Page 2 of 4 · complaints 51–100 of 161

2009 Dodge Journey Awd complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Electrical System
Filed Jul 30, 2015100,000 milesCA

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. WHILE DRIVING AT 60 MPH, THE CONTACT ATTEMPTED TO TURN THE VEHICLE TO THE RIGHT AND THE ENGINE STALLED WITH SEVERAL INDICATORS ILLUMINATING ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO RESTART AFTER THE FIRST ATTEMPT. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION NODE MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Air Bags
Filed Jul 15, 2015TN

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Unknown or Other
Filed Jul 12, 2015NC

RECEIVED RECALL NOTICE IN 2014. NOTIFIED DEALER IN ELIZABETH CITY, NC PROMPTLY, AS INSTRUCTED. THEY INFORMED ME THE PART WAS ON BACK ORDER AND WOULD CONTACT ME ASAP. I HAVE CHECKED BACK WITH THEM SEVERAL TIMES IN 2014 AND NOW 2015 WITH NO EXPECTED DATE OF REPAIR. I AM CONCERNED FOR MY SAFETY AS I DRIVE LONG DISTANCES. PLEASE ADVISE WHAT IS MY NEXT COURSE OF ACTION.

Air Bags
Filed Jul 6, 2015NY

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Power Train
Filed Jun 3, 201540,000 milesSD

PURCHASED AT 40K IN 2011 AND NOW AT 90K IN 2015. HAVE HAD TO REPLACE TRANSMISSION, REAR DIFF, TIE RODS (2X !) BRAKES (2X !) ROTORS, AND BALL JOINTS. AND TIRES WEAR TO FAST. NOW MY AIRBAG LIGHT IS ON. THEY SAID I NEED TO REPLACE THE COLUMN RING APPERATIS... WHAT A P.O.S.! PLEASE RECALL THE ENTIRE VEHICLE.

Unknown or Other
Filed Jun 1, 2015MD

THE HORN BEEPS FOR NO REASON WHEN THE CAR IS IN PARK. IT WILL GO HOURS WITH NO HONKING THEN WILL HONK FOR AN HOUR BEEP THEN BEEP BEEP BEEP THEN BEEP THEN BEEP BEEP BEEP. AND SO ON. THEN IT WILL STOP FOR A HALF AN HOUR AND START ALL OVER AGAIN THEN STOP FOR A FEW HOURS AND START. MY HUSBAND FINALLY PULLED THE FUSE. WE HAD TO HAVE A NEW BATTERY INSTALLED ON 5-27-15 AND WERE TOLD IT HAS NOTHING TO DO WITH THAT. DOES IT HAVE ANYTHING TO DO WITH THE RECALL I JUST SAW THAT WAS ISSUED ON 5-16-15

Service Brakes
Filed May 5, 2015CT

BRAKE PROBLEM THE ROTOR GETTING VERY HOT. *TR

Engine and Engine Cooling
Filed Apr 24, 201576,000 milesLA

CAR STARTED SMOKING FROM HEATING HOSE BUSTING AND STARTED RUNNING HOT.... ALSO FRONT WINDSHIELD WATER DISPENSER NO LONGER WORKS.... TOLD DEALERSHIP CAR KILLS SOMETIMES WHILE DRIVING.... WAS TOLD A RECALL BUT PARTS NOT AVAILABLE... ALSO WHEN CAR IS PUT FROM REVERSE TO DRIVE AFTER COMPLETE STOP... IT JERKS AND ENGINE BANGS... GOT TOLD BLOCK AROUND ENGINE WALL.... ALSO NOT COVERED UNDER FULL EXTENDED WARRANTY...... SOMETIMES CAR WILL NOT START B/C OF IGNITION SWITCH WHICH SOMETIMES TAKES ABOUT 15 TRIES TO START CAR... OR HAVE TO PUT IN NEUTRAL TO START..... JUST TOTALLY DISAPPOINTMENT B/C I LOVE THE SIZE AND ALL MY AMENITIES IN MY SUV, HEATED SEATS, LEATHER, T.V., INIFINITY RADIO..... DEFINITELY DISAPPOINTMENT.... WENT WITH A DODGE AGAIN.... BC MY DURANGO SAVED MY LIFE.... AND I FELT SAFE IN ANOTHER SUV...... *TR

Air Bags
Filed Apr 16, 2015140,000 milesMO

12-26 2014 I OPENED UP A CASE NUMBER [XXX] NO ONE ANSWERED ANY QUESTIONS FOR ME. 03-05-2015 I OPENED UP ANOTHER CASE NUMBER [XXX] 06-20-2014 I RECEIVED A IMPORTANT SAFETY RECALL NOTICE WHICH STATES.... THE PROBLEM IS... UPON STATING YOUR VEHICLE THE FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK), MAY NOT FULLY SEAT IN THE "ON" POSITION. IF NOT FULLY SEATED, UNDER OPERATING CONDITIONS (FOR EXAMPLE BUMPY ROADS) THE FOBIK COULD INADVERTENTLY MOVE TO THE "ACCESSORY" MODE. THIS COULD CAUSE UNINTENDED ENGINE SHUT OFF AND THE PASSIVE RESTRAINT SYSTEMS, INCLUDING THE AIRBAGS TO SHUT OFF. THIS COULD INCREASE THE RISK OF A CRASH UNDER CERTAIN DRIVING CONDITIONS AND INCREASE THE RISK OF OCCUPANT INJURY DURING A CRASH. WHAT WE MUST DO TO ENSURE YOUR SAFETY... ONCE YOU RECEIVE YOUR FOLLOW UP MAIL IN THE SIMPLY CONTACT CHRYSLER WHICH I DID. UNTIL THIS REPAIR IS COMPLETED THE VEHICLE CAN BE DRIVEN. HOWEVER, AS A PRECAUTION ALL DRIVERS ARE ADVISED TO REMOVE ALL ALL OBJECTS FROM THE FOBIK (SUCH AS KEY CHAINS, ADDITIONAL KEYS). AND ENSURE THAT THE FOBIK IS SECURELY AND CORRECTLY ALIGNED IN THE "ON" POSITION AND NOT ALIGNED BETWEEN THE "ON" AND "ACCESSORY" POSITION BEFORE THE DRIVING THE VEHICLE. PLEASE HELP ME GET MY CAR FIXED. I AM VERY UPSET IT HAS TOOK OVER A YEAR TO RESOLVE. I BOUGHT MY BRAN NEW CAR OFF THE SHOWROOM FLOOR AND THEY CANNOT FIX IT FOR ME TO KEEP ME AND MY FAMILY SAFE ON THE ROADWAYS. I HAVE TO PAY A LOT OF MONEY EVERY YEAR KEEPING MY UPKEEP ON THE CAR TO MAKE AND KEEP IT SAFE

Air Bags
Filed Mar 12, 2015MO

AS I WAS ACCELERATING ON A HIGHWAY ENTRANCE RAMP, MY DRIVER'S SIDE CURTAIN AIRBAGS DEPLOYED (FROM THE FRONT OF THE CAR AND ALL THE WAY TO THE HATCH IN THE BACK OF THE CAR). I PULLED OVER ONTO THE SHOULDER OF THE ROAD AND TURNED THE CAR OFF. I TURNED MY CAR TO BATTERY MODE TO ROLL DOWN THE WINDOWS TO RELEASE THE POWDER AND SMELL AND ANOTHER AIRBAG DEPLOYED (I BELIEVE IT WAS THE DRIVER'S SEAT, BUT AM NOT CERTAIN). *TR

Electrical System
Filed Mar 10, 2015MI

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Unknown or Other
Filed Feb 26, 2015PA

GOT A RECALL FOR THE FOBIK IN SEPTEMBER WENT TO THE DEALER COURTESY MOTORS THEY SAID THEY PUT OUR NAME ONLIST SHOULD BE IN DECEMBER WELL HERE IT IS END OF FEB. AND STILL NO PART IS THERE STILL AHO;D UP ON THIS PART? ALSO MY AIRVBBAG LIGHT HAS BEEN ON SINCE THEN IS THIS PART OF THE PROBLEM WITH THAT PART.

Electrical System
Filed Jan 16, 2015TX

2009 DODGE JOURNEY HAS A RECALL ( L25) ON THE WIN MODULE DETENT RING , THIS VEHICLE WAS SOLD TO ME BY A DEALERSHIP IN 2012 WITH NOTHING SHOWING ON THE CAR FAX OF THIS RECALL. THE RECALL CAUSE THE KEY TO SLIP FROM THE IGNITION AND COMPLETELY SHUTTING THE CAR DOWN WHILE MOVING. THE KEY INADVERTENTLY MOVES AND THE ENGINE SHUT DOWN , DEPOWERING THE AIR BAGS, POWER STEERING AND POWER BRAKING. WHEN INITIALLY CALLING IN THE COMPLAINT , CHRYSLER/ DODGE EXPLAINED THAT THERE IS NO FIX OR PART YET AVAILABLE. I FURTHER EXPLAINED AS A SINGLE MOTHER THIS WAS A HUGE SAFETY HAZARD , BECAUSE IN MULTIPLE OCCASIONS I HAVE BEEN ON A FREEWAY OR STREET AND ALMOST ROLLED INTO ANOTHER CAR , ROLLING DOWN BACKWARDS ON A FREEWAY RAMP UNABLE TO BRAKE OR TELEPHONE POLE. DODGE/CHRYSLER STATED I WOULD JUST HAVE TO WAIT OR TAKE IT TO A DEALERSHIP FOR A TEMPORARY FIX.( THIS SAME TEMPORARY FIX IS NOTED IN THE DODGE DEALER SYSTEM NOT TO PUT IN THE NEWER YEAR PARTS INTO AN OLDER MODEL CAR ) AFTER CALLING AND GOING UP TO THEIR RECOMMENDED DEALERSHIPS FOR DODGE THE SERVICE DEPARTMENT STATES THEY HAVE THEIR HANDS TIED BECAUSE THERE IS STILL NO PART AVAILABLE FOR THE YEAR OF MY CAR. THEY ALSO STATED I WOULD HAVE TO PAY OUT OF POCKET ALMOST 700 DOLLARS FOR A TEMP FIX USING A NEWER MODEL CAR THAT MAY OR MAY NOT FIX IT . I AM COMPLETELY TERRIFIED TO DRIVE MY CAR THAT I HAVE TO CONTINUE TO PAY ON AND DODGE/CHRYSLER IS COMPLETELY BRUSHING OFF THE ISSUE. GOD FORBID IF WE ARE HARMED OR EVENTUALLY IN AN ACCIDENT WAITING 3

Engine
Filed Jan 2, 201583,000 milesMO

AS I WAS TURNING INTO A SUBDIVISION A LOUD KNOCKING NOISE FOLLOWED BY A SQUEAL AND MY ENGINE COMPLETELY SHUT DOWN AND SEIZED. I HAVE A LITTLE OVER 83,000 MILES ON MY 2009 DODGE JOURNEY. THERE WERE NO INDICATIONS OF ANY PROBLEMS. IT WAS ONE OF THE QUIETEST VEHICLES I HAVE EVER OWNED, AND THIS HAPPENED OUT OF NO WHERE. THE SHOP HAS INFORMED US THAT THE ENGINE IS COMPLETELY SEIZED AND NEEDS TO BE REPLACED. THE MECHANIC HAS NOT SEEN SUCH SILVERY OIL IN A LONG TIME. THIS COMES ACROSS LIKE A MANUFACTURE ERROR SUCH AS YOUR RECALL FOR THE ROD BEARING IN YOUR 2012. CAN SOMEONE PLEASE INVESTIGATE THIS. I JUST MADE MY THIRD PAYMENT ON THIS VEHICLE, AND NOW I AM WITHOUT A VEHICLE, AFTER OWNING IT FOR 87 DAYS AT THE TIME OF INCIDENT. AN OIL CHANGE WAS DONE APPROXIMATELY 1000 MILES PRIOR TO THE INCIDENT AND THERE WERE ABSOLUTELY NO WARNING SIGNS. WE NEED OUR VEHICLE, AND IT IS GOING TO COST $4000 TO FIX, AND WE STILL OWE OVER $10,000 BECAUSE WE PURCHASED IT ON SEPTEMBER 25, 2014 AND THIS HAPPENED ON DECEMBER 22, 2014. THIS HAS TO BE A MANUFACTURING ISSUE. PLEASE ADVISE AS TO WHAT TO DO TO HAVE THIS FIXED. *TR

Electrical System
Filed Dec 29, 2014MI

SAFETY RECALL ON CHRYSLER. UPON STARTING YOUR VEHICLE THE FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK), MAY NOT FULLY SEAT IN THE "ON" POSITION. *MW THE CONSUMER WAS INFORMED THE PART WAS NOT AVAILABLE. *JB

Electrical System
Filed Nov 29, 201461,750 milesMO

I JUST BOUGHT THIS CAR IN JULY 2014 USED WITH 56,000 MILES ON IT. AND I ALREADY HAD IT IN THE SHOP JUST IN THE BEGINNING OF AUGUST BECAUSE THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE. IT SOUNDED LIKE A NORMAL "MORNING KNOCK" BUT IT WAS ALWAYS THERE AND WHEN YOU DROVE IT SOUNDED WORSE. I HAVE NOT STARTED MY CAR ALL DAY TODAY, THEN WHEN I WENT TO GO SOMEWHERE I TRIED TO START MY CAR AND IT JUST GAVE ME TICK NOISES IT WOULD NOT TURN OVER. I KNOW THE BATTERY WASN'T DEAD BECAUSE THE CAR DOOR WAS OPEN AND THERE WAS THE DING NOISES AND THE LIGHTS WERE ALL ON IN THE CAR WHEN THE DOORS WERE OPEN. NOW I HAVE GOTTEN THE VEHICLE TO TURN OVER, BUT WITH A 1 YEAR OLD I AM TERRIFIED TO DRIVE MY ALMOST NEW CAR! I NEED SOMETHING FIXED. *TR

Electrical System
Filed Nov 9, 2014TX

MY VEHICLE WILL TURN OFF AS I AM DRIVING AND SOMETIMES THE CAR WILL NOT START, IT WILL CLICK AND ONLY AFTER ME SWITCHING MY GEAR INTO NEUTRAL AND STARTING THE CAR AGAIN WILL IT START. I HAVE LITERALLY SEEN AND HEARD A CLICK THE KEY SWITCHING TO THE "ACCESSORY" POSITION, THEN THE ENGINE SHUTS OFF. *TR

Electrical System
Filed Nov 6, 2014130,000 milesOH

I AM TRYING TO GET ENFORCEMENT ON AN ALREADY RELEASED RECALL. THIS I MY DAUGHTERS VEHICLE, RECALLED DUE TO FAULTY KEY AND IGNITION. HERS HAS THE ISSUE AND WHEN SHE TRIED TO GET THE REMEDY SHE WAS INFORMED THEY CAN NOT FIX THE PROBLEM DUE TO LACK OF PARTS AND THAT THEY HAVE NO INTENTIONS OF PRODUCING THE PARTS NEEDED. ALSO THEY WOULD FIX A 2010 BUT THE 2009 IS A BIGGER ISSUE AND NOT EASILY SOLVED. HER RECALL IS L25/NHTSA 14V-373. *TR

Electrical System
Filed Oct 24, 201490,000 milesNY

THERE IS A RECALL ON THE CARE PREVENTING IT FROM STARTING OR THE CAR CAN SUDDENLY STOP AND CRASH. I NEED THE PARTS, AND CHRYSLER HAS NO IDEA WHEN THE PARTS WILL BE RECEIVED. I ASKED FOR A RENTAL IN THE MEANTIME AS TO STOP DRIVING MY CAR BECAUSE I DO NOT WANT TO CONTINUE TO GET STRANDED WITH MYSELF AND CHILDREN. THEY CANNOT GIVE ME A TIME FRAME AND I NEED TO GET TO WORK AND DRIVE SAFELY. UPDATED 12/17/14. *JB

Electrical System
Filed Oct 15, 201466,000 milesFL

RECALL NHTSA 14V-373 DEALER TOLD ME THEY DO NOT HAVE PART TO DO THE REPAIR. I CONTACTED DODGE/CHRYSLER - ANSWER, WE DO NOT HAVE THE PART AND DO NOT KNOW WHEN THE PART BECOMES AVAILABLE. THE DODGE / MOPAR WEBSITE FOR THE RECALL STATUS OF THE CAR STATES "INCOMPLETE BUT REPAIR PARTS ARE AVAILABLE". *TR

Engine
Filed Sep 30, 201485,000 milesMI

WE PURCHASED THIS VEHICLE USED AT THE END OF 2013. WE HAD TWO OCCURRENCES FAIRLY SPACED APART WHERE THE VEHICLE WOULD NOT TURN ITSELF OFF AFTER TURNING THE IGNITION TO OFF AND REMOVING THE KEY. WITH KEY IN HAND, STANDING OUTSIDE THE VEHICLE, THE ENGINE WAS STILL RUNNING. WE TOOK IT TO A DODGE DEALERSHIP NEAR OUR HOME, THEY HOOKED IT UP TO TRY EVERY CODE AND EVERY RECALL THAT COULD POSSIBLY HAVE BEEN AN ANSWER. THEY FOUND NO ANSWER. WE ALSO HAD THE BATTERY REPLACED ABOUT THAT TIME. NOW HERE WE ARE SEPTEMBER OF 2014. LESS THAN A YEAR LATER, AND THE PROBLEM HAS BECOME AN EVERY DAY OCCURRENCE. THE CAR WILL NOT START WITHOUT A JUMP, IT WILL NOT HOLD ITS CHARGE EITHER. WE HAVE HAD OUR STARTER AND ALTERNATOR CHECKED, WHICH ARE BOTH FINE. NOW AFTER JUMPING THE CAR, WE START HEADING TO OUR DESTINATION. THE CAR WILL NOT ACCELERATE. IT REACHES ABOUT 25MPH AND THEN THE RPMS CONTINUE TO CLIMB INTO THE 4S, 5S, 6S, AND 7S IF I TRY TO GO ANY FASTER, IT JUST WILL NOT SHIFT. NOW AFTER PATIENTLY DRIVING TO OUR DESTINATION AT 25MPH, THE CAR DOES NOT SHUT OFF AFTER TURNING THE KEY OFF. WE MUST OPEN OUR HOOD AND PULL A FUSE TO STOP OUR ENGINE. IT HAS GOTTEN SO BAD TO WHERE I CANNOT TRANSPORT MY 3 YEAR OLD DAUGHTER TO THE BABYSITTER OR MAKE IT TO EITHER OF MY JOBS. I NEED AN ANSWER AND NO DEALERSHIP SEEMS TO HAVE ONE. PLEASE HELP! *TR

Engine
Filed Aug 16, 201490,000 milesMA

MY CAR WOULD NOT SHIFT INTO SECOND OR THIRD GEAR - I HAD TO PARK CAR, SHUT OFF AND RESTART. DID SAME THING COUPLE DAYS LATER AND MY ENGINE LIGHT CAME ON. HAD MY MECHANIC CHECK THE CODE AND IT IS SOMETHING TO DO WITH THE TRANSMISSION. THE CAR JUST HIT 90,000 MILES. I HAVE ALREADY HAD THE WATER PUMP REPLACED, FRONT AND BACK BRAKES, PADS, ROTORS AND CALIPERS REPLACED. THIS CAR IS A PIECE OF GARBAGE.

Electrical System
Filed Aug 4, 201464,000 milesDE

7/10/14CAR SHUT OFF, COULDN'T STEER OR USE BRAKES. ETC LIGHT CAME ON. READ MANUAL AND FOLLOWED THE DIRECTIONS. 7/11/2014VEHICLE BEHAVIOR REPEATED. TOWED TO DODGE DEALER TO BE REPAIRED. NEXT DAY SAME THING HAPPENED. TOWED TO DODGE DEALER AGAIN...ETC REPLACED. 8/3/2014 HAPPENED ALL OVER AGAIN. CAR AT DODGE DEALERSHIP. STRANDED WITH YOUNG KIDS IN CAR IS SCARY AND FRUSTRATING ENOUGH BUT TO HAVE THIS HAPPEN THREE TIMES IN LESS THAN 30 DAYS? THANK GOD FOR THE EXTENDED WARRANTY AT LEAST. *TR

Service Brakes
Filed Jul 14, 201464,000 milesMI

WITHIN MONTHS OF PURCHASE HAD TO REPLACE BRAKES, ROTORS & CALIPERS IN ADDITION TO WHEELS. *TR

EngineFire
Filed Jul 14, 2014121,849 milesMI

HAD BEEN INTERMITTENTLY SEEING WHITE SMOKE COME FROM UNDER THE HOOD OR FRONT UNDERCARRIAGE OF VEHICLE. NO CAUSE VISIBLE TO THE EYE WAS FOUND. ON DATE IN QUESTION, ENGINE AREA CAUGHT FIRE WHILE DRIVING AT A LOW RATE OF SPEED. VEHICLE TOWED TO COLLISION SHOP WHERE IT WAS DETERMINED THAT TRANSFER CASE/ PUA UNIT WAS "BAD" AND CRACKED. NO COLLISION OR EXTERNAL DAMAGE CAUSED IT. PART SIMPLY CRACKED FOR AN UNKNOWN REASON ACCORDING TO CHRYSLER COLLISION/BODY SHOP. DAMAGE NOT COVERED BY AUTO INSURANCE BECAUSE IT WAS SPONTANEOUS. FRONT END OF VEHICLE PULLS, IGNITION STALLS, ELECTRICAL PROBLEMS, BRAKES (PADS, ROTORS & OFTEN CALIPERS) & TIRES MUST BE REPLACED EVERY 4-6 MONTHS. UPON REGULAR MAINTENANCE INSPECTION THERE IS NO SIGN OF PROBLEMS WITH BRAKES & TIRES BUT FULL REPLACEMENT IS USUALLY REQUIRED WITHIN SEVERAL WEEKS OF INSPECTION. *TR

Electrical System
Filed May 21, 201489,950 milesIN

LOW TIRE INDICATOR AS SOON AS I STARTED MY CAR. THEN THE CHANGE OIL INDICATOR FLASHED. I HAD JUST HAD AN OIL CHANGE AND ALL TIRES HAVE ACCURATE PRESSURE. SOMETIMES MY CAR WON'T START WHEN I TURN THE KEY BUT THE LIGHTS AND RADIO WILL WORK. THE SHIFTER PANEL GETS HOT SOMETIMES. THE WIPERS WILL MOVE UP A COUPLE OF INCHES WHEN I USE MY UNLOCK BUTTON ON MY KEY. MY DASH LIGHTS WILL FADE AND THEN COME BACK TO THE BRIGHTNESS I HAVE IT SET AT JUST RANDOMLY WHILE THE VEHICLE IS STARTED, DRIVING OR SITTING STILL. SOUNDS LIKE AN ELECTRICAL ISSUE. LOTS OF OTHER COMPLAINTS ABOUT THE SAME THINGS OCCURRING, YET NO RECALLS AND THINGS ARE NOT COVERED UNDER WARRANTY. *TR

Engine
Filed May 21, 201489,950 milesIN

FOR A WHILE NOW, RANDOMLY MY JOURNEY WILL GET STUCK IN 2ND OR 3RD GEAR AFTER TAKING OFF. I WILL HAVE TO STOP, PUT IT IN PARK, SHUT OFF THE ENGINE AND RESTART IT FOR IT TO RESET ITSELF. THE STEERING WHEEL SHAKES WHEN APPLYING THE BRAKES, BUT I'VE HAVE A COMPLETE NEW SET OF BRAKES PUT ON IT, ROTORS AND NEW CALIPERS IN THE FRONT. THE BRAKES ALSO MAKE A KNOCKING SOUND. I ALSO GOT A COMPLETE SET OF TIRES AND THEY SEEM TO BE WEARING QUICKER THAN NORMAL. I HAVE HAD 3 DIFFERENT SHOPS LOOK AT THE BREAKS FOR A DIAGNOSES AND ALL OF THEM SAY THAT THE RIGHT PARTS ON IT AND THEY DON'T SEE AND REASON FOR THE NOISES. *TR

Service Brakes
Filed May 2, 20142,000 milesAZ

MY HUSBAND AND I BOTH FELT SOMETHING WAS WRONG WITH THE BRAKES ALMOST IMMEDIATELY AFTER PURCHASING THE VEHICLE. WE BOTH WENT INTO THE DEALERSHIP AND ASKED WHY IT WAS SHAKING WHILE BRAKING, THE DEALERSHIP SAID NOT TO WORRY IT JUST WAS THE ABS. NOW WE LEARN WE NEED NEW BRAKES AND THAT DODGE IS/WAS REPLACING BRAKES- 36000 MILES OR 3 YEARS. WOULD HAVE BEEN NICE TO KNOW THAT YEARS AGO. *TR

Service Brakes
Filed Apr 9, 201471,200 milesAR

I PURCHASED A 2009 DODGE JOURNEY IN SEPTEMBER 2013, SHORTLY AFTER LEAVING DEALER SHIP I NOTICED THE STEERING WHEEL SHOOK WHEN I APPLIED THE BRAKE. THERE WERE OTHER THINGS WE WERE TAKING CARE OF WITH THE DEALERSHIP AND AT THE TIME THIS WAS NOT OF PRIORITY, FAST FORWARD ROUGHLY 2-3 WEEKS THE SHAKING GOT WORSE AND WORSE AND THE DRIVING OF THE VEHICLE BECAME UNCONTROLLABLE, APPLYING THE BRAKE BECAME DANGEROUS AND IT BECAME OBVIOUS THAT IT WOULD SOON LEAD TO CATASTROPHIC RESULTS. WE RETURNED TO THE DEALERSHIP TO WHICH WE LEFT THE VEHICLE AND RETURNED HOURS LATER, THEY SAID THEY HAD TO CHANGE THE BRAKES AND ROTORS AND IT WAS A HEARD OF PROBLEM WITH THAT VEHICLE, THEY SAID IT WAS FREE OF CHARGE THAT TIME SINCE IT WAS LESS THEN A MONTH OF PURCHASE BUT IF IT OCCURRED AGAIN WE WOULD HAVE TO COVER ALL CHARGES, FAST FORWARD 4 MONTHS AND THE SHAKING STARTED AGAIN WHEN APPLYING THE BRAKE. IT IS BECOMING UNSAFE ESPECIALLY IF YOU ARE TRAVELING AT HIGH SPEEDS (INTERSTATE, ETC) IT IS BECOMING UNRELIABLE AS TO WHAT IT WILL DO, I HAVE TWO SMALL CHILDREN TO CARE FOR AND THE RISK THE VEHICLE CONTINUES TO PUT US THROUGH IS RIDICULOUS. UPON INTERNET SEARCHES I LEARNED THIS IS A FREQUENT PROBLEM AND A VERY WELL KNOWN BY DODGE PROBLEM WITH 2009 AND 2010 DODGE JOURNEYS YET NOTHING HAS BEEN DONE TO PERMANENTLY FIX THE PROBLEM I CAN'T AFFORD TO CHANGE THE BRAKES AND ROTORS EVERY FEW MONTHS JUST SO I CAN SIMPLY CONTROL MY STEERING WHEEL/VEHICLE, THIS PROBLEM WILL INEVITABLY CAUSE A CAR CRASH IF NOT WITH M

Power Train
Filed Apr 6, 2014NY

HAD THE CAR A LITTLE OVER A MONTH AND ON THE WAY HOME FROM WORK A VERY LOUD NOISE. WE HAD IT TOWED TO DEALER WHO STATED TRANSFER CASE HAS A LEAK. I HAD TO FIGHT WITH THE WARRANTY COMPANY TO COVER THIS REPLACEMENT. NOW THE ELECTRIC SYSTEM IS CAUSING MY FAN, BRAKE LIGHTS, AND CHARGERSTO GO ON AND OFF.. *TR

Power Train
Filed Dec 30, 201377,000 milesNY

I WAS DRIVING HOME MY WIFE, DAUGHTER AND MY PREGNANT WIFE, WHEN ABOUT 1/2 FROM HOME A DARK BLACK SMOKE CAME OUT OF THE ENGINE COMPARTMENT, I PULLED OVER AND PULLED THE HOOD LATCH, AND AFTER I WAS ABLE TO GET MY FAMILY OUT OF THE CAR, I LOOKED UNDERNEATH THE CAR,A DARK FLUID WAS POURING ON TOP OF THE EXHAUST. THE CAR HAD TO BE TOWED TO THE MECHANIC. AFTER AN INSPECTION, HE FOUND THAT THE POWER TRANSFER CASE UNIT CRACKED. HAD TO PAY OUT OF POCKET SINCE DEALER SAID THAT IT WASN'T UNDER WARRANTY AND THAT'S NORMAL WEAR FOR THESE VEHICLE. $1350 FOR TRANSFER CASE, $85 TOW TRUCK AND $450 LABOR. *TR

Engine
Filed Nov 20, 201396,000 milesNY

I NOTICED OVER THE WEEKEND THAT THE CAR STARTED MAKING A WEIRD TICKING NOISE. ALSO WHEN PUT INTO REVERSE IT SEEMED LIKE IT WANTED TO STALL SOMETIMES. I WAS DRIVING TO WORK AND IT STARTED TO BUCK AND SPUTTER. I WAS ABLE TO GET IT PULLED OVER AND THERE WAS SMOKE COMING FROM UNDER THE HOOD. I HAD IT TOWED TO A GARAGE WHERE IT WAS DIAGNOSED WITH A CRACKED TRANSFER CASE WHICH CAME WITH A $2400 ESTIMATE! AFTER DOING A LITTLE RESEARCH IT SOUNDS LIKE THIS IS A TYPICAL PROBLEM WITH THIS MODEL AND YEAR AND FOUND MANY ACCOUNTS ON DODGEJOURNEYFORUM.COM. SOUNDS LIKE A RECALL NEEDS TO HAPPEN BEFORE SOMEONE GETS HURT IF IT HASN'T HAPPENED ALREADY! *TR

Tires
Filed Nov 12, 201388,000 milesMD

I WAS DRIVING AND THE LOW TIRE PRESSURE INDICATOR CAME ON. I PULLED OVER TO A PARKING LOT AND PROCEEDED TO ADD AIR TO THE TIRE USING AN AIR PUMP. AFTER FILLING THE TIRE WITH AIR AND ATTEMPTING TO DISLODGE THE AIR PUMP HOSE. THE END OF THE TIRE STEM BROKE OFF INSIDE OF THE TIRE PRESSURE GAUGE CAUSING THE TIRE TO DEFLATE COMPLETELY. I NOTICED THAT THE TIRE STEM LOOKED CORRODED, AND I IMMEDIATELY GOOGLED THE PROBLEM WITH THIS TIRE STEM AND LEARNED THAT THERE ARE NUMEROUS COMPLAINTS WHERE THE TIRE STEMS ON THE VEHICLE CORRODE (WHICH MINE DID EXACTLY) AND THEN BREAK OFF WHILE MOST ARE DRIVING. IN ADDITION TO THIS PROBLEM THE VEHICLE ANTIFREEZE RESERVOIR'S CRACK CAUSING THE ANTIFREEZE TO LEAK OUT ON A CONSTANT BASIS. THIS TOO IS A ITEM WHICH SHOULD HAVE BEEN RECALLED LONG AGO. THANK YOU SO MUCH FOR YOUR TIME AND CONSIDERATION INTO THESE REPORTED BY UN-NOTED DEFECTS IN THIS VEHICLE. *TR

Service Brakes
Filed Oct 15, 201313,687 milesPA

NEEDED NEW BRAKE PADS AND ROTORS AT THIS LOW MILEAGE(13,687). FRONT BRAKES AND ROTORS REPLACED AGAIN AS WELL AS REAR ROTORS AND BRAKES AT 19,765 MILES. FRONT BRAKES AND ROTORS REPLACED AGAIN AND REAR BRAKES AND ROTORS RESURFACED AT 34,745 MILES. REAR BRAKES AND ROTORS REPLACED AGAIN AT 59,951 MILES. FRONT BRAKES AND ROTORS REPLACED AGAIN AT 67500 MILES. FRONT BRAKE PADS, ROTORS AND CALIPERS, AND HOSES ALL REPLACED AT 72,773 MILES. FEEL THIS IS A DEFINITE SAFETY CONCERN. *TR

Electrical System
Filed Aug 26, 201323,000 milesNE

BOUGHT THIS CAR BRAND NEW OFF SHOW ROOM FLOOR IN FEB OF 2009 AND ONLY OWNER....FIRST 6 MONTHS OF OWNING IT STARTED WITH SERPENTINE BELT, HEAT SHIELD, GEAR BOX, AC COOLANT, ELECTRICAL , TRANSMISSION (4 TIMES) BRAKES AND ROTORS (5 TIMES), BATTERY ISSUES AND NOT TO MENTION TIRE REPLACEMENT ALL BEFORE 50K MILES. WITH THIS BEING SAID YOU WOULD THINK I HAVE BUILT A NEW CAR BY NOW. YES L EVEN PURCHASED EXTENDED WARRANTY BUT STILL PAY OUT OF POCKET CAUSE GUESS WHAT "EVERYTHING IS NOT COVERED" ITS A LEMON AND I AM SCARED FOR ME AND MY DAUGHTER TO DRIVE IT!!! EVERY MONTH ITS SOMETHING NEW THAT I HAVE TO FIX AND REPLACE, CAN NO LONGER AFFORD IT. I WAS PROUD TO BE ABLE TO PURCHASE A NEW CAR WITH ALL THE BELLS AND WHISTLES I WANTED, BUT HECK I CANT AFFORD IT. THE MAINTENANCE COST HAS WIPED OUT ANY SAVINGS I TRIED TO HAVE. I WILL HAVE TO TRY AND TRADE IT IN, HOWEVER I KNOW I AM NOT GOING TO GET WHAT I STILL OWE AND ITS SAD I WILL STILL BE PAYING FOR THIS PIECE OF CRAP. REALLY SAD WHEN YOU CONTACT CHRYSLER TO MAKE THEM AWARE OF ALL THE ISSUES AND PROBLEMS THEY DON'T EVEN APOLOGIZE FOR PRODUCING SUCH POOR WORK. GUESS IT WILL TAKE MANY MORE FAMILIES TO GO BANKRUPT OR PEOPLE GETTING HURT FOR THEM TO DO SOMETHING ABOUT THIS CAR!! *TR

Tires
Filed Jul 22, 201354,702 milesOH

TIRE IS WORN , WENT FOR OIL CHANGE , TIRE AT ALMOST DANGEROUS LEVEL , THIS IS SECOND TIRE TO WEAR THROUGH IN A YEAR . I WAS TOLD THESE TIRES HAVE TERRIBLE WEAR LIFE. I CAN ONLY GET THEM AT DEALERSHIP AND THEY ARE EXTREMELY EXPENSIVE . IF YOU ARE PUTTING SUCH A HIGH PRICE TAG ON THESE TIRES THEN IMPROVE THEM. I AM ON DISABILITY AND THIS IS A BIG HIT. I LOVE MY JOURNEY BUT AM THINKING ABOUT GETTING SOMETHING ELSE. I JUST PAID 52.00 FOR AN AIR FILTER AND CABIN FILTER. *TR

Power TrainFire
Filed Jul 11, 201391,000 milesKY

I PURCHASED THE 2009 DODGE JOURNEY SXT USED IN 2012. IN LESS THEN A YEAR I HAD TO REPLACE AN AXLE, THEN REPLACE A DRIVE SHAFT. ONCE THE DRIVE SHAFT WAS REPLACED, LESS THEN A MONTH LATER I WAS DRIVING HOME AND HEARD A CLICKING NOISE. IT LASTED NO LONGER THEN A MINUTE AND THEN ABOUT 1 MILE DOWN THE ROAD AS I WAS TURNING ON TO MY ROAD I HEARD A LOUD CRACK. MY VEHICLE THEN SHOOK VIOLENTLY AS I DROVE, AS IF ONE OF THE TIRES MIGHT BE FALLING OFF. I CAUTIOUSLY CONTINUED ON AT NO MORE THEN 15MPH TO MY DRIVE (MAYBE 2/10 OF A MILE). WHEN I PULLED IN MY CAR WAS SMOKING. THE NEXT DAY WE HAD THE VEHICLE TOWED TO A LOCAL REPAIR SHOP, THINKING MAYBE IT WAS A TRANSMISSION PROBLEM. AND WERE INFORMED IT WAS A TRANSFER CASE NEEDING TO BE REPLACED. IT HAD CRACKED AND SPLIT DOWN THE MIDDLE AND WAS LEAKING FLUID. WHEN WE CALLED TO CHECK ON THE $1200.00 PART (AFTER ALREADY PUTTING IN ANOTHER $1500 IN PARTS AND LABOR TO THE OTHER TWO PROBLEMS) WE WERE INFORMED THAT THE COMPANY WAS OVER 300 PARTS BEHIND ON THEM AND IT COULD TAKE A WHILE. GREAT. AFTER IMMENSE ONLINE RESEARCH IT APPEARS THAT THIS IS A COMMON PROBLEM IN THE SXT AWD VERSION OF THIS VEHICLE. HAD WE PURCHASED THIS VEHICLE NEW, IT WOULD HAVE BEEN COVERED UNDER A LIFETIME WARRANTY, HOWEVER BECAUSE IT WAS USED WE GET SCREWED. IF YOU ASK ME, DODGE SHOULD BACK ITS VEHICLES, NO MATTER WHAT. A RECALL SHOULD BE ISSUED AND DODGE SHOULD HAVE TO FIX WHAT APPEARS TO BE A COMMON PROBLEM. *TR

Electrical System
Filed Jul 2, 201354,000 milesAZ

MY CARS HAS BEEN ACTING UP LATELY. RANDOMLY IT WILL NOT TURN ON WHEN I TURN THE KEY IN THE IGNITION EVEN THOUGH ALL THE LIGHTS, RADIO, AND AC TURNS ON. ALL'S I HEAR IS A CLICK AND THEN IT DOES NOTHING. SOMETIME IT WORKS FINE, BUT OTHER TIMES I HAVE TO TRY 8-10 TIMES BEFORE IT WILL TURN OVER. I AM NOT SURE IF I WILL ALWAYS BE SO LUCKY OR IF ONE OF THESE TIMES I WILL BE STRANDED. I TOOK THE CAR IN FOR REGULAR MAINTENANCE AND THEY CHECKED THE BATTERY AND IT WAS OKAY. ALSO ABOUT A MONTH AGO I WAS DRIVING DOWN THE ROAD AND THE CAR STARTED AUTOMATICALLY LOCKING AND UNLOCKING DOORS. SOMETHING IS WRONG WITH THE ELECTRICAL. *TR

Electrical System
Filed Jun 11, 201394,702 milesPA

THE CAR WILL NOT START ON A RANDOM BASIS. ALL LIGHTS, RADIO, DASH WORKING PROPERLY BUT THE CAR JUST "CLICKS" AND REFUSES TO CRANK OVER. WE WERE ABLE TO GET THE CAR TO THE SHOP WHERE THEY DID A SOFTWARE UPDATE AND BOUGHT A NEW BATTERY. EXACTLY ONE YEAR LATER, SAME PROBLEMS. WE'VE HAD IT INTO THE SHOP ON TWO OCCASIONS IN THE LAST TWO WEEKS AND BOTH TIMES WERE TOLD NOTHING WAS WRONG (ALTHOUGH THEY DID PUT A NEW BATTERY IN). NEXT DAY CAR WOULD NOT START AGAIN . NOW IT IS STUCK OUT OF TOWN AND IS BEING TOWED TO A DIFFERENT DEALERSHIP FOR REPAIR. *TR

Service Brakes
Filed Apr 23, 201370,000 milesIN

AFTER 45 MINUTES OF COMBINED IN-TOWN AND HIGHWAY DRIVING (APPROX. 16 MILES TOTAL) DURING RUSH HOUR CAR BEGAN TO SMELL HOT. WHEN STOPPED VISIBLE SMOKE FROM RIGHT FRONT WHEEL WELL. CAR PULLING TO THE RIGHT AND SLIGHT VIBRATION IN STEERING WHEEL. AFTER INSPECTION IT WAS DISCOVERED THE CALIPER WAS LOCKED-UP. REPLACED FRONT RIGHT BRAKE PAD AND CALIPER. ALL 4 ROTORS WERE TURNED 01/2013. *TR

Structure
Filed Apr 23, 201370,000 milesIN

REAR RATTLING (METAL ON METAL) UNABLE TO LOCATE. HEARD WHEN WINDOWS ARE DOWN AND DRIVING OVER A BUMP. *TR

Engine
Filed Apr 23, 2013IN

ENGINE SPUTTERS THEN DIES WHILE IDLE. *TR

Electrical System
Filed Apr 23, 2013IN

MULTIPLE ELECTRICAL ISSUES: DASH LIGHTS GO OUT WHEN TURNING WIPERS ON/OFF. DASH LIGHTS REAPPEAR AFTER ON/OFF ACTION COMPLETE. KEY WOULD NOT START CAR, BUT WOULD LOCK/UNLOCK DOORS. WIPERS MOVE UPWARDS ABOUT 2-3 INCHES WHEN USING UNLOCK BUTTON ON KEY. *TR

Tires
Filed Apr 23, 201371,030 milesIN

ALL 4 TIRES REPLACED 11/15/2012. ORDERED BRAND NEW KUMHO TIRES, HAD THEM MOUNTED, BALANCED AND SECURED WITH RH WARRANTY. IMMEDIATELY NOTICED THEY WERE MORE NOISY THAN THE TIRES THAT WERE ON JOURNEY BEFORE REPLACEMENT 11/15/2012. SLIGHT SHIMMY AND HUMMING NOISE. NOVEMBER 2012 - TOOK VEHICLE BACK TO SERVICE CENTER THAT MOUNTED TIRES. EXPLAINED ISSUE(S), OWNER TOLD SERVICE CENTER POSSIBLE BAD TIRE(S), REQUESTED TIRE INSPECTION. NO RESULTS FOUND. SERVICE CENTER ASKED OWNER TO DRIVE ON TIRES FOR 2/3 DAYS TO SEE IF SHIMMY IS COMING FROM FRONT OR REAR END. OWNER COMPLETED REQUESTED ACTION BY SERVICE CENTER, REPORTED SHIMMY COMING FROM REAR END AND REQUESTED ADDITIONAL INSPECTION OF TIRES. SERVICE CENTER "SAYS" THEY INSPECTED AGAIN AND FOUND NOTHING. DECEMBER -2012 OWNER RETURNED TO SERVICE CENTER FOR THIRD TIME TO REQUEST ROTATE & BALANCED. SERVICE CENTER ONCE AGAIN "SAYS" THEY ROTATED, BALANCED AND CHECKED TIRES AND FOUND NOTHING WRONG. SHIMMY AND HUMMING NOISE NOW COMPLETELY LOCATED IN FRONT OF VEHICLE. 04/21/2013 FRONT RIGHT BRAKE CALIPER AND PAD NEEDS REPLACED. CALIPER DRAGGING AND SMOKING. WHEN FRONT RIGHT TIRE WAS REMOVED TO REPLACE CALIPER TIRE WAS WOBBLY AND WOULD NOT STAND ON ITS OWN OR ROLL ON FLOOR "NORMALLY". NO OTHER TIRES WERE INSPECTED 4/21/2013. OWNER PLANS TO RETURN TO SERVICE CENTER WHERE TIRES WERE PURCHASED/MOUNTED TO REQUEST ANOTHER INSPECTION AND REPLACEMENT. *TR

Power Train
Filed Apr 19, 201361,914 milesMI

I BOUGHT MY JOURNEY LESS THAN A YEAR AGO. SINCE I AM NOT THE ORIGINAL OWNER I GET THE SHAFT WITH A CAR W/LESS THAN 60,000. WELL, I HAD JUST GOTTEN NEW TIRES WHEN ON MY WAY HOME I APPLY THE BRAKES TO PULL INTO THE DRIVE AND HEAR A HORRIFIC METALLIC NOISE. UPON MY HUSBANDS INSPECTION THERE IS NOTHING FOUND WRONG WITH THE BRAKES OR THE FRONT OF THE CAR, AFTER NOT BEING ABLE TO STAND THE NOISE ANYMORE I HAVE HIM CHANGE THE FRONT BRAKES THE NEXT DAY, THINKING MAYBE THE TIRE GUY HAD KNOCKED SOMETHING LOOSE AND WE COULDN'T FIND IT.BRAKES STILL LOOKED GOOD, CHANGED ANYWAY. NOISE STILL HORRIBLE. NEXT DAY TOOK THE CAR TO A MECHANIC WHO INFORMED ME OF MAJOR TRANSMISSION PROBLEMS. I HAD THE CAR TRANSPORTED TO A TRANSMISSION SHOP. DIAGNOSES, TRANSFER CASE HAS GONE OUT, BAD NEWS OVER 600!!!!!!! ON BACKORDER, LET ME KNOW IT MIGHT BE UP TO 2 MONTHS BEFORE THEY COULD GET ONE TO FIX IT. I TALKED TO THE LOCAL DEALERSHIP, THEY INFORMED ME THEY COULD GET ONE SOONER. I HAD THE CAR TRANSPORTED ONCE AGAIN. AFTER BEING AT THE DEALERSHIP FOR 2 WEEKS NOW THEY ARE TELLING ME IT MAYBE ATLEAST ANOTHER MONTH. REALLY? I AM STILL WAITING. JUST WONDERING WHAT THE MAGIC NUMBER OF PROBLEMS TO ONE PART DOES IT TAKE BEFORE CHRYSLER/DODGE ADMITS THAT THERE IS A PROBLEM WITH THEM AND THEY DO A RECALL ON THESE TRANSFERCASES THAT ARE NOT LASTING AS LONG AS AN AMERICAN PART SHOULD? IF I HAD KNOWN ABOUT THIS COMMON TRANSFER BOX PROBLEM I WOULD HAVE ATLEAST BEEN THE FIRST OWNER OF A NEW VEHICLE WITH A WARRENTY NOT THE S

Service Brakes
Filed Apr 3, 201328,931 milesFL

DEALER SAID FRONT BRAKES NEEDED REPLACED DUE TO WEAR ON 3-15-12. I HAD THE WORK DONE. THEREAFTER A LOUD CHATTER NOISE COMES WHEN BRAKES ARE LIGHTLY APPLIED, SUCH AS SLOWING FOR A RED LIGHT, APPROACHING A STOP SIGN, PULLING INTO DRIVEWAY GARAGE, ETC. THE LONGER THE DISTANCE DRIVEN, THE LOUDER THE NOISE GETS. TODAY (4-3-13) I HAVE RETURNED THE CAR TO THE DEALER FOR THE 6TH TIME FOR THE SAME ISSUE. THE PROBLEM HAS NEVER BEEN RESOLVED. I MUST DRIVE FROM FLORIDA TO OHIO ON MAY 4TH, 2013, AND AM QUITE CONCERNED ABOUT THE POSSIBILITY OF BRAKE FAILURE ON SUCH A LONG DISTANCE. I AM A 68 YEAR WIDOW ON A FIXED INCOME. THIS HAS BEEN A NIGHTMARE SITUATION FOR ME. *TR

Power TrainFire
Filed Nov 28, 201267,400 milesOH

BOUGHT THIS VEHICLE USED IN SEPTEMBER OF 2009. ASSUMED THAT THE UNLIMITED POWERTRAIN WARRANTY APPLIED TO THIS VEHICLE. NOTICED A FOUL, PUNGENT ODOR 2-3 DAYS PRIOR TO FOLLOWING INCIDENT. ON THE DAY OF THE INCIDENT, I MADE A SLOW LEFT HAND TURN WHEN I HEARD A LOUD METALLIC SOUND FROM UNDERNEATH THE ENGINE COMPARTMENT. I EXITED THE VEHICLE, LOOKED UNDERNEATH AND FOUND THICK, DARK FLUID POURING FROM UNDERNEATH THE VEHICLE, AS WELL AS A SMALL FIRE. FIRE SELF EXTINGUISHED. WAS ABLE TO DRIVE VEHICLE SLOWLY HOME (APPROXIMATELY 1/2 MILE) AND PARK IT. 2 DAYS LATER, I HAD THE VEHICLE TOWED TO A MECHANIC, WHO DIAGNOSED A FAILED TRANSFER CASE. AFTER THE VEHICLE WAS REMOVED FROM MY DRIVEWAY, I FOUND A PIECE OF METAL APPROXIMATELY THE SIZE OF A SILVER DOLLAR WHERE THE VEHICLE HAD BEEN. DODGE IS NOW DENYING RESPONSIBILITY IN THIS INSTANCE EVERY THOUGH THERE APPEARS TO BE (AND MY MECHANIC VERIFIED) A PARTS/MANUFACTURING ISSUE WITH THIS VEHICLE. PREPARING LEGAL ACTION AT THIS TIME. *TR

Electrical System
Filed Nov 16, 201224,000 milesCO

CAR WON'T START AT RANDOM INTERVALS. WILL NOT MAKE ANY NOISE, JUST A CLICK. STARTED ROUGHLY A YEAR AGO, AFTER A FEW MINUTES IT WOULD START AGAIN. NOW I WAIT MORE THAN A HALF HOUR. NEVER SURE IF IT WILL START. THIS CAR IS STRANDING ME. IT HAS A LIST OF PROBLEMS SUCH AS BAD BRAKES THAT HAVE BEEN FIXED MULTIPLE TIMES AND OTHER ELECTRICAL ISSUES. *TR

Tires › Pressure Monitoring and Regulating Systems
Filed Oct 1, 2012NY

I HAVE A 2009 JOURNEY SXT, AND THE TRANSFER CASE BLEW AT 12,000 MILES DUE TO BAD OIL AT FACTORY, I THOUGHT "ODD BUT OKAY". AT THAT TIME I WAS INFORMED I NEEDED BRAKES AND ROTORS. AGAIN I THOUGHT ODD AND QUESTIONED WHY I NEEDED BOTH, IT WAS EXPLAINED TO ME THAT THE ROTORS ARE SO THIN THAT THEY HAVE TO BE REPLACED WHEN REPLACING BRAKES. UNDER WARRANTY BUT NOT FOR BRAKES ABOUT 2 MONTHS KATERINA GOT THE RECALL AFTER THEY PUT THE SAME [XXX] BRAKES AND ROTORS ON THERE THAT WAS RECALLED SO IMAGINE MY SURPRISE WHEN I HAD TO GET THEM DONE AGAIN AT 35/40K TO WHICH I HAD MY DAD DO THEM AND PICKED OUT THE BRAKE SHOES MYSELF. SO I DRIVE IT FOR A WHILE ANOTHER 20K AND AGAIN I NEED NEW TIRES AND BRAKES AND AN ALIGNMENT. SO 2000 LATER CUS HAVING "SIZE 225/55/R19" THERE IS ONLY ONE MANUFACTURE AND TIRES ARE 250 EACH. NOW I AM USED TO HAVING NEW TIRES AND YOU ROTATE THEM EVERY OTHER OIL CHANGE AND THAT'S IT UNTILYOU GET UP THERE IN MILEAGE AGAIN. NOT SO - 3 WEEKS LATER I WAS BACK IN THERE BECAUSE I KEPT LOOSING TIRE PRESSURE WELL ON TIRE HAD A NAIL IN IT - WHICH THEY DIDN'T TELL ME THEY JUST SAID THE TIRES LOOK GREAT THEY CHECKED THEM FOR LEAKS AND FOUND NONE. ONE WEEK LATER I WAS BACK IN THERE AS TIRES ARE LOOSING AIR ONCE AGAIN. TO WHICH THEY TELL ME THEY WILL REVEAL THEM JUST THIS ONCE FREE OF CHARGE AND I NEED A NEW TIRE AS THE PATCH (THAT I DIDN'T KNOW ABOUT) ON SIDEWALL BLEW OUT. OKAY NOW I AM THINKING GOOD SHOULD BE ALL SET BUT THEN THE DEALERSHIP TOLD ME I HAD A CRACKED VALVE STEM AND

Power Train
Filed Sep 21, 201243,000 milesOH

MY WIFE WAS DRIVING IT AND ALL OF A SUDDEN SOME SMOKE AND THERE IS A BAD SMELL. BUT THEN SHE HEARD A CLICKING SOUND. SO I WHEN OVER AND DROVE IT AROUND AND THE CLICKING/GRINDING SOUND COMING FROM THE VEHICLE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Dodge Journey Awd → · Every Journey Awd year → · How the figures are calculated →