2017 Dodge Journey complaints

The transmission went out. You would hit gas, hear engine but wouldn’t go anywhere.

My engine light came on my vehicle and the dealership says it’s a catalytic converter problem and I need a new one. That part apparently is recalled on other vehicles but not on mine for the year 2017. But other vehicles are having issues with that part as well and the dealership says the manufacturer should pay for it since it’s recalled but the manufacturer told me no due to not being in a certain year. I have kids and need my car.

Throttle system gave out in 2018. Had the system replaced. Throttle light is still coming on and will lose pressure. And the rear back windshield wiper will not go all the way down. And heating/cooling system is not working properly in the front part of the SUV. Or in the back

As I was driving in March 2023 every light on the dashboard came on in the car. The car started shaking, the engine was very loud, the car speed slowed down than stopped, as I pressed the gas the car would not accelerate. After the car was parked overnight it started than I drove it to a Dodge dealership for repair, after being at the dealership for 7 days nothing was found by the technician to be wrong, the problem never happened while it was at the dealership, so I took the car. While driving the car for 7 months after the issue when I would drive up hills, I would have to completely press down on the gas to make it up the smallest hills. I didn't have any other issues until November 3, 2023, I was driving down the street and the same thing happened again. All the dashboard lights came on the car started shaking and the car speed slowed down eventually stopping.

The contact owns a 2017 Dodge Journey. The contact stated that after entering the vehicle, she observed that the driver's side seat headrest had detached from the seat, potentially compromising safety in the event of a collision. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 74,000.

My ac or radio will turn on when ever it wants. I can turn my stuff off up to 18 times in a day. I have no control over my units front or back. I have spoken to neighbors co workers and strangers who have the same car. Every last person I have talked to is having the same issue with this car. I have taken my car while it was under warranty to have the issue taken care of. They will not do anything since they don't witnes it happening. This should definitely be a recal.

The contact owns a 2017 Dodge Journey. The contact stated that while the seat belt was in use, the seat belt and air bag warning lights were illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the seat belt sensors needed to be replaced; however, the vehicle could only be serviced by the dealer. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 135,000.

Transmission oil pump is faulty. It was recalled on the previous years

Alternator/Battery issue Alternator replaced 3 times Not charging causing battery today Electrical issue cannot be diagnosed Vehicle shut off while going 65 on highway. Loss of power steering/braking function. Car accelerated by itself. This has happened three times and been replaced three times.

Drivers side seatbelt unbuckles while driving without being touched, I’ve had my car for 5 years, and have been having this issue for a year now

In June 2023, the air bag light came on intermittently. In July 2023, the air bag light came on and stayed on (no longer intermittent.

Was hit by another vehicle in front driver wheel which knocked me off the roadway. During the collision I kept hitting the brakes and the car wouldn't stop. I had no control over the steering as well. My car then hit a fence. My airbags never deployed with extensive damage to the front end of my car. Because of the airbags not deploying I hit my head on the steering wheel causing injury as well as my knees hit the dashboard.

Air bags did not deploy when I hit someone at 35+mph. My passenger and my safety was put at risk because the air bags did not deploy causing us to be thrown forward forcefully causing pain in our back and neck. Car is being towed to a shop and I let them know my concerns for the air bag being faulty

The lights on the interior are coming on by them self, I believe the problem lies in the rear wire harnesses. My car only has 31000 miles

UNKNOWN

The vehicle wouldn’t start, just kept idolizing. After trying for 10 minutes then getting a new key battery, the vehicle started then engine light was on. A code for crankshaft was on. But then check engine light went off by time I was home. Car broke down in middle of road. Wheel and breaks locked up which was very unsafe with my kids in car and I was unable to move it till tow truck came. Vehicle started working once it was at the auto repair shop. So we had him change the fuel pump because nothing else would show was wrong with the vehicle. Then 5 days later it broke down again. It is now back at the auto repair with no code showing.

Abs system has moisture in there was a recall on. Couse the abs system to fail and is not working. I was driving in snow condition when it went fail the first time and almost lost control when applying the brakes. The problem has been reproduced and the car is at an independent repair shop. The abs trackion control light and check engine light where turned on.

The middle row bench seat, middle seat seatbelt doesn’t function the way it should. It doesn’t lock when you fully extend it or be able to hold a person during an accident. This seat has hooks for a child restraint but can’t see how it will hold a child seat if the seat belt won’t lock in place during an accident. Took my vehicle to a dodge dealer in Michigan City, IN who informed me this is not a defect, it’s the way the vehicle was designed. I have serious concerns about this because that is the seat someone can go through the windshield.

I was driving and I smelled smoke, saw smoke coming from my center console. I turned and looked the backside of my center console was on fire.

The contact owns a 2017 Dodge Journey. The contact stated that while driving at an undisclosed speed, the driveshaft detached from the rear axle. The vehicle was towed to the dealer; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.

Vehicle transmission went out/ stopped working.

The ETC warning light came on, then the car slowed down then stalled out and would not crank back up. Upon running a diagnostic, the following error codes displayed; P0420, P0340, P0197, P0117, P1D83, P2181(several codes showing up more than once showing permanent, pending). This also happened before but was taken to the dealership to be repaired but the problem is back again but worse. Me and my family were on the highway at the time of this happening and when this happened previously, I begged Carvana to take this car back as it not safe and it has happened again.

Passenger side headrest deployed by itself. Unable to put headrest back.

The contact owns a 2017 Dodge Journey. The contact stated while driving 65 MPH, the oil warning light illuminated, and the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to her residence the next day. The vehicle was then towed to a collision shop where the mechanic retrieved several fault codes. The vehicle was not repaired. The contact towed the vehicle to an independent mechanic and was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed back to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The contact also stated that the front passenger’s side headrest had deployed independently. The manufacturer had not been informed of the failure. The failure mileage was approximately 122,000.

The contact's sister-in-law owns a 2017 Dodge Journey. The contact stated she smelled an abnormal gasoline odor inside the cabin of the vehicle. The contact opened the hood and became aware of gasoline bubbling up from the fuel line. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the fuel line needed to be replaced. The vehicle had not been repaired. The mechanic researched and related the failure to NHTSA Campaign Number: 16V814000 (Fuel System, Gasoline). The manufacturer had not been informed of the failure. The failure mileage was 61,300.

While driving at any speed the vehicle will start jerking and RPM's will rev way up and heat Guage will fluctuate like the car is going to over heat but immediately drops back down to normal, when I let off the gas the vehicle starts to slow down very quickly like if I was pushing the break pedal.

The headlights have condensation inside them. I had them replaced in December of 2019 as were under warranty at the time. Two and a half years later, I noticed I’m having the same issue as before. There is condensation inside the headlights. The dealer told me I needed to contact their corporate office to see what can be done. I called Dodge Corporate office and was told they weren’t going to cover the replacement cost because the warranty expired. This is a safety issue and it appears Dodge won’t stand behind their product.

Catalytic converter. Emissions. 2011-2016 Dodge Journey Were recalled.

My headrest (AHR) Deployed while I was at a stop light. I was not rear-ended. For that to happen. I checked online, to recalls have been made in regards to it. I took it to a dodge service center, they took pictures. On the first day. Then today I had to bring it back in, so they could inspect it. They also took more photos and let me know that it had failed and a pin was broken. A small black sharp piece was on my seat. Which I believe is what failed. I'm truly lucky I was not in motion when it happened. Something like this could cause someone to wreck or seriously injure someone. I did go to the er after it happen and they said a tbi(traumatic brain injury) and a sprain of my neck.

I took my car in for an engine knocking noise and was told that my motor needs to be replace. I was told that they have recalled all the other motors that were made during this time period but mine is not part of the recall. They have attempted it is a known issue with the cylinder that were put in the 2.4 L motors but will not help me in fixing the issue because they don't have my motor on recall. My is the E5 and the motors that they have recalled are the E4 and E6 motors that were put into the Jeeps and the Chrysler but they have not recalled the Dodges motors. Consumer have found out that these motors in fact have two recalls on them. The recall number is W80 and W84. They have found that the cylinder O-rings are bad, and this is confirmed with the with the notice that was sent with NHTSA ID # 10138863 with the manufacture communication number 9003357. Dodge is still refusing to fix the issue and replace the motor.

I have been getting airbag alert on dashboard since car was purchased in 2017…would go away and come back on here and there. The headrest in passenger side deployed while driving!!! Ridiculous!

The passenger head rest deployed without being in an accident. Hitting me in the back of the head while riding down the road.

The headrest safety system deployed while parked overnight. It is only supposed to activate during a crash.

The contact owns a 2017 Dodge Journey. The contact stated while driving approximately 45 MPH, she heard a clicking sound coming from the engine compartment. The contact stated that the vehicle lost motive power and stalled. The contact stated that there was smoke coming from underneath the passenger’s side hood. The contact stated that she did not notice any warning lights being illuminated. The power steering and brakes were still functioning as needed which allowed her to pull the vehicle safely to the side shoulder. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.

The contact owned a 2017 Dodge Journey. The contact stated that while driving, the gear shifter moved without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The approximate failure mileage was 20,000. The VIN was not available.

The contact owns a 2017 Dodge Journey. The contact stated that while driving at an undisclosed speed, the electrical system warning message was displayed and the vehicle inadvertently decelerated. The failure nearly caused a collision. The contact depressed the accelerator pedal five times for seven seconds to reset the vehicle; however, the failure recurred. The vehicle was taken to an independent mechanic who performed an oil change but could not duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.

Windshield has begin to crack unexpectedly.

Light has been illuminating every few days, it will ding when it comes on then stay lit for several days. Not sure if the wiring under my passenger seat is loose or whats going on.

The contact owns a 2017 Dodge Journey. The contact stated that the air bag warning light illuminated with an audible tone while driving. The contact stated that the failure occurred approximately three times throughout the day while driving the vehicle. The contact stated that the vehicle had never been involved in a crash. The vehicle was not repaired. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was approximately 75,000.

The battery and alternator were replaced and ever since have had issues with the electrical issues. Check engine light randomly comes on, voltage lightning bolt will appear and car will not turn over, battery light has come on while driving. I have been stuck at the store and car has no power. Lights will go off and it will appear to be functioning fine.

Both front seat headrests have "deployed" or popped open on their own for no reason.

The drivers side headrest popped open while I was sitting in the parking lot and adjusting my seat before I drove off. The metal pin is missing and the plastic part that was holding it is broken. No accident, just opened on its own. That would have been bad if it hit me while I was driving down the street.

I was driving and all of a sudden the passenger headrest popped open hitting my son in the head.

It shows a recall 18V-332 U49 ON 5/17/18 I purchased this car 1/17/20 it does not appear this work was completed I am still having this problem (ECM) CAN SOMEONE PLEASE HELP

My airbag warning light keeps going off and there is no issue with the airbaga nor has the vehicle been in an accident.

Buckle; harness:clip broken

The contact owned a 2017 Dodge Journey. The contact stated while driving 20 mph, when she rear-ended another vehicle. The air bags did not deploy. The contact stated she hit the steering wheel due to the impact and had chest pains later that night and the following day sought medical attention at an emergency room. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to towing lot. A dealer was not contacted. The vehicle was not diagnosed. The manufacturer had not been informed of the failure. The failure mileage was approximately 78,000.

On Monday, August 16, 2021, I was driving towards a busy intersection when my steering wheel was all of a sudden unable to turn in either direction. I stopped the vehicle before merging on the busy intersection, which my next destination was I-80. My safety was very much at risk due to this as if it would have failed on I-80, myself or my children could have been severely injured as well as other drivers. I had the vehicle towed to a local dealership (Greenway Motors) and they inspected the vehicle and initially found that the power steering pump was broken and there was metal debris that would need to be flushed but that when they start the repair, more than likely the debris would also be in the steering gears. They said the vehicle was no longer under a warranty for this issue. Based on their inspection, the cost they stated for the repair I could not afford so I contacted an auto repair shop locally (Ewerts). I had the vehicle towed to that location on Tuesday, August 17, 2021. Ewerts informed me that when replacing the power steering pump and flushing the lines, they did find metal debris also in the steering gears. The vehicle is currently still in repair at Ewerts. The estimated repair cost is now roughly $1,600.00 There were no warning lights or messages on the vehicle prior to this incident.

ABS LIGHT AND CRUISE CONTROL STAY ON AND IT NOT WORKING. DOING MY RESEARCH THERE IS A CRUISE CONTROL RECALL FOR 2014 AND 2018, BUT OUR CAR WAS NEVER RECALL.

EGINE