DODGE HAS A RECALL (DODGE RECALL: SAFETY RECALL K07 / NHTSA RECALL: 10V658000) CONCERNING THE WIRING HARNESS IN THE FRONT DOOR, WHICH MAY BREAK AND COULD CAUSE THE AIRBAG LIGHT TO TURN ON AS THE SENSOR WOULD NOT BE CONNECTED. MY DODGE JOURNEY HAS THIS ISSUE WITH THE WIRING HARNESS, BUT DODGE WILL NOT FIX IT AS MY 2009 JOURNEY IS NOT LISTED UNDER THAT RECALL FOR SOME REASON.
2009 Dodge Journey complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED ON. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OCCUPANT RESTRAIN CONTROL (ORC) MODULE NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS) HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER INDICATED ON THE INTERIM NOTIFICATION LETTER INDICATED THAT THE PARTS COULD BECOME AVAILABLE MID OF SECOND QUARTER OF 2017.THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. IN ADDITION, THE CONTACT STATED THAT THE FAILURE OCCURRED ON ANOTHER OCCASION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE REMEDY WOULD NOT BE AVAILABLE UNTIL THE SECOND QUARTER OF 2017. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE VEHICLE STARTED TO SMOKE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER THE NEXT DAY, WHERE IT WAS DIAGNOSED THAT THERE WERE A CRACK IN THE POWER UNIT CASE THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,379.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT ALSO STATED THAT THE BRAKES WOULD WEAR EXCESSIVELY AFTER BEING REPLACED. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED A HEAD GASKET FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNED A 2009 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE VEHICLE STALLED, ROLLED OVER MULTIPLE TIMES, AND CRASHED INTO ANOTHER VEHICLE. IN ADDITION, A SMOKE ODOR EMITTED FROM THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED BACK AND LEG INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AWAY FROM THE CRASH SCENE. THE VEHICLE WAS NOT DIAGNOSED AND WAS DEEMED DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND 16V047000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V373000 (ELECTRICAL SYSTEM) AND 16V047000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOLS CONFIRMS PART NOT AVAILABLE. UPDATED 05/10/16*LJ *TR
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
END OF VALVE STEM SHOT OUT OF STEM WHILE TRYING TO AIR UP TIRE, END CORRODED AND BROKE, REPLACED STEM AND SENSOR UNIT. SEEMS THAT THIS IS A SERIOUS PROBLEM WITH THE METAL TYPES THAT ARE PUT ON AND INSTALLED AT THE FACTORY ON THESE MODELS CARS. EVEN SERVICE STATION (FIRESTONE) SAID THEY HAVE COLLECTION OF BAD STEMS ON THESE VEHICLES. I GOT LUCKY THAT I NOTICED AIR PRESSURE INDICATOR LIGHT WAS ON AN TOOK IT TO STATION TO AIR UP TIRE WHEN I TRIED TO PUT AIR IN TIRE AND END SHOT OUT LIKE A ROCKET AND THEN I LOST ALL THE AIR IN MY TIRE. WHAT HAS TO BE DONE TO HAVE THIS ISSUE TAKEN CARE OF BY THE MANUFACTURER WHEN THESE ARE OBVIOUSLY DEFECTIVE. DOES SOME ONE HAVE TO BE DRIVING DOWN THE ROAD GET IN AN ACCIDENT BECAUSE THE STEM BLOWS OUT AND THEY GET A FLAT OR BLOW A TIRE. MY CAR WAS STATIONARY AT THE TIRE PUMP AT THE TIME THIS HAPPENED, I CALLED ROAD SIDE ASSISTANCE TO REMOVE MY TIRE BUT THERE WAS NOTHING THEY COULD DO OTHERWISE.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V373000 (ELECTRICAL SYSTEM:IGNITION SWITCH). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 38,000.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THERE IS A ELECTRICAL MALFUNCTION IN THIS VEHICLE FUSES GO OUT EVERY COUPLE OF MONTHS, DUAL CONTROL HEAT RIGHT SIDE DOES NOT HEAT, ALSO WHEN DRIVING BURNING SMELL COMING OUT OF HEAT WENT, HAD SEVERAL PARTS REPLACED. I CONTACTED MANUFACTURER REGARDING THE ISSUES, THEIR REPLY WAS " WE ARE SORRY THAT YOU HAVE ISSUES BUT WE CANNOT HELP YOU", PURCHASED AFTER MARKET WARRANTY AND THEY REFUSE TO COVER THE HEAT ISSUE.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT WAS EXPERIENCING THE FAILURE SEVERAL MONTHS PRIOR TO THE RECALL NOTIFICATION WAS RECEIVED. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SEVERAL REPAIR SHOPS WHO WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION. THE MECHANIC REPLACED THE BATTERY AND THE IGNITION SWITCH, BUT THE FAILURE CONTINUED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE CONTACT WAS UNABLE TO OBTAIN THE PART FROM THE DEALER TO RECEIVE THE REPAIR FOR SEVERAL MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
HAVE A RECALL LETTER SENT TO FIX MY DODGE WIN....CALLED FOUR DIFFERENT DEALERSHIPS...CLOSEST ONES TO ME 78247 TWO DIDN'T HAVE OPENINGS TILL END OF MARCH...ONE WASN'T TAKING ANYMORE APPOINTMENTS..AND THE LAST ONE WAS FIRST COME FIRST SERVE MEANING I WOULD HAVE TO LEAVE MY CAR THERE FIVE DAYS FOR AN HOUR LONG FIX AND THEY WOULD GET TO IT WHEN THEY WOULD GET TO IT....OBVIOUSLY I DO NOT NORMALLY GO TO DEALERSHIPS FOR REPAIRS BECAUSE OF THE LACK OF DEVICE..CASE IN POINT AND THE OVERCHARGES FOR SIMPLE REPAIRS. AT THIS POINT IT LOOKS AS THOUGH NO DEALERSHIP IS WILLING TO TAKE TIME FOR A RECALL FIX ON THEIR OWN PRODUCT. WHAT OTHER WAY..MEANS IS THERE TO FIX THIS SINCE IT SEEMS I'M ON MY OWN UNTIL THIS PART BREAKS.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE OR WHEN DRIVING ACROSS BUMPY ROADS, THE VEHICLE'S ELECTRICAL SYSTEM WOULD FAIL WITHOUT WARNING AND ALL ALARMS SOUNDED HOWEVER, THE VEHICLE WOULD REMAIN ON AND WOULD STILL BE ABLE TO BE DRIVEN. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT.
THE FAILURE THAT OCCURRED ON FEB 12,2016. PUT THE LIFE OF MY CHILD AND MYSELF IN EMINENT DANGER. WHILE TRAVELING 70 MPH IN THE HIGH SPEED LANE, WITH MODERATE TRAFFIC ON THE HIGHWAY, THE CAR SUDDEN SHUT OFF. THE DASHBOARD WENT BLACK, THE ENGINE STALLED AND THE CAR BECAME ALMOST IMPOSSIBLE TO DRIVE. NOT ONE INDICATOR LIGHT ON THE INSIDE OR THE OUTSIDE OF THE VEHICLE WORKED, I REACHED FOR HAZARD LIGHTS THAT DID NOT RESPOND, THE GAS PEDAL WAS UNRESPONSIVE. THE STEERING WAS SLOW AND HARD TO USE- POWER STEERING WAS NOT AVAILABLE. BRAKES SEEMED SLOW TO RESPOND. I KNOW FOR CERTAIN HAD I COLLIDED WITH ANY ITEM THE AIRBAGS WOULD ABSOLUTELY WITHOUT A DOUBT NOT DEPLOYED. THE CAR HAD SIMPLY DECIDED TO "SHUT OFF", I PUT THE CAR IN NEUTRAL HOPING TO CONTINUE ROLLING FORWARD DOWN THE HIGHWAY WITH TRAFFIC. I WAS ABLE TO MUSCLE THE CAR TO SAFETY ON THE SIDE OF THE ROAD. I PLACED THE CAR IN PARK , AND TURNED THE IGNITION TO THE OFF POSITION. AFTER SEVERAL MINUTES OF CALMING MYSELF AND MY DAUGHTER DOWN I RESTARTED THE CAR. IT STARTED, HOWEVER NOW EVERY LIGHT THAT CAN ILLUMINATE ON THE DASH, THE WIPERS, DAY TIME RUNNING LIGHTS, RADIO, AND DOOR CHIMES IN A 30-40 SECOND REPEATING PATTERN. THE DASHBOARD INDICATES THAT THE CAR IS IN PARK, REVERSE, NEUTRAL, AND ALL FORMS OF DRIVE AT THE SAME TIME. THE SPEEDOMETER, RPM GAUGE, GAS GAUGE , OIL PRESSURE AND TEMPERATURE GAUGE BOUNCE FROM THE MINIMUM TO THE MAXIMUM DURING THE CYCLE. THE CAR HAS CLEARLY HAD A EXTENSIVE ELECTRICAL FAILURE- THE "MAIN COMPUTER"
TL* THE CONTACT OWNS A 2009 DODGE GRAND JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE WIRELESS IGNITION NODE MODULE RECALL NOTICE. *SMD
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT HAD NOT BEEN ABLE TO SCHEDULE A RECALL REPAIR APPOINTMENT FOR MORE THAN TWO YEARS DUE TO THE PART NOT BEING AVAILABLE. THE DEALER WAS CALLED SEVERAL TIMES AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO PROVIDE A DEFINITE DATE FOR WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE IDLING AT A TRAFFIC LIGHT, ANOTHER VEHICLE RAN A TRAFFIC LIGHT AND CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED. THE DRIVER SUSTAINED HEAD, NECK, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN EXPLAINED THAT THE AIR BAGS FAILED TO DEPLOY SINCE THE IMPACT WAS MORE TO THE RIGHT OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 18,750. UPDATED 04/20/16*LJ *JS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. PARTS DISTRIBUTION DISCONNECT.
BRAKE ROTORS WARPED. TROUBLE STOPPING. STEERING WHEEL SHAKING WHEN BRAKES APPLIED.
2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE RECALL REPLACEMENT PARTS REIMBURSEMENT. *SMD THE CONSUMER STATED CHRSYLER INFORMED HIM, HE WOULD NOT RECEIVE REIMBURSEMENT, BECAUSE THE PART DID NOT FAIL WHILE HE WAS DRIVING. THE CONSUMER STATED THE PART FAILED, WHEN HE TRIED TO START THE VEHICLE. *JB
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM ), HOWEVER, THE PAR TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
THE WIRELESS IGNITION NODE CUTS OFF THE ENGINE WHILE DRIVING AND THIS HAS HAPPENED ON SEVERAL OCCASIONS FOR THE PAST YEAR 2015
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTICE OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS ATTEMPTING TO STOP THE VEHICLE, THE VEHICLE WOULD STALL WITHOUT WARNING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO SHAKE. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION NODE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,400. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED IGNITION FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. PARTS DISTRIBUTION DISCONNECT.
WE CALLED OUR LOCAL DODGE DEALER, UNIVERSITY DODGE OF FLORENCE ALABAMA AND WE WERE TOLD THAT THE SAFETY RECALL THAT IS REQUIRED FOR OUR VEHICLE WAS NOT ABLE TO BE ORDERED AT THIS TIME, AND MIGHT TAKE UPWARDS OF 2 YEARS TO RECIEVE THE PART TO FIX THE RECALL. THIS IS UNACCEPTABLE TO ME AND ENDANGERS OUR SAFETY AND OUR FAMILIES SAFETY.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
WE BOUGHT THE CAR NEW IN APRIL OF 2009. IN AUGUST OF 2012 BRAKES STARTED ACTING 'STICKY AND JERKY'. TOOK IT BACK TO THE DEALERSHIP JUST BECAUSE OF THE BRAKES (HAD EXTENDED WARRANTY). WE HAD A STRONG FEELING IT HAD SOMETHING TO DO WITH THE ESP BAS SYSTEM. THEY DIDN'T EVEN LOOK AT IT BEFORE SAYING 'NO' IT WASN'T THE ESP BAS SYSTEM. THROUGH MULTIPLE DEALERSHIP SERVICE VISITS, OIL CHANGES AND SUCH; BRAKES STAYED CONSTANTLY JERKY. 2+ YEARS AGO I WENT INTO DEALERSHIP FOR TIRE ROTATION AND OIL CHANGE AND THEY TOLD ME I'D HAVE TO REPLACE MY BRAKES SOON. UNHAPPY WITH THE LONG WAIT AND COST OF SERVICE AT THE DEALERSHIP I'VE BEEN TAKING THE JOURNEY INTO ANOTHER SHOP WHERE I ASKED THEM TO CHECK MY BRAKES AND THEY SAID THEY WERE FINE. YESTERDAY WHILE DRIVING APPROX. 35MPH THE ESP BAS LIGHTS CAME ON AND ALL OF A SUDDEN THE BRAKES WEREN'T STICKY OR JERKY. THEY WORKED LIKE THEY WERE SUPPOSED TO IN THE FIRST PLACE. THE ESP BAS (YELLOW) LIGHTS WILL NOT TURN OFF. I KNOW SOONER OR LATER I'LL HAVE TO REPLACE THE BRAKES BECAUSE THEY PUT SUCH SHODDY ONES ON AT THE FACTORY, BUT THE PROBLEM WITH THE ESP BAS IS A COMPUTER PROBLEM THAT EFFECTED THE BRAKE SYSTEM AND IT SHOULD HAVE BEEN ADDRESSED BY THE DEALERSHIP. BETWEEN THE POOR DISMISSIVE WAY THE DEALERSHIP HANDLED THIS ESP BAS PROBLEM (DIDN'T EVEN TEST DRIVE) AND THE CHEAP BRAKES DODGE INSTALLED. I WILL NEVER BUY A VEHICLE FROM EITHER OF THEM AGAIN.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THIS COMPLAINT IS IN REGARD TO RECALL R03/NHTSA 14V-373. I HAVE HAD THIS CAR SINCE 2013 AND HAVE HAD SEVERAL RECALL NOTICES AND I HAVE CALLED MY LOCAL DEALERSHIP TO SCHEDULE AN APPOINTMENT. THEY STATED THAT THE PARTS HAVE NOT ARRIVED AND THAT UNTIL THEY DID, IT COULDN'T BE REPAIRED. THIS HAS BEEN SEVERAL MONTHS AGO AND NO WORD HAS BEEN RECEIVED TO SCHEDULE AN APPOINTMENT. NOW WE HAVE A NEW RECALL NUMBER ABOUT THE SAME PROBLEM AND THEY STILL HAVEN'T CALLED. THE VEHICLE HAS AN INTERMITTENT PROBLEM WITH STARTING, SO FAR, IT EVENTUALLY STARTS BUT I KNOW IT IS JUST A MATTER OF TIME BEFORE IT LEAVES ME OR MY WIFE STRANDED. I WOULD HATE TO SEE WHAT WOULD HAPPEN IF IT SWITCHED FROM ON TO ACCESSORY AND LOST ALL POWER GOING DOWN THE ROAD. I DON'T KNOW WHO IS AT FAULT, THE DEALERSHIP OR THE MANUFACTURER, BUT I FEEL THIS HAS NOT BE HANDLED IN A REASONABLE TIME AND IS ALSO A SERIOUS SAFETY RISK.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
RECEIVED FIRST RECALL LAST YEAR ABOUT JUNE AND WENT TO DEALER. THEY DID NOT HAVE THE PART. THIS WAS DONE AT LEAST 3 TIMES. RECEIVED SECOND RECALL FOR THE SAME THING. DEALER WAS CONTACTED AND WAS STILL TOLD NO PART AVAILABLE. ON 1-8-2016 I CONTACTED THE VEHICLE SAFETY HOTLINE AND WAS ASSURED THE WOULD FILE MY COMPLAINT. COMPLAINT ID IS OD-10818896. STILL HAVE NOT RECEIVED FURTHER INFO ON THIS MATTER. WAS SUPPOSE TO RECEIVED SOMETHING ABOUT THIS IN THE MAIL AND ALSO BY E-MAIL.
RECALL # R03/ NHTSA 14V-373 ....CALLED DEALER ( NORTHTOWN AUTO. 2020 NIAGARAFALLS BLVD. 14150. ABOUT RECALL. MY CAR HAS SHUT OFF UNEXPECTEDLY IN THE PAST. THEY CONVEYED IT COULD BE MONTHS BEFORE THEY GET TO IT. THIS IS UNSAFE AND UNACCEPTABLE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Dodge Journey → · Every Journey year → · How the figures are calculated →