PASSENGER SLIDING DOOR LOCK IS STUCK AND WILL NOT UNLOCK WITH THE KEY FOB OR UNLOCK MANUALLY. WILL NOT OPEN AT ALL. THE POSES A SERIOUS SAFETY RISK. THIS HAPPENED AFTER SHUTTING THE DOOR. THE NEXT TIME WE WENT TO OPEN THE DOOR IT WOULD NOT UNLOCK
2015 Dodge Grand Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
THE VEHICLE WAS PARKED IN A PARKING LOT. MY WIFE OPENED THE FRONT PASSENGER DOOR AND WAS ABOUT TO GET IN AS MY SON WAS GETTING IN THROUGH THE SLIDING PASSENGER-SIDE DOOR. WITHOUT ANY KIND OF IMPACT THE HEADREST ON THE FRONT PASSENGER SEAT FORCEFULLY DEPLOYED. THANKFULLY MY WIFE WASN'T IN THE SEAT YET, SO NO ONE WAS HURT. WHEN I EXAMINED THE HEADREST, I FOUND THAT THE PLASTIC PART THAT IS SUPPOSED TO PREVENT THE HEADREST FROM DEPLOYING HAD FAILED AND HAD BROKEN INTO A NUMBER OF SMALL PIECES. MY VAN ISN'T KEPT IN A GARAGE, SO IT SPENDS ALL OF ITS TIME OUTSIDE IN IOWA WEATHER, WHICH THIS PAST YEAR HAS RANGED FROM COLDER THAN -30F TO HIGHER THAN 90F. IT SEEMS LIKE THE PLASTIC COULDN'T HANDLE IT.
NEED A RECALL ISSUED! 2015 DODGE GRAND CARAVAN WITH SLIDING DOOR ISSUES. LOCK MAKES LOUD NOISE WHEN TRYING TO UNLOCK. SOMETIMES IT WILL NOT UNLOCK OR LOCK, CAUSING THE DOOR TO WORK INCORRECTLY. THIS IS A SAFETY ISSUE THAT MULTIPLE PEOPLE HAVE ENCOUNTERED. THERE IS SHOULD BE A RECALL ON THIS LOCKING MECHANISM.
OUR VAN WAS STATIONARY, NO MOVING AND THE DRIVER HEADREST DEPLOYED.
THE DRIVER HEADREST DEPLOYED WITHOUT A CRASH, JUST HAPPENED OUT OF NOWHERE. IT WAS STATIONARY.
27K MILES ON MY CAR. AT 16K, LAST YEAR, THE PASSENGER SIDE SLIDER DOOR WAS STUCK. WOULD NOT OPEN, WOULD NOT LOCK OR UNLOCK. WAS UNDER WARRANTY AND DODGE FIXED. NOW A YEAR LATER, THE OTHER DOOR IS DOING THE SAME, EXCEPT DODGE WANTS TO CHARGE ME $1,468 TO FIX IT!!! ARE YOU INSANE? THIS IS OBVIOUSLY A FAILED PART AND SHOULD BE FIXED FOR THE SAFETY OF MY CHILDREN!
MY 2015 GRAND CARAVAN BOTH SLIDING DOORS WERE WORKING FINE, THEN YESTERDAY THE DRIVER'S SLIDING DOOR JUST FROZE--CAN'T OPEN IT ELECTRONICALLY OR MANUALLY. THE LOCK IS STUCK IN THE LOCKED POSITION AND THE POWER DOOR LOCK SWITCH WON'T MOVE THAT DOOR'S LOCK TO THE 'UNLOCK' POSITION. WHEN YOU TRY TO MOVE THE LOCK/UNLOCK BUTTON/LEVER ON THAT SLIDING DOOR, IT'S STUCK IN THE LOCKED POSITION--EVEN WITH A BUNCH OF FORCE I CAN'T MOVE THE LEVER TO THE UNLOCKED POSITION--I FEEL LIKE I'M GOING TO BREAK THE LEVER IF I FORCE IT TOO MUCH. SO THE DOOR IS BASICALLY UNUSEABLE UNOPENABLE RIGHT NOW. I FEEL IT'S A FAILURE AND SAFETY ISSUE.
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. PASSENGER SIDE HEADREST UNIT ERRONEOUSLY DEPLOYED. PASSENGER SUSTAINED HEAD INJURY CAUSE OF THE FAILURE WAS UNKNOWN THE CONTACT STATED THAT WHILE AT A STOP LIGHT THE PASSENGER SIDE ACTIVE HEADREST UNIT ERRONEOUSLY DEPLOYED CAUSING A HEAD INJURY TO THE PASSENGERS. NO MEDICAL TREATMENT WAS REQUIRED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS 128,000.*JB
WHILE IN PARK THE PASSENGER SEAT HEADREST DEPLOYED.
FOR ABOUT A MONTH THE VAN'S LOCK SYSTEM TO THE DOORS WOULD MAKE A BUZZING NOISE WHEN YOU UNLOCK OR LOCK THEM. SINCE FRIDAY, AUGUST 9TH 2019, THE BACK SLIDING DOOR ON THE DRIVER'S SIDE WILL NOT UNLOCK. THIS COULD CAUSE A HAZARD TO SOMEONE IN THE BACK, THAT NEEDED TO GET OUT OF VAN IN CASE OF AN EMERGENCY. THIS HAPPENS WHEN THE VAN IS STOPPED, OF COURSE I WOULD NOT TRY OPENING IT, IF VEHICLE WAS MOVING. THIS SHOULD BE AN AUTOMATIC FIX FROM THE SERVICE DEPARTMENT, BECAUSE OF SAFETY DUE TO PASSENGERS. THANK YOU!
I HAD A MINOR COLLISION WHERE A CAR BACKED INTO ME AS I WAS DRIVING FORWARD AT A SLOW RATE OF SPEED. MINOR BODY DAMAGE TO BOTH CARS. HOWEVER, ALL OF MY FRONT AIR BAGS DEPLOYED. INSURANCE, THE ESTIMATOR, EVERYONE, IS SHOCKED THEY ALL DEPLOYED, OR THAT ANY DEPLOYED CONSIDERING HOW MINOR THE COLLISION WAS. MY VAN, UNBEKNOWNST TO ME, HAD A KNEE AIRBAG. THE KNEE AIR BAG EXPLODED AGAINST MY SHINS, CAUSING EXTENSIVE BRUISING, CUTS, AND GOUGES WHERE THE COVER AND CASING SHOT OUT ONTO MY LEGS LIKE SHRAPNEL. IT FELT LIKE A BOMB OF SHARP GLASS WENT OFF AGAINST MY SHINS AND KNEES, THERE WAS BLOOD ALL OVER THE PLACE. I HAD TO GO TO THE ER TO GET THE WOUNDS CLEANED UP AND THEY'RE STILL TRYING TO HEAL WEEKS LATER. *DT CONSUMER STATED CAR IS AT INSURANCE AUTO AUCTIONS. *JB *DT PHOTOS ATTACHED.*JB *DT *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB *DT *TR *DT*DT*JB
DRIVERS SIDE ACTIVE HEADREST DEPLOYED WHILE VEHICLE WAS SITTING IN THE GARAGE. IN PICTURES IT CAN BE SEEN THAT THE PLASTIC FATIGUED AND FAILED AT THE RETENTION PIN.
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING, THE CONTACT STATED THAT THE VEHICLE JERKED, LUNGED FORWARD, AND LOST POWER WHEN THE ACCELERATOR PEDAL WAS RELEASED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED A TUNE UP. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC FOR A SECOND DIAGNOSTIC TEST, WHICH DETERMINED THAT THE HEAD GASKET FAILED AND NEEDED TO BE REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V139897 (ENGINE AND ENGINE COOLING) P0302- CYLINDER 2 MISFIRE AS A POSSIBLE SOLUTION; HOWEVER, THE TSB WAS NOT INCLUDED IN THE 2015 EXTENDED WARRANTIES. THE VEHICLE WAS THEN TAKEN TO BILL HARRIS CHRYSLER DODGE JEEP (2100 S BANEY RD, ASHLAND, OH 44805, (419) 951-0292) WHERE IT WAS DETERMINED THAT THE HEAD GASKET WAS BLOWN AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 594-45294. THE CONTACT WAS AWAITING A PHONE CALL FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
THE PASSENGER SIDE HEAT VENT ONLY BLOWS HOT AIR NO MATTER WHAT SETTING YOU PUT IT ON. THE DRIVERS SIDE ONLY PUSHES COLD AIR OUT.... THIS HAS BECOME A SIGNIFICANT PROBLEM IN NY AS THE TEMPERATURES VARY INTO THE NEGATIVES AND THE TRIPLE DIGITS. THE VEHICLE DOES THIS NO MATTER WHAT SPEED, MOVING AND NON MOVING.
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING 10 MPH, THE VEHICLE FAILED TO ACCELERATE. ONCE THE CONTACT REACHED HER DESTINATION AND PARKED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ALSO, WHEN THE CONTACT ATTEMPTED TO SHIFT INTO REVERSE, BUT THE VEHICLE DID NOT MOVE. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO MOVE AND WAS DRIVEN TO CHRYSLER CORNER (406 E PANCAKE BLVD, LIBERAL, KS 671-901) WHERE IT WAS DETERMINED THAT THE TRANSMISSION FAILED. A FORMAL DIAGNOSTIC TEST WAS NOT RENDERED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. THE VIN WAS UNKNOWN.
THE HEADREST DEPLOYED WHILE PARKED AND UNOCCUPIED. THE PLASTIC RETENTION LOOPS SNAPPED AND BROKE.
ON THIS 2015, FLORIDA BASED, DODGE GRAND CARAVAN WITH 58,640 MILES, THE PASSENGER SIDE ACTIVE HEAD RESTRAINT DEPLOYED WITH THE CAR PARKED IN THE DRIVEWAY AND NO ONE IN IT. IT COULD NOT BE RESET AS THE THIN PLASTIC BRACKET THAT HELD A METAL RESTRAINING BAR IN PLACE DISINTEGRATED UNDER THE PRESSURE OF THE DEPLOYMENT SPRING AND RELEASED. IN FACT IT APPEARED THAT MULTIPLE PLASTIC PARTS HAD BROKEN. CHECKING THE INTERNET, THIS APPEARS TO HAVE HAPPENED IN HUNDREDS OF OTHER VEHICLES IN MULTIPLE MODELS AND MODEL YEARS AND DODGE/CHRYSLER HAS MADE NO ATTEMPT TO FIX THE PROBLEM OR WARN THE OWNERS. THERE ARE ALSO AT LEAST TWO SEPARATE LAW FIRMS PURSUING CLASS ACTION LAWSUITS REGARDING THIS. THERE ALSO APPEAR TO BE HUNDREDS OF COMPLAINTS ON THIS SITE. IF THIS HAPPENED ON THE DRIVER'S SIDE WHILE THE CAR WAS IN MOTION, AN ACCIDENT COULD HAVE RESULTED. THE DODGE DEALER SAID THEY HAVE NO OBLIGATION TO FIX THIS AND THAT REPLACING EACH HEAD RESTRAINT WOULD COST CLOSE TO $900. THEY ALSO COULD NOT SAY THE DRIVER'S SIDE HEAD RESTRAINT WOULDN'T ALSO DEPLOY UNEXPECTEDLY. ONE WONDERS IF THERE HAVEN'T ALREADY BEEN SIGNIFICANT OR EVEN FATAL ACCIDENTS RELATED TO THIS. GETTING HIT BY THE HEADREST WOULD CAUSE INJURY ALONE THIS APPEARS POORLY DESIGNED. THE IDEA OF PUTTING A THIN PLASTIC BRACKET UNDER CONSTANT STRONG SPRING PRESSURE FOR YEARS IS JUST ASKING FOR TROUBLE, ESPECIALLY FOR VEHICLES IN FLORIDA WHERE TEMPERATURES IN PARKED VEHICLES CAN REMAIN WELL OVER 120 ALL DAY. HOW CAN THIN PLASTIC BE EXPECTED
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER'S SEAT HEADREST COMPLETELY DETACHED WITHOUT WARNING. THE CONTACT HEARD A POP SOUND AS THE HEADREST DETACHED, WHICH CAUSED THE DRIVER'S HEAD TO PROPEL FORWARD AND ALMOST STRIKE THE STEERING WHEEL. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 70,000.
SLIDING DOOR LOCK ACTUATOR, BUZZING SOUND WHEN UNLOCK ALL DOORS. CAN'T MOVE THE LOCK BY HAND IT GETS STUCK
LOST AND FOUND ITEMS THE DODGE GRAND CARAVAN HIDE ON IMPORTANT PERSONAL ITEMS. FOR EXAMPLE, CREDIT OR DEBIT CARDS. THIS IS IN THE ARMREST CONSOLE. THIS CAUSES ARGUMENTS BETWEEN THE DRIVER AND THE PASSENGERS. THIS CAN LEAD TO AN ACCIDENT AS IT CAUSES SUSPICION OF ATTEMPTED ILLEGAL APPROPRIATION. NOBODY TOUCHED THE CARD BUT THE DESIGN OF THE TRUCK YES. IT IS NOT OBVIOUS TO DECIPHER THE ENIGMA. RECALL, PLEASE. REFERENCE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=4ZJ2BDOVFLO IMAGINE YOU ARE WITH A NEW FRIEND AND YOUR CREDIT CARD DISAPPEAR.!! IN MOTION JUST BEFORE YOUR TURN IN A ATH CAR LINE. I SOLD IT. MAYBE A LITTLE STICKER CAN SOLVE THIS.
THE PASSENGER SEAT HEADREST DEPLOYED WHILE THE CAR WAS SITTING IN MY DRIVEWAY SOMETIME BETWEEN SUNDAY EVENING (5/26) AND TUESDAY AFTERNOON (5/28). THE CAR HAD NOT BEEN INVOLVED IN ANY ACCIDENTS PRIOR TO OR DURING THIS TIME FRAME. MY HUSBAND AND I HAD DRIVEN OUR 2015 DODGE CARAVAN ON SUNDAY. I WAS IN THE PASSENGER SEAT. I AM 8 MONTHS PREGNANT. ON MONDAY, WE DID NOT DRIVE THE VAN. ON TUESDAY AROUND 12 NOON, WITH THE CAR STILL IN THE DRIVEWAY, I NOTICED THAT THE PASSENGER SIDE HEADREST HAD BASICALLY EXPLODED. I CALLED THE DEALERSHIP WHERE I HAD BOUGHT THE VAN (A CHEVY DEALERSHIP THAT HAD RECEIVED IT IN A TRADE-IN). THEY HAD NEVER HEARD OF SUCH A THING AND TOLD ME TO BRING IN THE VAN IMMEDIATELY. THAT AFTERNOON, I (RELUCTANTLY) DROVE THE VAN THE 25 MILES TO THE DEALERSHIP, LEANING FORWARD AS FAR AS I COULD IN THE DRIVER'S SEAT IN CASE IT WERE TO DEPLOY. THE DEALERSHIP CALLED ME TODAY, WEDNESDAY 5/29, TO INFORM ME THAT CHRYSLER REFUSES TO ACCEPT ANY RESPONSIBILITY FOR THE DEFECT, AND WOULD CHARGE NEARLY $900 TO COVER THE NEW HEADREST. CHEVY GENEROUSLY OFFERED TO COVER HALF THE COST SINCE I AM A REPEAT CUSTOMER, AND THEY SAW THIS AS A SEVERE SAFETY ISSUE. I DECLINED, NOT WANTING TO SPEND OVER $400 TO REPLACE A DEFECTIVE PART WITH ANOTHER PART, ESPECIALLY SINCE THIS WOULD NOT EASE MY WORRIES ABOUT THE SAFETY OF THE DRIVER'S SIDE. I PLAN TO ZIP TIE THE HEADRESTS WITH MULTIPLE ZIP TIES. THERE'S NO OTHER SOLUTION AT THIS TIME. EVEN IF I WERE TO PAY TO REPLACE THE BROKEN PASSENGER HEADR
MY DAUGHTER ENTERED THE VAN THROUGH THE FRONT SEAT AND CRAWLED THROUGH THE CENTER BACK TO HER SEAT BEHIND THE FRONT PASSENGER SEAT. AS SOON AS SHE WAS GETTING INTO HER CAR SEAT THE FRONT PASSENGER HEADREST DEPLOYED. WE WERE PARKED AND IN AN UNSTARTED VEHICLE IN MY DRIVEWAY- NO COLLISION INVOLVED. THANK GOD IT DEPLOYED JUST SECONDS AFTER MY DAUGHTER WAS CLEAR OF IT. THERE WAS NO CONTACT BEING MADE WITH IT. MY HUSBAND TRIED TO REASSEMBLE IT BUT THERE'S A PLASTIC BRACKET THAT IS BROKEN. NOW AFTER LOOKING INTO IT, I SEE THERE IS A LAWSUIT PENDING OVER THIS AND AROUND 100 COMPLAINTS. I AM NERVOUS ABOUT THE DRIVER'S SIDE ONE DEPLOYING WHILE DRIVING. THIS IS AN ISSUE!!!
LEFT SLIDING DOOR IS STUCK. IT WONT UNLOCK FROM INSIDE OR OUTSIDE TRYED TO DO IT MANUALLY AND STI DOES NOT WORK. HAVE TRYED EVERYTHING. THIS IS A VERY CONCERNING ISSUE CAUSE IN CASE OF ACCIDENT OR FIRE WE WILL BE STUCK INSIDE VAN AND WONT BE ABLE TO GET OUT. I HAVE READ ONLINE AND HAVE FOUND THOUSANDS OF PEOPLE WITH THE SAME PROBLEM. DEALER WANTS TO CHARGE $1000 FOR A PROBLEM THAT IS A SAFETY AND DANGEROUS ISSUE AND IT SHOULD. E RECALLED CAUSE IS HAPPENING TO EVERYBODY. HOW CAN I GET HELP ??
WHEN AC IS TURNED ON THE PASSENGER SIDE VENTS BLOW OUT HOT AIR WHILE THE DRIVER SIDE VENTS BLOW OUT COLD AIR. THIS CAR IS ONLY FOUR YEARS OLD AND I DO NOT WANT TO SEND IT TO THE DODGE DEALERSHIP WHERE I AM GUARANTEED TO SPEND WAY TOO MUCH MONEY. THIS SEEMS TO BE A MAJOR PROBLEM WITH DODGE AND CHRYSLER CARAVANS WHEN YOU GOOGLE THE ISSUE..
HAD A RECALL FIXED ON MY VAN FOR THE REAR AC/HEATER FAN...THIS FIX DID NOT SOLVE THE PROBLEM AND THE FRONT MAKES A HORRIBLE NOISE IF TURNED ON. HIGH PITCHED WHITE NOISE IRRITATING SOUND AND THE HIGHER YOU TURN UP THE FAN THE LOUDER IT BECOMES!
MY DRIVERS SIDE ELECTRONICA DOOR FOR THE MIDDLE SEAT IS STUCK IN A LOCKED POSITION AND WILL NOT OPEN WITH EITHER THE REMOTE CONTROL OR BY HAND. THIS IS VERY CONCERNING BECAUSE OF SAFETY ISSUES WHEN I HAVE PASSENGERS IN THE MIDDLE SEAT. WHAT WOULD HAPPEN IN CASE OF AN EMERGENCY? I HAVE DONE MY RESEARCH AND HAVE FOUND THAT THIS IS A VERY COMMON SAFETY ISSUE IN MULTIPLE YEARS OF DODGE GRAND CARAVAN'S. I AM URGING THIS BOARD TO RECALL DODGE GRAND CARAVAN'S WITH SLIDING DOOR ISSUES. PLEASE HELP!!!
ON 9-22-2018. MY 2015 DODGE GRAND CARAVAN DRIVERS REAR SLIDING DOOR CLOSED LIKE NORMAL. THEN WHEN I TRYED UNLOCKING AND OPENING THE DOOR WOULD DO ANYTHING THE LOCK MECHANISM ON IT DOESN'T DO ANYTHING TRYED MANUALLY UNLOCKING IT WOULDN'T UNLOCK. THE DOOR JUST WILL NOT OPEN...IT WAS STATIONARY IN PARK.
DRIVERS SIDE AIR VENTS BLOW COLD AIR, PASSENGERS SIDE BLOWS OUT VERY HOT AIR, EVERYTHING IN THE GLOVE BOXES GET VERY HOT. 2ND TIME THIS HAS OCCURRED. LAST TIME I TURNED THE TEMP CONTROL KNOBS VERY QUICKLY BOTH TIMES AND IT CORRECTED ITSELF, THIS TIME NOT. OTHER PEOPLE HAVE LOGGED THIS SAME COMPLAINT
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING 50 MPH EXITING THE HIGHWAY, THE VEHICLE BEGAN TO DECELERATE WITHOUT WARNING. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE TRANSMISSION ONCE THE ACCELERATOR PEDAL WAS DEPRESSED. LAKESHORE CHRYSLER DODGE JEEP RAM FIAT (330 E HOWZE BEACH RD, SLIDELL, LA 70461, (985) 641-9595) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 96,530. THE VIN WAS UNKNOWN.
MY VAN WAS PURCHASED IN MARCH OF 2015 AND IT IS HAVING THE SAME ISSUE I'VE READ ABOUT IN NHTSA ID: 16V461000. THE ENGINE WAS RUNNING AND IN GEAR, IT SUDDENLY LOST POWER AND SOUNDED LIKE IT WAS IN NEUTRAL WHILE DRIVING DOWN THE HIGHWAY. WE WERE LUCKY TO GET PULLED OVER AND AVOID AN ACCIDENT.
DRIVER'S SIDE HEADREST DEFECTIVE PLASTIC HOUSING. DID NOT DEPLOY, THE PLASTIC MOLD BROKE. GOOGLE SEARCH REVEALS THIS IS A COMMON PROBLEM IN THE CARAVANS/TOWN & COUNTRY MODELS AS FAR BACK AS 2011. THERE ARE SEVERAL YOUTUBE VIDEOS ON HOW TO "FIX" IT. NOT A RESULT OF A CRASH, WE WERE LOADING UP FOR A TRIP, NO ONE WAS EVEN IN THE SEAT, NOR WAS THE VEHICLE ON.
TAKATA RECALL. PASSENGER HEADREST EXPLODED, SOUNDED LIKE A GUNSHOT AND NEARLY CAUSED AN ACCIDENT. I AM DISABLED AND DRIVE WITH HAND CONTROLS. I AM VERY MUCH AFRAID OF THE SAME THING HAPPENING WITH MY DRIVER'S HEADREST. REPLACEMENT CHARGE WAS $1006.64. I HAVE THE INVOICE BUT CAN'T SCAN! I WAS JUST DRIVING IN MY SUBDIVISION WHEN IT HAPPENED. INVOICE DATE IS 7-2-18.
THE VAN WAS PULLED IN TO A DRIVEWAY WITH A SLIGHT TILT, PUT IN PARK, WITH THE KEY REMOVED FROM THE IGNITION, IN PARK. THE PRIMARY DRIVER ALMOST ALWAYS USES THE PARKING BRAKE, AND BELIEVES IT WAS ON AT THIS TIME. THE SLIDING DOOR BEHIND THE DRIVERS SIDE DOOR WAS OPENED, SOMETHING TAKEN OUT, AND CLOSED. AT THAT POINT IN TIME, THE VAN STARTED ROLLING BACKWARD, TO THE POINT WHERE IT ACTUALLY IMPACTED THE HOUSE ON THE OTHER SIDE OF THE STREET. PROBLEM HAS NOT BEEN REPRODUCIBLE. TAKEN TO THE DEALERSHIP, THEY PERFORMED BASIC TESTING, COULD NOT REPRODUCE THE PROBLEM, BUT WILL NOT STATE THAT THE CAR IS SAFE AT THIS POINT IN TIME.
KUMHO SOLUS KH16 TIRES CAME ON MY NEW 2015 DODGE CARAVAN. ONLY 21000 MILES LATER, 3 OF THE 4 TIRES HAD PIECES OF TREAD CHUCKING OFF. TWO OF THE TIRES APPEAR TO HAVE SPLITTING IN THE RIM AREA AS IF THE CASING IS SEPARATING. I WAS 220 MILES FROM HOME ON CHRISTMAS VACATION WHEN I HAD ALL FOUR TIRES REPLACED. MY EXTENDED FAMILY HAS 2 CARAVANS WITH THE SAME KUMHO TIRES AND ALL SHOW THE SAME ISSUES. THE TIRE DEALER NOTED THE TIRES WERE MANUFACTURED IN 2014 (P225/65 R17 H100, CAB502C, 0261971, 011341SW). AFTER READING OTHER TIRE REVIEWS IT APPEARS THERE ARE MANY SAFETY AND WEAR ISSUES WITH THIS TIRE BRAND. I COULD NOT LOCATE AN AUTHORIZED KUMHO DEALER IN THE AMELIA ISLAND AREA THE DAY AFTER CHRISTMAS BUT DID NOT CARE AS I WOULD NEVER HAVE THIS BRAND ON ANY CAR I OWNED AFTER THIS EXPERIENCE. REALLY, HOW CAN THIS TIRE BE SOLD AT ALL?
WHEN STEPPING ON THE BRAKE. IT GRINDS AND GOES FORWARD. THE LIGHTS ON THE DASHBOAED COMES ON AND OFF . ON MORE THAN OFF
ENTERING THE VEHICLE I SAT DOWN IN THE SEAT AND THE DRIVERS HEADREST DEPLOYED HITTING ME IN THE BACK OF THE HEAD. THE CAR WAS NOT RUNNING, THE PASSENGER HEADREST DID NOT DEPLOY. UPON CLOSER EXAMINATION, PART OF THE PLASTIC HEADREST BROKE RELEASING THE PIN THAT IS RETAINED BY A SOLENOID. THE HEADREST CANNOT BE RESET BECAUSE THE PLASTIC THAT RETAINS THE PIN IS BROKEN. THE DEALER SAYS THE HEADREST IS NOT COVERED UNDER WARRANTY. IS IT NOT PART OF THE SAFETY RESTRAINT SYSTEM? SHOULD IT NOT BE COVERED? A SEARCH OF GOOGLE SHOWS THAT THIS IS NOT THE FIRST ONE TO BREAK AND U-TUBE EVEN SHOWS HOW TO JURY-RIG A REPAIR. PROBABLY NOT VERY SAFE!
MY VEHICLE IS EQUIPPED WITH HEADREST AIR BAGS. A YEAR AGO MY PASSENGER SIDE HEADREST AIR BAG ENGAGED WHILE THE VEHICLE WAS PARKED IN A PARKING LOT AND WE WERE INSIDE A RESTAURANT. THERE WAS NO DAMAGE TO THE VEHICLE TO INDICATE IT TO GO OFF. I CONTACTED DODGE AND THE DEALERSHIP AND BOTH TOLD ME THAT THEY WOULD NOT DO ANYTHING ABOUT THIS. FAST FORWARD TO LAST WEEK, I WAS SITTING AT A RED LIGHT WHEN ALL OF A SUDDEN MY DRIVER SIDE HEADREST SLAMMED ME IN THE BACK OF THE HEAD WHEN IT SPONTANEOUSLY WENT OFF. I HAVE NOW BEEN TRYING TO GET DODGE TO DO SOMETHING ABOUT BOTH HEADRESTS ONCE AGAIN, AND I AM NOT BEING CONTACTED BACK. I AM TRYING TO GET THE DEALERSHIP TO HELP AND THEIR COMMUNICATION IS HORRIBLE SO I HAVE NO IDEA IF I AM EVEN GETTING A RESOLUTION TO THIS. I FEEL THAT THIS ISN'T A RANDOM SITUATION AND FEEL VERY UNSAFE DRIVING MY VEHICLE WITH MYSELF AND CHILDREN IT IT.
VEHICLE WITH 72,000 MILES. A WEEK PRIOR, THE DRIVER SEAT BELT ALERT LIGHT AND BEEP STARTED TO ALERT. VEHICLE TAKEN TO A LOCAL DODGE DEALER AND WE WERE TOLD THAT VEHICLE NEEDED A NEW SEAT BELT SYSTEM AND THE TOTAL COST WAS $759.00 I ASKED IF THAT FAULTY SEAT BELT SYSTEM WAS TO BE REPLACED UNDER THE WARRANTY SINCE VEHICLE WAS NOT EVEN FIVE YEARS OLD NOR MORE THAN 100K MILES. DEALER EXPLAINED THAT ONLY WARRANTY FOR SEAT BELT MALFUNCTION WAS UNTIL 36K MILES. I SHOULD NOT PAID FOR A FAULTY SEAT BELT AND DODGE SHOULD HAVE COVERED OR CHECK IF A RECALL NEEDS TO BE DONE.
THIS VAN HAS BEEN TO THE DEALERSHIP AT LEST 8 TIMES SINCE NEW. THE THROTTLE RESPONSE IS REALLY BAD. FROM STOP LIGHTS AND IN SLOW MOVING AREAS DRIVING LESS THEN 10MPH IT WILL LOSE ALMOST ALL THROTTLE CONTROL. IT WILL EITHER BE FULL THROTTLE OR NONE. WHEN PASSING SOMETIMES NOTHING WILL HAPPEN WHEN YOU PRESS ON THE GAS. I'VE HAD TIMES IN TOWN THAT IT WILL JUST STICK ON FULL THROTTLE AS WELL. ALSO HAVE A PROBLEM WITH IT ROLLING BACKWARDS OUT OF CONTROL WHEN IN DRIVE WE HAVE TO ALL WAYS HAVE OUR FOOT ON THE BREAKS. THE VAN ONCE ROLLED BACKWARDS DOWN A HILL WITH MY WIFE AND KIDS IN IT. MY INSURANCE PAID FOR THE DAMAGE. MY WIFE HAD IT IN DRIVE AND PRESS THE GAS TO GO UP THE HILL AND THE VAN WOULD NOT ACCELERATE IT JUST ROLLED BACKWARDS AND DAMAGED THE VAN. SHE HAD THE GAS PEDAL TO THE FLOOR AND IT DID NOTHING. I GOT THE VAN BRAND NEW FROM THE DEALERSHIP. THEY TELL ME IT'S NORMAL AND NOT TO WORRY ABOUT IT. IT STILL A PROBLEM AND I'M STUCK WITH IT.
VEHICLE PURCHASED IN 2015. MARCH OF 2016, 28648 MILES, VEHICLE BEGAN MAKING VIBRATION/SQUEALING TYPE NOISES UNDER THE HOOD. NOISE ONLY OCCUREED DURING IDLING/IN PARK. FLEXPLATE WAS REPLACED. DECEMBER 2016 UPON STARTING VEHICLE MADE A LOUD SQUEAL/GRINDING SOUND. VEHICLE WAS PUT IN PARK AND TURNED OFF. CONTACTED DODGE AND WAS TOLD TO RESTART. THE VEHICLE WOULD NOT COME OUT OF PARK. CAR TOWED AND STARTED ASSEMBLY REPLACED. AUGUST 8,2018, FLEXPLATE IS GOING TO HAVE TO BE REPLACED YET AGAIN AT 107000 MILES. NOISE IS VERY LOUD. HAPPENED WHILE IDLING AT RED LIGHT, AND CONTINUES ANYTIME IDLING/IN PARK. GOES AWAY DURING ACCELERATION.
AIR CONDITIONING SUDDENLY WENT OUT. TOOK CAR TO THE CHRYSLER DEALER I PURCHASED FROM. THE REAR AIR CONDITIONING HAD QUIT. THE TXV HAD FAILED AND WAS LEAKING FREON. CALLING OUTSIDE MECHANICS FOR A REPAIR ESTIMATE, THEY ARE WELL AWARE OF THIS ISSUE. A SIMPLE INTERNET SEARCH WILL TELL YOU THIS IS A VERY COMMON PROBLEM RELATED TO THE AC. THE REPAIR WAS DONE BY CHRYSLER DEALER. I CALLED CHRYSLER THEY MADE A CASE. CHRYSLER IS AWARE THIS IS A COMMON ISSUE THEY DID HELP WITH COSTS.
MULTIPLE ISSUES WITH THE AIR CONDITIONING SYSTEM. RECALL ON THE ACTUATOR FOR THE A/C. A/C SUDDENLY QUITS WORKING. REAL AIR CONDITIONING EVAPORATOR EXPANSION VALVE TXV, COIL LEAKS OIL. MULTIPLE COMPLAINTS ARE ONLINE ADDRESSING THE ISSUE, BUT CHRYSLER HAS DONE NOTHING ABOUT IT. MY AIR HAS QUIT WORKING.
I LIVE IN ARIZONA AND THE A/C IS ONLY BLOWING COLD OUT OF THE 2 DRIVER VENTS. THE 2 PASSENGER FRONT VENTS AND ALL THE REAR VENTS BLOW HOT AIR. IF YOU GOOGLE THIS IT IS A KNOWN PROBLEM BUT DODGE WILL NOT DO ANYTHING ABOUT IT LOCALLY WITH OUT BIG BUCKS OUT OF POCKET. WITH CHILDREN IN 120 F WEATHER AND A VEHICLE THAT IS ONLY 3 YEARS OLD THIS ISN'T WHAT WE PAID UP FRONT IN CASH FULLY TO EXPECT.
WITHIN THE FIRST FEW WEEKS OF DRIVING THIS LEASED VEHICLE, I REPORTED THIS TO THE DEALER. THE PROBLEM WAS THAT THE CRUISE CONTROL WAS POPPING OUT OF CRUISE WITHOUT ANY INTERACTION FROM ME. I'VE REPORTED THIS EVERY TIME I WENT IN FOR A OIL CHANGE. I HAVE 55,000 MILES ON THIS VAN. SO, THIS HAS BEEN REPORTED AT LEAST 13 TIMES! THERE WAS A CHANGE IN CRUISE CONTROLS AFTER THE FIRST REPORT. THE SECOND WAS A REPROGRAM. THE THIRD WAS A REPROGRAM. I HAVE A LEMON!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THIS YEAR THEY MADE ME PAY A $90.00 FEE FOR SERVICING THIS. I WAS REIMBURSED BECAUSE I CALLED THE SERVICE MANAGER AND COMPLAINED. BUT HE TOLD ME THAT NO WORK WAS PERFORMED FOR THE PROBLEM. DRIVING HIGHWAY OR SIDE STREETS AT DIFFERENT SPEEDS THIS WILL HAPPEN 10+ TIMES A DAY. NOW, MY TRANSMISSION HAS BUCKED AND SLIPPED A FEW TIMES DURING THE EPISODES. THE CRUISE CONTROL DELAYS (AND NOT STOPS) BUT NOW ENOUGH TO FINALLY GO INTO A GEAR THAT IS IN BETWEEN AND THIS CLUNKS INTO A GEAR. NOT GOOD! I INITIALLY WANTED TO BUY THIS VEHICLE AFTER MY LEASE RAN OUT. I EVEN PLACED DECALS ALL OVER THE VAN ADVERTISING HURST FRESH. I NEED THIS DEALER THAT IS REPRESENTING THE DODGE TO STOP GIVING ME THE LOOK THAT I'M WRONG IN WHAT I'M EXPERIENCING. I HEARD THAT OTHER RECALLS FROM THIS MANUFACTURER FOR THIS CRUISE CONTROL IS BEING TAKEN CARE OF. AS FOR THE TRANSMISSION, THIS IS A TRUE EXPERIENCE. PLEASE HELP ME AS I AM GOING TO GET A LAWYER IF THIS DOESN'T GET A RECALL. I'LL NEVER LEASE ANOTHER VEHICLE FROM
LOCAL LAWS PROHIBIT LEAVING A VEHICLE RUNNING WHILE NOT ATTENDED. THE LOW FOR THAT NIGHT WAS ABOUT -23F. IT IS NOT POSSIBLE TO DRIVE THE VEHICLE SAFELY UNTIL THE WINDSHIELD IS DEFROSTED, SO I HAD TO SIT IN THE VEHICLE FOR QUITE SOME TIME UNTIL THE WINDSHIELD DEFROSTED. WHILE WAITING, I GOT FROST BITE ON THE ENDS OF THREE TOES ON MY LEFT FOOT. THE HEATER IS INADEQUATE TO HEAT THE VEHICLE IN THE WINTER. THE DEFROSTER IS INADEQUATE TO DEFROST THE WINDSHIELD IN SUBZERO WEATHER. THE ONLY HEAT TO THE DRIVER'S SIDE FLOOR IS BY THE RIGHT FOOT ONLY.
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS STATIONARY, THE CLIPS INSIDE THE HEADRESTS FRACTURED AND CAUSED THE HEADREST AIR BAGS TO DEPLOY ON THE FRONT DRIVER AND PASSENGER SEATS. THERE WERE NO INJURIES. MOBERLY MOTOR COMPANY (1520 N MORLEY ST, MOBERLY, MISSOURI 65270) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE HEADRESTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 346-091-77. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE THE AIR CONDITIONER WAS ACTIVATED, HOT AIR WAS FELT COMING FROM THE PASSENGER SIDE VENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,196.
A/C STOPPED WORKING ABOUT 3 MONTHS AND WAS FLUCTUATING FOR REAR PASSENGERS ALMOST A YEAR BEFOREHAND WHICH IS SAME FOR THE FRONT PASSENGER. COLD AIR ONLY BLOWS FOR THE DRIVER. I HAVE 4 CHILDREN AND LIVE IN THE DESERT...THIS IS UNSAFE AND SHOULD BE RECALLED.
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT WHENEVER THE VEHICLE WAS STARTED. THE NOISE BEGAN APPROXIMATELY ONE WEEK AGO. IN JUNE OF 2017, THE VEHICLE WAS REPAIRED BY PAT MCGRATH DODGE/JEEP/CHRYSLER IN CEDAR RAPIDS, IOWA FOR A FAILURE RELATED TO THE LIFTERS ON THE FRONT OF THE VEHICLE. IN FEBRUARY OF 2018, THE SAME DEALER DIAGNOSED THAT PISTON NUMBER SIX FAILED. FOR THE RECENT FAILURE, THE SAME DEALER DETERMINED THAT THE ENGINE HEAD ON THE OTHER SIDE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
DOOR BLEND ACTUATOR IS BROKEN. PASSENGER SIDE ONLY BLOWS HEATED AIR. THIS VEHICLE SHOULD BE INCLUDED IN THE RECALL.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2015 Dodge Grand Caravan → · Every Grand Caravan year → · How the figures are calculated →