2013 Dodge Journey complaints

The contact owned a 2013 Dodge Journey. The contact stated while driving 60 mph, the vehicle began to deaccelerate its speed and multiple warning lights were illuminated. The contact stated she saw smoke exiting under the hood and parked on the side of the road. The contact was able to exit the vehicle with her 3 children before the vehicle exploited into flames. The contact stated no one was injured or sought medical attention. The contact stated the fire department extinguished the fire and a fire report was filed. A police report was also filed. The vehicle was deemed a total loss by the insurance company. The vehicle was towed to towing lot. The vehicle was not diagnosed. A dealer was not contacted. The contact called the used dealer where she bought the vehicle and made them aware of the failure. The VIN was associated with NHTSA Campaign Number: 15V431000 ( Engine and Engine Cooling). The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.

The passenger side headrest popped open when no one was in the passenger seat. Scared me half to death!

Our 2013 Dodge Journey (only owners) has had a few recalls and had multiple challenges with overheating within the engine. Although, We have had all the recalls we are aware of completed it continues to shut off and not start. Ours, our children, and other passengers safety has been at risk as we have been strained with no running vehicle and the unknown if the vehicle will just shut off while in operation. While we can not guarantee the sources of the general internet it is a common search and alignment to say an abundance of 2013 Dodge Journey owners have experienced this and have been searching for answers yet have not received an adequate response. Our vehicle has been inspected by a Dodge facility, and two other independent mechanics to no avail we are in this situation with no answers nor solutions. Our check engine light has been present since we can remember and we were told on multiple attempts even after the engine beauty cover recall that it was ok, obviously it’s not and is sad the quality of the engine lasted barely 128,000 miles. Our Journey has been un-drivable as it is stated to need a new engine from the overheating.

Vehicle will not start. Took to dealership and they charged battery. After repairing some recommendations I got the car back and it wouldn’t start. Same issue as before, I took it back and they said it was dead battery. I paid for a new battery and drove it home. Next day it would not start. I’ve been reading some reader boards and I’m told it has to do with wiring to the transmission. It gets cold in Alaska and my daughter and granddaughter can’t be stranded in inclement weather. Tested the starter and the alternator and both are good. New battery and new key fob battery and still a no go. Dodge needs to figure this out, as their certified mechanics can’t seem to diagnose the issue.

Driver headrest deployed while driving.

I noticed today that the front passenger headrest popped apart, or deployed. I am not sure exactly what to call it. I had no front seat passengers.

On November 26th as I was driving the headrest just popped and hit the back of my head, after doing a little bit of research I found out it's actually an airbag, nothing hit the back of the seat since I was the only one in the car, I'm concern as to how this had happened and if the other headrest will go off as well.

The contact owns a 2013 Dodge Journey. The contact stated that while driving at unknown speed, the air bag warning light illuminated continuously. The vehicle was taken to an independent mechanic where a diagnostic test was not yet performed. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 108,800. The VIN was not provided.

The contact owns a 2013 Dodge Journey. The contact stated that while operating the vehicle, the check engine, traction control, and ABS warning lights remained illuminated. The vehicle was taken to an independent mechanic who diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 126,000.

It sound like My transmission is going out. The car is shaking when stopped at red light. I was pulling off it took it a long time to move it was making a whining sound.

Antilock break system ABS wiring

Vehicles ABS and Traction lights came on several times and went off. There is a grinding sound when I try to break. I have to pay $65 to have the issue diagnosed. This vehicle has given me problems since I got it. I need to have this fixed

Dodge Journey 2013 Headrest deployment while driving down the road for no reason.

The contact owns a 2013 Dodge Journey. The contact stated initially noticed that power steering fluid was leaking onto his driveway. The contact also stated that while driving at slower speeds, extra effort was needed to steer the vehicle. There was no warning light illuminated. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 16V273000 (Steering) however, the Vin was not included. Additionally, he also stated that while his wife was at stop light, the vehicle shut-off while accelerating. The contact stated that his wife was unaware if any warning light was illuminated on the instrument panel. She was able to immediately restart the vehicle and resume normal driving. Neither the dealer nor the manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.

Active head rest deployed. Car was off.

THE PASSENGER HEADREST DEPLOYED WHILE VEHICLE WAS IN DRIVEWAY. TRIED TO RESET HEADREST AND WHERE THE PIN IS MOUNTED IS BROKE. PIN IS STILL IN LATCH ASSEMBLY AND CANNOT BE RESET. AFTER GOOGLING IT WAS SUGGESTED I SEND A REPORT TO YOU. WE HAVE NEVER RECEIVED A RECALL NOTICE.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE AT A STOP LIGHT WITH THE REAR DEFROSTER ACTIVATED, SHE HEARD A LOUD POPPING SOUND AS THE REAR WINDSHIELD STARTED CRACKING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

MY CAR STALLED ON ME WHILE DRIVING. THE FIRST TIME (2014) IT HAPPENED I WAS MAKING A TURN ON A CITY STREET. I TOOK IT TO THE DEALER AND THEY COULDN'T FIND ANYTHING WRONG WITH IT WHILE UNDER WARRANTY. IT JUST STALLED WHILE DRIVING LAST WEEK FOR A SECOND TIME. I WAS WAITING ON A LIGHT ON A CITY STREET. MY CAR WAS COMPLETELY DEAD I COULDN'T PUT THE HAZARD LIGHTS ON. I WAS IN THE MIDDLE OF A SCHOOL ZONE. I TRIED STARTING IT AND NOTHING. TWO GENTLEMEN HAD TO PUSH MY CAR OUT OF TRAFFIC. THIS IS VERY UNSAFE, IMAGINE HAD I BEEN ON THE HIGHWAY SOMEONE WOULD OF HIT FROM ME BEHIND AS I HAD NO POWER AT ALL. THERE WAS NO WAY OF WARNING THE CARS BEHIND ME AS I HAD NO POWER. I REPLACED THE BATTERY IN 1/2021 AND ALTERNATOR IN 3/2021. I HAVE SEEN MANY COMPLAINTS ON THE DODGE FORUM WEBSITE I BELIEVE SOMETHING HAS TO BE DONE FOR SAFETY ISSUES. ALSO MY BLUETOOTH SYSTEM IS NOT WORKING THAT IS ALSO A SAFETY ISSUE. I DID COMPLAIN TO DODGE AND THEY COULDN'T DO ANYTHING ABOUT IT. I HAVE SEEN A LOT OF COMPLAINTS ON THE DODGE FORUM WEBSITE. MY DODGE JOURNEY IS CURRENTLY AT A SHOP UNDER DIAGNOSTICS. IT MAKES IT UNSAFE FOR ME TO WANT TO DRIVE IT AT THIS POINT.

MY VEHICLE HAS A PENTASTAR 3.6L V6 AND 117000APPX. MILES. IT WAS RECENTLY DIAGNOSED WITH A CRACKED CYLINDER HEAD. THIS HAS BEEN AN ISSUE WITH THESE ENGINES BUT, FOR SOME REASON, I'M BEING TOLD IT IS NOT COVERED UNDER SERVICE BULLETIN 09-002-14.

POWER STEERING PRESSURE LINE RUPTURED IN FREEZING WEATHER CAUSING THE PUMP TO FAIL. PUMP AND LINE NEED TO BE REPLACED.

MY REAR WINDSHIELD WIPER DIED ON MY 2013 DODGE JOURNEY OVER A YEAR AGO, I WAS TOLD BY DODGE THAT I NEEDED A NEW MOTOR, SO I PURCHASED ONE ON MY OWN, AND IT DIDN'T WORK. SO I RESEARCHED THIS ISSUE TO FIND OUT THAT, IT WAS A WIRING HARNESS THAT WAS CUT FROM REAR DOOR OPENING AND CLOSING I FOUND OUT THAT THERE ARE A LOT OF PEOPLE THAT HAS THE SAME ISSUE THIS ISSUE SHOWED EXPOSED WIRING. EVERY TIME WITCH COULD. CAUSE AN ELECTRICAL FIRE HAZARD PLEASE ADDRESS MY NUMBER IS [XXX] THE PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THE VEHICLE'S ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE OIL PRESSURE SWITCH FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER (CHERRY HILL DODGE CHRYSLER JEEP RAM 1708 NJ-70, CHERRY HILL, NJ 08002; (856) 471-1058) WHO STATED THAT THE LEAKING OIL COOLER HOUSING ADAPTER ENGINE AND GASKET INTAKE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,600.*LN CONSUMER WAS INFORMED BY THE DEALER COVERAGE HAS EXPIRED.*JB

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 40-60 MPH, THE VEHICLE BEGAN TO JERK INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GREGGCO AUTO SALES (2015 AE MOORE DR, MOODY, AL 35004, (205) 603-3837) WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 152,000.

THUS THE 4TH TIME WIN THIN A 2 YEAR PERIOD THAT MY 2013 DODGE JOURNEY LET ME SIT. TIME 1&2 BATTERY NEED TO BE REPLACED, A COSTLY BILL. 3RD TIME THE FUSE BLEW. ALL 3 TIMES MY CARS CHECK ENGINE LIGHT CAME ON & A WEEKS LET ME SIT. AS OF JAN. 8, AGAIN MY CAR LEAVING ME, ENGINE LIGHT CAME ON & A WEEKS LATER LEFT ME SIT. NOT SURE WHAT TO DO AT THIS POINT, I'M UNEMPLOYED & HAVE A CAR PAYMENT, I CAN'T AFFORD A COSTLY REPAIR. THIS SEEMS TO BE A GENERAL PROBLEM WITH THE JOURNEYS, WHY ON EARTH AREN'T YOU RECALLING THEM. I KNOW THAT IT WOULD BE COSTLY, BUT AT LEAST YOU MIGHT HAVE HAPPY CUSTOMERS. I'M THINKING OF SURRENDERING THE VEHICLE DUE TO THIS CONTINUOUS NO START PROBLEM. MY NEXT STEP IS TO FILE A COMPLAINT WITH CHRYSLER CAPITAL.

DRIVERS HEADREST BLEW, WHILE BACKING UP

ACTIVE HEAD RESTRAINT HEADREST ON FRONT PASSENGER SIDE DEPLOYED ON ITS OWN. CAR WAS STATIONARY AND TURNED OFF. THE PASSENGER WAS BUCKLED IN AND HAD LEANING FORWARD TO OPEN THE GLOVE COMPARTMENT WHEN THE HEAD RESTS POPPED OPEN.

AS I WAS DRIVING THE HEAD REST DEPLOYED ON THE DRIVERS SIDE AND SHOVED MY HEAD FORWARD CAUSING ME TO LOSE FOCUS

DRIVER'S SIDE HEADREST DEPLOYED WHILE THE CAR WAS TURNED OFF AND PARKED. IT STRUCK DRIVER IN THE BACK OF THE HEAD.

THE REASON I AM FILLING THIS OUT IS THAT I KNOW FOR A FACT THERE ARE 2012 -2013 DODGE JOURNEYS TRANSMISSION MESSING UP I DON'T UNDERSTAND STAND WHY THERE IS NOT A RECALL OF THIS PROBLEM.IF THERE IS ANYTHING Y'ALL CAN DO TO FIX THIS PROBLEM PLEASE HELP US OUT I REALLY LIKE MY VEHICLE AND I DON'T WANT TO TRADE IT NOT JUST YET.MY DODGE JOURNEY IS A 2013 AND THE TRANSMISSION IS STARTING TO MESS UP.IF THERE IS ANYTHING YOU CAN HELP US WITH PLEASE DO.WHEN I GOT THIS VEHICLE FROM THE KIA PLACE THEY TOLD US THAT IT WAS SUPPOSE TO SHIFT HARD LIKE IT DOES BUT I WAS CONCERNED THAT IS WHY I ASK ABOUT IT . BUT FOR YEARS I HAVE DROVE THIS VEHICLE AND NOW IT IS FIXING TO COST ME UP TO 3000.00 DOLLARS TO HAVE IT FIX.PLEASE HELP US ALL OUT.

PASSENGER SIDE HEADREST DEPLOYED WHILE VEHICLE WAS PARKED & UNOCCUPIED.

DRIVER HEADREST DEPLOYED WHILE CAR WAS PARKED. LOOKED ONLINE SEEMS THIS IS A COMMON PROBLEM WITH MOST DODGE VEHICLES MADE AFTER 2010.*DT CONSUMER STATED VEHICLE HAS NOT BEEN REPAIRED AND HAD A POSSIBLE CONCUSSION.*JB

DRIVING ON HIGHWAY AND ENGINE DIED. DASH LIGHTS AND GAUGES FLASHED OFF AND ON. SPEEDOMETER WENT BACK AND FORTH. THEN IT STARTED RUNNING AGAIN. A COUPLE DAYS LATER IT DIED WHILE TURNING A CORNER. I HAD TO RESTART VEHICLE. A COUPLE DAYS AFTER THAT I WENT TO START THE CAR AND NO LIGHTS, GAUGES OR NOTHING WORKED. THE BATTERY AND REMOTE KEY WERE FINE. CHECKED TO SEE IF HORN WOULD BLOW, IT WORKED. TRIED TO START AGAIN AND EVERYTHING WORKED FINE. IT IS VERY UNSAFE FOR IT TO JUST DIE WHITE ON THE HIGHWAY GOIN AROUND A CURVE.

DRIVERS SIDE HEADREST SNAPPED APART WHILE THE CAR WAS PARKED IN MY DRIVEWAY.

105,000 MILES ALREADY HAVE TO REPLACE LIFTERS, ROCKER ARM, POSSIBLE A CAM SHAFT.PRICING RANGES FROM $1,000-$3,000 IF YOU GET LUCKY

I'VE HAD MY JOURNEY FOR ONLY 7 YEARS. A YEAR AND A HALF AGO THE MODULE STOPPED WORKING SO I COULDN'T CONNECT MY IPHONE TO UCONNECT. I CALLED THE DEALERS AND ASKED HOW MUCH TO FIX THIS AND THEY SAID AN OUTRAGES AMOUNT OF OVER 200.00.SO I DECIDED NOT TO DEAL WITH THEM.BY THE WAY I WAS DRIVING. THIS WAS THE DODGE DEALERS IN WOODBURY NJ. A FEW DAYS AGO I REALIZE THAT MY AIR CONDITIONER TURNS ON BY ITSELF ONCE I SHUT IT OFF BY PUSHING THE AC BUTTON. I WAS DRIVING MY CAR

RADIATOR BLEW THE TOP OFF AND HEAD GASKET BLEW. THE CAR WAS IN MOTION.

I WAS DRIVING DOWN THE ROAD ALL THE SUDDEN MY CHECK ENGINE LIGHT TURNED ON IN MY STEERING LOCKED UP. I PULLED TO A MIDDLE LANE SINCE IT WAS IN A VERY BUSY ROAD AND SHUT MY CAR OFF AND TRIED TO TURN IT BACK ON AND IT STARTED SHAKING. AGAIN TURN THE CAR OFF LET IT SIT FOR A LITTLE BIT TRY TO TURN IT ON AND IT STARTED SHAKING AGAIN. TRY TO THIRD TIME I WAS ABLE TO DRIVE IT HOME THE STEERING WHEEL UNLOCKED AND DROVE IT HOME FINE BUT THE CHECK ENGINE LIGHT WAS ON THE WHOLE TIME.

MY WHOLE STEERING COLUMN IS CAUSING PROBLEMS FROM AIRBAGS, MY WIPERS NOT WORKING NOW, SPEED-CONTROL WONT WORK., TRACTION CONTROL . CAUSING MY CAR TO SWERVE OUT OF CONTROL AND CAUSING MY CAR TO ALMOST ROLLOVER AS IT WENT INTO ONCOMING TRAFFIC, I KEEP HAVING TO CHANGE MY TIRES INCLUDING THE BACK TIRES THE MOST.THE CAR WAS IN MOTION WHEN THIS HAPPENED.THE LIGHT IS ON THE DASH, BUT NO ONE WILL FIX IT, I HAVE A SON WHO IS 14 YEARS OLD I BOUGHT THE CAR BECAUSE I THOUGHT IT WOULD BE DEPENDABLE. MY SON HAS TO HAVE A LIVE AND KIDNEY TRANSPLANT. THE CAR IS STILL UNDER 100,000 ,MILES. SO YOU CAN IMAGINE WHEN I FOUND ALL THIS OUT. THEY SAID OR THE DEALER SAID THAT THE CAR DOES HAVE RECALLS BUT WONT FIX THEM, I WAS TOLD THAT THERE IS A WIRING HARNESS PROBLEM. PLEASE HELP, THANK YOU ,[XXX] PS: THERE ARE STILL OTHER ISSUES NOT LISTED ABOVE. THE CAR IS LEAKING OIL AROUND THE OIL PAN. I AM SHOCKED AS I HAVE ALWAYS BEEN A DODGE LOVER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE ACTIVE HEADREST RESTRAINT DEPLOYED FOR NO APPARENT REASON WHILE DRIVING STRAIGHT ON A CITY ROAD.

IM PAYING FOR SECOND OWBERSHIP PUT 1300.00 CASH DOWN PAYING MONTHLY CAR NOTE OF 313.00 SINGLE PARENT OF 4 CHILDREN

MY CAR WAS PARKED AND I WAS SITTING INSIDE WHEN THE PASSENGER HEADREST AIRBAG DEPLOYED. THANKFULLY MY PASSENGER WASN'T SITTING THERE AT THE TIME.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 30-40 MPH, THE ABS AND ESC WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED NORTHWEST CHRYSLER JEEP DODGE RAM (19616 NORTHWEST FWY, HOUSTON, TX 77065 (832) 912-2500) AND WAS INFORMED THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED NOR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000. INVALID VIN.

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE STOPPED, THE VEHICLE SHUT OFF WITHOUT WARNING. ON ANOTHER OCCASION, THE CONTACT LEFT THE VEHICLE RUNNING AS SHE WENT INTO A RESTAURANT; UPON RETURNING TO THE VEHICLE, THE VEHICLE STARTED VIBRATING. THE CONTACT PROCEEDED TO DRIVE, THE VEHICLE STALLED UPON DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE SHUTOFF AGAIN WITHOUT WARNING. ON ANOTHER OCCASION, THE VEHICLE SHUTOFF IN THE MIDDLE OF AN INTERSECTION WITHOUT WARNING. THE CONTACT AND ANOTHER DRIVER PUSHED THE VEHICLE OUT OF THE INTERSECTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CRANKSHAFT SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. CHRIS NIKEL CHRYSLER JEEP DODGE RAM FIAT (2920 N ASPEN AVE, BROKEN ARROW, OK 74012) WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WERE TWO RECALLS ON THE VEHICLE WHICH WERE HOWEVER, NOT RELATED TO THE FAILURE EXPERIENCED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 164,000.

DRIVERS HEADREST EXPLODED FORWARD AND HIT ME IN THE HEAD WHILE DRIVING IN MY NEIGHBORHOOD.

I WAS WAITING FOR MY SON TO GET OUT OF PRACTICE. THE CAR WAS OFF AND I WAS SMACKED VERY HARD IN THE HEAD FROM BEHIND. I LOOKED BACK TO SEE THE THE HEADREST HAD POPPED OUT. AFTER RESEARCHING THE ISSUE, I THOUGHT IT NEEDED RESET. BIT AFTER LOOKING AT IT, THE PLASTIC CONNECTION POINTS OF THE PIN HAD ACTUALLY BROKE AND THE HEADREST CANNOT BE RESET BUT NOW NEEDS TO BE REPLACED AT A CRAZY PRICE.

THE DRIVER'S SEAT HEADREST DEPLOYED WHILE THE CAR WAS PARKED. NO COLLISION, IT WAS JUST TOUCHED WITH A HAND.

I GOT INTO THE VEHICLE SHUT THE DOOR AND THE HEAD REST POPPED OPEN IT HIT MY HEAD SO HARD MY NECK HURTS FROM MY HEAD BEING THROWN FORWARD THE VEHICLE WAS NOT MOVING IT WASN'T EVEN STARTED YET IT WAS PARKED IN MY DRIVEWAY I HAD TO TAKE OFF THE HEADREST SO I COULD DRIVE IT.*DT CONSUMER WAS TOLD BY THE DEALER THE HEADREST WOULD COST $575 TO REPLACE IT. IN THE MEAN TIME, CONSUMER PLACED 2 SCREWS TO HOLD IT IN PLACE UNTIL HE COULD REPAIR IT.*JB

WHILE DRIVING 75MPH ON THE HIGHWAY THE CAR SUDDENLY LOST POWER, LOSING ALL GAS PEDAL FUNCTION. I HAD MY CHILDREN IN THE VEHICLE AND WAS DRIVING IN HEAVY TRAFFIC. THIS IS A HUGE SAFETY ISSUE! AFTER GETTING PULLED OVER, ONCE THE CAR WAS TURNED OFF IT WOULD NO LONGER RESTART. THE CAR WOULD NOT EVEN GO INTO NEUTRAL WITHOUT USING THE BYPASS SWITCH, WHICH IS HOW WE GOT IT ON THE TOW TRUCK. THE DEALERSHIP DUG INTO THE PROBLEM AND FOUND THAT THE FLEX PLATE BETWEEN THE ENGINE AND TRANSMISSION COMPLETELY BROKE, SOMETHING THEY FLAT OUT SAID SHOULD NOT HAPPEN. AFTER RESEARCHING THE ISSUE, I FOUND THAT NOT ONLY IS THIS A VERY COMMON PROBLEM AMONG SEVERAL MODELS OF CHRYSLER (MINIVAN) AND DODGE (RAM AND JOURNEY), BUT IT HAS BEEN AN ISSUE FOR MANY YEARS IN THEIR V6 VEHICLES (BACK TO 2006). THE FLEX PLATE ITSELF HAS BEEN MANUFACTURED TOO THIN AND IS NOT MADE SAFELY, AS THE FIX ENTAILS INSTALLING AN AFTERMARKET, MUCH THICHER, FLEX PLATE. THIS PROVES THAT THERE IS A MANUFACTURER DEFECT IN THE ORIGINAL PRODUCT. EVEN WORSE, THIS FAILURE CAN CAUSE MAJOR TRANSMISSION PROBLEMS. NOT ONLY IS DODGE RISKING MY FAMILY'S SAFETY, BUT THEY RISK THE SAFETY OF OTHER DRIVERS TRAVELING NEAR ANY OF THEIR THOUSANDS OF FAULTY VEHICLES, AND THE TOW TRUCK DRIVERS WHO HAVE TO TOW THE BROKEN DOWN VEHICLES. I'VE SPOKEN TO DODGE MULTIPLE TIMES AND ALL THE WANT TO TELL ME IS THAT MY CAR IS OUT OF WARRANTY AT 100,000. DODGE BUILDS CARS TO BREAK DOWN AFTER 100,000; AT 110, 000 TO BE EXACT AND I AM NOT ALONE ON THIS ISSUE.

WHILE ADJUSTING DRIVERS SEAT HEADREST DEPLOYED. SMALL PLASTIC PIECES BROKE THAT HOLD A BAR IN PLACE.*DT

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. ON SEVERAL OCCASIONS THE VEHICLE FAILED TO IMMEDIATELY RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE BATTERY WAS REPLACED HOWEVER, THE FAILURE PERSISTED. SCHUMACHER CHRYSLER DODGE LOCATE AT 2102 FEDERAL HWY A, DELRAY BEACH, FL 33483, AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.