Page 3 of 8 · complaints 101–150 of 359

2014 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Unknown or Other
Filed Mar 21, 2021120,000 milesCA

WHILE PARKED, MY DRIVERS SIDE HEADREST DEPLOYED. UPON INSPECTION, THE PLASTIC THAT HOLDS THE BAR HAD BROKEN.

Air Bags
Filed Mar 9, 202184,000 milesTX

ACTIVE HEADREST DEPLOYED WITHOUT A CRASH. PLASTIC RETAINING SLOTS BROKEN. CAR WAS NOT MOVING. THIS IS THE SECOND ONE TO BREAK LIKE THIS AND I'M NOT HAPPY ABOUT HAVING TO PAY ANOTHER $900 FOR WHAT IS OBVIOUSLY A DESIGN FLAW

Air Bags
Filed Mar 6, 202164,509 milesAL

I PURCHASED A 2014 DODGE GRAND CARAVAN WITH APPROXIMATELY 60000 MILES. THE VEHICLE HAD ONE OWNER BEFORE ME. AT AROUND 64,000 MILES, MY AIRBAG LIGHT STARTED COMING ON INTERMITTENTLY. IT COMES ON AND GOES OFF WHEN I HIT BUMPS, APPLY BRAKES, OR ACCELERATE AND SOMETIMES WHEN MAKING TURNS. ALSO WAS THE THIRD OWNER OF A 2002 MODEL CHRYSLER TOWN & COUNTRY THAT HAD A SIMILAR PROBLEM DO TO A DEFECTIVE CLOCK SPRING. NOW HAVE A 2014 GRAND CARAVAN WITH WAY LOWER MILES AND THIS APPEARS TO BE A COMMON PROBLEM WITH CHRYSLER GROUP. I ATTEMPTED TO CONTACT THE DEALERSHIP I PURCHASED THE 2014 GRAND CARAVAN FROM AND TOLD THEM THE SITUATION AND THEY TOLD ME I WAS OUT OF THERE 90 DAY WARRANTY WHICH LED ME INTO MY EXTENDED WARRANTY THAT I PURCHASED FOR THE VEHICLE WHICH CHARGES A DEDUCTIBLE OF $250. DON'T KNOW IF THIS IS DUE TO A DEFECTIVE CLOCK SPRING AS THIS COULD BE A DIFFERENT PART FAILURE. HOWEVER CHECKING THE PRICES, A CLOCK SPRING FOR A 2014 DODGE GRAND CARAVAN JUST FOR PARTS COST AROUND $300 PLUS TAX. I AM NOW STUCK WITH A $15,000 VEHICLE THAT COULD KILL ME IN THE EVENT OF A CRASH DUE TO A FAULTY AIRBAG SYSTEM THAT HAS A POSSIBLY FAILING PART FOR THE LAST 20 YEARS MADE BY DODGE AND CHRYSLER GROUP AND HAS SOMEHOW NEVER BEEN RECALLED. THE ONLY RECALL THAT HAS BEEN MADE WITH THIS VAN WAS THE VENT WINDOW SWITCH WHICH WAS REPLACED. ALSO GOT A LETTER IN THE MAIL REGARDING A WARRANTY EXTENSION ON A HEADREST RESTRAINT HOWEVER THIS WAS NOT A RECALL. BASED ON A COMMON PROBLEM WITH CLOCK SPRINGS ESPEC

Engine
Filed Jan 24, 2021162,500 milesNY

THE ENGINE SUDDENLY SHUTS OFF. THE DEALER REPLACED A COMPUTER CHIP, BUT THE ENGINE STILL SHUTS OFF. IT FIRST HAPPENED IN MAY 2020. IT SHUTS OFF ABOUT EVERY 2-3 WEEKS. IT HAPPENS WHEN FIRST STARTED, WHEN ACCERATING, WHEN SLOWING DOWN, AND/OR WHEN STOPPING. IT'S ESPECIALLY DANGEROUS WHEN TRAVELING AT HIGHWAY SPEEDS

Air Bags
Filed Dec 30, 2020147,645 milesCA

I HAVE A 2014 DODGE GRAND CARAVAN AND THE AIR BAG STAYS ON I WAS DRIVING IN THE FREEWAY WHEN I NOTICED THE AIRBAG LIGHT STAYS ON

Structure › Body
Filed Dec 20, 202088,000 milesKY

WHENEVER THE PASSENGER SLIDING DOOR UNLOCKS, THE ACTUATOR MAKES A LOUD BUZZING SOUNDS THAT IS HEARD BOTH INSIDE AND OUTSIDE THE VEHICLE.

Electrical SystemFire
Filed Dec 14, 202015,100 milesIL

MY WINDOW VENT SWITCH IN DRIVER SIDE DOOR CAUGHT FIRE

Power Train
Filed Dec 9, 202029,000 milesNJ

VAN HAS 29000 MILES. TRANSMISSION PAN AND TRANS COOLER LINES ARE LEAKING.

Air Bags
Filed Dec 7, 202076,924 milesTX

WHILE PARKED HEADREST ON PASSANGER SIDE FRONT SEAT DEPLOYED NO IMPACT TO VAN.ONLY SEAT THAT DEPLOYED .

Electrical System
Filed Nov 26, 2020102,000 milesSC

TIRE PRESSURE WARNING LIGHT STUCK ON CONSTANTLY NOW BOTH FRONT SEAT HEAD RESTS HAVE POPPED OPEN LOUDLY ONE WHILE DRIVING AND THE OTHER WHOLE CAR TURNED OFF AND PARKED. CANNOT COMFORTABLE SIT IN SEAT ANY LONGER AND IF IT HAD POPPED WHILE I WAS IN THE SEAT I'D HAVE HAD NECK PROBLEMS

Electrical System
Filed Oct 29, 202041,000 milesWI

WE OWN A 2014 DODGE GRAND CARAVAN WITH 41000 MILES ON IT THAT HAS BEEN STALLING WHILE DRIVING AT MOSTLY IN TOWN SPEEDS. NO POWER STEERING ASSIST , NO POWER BRAKE ASSIST. THIS VEHICLE IS EQUIPPED WITH HAND CONTROLS FOR A DISABLED DRIVER. WITH ONE HAND ON THE STEERING WHEEL AND ONE HAND ON THE BRAKE LEVER ALL YOU CAN DO IS COAST TO A STOP. YES THE SAME FAILURES AS THE 2008 THRU 2010 GRAND CARAVANS THAT WERE RECALLED. THE IGNITION SWITCH HAS A WEAK DETENT SPRING IN IT. WE HAD THE SWITCH AND BOTH KEYS REPLACED AT A LOCAL DEALERSHIP IN RURAL WISCONSIN THAT JUST HAPPENED TO HAVE THE SWITCH IN STOCK. THE SERVICE WRITER GOT INTO THE VEHICLE AND JIGGLED THE KEY WHICH SHUT OF THE IGNITION AND STATED YES THIS IS A BAD SWITCH JUST LIKE THE RECALLED ONES.. I HAVE CALLED CHRYSLER ASKING FOR THEM TO COVER THE COST OF $977.91 AND THEY JUST REPLY WITH " I AM SORRY BUT YOUR VEHICLE IS OUT OF WARRANTY"

Seats
Filed Oct 26, 2020FL

ON 10/26/2020 I GOT IN MY CAR THIS MORNING AND NOTICED MY HEAD RESTRAINT ON MY DRIVER SIDE JUST DEPLOYED OVERNIGHT. WHICH AT THE TIME I DIDN'T KNOW IT WAS DEPLOYED I THOUGHT I COULD FIX IT WHEN I GOT TO WHERE I WAS GOING BUT AFTER FURTHER RESEARCH THAT IS WHEN I FOUND OUT IT DEPLOYED AND IT WASN'T A SIMPLE FIX. SINCE IT IS A 2014 DODGE GRAND CARARAVAN 30TH ANNIVERSARY EDITION IT IS NOT UNDER WARRANTY. AFTER LOOKING UP ONLINE I SEE THIS IS A COMMON OCCURRENCE AND WONDER WHY THERE IS NO SAFETY RECALL. IT GOES BACK YEARS. THEY PUT A PLASTIC PIECE HOLDING A METAL PIECE UNDER ALL THAT PRESSURE AND THEY THINK IT WILL NOT GIVE WAY AND BREAK? I CAN'T IMAGINE IF I WOULD HAVE BEEN DRIVING WHAT WOULD HAVE HAPPENED. THAT WOULD HAVE SCARED ME FOR ONE AND WHAT COULD HAVE HAPPENED. IMAGINE DRIVING ALONG AND THIS THING POPS OUT AT THE BACK OF YOUR HEAD. DID IT MAKE A LOUD NOISE? WHAT WOULD YOU BE THINKING? WHAT WOULD YOU HAVE DONE? FROM WHAT I HAVE SEEN ONLINE IT WILL COST 900.00 TO REPLACE THIS WHICH WASN'T SUPPOSED TO DEPLOY UNLESS SOMEONE HIT THE REAR OF MY CAR. PLEASE DO SOMETHING ABOUT THIS AS I CAN'T AFFORD 900.00 TO FIX THIS. AND THEY NEED TO DO SOMETHING ABOUT THE PLASTIC THEY USE.

Air Bags
Filed Oct 12, 202068,000 milesND

WHILE DRIVING ON THE INTERSTATE THE PASSENGER SIDE HEADREST DEPLOYED. MY SON WAS SITTING IN THE SEAT AT THE TIME AND LUCKILY WAS LEANING FORWARD AT THE VERY MOMENT IT EXPLODED OR THIS COULD HAVE BEEN A VERY DIFFERENT DESCRIPTION.

Air Bags
Filed Sep 24, 202091,000 milesIL

AIRBAG LIGHT IS ON HAVE NEVER BEEN IN A CAR ACCIDENT AND IT'S NOT SNOWING WHERE I'M AT THERE'S NO REASON IT SHOULD BE ON AND WHEN I MOVE THE SEAT BACK AND FORTH THE LIGHT WILL GO OFF OR ON WHEN ADJUSTING THE SEAT. AND THE CAR COULD BE STATIONARY OR MOVING WHEN I ADJUST THE SEAT FOR THE LIGHT TO GO ON.

Structure › Body
Filed Sep 22, 2020182,993 milesWA

WHEN DRIVING ON THE FREEWAY (40 MPH OR MORE) THE DRIVER AND PASSENGER SIDE DOOR TRIM FLIES OFF. THIS HAS HAPPENED TO 9 OUT OF THE 11 DODGE GRAND CARAVAN'S THAT WE OWN AND HAS HIT OTHER VEHICLES CAUSING THEM TO SWERVE. IF THIS HAPPENED ONCE OR EVEN TWICE I WOULDN'T THINK MUCH OF IT - BUT 3 OF THE DODGE GRAND CARAVANS WE ACTUALLY REPLACED THIS PIECE MORE THAN ONCE AND IT CONTINUES TO HAPPEN. I WOULD SAY THAT WE HAVE HAD AT LEAST 13 OF THESE FLY OFF IN THE PAST 2 YEARS FROM OUR 2014 - 2018 DODGE GRAND CARAVAN MODELS. THIS IS POTENTIALLY VERY DANGEROUS TO OTHER DRIVERS AND ESPECIALLY MOTORCYCLISTS AS IT IS A PROJECTILE!

Unknown or Other
Filed Sep 22, 2020FL

DRIVER SIDE DOES NOT GET HOT WITH HEATER. PASSENGER SIDE DOES.

Unknown or Other
Filed Sep 12, 202062,000 milesFL

LAST NIGHT I WAS COMING HOME AND THE CAR TURNED OFF BY ITSELF WHILE I WAS WAITING FOR THE TRAFFIC LIGHT TO CHANGE SO I PLACED IT IN PARK AND STARTED IT AGAIN IT'S RUNNING BUT I'M NOT SURE WHAT HAPPENED AND CONCERNS ME BECAUSE THIS OUR FAMILY.(MY KIDS WERE IN TOO).

Electrical System
Filed Sep 10, 2020CA

SIDE DRIVER'S PASSENGER SLIDE DOOR WILL NOT UNLOCK OR OPEN. LOCK ON INSIDE WILL NOT MOVE. UNABLE TO UNLOCK WITH KEY FOB OR DRIVERS DOOR UNLOCK SWITCH. THIS CAN BE A SAFETY HAZARD WITH KIDS IN THE BACK. I ONLY HAVE A LITTLE OVER 60,000 MILES ON THE CAR THE CAR WAS PARKED IN THE DRIVE WAY. I WENT TO LOAD THE KIDS AND COULDN'T OPEN THE DOOR

Air Bags1 injured
Filed Sep 8, 202082,000 milesTX

ON FRIDAY 9/4/20 WHILE DRIVING MY MOTHER HOME THE DRIVER'S SIDE HEADREST EXPLODED SLAMMING INTO THE BACK OF MY HEAD! I WAS DRIVING 70 MPH ON TEXAS HWY 111 GOING EAST, NO COLLISION OF ANY KIND AND OUT OF THE BLUE IT EXPLODED.*DT*JB CONSUMER STATED SHE HAD A SEVERE HEADACHES, NECK, AND UPPER BACK PAIN.*JB

Seats
Filed Sep 5, 202083,000 milesMA

ON 8/15/ 2020 MY PASSENGER SIDE HEADREST WENT OFF WHEN THE CAR WAS PARKED AND NOT RUNNING IN MY DRIVE WAY.NOW THE PAD PART IS SITTING FORWARD AND THE MIDDLE IS ALL OPENED UP VERY UNCOMFORTABLE TO SIT . I CALLED THE DODGE CHRYSLER AND THEY TOOK MY COMPLAINT WITH AND GAVE ME A CASE NUMBER 76999287 IN 48 HRS I HEARD BACK AND THEY WERE GOING TO SEND A INSPECTOR OUT TO ME TO DO A REPORT SO THIS HAPPENED ON 9/3/2020 I MET HIM AT ARE LOCAL DODGE DEALER AND HE DID A FULL INSPECTION. SO AT THIS TIME HE SAID HE WILL EMAIL ME A COPY OF THE REPORT I DO NOT HAVE THAT AT THIS BECAUSE IT IS ONLY BEEN A COUPLE OF DAYS.

Seats1 injured
Filed Sep 4, 202086,774 milesMD

I WAS DRIVING DOWN THE ROAD BETWEEN 45-50 MPH WHEN SOMETHING HIT ME REALLY HARD IN THE BACK OF MY HEAD. I PULLED OVER AND SAW THAT MY HEADREST HAD POPPED APART. WHEN I LOOKED THIS UP I SAW THAT IT IS A KNOWN PROBLEM AND PART OF THE HEADREST RESTRAINT SYSTEM. I WAS NOT IN AN ACCIDENT, REAR ENDED OR HIT IN ANY WAY AND THE ROAD WAS A SMOOTH ROAD.

Seats
Filed Aug 28, 2020101,835 milesFL

WHILE PARKED OVERNIGHT IN ON STREET PARKING IN PHOENIX AZ, THE PASSENGER SIDE FRONT SEAT HEADREST DEPLOYED WITHOUT ANY REASON. MY VAN WAS NOT STRUCK OR HIT WITH OR BY ANYTHING. THE DODGE DEALERSHIP REFUSES TO REPLACE OR REPAIR IT AT NO CHARGE. I WOULD LIKE TO HAVE THE HEADREST REPAIRED IF POSSIBLE OR REPLACED IF REPAIR IS NOT PROBABLE. THANK YOU

Air Bags
Filed Aug 5, 202063,600 milesTX

THE DRIVER'S SIDE HEAD RESTRAINT AIR BAG DEPLOYED WHILE VEHICLE WAS BEING DRIVEN IN GOOD WEATHER, ON A SMOOTH CITY STREET AT APPROXIMATELY 30 MPH IN LIGHT TRAFFIC. THE FAILURE APPEARS TO HAVE HAPPENED IN TWO STAGES, A SLIGHT BUMP FORWARD BY THE HEAD REST, ALERTING MY WIFE, THE DRIVER, TO A PROBLEM. THEN WHILE STILL DRIVING THE COMPLETE FAILURE OCCURRING APPROXIMATELY TWO OR THREE MINUTES LATER, SMACKING MY WIFE IN THE BACK OF HER HEAD SMARTLY. AFTER STOPPING AT A CONVENIENCE STORE WE CONDUCTED A VISUAL EXAMINATION OF THE DEVICE WHICH REVEALED A SHATTERED, THIN PLASTIC BRACKET INSIDE THE HEAD REST. MY ASSUMPTION IS THIS BRACKET FAILED ON ONE SIDE AND CAUSED THE FIRST BUMP, AND THEN THE OTHER SIDE FAILED CAUSING THE SHARPER BLOW. THIS ACTION COULD HAVE RESULTED IN SEVERE CONSEQUENCES IF FULL DEPLOYMENT HAD OCCURRING ALL AT ONCE DURING OPERATION ON A HIGHWAY OR AT A GREATER SPEED.

Structure › Body
Filed Aug 4, 2020AR

WHEN THE TEMPERATURE IS WARM THE DRIVER SIDE PASSENGER DOOR MALFUNCTIONS. I DON'T HAVE THE EXACT DATE WRITTEN DOWN BUT LEAST NOW TWO SUMMERS IN A ROW WE HAVE HAD THIS PROBLEM AND IT HAPPENS EVERY TIME WE USE THE DOOR IN THE HEAT. WE GOING OVER A BUMP IN THE ROAD THIS WILL MAKE THE DOOR AJAR LIGHTS COME ON AND THE DOOR WILL ACT LIKE IT IS OPENED SOME. THE REAR OF THE DOOR BEGINS TO MAKE A CONTINUOUS POUNDING NOISE. ALSO JUST CLOSING THE DOOR IN THE HEAT THE EXACT SAME THING WILL HAPPEN DOESN'T MATTER IF YOU USE THE AUTOMATIC DOOR OR NOT. THE REAR OF THE DOOR CONTINUES MAKING A NOISE, A POUNDING NOISE THAT IS VERY LOUD. WITH TWO CHILDREN IN THE BACK SEAT THIS CONCERNS ME VERY MUCH. I DO NOT WANT TO BE DRIVING AND THE DOOR OPEN. I DON'T KNOW IF THE LATCH IS FAILING OR WHAT IS HAPPENING. MANY WITH THE SAME MODEL IN VARIOUS YEARS HAVE THE SAME ISSUE WITH NO LUCK FINDING THE REASON. THIS IS A MAJOR HAZARD. I WOULD SUBMIT A VIDEO BUT DO NOT SEE AN OPTION FOR VIDEO

Seats › Front Assembly › Head Restraint
Filed Jul 29, 2020121,000 milesOH

TL* THE CONTACT OWNS A 2014 JEEP GRAND CARAVAN. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AN UN-OCCUPIED, THE FRONT PASSENGER'S HEADREST DEPLOYED INDEPENDENTLY. THE CONTACT STATED THAT THE HEADREST METAL PIN FRACTURED WHICH LEAD TO THE INADVERTENT DEPLOYMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 121,000.*DT

Engine
Filed Jul 29, 202068,000 milesMI

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, THE VEHICLE FAILED TO START AND THE CONTACT HAD TO MANIPULATE THE IGNITION SWITCH FOR THE VEHICLE TO RESTART. THE CONTACT CALLED ZEIGLER CHRYSLER DODGE JEEP RAM OF PLAINWELL (1186 M-89, PLAINWELL, MI 49080, (269) 685-5800) AND WAS INFORMED THAT THE FAILURE MAY BE CAUSED BY THE WIN MODULE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 68,000. *BF *AS

Seats
Filed Jul 16, 2020135,000 milesIN

THE HEADREST SAFETY FEATURE DEPLOYED FOR NO REASON. WE WERE NOT IN A WRECK AND IT DEPLOYED.

Unknown or Other
Filed Jul 15, 202089,000 milesOH

MY CAR WILL ONLY BLOW COLD AIR OUT THE DRIVER VENTS AND HOT ON THE PASSENGER AND REAR. IT DOESN'T MATTER IF ITS SITTING OR MOVING ITS THE SAME PROBLEM

Seats1 injured
Filed Jul 13, 2020110,630 milesMI

WHILE SITTING ON THE DRIVER SEAT, FACING OUT THE DOOR TALKING TO MY HUSBAND WITH THE VAN OFF, PARKED IN OUR DRIVEWAY, THE HEADREST RANDOMLY DEPLOYED, HITTING ME IN THE SIDE OF THE FACE.*DT CONSUMER STATED SHE HAS MUSCULOSKELETAL ISSUES WHIPLASH AND SPINE IS OUT OF ALIGNMENT. MANUFACTURER WAS CONTACTED BUT VEHICLE WAS NOT REPAIRED.*JB

Unknown or Other
Filed Jul 12, 202093,337 milesMO

VEHICLE WAS PARKED IN DRIVEWAY 7/9/20. I DID NOT ENTER THE VAN AGAIN UNTIL 7/11/20. UPON OPENING THE DRIVER'S DOOR I NOTICED THE HEADREST HAD DEPLOYED. I UNDERSTAND THIS IS A SAFETY FEATURE WHEN YOU ARE IN A REAR END COLLISION. THERE WAS NO COLLISION VAN WAS BACKED IN DRIVEWAY AND STATIONARY. IT APPEARS THE BRACKETS THAT HOLD THE PIN ARE BROKE. THE PASSAGE HEADREST DID NOT DEPLOY, BUT IAM NOW FEARFULL IT MAY.

Air Bags
Filed Jun 26, 202082,785 milesKY

MY DRIVER SIDE HEADREST AIRBAG DEPLOYED WHILE VEHICLE WAS PARKED. *TR

Seats1 injured
Filed Jun 24, 202077,000 milesFL

THE DRIVER'S ACTIVE HEADREST DEPLOYED WITHOUT IMPACT WHILE WE WERE DRIVING ON A STATE HIGHWAY. IT STRUCK MY WIFE IN THE BACK OF THE HEAD. SHE INITIALLY THOUGHT THAT WE HAD BEEN REAR-ENDED. THIS COULD HAVE EASILY CAUSED THE LOSS OF CONTROL OR A COLLISION IF WE HAD BEEN IN TRAFFIC AT THE TIME. SHE HAS BEEN SUFFERING WITH HEADACHES SINCE THE INCIDENT. OUR VAN HAS NEVER BEEN IN AN ACCIDENT AND HAS 77K MILES. WE HAVE AN APPOINTMENT TO TAKE THE VEHICLE TO A DEALER, BUT IT HAS NOT BEEN REPAIRED AT THIS TIME. *TR

Air Bags
Filed Jun 21, 202054,000 milesFL

FRONT DRIVER'S SEAT HEADREST DEPLOYED WHILE VEHICLE WAS TURNED OFF AND UNOCCUPIED. ATTEMPT TO REPLACE HEADREST RESULTED IN VEHICLE NOT STARTING.

Unknown or Other
Filed Jun 15, 202079,056 milesMA

HEAD RESTS SPONTANEOUSLY EXPLODED WHILE PARKED. *TR

Fuel/Propulsion System
Filed Jun 8, 202065,678 milesCA

FEBRUARY 2020: VAN TURNED ITSELF OFF WHILE CITY DRIVING ABOUT 25MPH AND RESTARTED AFTER COASTING TO CURB. MARCH 2020 VAN FAILED TO START AT HOME, STARTER MOTOR WORKING BUT ENGINE WOULDN'T START. MECHANIC REPLACED FUEL PUMP AND FUEL PUMP RELAY AFTER MANY DAYS AND GREAT DIFFICULTY OBTAINING PARTS. JUNE 2020 VAN ENGINE WOULDN'T START, AS BEFORE, AND WAS TOWED TO MECHANIC. *TR

Engine
Filed Jun 4, 2020127,000 milesNJ

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STARTED TO HESITATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE IGNITION COIL NUMBER 6 WAS REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE DEALER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.*DT CONSUMER STATED HE SPOKE TO 3 DIFFERENT DEALERS AND ALL STATED IT WAS A COMMON ISSUE THE ENTIRE REAR CYLINDER HEAD HAD TO BE REPLACED. FOR DODGE VANS AND THIS MODEL SHOULD ALSO BE INCLUDED.*JB

Electrical System
Filed May 30, 202093,000 milesTN

ANYTIME THAT I TRY TO TURN ON THE AIR CONDITIONER OR THE HEAT, REGARDLESS OF THE CONTROL SETTING, THE DRIVER'S SIDE ONLY BLOWS COOL AND THE PASSENGER AND REAR ONLY BLOWS HEAT. *TR

Seats
Filed May 17, 202066,000 milesAZ

TODAY WHILE DRIVING, MY PASSENGER SIDE HEADREST DEPLOYED (EXPLODED) WITHOUT WARNING OR CAUSE, NEARLY INJURING MY PASSENGER, AND NEARLY CAUSING ME TO LOSE CONTROL OF MY VEHICLE. THE SOUND AND FORCE OF THE DEPLOYMENT WAS SO LOUD AND SIGNIFICANT THAT IT SHOOK THE VEHICLE AND STARTLED ME TO A POINT OF PANIC. WHEN I PULLED OVER I FOUND THE PASSENGER HEADREST HAD SPONTANEOUSLY DEPLOYED. I WAS DRIVING ON A CITY STREET, APPROXIMATELY 45 MILES AN HOUR, NO BRAKING, NO ACCELERATING, NO ROAD HAZARDS OR BUMPS IN THE ROAD. PASSENGER WAS SEATED IN THE SEAT, SEATBELT RESTRAINT ON, NOT SHIFTING OR MOVING. HEADREST HAS NOT HAD ANY DAMAGE PRIOR TO THIS INCIDENT. VEHICLE WAS PURCHASED IN NOVEMBER OF 2014.

Structure › Body
Filed Apr 25, 202067,000 milesFL

DRIVERS SIDE SLIDING DOOR COMPLETELY SHUT. WON'T OPEN REMOTELY NOR MANUALLY. I'VE READ TOO MANY COMPLAINTS ON THIS MATTER . MANUFACTURE SHOULD TAKE RESPONSIBILITY AND DO A RECALL FOR FREE REPAIR.

Engine
Filed Apr 9, 2020115,000 milesMN

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT NOTICED OIL ON THE FLOOR OF THE GARAGE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DETERMINED THAT THE OIL FILTER COOLER HOUSING FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. *BF*JB

Unknown or Other
Filed Apr 5, 2020111,000 milesSC

THE REAR PASSENGER SLIDING DOOR MAKES A LOUD BUZZING SOUND AND SOMETIMES REFUSES TO CLOSE. I HAVE SEEN MANY COMPLAINTS FOR THE CARAVANS AND CHRYSLER TOWN AND COUNTRY MINIVANS WITH THE SAME ISSUE. THE BUZZING SOUND SOUNDS LIKE AN AIR COMPRESSOR RUNNING. THE DOORS LOOK AS THOUGH IT LATCHES BUT COMES BACK UNMATCHED. I'M READING THAT THIS WOULD BE THE LOCK ACTUATOR. I ALWAYS DOUBLE CHECK THAT THE DOOR IS CLOSED BUT I'M AFRAID I WILL BE IN A HURRY AND THE DOOR WILL COME OPEN WHILE MY CHILDREN ARE RIDING IN THE BACK.

Seats
Filed Mar 26, 2020103,800 milesVA

THE FRONT PASSENGER HEAD REST CAME APART WHILE THE CAR WAS PARKED AT MY CHILDREN'S GRANDPARENT'S HOUSE WITH NO ONE AROUND OR IN IT AND IT WILL NOT GO BACK TOGETHER.

Engine
Filed Mar 15, 202081,000 milesFL

MY ENGINE LIGHT CAME ON MY 2014 GRAND DODGE CARAVAN. THE CODE CAME BACK AS P0302- MISFIRE IN CYLINDER TWO. I CHANGED ALL MY SPARK PLUGS. IT DID NOT CORRECT THE PROBLEM. THE MECHANIC SAID THE MISFIRE IS STILL HAPPENING. MY MECHANIC DETERMINED THAT THERE IS LOW COMPRESSION ON CYLINDER #2. THIS IS A RECURRING AND COMMONLY KNOWN PROBLEM WITH THE PENTASTAR ENGINE! THIS VAN ONLY HAS 80,000 MILES! HE SAID HE NEEDS TO OPEN THE ENGINE AND REPLACE THE LIFTERS AND INTAKE VALUES. HE SAID THIS IS RARE AND DEFINITELY IS A MANUFACTURE ISSUE! RECALL AND HAVE THIS FIXED ALREADY!

Engine
Filed Feb 27, 202080,000 milesMI

2014 DODGE CARAVAN W/ ABOUT 80,000 MILES HAD A P-0302 CYLINDER MISFIRE-CODE. THIS WAS CAUSED BY A BEARING FAILURE ON ROCKER ROCKER ARM ON LEFT SIDE, APPROXIMATELY 3 MONTHS AFTER THE 6 YEAR POWER TRAIN WARRANTY RAN OUT. CYLINDER MISFIRES WERE INTERMITTENT AND CAUSED ROUGH IDLING. THE VAN IS NOT DRIVEN ROUGHLY AND THIS IS VERY EARLY IN THE ENGINE'S LIFE FOR SOMETHING LIKE THAT TO HAPPEN. IT SEEMS TO BE A FAIRLY COMMON ISSUE WITH THIS MODEL CAR / ENGINE, INDICATING SOMETHING WRONG WITH THE DESIGN...

Seats
Filed Feb 5, 202095,988 milesIL

AS I WAS DRIVING MY 2014 DODGE CARAVAN AT NIGHT ON A RURAL HIGHWAY ON FEBRUARY 4 2020 , I HEARD A LOUD BANG ,THE PASSENGER SIDE HEAD REST ACTIVATED WITHOUT ANY REASON,THE BANG SHOCKED ME,IT WAS SO LOUD, CAUSING ME TO ALMOST RUN INTO ONCOMING TRAFFIC

Engine
Filed Feb 3, 202078,000 milesIN

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN SXT. THE CONTACT STATED WHILE REVERSING THE VEHICLE, THE CONTACT NOTICED THAT THERE WAS OIL ON THE GROUND WHERE THE VEHICLE WAS MOVED FROM. THE CONTACT STATED WHILE DRIVING THE OIL LEVEL DECREASED UNEXPECTEDLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THIS FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 78,000

Electronic Stability Control (esc)
Filed Dec 23, 201945,000 milesFL

ON 12-23-2019 AT APPROXIMATELY 11:49 PM; MY ENGINE SHUTDOWN WHILE DRIVING AT 30-MPH DOWN A CITY STREET. INCIDENT NEARLY CAUSED A CRASH..

Structure › Body › Door
Filed Dec 23, 2019102,574 milesNV

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR SEIZED. SAHARA CHRYSLER JEEP DODGE RAM (5050 W SAHARA AVE #3400, LAS VEGAS, NV 89146, (800) 506-5050) WAS CONTACTED BY PHONE. THE CONTACT WAS INFORMED THAT THE DOOR ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS QUOTED A REPAIR COST BETWEEN $1,800-$2,200. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,574.

Electrical System
Filed Dec 12, 2019110,000 milesFL

SHORT IN ELECTRICAL SYSTEM, DVD STOPPED WORKING (NO VIDEO) SHORTLY AFTER LIGHTS FLASHED, HORN SOUNDED, WIPERS WOULDNT SHUT OFF, WINDOWS WOULD GO DOWN IN FRONT, AC NOT WORKING, RADIO OUT, LIGHTS ON DASH ILLUMINATED. DISCOVERED WE COULD TOGGLE THESE BY OPEMING AND SHUTTING VIDEO SCREEN. A WEEK LATER WHILE DRIVING THE ENGINE ABRUPTLY STOPPED WORKING WHILE ON THE ROAD. WAS ABLE TO RESTART CAR. LIGHTS ON AC CONTINUE TO FLICKER

Visibility/Wiper
Filed Dec 12, 201910,000 milesFL

WHEN YOU ACCELERATE OVER 60 MPH OR IF ITS WINDY, THE WINDSHIELD WHISTLES LIKE IT IS NOT SEALED

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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