2013 Dodge Journey complaints

WE HAVE TAKEN OUR VEHICLE INTO THE LOCAL DODGE DEALERSHIP AT LEAST 5 TIMES SINCE AUGUST 2016 FOR THE SAME SAFETY CONCERNS OF JERKING AND STALLING WHILE DRIVING ON CITY STREETS. THE MOST RECENT EPISODE OCCURRED TODAY. WE HAVE HAD MULTIPLE NEAR MISS ACCIDENTS DUE TO THE STALLING. THE DEALERSHIP HAS CHARGED US ALMOST $2000 OVER THESE LAST 3 YEARS. THESE CHARGES HAVE INCLUDED REPLACEMENT OF TIRES, BATTERIES AND SENSORS WITHOUT RESOLUTION OF PROBLEM. PLEASE HELP US RESOLVE THIS ISSUE FOR THE SAFETY OF THE PASSENGERS WHO ARE TRAVELLING IN OUR VEHICLE AND THOSE WHO ARE DRIVING AROUND US. THANK YOU.

STATIONARY AT THE TIME MECHANIC CAME, CAR HAD NOT BEEN RUNNING RIGHT, HESITATING WHILE DRIVING, AND STALLED IN DRIVEWAY. BATTERY NOT CHARGING OR HOLDING A CHARGE/ NO START, NO NOTHING SENT TO LOCAL MECHANIC - I HAVE NOT HAD A RUNNING CAR FOR FIVE WEEKS. ALTERNATOR SHOT, AND CHARGING SYSTEM, REQUIRES COMPLETE RE WIRE AS OF 8-13 / 3 BURNT WIRES, MECHANIC CALLED AUTO ELECTRIC SPECIALIST, INDICATED COMPLETE CHARGING SYSTEM BURNT UP.

VEHICLE NEVER SHIFTS RIGHT. DOORS SOMETIMES WON'T UNLOCK LEAVING ME STUCK INSIDE. STRANDED ON SIDE OF ROAD AFTER BATTERY SAVER LIGHT CAME ON AND ABS LIGHT CAUSING MY CAR RPMS TO FLY UP TO 4 REPEATEDLY AND I COULD BARELY GET OFF THE MAIN ROAD SAFELY BEFOELRE THE CAR STOPPED RUNNING. WHEN I GO TO TURN IT BACK ON SAYS MY CAR IS NOT IN PARK WHICH IT IS. I REALLY HOPE I'M NOT DEALING WITH WHAT OTHER PEOPLE HAVE DEALT WITH WITH THIS VEHICLE. MY CAR IS ABOUT TO HIT 70K MILES. I GET EVERY SERVICE DONE TO IT. ALSO GOT THE BRAKES DONE NEW AND THEY STILL SQUEAK.

I'VE HAD BOTH DRIVERS AND PASSENGERS ACTIVE HEADREST BRAKE WITH OUT WARNING. THE PASSENGER SIDE ONE BROKE WITH THE CAR RUNNING PARKED IN A DRIVEWAY AT 75K, PASSENGER WAS STRUCK. THE DRIVERS SIDE ONE BROKE OVERNIGHT WHEN NO ONE WAS AROUND AT 85K, IN A DRIVEWAY. BOTH WERE BROKE AND NEED REPLACING, THE ACTUATOR WAS STILL IN THE LOCKED POSITION (NOT DEPLOYED).

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT TOOK THE VEHICLE TO RAINBOW DODGE, CHRYSLER, JEEP (301 RIVER HIGHLAND BOULEVARD, COVINGTON, LA 70433, 985-892-9165) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC), BUT THE REPAIR DID NOT CORRECT FAILURE. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS ENGAGED AND BECAME STUCK TO THE FLOORBOARD. THE CONTACT WAS ABLE TO DEPRESS THE ACCELERATOR PEDAL AND SLOWLY COAST THE VEHICLE INTO THE GARAGE. THE VEHICLE WAS TOWED TO KEITH'S CAR (2373 HIGHWAY 43 S, PICAYUNE, MS. 39466, (601) 799-1105) WHERE IT WAS DIAGNOSED THAT THE ABS HYDRAULIC UNIT, ABS RIGHT SENSOR, ABS HYDRAULIC UNIT, AND ABS SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,841.

I WAS DRIVING ALL THE SUDDEN I HEAR THIS POP SOUND MY HEADREST BUSTED OPEN THE PLASTIC BROKE INSIDE. I HAVE READ LOOKED UP THAT IT HAS HAPPEN TO A LOT OF PEOPLE

BATTERY LIGHT CAME ON DIAGNOSTIC TEST WAS PERFORMED I WAS TOLD TO CHANGE THE ALTERNATOR WHICH I DID. AN HOUR LATER THE LIGHT CAME ON AGAIN THEN I WAS TOLD TO REPLACE THE BATTERY WHICH I DID. AFTER AN HOUR DRIVE THE LIGHT CAME ON AGAIN I WAS TOLD THE BATTERY SENSOR NEEDED TO BE REPLACED. THE NEXT DAY THE CAR DIED COMPLETELY I HAD TO GET TOWED. I WAS TOLD TO GET AN ALTERNATOR FROM MOPAR WHICH I DID. NEW BATTERY ANOTHER NEW ALTERNATOR A NEW SENSOR NOW THE CHECK ENGINE LIGHT IS ON.

2013 DODGE JOURNEY APPROXIMATELY 100000 MILE. UNEVEN WEAR ON REAR TIRES (EXCESSIVE INSIDE WEAR) DUE TO CAMBER. FOR SOME REASON THE REAR WHEELS ON BOTH THE PASSENGER AND DRIVER SIDE TILT INWARD CAUSING EXCESSIVE WEAR ON THE INNER TIRE. THE VEHICLE HAD BEEN RECENTLY SERVICED WITH AN ALIGNMENT, THE REAR CAMBER IS NOT ADJUSTABLE STOCK AND REQUIRES AFTERMARKET CONTROL ARMS TO ALLOW FOR ADJUSTMENT WHICH WHERE INSTALLED. THE VEHICLE HAD BEEN DRIVEN LESS THAN 1000 MILE SINCE THE TIRE REPLACEMENT AND ALIGNMENT AND THERE IS ALREADY NOTICEABLE WEAR ON THE INSIDE OF THE REAR TIRES. DUE TO THE CAMBER ISSUE THE VEHICLE SHAKES VIOLENTLY WHEN DRIVING AT HIGHWAY SPEEDS.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE MAKING A TURN, THE POWER STEERING MALFUNCTIONED. THE CONTACT FELT THAT THE POWER STEERING WAS SEIZING AND THERE WERE NO SIGNS OF ANY LEAKS. IN ADDITION, THE FLUID LEVEL WAS FULL. DAYTONA DODGE CHRYSLER JEEP RAM & FIAT (1450 N TOMOKA FARMS RD, SUITE A, DAYTONA BEACH, FL 32124, (386) 274-0571) INFORMED THE CONTACT THAT THEY NEVER HEARD OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE MANUFACTURER ALSO STATED THAT THERE WERE NO RECALLS AND ADVISED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 93,000.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING AND ATTEMPTING TO TURN, THE POWER STEERING SEIZED AND MADE IT DIFFICULT TO STEER OR TURN THE STEERING WHEEL. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.

THE AIRBAG LIGHT ON INSTRUMENT CLUSTER CAME ON AND STAYS ON - THIS APPARENTLY DISABLES AIRBAGS SO THEY WILL NOT GO OFF IN THE EVENT OF A CRASH.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING 20 MPH AND APPROACHING A STOP SIGN, THE VEHICLE FAILED TO STOP ON COMMAND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO SLOW DOWN AND STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ABS NEEDED TO BE REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE CONTACT CALLED WALNUT CREEK CHRYSLER JEEP DODGE RAM (LOCATED AT 2404 N MAIN ST, WALNUT CREEK, CA 94596, (888) 377-2513) TO NOTIFY THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 153,000.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING 45 MPH, THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT SHE WAS UNABLE TO SET HER CRUISE CONTROL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ABS PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 121,977. THE VIN WAS INVALID.

BOUGHT THE CAR BRAND NEW AND HAVE HAD TO DO BRAKES 4 TIMES. TRAVEL WITH VEHICLE IS MOSTLY LOCAL TO AND FROM WORK AND SCHOOL SPORTING EVENTS FOR THE KIDS. HAD TO REDO THEM IN 6 MONTH PERIOD.

PASSENGER FRONT SEAT HEADREST DRIVING DOWN THE ROAD THE HEADREST SHOT OPEN STRIKING MY WIFE IN THE BACK OF THE HEAD FOR NO APPARENT REASON. I HAVE READ OTHER ISSUES OTHER PEOPLE HAVE EXPERIENCED SAME PROBLEM. THIS IS DANGEROUS AND NEEDS TO BE ADDRESSED BEFORE A ACCIDENT HAPPENS AND SOMEONE GETS KILLED. I THINK DODGE SHOULD BE RECALLING THESE VEHICLES FOR THESE ISSUES.

FRONT PASSENGER SEAT SEATBELT LATCH HAS FAILED PREMATURELY. IT NO LONGER LATCHES, PREVENTING THE FRONT SEAT PASSENGER FROM BEING PROTECTED.VEHICLE HAS ONLY 124,000 MILES ON IT.

FUEL HAND GOES TO EMPTY, LIGHTS POWER OFF,POWER LOCKS STOP WORKING, A/C CUTS OFF WHILE IN MOTION BUT CAR WILL NOT CUT OFF UNLESS DISCONNECTED FROM BATTERY HAPPENED ON A CITY STREET BUT I DROVE ON THE HIGHWAY AFTERWARDS JUST TO GET IT HOME WILL NOT CRANK FROM PUSH START BUTTON HAVE TO RECONNECT THE BATTERY AND HOLD DOWN A FUSE

1. DRIVER SIDE HEADREST POPPED (AIRBAG) WHILE PARKED. THE BRAKE LIGHT IN THE DASH WAS ILLUMINATED 2. ON THE INSTRUMENT PANEL THE "BRAKE" LIGHT ILLUMINATES INTERMITTENLY

I HAVE HAD THE CAR THREE MONTHS AND THE CAR HAS BEEN IN THE SHOP MULTIPLE TIMES HAD THE ENGINE REPLACED AND THE BATTERY AND THE CAR IS DOING IT AGAIN IT WILL NOT START AND I'M AT THE END WITH THIS LEMON OF A CAR

AIR BAG LIGHT KEEPS TURNING ON WHILE VEHICLE IS IN MOTION.

MY HEAD REST DEPLOYED WHILE I WAS STATIONARY IN THE DRIVE THROUGH LINE AT A FAST FOOD RESTAURANT (LUCKILY, IT DID NOT HIT ME IN THE BACK OF THE HEAD, BECAUSE I HAD LEANED FORWARD TO TALK TO THE RESTAURANT WORKER). AFTER RESEARCHING HOW TO FIX THIS/THE COST OF FIXING THIS, I SEE THAT THIS HAPPENS TO NEARLY EVERY DODGE JOURNEY. I FEEL THIS SHOULD BE A RECALL.

MISFIRE, LOSS OF POWER, AND STALLING WHILE IN MOTION AND WHILE IDLING . HAD VEHICLE INSPECTED. CYLINDER #2 HAS A MISFIRE AND THE CYLINDER HEAD NEEDS REPLACED. I WAS INFORMED THAT MY YEAR MAKE AND MODEL WAS INVOLVED IN AN EXTENDED WARRANTLY FROM CHRYSLER TO COVER ALL VEHICLES FITTED WITH THE 3.6 LITER MOTOR FOR THIS EXACT SAME ISSUE. HOWEVER MY PARTICULAR VIN ISN'T SHOWING THAT IT IS COVERED EVEN THOUGH I HAVE THE EXACT SAME MOTOR, YEAR MAKE AND MODEL, AND ISSUES AS THE OTHERS. THIS IS NOT FAIR THAT I AM EXPERIENCE THESE ISSUES BUT THEY REFUSE TO FIX IT BECAUSE MY VIN ISN'T ON THE LIST!!! THIS IS VERY EXPENSIVE TO FIX AND IS DANGEROUS. I WAS DRIVING ON THE HIGHWAY AND COMPLETELY LOST POWER, I WAS ALMOST HIT BY ANOTHER VEHICLE WHILE I WAS TRYING TO FIND A PLACE TO GET OFF THE ROAD. THIS HAS HAPPENED ON SEVERAL OCCASIONS. THE VEHICLE WILL STALL WHEN I AM PULLING OUT , WHICH HAS LEFT ME STALLING IN THE MIDDLE OF THE ROAD ON MORE THAN ONE OCCASION. THIS IS MY PRIMARY VEHICLE AND I HAVE NO CHOICE BUT TO CONTINUE TO DRIVE IT. THIS IS A DEFECT THAT HAS BEEN RECOGNIZED BY CHRYSLER GROUP AND YET THEY REFUSE TO FIX MY VEHICLE. THE EXTENDED WARRANTY WAS TO COVER THE PENTASTAR V6 3.6 LITER SIX-CYLINDER TO 10 YEARS OR 150,000 MILES WHICH EVER COMES FIRST.

AS I WAS DRIVING DOWN MY STREET AT ABOUT 40 MPH, THE DRIVER'S SIDE HEADREST SPONTANEOUSLY DEPLOYED, HITTING ME HARD IN THE BACK OF MY HEAD. I WAS ON A CITY STREET GOING STRAIGHT, AND HAD HIT NO BUMPS.

I PURCHASED THIS CAR IN 2012 AND SINCE THEN, I HAVE REPLACED THE BATTERY AT LEAST ONCE A YEAR AND DODGE KEEPS TELLING ME THAT THERE IS NOTHING WRONG WITH THE CAR. TO ME, THIS IS A DESIGN FLAW AS I CANNOT GET TO THE BATTERY TO CHECK WATER OR STATUS. I WAS DRIVING DOWN THE ROAD THE OTHER DAY WHEN ALL THE IDIOT LIGHTS STARTED FLASHING, SO I PULLED OVER AND TURNED OFF THE CAR. I TRIED TO RESTART IT AND THE BATTERY WAS DEAD!! E TN DODGE HAD JUST REPLACED THE BATTERY, UNDER WARRANTY, AS I HAD JUST REPLACED THE BATTERY TWO MONTHS EARLIER, AND NOW IT WAS DEAD, ONCE AGAIN, 1 YEAR LATER, ALMOST TO THE DAY. AND NOW IT'S BACK AT E TN DODGE, REPLACING THE BATTERY ONCE AGAIN. AND YET, DODGE KEEPS TELLING ME THAT THERE IS NOTHING WRONG WITH THE CAR, THAT REPLACING THE BATTERY, ONCE A YEAR, IS NORMAL IN THIS AREA. I SPOKE WITH GEORGE STEPHENS AT THE DODGE DEALER AND HE WAS THE ONE WHO SAID THAT. I HAVE CALLED CHRYSLER AND THEY KEEP TELLING ME TO "BRING IT TO THE NEAREST DEALER", CHRYSLER HAS TOLD ME THIS FOUR TIMES FOR A TOTAL OF ABOUT 5 WEEKS DOWNTIME, BOTH AT THE DEALER AND ON THE ROAD/HOME TOTAL. I TRULY CANNOT GET ANYONE AT CHRYSLER TO LISTEN TO ME AND THEY ARE NOT TAKING THIS SERIOUSLY. AT THE SAME TIME, SINCE OWNING THE CAR, MY REMOTE WILL NOT START THE CAR IF IT'S COLD. I HAVE TO PHYSICALLY GO OUTSIDE, OPEN THE CAR DOOR, SIT IN THE SEAT AND START IT AS IF I WAS GOING TO USE IT RIGHT THAN AND THERE. I HAVE THE PAPERWORK WHERE I HAVE TAKEN IT TO ROCKY WILLIAMS DODGE, IN MT. JULIET, TN T

THE BRAKE PEDAL GOES EXTREMELY SOFT AFTER THE ANTI-LOCK BRAKE SYSTEM ENGAGES OR AFTER BRAKING WHEN DRIVING OVER A BUMP/POTHOLE. IT CAN STILL BRAKE, BUT I HAVE TO PRESS THE PEDAL TO THE FLOOR, AND THE CAR SLOWS DOWN RATHER THAN STOPPING. IT WILL STAY SOFT A WHILE (15-20 MIN), BUT I FOUND THAT IF I PUMP THEM HARD A FEW TIMES (LIKE WHILE AT A RED LIGHT) IT THEN RETURNS TO NORMAL. THIS HAS HAPPENED MANY TIMES, MOSTLY RECENTLY 2/28/2019. I'M AFRAID THIS WILL HAPPEN AND RESULT IN ME HAVING AN ACCIDENT OR REAR-ENDING SOMEONE.

COOLANT LEAKAGE WHILE VEHICLE WAS IN MOTION CAUSING THE VEHICLE TO OVERHEAT.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. UPON INSPECTION, IT WAS DISCOVERED THAT THE POWER STEERING RETURN HOSE WAS DAMAGED AND CAUSED THE POWER STEERING FLUID TO LEAK FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 99,000.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AND THE INTERIOR LIGHTING WAS ILLUMINATED. THE VEHICLE EVENTUALLY STARTED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO ARRIGO DODGE CHRYSLER JEEP RAM SAWGRASS (5901 MADISON AVE, TAMARAC, FL 33321) WHERE IT WAS DIAGNOSED THAT THE ANTI-LOCK BRAKE MODULE WAS DAMAGED FROM MOISTURE AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) LAST YEAR. THE VEHICLE WAS TAKEN TO JOEY ACCARDI CHRYSLER, DODGE, JEEP, RAM (909 S FEDERAL HWY, POMPANO BEACH, FL 33062) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD NOT BE REPAIRED BECAUSE THE PART WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 99,398.

MY BATTERY AND ALTERNATOR HAD TO BE CHANGE RECENTLY ....PLUS THERE WAS HOLE. ON THE COOLANT LINE WHICH CAUSE. MY CAR TO OVER HEAT ...CAN YOU PLEASE CHECK FOR THE COOLANT WIRE AND THE ALTERNATOR ON 2013 MODELS

THE REAR HATCH WIRES THAT CONNECT TO THE HATCH ARE ALL FRAYED AND OR BROKEN CAUSING SPARKS AND NON FUNCTIONING HATCH LOCK SWITCH, BRAKE LIGHT PROBLEMS, AND DANGEROUS! THE PROBLEM IS DODGE CHEAPER OUT ON THE WIRES THEY USED AND THEY FALL APART AND BREAK ALSO THEY AREN'T LONG ENOUGH. MY OTHER ISSUE IS THE WIPERS ARE NOISY NO MATTER WHAT BRAND USED AND I MEAN REALLY LOUD, LASTLY THE WIPER SPRAY NOZZLE ON BACK DOESN'T SPRAY THE ONE ON THE HOOD BROKE OFF AND THE REAR WIPER DOESN'T WIPE THE WHOLE WINDSHIELD NEITHER DOES THE FRONT WIPERS! THE MAIN ISSUE IS THE CHEAP ELECTRICAL WIRING ON THIS CAR IT EASILY BREAKS OFF AND FALLS APART WITHIN 5 YEARS THE WIRES ARE NO LONGER USEABLE! DODGE NEEDS TO RECALL THE WIRING 100%

"ELECTRONIC STABILITY CONTROL AND ABS LIGHT RECALL". THE LIGHTS OF THE "ABS AND ESC" ARE LIGHTED WHEN WE START THE ENGINE OF THE VEHICLE.

TAKARA RECALL THE CAR IS RANDOMLY DRAINING THE BATTERY. THERE IS NOTHING PLUGGED IN NOR LIGHTS LEFT ON. MY CLOCK SEEMS TO GAIN TIME RANDOMLY AS WELL AS MY BLUETOOTH FUNCTION NOT RESPONDING. I CAN DRIVE THE CAR AND THEN PARK IT IN MY HEATED GARAGE GO OUT 30 MINS LATER AND THE BATTERY IS DRAINED. I ALSO REPLACED THE BATTERY WHILE HAVING THE OLD BATTERY TESTED. SAME OCCURANCE. AND OLD BATTERY TESTED FINE AT AUTO ZONE. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST THREE DAYS. THE CAR WILL START ONCE JUMPED.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE THE VEHICLE WAS IN PARK, AN INDICATOR ON THE INSTRUMENT PANEL ILLUMINATED, DISPLAYING THAT THE VEHICLE WAS NOT IN PARK. THE VEHICLE FAILED TO START WHEN THE INDICATOR WAS ILLUMINATED. TRI STAR MOTORS SOMERSET (1260 N CENTERS AVE, SOMERSET, PA 15501) STATED THAT THE VEHICLE NEEDED A NEW BATTERY. THE CONTACT REPLACED THE BATTERY, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 115,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNED A 2013 DODGE JOURNEY. WHILE DRIVING 45 MPH AT NIGHT, THE CONTACT DROVE OVER A LARGE TREE BRANCH THAT WAS NOT VISIBLE AT THE TIME. AS A RESULT, THE CONTACT CRASHED INTO A TREE THAT WAS LYING IN THE ROAD AND THEN CRASHED INTO A BRICK MAIL BOX. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT INJURED, BUT SHE VISITED THE CHIROPRACTOR FOR SORENESS. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND TOWED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V432000 (AIR BAGS). THE FAILURE MILEAGE WAS 200,000.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE THE CONTACT'S SON WAS DRIVING 40 MPH, THE DASHBOARD WAS EMITTING EXTREME HEAT ON THE FLOOR AND FIRE EMERGED FROM THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS NOT FILED. THE DRIVER EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO HENDRICK CHRYSLER DODGE JEEP RAM FIAT OF CONCORD (7630 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027, (704) 467-8270) WHERE IT WAS DIAGNOSED THAT THE ENGINE CYLINDER WAS FAULTY AND THERE WAS NO OIL IN THE VEHICLE. ALSO, THE STARTER, BATTERY, AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 46,000.

TAKATA RECALL, THE AIR BAG LIGHT ON THE DASHBOARD INEXPLICABLY TURNED ON AND KEEPS DOING SO INTERMITTENTLY. IT WILL STAY ON, THEN TURN OFF AND REPEAT, WITH A BEEPING SOUND.

PROBLEM BEGAN WITH BRAKE WARNING INDICATOR LIGHT COMING ON, SEEMINGLY AT RANDOM. BRAKES STILL SEEMED TO BE WORKING NORMALLY. THEN BRAKES STARTED FAILING TO CATCH WHILE DRIVING. REGARDLESS OF VEHICLE SPEED, 10 MPH OR AT HIGHWAY SPEEDS, BRAKE PEDAL WOULD GO ALMOST TO FLOOR AND YOU WOULD HAVE TO PUMP IT SEVERAL TIMES TO GET THE BRAKE TO ENGAGE. TOOK IT IN TO MY LOCAL MECHANIC AND FOUND THAT FLUID WAS LEAKING INTO DRIVER'S SIDE INTERIOR, DIAGNOSED A FAULTY MASTER CYLINDER AND BOOSTER. TOOK CAR TO DEALERSHIP. THEY SERVICED ALL OUTSTANDING RECALLS. THEY REPLACED MASTER CYLINDER AND BOOSTER AT A COST OF $982 TO US. BRAKES WORKED FINE FOR THREE WEEKS THEN PROBLEM STARTED HAPPENING AGAIN BUT THIS TIME BRAKE WARNING LIGHT IS NOT ILLUMINATED. JUST AS BEFORE, SOMETIMES THE BRAKES WORK NORMALLY, OTHER TIMES THE PEDAL GOES TO THE FLOOR AND YOU HAVE TO PUMP THE BRAKE PEDAL UNTIL IT 'CATCHES'. TAKING IT BACK IN TO DEALER - THIS IS A DANGEROUS PROBLEM, NOT KNOWING IF THE CAR IS GOING TO STOP OR NOT. JUDGING BY THE NUMBER OF REPORTS FROM MOTORISTS AND MECHANICS ON VARIOUS WEBSITES, THIS IS OBVIOUSLY A KNOWN ISSUE WITH 2013 DODGE JOURNEY VEHICLES.

TIRE PRESSURE CONTINUES TO DEFLAT DURING WEATHER CHANGE COLD WEATHER CAUSES TIRES TO LOOSE PRESSURE

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE SERVICE ENGINE, FUEL CAP, AND ELECTRONIC THROTTLE CONTROL WARNING INDICATORS KEPT FLASHING. ALSO, THERE WAS A DRASTIC REDUCTION IN SPEED AND THE VEHICLE HESITATED TO ACCELERATE WHILE ON AN INCLINE OR HILL TO THE POINT OF STALLING. THE CONTACT ALSO NOTICED A STRONG ODOR OF FUEL INSIDE AND OUTSIDE OF THE VEHICLE. THE DEALER (RAMEY CHRYSLER JEEP, DODGE, RAM, 498 COURTHOUSE RD, PRINCETON, WV 24739, 1-888-794-4317) WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM ANY RECALLS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

BRAKES AREN'T CATCHING AT TIMES ALMOST HAVE SEVERAL ACCIDENTS ON THE HIGHWAY AND CITY STREETS WHEN I STEP ON BRAKES I HAVE TO KEEP PUMPING THEM TO STOP .. THEN WHEN I TRY START CAR IT SAYS KEY AREN'T LOCATED EVEN WHILE DRIVING

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE THE VEHICLE WAS STATIONARY, THE TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE DEALER (DESERT AUTOMOTIVES, 4119 E ANDERSON RD, SIERRA VISTA, AZ 85650, (520) 803-8300) WAS CONTACTED AND DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.

CYLINDER 2 MISFIRE - ENGINE LOCK SUDDENLY AS VALVE WAS NOT INSTALLED PROPERLY AT TIME OF MANUFACTURING. THIS IS A KNOWN DEFECT IN THIS MAKE OF DODGE. MY CAR IS NOT INCLUDED PER THE DEALER AND SHOULD BE. THE VALVE IS FAULTY. CAUSING BURNT VALVE AND WARPED HEAD. *EXTREMELY COSTLY REPAIR THAT WAS UNAVOIDABLE WITH RECOMMENDED REGULAR MAINTENANCE ON MY VEHICLE! DEALER WILL NOT REPAIR. MANUFACTURER HAS NOT INCLUDED MY VIN IN RECALL.

THE HEADRESTS ON BOTH FRONT SEATS POPPED OPEN. THE PASSENGER SEAT OPENED WHEN THE PASSENGER STRETCHED AND TOUCHED THE BACK OF THE HEADREST. THIS WAS DURING A TRIP, MAYBE IN 2015. THE CAR WAS IN MOTION ON A HIGHWAY. WE TOOK IT TO A DEALER TO RESET THE HEADREST AND WERE TOLD IT COULD NOT BE RESET AND WOULD COST IVER $600 TO FIX IT. IT IS UNKNOWN HOW THE DRIVER HEADREST OPENED. WE ATTEMPTED TO RESET IT, BUT IT WILL NOT STAT IN THE LPCKED POSITION. NEITHER INSTANCE WAS CAUSED BY AN ACCIDENT.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 20 MPH OVER A BUMP IN THE ROAD, THE FRONT PASSENGER SIDE SEAT BELT PRETENSIONER FRACTURED AND DETACHED FROM THE BASE OF THE SEAT. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, THE CONTACT SCHEDULED AN APPOINTMENT WITH NAPLETONS RIVER OAKS CHRYSLER/DODGE (17225 TORRENCE AVENUE, LANSING, IL 60438). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.*DT *TR *DT UPDATED 10/26/18*JB *DT*JB

I WAS DRIVING MY CAR THROUGH TOWN(35MPH) WHEN IT JUST SHUT OFF. I DIDN'T HAVE POWER STEERING OR BRAKES. NO ALERT LIGHTS COME ON. I MANAGED TO PULL INTO A GAS STATION, PUT IT IN PARK THEN IT RESTARTED AFTER I PUSHED THE BUTTON. I DID CHAT WITH CHRYSLER AND THEY SAID NO RECALLS OR ISSUES SHOWED UP FOR MY CAR. AFTER GOOGLING MY EXPERIENCE, I FOUND NUMEROUS OTHER COMPLAINTS FROM PEOPLE HAVING THE SAME PROBLEM. IF I HAD BEEN GOING FASTER ON THE HIGHWAY OR EVEN ON OUR CURVY BACKROADS I COULD HAVE BEEN SERIOUSLY INJURED OR EVEN KILLED! I DRIVE MY CHILDREN IN THIS CAR AND I'M SCARED TO DEATH TO GET BACK IN IT. I'M STILL PAYING ON NB THIS CAR AND IT'S A DEATHTRAP!

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING 70 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE ABS, CHECK ENGINE, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM PEMBROKE PINES (13601 PINES BLVD, PEMBROKE PINES, FL 33027, 954-446-8775) WHERE IT WAS DIAGNOSED THAT THE ANTI-LOCK BRAKE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE REPAIRS HAD NOTHING TO DO WITH THE FAILURES. THE MANUFACTURER STATED THAT THEY WOULD CALL HER BACK, BUT THE CONTACT HAD NOT RECEIVED A CALL. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. *TT CONSUMER STATED SHE WENT TO PICKED UP HER CAR, SHE WAS CHARGED $766.00 AND RECALL WAS NOT DONE. CAR IS STILL DOING WHAT CONSUMER BROUGHT IT IN FOR. BRAKE MODULE IS STILL BAD, I'M SURE I WILL NEED ANOTHER BRAKE JOB. UPDATED 10/17/18*JB

I WAS SITTING WITH MY CAR ON, IN PARK IN THE PARKING LOT WHEN MY DRIVER SIDE HEADREST DEPLOYED. I DIDN'T GET IN AN ACCIDENT, THE HEADREST WASN'T EVEN BEING TOUCHED. IT SUDDENLY DEPLOYED AND LUCKILY I WAS LEANING FORWARD SO IT DIDN'T HIT ME. IT LOOKS LIKE SOMETHING INSIDE OF IT BROKE.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) AT AUTONATION CHRYSLER DODGE JEEP RAM PEMBROKE PINES (13601 PINES BLVD., PEMBROKE PINES, FL 33027, (954) 446-8775), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE BRAKE WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,666.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, AN OIL SPOT WAS NOTICED UNDERNEATH THE VEHICLE. THE CONTACT INSPECTED THE ENGINE COMPARTMENT AND NOTICED OIL IN THE ENGINE. THE VEHICLE WAS TAKEN TO RANCO CHRYSLER JEEP DODGE (8010 BALBOA AVE, SAN DIEGO, CA 92111, (858) 560-7100) WHERE IT WAS DIAGNOSED THAT THERE COULD BE AN INTERNAL FAILURE WITH THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

TAKATA RECALL SOMETIMES MY VEHICLE WILL NOT STAR,T BASICALLY EVERY WEEK. I CANNOT PUSH THE PEDAL DOWN NOTHING LIGHTS UP THE WINDSHIELD WIPERS WILL NOT STOP GOING OFF AIRBAG LIGHT, ENGINE, AND TIRE PRESSURE SENSOR ALL COME ON. IF CAR DOES START THE WINDSHIELD WIPERS WILL CONTINUE AS WELL AS LIGHTS THEN GAS GUNGE WILL GO TO ZERO, CRUISE CONTROL SHUTS OFF AND BLINKERS WILL NOT WORK, ALL HAPPENS SIMULTANEOUSLY WHILE DRIVING MAKING IT VERY DANGEROUS. I HAVE FOUND MANY PEOPLE WITH THIS ISSUE YET NO CLEAR FIX. IT IS VERY DANGEROUS AND OUT RIGHT RIDICULOUS THERE IS NO RECALL FOR THIS SAFETY ISSUE. THESE ISSUES HAPPEN WHILE THE VEHICLE IS IN DRIVEWAY AND HAS HAPPENED ON HIGHWAY. I DO NOT FEEL SAFE HAVING MY CHILDREN IN THIS CAR.