2009 Dodge Journey Awd complaints

I HAVE A 2009 DODGE JOURNEY THAT I PURCHASED IN JUNE 2008. I HAVE HAD SO MANY PROBLEMS WITH THE BRAKES (FRONT AND BACK) OF MY CAR. I HAD PROBLEMS EVER SINCE I WAS AT 9,000 MILES. IT'S CRAZY.. .THE DEALERSHIP KEPT "FIXING" THE PROBLEM, SUPPOSEDLY BUT I HAD TO TAKE MY CAR IN THERE AT LEAST FOUR DIFFERENT TIMES BEFORE MY CAR EVEN HIT 20,000 MILES. I FILES A COMPLAINT AT CHRYSLER... THEY DIDN'T SEEM TO CARE... AND TOOK IT UPON MYSELF TO GO TO ANOTHER DODGE DEALERSHIP TO SEE IF THEY SAW THE SAME PROBLEMS AND THEY (WITH THE COOPERATION OF CHRYSLER'S COMPLAINT DEPARTMENT) TOOK CARE OF IT FREE OF CHARGE. I HAD TO SWITCH DEALERSHIPS BECAUSE THE ORIGINAL DEALER HAD ENOUGH AND WOULDN'T FIX IT FOR FREE ANYMORE. IT WAS OBVIOUSLY NOT MY FAULT! I QUESTIONED WHETHER THEY WERE EVEN FIXING IT AT ALL. I HAVE TO CHANGE MY BACK BRAKES NOW, YET AGAIN! IT'S TOO MUCH MONEY FOR A PRETTY NEW CAR, BARELY 2 YEAR OLD. I TOLD THEM TO TAKE MY CAR BACK AND NEVER HEARD ANYTHING MORE ABOUT IT... I WOULD LOVE TO GIVE IT BACK... AND I HOPE THEY RECALL THEM SOON! *TR

2009 DODGE JOURNEY SXT AWD. FRONT BRAKE SYSTEM. HAD VIBRATION IN FRONT END, DEALERSHIP TOLD ME IT WAS RUST FROM BEING PARKED OUTSIDE AND THAT THE TECHNICIAN HAD SANDED IT OFF. THIS DID NOT CORRECT THE PROBLEM THAT I FELT WERE WARPED ROTORS. I TOOK A TRIP TO MECHANICSBURG, ABOUT 350 MILES FROM HOME, AND UPON RETURN MY BRAKES ARE "TOAST". PADS, ROTORS AND WHO KNOWS WHAT ELSE ARE ALL GOING TO HAVE TO BE REPLACED AT A SIGNIFICANT COST TO ME; MORE THAN $400.00 (US) IN THIS ECONOMY. I BOUGHT AN AMERICAN CAR TO DO MY PART FOR THE ECONOMY. I THINK I AM GOING TO REGRET THIS PURCHASE. I TRADED MY 2001 LAND ROVER IN FOR THIS. *TR

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE 3 MPH IN HIS GARAGE, HE SMELLED A BURNING ODOR. A FEW WEEKS LATER AFTER DRIVING FIFTEEN MILES AT A TRAFFIC LIGHT, HE SMELLED SMOKE AND SAW IT BEHIND THE LEFT FRONT WHEEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE DEALER STATED THAT THEY WERE WAITING FOR FURTHER INSTRUCTIONS REGARDING THE FAILURE FROM THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 5,300. THE POWER TRANSFER SEAL UNIT WAS REPLACED. UPDATED 11/12/10

AT 8234 MILES I TOOK MY 2009 DODGE JOURNEY AWD TO THE DEALERSHIP WITH SLIGHT PULSATION WHILE BRAKING AND THE DEALERSHIP RESURFACED THE FRONT ROTORS. AT 11156 THE CAR WENT IN FOR BRAKE ISSUES AND THE DEALERSHIP REPLACED THE FRONT BRAKE PADS. AT 11574 THE CAR WENT IN ONCE AGAIN FOR BRAKE VIBRATION AND THE DEALERSHIP REPLACED BOTH FRONT ROTORS. AT 16049 THE REPLACED ROTORS WERE RESURFACED. AT 17669 AGAIN FOR BRAKE VIBRATION BUT THE DEALERSHIP COULD NOT DUPLICATE PROBLEM. AT 20554 THE FRONT ROTORS WERE REPLACED ONCE AGAIN. AT 23669 THE 2ND SET OF ROTORS WERE RESURFACED. AT 24944 THE ROTORS AGAIN WERE REPLACED FOR THE 3RD TIME. NOW IT SEEMS TO ME THIS MIGHT BE A DEFECT ON THE BRAKES, BUT ACCORDING TO THE DISTRICT MANAGER AT CHRYSLER IT IS MY DRIVING THAT IS CAUSING THE BRAKES TO GET BAD. I HAVE BEEN LUCKY THAT DODGE HAS NOT CHARGED ME UP UNTIL THIS WEEK. DODGE WILL NO LONGER REPAIR THE BRAKES BECAUSE ACCORDING TO THE DISTRICT MANAGER "IT IS NOT THE CAR, BUT MY DRIVING". I CURRENTLY HAVE 25K MILES AND HAVE GONE THROUGH 3 SETS OF ROTORS (AND STILL VIBRATES) AND BELIEVE ME I DO NOT RIDE THE BRAKES AS THEY CLAIM. *TR

WHILE MAKING A TURN THERE WAS A LOUD BANG FROM THE UNDER THE ENGINE AREA. AFTER THAT THE CAR WOULD NOT MOVE, HAD TO BE TOWED TO DEALER. DEALER REPLACED PTO UNIT. IF THIS HAD HAPPENED ON THE FREEWAY THERE MIGHT HAVE BEEN A REAR END COLLISION. *TR

MY 2009 DODGE JOURNEY R/T AWD HAS JUST OVER 21,000 MILES ON THE ODOMETER. RECENTLY, THE BRAKES WERE ACTING WORSE THAN NORMAL, SO I TOOK IT IN TO A SERVICE CENTER. I HAVE LEARNED THAT THE PADS AND ROTORS ARE COMPLETELY SHOT, MAKING METAL-TO-METAL CONTACT. ALL WILL NEED REPLACED - AT 21,000 MILES! CHECKING THE INTERNET, I HAVE LEARNED THAT THIS IS A COMMON PROBLEM WITH THE DODGE JOURNEY. NUMEROUS OWNERS HAVE HAD TO HAVE COMPLETELY NEW BRAKES INSTALLED WITH LESS THAN 23,000 MILES ON THEIR CARS. THE FACTORY WARRANTY ONLY COVERS BRAKE PROBLEMS FOR 12 MONTHS / 12,000 MILES. THERE IS CLEARLY A DESIGN PROBLEM WITH THE BRAKES ON THIS VEHICLE LINE. *TR

WE BOUGHT A 2009 DODGE JOURNEY SXT BACK IN MAY 09. IN THE LAST MONTH FEB 2010 ON, THE AUTOMATIC LOCKING/SECURITY MECHANISM FOR THE DRIVER SIDE DOOR HAS FAILED (SCHEDULED TO BE LOOKED IN TWO DAYS) AND TODAY OUR TRANSMISSION/GEARBOX LITERALLY EXPLODED UNDER THE HOOD AT 6,000 MILES. WE WERE DRIVING DOWN A BACK ROAD ON THE WAY TO STORE WHEN A STRING SMELL OF BURNING CAME INTO THE CABIN AND THEN WE HEARD A SEVERE POP AND THEN NOTHING BUT BILLOWING SMOKE. WE HAD OUR TWO YOUNG CHILDREN IN CAR SEATS AND IMMEDIATELY STOPPED THE VEHICLE TO TRY AND GET THEM AWAY FROM THE POSSIBILITY OF THE ENGINE BEING ON FIRE. WE GOT THE KIDS OUT AND I WENT BACK TO SHUT OFF THE CAR ONCE I SAW IT WASN'T FUEL LEAKING. ONCE IT COOLED DOWN AND STOPPED SMOKING I RAISED THE HOOD AND SAW WHAT LOOKED TO BE BURNT TRANSMISSION FLUID AND SMALL METAL FLAKES ALL OVER MY ENGINE AND UNDERSIDEOF THE HOOD. SO IT WAS JUST TOWED TO THE LOCAL DEALERSHIP TO FIND THE CAUSE. SO NOW I HAVE A CAR WITH A FAULTY SECURITY SYSTEM AND POSSIBLY NEEDS A NEW TRANSMISSION AND WE ONLY HAVE 6,000 MILES ON THE CAR. STILL WAITING FOR THE DEALERSHIP TO DO THE WORK. ON A SIDE NOTE, WITH ALL OF THESE ISSUES ON A BRAND NEW CAR WE MAY BE EXPLORING LEGAL OPTIONS IF CHRYSLER DOESN'T MAKE THIS RIGHT. *TR

ROTORS, BRAKE PADS, AND CALIPERS. I HAVE HAD MY CAR IN THE SHOP 3 TIMES WITHIN THE LAST MONTH TO TRY TO FIX THIS PROBLEM. MY TIRES/BRAKES VIBRATE AND MAKE A LOUD HUMMING SOUND ON THE FREEWAY AT SPEEDS ABOVE 50 MPH AND WHEN I APPLY THE BRAKES. THE PROBLEM STARTED IN OCTOBER, I WAS TOLD THEY COULDN'T FIND ANYTHING WRONG WITH THE VEHICLE. I TOOK IT BACK IN JANUARY AND HAVE BEEN BACK 3 TIMES SINCE THEN. *TR

HAVE HAD A 2009 JOURNEY SINCE AUGUST 2008. AT ABOUT THE ONE-YEAR MARK, THE VEHICLE BEGAN AN ODD NOISE WHEN TURNING HARD LEFT. THE DEALER REPLACED A PS RESERVOIR, BUT THE NOISE IS STILL OFTEN EVIDENT. *TR

REDUCED BRAKING CAUSED BY WORN FRONT ROTORS AND FRONT BRAKE PADS FROM PREMATURELY WEARING OUT IN 13 MONTHS OF USE. ROTORS WORN BEYOND REPAIR (CANNOT BE RESURFACED) AND PADS WORN COMPLETELY. APPEARS TO BE DESIGN AND PRODUCT FAILURE. BRAKING SYSTEM MAYBE INADEQUATE FOR THE LOAD OF THE VEHICLE CAUSING EXCESSIVE WEAR. REQUIRES UPGRADED BRAKING SYSTEM TO OFFSET SIZE AND WEIGHT OF VEHICLE. ADDITIONALLY, CANNOT PURCHASE ANY UPGRADE ROTORS FROM THIRD PARTY SUPPLIERS DUE TO NEWNESS OF MODEL. NOTHING IS CURRENTLY AVAILABLE EXCEPT THE SAME OEM PARTS FROM DODGE/CHRYSLER. VEHICLE SUSTAINED A LOSS OF BRAKING EFFICIENCY UNTIL ALMOST COMPLETE LOSS OF FRONT BRAKING SYSTEM. LOUD GRINDING AND HIGH PITCH NOISE FROM ROTORS. NO WARNING LIGHTS OR WARNING SYSTEM THAT BRAKING SYSTEM REQUIRED REPAIR OR SERVICE. VEHICLE LOST FRONT BRAKES SOONER THAN A REASONABLE PERSON WOULD HAVE OR COULD HAVE ANTICIPATED AND NO WARNING TO CAUSE INSPECTION TO OCCUR. *TR

I HAVE A 2009 DODGE JOURNEY R/T WHICH HAS LED COURTESY LAMPS OVER HEAD AND UNDER THE DASH ON BOTH SIDES AS WELL AS A REAR DOME. THE OVERHEAD DOME AND FRONT LED'S ARE CONTROLLED BY OPENING THE DOORS AS MOST COURTESY LAMPS ARE. HOWEVER THE UNDER THE DASH COURTESY LAMPS ARE CONTROLLED WITH THE DASH INSTRUMENTATION LAMPS, THEREFORE WHEN YOU DRIVE WITH THE HEADLAMPS ON, THEY ARE ALSO ON. THIS MAKES DRIVING AT NIGHT VERY DIFFICULT AS THE INSIDE OF THE VEHICLE IS ILLUMINATED, CAUSING GLARE AND POOR VISIBILITY OUTSIDE OF THE VEHICLE. I HAVE RETURNED THE VEHICLE TO THE DEALER ON SEVERAL OCCASIONS, AS OF FRIDAY 6/26/09 THEY NOW INFORM ME THAT IS THE WAY IT IS MADE AND CAN'T BE CHANGED. THIS IS DANGEROUS AND UNACCEPTABLE. *TR