Page 6 of 20 · complaints 251–300 of 988

2010 Dodge Journey complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Electrical System
Filed Nov 27, 2018120,000 milesKY

THE ALARM SYSTEM GOES OFF BY ITSELF. EVEN WHEN I AM DRIVING

Electronic Stability Control (esc)
Filed Nov 26, 201890,000 milesOK

THE CAR WILL NOT START HALF THE TIME I'VE TAKEN IT TO THE DEALERSHIP AND THEY CAN'T FIND THE PROBLEM I GO TO THE STORE AND GET IN MY CAR AND THE ANTI THEFT LIGHT WILL BE ON AND IT WILL NOT CRANK THE INTERNET IS FLOODED WITH THE SAME PROBLEM FROM THOUSANDS OF OWNERS AND IT'S STILL NOT FIXED I'M TIRED OF BEING STRANDED WHEN I STILL OWE 8000 ON MY CAR

Electrical System
Filed Nov 20, 201853,500 milesLA

NOVEMBER 20, 2018 \ HORN FOR MY 2010 DODGE JOURNEY SE HAS BEEN GOING OFF BY ITSELF REPEATEDLY OVER THE PAST 2 YEARS. HAPPENS WITHOUT WARNING AND AT ALL TIMES OF THE DAY AND NIGHT GOES OFF WHILE PARKED IN MY DRIVEWAY AND WHILE GOING DOWN MAIN STREETS AND HIGHWAYS. LENGTH OF TIME IT GOES OFF VARIES. THIS HAS DRAINED MY BATTERY AND HAS ON OCCASION, HAS COMPLETELY DISABLED MY HORN. LOCAL DODGE DEALER, INTERSTATE DODGE, WEST MONROE, LA, SAID THEY FOUND NO PROBLEM WITH THE HORN WHEN I TOOK IT IN FOR SERVICE. HOWEVER, IT STILL GOES OFF WITHOUT NOTICE. MOST RECENTLY TODAY, 11\20\2018. IT FINALLY STOPPED WHEN I TURNED THE IGNITION TO "ACC". AM SERIOUSLY CONCERNED THE ENTIRE ELECTRICAL SYSTEM OF MY 2010 DODGE JOURNEY SE IS AT RISK. THIS CAR COULD "DIE" ON ME IN TRAFFIC.

Electrical System
Filed Nov 18, 201899 milesGA

I WAS PICKING UP MY KIDS FROM SCHOOL AND MY HORN KEPT GOING OFF. IT WENT OF ALL THE WAY HOME I HAD TO DISCONNECT THE BATTERY BECAUSE IT WOULDN'T STOP. EVEN AFTER IT WAS TURNED OFF AND PARKED.

Electrical System
Filed Nov 17, 2018MI

I'VE HAD MY TRUCK TWO YEARS AND I HAVE REPLACED THE STARTER 5 TIMES. I JUST REPLACED IT ON 11-11-18. TODAY IS 11-17-18 AND ITS GOING OUT AGAIN. I'VE HEARD THAT ALL THE 2009 AND 2010 ARE HAVING THE SAME PROBLEMS. AND THE REPAIR SHOPS DON'T KNOW WHATS GPING ON.

Unknown or Other
Filed Nov 16, 2018101,000 milesTX

VEHICLE DOES RANDOM NO START JUST CLICKS HAD STARTER REPLACED DID NOT FIX ISSUE. I READ ON INTERNET TELLS ME TO MOVE GEAR SELECTOR BACK AND FORTH OR JUST PUT IT IN NEUTRAL TO START UP. WHEN MY JOURNEY DOES NOT WANT TO START I HAVE TO PUT IT IN NEUTRAL AND IT STARTS RIGHT UP, ANOTHER ISSUE I JUST NOTICED IS THE WHEN TURN HEATER ON THE PASSENGER SIDE VENTS BLOW COOL AIR OTHER VENTS ARE HOT.

Electrical System
Filed Nov 14, 201879,000 milesCT

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE HORN WOULD SOUND WITHOUT WARNING. THE CONTACT REMOVED THE FUSE, BUT THE FAILURE RECURRED ONCE THE FUSE WAS RE-INSTALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT TO CALL NHTSA. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL THE DEALER. THE DEALER WAS NOT CALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

Unknown or Other
Filed Nov 10, 2018120,005 milesCT

HORN GOES ON RANDOMLY. MOSTLY IN THE MIDDLE OF THE NIGHT. IT HAS SOUNDED WHILE DRIVING WITHOUT DRIVER PUSHING HORN PAD. I AM CONCERNED THAT IT MAY CAUSE A ROAD RAGE ISSUE IF IT GOES ON WHILE DRIVING. ALSO A CONCERN THAT IF IT GOES ON DURING THE NIGHT, THAT IT MAY BE PRESUMED TO BE AN ALARM AN CAUSE UNNECESSARY CALL FOR POLICE TO INVESTIGATE. THIS HAS BEEN GOING ON FOR MONTHS AND I HAD TOPULL FUSES TO STOP IT. MULTIPLE PEOPLE COMPLAINING ONLINE ABOUT THIS ISSUE WITH DODGE VEHICLES.

Electrical System
Filed Oct 31, 2018LA

WHILE DRIVING THE HORN ON THE VEHICLE BLOWS FOR NO APPARENT REASON. WE REMOVED THE HORN FUSES AND IT DID STOP, BUT ONCE PUT BACK IN THE HORN BLOWS CONTINUOUSLY WHILE DRIVING.

Electrical System
Filed Oct 22, 2018163,767 milesSC

MY DODGE JOURNEY WILL LEAVE ME STRANDED, IN WHAT IT SEEMS, THE MOST INCONVENIENT TIMES. THIS ISSUE WILL HAPPEN AT LEAST TWICE A WEEK NOW. I WILL TURN THE IGNITION AND TRIED TO START THE CAR, BUT ALL I'LL GET IS A "CLICK" SOUND. SOMETIMES PUTTING THE CAR IN NEUTRAL WORKS, MOST OF THE TIME DOESN'T. SOMETIMES I CAN'T EVEN GET THE CAR OUT OF PARK, EVEN WHEN THE KEY IS INSERTED AND MOVED TO START. WHAT IT SEEMS TO WORK ALMOST EVERYTIME IS TO WAIT IT OUT. IT'S A HUGE WASTE OF TIME, BUT I'VE WAITED ANYWHERE FROM 18 MINUTES UP TO 1 HOUR AND 34 MINUTES. I'VE TAKEN THE SUV ON MULTIPLE OCCASIONS TO THE DEALERSHIP AND SPEND MORE THAN $2,000 IN APPARENT FIXES THAT DOESN'T DO ANYTHING. I'VE DONE RECALLS FOR THE IGNITION AND THE WIRE HARNESS, AS WELL AS REPLACING THE BATTERY (TWICE), STARTER (THREE TIMES) AND THE NEUTRAL SAFETY POSITION SWITCH (ONCE). CALLED DODGE ON MULTIPLE OCCASIONS, BUT THEIR RESPONSE IS THAT THEY DON'T KNOW WHAT'S CAUSING THIS PROBLEM AND THAT APPARENTLY THERE'S NOT ENOUGH COMPLAINTS ABOUT THIS ISSUE. THIS IS THE VEHICLE MY WIFE USES TO GO TO WORK AND TAKE THE KIDS AROUND. I'VE READ THAT SOME PEOPLE, THEIR VEHICLES, JUST STOPPED WORKING IN THE MIDDLE OF THE STREET WHILE THEY WERE DRIVING. SUPER UNSAFE AND DODGE DOESN'T WANT TO TAKE RESPONSIBILITY FOR THEIR MALFUNCTION.

Unknown or Other
Filed Oct 16, 2018119,000 milesOH

MY JOURNEY HAS EPISODES OF NOT STARTING. EVERYTHING ON THE DASH WILL COME ON BUT NOT START. I'VE HAD MULTIPLE STARTERS REPLACED AND SENSORS AND MORE AND NOTHING HAS FIXED THE ISSUE.

Electrical System
Filed Oct 15, 2018MO

KEY CAN BE TURNED OFF, AND OUT, BUT WILL NOT KILL THE ENGINE, OR LIGHTS. IGNITION SWITCH MODULE REPLACEMENT THROUGH DEALER, AND REPROGRAMMING IS THE ONLY WAY TO FIX IT. SEEN A RECALL FOR THIS PROBLEM BUT DEALER TELLS ME MY CAR IS NOT ON THE LIST. I TURN MY CAR OFF PULL THE KEY OUT, AND I AM STILL ABLE TO DRIVE MY CAR AS IF THE KEY WAS IN IT.

Electrical System › Horn
Filed Oct 11, 201830,000 milesIL

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE HORN RANDOMLY SOUNDED. THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS SHUT OFF AND THE KEY WAS REMOVED FROM THE IGNITION SWITCH. IN ADDITION, WHILE DRIVING, THE PASSENGER SIDE AIR BAG INDICATOR REMAINED ILLUMINATED. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (DUNES AUTO, 2502 LOCUST STREET, STERLING, IL) WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000.

Engine
Filed Oct 10, 201874,000 milesMI

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO START THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED JIM RIEHLS FRIENDLY CHRYSLER JEEP (32899 VAN DYKE AVE, WARREN, MI 48093, 877-677-9578) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED REFERENCE NUMBER: 57183868. THE FAILURE MILEAGE WAS 74,000.

Electrical System › Horn
Filed Oct 10, 201864,000 milesPA

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE HORN SOUNDED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MEMORIAL HIGHWAY CHEVROLET, INC. (814-467-4596, LOCATED AT 1 CHEVY DR, WINDBER, PA 15963) WHERE THE TECHNICIAN STATED THAT THE WARRANTY DID NOT COVER THE HORN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY WAS EXPIRED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.

Engine
Filed Oct 9, 2018112,000 milesKY

TAKATA RECALL SOMETIMES MY CAR WONT START OR IT WILL DIE OR WHEN IDLE GOING DOWN THE ROAD.SOMEDAYS WONT START OTHERS IT WILL. HA E HAD TO REPLACE THE PLASTIC T AND ALL THE FREAKING HOSES DUE TO WATER LEAK IN THE PAST. LOTS OF CONSUMERS ARE HAVING THE SAME PROBLEMS. IT'S A SAFTEY ISSUE LUCKY WHEN IT DIED GOING DOWN THE I COULD OF BEEN IN A BAD WRECK. PLEASE FIX THIS PROBLEM I HA E BEEN STRANDED BECAUSE IT WOULDNT START MY JOB REQUIRES ME TO TRAVEL. I LOVE DODGE BUT AT THIS POINT I'M READY TO STOP BUYING DODGE.

Electrical System
Filed Oct 9, 2018WI

STARTING ISSUES

Electrical System
Filed Oct 9, 201865,803 milesMI

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING AND LOSS POWER. THE VEHICLE WAS ABLE TO RESTART. IN ADDITION, THE VEHICLE WOULD NOT START WHEN PROMPTED. THE CONTACT STATED THAT LIVONIA CHRYSLER JEEP (30777 PLYMOUTH RD, LIVONIA, MICHIGAN 48150) REPLACED THE VEHICLE BATTERY THREE TIMES AND THE STARTER WAS REPLACED TWICE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER; HOWEVER, THEY COULD NOT DUPLICATE THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 65,803.

Electrical System
Filed Oct 3, 2018140,000 milesMI

MY DODGE IS DOING THIS, DEALERSHIP WON'T FIX IT, MY VIN SHOWS NO RECALL. MY JOURNEY DOES THIS EXACTLY LIKE BELOW. NOW HAVE TO PULL OUT FUEL PUMP FUSE, DISCONNECT BATTERY JUST TO GET THE CAR TO SHUT OFF.......... 2010 JOURNEY IGNITION SWITCH MAY TURN OFF POSTED 2015-05-26 NHTSA HAS ASSIGNED THIS RECALL ID #14V373000. THERE ARE 722,705 VEHICLES AFFECTED. RECALL SUMMARY THIS DEFECT CAN AFFECT THE SAFE OPERATION OF THE AIRBAG SYSTEM. UNTIL THIS RECALL IS PERFORMED, CUSTOMERS SHOULD REMOVE ALL ITEMS FROM THEIR KEY RINGS, LEAVING ONLY THE IGNITION KEY. THE KEY FOB (IF APPLICABLE), SHOULD ALSO BE REMOVED FROM THE KEY RING. CHRYSLER GROUP LLC (CHRYSLER) IS RECALLING CERTAIN MODEL YEAR 2009-2010 DODGE JOURNEY VEHICLES MANUFACTURED JUNE 29, 2007, TO JUNE 17, 2010, AND 2008-2010 DODGE GRAND CARAVAN AND CHRYSLER TOWN AND COUNTRY VEHICLES MANUFACTURED JANUARY 26, 2007, TO JUNE 17, 2010. ROAD CONDITIONS OR SOME OTHER JARRING EVENT MAY CAUSE THE IGNITION SWITCH TO MOVE OUT OF THE RUN POSITION, TURNING OFF THE ENGINE. THE PROBLEM IF THE IGNITION KEY INADVERTENTLY MOVES INTO THE OFF OR ACCESSORY POSITION, THE ENGINE WILL TURN OFF, WHICH WILL THEN DEPOWER VARIOUS KEY SAFETY SYSTEMS INCLUDING BUT NOT LIMITED TO AIR BAGS, POWER STEERING, AND POWER BRAKING. LOSS OF FUNCTIONALITY OF THESE SYSTEMS MAY INCREASE THE RISK OF CRASH AND/OR INCREASE THE RISK OF INJURY IN THE EVENT OF A CRASH.

Electrical System
Filed Oct 1, 201887,150 milesCO

MY CAR HAS AN INTERMITTENT PROBLEM WITH STARTING. I HAVE ONLY HAD THIS VEHICLE FOR 6 WEEKS AND IT HAS FAILED TO START ON MANY DIFFERENT OCCASSIONS. I HAVE HAD IT TOWED TO THE DEALERSHIP TWO SEPARATE TIMES AND THEY TELL ME THEY DON'T KNOW WHAT'S WRONG WITH IT. I FIGURED OUT THAT WHEN MY CAR WON'T START, WHILE IN PARK, I CAN TURN THE KEY TO THE ON POSITION AND MOVE THE SHIFTER INTO NEUTRAL. IT STARTS AT THIS POINT. EACH TIME THAT MY VEHICLE HAS FAILED TO START, IT HAS BEEN IN PARK IN MY DRIVEWAY, ON A SLIGHT INCLINE.

Electrical System
Filed Sep 30, 2018170,000 milesNJ

IT STARTED WITH A WINDOW NOT GOING UP, THEN THE ELECTRICAL WIRES TO THE FRONT LEFT HEADLIGGT BURNED OUT AND MELTED THE BULB CONNECTOR. BULB CONNECTOR WAS REPLACED AND IT HAPPENED AGAIN. KEYLESS ENTRY FOBS STOPPED WORKING, BATTERIES WERE CHANGED AND FOBS WERE TESTED BUT THEY STILL DON'T WORK. ALARM GOES OFF AT RANDOM TIMES AND TAKES US STARTING AND MOVING THE CAR 50 FEET TO TURN IT OFF. THE OTHER NIGHT THE CAR HORN WENT OFF IN THE MIDDLE OF THE NIGHT RANDOMLY, ABOUT 12 TIMES. NOW THE HORNNIS GOING OFF AS WE DRIVE FOR NO REASON. THIS CAR CKEARLY HAS ELECTRICAL ISSUES. ELECTRICAL PARTS KEEP BURNING OUT CAUSING ME TO CHANGE THEM FOR REINSPECTION TIME BY THE STATE.

Electrical System
Filed Sep 29, 2018110,000 milesOH

IT STARTED WITH CAR ALARM GOING OFF AT RANDOM TIMES, THEN WINDOWS NOT WORKING CORRECTLY AND EVENTUALLY LANDED ON RELAYS FIRING ALL NIGHT LONG AND DEAD BATTERY EVERY DAY. THE CAR HAS BEEN TO THE DEALERSHIP MULTIPLE TIMES WITH NO FIX, SO I REPLACED THE BATTERY, ECM, KEYS, TIPM TO NO AVAIL. THERE ARE SO MANY PEOPLE ON THE INTERNET WITH THIS SAME ISSUE, BUT NO CLEAR FIXES OUT THERE. IT HAS RENDERED THE CAR COMPLETELY UNUSEABLE AND UNSAFE.

Electrical System
Filed Sep 26, 2018135,000 milesIL

ABOUT A WEEK AGO MY HORN STARTED GOING OFF WHILE I WAS DRIVING TO WORK IN THE MORNING IT WAS SO OUT OF THE BLUE THAT I DIDN'T EVEN REALIZE IT WAS ME RIGHT AWAY, I WAS ABLE TO PULL OF THE ROAD, TAPPED THE HORN A COUPLE OF TIMES THINKING IT MIGHT HAVE JUST GOT STUCK AFTER A COUPLE MINUTES IT JUST STOPPED I THOUGHT IT WAS JUST A ONE TIME FREAK INCIDENT SO I PAID IT NO MIND UNTIL 4AM THIS MORNING WHILE IT WAS PARKED IN THE DRIVEWAY ONCE AGAIN MY HORN JUST START GOING AGAIN FOR LIKE 3 OR 4 MINUTES THEN IT WOULD STOPPED AND START AGAIN IT DID THIS ABOUT 4 TIMES WAKING MY NEIGHBORS. WHEN THE SUN CAME UP I WAS FINALLY ABLE TO FIGURE OUT WHICH FUSES TO PULL TO DISCONNECT THE HORN AND WHILE SEARCHING TO FIND THIS OUT I SAW THAT MANY OTHER DODGE JOURNEY OWNERS HAVE HAD THE SAME PROBLEM. THERE NEED TO BE SOME KIND OF RECALL I CAN'T DRIVE WITHOUT A HORN THATS A SAFETY HAZARD BUT WITH THE WORLD WE LIVE IN NOW I ALSO CAN'T HAVE A HORN JUST GOING OFF AT ANY TIME IN TRAFFIC SOME PEOPLE MIGHT THINK YOU ARE BLOWING AT THEM. THIS IS A ISSUE DODGE NEEDS TO ADDRESS AND FIX.

Electrical System
Filed Sep 22, 2018104,000 milesWA

WHILE DRIVING ON INTERSTATE 5 AND SOME CITY STREETS THE IGNITION WILL TURN OFF AFTER HITTING SMALL BUMPS. IGNITION DOES RESTART BY ITSELF WHILE DRIVING DOWN THE ROAD.

Electrical System › Ignition
Filed Sep 20, 201897,500 milesMD

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE PUSH TO START IGNITION SWITCH FAILED TO START THE VEHICLE AND AN ABNORMAL CLICKING NOISE WAS PRESENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,500.

Electrical System
Filed Sep 18, 201899,999 milesSC

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. ON SEVERAL OCCASIONS, THE WINDOWS INDEPENDENTLY ROLLED UP AND DOWN, THE HORN ACTIVATED INDEPENDENTLY, AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE BATTERY WAS REPLACED TWICE; HOWEVER, THE FAILURE WAS ONGOING. JT'S DODGELAND AND FIAT OF COLUMBIA (190 GREYSTONE BLVD, COLUMBIA, SC 29210, (803) 832-1255) WAS CONTACTED, BUT THE CONTACT DECIDED NOT TO HAVE THE VEHICLE DIAGNOSED DUE TO THE COST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 99,999.

Electronic Stability Control (esc)
Filed Sep 18, 2018120,000 milesTX

MY CAR WON'T START INTERMITTENTLY AND OFTEN DIES AND OFTEN IN A DANGEROUS INTERSECTION. I HAVE MY GRANDCHILDREN WITH ME AND IT IS VERY DANGEROUS WHEN THE CARE SUDDENLY DIES WITH NO WARNING IN THE MIDDLE OF AN INTERSECTION. ALSO, I CAN TURN THE CAR OFF AND IT MAY OR MAY NOT START, THEN SUDDENNESS FOR NO REASON STARTS. THIS CONCERNS ME AS I LIVE IN AUSTIN TEXAS AND I AM CONCERNED ABOUT BEING ON A TOLL OR FREEWAY AND HAVING AN ACCIDENT BECAUSE THE CARE SUDDENLY DIES. WE HAVE CHECKED EVERYTHING AND ACCORDING TO THE HUNDREDS OF FORUMS THE TIPM IS THE PROBLEM, BUT DODGE REFUSES TO FIX OR RECALL THIS PROBLEM EVEN THOUGH IT IS HAPPENING TO SO MANY FOLKS. THESE CARS ARE OFTEN USED TO HAUL CHILDREN AROUND AND MY CONCERN IS THAT ONE DAY SOON SOMEONE IS GOING TO BE KILLED DUE TO THIS PROBLEM.

Electrical System
Filed Sep 16, 2018IL

WHEN TRYING TO START VEHICLE WHEN I TURN KEY OVER TO START VEHICLE WILL MAKE A CLICKING SOUND BUT DOES NOT START ALSO HAD TO REMOVE FUSES FOR HORN BECAUSE HORN WOULD RANDOMLY GO OFF EVEN WHEN VEHICLE WAS NOT RUNNING OR HORN BUTTON WAS NOT PUSHED. THIS PROBLEM HAS HAPPENED CONSISTENTLY SINCE 2014. IT HAS BEEN IN THE SHOP AROUND 10 TIMES BUT THE PROBLEM IS NEVER RESOLVED.

Electrical System
Filed Sep 10, 2018135,000 milesIL

HORN HAS BEEN GOING OFF RANDOMLY. IT HAS GONE OFF WHILE SITTING, LOCKED AND UNLOCKED, PARKED IN THE DRIVEWAY AS WELL AS IN THE GARAGE. IT HAS GONE OFF IN ALL TYPES OF WEATHER, HOT, COLD AND RAIN OR SHINE. IT HAS ALSO GONE OFF WHILE DRIVING. I HAVE LOOK FOR AND NOT SEEN ANY LIGHTS OR INDICATORS FLASHING OR GOING OFF WHILE THE HORN WAS HONKING AND HAVE ONLY BEEN ABLE TO STOP IT BY REMOVING THE FUSES. I REINSTALL THE FUSES AND IT MAY GO A DAY, A WEEK OR MORE BEFORE IT DOES IT AGAIN. SAM LEMAN CHRYSLER JEEP RAM FIAT MORTON HAS BEEN VERY HELPFUL IN TRYING TO REPAIR THIS ISSUE BUT IT IS GETTING VERY COSTLY. RECENTLY TRIED TO ALLOW A RELATIVE TO TAKE A DRIVING TEST TO OBTAIN THEIR DRIVERS LICENSE BUT THE CAR WILL NOT PASS THE SAFETY INSPECTION WITHOUT A HORN. DRIVING WITHOUT A HORN IS A SAFETY ISSUE AND IS AN ISSUE ON NUMEROUS CHRYSLER CARS AND IN MY OPINION CHRYSLER NEEDS TO RESOLVE THIS ISSUE. AT THIS TIME I PUT THE FUSES IN WHEN WE DRIVE IT HOPING THE HORN WILL NOT GO OFF WHILE DRIVING AND THEN REMOVE THE FUSES WHEN WE PARK IT.

Electronic Stability Control (esc)
Filed Sep 4, 2018NY

'TAKATA RECALL' WHEN I PUT MY KEY IN AND TRY TO TURN OVER MY VEHICLE IT WILL NOT START. IT APPEARS THAT THE IGNITION SWITCH IS MALFUNCTIONING . AND I'VE BEEN STUCK ON THE SIDE OF THE ROAD WITH TWO KIDS AND IT'S BEEN HAPPENING FOR MONTHS AND NOW I'M STUCK ON THE SIDE OF THE ROAD, BECAUSE NORMALLY IT WOULD TURN OVER AFTER A FEW TRIES BUT NOW IT WON'T TURN AT ALL

Electrical System › Horn
Filed Aug 24, 201896,000 milesOH

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN WAS SOUNDING WITHOUT BEING PRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 96,000.

Electrical System
Filed Aug 23, 2018165,000 milesMN

CAR INTERMITTENTLY WILL NOT START NO ERROR CODE COMES UP. DEALERSHIP HAS REPLACED THE BATTERY, ALTERNATOR, AND STARTER AND THE ISSUE IS STILL HAPPENING. I'VE TAKEN IT TO SEVERAL MECHANICS AND THEY ARE UNABLE TO RESOLVE. WHEN TRYING TO START THE CAR IT ONLY CLICKS AND WON'T START. THIS IS WHEN VEHICLE IS STATIONARY AND ITS BEEN GOING ON FOR MONTHS.

Engine
Filed Aug 22, 201870,000 milesMI

CAR SHUTS OFF IN THE MIDDLE OF DRIVING. POWER STEERING AND BREAKS GO OUT. VERY DANGEROUS, WITHOUT ANY WARNING THE CAR JUST TURNS OFF. IT HAS HAPPENED AT ALL DIFFERENT SPEEDS, WHILE TURNING, WHILE GOING UP HILL, WHILE GOING DOWN HILL. SEEMS TO BE THE IGNITION. THERE IS A RECALL FOR THIS BUT IT FOR SOME REASON DOES NOT APPLY TO MY VIN AND I CANT UNDERSTAND WHY. I NEED TO HAVE THIS FIXED IMMEDIATELY, WHY IS MY CAR NOT ON THIS RECALL?

Electrical System
Filed Aug 14, 2018109,000 milesNJ

THE CAR TURNS OFF IN THE MIDDLE OF DRIVING, ONE TIME I WAS STOPPED AT A RED LIGHT SECOND TIME MAKING A RIGHT TURN. LOSE POWER STEERING CAN'T TURN THE WHEEL THIS HAS HAPPENED TWICE NOW IN THE LAST TWO MONTHS. THIS IS VERY DANGEROUS. NO WARNING NO INDICATORS COME ON. FEEL VERY UNSAFE!

Electrical System
Filed Aug 13, 2018MD

THE HORN BEEPS AT RANDOM TIMES WHEN IM NOT DRIVING AND EVEN WHILE DRIVING. MY WINDOWS COME DOWN ON THEIR OWN AT RANDOM TIMES AND SOMETIMES IT WONT START.

Electrical System
Filed Aug 2, 2018MI

MY VEHICLE'S HORN SOUNDS INTERMITTENTLY WHILE STATIONARY, IN MOTION AND WHETHER THE ENGINE IS RUNNING OR NOT. IT SOUNDS ON CITY STREETS AS WELL AS HIGHWAYS. I HAD MY VEHICLE IN THE DEALERSHIP SEVICE 4 TIMES FOR THIS ISSUE. A REPAIR WAS ATTEMPTED TO CHANGE THE FUSEBOX BUT THAT DIDN'T RESOLVE THE ISSUE. I TOOK IT BACK TO THE DEALERSHIP AFTER THE FAILED REPAIR AND I WAS TOLD THEY COULDN'T RECREATE THE ISSUE SO THERE WAS NO SERVICE THEY COULD PROVIDE. THE BLOWING HAS CREATED INCIDENTS OF ROAD RAGE WHILE I WAS DRIVING AND ON A SEPARATE INCIDENT STARTLED A DRIVER WHO WAS WAITING FOR PEDESTRIAN TO CROSS THE STREET CAUSING THEM TO ALMOST HIT THE PEDESTRIAN BECAUSE MY CAR STRARTED BLOWING VIOLENTLY AT THEM. THIS ISSUE IS A RISK TO MY AND MY FAMILY'S SAFETY. I CONTACTED CHRYSLER SERVICE CENTER AND WAS ALSO TOLD THE DEALERSHIP HAD TO BE ABLE TO RECREATE THE ISSUE. IT'S A TIMING ISSUE AND THE VEHCLIE'S MALFUNCTION IS UNPREDICTABLE. I NEED HELP RESOLVING THIS SAFETY HAZZARD. I HAVE BEEN TOLD THAT WARPED CLOCK SPRINGS MAY BE THE ISSUE BUT IT IS UNKNOWN TO ME.

Electrical System
Filed Jul 31, 2018120,000 milesPA

MY 2010 DODGE JORUNEYS HORN GOES OFF ALL ON ITS OWN. WHEN ITS PARKED, IN THE MIDDLE OF THE NIGHT AND ALSO WHEN I AM DRIVING. SOMETIMES IT WILL GO ON FOR A FEW MINUTES TO WHERE I HAVE TO PULL THE FUSES TO GET IT TO STOP. ALSO THE CAR WONT ALWAYS START, I HAVE TO PUSH THE BRAKE AND PUT IT IN N IN ORDER TO GET IT TO START. THERE ARE TIMES JM AT A REDLIGHT OR IN TRAFFIC AND IT WILL JUST SHUT OFF AND NOT TURN BACK ON. IT CLICKS BUT WILL NOT START. SOMETIMES IT TAKES MULTIPLE TIMES TO GET IT TO START. IVE TAKEN IT TO THE SHOP TO TRY TO GET ALL THIS FIXED AND THEY CANT SEEM TO FIND THE CAUSE OF EAITHER PROBLEM. ITS EMBARASSING WHEN YOUR DRIVING DOWN THE ROAD AND YOUR HORN STARTS BEEPING AND PEOPLE IN FRONT OF YOU START GETTING MAD. ALSO DANGEROUS WHEN IT JUST SHUTS OFF AND WONT START BACK UP.

Electrical System
Filed Jul 31, 201863,000 milesNY

MY 2010 DODGE JOURNEY SXT IS EXPERIENCING MAJOR ELECTRICAL PROBLEMS DUE TO THE HORN HONKING ON IT'S OWN AS IF IT WERE POSSESSED! IT OCCURS WHILE DRIVING AS WELL AS WHEN PARKED OVERNIGHT. I HAD IT SERVICED SEVERAL MONTHS AGO WHEN PROBLEM STARTED AND DEALER CHANGED CLOCK SPRING STATING IT WAS FIXED. WELL THE PROBLEM REOCCURED AND NOW IT HAS DRAINED THE BATTERY COMPLETELY DEAD SEVERAL TIME TO THE POINT OF NEEDING A NEW BATTERY. AFTER JUMP STARTING CAR AND LEAVING IT IDLE FOR 30 MIN. TO CHARGE SYSTEM I TRIED TO DRIVE IT IN FOR SERVICE BUT THE CAR WOULDN'T SHIFT CORRECTLY, MAKING IT IMPOSSIBLE TO DRIVE TO SERVICE STATION. THIS IS A DANGEROUS PROBLEM THAT I HAVE NEVER EXPERIENCED WITH ANY OTHER VEHICLE I'VE OWNED. THIS IS ALSO A COMMON OCCURRENCE AMONG THOUSANDS OF DODGE JOURNEY OWNERS FOUND ON INTERNET TECH ASSIST SIGHTS. THE DODGE MANUFACTURER SERVICE REP. ADVISED ME TO FILE A COMPLAINT DUE TO EXTENDED COVERAGE BEING OUT OF DATE. PLEASE ADVISE ON WHAT MY LEGAL OPTIONS ARE HERE IN NEW YORK.

Unknown or Other
Filed Jul 25, 2018108,000 milesIA

HORN GOES OFF INTERMITTENTLY WHEN DRIVING. ALSO HAVE ISSUE WITH KEY/REMOTE IF THE UNLOCK DOOR BUTTON IS HIT TO MANY TIME THE WINDOWS WILL ROLL DOWN.

Electrical System
Filed Jul 18, 201890,000 milesWI

HAVE HAD INTERMITTENT STARTING ISSUES AS I HAVE FOUND DO MANY OTHER OWNERS OF THIS VEHICLE. TURN KEY FOB AND NO START. STARTER AND BATTERY HAVE BEEN CHANGED. MANY SIMILAR COMPLAINTS ONLINE. I WAS TOLD BY MECHANIC UNTIL IT IS NO START AT ALL, DEALER ABLE TO DUPLICATED OR CHECK ENGINE LIGHT ILLUMINATES FOR CODE NOTHING THEY CAN BE DONE. BEEN DEALING WITH THIS ISSUE INTERMITTENTLY FOR 3 YEARS.

Electrical System
Filed Jul 12, 2018143,000 milesKY

HORN STARTS SOUNDING WHEN CAR IS PARKED IN THE GARAGE AND ENGINE IS OFF. THIS HAS HAPPENED 3 OR MORE TIMES OVER THE LAST 2 WEEKS.

Air Bags
Filed Jul 8, 2018NM

EN EL TABLERO SE ENCIENDE LA LUZ DE BOLSA DE AIRE DURANTE LA CONDUCCIN DEL VEHCULO

Power Train
Filed Jul 8, 2018132,778 milesIN

ON HOT DAYS CAR BEGAN LEAKING AUTOMATIC TRANSMISSION FLUID FROM ASSUMED VENT ON TOP OF CABLE SHIFTER LINKAGE. CAR WAS SITTING AND NOT DRIVEN IN A APPROXIMATELY 3 DAYS AND WAS POSITIONED IN A FORWARD INCLINE. DIP STICK SHOWED HIGH ON THE FILL TUBE ABOVE HASH MARKS. ALSO HORN BLARING WITHOUT TOUCHING. REGARDLESS IF SOMEONE IS IN THE CAR OR NOT. THE HORN WILL GO OFF ALL TIMES OF DAY OR NIGHT. IT IS A HONK. HONK....HOOOOOONK.....HOOOOOOOONK. BEST WAY TO DESCRIBE IT IS SOMEONE IS ANGRY OR AN EMERGENCY IS TAKING PLACE AND OTHER DRIVERS NEED TO MOVE. IT IS RANDOM ON WHEN THIS WILL HAPPEN

Electrical System
Filed Jul 4, 201886,669 milesIL

CAME OUT FROM THE STORE AND TRIED TO START MY CAR AND IT WOULDN'T START. THE ENGINE WON'T EVEN CRANK. IT IS APPARENTLY A KNOWN ISSUE THAT THE MANUFACTURER REFUSES TO DO A RECALL FOR.

Electrical System
Filed Jun 29, 2018120,000 milesMI

ON NUMEROUS OCCASIONS, THIS CAR WILL NOT START. WHEN TURNING THE KEY IT WILL CLICK BUT NOT TURN OVER. I HAVE HAD IF INTO THE MECHANICS SEVERAL TIMES, THEY HAVE TESTED THE STARTER, HAD THE SPARK PLUGS CHANGED, INCLUDING THE WIRES. STILL INTERMITTENTLY WILL NOT START. ESPECIALLY IF IT'S HOT OUT OR CAR IS HOT. SOME TIMES IT TAKES MULTIPLE TURNS OF THE FOB TO TURN OVER ENGINE. I HAVE READ CAR GURUS FORUMS AND HUNDREDS COMPLAIN OF THIS SAME ISSUE. IT DOES SOMETIMES START IF YOU DEPRESS BRAKE PEDAL THEN PUT IT IN NEUTRAL POSITION THEN TURN KEY AND IT WILL START. THIS HAS BEEN GOING ON NOW FOR ABOUT 2 YRS AND NO MECHANIC CAN SEEM TO FIGURE OUT THE ISSUE. I HAD SHUT MY VEHICLE OFF THE OTHER DAY WHILE WAITING FOR A LONG TRAIN TO PASS AT A CROSSING, AS SOON AS THE TRAIN PASSED AND WAS ABLE TO CROSS OVER TRACKS, THE DODGE JOURNEY WOULD NOT RESTART, WAS ALMOST REAR ENDED FROM CARS BEHIND ME. TOOK MULTIPLE ATTEMPTS TO START THIS VEHICLE. THERE IS CLEARLY AN OUTSTANDING IGNITION ISSUE WITH THIS VEHICLE. WHEN I CONTACTED DODGE DEALERSHIP THEY ALSO WERE AWARE OF THIS INTERMITTENT ISSUE BUT HAD NO SOLUTION. SOMEONE NEEDS TO LOOK AT THIS ISSUE AS A SERIOUS PROBLEM. A REAR END COLLISION CAN CAUSE AIRBAGS TO DEPLOY AS WELL CAUSING INJURIES, ALL BECAUSE YOUR CAR WON'T RESTART IF YOU TURN IGNITION OFF DUE TO TRAFFIC DELAYS OR TRAIN CROSSINGS.

Air Bags
Filed Jun 26, 201877,000 milesAL

THE HORN BLOWS BY ITSELF, WHILE DRIVING AND WHILE SITTING IN THE GARAGE UNOCCUPIED. IT HAS SHUT OFF WHILE DRIVING IN HEAVY TRAFFIC AND I HAD TO PUT IT IN NEUTRAL TO RESTART IT. THE AUR BAG LIGHT HAS COME ON AND APPARENTLY IN THE WORDS OF MY MECHANIC "I CAN'T FIND ANYTHING WRONG WITH IT". THE AIR AND HEAT STOPPED WORKING IN THE BACK OF THE VEHICLE LAST YEAR. THE CHECK ENGINE LIGHT GOES ON AND OFF. I'VE HAD IT TOWED TO THE SHOP TWICE BECAUSE IT WOULD NOT START, JUST TO BE TOLD IT CRANKED RIGHT UP ONCE AT THE SHOP AND AGAIN "I CAN'T FIND ANYTHING WRONG WITH IT". IT DOESN'T ACCELERATE LIKE IT'S SUPPOSED TO WHEN TAKING OFF, JERKS AND LAGS, AND ONCE ACCELERATED IT CONTINUES TO JERK AND LAG.

Service Brakes
Filed Jun 23, 201893,000 milesKY

THE REAR ARMS ON THE TIRE WHEELS BENT IN CAUSING THE TIRES TO GO COMPLETELY WORE DOWN ON THE INSIDES. IT WAS HARD TO SEE BECAUSE THE MIDDLE AND OUTSIDE WERE FINE. IT COST $457.00 TO REPAIR THE GARAGE SAID THIS WAS COMMON. I HAVE THEREPAIR RECORDS I DON'T KNOW HOE TO SEND ONLINE . IF THE TIRES HAD BLOWN IT COULD HAVE BEEN REALLY BAD AS I DRIVE 80 MILES ROUND TRIP A DAY TO WORK. HAVE'NT FIXED BRAKES YET BUT THE ROTORS ARE SHAKING WHEN I HIT THE BRAKES

Engine
Filed Jun 15, 2018110,000 milesIL

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS STATIONARY. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND RESTARTED. THE VEHICLE WAS TAKEN TO UFTRING CHRYSLER DODGE JEEP RAM (140 RADIO CITY DR., PEKIN, IL 61554, 309-382-1000) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COOLANT NEEDED TO BE ORDERED AND REPLACED. THE DEALER AND MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

Electrical System
Filed Jun 15, 201880,000 milesNC

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE HORN ERRONEOUSLY ACTIVATED. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT AND WOULD RANDOMLY OCCUR. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000.

Electronic Stability Control (esc)
Filed Jun 14, 2018100,000 milesKS

HORN RANDOMLY HONKS (WHILE IN MOTION AND WHILE PARKED TURNED OFF), DOORS LOCK/UNLOCK RANDOMLY (WHILE PARKED) AND THE HEADLIGHTS AND FLASHERS GO ON AND OFF (WHILE PARKED). I PULLED THE FUSE FROM THE HORN SO THAT IT DOESN'T HONK WHILE DRIVING DOWN THE ROAD OR BEING PARKED IN MY GARAGE OVERNIGHT. RECENTLY I HAVE REPLACED THE ALTERNATOR AND BATTERY AND THE VEHICLE WILL NOT START IN THE MORNING AFTER SITTING ALL NIGHT LONG. I DRIVE THE VEHICLE TO WORK PARK IT AND WHEN I GET READY TO LEAVE THE OFFICE FOR THE DAY THE VEHICLE IS DEAD ONCE AGAIN. SOMETHING IS DRAINING THE BATTERY...WE HAVE NOTHING PLUGGED INTO ANY OUTLETS OR CIGARETTE LIGHTERS INSIDE THE VEHICLE. EVEN DOUBLE CHECKED THAT ALL INTERIOR LIGHTS ARE OFF.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Dodge Journey → · Every Journey year → · How the figures are calculated →