATED THAT OIL WAS ADDED EVERY TWO DAYS DUE TO THE OIL LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE VEHICLE WAS DIAGNOSED WITH AN OIL FILTER HOUSING FAILURE WHICH NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT INFORMED THE DEALER PARKS MOTORS (11987 US-54, AUGUSTA, KS 67010) AND THE MANUFACTURER OF THE FAILURE BUT WAS INFORMED BY BOTH PARTIES THAT THE ADAPTER FOR THE ENGINE OIL FILTER WAS ON BACK ORDER WITH AN UNKNOWN ESTIMATED TIME OF ARRIVAL. THE FAILURE MILEAGE WAS 93,000.

MY DODGE JOURNEY HAD TRANSMISSION FAILURE ALONG WITH THE GAS TANK NOT BEING ABLE TO FILL UP TO THE F. MY CAR JERKED TO MOVE FORWARD AND THE GAS PEDAL WOULD NOT CAUSE THE CAR TO MOVE FORWARD. I BROUGHT THE CAR TO A DODGE DEALERSHIP AND THEY TOOK ABOUT A WEEK AND A HALF TO FIX IT. HERE I AM ONE WEEK LATER HAVING THE SAME ISSUE AND NEEDING TO BRING IT BACK TO REFIX THE ISSUE. THERE IS A LOT OF COMPLAINTS ON THE INTERNET ABOUT THIS SAME ISSUE AND HAVING TO HAVE THE SAME TRANSMISSION ISSUES RETURN FOR FIXING TWO TO THREE TIMES BEFORE THE CAR IS FIXED RIGHT. THIS IS A BEAUTIFUL CAR BUT A TRANSMISSION ISSUE THAT NEEDS SEVERAL FIXES BEFORE THE CAR EVEN REACHES 1200000 MILES TO CHANGE TRANSMISSION FLUID IS NOT A GOOD LOOK. THE TRANSMISSION NEED TO BE RECALLED AND NEW TRANSMISSIONS SHOULD BE GIVEN TO PEOPLE WHO OWN THIS BRAND OF VEHICLE. I ONLY HAVE ONE CAR AND NEED THIS VEHICLE TO PUT FOOD ON MY TABLE FOR MY FAMILY DURING A NEVER ENDING PANDEMIC AT THAT. THE TRANSMISSION ON THESE VEHICLES ARE NOT RELIABLE EVEN AFTER FIXING.

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THE SEAT BELT ON THE FRONT PASSENGER'S SIDE FAILED TO SECURELY LATCH. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER NAPLETON'S RIVER OAKS CHRYSLER DODGE JEEP RAM (17225 TORRENCE AVE, LANSING, IL 60438, (708) 782-4768) WHERE IT WAS DIAGNOSED WITH NEEDING THE SEAT BELT BUCKLE ASSEMBLY TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000. THE CONSUMER STATED THE VEHICLE WAS REPAIRED.

THIS IS THE SECOND DODGE JOURNEY NOW THAT I HAVE OWNED AND BOTH OF THEM HAVE ELECTRICAL PROBLEMS WITH THE BACK TAIL LIGHTS AS WELL AS THE REAR WINDSHIELD WIPERS LEFT TAIL LIGHT AND BOTH OF MY VEHICLES. ALSO WITH MY SECOND DODGE JOURNEY WITH BOTH OF THE CARS I HAVE TRANSMISSION PROBLEMS AS WELL AND I ALSO HAVE AIRBAG WARNING ALWAYS GOING OFF OF MY CARD WHEN I MAKE TURNS. SO WHAT THE TRANSMISSION IT SPIDERS AS YOU ARE DRIVING I HAVE TAKEN IT TO A DEALERSHIP AND IT SAID THAT THERE IS THREE RECALLS BUT FOR SOME REASON ON YOUR WEBSITE IT SHOWS NO RECALLS ALSO WHAT THE WINDSHIELD WIPERS IN THE REAR ONLY I PUT IT AT MY CAR IN REVERSE AND ALL SUDDEN THEY TURN ON BY THEMSELVES AND THEY'LL STAY ON AND DON'T WANT TO TURN OFF UNTIL IT FEELS LIKE TURNING OFF BUT MY LEFT TAIL LIGHT DOES NOT WORK AT ALL I'VE HAD THE VEHICLE NOW FOR TWO YEARS AND I'VE HAD TO SWITCH ABOUT 12 LIGHTS AND NOW TO WHERE NONE WILL NOT WORK AT ALL AND FOR THE AIRBAG WARNING SYSTEM NO ONE WILL BE SITTING IN MY PASSENGER SEAT AND WHEN I'M MAKING A TURN ALL OF SUDDEN MY AIRBAG ALARM WILL BE GOING OFF.

FIANC LEANING ON SEAT FROM MIDDLE ROW AND DRIVER SEAT HEADREST DEPLOYED AND SEPARATED, WHILE VEHICLE WAS IN PARK

ROCKER ARMS ARE LOOSE NEEDING REPLACED. TRANSMISSION IS ALMOST LOCKED UP.

WHILE I WAS DRIVING ON THE FREEWAY, A RED BATTERY IMAGE DISPLAYED ON THE MENU CENTER SCREEN.NEXT DAY HAD IT CHECKED, WAS TOLD ALL WAS FINE,EVERYTHING CHECK OUT..A WEEK LATER WAS ON FREEWAYAGAIN,HEADLIGHTS FLICKED, RADIO WENT DEAD(DISPLAY &SOUND) TWICE, ENGINE BOGGED DOWN BRIEFLY. CAR IS IN SHOP NOW..TWO DAYS.AND NO ACCURATE DIAGNOSIS..THIS IS OBVIOUSLY A WELL-DOCUMENTED PROBLEM WITH THIS MODEL OF VEHICLE..HAS THIS CAUSED DEATH? WILL IT LEAD TO DEATH, YES, IS THERE HELP FOR THE CONSUMERS?? I'M AWARE OF NUMEROUS ELECTRONICAL PROBLEMS WITH THESE AND OTHER DODGE VEHICLES. AS I HAVE OWNED ONE IN THE PAST WITH A SIMILAR PROBLEM. THAT COST ME THOUSANDS , AND COULD NOT BE FIXED, EVEN BY A TECH FROM CORPORATE OUT OF STATE..NOW WITH MY CURRENT SITUATION HOW CAN I BE CONFIDENT ON THE ROAD? ALSO WHY, WHEN THE DEALERSHIP KNOW(FOR A FACT) THEIR VEHICLES HAVE THESE ISSUES. THEY CHARGE A $180.00 DIAGNOSTIC FEE, THAT CAN NOT BE APPLIED TO REPAIR..UNFAIR AND CRIMINAL TO PUT VEHICLES ON THE ROAD THEY KNOW ARE FAULTY..FAULTY AS IN ELECTRONIC ISSUES THAT NO ONE CAN PINPOINT..AND IT APPEARS THAT IF THEY THROW ENOUGH PARTS AT IT, MAYBE THAT WILL WORK...THESE ISSUES MUST STOP!!

AS MY HUSBAND WAS DRIVING FOR WORK FOR THE CENSUS, THE ENGINE LIGHT AND THE MESSAGE NOTIFICATION ENVELOPE BOTH APPEARED ON THE DASH SCREEN THEY FLASHED ON ONCE FLASHED OFF AND FLAMES BLEW OUT FROM BOTH FRONT WHEELS WELLS. THE CAR IMMEDIATELY WENT UP IN FLAMES AND MY HUSBAND WAS LUCKY TO GET OUT OF THERE ALIVE.*DT*DT*DT CONSUMER STATED VEHICLE HAS NOT BEEN REPAIRED.*JB*JB*DT*DT*JB THE CONSUMER PROVIDED PHOTOS. *TR*DT*TR*JB

FIRST IT WAS ALL THE LIGHTS ON MY DASHBOARD WOULD STAY ON. MY USB AND CHARGING PORTS WOULD GO OUT. EVERY ONCE IN WHILE MY DIGITAL SPEEDOMETER WOULD RANDOMLY START DOUBLING MY SPEED. I TOOK IT IN TO THE DEALERSHIP. THEY APPARENTLY REPLACED THE PART NEEDED. THAT SEEMED TO FIX THAT PROBLEM AT LEAST FOR NOW. BUT NOW THE SPEEDOMETER HERE AND THERE WILL ACT UP AGAIN. WHEN IT DOES , IT'S ALMOST AS IF THE ENGINE IS WORKING AGAINST ME TO GO. IT FEELS LIKE IT TRIES TO STOP ME WHEN I AM PRESSING THE GAS TO GO. IT DOES NOT DO THIS ALL THE TIME. BUT IT IS MORE FREQUENT THAN USUAL. WE JUST PURCHASED THIS VEHICLE A LITTLE LESS THAN TWO YEARS AGO. IT STARTED OFF WITH MINOR THINGS , BUT NOW SEEMS TO BE TURNING FOR THE WORSE. I AM CONCERNED OF IT GO OUT ALL TOGETHER COMPLETELY.DEALERSHIP WE WENT TO MADE IT SEEM LIKE IT WAS NOTHING. BUT BEING A DAILY DRIVING I KNOW OTHERWISE.

OTHER DRIVER RAN RED LIGHT CAUSING ME TO HIT THEM AT AN INTERSECTION. I WAS TRAVELING 40MPH. MY AIR BAGS DID NOT DEPLOY. FRONT OF MY VEHICLE WAS TOTALED.*DT*DT*JB*JB

AIR BAG LIGHT COMES ON AND STAYS ON FOR A FEW DAYS. AFTER A FEW DAYS THE LIGHT DOESN'T COME ON AND IT THEN IT COME BACK ON. WHEN IT DOES LIGHT UP IT DINGS. THE A/C AUTOMATICALLY TURNS ON AFTER I TURN IT OFF AND THE TOUCHSCREEN STARTS TO FLICKER WHEN THAT HAPPENS. THIS HAS BEEN OCCURRING SINCE 2/18/2020

AFTER RECLINING THE SEAT, THE PASSENGER'S SIDE HEADREST DEPLOYED. AT THE TIME THE VEHICLE WAS STATIONARY IN A PARKING LOT. NOT SURE WHY THAT HAPPENED. DON'T KNOW WHAT TO DO ABOUT THIS, TAKE IT TO THE DEALER OR WHAT. IS THERE A RECALL ON THE HEADRESTS?

MY HORN RANDOMLY BLOWS WHILE PARKED. VEHICLE IS IN PARK AND THE DOORS ARE SHUT AND LOCKED. NO ONE AROUND THE VEHICLE. IT HAS HAPPENED 4 TIMES TODAY. ONCE I GET OUT TO THE VEHICLE TO INVESTIGATE THE PROBLEM THE HORN STOPS BLOWING ON ITS OWN. WHEN IT HAPPENS NUMEROUS TIMES OR CONTINUOUSLY IT RUNS THE BATTERY DOWN.

FOLLOW-UP TO #11289608 ON 12/17/2019; THE DEALER PERFORMED A SERVICE BULLETIN #18-078-17 & PCM UPDATE, #181906SZ AS RECOMMENDED BY STAR TECHNICIAN. STATES VEHICLE FUNCTIONING AS DESIGNED. TWO DIFFERENT DEALERSHIPS HAVE BEEN UNABLE TO DUPLICATE ISSUES. VEHICLE RAN GREAT 12/19 UNTIL MAY18, 2020. ON 2-HR TRIP, VEHICLE STALLED 4 TIMES-NO WARNING. IN DRIVE-THRU LINE WAITING, ENGINE CUT OFF - CAR WOULDN'T START. TOWED TO LOCAL DEALERSHIP, ROCKY TOP CDJR IN KODAK, TN - DIAGNOSTICS CODE PO171 FOR SENSOR - NOT COVERED, MY DIME FOR $273. DROVE HOME - NO ISSUES. ON 5/21/2020, CAR STARTED RIGHT UP AFTER FILLING UP, THEN DIED - NOT VACUUM ISSUE. TOW TRUCK DRIVER PUT CAR IN NEUTRAL MANUALLY TO TOW TO DEALERSHIP. SERVICE ADVISOR TOLD OF ISSUES. ON 5/25/2020, SERVICE ADVISOR CALLED-TECHNICIAN FOUND THE FUEL PUMP LOSING PRESSURE. FUEL PUMP MODULE AND FUEL PRESSURE MODULE REPLACED UNDER GOODWILL. RAN PERFECTLY, NO ISSUE. ON 6/11/2020, STARTED UP THEN DIED. TRANSMISSION TEMPERATURE GAUGE HOT, BUT NO ACTUAL TEMPERATURE SHOWN. A REMINDER THAT PLAGUED INTERMITTENTLY IN 2019 AND POSTED IN FIRST COMPLAINT TO NHTSB AND FCA. CAR TOWED ONCE AGAIN TO ROCKY TOP CDJR IN KODAK, TN - TECHNICIAN SAYS FUEL PUMP NO LONGER WORKING. TWO WEEKS OLD AND NOW NOT WORKING. PART IS BACK ORDERED TILL END OF MONTH?! NOW, HAVE RENTAL ON MY DIME. TODAY, 6/16/2020, SPOKE TO FIFTH (5TH) REPORTED FCA CASE MANAGER ON CONTINUING PROBLEMS. NO LONGER TRUST VEHICLE AND DEEPLY CONCERNED FOR MY SAFETY BECAUSE VEHICLE HAS YET TO BE F

THE CONTACT OWNS A 2017 DODGE JOURNEY GT. STATED 500 MILES OUT OF 36,000 MILE WARRANTY THE AIRBAG LIGHT CAME ON. WHEN CHECKED BY A MECHANIC IT HAD THE FOLLOWING ERROR CODE, B1C29, LEFT SIDE SEAT THORAX SQUIB 1 CIRCUIT OPEN. CHRYSLER IS REFUSING TO REPAIR AS A SAFETY ISSUE. THE LIGHT FIRST APPEARED INTERMITTENTLY UPON IGNITION BUT NOW REMAINS ON WHENEVER THE CAR IS STARTED AND RUNNING. A WIRE UNDER THE DRIVERS SEAT HAD BECOME DISCONNECTED *DT*TP

MY SON WAS DRIVING HOME AND THE CAR STARTED JERKING THEN SUDDENLY STOPPED. NO PRIOR INDICATION THAT THERE WAS A PROBLEM. HAD CAR TOWED TO MECHANIC & WAS TOLD TRANSMISSION IS HOT. $2100 TO REPAIR.

TO WHOM IT MAY CONCERN, I LEFT MY HOME AND WAS HEADING TO WORK WHEN SOMEONE RAN A STOP SIGN. I HAD TO SLAM ON MY BRAKES TO AVOID BEING T-BONED. THE BRAKES WORKED AT FIRST, THEN THE PEDDLE PULSED AND WENT TO THE FLOOR BOARD. I PULLED OVER AND LOOKED FOR BRAKE FLUID LEAKING UNDER THE VEHICLE. AFTER NOT SEEING ANY, I TRIED PUMPING THE BRAKES AND THE PEDDLE KIND OF STARTED WORKING AGAIN, BUT IF YOU KEEP PRESSURE ON THE PEDDLE, IT WILL GO TO THE FLOOR BOARD. WHEN YOU DRIVE IT, THE BRAKES BARLEY RESPOND FOR THE FIRST 1.5" TO 2" OF MOVEMENT, THEN MOST OF THE BRAKING IS IN THE NEXT 1" TO 1.5" OF MOVEMENT. AS YOU SIT AT A STOP APPLYING PRESSURE. THE PEDDLE WILL GO THE FLOOR BOARD. YOU CAN PUMP IT UP TO FIRM, WITH THE VEHICLE IN THE OFF POSITION, BUT AFTER YOU START IT, THE PEDDLE BECOMES SOFT AND AS STATED BEFORE, GOES TO THE FLOOR BOARD. 2 DIFFERENT DEALERSHIPS HAVE SAID THIS IS NORMAL, THE BRAKES DID NOT DO THIS BEFORE HAVING TO SLAM ON THEM. IT DOES NOT FEEL SAFE TO DRIVE. AFTER DOING SOME RESEARCH, IT SEEMS THAT THE 2018 DODGE JOURNEY IS ALREADY BEING RECALLED FOR A SIMILAR PROBLEM. THANK YOU FOR TIME.

THE AIRBAG LIGHT CONTINUES TO COME ON WHILE DRIVING OR ONCE THE CAR IS STARTED. IT WILL STAY ON FOR A FEW DAYS AND THEN GO OFF. WHEN IT COMES ON WHILE THE CAR IS DRIVING IT WILL DING AND STAY ON FOR DAYS. THE AIR CONDITIONER/ HEATER JUMPS ON AND OFF WHILE DRIVING. IT WILL BE OFF AND AUTOMATICALLY JUMP ON. I WILL TURN IT OFF AND THEN IT WILL JUMP ON AGAIN. THESE ISSUES WERE "FIXED" BY A DODGE DEALERSHIP IN MAY AND ARE STILL REOCCURRING.

THE FRONT WINSHIELD WIPERS ONLY WORK ON HIGH SPEED. WHEN YOU SHUT OFF THE WIPERS THEY STOP WHEREVER THEY WANT TO. THIS IS VERY DANGEROUS FOR VISIBILITY PURPOSES. HIGH SPEED WIPERS ARE NOT ALWAYS NEEDED.

MY 2017 JOURNEY WAS MANUFACTURED IN AUGUST OF 2016 DODGE HAS A RECALL FOR JOURNEYS FOR CRANKSHAFT POSITION SENSORS FOR JOURNEYS THAT WERE MADE FROM MAY OF 2016 TO JULY 2016 MY CAR HAS BEEN STALLING OUT SINCE 40,000 MILES AND THE PROBLEM IS GETTING WORSE UPON RESEARCH THIS MAY BE THE CRANKSHAFT POSITION SENSOR AND THERE HAVE BEEN MULTIPLE COMPLANTS ONLINE STATING OTHERS CARS HAVE HAD ISSUES WITH THIS SENSOR BUT DODGE ONLY DID A LIMITED RECALL ON THESE VEHICLES. MY CAR JERKS 3-4 TIMES WHEN IN REVERSE THEN STALLS OUT OR IT JERKS 3-4 TIMES AND STALLS AT STOP LIGHTS OR SIGNS. OTHER ONLINE COMPLAINTS IVE SEEN STATE THAT PEOPLE HAVE HAD ISSUES WITH IT ALSO STOPPING MID DRIVING AT HIGH SPEEDS.

MY 2017 DODGE JOURNEY KEEPS GOING THROUGH BATTERIES. 1ST ONE AT APRIL 2018. 2ND ONE JAN 2020. DEALERSHIP JUST KEEPS PUT BATTERIES IN . NOT FIXING PROBLEM. ON DODGE FORUM OTHER PEOPLE ARE HAVING SAME PROBLEMS.

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY CROSSROAD. THE CONTACT STATED THAT WHILE APPROACHING AN INTERSECTION STOP SIGN AND MAKING A LEFT TURN THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD SHIFTED THE VEHICLE TO PARK, TURNED THE VEHICLE OFF AND BACK ON AND THE VEHICLE PERFORMED AS INTENDED. THE VEHICLE WAS TAKEN TO THE DEALER WOODY FOLSOM CHRYSLER DODGE JEEP RAM 1859 GOLDEN ISLES W, BAXLEY, GA 31513, (888) 283-8230 WHERE IT WAS DIAGNOSED THAT THE TCM AND PCM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AS A POSSIBLE SOLUTION TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

WE WERE DRIVING MY CAR LAST NIGHT AND ALL OF A SUDDEN THERE WAS A BIG POP SOUND AND MY HUSBAND GOT HIT IN THE BACK OF THE HEAD WITH THE HEADREST. I GUESS WHAT HAD HAPPENED WAS THE HEADREST DEPLOYED OUT OF THE BLUE FOR NO REASON.

VEHICLE RANDOMLY STARTED JERKING AND LOSING POWER AS I DROVE HOME ON THE HIGHWAY. GOT IT CHECKED AND SAID IT WAS CAM SHAFT POSITION SENSOR BANK 1. GOT BOTH SENSORS CHANGED AND DID A RELEARN. AFTER 24 HOURS IT DID IT AGAIN. DONT KNOW IF IT IS WIRING OR COMPUTER PROBLEM...STILL GIVING SAME CODE WHEN CHECKED.

AFTER 65,500 MILES, MY TWO YEAR OLD DODGE JOURNEY HAS A CATASTROPHIC FAILURE. THE HYDRAULIC PUMP BLEW AND CAUSED COMPLETE DAMAGE TO THE TRANSMISSION COSTING ME $3500 TO GET THE COMPLETE TRANSMISSION REBUILT. IT'S RIDICULOUS THIS IS HAPPENING TO A 2 YEAR OLD CAR WITH ONLY 65K MILES ON IT

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE TRANSMISSION TEMPERATURE GAUGE INDICATED THAT IT WAS TOO HOT TO START. THE CONTACT STATED THAT IT COULD TAKE TEN TO THIRTY MINUTES FOR THE VEHICLE TO COOL DOWN. THE CONTACT STATED THAT THE FAILURE OCCURRED FIVE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO SMOKY MOUNTAIN CHRYSLER DODGE JEEP RAM (556 HIGHLANDS RD, FRANKLIN, NC 28734, (828) 369-5003), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. ON ANOTHER OCCASION, THE VEHICLE STALLED AND WAS TAKEN TO THE SAME DEALER; HOWEVER, A FAILURE CODE COULD NOT BE LOCATED. THE DEALER PERFORMED A FLASH TO THE SYSTEM, BUT THE VEHICLE WAS NOT REPAIRED. THE STALLING FAILURE OCCURRED ONCE. THE CONTACT STATED THAT THE VEHICLE WAS THEN TAKEN TO HAYES CHRYSLER DODGE JEEP RAM OF GAINSVILLE (3115 FRONTAGE RD, GAINESVILLE, FL 30504 (770) 766-4758) WHERE IT WAS AWITING DIAGNOSES AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS APPROXIMATELY 47,800. *LN CONSUMER STATED AGAIN ON 6/11/20 CAR STARTED THEN DIED AND TOWED TO DEALER. MECHANIC STATED FUEL PUMP IS NO LONGER FUNCTIONING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

THERE HAVE BEEN SEVERAL OCCASIONS WHERE MY HEADLIGHTS AND TAIL LIGHTS HAVE WENT OUT WHILE I WAS DRIVING AND I GOT PULLED OVER THE OTHER NIGHT FOR NO HEADLIGHTS OR TAIL LIGHTS FOR IT BEING A HAZARD. I WORK NIGHT SHIFTS AND I NEED MY HEADLIGHTS AND TAIL LIGHTS UNLESS I AM IN A DIMLY LIGHT AREA AND I DONT KNOW OF THEY ARE ON OR NOT AND I DONT GET NO WARNING OF WHEN THEY ARE OFF. THAT IS WHY IM FILING THIS COMPLAINT.

TL* THE CONTACT OWNED A 2017 DODGE JOURNEY. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL NOISE WAS HEARD AND SMOKE APPEARED FROM THE FRONT END OF THE VEHICLE. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND THE OCCUPANTS EXITED THE VEHICLE. AFTERWARDS, THE VEHICLE BURST INTO FLAMES AND BURNED TO THE GROUND. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

I JUST BECAME AWARE THAT A RECALL WAS MADE FOR MY VEHICLE, A 2017 DODGE JOURNEY. LAST YEAR I HAD AN ACCIDENT IN NORRISTOWN, PA AFTER MY CAR FAILED TO STOP OR SLOW DOWN WHILE ATTEMPTING TO TURN LEFT WITH CRUISE CONTROL ACTIVATED ON A CITY STREET. MY VEHICLE WENT UP A HILL, OVER A COUPLE OF FENCES, BEFORE STOPPING AGAINST A TREE. A FEW INCHES FURTHER RIGHT AND MY 17 YEAR OLD DAUGHTER MIGHT HAVE BEEN BADLY HURT OR KILLED. MY CAR HAD BODY DAMAGE, THE BUMPER TORN OFF, THE PASSENGER DOORS DAMAGED, THE RADIATOR AND AC DAMAGED (AC STILL DOESN'T WORK), AND I NEEDED TO HAVE THE CONDENSER REPLACED. I KNEW THE CAR HAD MALFUNCTIONED, BUT NEVER RECEIVED ANY CALLS OR LETTERS ABOUT ANY RECALLS DESPITE BUYING THE CAR BRAND NEW.

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHEN ATTEMPTING TO START THE VEHICLE, THE VEHICLE WOULD NOT CRANK; HOWEVER, THE ELECTRICAL COMPONENTS WERE OPERABLE. THE CONTACT MENTIONED THAT THE VEHICLE WOULD NOT START UNLESS IT WAS JUMPSTARTED. THE VEHICLE WAS TAKEN TO ATLANTA WEST CHRYSLER DODGE JEEP RAM (1251 THORNTON RD, LITHIA SPRINGS, GA 30122, (770) 942-1102), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE CONTINUED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE CONTACT WAS INFORMED THAT THE BATTERY FAILED TWO OUT OF THE THREE TIMES IT WAS TESTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 21,000.

MY WIFE WENT TO START THE JOURNEY, CAR WON'T START BRAKES WON'T PRESS DOWN ALL I HEAR IS CLICKING SOUND LIKE THE CAR WANTS TO START BUT WON'T, LOOK FOR HELP ONLINE WHAT I GET IS THAT IT'S A SECURITY ISSUE THAT HAS THE CAR LOCKED TRIED TO OVER RIDE BY DISCONNECTING THE POSITIVE CABLE TO RESET BUT NOTHING, I UNDERSTAND THAT THIS IS A COMMON PROBLEM WITH DODGE VEHICLES

WE HAVE REPLACED ALL THE TIRES ON THE VEHICLE AND IT IS ONLY THREE YEARS OLD WITH 45K MILES ON IT. AND WE ARE GETTING READY TO REPLACE ANOTHER TIRE THAT IS NOT EVEN A YEAR OLD YET.

GAS TANK IS LEAKING. NO DAMAGE HAS BEEN DONE TO VEHICLE NO OFF ROAD ONLY DRIVEN ON HIGHWAYS. THE CAR DEVELOPED A GAS SMELL NO VISUAL LEAK UNTIL 2 DAYS LATER I PUT $40 IN GAS AND I GET HOME AND WHEN I COME BACK OUT THERE A BIG STAIN IN THE DRIVEWAY STRONG GAS SMELL I LOOK UNDER THE VEHICLE I SEE THE GAS TANK HAS VISUAL WET MARKS. AND I CAN LITERALLY WATCH GAS JUST ROLL DOWN THE TANK AND DRIP FROM WHERE THE FILLER HOSE MEETS THE GAS TANK, I WIPE THE TANK WITH A RAG WHERE THE FILLER HOSE MEETS THE BODY OF THE TANK I SEE IT JUST CONTINUE TO POUR GAS OUT. THERE IS NO BREAKS IN ANY HOSES NO VISUAL CRACK I NOTICE, MAY BE A SEAL I CANT TELL.

THERE BAG LIGHT HAS COME ON AT ABOUT 35,000 MILES AND HAS NOT WENT OFF. THE A/C AND HEAT KEEPS COMING ON WHENEVER IT WANTS NO MATTER HOW MANY TIMES I TURN IT OFF I HAVE WENT UP TO DODGE MULTIPLE TIMES AND NOTHING HAS HAPPENED AS I AM OVER THE 30,000 MILES AND TO BE CHARGED 200 JUST TO SEE WHAT THE PROBLEM IS AND THEN CHARGE ME EVEN TO FIX IT IS RIDICULOUS. THE AIRBAG LIGHT CAME ON WHILE I WAS DRIVING AND I PULLED OVER AND TURNED THE CAR AND TURNED IT BACK ON AND IT WAS STILL ON

VEHICLE RANDOMLY STARTED FLASHING MESSAGES ON SCREEN, WIND SHIELD WIPERS TURNED ON, ALL LIGHTS ON DASH WERE GOING ON AND OFF, ENGINE FAILED AND BREAKS QUIT WORKING COMPLETELY, TURN SIGNALS AND HORN ALSO STARTED GOING OFF. ALL INDICATIONS THAT COMPUTER LOST CONNECTION WITH VEHICLE TEMPORARILY. THERE HAS ALSO BEEN ANOTHER ISSUE SINCE THE VEHICLE WAS PURCHASED NEW IN 2016 WHERE DURING SHARP TURNS THE FRONT TIRES MAKES A VERY LOUD GRINDING NOISE. WE WERE TOLD BY THE DEALER THEY COULDN'T FIND WHAT WAS WRONG AND TO WAIT FOR RECALL. WHERE IS THE RECALL? VEHICLE WAS STATIONARY AND IN MOTION WITH THE COMPUTER ISSUE. VEHICLE WAS IN MOTION WITH STEERING ISSUE.

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THE PUSH BUTTON START FEATURE HESITATED UPON PUSHING THE BUTTON. WHILE DRIVING 30 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND RESUME DRIVING; HOWEVER, THE FAILURE CONTINUED. DURING THE MOST RECENT FAILURE, THE CONTACT STATED THAT SMOKE APPEARED FROM THE ENGINE. THE CONTACT AND THE PASSENGERS EXITED THE VEHICLE AS IT SHUT OFF ON ITS OWN. THE VEHICLE WAS FIRST TOWED TO THE CONTACT'S HOME AND THEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE STARTER, WHICH WAS REPLACED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BERGERON AUTO CHRYSLER DODGE JEEP RAM (LOCATED AT 3525 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, (504) 888-2131), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

I CAN BE DRIVING OR PARKED AND THE A/C KEEPS COMING ON EVERY TIME I SHUT IT OFF IT COMES BACK ON. I HAVE ONLY HAD THIS VEHICLE SINCE FEB. 14, 2018 AND IF THIS IS GOING WRONG NOW I AM GUESSING THE WIRING IN MY DASH IS NOT GOOD. WE R TALKING ABOUT TRADING IN AND SUGGESTING TO OUR FRIENDS NOT TO BUY. I TOOK A VIDEO. MY EMAIL IS [XXX]. IT HAS HAPPENED FOR 5 DAYS IN A ROW. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

I WAS DRIVING ON BRIARCLIFF RD AND MY CAR CUT OFF WHILE IT WAS ON (RUN) IT WAS IN MOTION. EVERYTHING LOCKED. THE BRAKES, GAS THE STEERING WHEEL. I SAT THERE I ALMOST WAS HIT. I KEPT TRYING TO PRESS THE GAS AND BRAKES BUT IT WOULDN'T PUSH DOWN. I COULD NOT BELIEVE IT I WAS SCARED AND PANICKED. I THEN CUT THE CAR OFF AND IT CUT ON I IMMEDIATELY STARTED DRIVING TOWARD HOME.

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY BETWEEN 62-74 MPH, THE VEHICLE SHOOK AND A LOUD NOISE WAS HEARD UNDERNEATH THE VEHICLE. ALSO, WHILE DRIVING, THE VEHICLE'S REAR END TENDED TO SWAY TOWARDS THE RIGHT. THE CONTACT STATED THAT THE VEHICLE'S DRIVER'S SEAT FAILED TO LOCK IN THE DESIRED POSITION. THE CONTACT TOOK THE VEHICLE TO DIRECT CHRYSLER DODGE (LOCATED AT 495 W LEE HWY, WYTHEVILLE, VA 24382, 276-521-2620) WHERE A FRONT AND REAR WHEEL ALIGNMENT WAS PERFORMED. THE DEALER ALSO REPLACED THE DRIVER'S SEAT AND LATCH, STRUTS, AND SWAY BAR. THE CONTACT STATED THAT THE NOISE FROM UNDERNEATH THE VEHICLE REMAINED, THE SHAKING PERSISTED, AND THE SEAT STILL FAILED TO LOCK IN PLACE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING 70-75 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE SLOWED DOWN TO 35 MPH. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO WHAT WAS LISTED IN NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 3,600.

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE STEERING SEIZED WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO EARNHARDT CHRYSLER DODGE JEEP RAM (LOCATED AT 1521 E DRIVERS WAY, GILBERT, AZ 85297, (480) 926-4000) WHERE IT WAS DIAGNOSED THAT THE MAP SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

THIS IS A FOLLOW-UP TO 11244334 AND 11243797. FOR BACKGROUND, THE 2017 JOURNEY BEGAN STALLING INTERMITTENTLY AND NOT THROWING A CODE (STARTING AT ABOUT 23,500 MILES). THE STALLING OCCURRED DURING ALL DRIVING CONDITIONS AND SPEEDS. THE DEALERSHIP COULD NOT REPRODUCE THE EVENT AND TOLD ME TO DRIVE UNTIL IT THROWS A CODE. AFTER 6,000 MILES AND HUNDREDS OF STALLS THE VEHICLE FINALLY THREW A CODE, (29,500 MILES, P0335 CRANKSHAFT POSITION SENSOR). THE SENSOR REPLACED, CONNECTOR DID NOT FIT SENSOR WELL SO IT WAS REPLACED (SUBJECT OF COMPLAINT 11244334). THOUGHT IT WAS FIXED, AND THREE DAYS LATER, IT STALLED AGAIN ON THE HIGHWAY. ONLY THIS TIME THE TRACTION LIGHT CAME ON AND BRAKES DID NOT WORK INTERMITTENTLY. BACK AT THE DEALERSHIP, THE TECHNICIAN IN HIS FRUSTRATION AND OPENED THE WIRING HARNESS. WHAT HE FOUND ABOUT 8 INCHES FROM THE CONNECTOR WAS "CRANK SHAFT POSITION WIRES CUT AND TWISTED TOGETHER..." THE SERVICE ADVISOR ASKED WHO ELSE WAS IN THERE. I BOUGHT THE VEHICLE NEW AT THE DEALERSHIP AND THEY HAVE DONE ALL WORK AND MAINTENANCE MEANING THIS ISSUE WAS IN PRODUCTION.

THIS IS A CONTINUATION OF 11243797. FOR BACKGROUND, THE 2017 DOGE JOURNEY HAS BEEN STALLING INTERMITTENTLY STARTING AT 23,000 MILES MOST OF THE TIME NOT THROWING A CODE. THE DEALERSHIP COULDN'T RECREATE THE PROBLEM AND WITHOUT A CODE COULD NOT FIX WITHOUT A CODE. WE ENDURED 7,000 MILES AND 100'S OF STALLS (STOP AND GO TRAFFIC, HIGHWAY, LEFT TURNS IN FRONT OF ON-COMING TRAFFIC) BEFORE A CODE WAS THROWN INDICATING CRANKSHAFT POSITION SENSOR. UPON INSPECTION THE DEALER TECHNICIAN NOTED THAT THE CONNECTOR TO THE SENSOR DID NOT FIT THE SENSOR.

ENGINE LIGHT APPEARED ON THE DASH AND I IMMEDIATELY NOTICED THAT THE CAR WAS HESITATING AND FELT AS IT WAS LOSING POWER WHILE ACCELERATING. I THEN TOOK IT INTO AN AUTO REPAIR SHOP AND WAS INFORMED THAT MY CATALYTIC CONVERTER NEEDED TO BE REPLACED AND WAS OVER $800 IN REPAIRS. WHILE RESEARCHING ONLINE, I CAME ACROSS A RECALL FOR THE SAME EXACT ISSUE ON THE 2011-2016 SERIES OF THE DODGE JOURNEYS. I FEEL AS IF THE 2017 SERIES SHOULD BE INCLUDED AS WELL.

THE 2017 DODGE JOURNEY STALLS INTERMITTENTLY AT ALL SPEEDS AND DRIVING CONDITIONS. STOP AND GO IN TRAFFIC, ACCELERATING ON THE HIGHWAY, COASTING UP A HILL, STARTING FROM A STOP IN AN INTERSECTION. USUALLY NO CODES ARE THROWN. RECENTLY THE P0335 CODE WAS THROWN, CRANKSHAFT SPEED SENSOR WAS REPLACED. DID NOT FIX THE PROBLEM. THE 2016 JOURNEY'S WERE RECALLED FOR THE SAME ISSUE. ARE THE 2017'S NOT WORTHY OF A RECALL OR DOES SOMEONE HAVE TO DIE FIRST?

MY TRACTION LIGHT AND ABS LIGHT IS ON AND THE CRUISE CONTROL WILL NOT WORK. ALSO THE AIRBAG LIGHT IS ON. THE MECHANIC CHECKED THE CODES BUT NOTHING IS SHOWING UP.

2017 DODGE JOURNEY SXT IS STALLING OUT AT VARIOUS SPEEDS CAUSING EXTREME SAFETY HAZARD TO THOSE ON BOARD AND OTHER MOTORISTS. THIS IS AN ONGOING ISSUE THAT HAS BEEN ADDRESSED AT LEAST 6 - 7 TIMES NOW ONLY TO CONTINUE. DODGE KNOWS SOMETHING BUT HAS REFUSED TO COME FORWARD WITH A RECALL.