2013 Dodge Journey complaints

THE AIRBAG IN THE DRIVERS SIDE HEADREST JUST DEPLOYED FOR NO REASON. THE VEHICLE WAS STATIONARY WHEN THIS HAPPENED.

DRIVER SEAT HEADREST DEPLOYED OUT OF NOWHERE WHILE PARKED AT MY HOUSE AND WON'T CLOSE BACK.

WHILE PARKED AND SITTING IN MY VEHICLE I HEARD A NOISE THAT SOUNDED LIKE SOMEONE WAS ADJUSTING A SEAT. WHEN I LOOKED INTO THE NOISE I NOTICED MY DRIVERS SIDE HEADREST HAD SEPARATED APART AND I WAS UNABLE TO REATTACH IT. *TR

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THEIR VEHICLE WAS REPAIRED UNDER TWO RECALLS REGARDING THE ABS SYSTEM. THE CONTACT STATED THAT AFTER HAVING THE REPAIRS COMPLETED THAT WHILE DRIVING APPROXIMATELY 5 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT STATED THAT WHEN THEY PRESSED THE BRAKE PEDAL, THE BRAKE PEDAL FAILED TO MOVE CAUSING THE VEHICLE TO FAIL TO STOP. THE CONTACT STATED THAT THE VEHICLE THEN TURNED TO THE RIGHT AND CRASHED INTO THE CURB ON THE SIDE OF THE ROAD CAUSING THE VEHICLE TO COME TO A STOP.NO AIR BAGS DEPLOYED. THE FRONT-END OF THE VEHICLE WAS DAMAGED. THE CONTACT HAD NO INJURIES. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THEY HAD THEIR SPOUSE COME TO SLOWLY DRIVE THE VEHICLE HOME AT APPROXIMATELY 5 MPH, THEN HAD THEY HAD THE VEHICLE TOWED TO THE DEALER (ADDRESS: 1880 HIGHWAY 290 WBRENHAM, TX 77833-5216; PHONE: 979-291-2785) WHO STATED THAT THE SPEED CONTROL SENSOR FAILED AND NEEDED TO BE REPLACED AS WELL AS OTHER REPAIRS, WHICH, WERE UNKNOWN. THE VEHICLE'S ABS SYSTEM WAS STILL FAILING. THE CONTACT SPOKE WITH THE MANUFACTURER WHO REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

VEHICLE WAS IN MOTION WHEN IT ALL OF A SUDDEN JUMPED AND THE AUDIO WENT OFF AS WELL AS THE LIGHTS TO THE DASH MY CAR SHUT OFF AND WOULDN'T TURN BACK ON. BELIEVED TO BE THE ALTERNATOR. THE CAR NEVER HAD ANY OTHER SIGNS PRIOR TO THIS. I ONLY WAS IN MOTION FOR ABOUT 2 MILES. *TR

MY DRIVER SIDE HEADREST DEPLOYED WHILE DRIVING. I WAS DRIVING AND HEARD A NOISE AND WHEN I GOT TO THE STOP LIGHT I NOTICED IT HAD DEPLOYED AS WAS FULLY OPEN. CLEARLY THIS IS A DEFECT IN MANUFACTURING. LOOK AT THE DODGE JOURNEY FORUMS AND YOU'LL SEE MANY OTHERS HAVE THIS ISSUE. THAT IS WHY I DID A SEARCH ON RECALLS AND CAME ACROSS THIS SITE AND SO MANY OTHERS HAVE THE SAME ISSUE, SO DODGE WE ARE WAITING ON YOU. PS THAT IS PROPERLY WHY MY CHECK ENGINE LIGHT CAME ON.. *TR

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE ACTIVE HEADREST DEPLOYED, HITTING THE CONTACT IN THE BACK OF THE HEAD. THE CONTACT STATED THEY WERE UNABLE TO REATTACH THE HEADREST. THE CONTACT CONTACTED GARY MATTHEWS MOTORS (1100 ASHLAND CITY RD, CLARKSVILLE, TN 37040, (931) 552-7100) AND SCHEDULED AN APPOINTMENT WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,455.

DRIVER SIDE HEAD REST VIOLENTLY BURST APART DURING NORMAL OPERATION GOING DOWN THE HIGHWAY. NO IMPACT TO CAR ONE WAY OR THE OTHER TO CAUSE DAMAGE. THE IMPACT HIT THE BACK OF MY WIFE'S HEAD CAUSING DISORIENTATION AND THE FRIGHTEN AWARENESS SHE HAD BEEN STRUCK. AT THE TIME, SHE WAS NOT AWARE OF WHAT HIT HER UNTIL SHE NOTICED THE HEAD REST HAD COME APART. THE HEAD REST IS NOW SHOWING THE COMPONENTS OF THE MECHANISM AND DRIVING IS NOW DIFFICULT. THERE IS NOTICEABLE PLASTIC COMPONENTS THAT APPEAR TO BE SHATTERED OR DAMAGED INSIDE THE HEADREST. *TR

I WAS DRIVING AND OUT OF NO WHERE MY DRIVERS SIDE HEADREST POPPED, I DIDN'T HIT THE BRAKES HARD NOR WAS I IN ANY ACCIDENTS. IT PUSHED MY HEAD FORWARD HARD, I THOUGHT SOMEONE HAD HIT ME OR THE CAR SEAT GOT UNLATCHED AND HIT THE SEAT. I WAS DRIVING DOWN A TWO LANE ROAD NO VEHICLES AROUND ME. *TR

DRIVER SIDE ACTIVE HEADREST DEPLOYED WHILE DRIVING AT ABOUT 35 MPH ON A SMOOTH ROAD, NO ACCIDENT. FOUND THAT THE PLASTIC RETAINERS WERE BROKEN. PASSENGER SIDE HEADREST ALSO HAD DAMAGED RETAINERS. *TR

MY DRIVER SIDE ACTIVE HEADREST DEPLOYED WHILE PARKED. IT WAS FINE THE DAY BEFORE, CAME OUT THIS MORNING AND IT HAD ACTIVATED. AFTER INSPECTION, SEVERAL PLASTIC RETAINING CLIPS THAT HOLD A METAL PIN INSIDE THE HEADREST WERE BROKEN. THIS COULD HAVE HAPPENED WHILE DRIVING AND I'M NOT SURE OF THE CONSEQUENCES IF THAT HAD HAPPENED. CLEARLY THIS IS A DEFECT IN MANUFACTURING. LOOK AT THE DODGE JOURNEY FORUMS AND YOU'LL SEE MANY OTHERS HAVE THIS ISSUE.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF AN INCORRECT PURGE FLOW AND LOSS VEHICLE SPEED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. *LN*JB

DRIVERS SIDE HEADREST DEPLOYED FOR NO REASON.VEHICLE WAS PARKED IN DRIVEWAY.

DRIVING ALONG AND CHECK ENGINE ,NO SKID, AND ELEC FLASH AND ENGINES HUTS OFF. TRYING TO RESTART , IT CRANKS STARTS FOR 30SECONDS AND THEN SHUTS DOWN.

THE FRONT DRIVER SIDE HEADREST DEPLOYED WITHOUT ACCIDENT. THE CLIPS HOLDING THE LOCKING PIN IN PLACE BROKE UNEXPECTEDLY WHILE I WAS DRIVING AND THE HEADREST POPPED WITH A LOT OF FORCE HITTING ME IN THE BACK OF THE HEAD. IT SEEMS TO BE A COMMON PROBLEM FROM WHAT I SEE ON DODGE FORUMS.

THE HEADREST POPPED OUT AND SLAMMED INTO THE BACK OF MY HEAD.

THERE ARE 2 DIFFERENT PROBLEMS I HAVE BEEN DEALING WITH SINCE DAY ONE OF OWNING MY DODGE JOURNEY. THE FIRST BEING ELECTRICAL, MY CLOCK RUNS FAST BECAUSE OF THE POWER FLOW TO IT. I HAVE 2 POWER OUTLETS IN MY CAR THAT DO NOT WORK PROPERLY AND 1 OF THEM THE DEALERSHIP IN FLORIDA MESSED UP TO FIX ONE OF THE ELECTRICAL PROBLEMS. THE SECOND ISSUE IS WHEN I ACCELERATE MY TRANSMISSION CLICKS, I WAS PRETTY MUCH TOLD I WAS CRAZY BY THE DEALERSHIP THAT THEY COULDN'T DUPLICATE THE NOISE AND NOW THAT I DO NOT HAVE A WARRANTY THEY ARE REPORTING IT TO ME AND WANT ME TO PAY. THE LAST AND FINAL ISSUE IS MY BRAKES I HAVE HAD MY BRAKE BOOSTER REPLACED AND MY BREAK MASTER CYLINDER AND I STILL KEEP LOSING MY BRAKES. IF I HAVE TO SLAM ON MY BRAKES OR PUT ANY REAL PRESSURE MY BRAKES GO SOFT AND TO THE FLOOR. BOTH OF THESE PARTS WERE REPLACED BY THE DEALERSHIP AND THEY WERE JUST GUESSING ON WHAT WAS WRONG AND THEY DIDN'T CORRECT THE PROBLEM.

TRANSMISSION ISSUES IN 2016 , 2017 , AND 2020 . THE VEHICLE WOULDN'T MOVE AND WOULDN'T SHIFT TO DRIVE IN THE MIDDLE THE STREET . THE FIRST TIME IT HAPPEN ON THE HIGHWAY COMING FROM ALABAMA

ABOUT OCTOBER 2019, WHILE PULLING INTO A GAS STATION, MY 2013 DODGE JOURNEY JUST SHUT OFF. NO WARNINGS, NO LIGHTS WENT OFF TO INDICATE WHAT HAPPENED. I PUT IT IN PARK, PUSHED THE IGNITION BUTTON SO THAT THE CAR WAS ACTUALLY OFF, AND THEN RE-STARTED IT. IT STARTED WITH NO ISSUES, AND WAS FINE. THEN IN NOVEMBER OF 2019 MY CHECK ENGINE LIGHT CAME ON, I TOOK IT TO A LOCAL AUTO PARTS STORE AND HAD THEM RUN A DIAGNOSTIC ON IT, WHICH CAME BACK THAT THE CRANK SHAFT POSITION SENSOR NEED SOME ATTENTION. HOWEVER, THE NEXT DAY WHEN I STARTED MY CAR, THE CHECK ENGINE LIGHT WASN'T ON, AND IT STAYED OFF. THAT IS UNTIL TODAY, 2.20.2020. WHILE DRIVING DOWN A HIGHWAY, THE CHECK ENGINE LIGHT CAME ON AGAIN. I TOOK IT TO THE AUTO STORE, HAD THEM RUN A TEST, WHICH CAME BACK AS THE CRANK SHAFT POSITION SENSOR AGAIN. MY CAR HASN'T STOPPED ON ME YET, AND I HOPE IT DOESN'T, AND I AM LOOKING TO GET THIS REPAIRED. HOWEVER, EVERY ONE I HAVE SEEN HAVING THE SAME ISSUE, STATES IT HAPPENS REPEATEDLY. I REALLY HOPE TO HAVE A RECALL ON THIS, AS IT APPEARS TO BE AN ISSUE WITH THE VEHICLE ITSELF AND NOT SOMETHING THE CONSUMERS SHOULD HAVE TO KEEP PAYING FOR! WE SHOULDN'T HAVE TO DRIVE IN FEAR EVERY TIME WE GET BEHIND THE WHEEL, ESPECIALLY WHEN WE HAVE CHILDREN RIDING IN OUR VEHICLES! PLEASE FIX THIS!

WHEN TURNING TO THE LEFT THE POWER STEERING GOES OUT AND SOMETIMES COMES RIGHT BACK . IN WHICH ALL OF A SUDDEN THE CAR SNAPES TO THE LEFT VIOLENTLY. THIS HAPPEN ON THE HIGHWAY, AS WELL AS CITY STREETS.

MY CAR KEEPS MISFIRING AND I REPLACED MY SPARK PLUGS AND COIL PACKS SEVERAL TIMES.

SAFETY FEATURES OF THE FRONT HEAD REST DEPLOYED WITHOUT CAUSE, WHILE DRIVING UNDER NORMAL CONDITIONS.

2013 DODGE JOURNEY. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO SAFETY RECALL. *LD THE CONSUMER STATED THE ABS MODULE FAILED AND WAS REPLACED AT THE OWNER'S EXPENSE. THE MANUFACTURER DENIED REIMBURSEMENT DUE TO THE REPAIR HAVING BEEN OVER 2 YEARS AND WAS OUT OF WARRANTY. *JS

MY DODGE JOURNEY'S ENGINE SHUT OFF TWICE WHILE I WAS DRIVING WITH NO WARNING. NO LOSS OF LIGHTS OR RADIO, BUT THE ENGINE JUST SHUTS OFF AND CAR CANNOT BE RESTARTED. THE FIRST TIME I WAS DRIVING ON A HIGHWAY, AND RIGHT AFTER ACCELERATING FROM A STOP AT A RED LIGHT THE CAR DIED. HAD TO HAVE IT TOWED, AND HAD AN AUTO PART STORE DO SOME BASIC TESTS AND WAS TOLD IT WAS JUST A BAD BATTERY, HOWEVER WHEN IT HAPPENED AGAIN THE DAY AFTER REPLACING THE BATTERY. THIS TIME I WAS ON A CITY STREET HAVING JUST EXITED OFF OF THE INTERSTATE. I WAS IN TRAFFIC AND AGAIN THE CAR JUST LOST POWER DUE TO THE ENGINE SHUTTING DOWN. AGAIN IT WOULD NOT START AND COULD NOT BE JUMP STARTED SO HAD IT TOWED TO THE DEALER. DEALER WAS ABLE TO GET A CODE P061C, AND FOLLOWED INSTRUCTIONS TO UPDATE THE PCM. FROM WHAT I UNDERSTAND, A SOFTWARE UPDATE WAS APPLIED TO THE POWER CONTROL MODULE. I AM VERY CONCERNED WITH THE FACT THAT MY CAR CAN JUST SHUT DOWN THE ENGINE WITH NO WARNING AT ALL. VERY DANGEROUS.

MY HEADREST ON MY DRIVER SEAT JUST BUSTED OUT WHILE I WAS DRIVING ON I10 AND HIT ME IN THE BACK OF MY HEAD. IT HIT ME SO HARD I SWERVED LEFT TO RIGHT LIKE 3 4 TIMES, I LITERALLY HAD TO PULL OVER AND GET OUT TO SEE WAT THAT WAS, I THOUGHT SOMETHING CAME THRU THE BACK OF MY WINDOW, IT KNOCKED ME DIZZY FOR A FEW MINUTES, I HAD TO SIT AND WAIT, I THOUGHT I WAS GOING TO GO OUT, I HAD TO CLOSE MY EYES AND DEBILITATE, THE MOST SCARIEST THING EVER, MY NECK AND BACK HURT.*DT*JB

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY LIMITED. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THERE AN ABNORMAL TICKING SOUND COMING FROM THE ENGINE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE JIM RIEHL'S FRIENDLY CHRYSLER JEEP 32899 VAN DYKE AVE, WARREN, MI 48093 (586) 979-8700 HOWEVER, NO DIAGNOSTIC TESTS WERE PREFORMED. THE FAILURE RECURRED. THE CONTACT SCHEDULED AN APPOINTMENT FOR DIAGNOSTIC TEST WHICH WAS STILL PENDING. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 10139771 AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.

WAS IN AN ACCIDENT. WENT OFF THE SIDE OF THE ROAD, THOUGH A YARD AND OVER AN EMBANKMENT RESTING AGAINST A TREE. FRONT END DAMAGE, AND DAMAGE TO BOTH SIDES OF THE VEHICLE. NO AIRBAGS DEPLOYED. VEHICLE WAS TRAVELING AT APPROXIMATELY 58-60 MPH AT THE TIME OF THE CRASH. THIS WAS ON A STATE RURAL ROUTE.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE ABS AND STABILITRAK WARNING INDICATORS ILLUMINATED. WHILE DRIVING VARIOUS SPEEDS, BOTH WARNING INDICATORS TURNED OFF AND THE BRAKE PEDAL AND STEERING WHEEL STIFFENED. THE BRAKE PEDAL AND STEERING WHEEL REMAINED STIFF UNTIL THE WARNING INDICATORS ILLUMINATED AGAIN. THE CONTACT TOOK THE VEHICLE TO BROWN DODGE CHRYSLER JEEP RAM (170 I-35, DEVINE, TX 78016, (830) 665-6401) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE DEALER STATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000.

MY RADIO KEEPS CHANGING STATIONS AS I AM DRIVING. SOMETIMES IT HAPPENS WHEN I HIT A BUMP, SOMETIMES IT JUST DOES IT RANDOMLY ON ITS OWN. IT HAPPENS WHEN DRIVING OR STATIONARY. VERY FRUSTRATING!

MY ABS / TRACTION CONTROL LIGHT IS ON. AND MY WINDOWS REFUSE TO ROLL DOWN AND MY LIGHTS ON THE INSIDE OF MY CAR FLICKER WHEN DRIVING.

THIS VEHICLE WAS INVOLVED IN A ONE VEHICLE CRASH. THE VEHICLE STRUCK A UTILITY POLE AT 28MPH. THE IMPACT WAS IN THE CENTER FRONT. THE CAR HAS BEEN DOWNLOADED USING BOSCH DATA RETRIEVAL SOFTWARE. I AM A CRASH RECONSTRUCTION TROOPER WITH THE OHIO STATE HIGHWAY PATROL. ALL DATA IN THE DOWNLOAD WOULD NORMALLY INDICATE THAT THE AIRBAGS AND SEAT BELTS WOULD HAVE ACTIVATED. THE CONCERN IS AS TO WHY NONE OF THE SAFETY RESTRAINT SYSTEM SEEMS TO HAVE WORKED. PLEASE CONTACT ME FOR ADDITIONAL INFORMATION.*DT *TR *DT*JB

I HAVE HAD PROBLEM WITH DODGE JOURNEY NOT STARTING. I'VE SPENT MONEY ON EMERGENCY ROAD SERVICE JUMP STARTS, ALONG WITH NEW BATTERY, BUT PROBLEM PERSISTS AND THE SERVICE GARAGE CAN'T GET IT TO CONSISTENTLY START AS ALL CARS SHOULD! WINTER HAS COME EARLY AND I FEAR BEING STRANDED IN FREEZING TEMPERATURES. ALSO BIG INCONVENIENCE. I'VE DRIVEN FOR OVER 40 YEARS AND FEEL I BOT AND PAID FOR A RELIABLE CAR, BUT HAVE NOT GOTTEN WHAT I PAID FOR. DODGE HAS MY MONEY AND I HAVE THEIR JUNK. I HOPE MY LITTLE GRANDCHILDREN ARE NOT WITH ME WHEN THE CAR WON'T START! SO FAR THE PROBLEM HAS OCCURRED WHEN I LEAVING HOME. I CAN'T SEEM TO GET ANSWERS FROM THE SERVICE GARAGE WITHOUT POURING MORE MONEY INTO IT AND STILL NO RESOLUTION!

MY 2013 DODGE JOURNEY HAS A RANDOM NO START. IT WILL JUST CLICK. THE BATTERY, ALTERNATOR, AND STARTER ARE ALL GOOD. I USUALLY HAVE TO JUMP IT TO GET IT TO START. SOMETIMES THAT DOESN'T EVEN WORK. IT WILL MAKE THE LIGHTS START TO GO HAYWIRE. THEY WILL FLICKER OR FLASH ON AND OFF. IT WILL SAY NO KEY DETECTED WHEN I'M LITERALLY SITTING WITH MY KEY FOB IN HAND. IT IS A PUSH BUTTON START. I HAVE GOT THE BATTERIES REPLACED IN THE KEY FOB AS WELL. THIS WILL HAPPEN AT RANDOM. IT'S HAPPENED IN MY DRIVEWAY WITH A SLIGHT INCLINE SO WE PARKED IT ON THE CURB WHERE IT WAS FLAT TO SEE OF MAYBE THE INCLINE OF THE DRIVEWAY HAD ANYTHING TO DO WITH IT, BUT IT'S DONE IT ON FLAT SURFACES AS WELL. I HAVE TRIED TO LOOK UP REASONS WHY AND HAVE SEEN THIS AS AN ISSUE WITH A LOT OF OTHER JOURNEY OWNERS. THIS STARTED BACK IN THE SPRING AND HAPPENS SEVERAL TIMES IN A WEEK THEN IT WILL STOP FOR ALMOST A MONTH AND THE CYCLE WILL START ALL OVER AGAIN.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE RETURN HOSE ON THE POWER STEERING UNIT FAILED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO R. M. STOUDT, INC. (800 23RD ST SW, JAMESTOWN, ND 58401, (800) 279-2886) TO HAVE THREE OTHER RECALLS SERVICED; HOWEVER, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000(STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 180,000.

MY HEADREST DEPLOYED SUDDENLY AND BROKE APART INTO TWO PIECES WHILE I WAS DRIVING APPROXIMATELY 45 MPH ON A FLAT, LEVEL HIGHWAY. BEING SO CLOSE TO MY EARS, THE NOISE WAS VERY LOUD. MY HEAD WAS THRUST FORWARD IN A DOWNWARD FASHION. I INITIALLY THOUGHT I WAS REAR-ENDED, BUT REALIZED THERE WERE NO OTHER CARS AROUND ME. IT WAS VERY FRIGHTENING TO HAVE THIS HAPPEN WHILE DRIVING. I HAVE APPROXIMATELY 56,000 MILES ON MY CAR. I AM THE ONLY DRIVER OF THE VEHICLE AND DO NOT TRANSPORT CHILDREN. THERE WAS NO ABUSE/NEGLECT ON MY PART THAT COULD HAVE CAUSED OR CONTRIBUTED TO THIS SITUATION. MY NECK IS A LITTLE SORE, BUT I SUFFERED NO SERIOUS INJURY. I DO NOT FEEL IT IS SAFE TO HAVE MY SISTER IN MY CAR BECAUSE SHE HAS HAD A PREVIOUS NECK SURGERY. IF IT HAD HAPPENED TO HER, I DO NOT BELIEVE SHE WOULD HAVE BEEN AS LUCKY. THIS IS AN EXTREMELY DANGEROUS DEFECT.

THE FRONT PASSENGER HEADREST SNAPPED APART WITHOUT ANY CONTACT. THE SUV WAS PARKED WHEN IT HAPPENED.

ACTIVE-RESTRAINT HEAD REST ISSUE. THERE BEEN NO IMPACTS TO THE VEHICLE BUT HEAD REST HAS BEEN DEPLOYED.

HEADREST ON PASSENGER SIDE POPPED OUT WHEN MY DAUGHTER WAS GETTING OUT OF THE CAR. I TRIED TO PUSH IT BACK IN BUT THE PLASTIC THAT CLAMPS AROUND THE METAL BAR WAS SNAPPED OFF.

THE ENGINE HAS STARTED TO CUT OFF WHEN I DECELERATE, SUCH AS TO MAKE A TURN OR COME TO A STOP. THIS IS DANGEROUS IN MID-TRAFFIC, ESPECIALLY WHEN MY FAMILY IS IN THE CAR. IT HAS HAPPENED A FEW TIMES AND IS BECOMING MORE FREQUENT, AS IN THE LAST TIME THIS HAPPENED WAS YESTERDAY. I SEE THAT THERE ARE MANY OTHER COMPLAINTS FROM CUSTOMERS EXPERIENCING THIS WITH THEIR DODGE JOURNEYS AND WONDERING WHY THERE ISN'T A RECALL FOR THIS INCREDIBLY DANGEROUS OCCURRENCE.

I WAS CHARGED OVER $1100 FOR AN ALTERNATOR AND BATTERY AND LABOR. THEN WHEN I WAS GIVEN MY BILLING PAPERWORK THE MILAGE WAS WRITTEN IN AS 155000 MILES. MY ACTUAL MILEAGE WAS OVER 167000 MILES THEREBY VOIDING ALL WARRANTIES AS YOU CAN SEE IN THE PHOTO. I HAD TO RETURN TO THE DEALERSHIP AND FORCE THEM TO FIX THE PAPERWORK. JUST A FEW MONTHS AGO I TOOK MY CHALLENGER IN TO HAVE THE TRANSMISSION SERVICED. THEY OVERFILLED THE TRANSMISSION FLUID. AGAIN I HAD TO RETURN TO HAVE THE ISSUE RESOLVED. I HAVE BEEN GOING TO THE LAKE CITY DEALERSHIP FOR 6 YEARS AND NEVER HAD A PROBLEM WHEN IT WAS SUNBELT . NOW IT IS ROUNDTREE MOORE AND I HAVE HAD NOTHING BUT ISSUES SINCE THE CHANGE.

VEHICLE WAS PARKED IN A PARKING LOT. WHEN WE RETURNED TO THE VEHICLE, THE HEAD REST WAS DEPLOYED. THE VEHICLE WAS NOT MOVING, NO ACCIDENT AT THE TIME THAT THE HEAD REST WAS FOUND DEPLOYED.

PASSENGER HEADREST JUST SNAPPED APART WHILE PARKED IN OUR DRIVEWAY. NO ACCIDENT AND NOT IN MOTION.

TRANSMISSION UNEXPECTEDLY DOWNSHIFTS AT ANY SPEEDS CAUSING THE ENGINE TO RED LINE AND THE SPEED GOVERNOR CUTS OFF THE FUEL CAUSING THE VEHICLE TO STALL. THE ONLY WAY TO RESOLVE THE PROBLEM IS TO RESTART THE ENGINE. HAVE ALMOST BEEN REAR ENDED ON MORE THAN ONE OCCASION.

WHILE DRIVING THE VEHICLE THERE IS A LACK OF POWER STEERING ASSIST. WHEN TURNING RIGHT THERE IS NO POWER STEERING ASSIST AT ALL, WHEN TURNING LEFT THERE IS SOME ASSIST. MY WIFE DRIVES THIS VEHICLE & TAKES OUR KIDS TO & FROM SCHOOL DAILY. I HAVE SWITCHED CARS WITH HER FOR THE TIME BEING.

THE HEADREST DEPLOYED AND PLASTIC SAFETY CLIPS APPEAR TO BE BROKEN. DEPLOYED FOR NO REASON.

MY JOURNEY KEEPS STALLING ON ME ESPECIALLY WHEN STOPPED (RED LIGHTS,STOP SIGNS, IN TRAFFIC ETC.) AT ONE POINT IT EVEN STALLED OUT ON ME WHILE DRIVING AND I COULDN'T MOVE THE STEERING WHEEL, BRAKES, NOTHING! IT COMPLETELY LOCKED UP. I WAS LUCKY THAT THAT TIME I WAS IN MY NEIGHBORHOOD OTHERWISE I WOULD HAVE GOTTEN IN A CAR ACCIDENT. AT FIRST THE FUEL CAP LIGHT KEPT COMING ON, DODGE DEALER TOLD US TO JUST HAVE THE CAP REPLACED (WE DID) BUT THE LIGHT KEEPS COMING ON AND OFF STILL AND NOT RESOLVING ANY PROBLEMS. THEN A RED LIGHTENING BOLT CAME ON A COUPLE TIMES AND THAT'S WHEN MY CAR WOULD SHUT OFF AT A STOP AND TRY RESTARTING ON ITS OWN. NOW AT THE MOMENT NO LIGHTS ARE ON AND IT'S STILL STALLING. AND EVERY TIME IS STALLS IT'S ALWAYS IN DRIVE AND WILL COMPLETELY TURN OFF. IT HAS STALLED IN PARKED A FEW TIMES ALSO BUT MAJORITY OF THE TIME IS WHEN STOPPED IN DRIVE. THIS IS VERY VERY DANGEROUS. I HAVE 3 KIDS WHO ARE ALWAYS WITH ME. I CAN'T IMAGINE IF SOMETHING HAPPENED BECAUSE OF THIS. I'VE DONE MY RESEARCH AND NOTICED THERE ARE MANY MANY PEOPLE HAVING THE SAME EXACT ISSUE. DODGE NEEDS TO RECALL THE VEHICLE QUICKLY BEFORE THEY RUN INTO A LAWSUIT.

FOR TWO YEARS BATTERY HAS BEEN UNABLE TO HOLD CHARGE, EVEN WHEN REPLACED NEW, ENGINE RIDING ROUGH TO COMPLETE STOP IN ROAD, NO FLASHERS ETC. ALTERNATOR REPLACED COMPLETE ELECTRIC HARNESS BURNT, ALL FIXED STILL WILL NOT HOLD BATTERY CHARGE. NO CAR FOR TWO MONTHS. CAR STALLED IN ROAD.

THE DRIVER'S SIDE FRONT SEAT HEADREST EXPLODED FOR NO REASON. THERE HAS BEEN NO ACCIDENT OR DAMAGE OF ANY KIND OF THE VEHICLE TO CAUSE THIS ISSUE. THE HEADREST CAN NOT BE FIXED OR EASILY REPLACED. ALSO, WITHIN THE LAST YEAR THE DRIVERS SIDE SEAT BELT MECHANISM HAS MALFUNCTIONED CAUSING THE SEAT BELT TO NOT BE ABLE TO MOVE UP AND DOWN AS INTENDED AND NOT ALWAYS RETRACTING.

SOMETHING HAS GONE VERY WRONG IN MY TRANSMISSION. POSSIBLY TORK CONVERTER OR A PUMP CAUSING 2 ERROR CODES AND A HUGE WINDING NOISE UPON STARTING THE VEHICLE. THE ERROR CODES ARE P083B FOR THE TFPS AND P0944 HYDRAULIC PRESSURE UNIT. MY CAR IS 2013 AND WAS PURCHASED ON APRIL 7TH WITH 44,011 MILES ON IT. I HAVE SINCE PUT 14000 MILES ON IT WITH THE NEEDED AND PROPER OIL CHANGES EVERY 5000 MILES. I WAS DRIVING AND STARTED HEARING A HIGH PITCHED WINDING NOISE. I STARTED TO HEAD TO SOMEPLACE I WOULD BE ABLE TO PARK AND STOPPED AT A RED LIGHT. ONCE IT TURNED GREEN I PROCEEDED TO PRESS ON THR GAS AND THE CAR DIDNT MOVE RATHER SLID BACKWARD ALMOST HITTING THE CAR BEHIND ME. I HAD MY 3 YEAR OLD IN THE CAR PROPERLY RESTRAINED IN THE CORRECT CAR SEAT BUT IT WAS SCARY. I THEN HAD IT TOWED TO A TRANSMISSION SHOP AND GOT A DIAGNOSIS OF NEEDING TO REBUILD MY TRANSMISSION. SO A 2013 DODGE JOURNEY NEEDS THE TRANSMISSION REBUILT AT 58K MILES.

CRANK SENSOR, CUT OUT TWICE WITHIN 2 YEARS TIME AND HAD TO GET REPLACED! EACH TIME, VEHICLE WAS IN MOTION! VERY DANGEROUS! HAD TO TOW VEHICLE EACH TIME. MY CHILD WAS IN THE VEHICLE WITH ME THE FIRST TIME. I EXPECT FULL REIMBURSEMENT FOR EACH INCIDENT. *JS