TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR DID NOT OPEN MANUALLY OR ELECTRONICALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED CLEAR LAKE CHRYSLER JEEP DODGE AT 281-481-1000 (15711 GULF HWY, WEBSTER, TX 77598) AND WAS INFORMED THAT THE ACTUATOR MAY NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,500.
2015 Dodge Grand Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WAS UNABLE TO DEPRESS THE BRAKE PEDAL. THE CONTACT STATED THAT THE BRAKE PEDAL WAS VERY FIRM. INITIALLY, THE FAILURE ONLY OCCURRED WHILE THE VEHICLE WAS IN THE REVERSE GEAR. RECENTLY, THE FAILURE OCCURRED WITH THE VEHICLE IN DRIVE. ON SEVERAL OCCASIONS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT TURNED THE VEHICLE OFF AND ON, WHICH SEEMED TO REMEDY THE FAILURE. ADDITIONALLY, THE CONTACT STATED THAT THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM THE REAR BRAKES. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO HOLDEN DODGE CHRYSLER JEEP RAM (640 S GOVERNORS AVE, DOVER, DE 19904, (302) 734-5708) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS STATIONARY, THE HEATER AND DEFROSTER ON THE DRIVER'S SIDE OF THE VEHICLE FAILED. LAKESHORE CHRYSLER PLYMOUTH DODGE IN MONTAGUE, MICHIGAN WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT SUGGESTED THAT TSB: R62 REGARDING THE ACTUATOR COULD BE A POSSIBLE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000. *LN UPDATED 8/30/18*JB
THE ACTIVE-RESTRAINT HEAD RESTS DEPLOYED WHILE DRIVING THROUGH A PARKING LOT MAKING A LOUD BANG THAT SOUNDED LIKE A GUN SHOT. THE DEPLOYMENT OF THE ACTIVE-RESTRAINT HEAD RESTS WAS A DISTRACTION TO THE DRIVER AND IF ANYONE HAD BEEN IN THE PASSENGER SEAT IT COULD HAVE CAUSED AN INJURY. THE VAN IS STILL UNDER WARRANTY AND THE DEALERSHIP COULD NOT TELL US IF RESETING THE HEADREST WOULD BE COVERED UNDER OUR WARRANTY OR NOT.
THE VIN OF MY VEHICLE DOES NOT YIELD ANY RESULTS. THE NTHSA WEBSITE GIVES THIS MESSAGE WHEN I ENTER MY VIN: THE VIN YOU ENTERED CANNOT BE PROCESSED AT THIS TIME. IF THE VIN WAS ENTERED CORRECTLY, PLEASE CONTACT YOUR VEHICLE MANUFACTURER FOR MORE INFORMATION.
2015 DODGE GRAND CARAVAN SXT AIR CONDITIONER ONLY WORKS ON ONE SIDE OTHER SIDE BLOWS OUT HOT AIR NO MATTER WHAT COLD SETTING ITS ON ONLY ONE SIDE OF THE AIR BLOWS OUT COLD AIR AND THAT'S THE DRIVERS SIDE PASSANGER SIDE IS VERY HOT
2015 GRAND CARAVAN MY WIFE MICHELLE O'CONNELL DRIVE IN PULLING INTO OUR DRIVEWAY AND THE HEADREST RESTRAINT SYSTEM AIRBAG DEPLOYED STRIKING MY WIFE IN THE BACK OF THE HEAD VAN WAS TOWED TO BLACK CHRYSLER DODGE RAM IN STATESVILLE NORTH CAROLINA TO BE REPAIRED MY WIFE SOUGHT MEDICAL ATTENTION CHRYSLER THEN DEMANDED THE VEHICLE BE INSPECTED BY AN INDEPENDENT INSPECTOR TO SEE IF IT WAS IN AN ACCIDENT AFTER THE REPORT WAS DONE IN RECEIVED CHRYSLER NOTIFY THE DEALER DO NOT TOUCH THE VEHICLE THE REPORT SAID THE VEHICLE WAS FLAWLESS WHICH WE KNEW THAT THEN CHRYSLER'S LAWYER CONTACTED US AND SAID WE ARE NOT FIXING YOUR VEHICLE UNTIL YOU SIGN PAPERWORK ABSOLVING US OF ANY LIABILITY WHICH THEY KNOW THEY'RE LIABLE CUZ THE VAN IS IN PERFECT CONDITION WE ARE REPORTING THIS BECAUSE WE BELIEVE THERE IS A KNOWN DEFECT BY CHRYSLER AND THEY'RE TRYING TO SWEEP IT UNDER THE RUG THEY HAD A SIMILAR INCIDENT WHERE THEY HAD TO RECALL 880000 VEHICLES IN 2013 FOR THE EXACT SAME ISSUE CHRYSLER MADE OF DIRECT THREAT SAYING WE'RE NOT GOING TO FIX YOUR VEHICLE AND LEAVE IT ON REGISTERABLE BECAUSE OF THE AIRBAG FOR INSPECTION AND UNUSABLE UNLESS YOU ABSOLVE US OF LIABILITY THE VEHICLE WAS ONLY TRAVELING LESS THAN 2 MILES AN HOUR PULLING INTO OUR DRIVEWAY IT WAS A DRIVER'S SIDE HEADREST RESTRAINT AT DEPLOYED
THE TRIM STRIP THAT RUNS ACROSS THE CENTER OF THE DRIVERS DOOR CAME OFF WHILE DRIVING ON THE HIGHWAY.
APPROACHING A T INTERESECTION ON A REIDENTIAL STREET AT ABOUT 15 MPH, I TURNED RIGHT AND THE VEHICLE STEERING WAS HARD AND I HELD ON TO THE STEERING WHEEL TO DIRECT THE VEHICLE TO THE STREET ON THE RIGHT. I STEPPED ON THE BRAKES IT DID NOT RESPOND. I STEPPED ON THE PARKING BRAKE FOOT PEDAL AND THE BRAKE DASHBOARD LITE TURNED ON BUT VEHICLE KEPT GOING..I PANICKED AND SOMEHOW I MANAGED TO SLOW DOWN AND SHIFT THE VEHICLE TO P THE TO D THEN TO P AND TURNED OFF THE IGNITION. I CHECKED THE ENGINE, BRAKE FLUID AND POWER STEERING FLUID..EVERYTHING WAS OK.
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VENT CONTROL FUNCTION FAILED TO PROPERLY RELEASE THE AIR CONDITIONING OR HEATING. WHEN THE VENT, AIR CONDITIONING, OR HEATING FUNCTION WAS ACTIVATED, STRONG FUMES EMITTED INSIDE THE VEHICLE, WHICH AFFECTED THE CONTACT WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TWICE. THE DEALER DID NOT PROVIDE ODOR TESTING AND WAS UNABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
DATE IS APPROXIMATE. WHEN PULLING INTO AN UPHILL PARKING SPOT AT MY APARTMENT BUILDING, THE RIGHT FRONT TIRE WAS ON ICE AND THE LEFT FRONT TIRE WAS ON DRY PAVEMENT. THE RIGHT FRONT WHEEL BEGAN TO SPIN AND I TOOK MY FOOT OFF THE ACCELERATOR AND WAS IN THE PROCESS OF MOVING IT TO THE BRAKE PEDAL WHEN THE TRACTION CONTROL SLAMMED ON THE BRAKES ON THE RIGHT FRONT WHEEL. SINCE THE ENGINE WAS A HIGH RPM DUE TO THE SPINNING RIGHT FRONT WHEEL, WHEN THE TRACTION CONTROL LOCKED THE RIGHT FRONT WHEEL, THE VEHICLE BEGAN TO ACCELERATE RAPIDLY TOWARD THE BUILDING. I MANAGED TO HIT THE BRAKE PEDAL IN TIME, BUT IT COULD HAVE RESULTED IN AN ACCIDENT OR THE DEATH OF A PEDESTRIAN. *TR
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT HEARD AN ABNORMAL TICKING NOISE PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ROCKER ARM, CAMSHAFTS, AND HYDRAULIC LIFTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000.
ETM WAS STUCK MERGING ONTO A HIGHWAY WHILE ACCELERATING. VEHICLE ACCELERATED ITSELF. HAD TO PULL OVER AND TURN THE CAR OFF TO GET IT TO RESET. VEHICLE WOULD WOULD REDLINE RPM'S WHILE BRAKING. HAPPENED APPROX. NOVEMBER 2015. HASN'T HAPPENED AGAIN. THEN A COUPLE MONTHS LATER THE CLOCKSPRING BEHIND THE STEERING WHEEL WENT OUT RENDERING THE HORN AND ALL STEERING CONTROLS (VOLUME, CRUISE CONTROL, ETC.) USELESS. IT ALSO CAUSED THE DRIVER SIDE AIRBAG LIGHT TO REMAIN CONSTANTLY ON.
MY WINDSHIELD KEEPS CRACKING IN THE SAME SPOT. HAVE HAD TO HAVE IT REPLACED TWICE IN LESS THAN A YEAR. NO ROCKS.....
ON 2 SEPARATE OCCASIONS, WHILE IN PARK WITH THE ENGINE RUNNING, THE CORRESPONDING SIDE DOORS OPENED UP WHEN THE FRONT DOOR WAS IN THE PROCESS OF BEING CLOSED. THE FIRST TIME THIS HAPPENED WAS ON THE PASSENGER SIDE SLIDER, WHEN THE FRONT DOOR WAS BEING CLOSED. THIS HAPPENED ON A BUSY 8 LANE INTERSTATE DURING RUSH HOUR, WHILE PARKED IN THE BREAKDOWN LANE AWAITING A TOW TRUCK FOR OUR U-HAUL TRUCK/TRAILER BREAKDOWN. I WATCHED IN HORROR AS 3 OF MY 5 DOGS JUMPED OUT AND 1 RAN INTO THE ONCOMING TRAFFIC. THIS DOG, MY MALE COLLIE, RAN TO MY HUSBAND WHEN HIS NAME WAS CALLED, AND JUST IN THE NICK OF TIME, AS AN 18 WHEELER WAS LOCKING UP HIS BRAKES TO TRY AN AVOID KILLING HIM. WE MANAGED TO GET THE 3 DOGS, UNHARMED, BACK INTO THE VAN WITH THE OTHER 2 DOGS. ANOTHER INCIDENT HAPPENED ABOUT A MONTH LATER, WHILE IN PARK WITH ENGINE RUNNING, AS I WAS CLOSING THE DRIVERS DOOR, THE SLIDER DOOR OPENED UP, BUT THIS TIME THERE WAS NO OCCUPANTS IN THE BACK. I TOOK THE VAN TO THE LOCAL DEALERSHIP SERVICE DEPT. AND WAS TOLD THERE WERE NO LISTED RECALLS FOR THIS. HE STATED THAT ANOTHER CUSTOMER HAD COME IN COMPLAINING OF THE REAR HATCH DOOR OPENING UP WHILE THE VAN WAS BEING DRIVEN. HE STATED THAT THE SERVICE TECHNICIANS HAVE TO BE ABLE SEE THE PROBLEM HAPPENING TO ASSESS THE SITUATION FOR REPAIR, SO HE REPLACED THE KEY FOB STATING THAT IT COULD POSSIBLY BE MALFUNCTIONING CAUSING THE PROBLEMS, BUT IF ANOTHER INCIDENT OF THIS SORT HAPPENS, TO COME BACK. HE ALSO SUGGESTED THAT THE CHILD SAFETY FEATURE O
TL* THE CONTACT OWNS A 2015 DODGE CARAVAN. WHILE DRIVING 40 MPH, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE FRONT DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TR
WHILE IN MOTION ON RURAL HIGHWAY IN MODERATE TRAFFIC, I MADE A QUICK SHORT GUN ON GAS PEDAL(NOT ALL THE WAY DOWN) AS I WAS GOING THRU YELLOW TRAFFIC SIGNAL LIGHT. THE ENGINE DELAYED IT'S REVVING, THEN REVVED, GOT STUCK AT HIGH RPM. A RED "ELECTRONIC THROTTLE CONTROL" INDICATOR APPEARED ON DASHBOARD. WITH FOOT OFF GAS PEDAL, THE VEHICLE SPEEDS UP FORWARD. HAD A CLOSE CALL AT BRAKING WITH VEHICLE IN FRONT OF ME. BRAKING LOWERED THE RPM BUT INCREASES RPM / SPEED AGAIN WHEN RELEASING BRAKE PEDAL. STUCK WITH THIS ISSUE FOR ABOUT A QUARTER OF A MILE. ISSUE DISAPPEARED WHEN I CAME TO A COMPLETE STOP BEFORE MAKING A TURN. THERE WAS A STRONG FEELING OF CLICK THEN THE RED THROTTLE ISSUE INDICATOR DISAPPEARED. HAPPENED ONCE FIRST TIME THIS AM. NO ISSUE THEREAFTER AS I HAVE NOT TRIED GUNNING THE GAS PEDAL AGAIN. I'M REPORTING THIS NHTSA FIRST BUT NEED TO KNOW WHERE TO GO NEXT.
IN THE ACT OF TURNING INTO A PARKING LOT, I HIT THE CURB ON THE FRONT PASSENGER SIDE AND HEARD A LOUD BANG. AS I CONTINUED, I KNEW IMMEDIATELY THAT I HAD A FLAT AND PULLED INTO A PARKING SPOT. THERE WAS A SIDE WALL BLOW OUT VERY LARGE ON THAT FRONT TIRE. HAD TO REPLACE THE TIRE ON A CAR THAT WE HAVE OWNED NEW FOR ONLY 6 MONTHS AND ONLY HAD 6,000 MILES ON. I WAS GOING VERY SLOW AS I TURNED AND WHEN I WENT BACK TO LOOK AT THE CURB IT WAS ROUNDED AND NOT SHARP. TOOK A PHOTO OF IT BECAUSE IT SHOCKED ME. AAA CAME AND TOWED THE CAR TO A DEALER AND AFTER READING SOME SHOCKING REPORTS ABOUT THE TAKAHOMA TIRES THAT WE HAVE ON OUR CAR DECIDED TO REPLACE IT WITH ANOTHER BRAND. MY CONCERN IS THE SAFETY OF THE OTHER 3 TIRES AS WE CONTINUE DRIVING THIS CAR.
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE ACCELERATED WITHOUT WARNING. THE IGNITION KEY WAS TURNED TO THE OFF POSITION IN ORDER FOR THE VEHICLE TO COME TO A STOP. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL STUCK TO THE FLOOR. IN ADDITION, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 8,000.
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 50 MPH, THE GEARS JERKED AND THE RPMS FLUCTUATED WHEN DRIVING AT A STEADY SPEED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS WHO WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT PROVIDED.
I BOUGHT A 2015 DODGE CARAVAN AVP MODEL AND WANTED THE STOW-AWAY ROOF RACK ADDED. IT WASN'T UNTIL I BROUGHT THE VEHICLE HOME THAT I DISCOVERED THAT THE WRONG ROOF RACK HAD BEEN INSTALLED. THEN I READ THE OWNERS GUIDE AND I FOUND THE WARNING ABOUT NOT DRILLING INTO THE ROOF. THIS WARNING STATES: DO NOT ADD ROOF RACKS THAT REQUIRE ANY BOLTS OR SCREWS TO MOUNT A RACK. IT ALSO STATES THAT THE ROOF SHOULD NOT BE DRILLED INTO FOR ANY REASON. DODGE CUSTOMER CARE PUT ME IN CONTACT WITH A TECHNICIAN FROM MOPAR, THE COMPANY THAT SUPPLIES THE STOW-AWAY ROOF RACK. THAT IS WHEN I LEARNED THAT MOPAR WILL NOT SUPPLY THE STOW-AWAY RACK TO THE DEALERSHIPS BECAUSE IT CAN ONLY BE PUT ON AT THE FACTORY. HE TOLD ME ABOUT THE DANGERS OF DRILLING AND PUTTING SCREWS INTO THE ROOF. NOT ONLY COULD AN AIRBAG DEPLOY WHILE THE RACK IS BEING INSTALLED, BUT IF A SCREW IS TOUCHING OR IN NEAR CONTACT WITH THE AIRBAG OR WIRING, THE SYSTEM COULD FAIL LATER. THIS MEANS THAT THE 14 SCREWS THAT WERE DRILLED INTO THE ROOF COULD POTENTIALLY CAUSE AN ACCIDENT BY DEPLOYING THE AIR BAGS PREMATURELY OR THEY MAY NOT WORK AT ALL IN AN EVENT THAT REQUIRES THEM. SO FAR NO ONE FROM DODGE WILL PUT IN WRITING THAT MY VEHICLE IS SAFE AND THAT I HAVE NOTHING TO WORRY ABOUT. MY REQUEST TO THE DEALERSHIP AND TO DODGE CUSTOMER CARE FOR PAPER WORK ABOUT THE ROOF RACK HAVE GONE UNANSWERED. I HAVE ALSO BEEN TRYING TO GET PROOF OF WHO INSTALLED THE ROOF RACK AND THE WARRANTY CARD THAT IS SUPPOSED TO BE FILLED OUT BY THE INSTALLER. I H
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE PARKED, THE VEHICLE BECAME ENGULFED IN FLAMES WITHOUT WARNING. THE CONTACT WAS NOTIFIED OF THE INCIDENT BY THE FIRE MARSHALL, WHO LATER DETERMINED THAT THE FAILURE OCCURRED DUE TO A DEFECTIVE WIRING HARNESS. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
BACK LEFT WHEEL SMELLED VERY HOT WHEN I GOT OUT OF THE VAN.WENT TO TOUCH VERY HOT TO TOUCH TOOK TO LOCAL MECHANIC,AFTER CALLING DEALER SHIP SAID OUT OF WARRANTY.BACK LEFT CALIPERS WERE BAD HAD TO REPLACE BOTH REAR CALIPERS,ROTORS AND BRAKE SHOES.I BELIEVE ANYTHING TO DO WITH BRAKES ARE A HAZARD THE WHEEL GOT HOT FROM CALIPERS NOT WORKING PROPERLY COULD HAVE CAUSED A BLOWOUT AND BRAKE SYSTEM FAILURE.IM NOT A MECHANIC BUT THE MECHANIC I TOOK IT TO WAS DISGUSTED THAT THE CALIPERS HAD GONE BAD EXPECIALLY AT THAT MILEAGE. HE SUGGESTED I CALLED MY DEALERSHIP BACK AND TELL THEM WANT HAPPENED WHICH I DID.THE OWNER SAID CANT HELP WHEN I TAKE TO AN OUTSIDE MECHANIC.I BELIEVE THIS IS A SAFETY HAZARD I ALSO CHECKED OTHER ONLINE COMPLAINT SEEMS TO HAVE BEEN A PROBLEM WITH DODGE VAN FOR LAST 3-4 YEARS.
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE PASSENGER HAD THEIR ARM ON THE REAR SEAT WINDOW. WHEN THE CONTACT ROLLED THE WINDOW DOWN, THE PASSENGER'S SKIN WAS ROLLED INTO THE WINDOW AND INJURED. THE CONTACT HAD TO ROLL THE WINDOW UP TO RELEASE THE PERSON'S SKIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
MY VEHICLE WAS STRUCK IN THE DRIVERS SIDE DOOR BY ANOTHER VEHICLE. THE ENTIRE SIDE OF THE VAN WAS AFFECTED, FROM THE WHEELS TO THE BUMPERS. I FEEL THE VEHICLE THAT STRUCK MY VAN WAS DOING AT LEAST 20 MPH AT THE TIME OF IMPACT AND THE SIDE IMPACT AIR BAGS DID NOT DEPLOY. IN MY RESEARCH I HAVE FOUND THAT IMPACTS FROM 8 TO 18 MPH SHOULD CAUSE THESE SIDE AIR BAGS TO DEPLOY. THIS IS VERY CONCERNING FOR MYSELF AND THE SAFETY OF OTHERS WITH THESE TYPES OF VEHICLES. CHRYSLER HAD AN "INDEPENDENT" INVESTIGATOR INSPECT THE VAN BEFORE ANY REPAIRS WERE COMPLETED. I WAS NOT ASKED TO BE PRESENT AT THE TIME OF THE INSPECTION OR GIVEN A COPY OF THE REPORT. I WILL BE ATTEMPTING TO CONTACT THE "INDEPENDENT" INVESTIGATOR FOR A COPY OF THE REPORT BUT DON'T FEEL THAT I WILL HAVE MUCH LUCK. THERE WERE FOUR CHILDREN IN THE VAN ALONG WITH MY SPOUSE WHEN THE ACCIDENT HAPPENED AND THANKFULLY NO CRITICAL INJURIES WERE SUSTAINED. I WOULD LIKE TO KNOW IF THE AIR BAGS WERE SUPPOSED TO WORK. THE VEHICLE IS CURRENTLY BEING REPAIRED AT THE DEALERSHIP I PURCHASED IT AT.
WHEN BACKING UP AN 10% INCLINE TO BACK UP INTO A PARKING SPACE (FIRST TIME SINCE BUYING THE VAN NEW WITH 8 MILES ON IT) THE VEHICLE SHUDDERS ALL THE WAY UNTIL IT STOPS. I HAVE NOT EXPERIENCED THIS IN DRIVE GEARS (YET). I HAVE DRIVEN THIS VAN UP AND DOWN BRIEFLY IN THE MOUNTAINS, NO ISSUE WHILE DRIVING WAS NOTICED. *TR
BOUGHT THE VEHICLE SATURDAY 4/18/2015. THE VEHICLE WAS TAKEN IN FOR WASH AND FILL UP AS MY WIFE AND I SIGNED THE PAPERWORK. FOLLOWING SIGNING PAPERWORK WE FOUND THE DRIVER SIDE BOTTOM TRIM POPPED OUT. THE CLIP THAT HOLDS THE SMALL TRIM PIECE IN WAS BROKE. LATER IN THE DAY MY WIFE GOT HER ARM PINCHED HARD BY THE DRIVER SIDE AUTO CLOSING DOOR LEAVING A NASTY BRUISE ON BOTH SIDES OF HER ARM. THE DOOR HESITATED TO REOPEN AND CONTINUED TO CLOSE ON HER ARM. TOOK VAN BACK TO DEALER ON MONDAY 4/20/15 TO HAVE TRIM PIECE FIXED. FOUND OUT THEY HAD TO ORDER THE PART. THE SERVICE MANAGER SAID THIS WAS NOT THE FIRST TIME THEY SAW THIS ISSUE. AFTER LOOKING AT THE POPPED TRIM PIECE I NOTICED THE BOTTOM CORNER OF THE VAN BEHIND THE POPPED TRIM HAD BEGAN TO RUST OUT WITH THE PAINT CHIPPED. NOW WILL HAVE TO HAVE PAINT AND NEW TRIM PIECE ON A BRAND NEW VEHICLE. REGARDING THE AUTO DOOR CLOSING THE SERVICE MANAGER SAID SHE WAS NOT AWARE OF ANY SENSITIVITY SETTINGS BUT WOULD LOOK INTO IT TO AVOID THE INJURY HAPPENING AGAIN. *TR
I BOUGHT THIS VAN WITH 13 MILES ON IT. THE VAN SHAKES/SHUDDERS ON AN INCLINE. THIS OCCURS FROM TIME TO TIME IN DRIVE BUT IS VERY BAD WHEN IN REVERSE. I NOTICED THIS FIRST WHEN GOING UP A HILL TO GET OUT OF OUR NEIGHBORHOOD. I FIRST NOTICED IT IN REVERSE WHEN BACKING OUT OF MY DRIVEWAY WHICH IS A VERY SLIGHT INCLINE. THE SHUDDERING OCCURS EACH TIME I GO UP THE HILL, NEAR OUR HOME. UNLESS THE GROUND IS COMPLETELY FLAT OR I AM BACKING DOWN AN INCLINE, REVERSE FEELS LIKE AN OLD STICK SHIFT THAT "TREMBLES" AS YOU BACK UP OR ACCELERATE. I DID NOT BUY "NEW" TO HAVE ISSUES LIKE THIS. THE VAN HAS LESS THAN 30 MILES ON IT. *TR
ONE OF MY OUTLETS IN THE CONSOLE DOES NOT WORK AND IT IS NOT DUE TO A BLOWN FUSE. THE VAN WAS BOUGHT "NEW" WITH 13 MILES ON IT. *TR
I GOT THIS CAR ON JANUARY 17, 2015, I WAS NOT TOLD IT HAS NOT AN ALARM INCLUDED, I ASSUME THAT AS AIR CONDITIONING, ALARM WAS INCLUDED, ON FEB 19 WHILE MY CAR WAS PARKED, A THIEF BROKE THE BACK WINDOW, VANDALIZING THE CAR BODY AND STEALING MY PRESCRIPTION GLASSES. ALL PEOPLE AT WORK AND FRIENDS ASKED WHAT HAPPEN WITH THE ALARM, THEN I ASKED THE DEALER (DODGE AT 321 FRONT STREET IN TORONTO) AND AFTER HESITATIONS, THEY SAID IT HAS NOT. I FEEL CHEATED, AND TODAY I AM SURE THIS IS A FLAW OF THE CAR, OTHER ISSUES IS, THOSE VENTILATION BACK WINDOWS ARE ANOTHER BIG FLAW, BEING MANUAL IN MY CAR, THEY OPEN FROM INSIDE JUST PULLING THEM, THIS IS UNBELIEVING, SO THIS CAR HAS NOT ANY SECURITY AT ALL. I DON'T UNDERSTAND HOW THE CAR SAFETY REGULATORS ALLOW THE MANUFACTURER COME WITH A CAR WITH SUCH HUGE FLAWS. *TR UPDATED 4/14/16 *JS
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2015 Dodge Grand Caravan → · Every Grand Caravan year → · How the figures are calculated →