2015 Dodge Grand Caravan complaints

THE FRONT PASSENGER HEADREST POPPED OPEN. I WASN'T DRIVING OR EVEN IN THE CAR WHEN IT HAPPENED THANKFULLY. I CAME OUT TO THE CAR AND IT HAD POPPED. IT HAS BEEN HOT HERE AND WONDERED IF THAT CAUSED IT, BUT IF THAT IS THE CASE IT IS VERY SCARY AS IT MAKES ME WONDER IF THAT'LL HAPPEN TO OTHER PARTS OF THE CAR. AS IS I'M WORRIED ABOUT THE DRIVER SIDE AS THAT SEAT STOPPED WORKING WITHIN A MONTH OF ME PURCHASING IT. AND NOW IT ISN'T WORKING AGAIN.

BLEW HEAD GASKET IN MOTION - CHECK ENGINE LIGHT CODE PO302 FAULTY VALVE CYLINDER #2

RECENTLY MY VAN HAS STARTED SHUTTING OFF AUTOMATICALLY FOR NO REASON WHILE IT SHOULD STILL BE RUNNING. SOMETIMES IT JUST SHUTS OFF AND THEN RESTARTS AND OTHER TIMES IT HAS SHUT OFF AND I HAVE HAD TO RESTART IT WITH THE KEY. THERE IS NO SPECIFIC THING THAT TRIGGERS THE ISSUE AND IT HAS HAPPENED WHILE SITTING STILL, AFTER PUTTING IT IN PARK, AND WHILE TURNING GOING DOWN THE ROAD. I LOOKED UP ANY RECALLS FOR THE VEHICLE BUT THERE WERE NON. HOWEVER, THIS SEEMS TO BE A COMMON PROBLEM FOR THE MINI VAN.

THE DRIVER SIDE SLIDING DOOR IS STUCK SHUT! IT DON'T WORK ANY MORE. HUGE SAFETY CONCERN!!!!!!! IT STOPPED WORKING AFTER I DROVE IT. I CAN'T EVEN UNLOCK THE DOOR OR MANUALLY OPEN IT..

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE SLIDING DOOR FAILED TO OPEN. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO MARTY CANCILA DODGE CHRYSLER JEEP RAM (2175 N HWY 67, FLORISSANT, MO 63033, (314) 831-3300) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 132,000.*DT CONSUMER ALSO HAD AN ISSUE WITH PASSENGER AIRBAG LIGHT WHICH REMAINS ON.*JB

THE PASSENGER SLIDING DOOR WILL NOT OPEN. BEFORE THE THE DOOR BECAME UNABLE TO OPEN A PERSISTENT SOUND WAS MADE WHEN THE POWER LOCKS WERE LOCKED AND UNLOCKED.

THE SLIDING POWER DOOR MAKE LAUD NOISE WHEN CLOSING AND OPENS ITSELF , I CHECK THE PROBLEM ONLINE AND I NOTICED IT IS COMMON PROBLEM , I WONDER IF THERE WAS A RECALL ?

WHILE DRIVING TO WORK, THE DRIVER SIDE HEAD REST DEPLOYED. I WAS NOT INVOLVED IN AN ACCIDENT, JUST IDLING AT A STOPLIGHT. THANKFULLY, I DID NOT SUSTAIN ANY INJURIES. I CALLED THE DEALERSHIP I PURCHASED FROM AND THE SERVICE DEPARTMENT SAID THAT THE REPAIR COST WOULD BE OUT OF MY POCKET. HOW IS THIS OK WHEN IT CLEARLY HAS TO BE A MANUFACTURER MALFUNCTION. THIS SERIOUSLY NEEDS SOME ATTENTION AND A RECALL ISSUED.

DRIVERS SIDE HEADREST DEPLOYED WITHOUT BEING IN AN ACCIDENT. VEHICLE WAS PARKED AND UNATTENDED WHEN DEPLOYMENT OCCURRED.

THE HEADREST ON THE PASSENGER SEAT POPPED OPEN WHILE I WAS DRIVING, SCARED ME. NOW I AM AFRAID, MY DRIVERS SIDE WILL DO THE SAME WHILE I AM DRIVING CAUSING A TERRIBLE HAZARD FOR ME. I WENT TO DEALERSHIP AND THEY SAID NOT THEIR PROBLEM AND WANTED TO CHARGE ME $900 TO FIX IT. THIS SHOULD BE RECALLED. I DID NOT HAVE THEM DO IT DUE TO THE COST TO ME.

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT UPON DEPRESSING THE ACCELERATOR, THE RPM'S REVVED UP HOWEVER, THE VEHICLE HESITATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE STARTED TO ACCELERATE HOWEVER, THE FAILURE CONTINUED INTERMITTENTLY. LAKESHORE CHRYSLER DODGE JEEP RAM FIAT (330 E HOWZE BEACH RD, SLIDELL, LA 70461) WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO FACILITATE THE REPAIR DUE TO PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 129,088.

2015 DODGE GRAND CARAVAN WAS PARKED IN OUR DRIVEWAY, NOT STARTED. I WAS SEATED IN DRIVER SEAT AFTER JUST ENTERING THE VEHICLE, DOOR STILL OPEN, I ACTIVATED THE PASSENGER SIDE POWER SLIDING DOOR SO MY FAMILY COULD ENTER THE REAR. MY WIFE OPENED THE FRONT PASSENGER DOOR BUT HAD NOT ENTERED THE VEHICLE, SHE WAS ASSISTING THE KIDS ENTERING THE REAR. THE PASSENGER SEAT HEADREST SUDDENLY BURST OPEN AND EXTENDED FORWARD. EVERYONE JUMPED AT THE SUDDEN NOISE. I LOOKED OVER AND SAW THE HEADREST DISTENDED AND DIDN'T KNOW IT COULD DO THAT. I INSPECTED THE HEADREST AND SAW ARMS AND LATCHES THAT INDICATED IT COULD BE MOVED. I ATTEMPTED TO RETURN IT TO NORMAL BUT IT WOULD NOT MOVE VERY EASILY. WE DECIDED TO LEAVE IT AS WE WERE ON OUR WAY SOMEWHERE. LATER I AGAIN ATTEMPTED TO PUT IT BACK TOGETHER BUT IT WOULD NOT STAY TOGETHER. I LOOKED ONLINE FOR POSSIBLE REPAIR INFORMATION AND FOUND IT TO BE DESCRIBED AS A SAFETY FEATURE TO HELP PREVENT WHIPLASH INJURY AND THAT IT SHOULD NOT DEPLOY WITHOUT A CRASH. NO OTHER SAFETY FEATURES DEPLOYED. THE VEHICLE STILL OPERATED NORMALLY. I CONTACTED DODGE DIRECTLY THROUGH ONLINE CHAT AND SPENT OVER 30 MINUTES DESCRIBING EVERYTHING IN DETAIL AND WAS TOLD A MANAGER WOULD BE CONTACTING ME IN 1-2 DAYS. AFTER A WEEK, NO CALL WAS RECEIVED. I AGAIN CONTACTED DODGE AND WAS GIVEN THE RUN AROUND WITH REQUEST FOR ALL THE INFORMATION AGAIN EVEN THOUGH THE AGENT PULLED UP THE FILE AND TOLD ME WHAT HAD HAPPENED. THEY REFUSED TO SEND IT TO A MANAGER AGAIN UNLESS I SPENT AN

THE A/C IS BLOWING HOT AIR ON THE PASSENGER SIDE AND IN THE REAR OF THE VAN.

PASSENGER SIDE HEADREST DEPLOYED ON ITS OWN.

MY HVAC SYSTEM IS NOT WORKING PROPERLY. WE CHECKED TO SEE IF THE HVAC RECALL WAS PERFORMED AND MY DEALERSHIP SHIP SAYS IT WAS A MINOR PART THAT WAS FIXED, BUT EVERYTHING I READ ON THE 2016 RECALL SAYS A HUGE RECALL WAS PERFORMED ON THE HVAC SYSTEM. MY DEALERSHIP SAYS THE RECALL ISN'T WARRANTY APPLICABLE AND THEREFORE I HAVE TO PAY OUT OF POCKET! MY AC IS BLOWING HOT AND IT CONTINUOUSLY WILL CHANGE FROM AC TO RECIRCULATE TO NO AC ON ITS OWN. IT'S ALL APART OF THE PROGRAM THAT IS SUPPOSED TO BE WARRANTIED. IT'S DANGEROUS TO NOT HAVE ADEQUATE AC WHILE STOPPED AT A STOP LIGHT IN COLORADO WHILE IT'S SO HOT HERE. MY AC BLOWS HOT ON THE PASSENGER SIDE AND WHEN COMPLETELY STOPPED OR SLOW SPEEDS, IT GETS HOT. ONLY STAYS COLD WHILE GOING FASTER SPEEDS. DEALERSHIP REFUSES TO REPLACE THE RECALLED PARTS FROM 2016 STATING THEY AREN'T UNDER LIFETIME WARRANTY. PLEASE HELP!

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONTAL HEAD REST DEPLOYED AFTER HER GRANDSON HELD ON TO THE HEADREST FOR SUPPORT WHILE EXITING THE VEHICLE. THE FAILURE OCCURRED WHILE THE VEHICLE WAS PARKED. THE CONTACT TOOK THE VEHICLE TO GRIFFIN CHRYSLER DODGE JEEP RAM (961 E, US-74 BUS, HAMLET, NC 28345) WHERE SHE WAS INFORMED THAT A PLASTIC PART ATTACHED TO THE HEADREST FRACTURED CAUSING THE FAILURE. THE CONTACT WAS INFORMED THAT THE HEADREST NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,000.

I WAS INFORMED THIS VEHICLE HAS BEEN RECALLED FOR A TRANSMISSION (RECALL REFERENCE S44) ON 06/24/2016 AND IT HAS REQUIRED A TRANSMISSION REPLACEMENT, COSTING $4K IN JULY 19, 2019. ON JUNE 20, 2020, WHILE DRIVING ON A HIGHWAY, THE VEHICLE SUDDENLY MADE A LOUD REVVING SOUND, RPM INCREASED NEARLY TO MAX, ACCELERATION BECAME INOPERABLE, AND CAUSED ACTIVE TRAFFIC DELAYS - SIMILAR TO WHAT HAD OCCURRED A YEAR BEFORE WHEN THE TRANSMISSION WAS REPLACED.

WHEN DRIVING IN A CONSTRUCTION ZONE ON I-71 NORTH A LOUD WHINING NOISE CAME FROM THE FRONT LEFT OF THE VEHICLE IT THEN HAD DIFFICULTY ACCELERATING. I HAD MY FOOT PRESSING HARD ON THE GAS JUST TO GET TO 60 MPH. THE RPM WAS ALL THE WAY TO 6. THE VEHICLE WOULD SLOW AND SPEED UP WITH A JERK. ONCE I ARRIVED TO WORK I PARKED THE CAR. WHEN I TURNED THE VAN BACK ON MY CHECK ENGINE LIGHT CAME ON. THE VEHICLE WAS TOWED TO THE DEALER WHO THEN HAD IT TOWED TO ANOTHER LOCATION THAT WAS ABLE TO REPAIR THE TRANSMISSION. I AM CURRENTLY AWAITING THE FULL DIAGNOSTIC. I RELIGIOUSLY MAINTAIN MY VEHICLE TO AVOID CATASTROPHIC FAILURES SUCH AS THE ONE I AM HAVING NOW. SO DISAPPOINTED IN THE PERFORMANCE OF THIS VEHICLE AS IT HAS BEEN IN THE SHOP SEVERAL TIME SINCE I HAVE OWNED IT WITH PROBLEMS FROM ELECTRICAL ISSUES, THE SIDE DOORS UNABLE TO OPEN, AND OIL PAIN CRACKING.

I TOOK MY CAR IN FOR SERVICE TO FIX AIR CONDITIONER NOT WORKING THEY FIXED THE FRONT AND REAR EVAPORATORS . I PICKED UP FROM DEALER DROVE T MINS DOWN THE ROAD AND WHILE DRIVING BOTH THE DRIVER AND PASSENGER HEAD READY AIR BAGS DEPLOYED . ALMOST CAUSED AN ACCIDENT NOT TO MENTION HIT ME IN THE BACK OF HEAD WHILE DRIVING DOWN MAJOR HWY 41 IN FLA . I ALSO HAVE DAUGHTER IN WHEELCHAIR IT'S A CONVERTED WHEELCHAIR VAN HAD TO BE TOWED BACK TO DEALER AND NOW DRIVING NON WHEELCHAIR ACCESSIBLE RENTAL ..MY AIR CONDITIONING WAS ALSO WHILSTLING AFTER JUST BEING FIXED . I WAS ONLY DOING ABOUT 30MPH. *TR

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE FRONT PASSENGER'S SIDE HEAD REST DEPLOYED AND STRUCK THE CONTACT IN THE BACK OF THE HEAD. NO INJURIES WERE REPORTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000.

ON THURSDAY JUNE 4, 2020 I WAS OPERATING A 2015 DODGE CARAVAN OWNED BY THE DANVILLE PUBLIC SCHOOLS TRANSPORTATION DIVISION. WHILE STOPPED AT A TRAFFIC LIGHT I RAISED THE HEIGHT OF THE HEAD REST ONE CLICK TO PLACE THE HEAD REST HIGHER UP THE BACK OF MY HEAD. WHEN THE LIGHT CHANGED TO GREEN I PROCEEDED TO THE NEXT INTERSECTION AND HAD TO STOP FOR A SECOND RED LIGHT. AS I PULLED AWAY FROM THE SECOND LIGHT (AFTER A GREEN INDICATOR) THE HEAD REST SUDDENLY POPPED OPEN MAKING IMPACT WITH THE REAR OF MY HEAD. THE VEHICLE WAS IN MOTION WHEN THE HEAD REST DEPLOYED. I MENTIONED THE HEAD REST TO OUR SHOP TECHNICIAN WHO BEGAN TO MAKE INQUIRY INTO THE POSSIBLE CAUSE. THE SHOP TECHNICIAN SPOKE TO THE LOCAL DODGE DEALERSHIP ABOUT THE ISSUE AND WAS ADVISED THERE WERE NO RECALLS OR SAFETY BULLETINS ON THE ISSUE AND THAT NEW REPLACEMENTS WERE AVAILABLE FOR AROUND $600 AND THAT OUR BEST OPTION WOULD BE TO RETRIEVE ONE FROM A JUNK YARD. A CLOSER LOOK ON LINE INDICATED ISSUES WITH DODGE AHR HEAD REST. THE LOCKING PIN SHOULD BE RELEASED BY A SOLENOID POWERED LATCH THAT IS TRIGGERED BY THE SENSOR SYSTEM IN THE EVENT OF A CRASH. THE PLASTIC RETAINERS THAT HOLD THE LOCKING PIN FAILED AND BROKE AWAY CAUSING THE FRONT SECTION OF THE HEAD REST TO DEPLOY WITHOUT TRIGGERING THE SOLENOID. PLEASE SEE THE ATTACHED PHOTOS OF THE DAMAGED RETAINER POINTS AND THE LOCKING PIN. THIS 2015 DODGE VAN HAS 58,976 ORIGINAL MILES. *TR

ONLY HEAT FROM PASSENGER VENTS WHEN AC IS TURNED ON IN THE SPRING. *TR

THE ACTUATOR ON THE PASSENGER SLIDING DOOR WAS MAKING A BUZZING NOISE FOR A FEW WEEKS AND THEN THE DOOR JUST FROZE SHUT. AFTER GOOGLING SOME THINGS, THIS IS A COMMON PROBLEM ON THESE VEHICLES AND IT SHOULD BE A RECALL!!! I AM LETTING THE SEVERAL OTHERS KNOW TO FILE A COMPLAINT AS WELL. *TR

THE ELECTRIC CONTROLS ARE GOING HAYWIRE WHEN VAN IS TURNED ON NOTHING WILL FUNCTION THAN THE REAR DEFROSTER COMES ON NOTHING ELSE WORKS THEN THE AIR COMES ON AND COOL AIR ON DRIVERS SIDE HEAT ON PASSENGER SIDE THEN SOME COOL THEN HEAT AND I HAVE A LIGHTING BOLT SIMBLE ON THE DASH AND VAN WAS HIT HEAD ON WHILE PARK AND THE AIR BAGS DID NOT DEPLOY

THE HEADREST DEPLOYED WHILE DRIVING DOWN A RESIDENTIAL STREET. *TR

LOSE POWER AND WHINING NOISE. *TR

THE REAR RIGHT PASSENGER SLIDING DOOR STOPPED WORKING BOTH ELECTRONICALLY AND MANUALLY CAUSING A PARTIAL HAZARD SO AS NO ONE CAN EXIT/ENTER THAT DOOR TO THE VEHICLE. IT WAS FIRST OBSERVED NEARLY 4 WEEKS AGO WHEN THE VEHICLE WAS STATIONARY. *TR

TRANSMISSION OIL COOLER & FILTER HOUSING FAILED NOVEMBER 2019 ODO/85K CAUSING LOSS OF TRANSMISSION FLUID AND DAMAGING TRANSMISSION AND TORQUE CONVERTER. MOPAR 68105583AF

DRIVER'S SIDE SLIDING DOOR WILL NOT OPEN MANUALLY, WITH KEY FOB OR OVERHEAD PUSH BUTTON. DOOR REMAINS LOCKED AT ALL TIMES MAKING IT IMPOSSIBLE FOR PASSENGERS TO EXIT VEHICLE THOUGH THAT DOOR IN CASE OF AN EMERGENCY.

WAS PLANNING TRIP FROM ST. CATHARINES ONTARIO TO TYLER TEXAS AND TOOK VAN IN FOR OIL CHANGE AND 40 POINT "PEACE OF MIND" INSPECTION TO MY LOCAL DEALER WHERE ALWAYS SERVICED. EMPHASIZED I WANTED TO ADDRESS ANY PROBLEMS, IF ANY, BEFORE I STARTED TRIP AND NOT WHILE I WAS TRAVELLING. I WAS WITHIN 30 MILES OF DESTINATION IN TEXAS, WHEN STOPPED AT A INTERSECTION AND TRANSMISSION JUMPED WHEN ACCELERATING AND HEARD A GRINDING NOISE AND PULLED OVER.NO WARNING LIGHTS AT THIS TIME JUST GRINDING NOISE. HAD VEHICLE TOWED TO LOCAL CHRYSLER DEALER. SEE SERVICE INVOICE INCLUDED. TRANSMISSION SERVICE DONE THE NEXT DAY AND WAS GIVEN THE OK. EVERYTHING FINE DURING OUR STAY. ON OUR RETURN TRIP FROM TEXAS TO ONTARIO, NO PROBLEMS UNTIL WE ARRIVED IN COLUMBUS OHIO, 18 HOURS LATER, TO RE-FUEL AND WHEN PULLING AWAY FROM GAS STATION VEHICLE JUMPED, HEARD GRINDING NOISE AGAIN, AND ENGINE YELLOW WARNING LIGHT CAME ON. WE DID NOT DRIVE FURTHER AND HAD VEHICLE TOWED TO LOCAL CHRYSLER DEALER AND DID COMPUTOR SCAN WHICH INDICATED TRANSMISSION PROBLEMS. SEE ENCLOSED SERVICE INVOICE. VEHICLE COULD NOT BE DRIVEN AT THIS TIME. SIX HOURS FROM HOME. DECIDED TO RENT A TRUCK AND CAR DOLLY AND TOWED VAN HOME TO OUR DEALER FOR SECOND OPINION. NEEDS NEW OR REBUILT TRANSMISSION. THIS IS NOT ACCEPTABLE FOR A VEHICLE THAT HAS ONLY APPROXIMATELY 81,000 MILES(OR 135,000 KM), ESPECIALLY SINCE 2015/2016 DODGE GRAND CARAVANS HAD TRANSMISSION RECALLS, BUT NOT VEHICLE WIDE. I AM LOOKING FOR CHRYSLER TO STEP UP AND RESOLVE THIS

I CHANGED MY BATTERY IN MY VAN AND NOW THE AC DOESN'T WORK AND IT SEEMS LIKE I SMELL COOLANT BURNING AND WHEN I'M DRIVING BETWEEN 40 TO 50 IT'S VERY SLUGGISH. AND I HAD TO HAVE AN AUTO SHOP CHECK MY TRANSMISSION FLUID CUZ IT FELT LIKE MY TRANSMISSION WAS SLIPPING. AND WHEN THEY CHECKED IT THEY SAID I WAS REALLY LOW ON TRANSMISSION FLUID BUT THEY DON'T KNOW WHERE THE TRANSMISSION FLUID GOING.

LOSS OF POWER AND WHINING NOISE

VEHICLE, STATIONARY, CAR DOES NOT START ON THE FIRST TRY IF IT SITS FOR OVER 4 HOURS. CRANKS THEN STALLS, OR CRANKS OVER AND OVER UNTIL EVENTUALLY CATCHING. NEW: CAR BATTERY, BATTERY TENDER/CHARGER, NEW/UPGRADED SPARK PLUGS, NEW/UPGRADED IGNITION COILS. APPEARS TO BE TIPM FAILING. HAS BEEN GETTING PROGRESSIVELY WORSE OVER THE PAST FEW WEEKS.

DRIVER'S SIDE DOOR TAKES TIME TO OPEN. 30 TO 45 SECONDS APPROXIMATELY TO OPEN. HAPPENS VERY OFTEN. AFRAID IT MAY STOP FUNCTIONING COMPLETELY. THE SLIDING DOORS (BOTH) OPEN ON THEIR OWN. HAVE FOUND SLIDING DOORS AND CARGO DOOR OPEN. THIS HAPPENS RANDOMLY, SOME DAYS IT MAY NOT OCCUR, BUT AFRAID TO LEAVE CAR IN THE STREET. HAVE TRIED TO SOLVE THIS ISSUE BY LOCKING DOORS MANUALLY WITH DOOR LOCK ON DRIVER'S DOOR PANEL, HOWEVER IT IS STILL MALFUNCTIONING. THE ISSUES OCCURS WHEN THE VEHICLE IS PARKED. BOUGHT THE VEHICLE IN OCTOBER 2019, HAS BEEN HAPPENING SINCE A MONTH AFTER PURCHASE ON AND OFF.

THE HEAD RESTRAINT FOR INSIDE THE HEADREST FOR BOTH THE DRIVER AND PASSENGER SEAT HAVE BRACKETS THAT WILL RANDOMLY FAIL.

ON THREE SEPARATE OCCASIONS DURING DECEMBER 3019 AND JANUARY 2020 WHILE DRIVING THE VEHICLE SHUTS OFF, NO WARNING LIGHTS BEFORE IT HAPPENS OR AFTER. LOSE OF POWER AND LOSS OF BRAKING. THIS HAS HAPPEN ON THE HIGHWAY AND ON MAIN ROADS. THERE WAS A RECALL UP TO THE 2010 MODEL FOR THIS SAME REASON WHICH CONTRIBUTED TO THE IGNITION AND FOB AND TIPM. IT APPEARS DODGE HAS NOT CORRECTED THIS HAZARD. TOOK THE VEHICLE TO THE DEALERSHIP AND THEY CAN NOT DIAGNOSIS THE ISSUE. THIS ISSUE IS GOING TO GET SOMEONE SERIOUSLY INJURED OR KILLED.

AUG 3, 2019 JUST GOT OFF INTERSTATE-44. I WAS STOPPED, & WAS GETTING GAS AT MURPHY USA, IN A COMMERCIAL LOT, ON A CITY STREET. VEHICLE WAS PARKED, STATIONARY AND NOT RUNNING. I WAS OUTSIDE THE VEHICLE. MY 3 SON'S WERE INSIDE THE VAN. MY 15 YEAR OLD SON HAD HIS HEAD ON THE PASSENGER HEADREST WHEN IT RANDOMLY DEPLOYED FOR NO REASON AT ALL. NO WRECK, NO REASON. THE HEADREST POPPED SO LOUDLY I THOUGHT IT WAS A GUNSHOT NEAR US. IT FRIGHTENED US ALL. MY 15 YR OLD SON HAD NECK PAIN FROM THE UNEXPECTED EXPULSION FORWARD WHEN HIS HEADREST RANDOMLY DEPLOYED FOR NO REASON...HIS PAIN CONTINUED AS HE BEGAN TO GET MORE STIFF SO HE WAS SCHEDULED , SEEN AND ADJUSTED AT THE CHIROPRACTOR. HE HAD A FEW APPOINTMENTS TO GET THE PAIN TO STOP. I CALLED GRAVEN CHRYSLER OF LEBANON MO WHERE I PURCHASED THE VAN TO GET IT REPAIRED. I WAS TOLD I WOULD BE RESPONSIBLE FOR THE REPLACEMENT DUE TO NO RECALL YET!. THE VAN HAS APPROX. 56,000 MILES AND I HAVE EXTENDED WARRANTY WITH BUMPER TO BUMPER. I WAS THEN TOLD BOTH HEADRESTS WOULD BE REPLACED UBDER THE WARRANTY YET THAT WAS OVER 6 MONTHS AGO. I WAS STILL TOLD TODAY THEY CANNOT GET NEW PARTS IN. MAYBE NEXT MONTH? I AM SCARED TO DRIVE MY VEHICLE! HAD THIS HAPPENED WHILE I WAS DRIVING -IT IS LIKELY I'D HAVE WRECKED AND KILLED MANY PEOPLE! !!THIS IS A MAJOR, DANGEROUS, DEFECT IN MANUFACTURING! IT IS AN EXTREMELY HAZARDOUS CONDITION TO DRIVE WITH DEFECTIVE HEADRESTS! MY SON WAS INJURED, I 'VE FEARED DRIVING IT FOR 6 MONTHS AND AFTER 6 MONTHS STILL NOTHING HAS CH

WHILE DRIVING DOWN THE HWY AT 60 MPH THE VEHICLE BEGAN TO NOT ACCELERATE. I HAD TO PULL OVER IN THE SIDE OF THE ROAD AND PLACE THE VEHICLE IN PARK. I THEN TRIED TO PUT THE VEHICLE IN DRIVE TO ADVANCE FORWARD BUT THE VEHICLE WOULD ACCELERATE BUT NO GO FASTER THEN 40MPH THE RPMS HOWEVER WE'RE JUMPING AROUND LIKE CRAZY. I WAS ABLE TO DRIVE THE VEHICLE STRAIGHT TO A TRANSMISSION SHOP WHERE THEY LOOKED OVER THE VEHICLE AND DETERMINED THE TOURQUE CONVERTER FAILED AND THE WHOLE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD 94000 MILES.

THE PROBLEM STARTED WHEN I WOULD IDLE THE VEHICLE IN DRIVE AND IT ACTED LIKE IT DIDN'T WANT TO GO. THE ENGINE WOULD JUST REV UP LIKE IT WASN'T IN GEAR. THEN WHILE THE VEHICLE WAS IN MOTION THE RPMS WOULD REV UP SUPER HIGH ON ITS OWN AND THEN THERE WOULD BE A SUDDEN JERK. NOW THE VEHICLE WON'T EVEN GO ABOVE 30 MILES PER HOUR. IT'S ALMOST LIKE THE TRANSMISSION PUMP ISN'T WORKING RIGHT.

MY CAR IS REGULARLY MAINTENANCED BY YOUR DEALERSHIP I ALSO HAVE A MAINTENANCE PLAN THAT I PURCHASED THAT YOUR DEALER REFUSED TO HONOR. I PURCHASED MY CAR FROM DODGE DEALERSHIP ON REISTERSTOWN ROAD IN OWINGS MILLS MD 21117 IN MARCH 2015 APPROXIMATELY LESS THAN 24 MONTHS I BEGAN HAVING TROUBLE WITH MY TIRES AND WAS INFORMED BY DODGE THAT MY VEHICLE WAS USED AND NOT BRAND NEW AS I WAS EXPECTING WHEN I PURCHASED IT FOR 30,0000. LESS THAN 48 YEARS MY ENGINE GAVE UP AND HAS TO BE BUILT FROM SCRATCH PUTTING MY CAR VALUE DOWN AND LEAVING ME AND MY KIDS STRANDED FOR THE HOLIDAYS AND MY GPS STOPPED WORKING COMPLETELY AND NOW I NEED 4 NEW TIRES AGAIN. YOUR DEALERSHIP SOLD ME USED TIRES AND I CONTACTED TIRE MANUFACTURER AND THEY SAID YOU NEED TO REPLACE TIRES THROUGH WARRANTY BUT YOU REFUSE TO DO IT. ALL YOU HAVE TO DO IS FILE A CLAIM BECAUSE YOKOHAMA TIRE MANUFACTURER SAID TIRES SHOULD LAST 50-60K MILES MINE ONLY LAST 30K I PURCHASED NEW BUT YOU GAVE ME USED HOW DOES THIS HAPPEN ON A BRAND NEW CAR? I TOOK MY CAR BACK TO THE DEALER FOR REPAIRS BUT, TO DATE, THE DEALER HAS BEEN UNABLE TO CORRECT THE PROBLEM. THIS PROBLEM SUBSTANTIALLY IMPAIRS BOTH THE USE AND VALUE OF MY CAR. THEREFORE, IF YOU AND/OR YOUR DEALER ARE UNABLE TO CORRECT THIS PROBLEM IN A "REASONABLE NUMBER OF ATTEMPTS" AS THAT PHRASE IS DEFINED IN MARYLAND'S AUTOMOTIVE WARRANTY ENFORCEMENT ACT (MD. CODE ANN., COM. LAW II, 14-1502 (D) ), I WILL EXPECT YOU TO [REPURCHASE OR REPLACE] THE VEHICLE PURSUANT TO 14-1502(C) OF THE AC

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING, THE VEHICLE FAILED TO EXCEED 25 MPH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SEAL FAILED AND THE TRANSMISSION HAD A DEFECTIVE VALVE. THE DEALER STATED THAT THE TRNSMISSION NEEDED TO BE REPLACED. THE TRANSMISSION WAS NOT REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE'S WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000.

ON CITY STREET AND HIGHWAY, ESPECIALLY AFTER FULL STOP. THE CAR WOULD NOT ACCELERATE. WHINING ON LEFT FRONT. ROLLED BACKWARD ON SLIGHT HILL. HAD TOWED TO MECHANIC. ATTACHED IS LIST OF ISSUES, MAINLY POWERTRAIN AND TRANSMISSION. MECHANIC SAID THERE WAS A RECALL FOR THIS ISSUE (CAMPAIGN # 16V461000). DODGE DEALER CLAIMED NO RECALL ON MY SPECIFIC VIN, BUT FOR VEHICLES MADE AT A SIMILAR TIME. ONLY 69000 MILES ON VEHICLE.

THE DRIVER'S SIDE HEADREST DEPLOYED UNEXPECTEDLY. MY VEHICLE WAS PARKED IN MY GARAGE. THE CAR WAS STATIONARY, NOT RUNNING AND HAD NOT BEEN IN ANY KIND OF COLLISION. WHEN I INSPECTED THE INSIDE OF THE HEADREST, THE PLASTIC BRACKETS THAT HOLD THE METAL PIN WERE COMPROMISED. THE METAL PIN IS STILL IN PLACE, BUT THE PLASTIC PRONGS THAT WERE SUPPOSED TO HOLD ONTO THE PIN TO KEEP THE HEADREST IN PLACE BOTH FAILED. ONE CRACKED AND IS PARTIALLY ATTACHED. THE OTHER PRONG CAME OFF COMPLETELY. I BELIEVE THE PLASTIC BROKE FROM BEING UNDER PROLONGED TENSION. WHY WOULD SOMETHING THAT IS DESIGNED TO BE A SAFETY FEATURE BE MADE OUT OF SOMETHING AS FLIMSY AS PLASTIC? I'M SO THANKFUL THAT I WASN'T DRIVING WHEN THIS INCIDENT OCCURRED BECAUSE IT COULD HAVE CAUSED SERIOUS INJURIES. THERE ARE MANY OTHER REPORTS OF DODGE CUSTOMERS HAVING THIS SAME ISSUE. THE ACTIVE HEAD RESTRAINT (AHR) SYSTEM SHOULD BE RECALLED DUE TO SAFETY CONCERNS. THE HEADREST SHOULD NOT DEPLOY BY ITSELF. UNFORTUNATELY, FROM WHAT I HAVE READ, DODGE IS CLAIMING NO RESPONSIBILITY AND THE ISSUE IS NOT COVERED UNDER WARRANTY. THE REPAIR IS AROUND $900, BUT MOST PEOPLE CAN'T AFFORD THAT AND DON'T WANT TO PAY IT ANYWAY BECAUSE THE PROBLEM COULD HAPPEN AGAIN. DODGE SHOULD BE REPAIRING THESE HEADRESTS AT NO COST TO THE CUSTOMERS.

AUTOMATIC TRANSMISSION ISSUE NEEDS REPLACED VEHICLE 4 YEARS OLD AND CYLINDER 2 ENGINE MISFIRE

THE PASSENGER SIDE HEADREST DEPLOYED WITHOUT COLLISION. I DID NOT HEAR IT DEPLOY SO I'M ASSUMING IT HAPPENED WHEN THE VAN WAS PARKED AND I WAS NOT IN IT. UNSURE IF VAN WAS RUNNING OR OFF. THE REASON IT DEPLOYED IS PLASTIC PARTS THAT SHOULD BE ATTACHED TO METAL PIN INSIDE BROKE. DANGEROUS DESIGN! I HAVE READ ABOUT THIS ISSUE WITH MANY OTHER PEOPLE'S 2015 DODGE GRAND CARAVAN. THE $900.REPAIR COST FOR THESE DEFECTIVE HEADRESTS IS RIDICULOUS! ESPECIALLY KNOWING IT MAY HAPPEN AGAIN.

2015 DODGE CARAVAN - PASSENGER SLIDING DOOR STARTED MAKING A CLICKING NOISE WHEN LOCKING OR UNLOCKING THE DOORS.

THE DRIVER SIDE HEAD REST DEPLOYED WHILE I WAS DRIVING. THE PIN THAT WAS HOLDING THE HEADREST IN PLACE GAVE WAY DUE TO THE PLASTIC HOLDING THE PIN FAILED. IT LOOKS LIKE HEAT STRESS ON THE PLASTIC.

DRIVERS SIDE HEAD RESTRAINT DEPLOYED WHILE DRIVING NORMALLY CAUSING NECK INJURY.*DT CAR WAS NOT REPAIRED.*JB

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT PASSENGER SIDE HEAD REST ERRONEOUSLY ACTIVATED. UPON INSPECTION, IT WAS DETERMINED THAT THE INTERNAL BRACKET FRACTURED, CAUSING THE HEAD REST TO DEPLOY. THE PASSENGER SEAT WAS NOT OCCUPIED DURING THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. CONSUMER CONTACTED THE DEALER WHERE VEHICLE WAS PURCHASED WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000. CONSUMER IS CURRENTLY USING ZIP TIES TO HOLD HEAD SET IN PLACE AND AIR BAG SAFETY FEATURE IS DISABLED *JB

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE HESITATED, LOST ACCELERATION, STALLED, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO SCHLOSSMANN DODGE (19100 W CAPITOL DR, BROOKFIELD, WI 53045) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION WAS NEEDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. *BF*TP