Page 8 of 12 · complaints 351–400 of 584

2012 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Service Brakes
Filed Oct 17, 201659,000 milesCA

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, COMING TO A STOP, OR ACCELERATING FROM A STOP, THE BRAKES SEIZED. THE FRONT BRAKES MADE AN ABNORMAL NOISE AND THE BRAKE WARNING INDICATOR ILLUMINATED, AND WOULD NOT TURN OFF UNTIL THE VEHICLE WAS OFF FOR A WHILE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

Electrical System
Filed Sep 24, 2016131,000 milesFL

MY DAUGHTER MADE AN ATTEMPT TO START THE VEHICLE, ONE NIGHT AFTER COMMUNITY THEATER REHEARSAL, TO DRIVE HOME AND FOUND THE VEHICLE WOULD NOT START AND SHE HEARD RANDOM RELAYS CHATTERING THROUGHOUT THE VEHICLE, HAD THE WINDSHIELD WIPERS MOVE, THE INSTRUMENT PANEL LIGHTS FLICKERED ON/OFF ALONG WITH DISPLAYING ERROR CODES OF: "NO FUSE" AND "NO BUS". THE FUEL PUMP COULD BE HEARD RUNNING, EVEN WITH THE KEY OFF AND SHE SAID THE VAN ACTED LIKE IT WAS POSSESSED. BASED ON ONLINE INFORMATION, I REPLACED THE CRANKSHAFT POSITION SENSOR, WHICH WAS LISTED AS A TOP CULPRIT IN THE PROBLEM AND THAT SOLVED NOTHING. FURTHER RESEARCH INDICATED THE TIPM UNIT IS MOST LIKELY THE CAUSE AND WE FOUND THAT HER MAKE/MODEL OF VEHICLE IS PART OF A LAWSUIT FOR THIS PROBLEM.

Service Brakes
Filed Sep 23, 201637,000 milesTX

WE HAVE REPLACED THE ROTATORS AND PADS OUT OF POCKET 4 TIMES ON THIS VEHICLE. ANOTHER TWO WERE REPLACED IN WARRANTY BEFORE 36,000MILE. THE FIRST REPAIR MADE OUT SIDE OF WARRANTY WAS AT 37,000MILES. THE CALIPERS HAVE BEEN REPLACED ON THE VEHICLE BECAUSE THE BRAKES CLENCH DOWN AND WON'T RELEASE. WE HAVE REPLACE THE HOSES, CALIPERS, ROTATORS, PADS AND BLEED THE SYSTEM FOR ALL WHEELS IN THE PAST 6 MONTHS. THE BRAKES ARE CURRENTLY CLENCHED DOWN AND WON'T COME UP. THE MECHANIC NOW HAS TO GO INTO THE VEHICLE TO FIND WHAT EXACTLY IS WRONG. BECAUSE HE HAS LOOKED AT THE WHOLE BRAKE SYSTEM AND CAN'T FIND WHAT IS WRONG. FIRST DATE OF OCCURRENCE IS 12-2013 FOR OUT OF WARRANTY REPAIR ON A 2012 DODGE GRAND CARAVAN

Engine
Filed Sep 19, 2016119,000 milesIN

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE TEMPERATURE GAUGE SHOWED THAT THE VEHICLE WAS VERY HOT. IN ADDITION, THE ELECTRONIC THROTTLE CONTROL INDICATOR ILLUMINATED. AFTER PULLING THE VEHICLE OVER TO THE SIDE OF THE ROAD AND ALLOWING IT TO COOL DOWN, THE CONTACT CHECKED THE COOLANT AND NOTICED A SLUDGE LIKE SUBSTANCE INSTEAD OF COOLANT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.

Electrical System
Filed Sep 15, 201638,979 milesIL

MY VAN SUDDENLY SHUT-DOWN AT HIGHWAY SPEED (70 MPH) WITH CRUISE CONTROL ENGAGED DUE TO ALTERNATOR FAILURE WHICH PLACED MY WIFE, MYSELF AND OTHERS ON THE HIGHWAY IN EXTREME DANGER OF COLLISION. LUCKILY WE WERE IN RIGHT LANE AND WERE ABLE TO COAST ONTO THE SHOULDER. THE ENGINE WOULD NOT RESTART (NOTHING - NO SOUNDS, ONLY BRIGHT WHITEOUT OF DASHBOARD) - TOW WAS REQUIRED. SUDDEN SEQUENCE OF EVENTS - CHARGING SYSTEM LIGHT ILLUMINATED SHORTLY FOLLOWED BY ABS LIGHT, ELECTRONIC STABILITY CONTROL LIGHT, CRUISE CONTROL WOULD NOT DISENGAGE, ENGINE UNCONTROLLABLY ACCELERATED / DECELERATED LEADING TO ENGINE SHUTTING DOWN AND DASHBOARD GOING TO TOTAL BRIGHT WHITEOUT. THIS ALTERNATOR FAILURE IS IDENTICAL TO NHTSA CAMPAIGN #14V634000 / FCA RECALL #P60. MY GRAND CARAVAN HAS UNDER 39,000 MILES - 3.6 LITER ENGINE / 160 AMP ALTERNATOR SAME AS RECALL FOR OTHER DODGE MODELS BUILT IN SAME YEAR AS MY GRAND CARAVAN. REPAIRS MADE FOLLOWING DAY (9/6/16) AT TYSON CHRYSLER DODGE JEEP / SHOREWOOD, IL - ALTERNATOR FAILURE, REMOVED AND REPLACED ALTERNATOR.

Power Train
Filed Sep 1, 201660,525 milesIL

AS I WAS DRIVING HOME ON WEDNESDAY, AUGUST 24, 2016 AT APPROXIMATELY 4:45 PM. AS I WAS DRIVING SOUTH ON FAIRVIEW IN DOWNERS GROVE, IL MY VEHICLE STARTED TO JERK AND AT ONE POINT, I THOUGHT SOMEONE HIT THE TRUNK. I BEGAN TO WORRY AS THERE WAS A LOT OF CARS IN FRONT AND NEXT TO ME. THE VEHICLE'S RPM STARTED TO GO CRAZY AND THEN AS I PRESSED THE GAS THE CAR WAS NOT MOVING, IT WAS EXTREMELY DIFFICULT FOR ME AS I WAS ALONE. I THEN PUT MY HAZARDS ON BECAUSE I HAD TO TRY TO GET TO A SAFE PLACE. AFTER ABOUT 30 MINUTES, I MANAGED TO MOVE MY CAR INTO THE PARKING LOT OF A CVS BUT NOT BEFORE IT SHUT OFF ON ME. I HAD TO WAIT FOR 1 HOUR BEFORE THE TOW TRUCK CAME AND HE TOOK ME TO THE JACK PHELAN DEALERSHIP IN COUNTRYSIDE, IL. MY CAR HAS BEEN THERE SINCE THEN. I HAVE A RENTAL FOR 7 DAYS BUT AFTER THAT I HAVE NO CAR. I JUST WANT TO KNOW WHAT CHRYSLER CAN DO FOR ME AS I AM NOT ABLE TO HAVE MY CAR BECAUSE OF THE FAULTY TRANSMISSION. THE DEALERSHIP COMMUNICATED TO US THAT THIS TRANSMISSION SHOULD HAVE BEEN RECALLED AND THEY WILL DO WHAT THEY CAN TO REMOVE THEM FROM THE SHELVES. AT THIS MOMENT, I HAVE NO DOCUMENTATION BUT THE DEALERSHIP CAN BE CONTACTED, JACK PHELAN DODGE, 5859 S. LAGRANGE ROAD, COUNTRYSIDE, IL 60525 (708) 352-5300. I WOULD LIKE SOMEONE TO CONTACT ME AND I WILL DEFINITELY BE CONTACTING CHRYSLER CORPORATION TO SEE IF THERE IS ANYTHING THEY CAN DO FOR ME.

Power Train
Filed Aug 27, 2016120,000 milesFL

I HAD BEEN HAVING PROBLEMS WITH THE KEYLESS ENTRY NOT ALLOWING ME TO UNLOCK THE VEHICLE MULTIPLE TIMES. THEN ON A FEW OCCASIONS THE VEHICLE WOULDN'T START AND ALL THE LIGHTS WOULD FLASH ON THE DASHBOARD. THERE WAS NOTHING WRONG WITH THE BATTERY BECAUSE I REPLACED THAT SEVERAL TIMES IN THE FIRST MONTHS OF FINANCING THE VEHICLE. THE LAST INCIDENT WHEN IT STOPPED WORKING I WAS DRIVING AND THE VEHICLE BEGAN TO SLOW DOWN ON ITS OWN, ALL THE LIGHTS ON THE DASHBOARD FLASHED, THE VEHICLE POWERED OFF, I COULDN'T SWITCH THE GEARS, THE BRAKES LOCKED, AND THE STEERING WHEEL LOCKED AS WELL. LUCKILY, THIS DIDN'T CAUSE AN ACCIDENT BUT THE VEHICLE DID STOP. I HAD IT TOWED TO THE DEALER WHO INFORMED ME THAT THE KEY FOB AND POWERTRAIN CONTROL MODULE WAS NOT WORKING. I LOOKED IT AND APPARENTLY THIS HAS ALREADY BEEN REPAIRED IN JAN 2013 BEFORE I FINANCED THE CAR AND THE VEHICLE MUST HAVE STILL BEEN HAVING ISSUES BECAUSE I HAVE HAD CONTINUAL PROBLEMS WITH IT.

Engine
Filed Aug 26, 201674,045 milesNY

VERY LOUD TICKING NOISE FROM ENGINE CYLINDER HEADS, CAUSING ENGINE HESITATION AND MISFIRE. FORTUNATELY I HAVE NOT GOTTEN STOCK ON THE ROAD BUTBI FEEL IS ABOUT TO HAPPEND.

EngineFire
Filed Aug 25, 201647,249 milesMA

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THE ENGINE BLOCK (CONNECTION ROD) FRACTURED. THE CONTACT WAS NOTIFIED BY BYSTANDERS THAT SMOKE WAS COMING FROM THE TAILPIPE OF THE VEHICLE. THE CONTACT PULLED TO THE SIDE OF THE ROAD TO IMMEDIATELY CHECK THE VEHICLE. THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD, UNDERNEATH THE VEHICLE, AND FROM THE EXHAUST PIPE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 47,249.

Service Brakes
Filed Jul 30, 201648,660 milesMA

ON JUNE 30TH, 2016 MY FAMILY AND I WERE DRIVING NORTHBOUND ON I-91 IN MASSACHUSETTS BETWEEN EXITS 14 AND 15. THE REAR BRAKES BEGAN TO MAKE A NOISE WHILE DRIVING AT SPEED (~65 MPH) AND NOT DEPRESSING THE BRAKE PEDAL. MINUTES LATER A THUMP WAS HEARD SIMILAR TO WHEN AN OBJECT OR ROADKILL IS RUN OVER. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT WENT TO THE FLOOR. I COULD SEE SMOKE COMING FROM THE REAR PASSENGER WHEEL. WE LATER FOUND OUT THAT ONE BRAKE PAD HAD BROKEN THROUGH/BEEN THROWN FROM THE REAR PASSENGER WHEEL, AND BRAKE FLUID WAS POURING OUT FROM THAT BRAKE ASSEMBLY. WE EXITED THE HIGHWAY AT EXIT 15 AND DROVE SMALL LOW-TRAFFIC ROADS HOME. DODGE WAS CONTACTED BUT REFUSED TO ASSIST IN TOWING THE VEHICLE TO A DEALER FOR ASSESSMENT. WE REPLACED THE BRAKES, CALIPERS, AND ROTORS IN OUR DRIVEWAY. ATTACHED PHOTOS SHOW THE BRAKE ASSEMBLY BEFORE IT WAS REMOVED FROM THE VEHICLE FOR REPLACEMENT. THE CAR WAS THREE YEARS AND 10 MONTHS OLD, WITH ~48,660 MILES, AND ON ITS SECOND PAIR OF REAR BRAKE PADS. THIS IS AT LEAST THE 21ST COMPLAINT ON NHTSA ABOUT THE SAME COMPONENT (REAR BRAKE PADS ON 2012 GRAND CARAVAN WEARING TOO QUICKLY). DODGE REFUSED ASSISTANCE BOTH AT THE TIME OF THE INCIDENT AND AFTER I FOLLOWED UP WITH OUR DEALER, WITH NO REASON GIVEN FOR THE REFUSAL. (CASE #29615622) GIVEN THE MANY OFFICIAL AND HUNDREDS OF UNOFFICIAL COMPLAINTS ABOUT THE 2012 DODGE GRAND CARAVAN REAR BRAKES, I HOPE THE NHTSA WILL INVESTIGATE FURTHER AND PRESSURE DODGE TO REPAIR OR REPLACE THIS PART. THANK YOU.

Electrical System
Filed Jul 5, 201645,000 milesTX

BOUGHT THIS VAN USED IN JANUARY 2016. WE HAD IT TOWED TO THE SHOP WITHIN A WEEK OF PURCHASING. THE DASH LIGHTS AND HEADLIGHTS WERE FLICKERING WHILE DRIVING. WHEN BRAKING THE INSTRUMENT PANEL, RADIO/NAVIGATION SYSTEM AND DVD PLAYER WOULD SHUT DOWN AND RESTART ITSELF. THEY EVENTUALLY SAID THERE WAS A SHORT IN THE TRANSMISSION CAUSING THE VEHICLE TO BECOME STUCK IN 4TH GEAR. IT WAS FINE FOR A MONTH OR SO, BUT STARTED DOING THE SAME THINGS AGAIN. THIS TIME THE ALTERNATOR WAS REPLACED. AGAIN IT WAS FINE FOR A SHORT TIME. WE LET THE PROBLEM CONTINUE WITHOUT TAKING IT TO THE SHOP UNTIL IT STARTED DYING. AT FIRST IT WAS ONLY DYING WHEN STOPPED AT A TRAFFIC LIGHT OR STOP SIGN. ONCE I WAS NOT ABLE TO IMMEDIATELY RESTART. THEN IT STARTED DYING WHILE DRIVING DOWN THE ROAD. BOTH TIMES WERE INSTANCES OF DECELERATION. THE DEALERSHIP SAID IT WAS RECORDING EVENTS OF LOW VOLTAGE. AFTER HAVING IT FOR A WEEK, THEY TOLD US THERE WAS A MALFUNCTION WITHIN THE NEW ALTERNATOR AND PUT A NEW ONE IN. THE DAY AFTER WE PICKED IT UP IT STARTED SHUTTING THE ELECTRONICS DOWN AGAIN. CLEARLY THE ALTERNATOR DID NOT SOLVE THE PROBLEM. WE ALSO HAD THE ALTERNATOR TESTED ON OUR OWN THE FIRST TIME THIS HAPPENED IN JANUARY AS WE THOUGHT THAT COULD BE THE PROBLEM AND THE ALTERNATOR TESTED FINE.

Electronic Stability Control (esc)
Filed Jul 1, 201697,000 milesPA

WHILE ATTEMPTING TO TURN LEFT ONTO TWO LANE HIGHWAY, VAN SURGED, ALL DASHBOARD LIGHTS CAME ON AND THEN HAD ALMOST NO ACCELERATION. HAD TO MANEUVER INTO CENTER TURNING LANE AND THEN WAS ABLE TO GET VAN INTO PARKING LOT OF STORE. ENGINE WAS REVVING BUT VAN WOULD NOT GO ABOVE 10MPH. VAN WAS TOWED TO LOCAL DEALERSHIP TONIGHT. THIS IS THE THIRD TIME THIS HAS HAPPENED SINCE LATE DECEMBER OF 2015. MAIN COMPUTER (TIPM) HAS BEEN REPLACED TWICE ALREADY BY DEALERSHIP. DODGE DID HELP COVER PART OF REPAIR COST FIRST TIME, NEVER HEARD BACK FROM THEM WHEN IT HAPPENED AGAIN IN THE END OF FEBRUARY AND JUST FILED THIRD CLAIM / COMPLAINT TONIGHT. JUST WONDERING IF THEY ARE WAITING FOR SOMEONE IN MY FAMILY TO BE SERIOUSLY INJURED OR KILLED WHEN THE VEHICLE DOES THIS BEFORE ACKNOWLEDGING THAT THERE IS AN INHERENT ISSUE WITH THIS VAN OR THE PARTS THEY ARE REPAIRING IT WITH.

Electrical System
Filed Jun 29, 2016141,000 milesND

WE OWN A 2012 DODGE GRAND CARAVAN, WE HAVE BEEN HAVING ISSUES WITH THE VEHICLE NOT STARTING WHEN YOU TURN THE KEY, ALL THE GAUGE LIGHTS WILL COME ON BUT IT WILL NOT ENGAGE THE STARTING SYSTEM UNTIL YOU WIGGLE THE KEY AROUND WHILE IN THE START POSITION. RECENTLY THE VEHICLE STALLED WHILE DRIVING AROUND A CORNER, IT WAS JUST LIKE TURNING OFF THE KEY, THE STEERING LOCKED LUCKILY IT WAS AT A LOW SPEED AND THERE WAS NO ONCOMING TRAFFIC, THE VAN COASTED INTO THE ON COMING LANE. AFTER TURN THE KEY OFF AND PUTTING THE VAN BACK INTO PARK IT STARTED AGAIN, WE DID NOT CHANCE DRIVING THE VEHICLE ANY WHERE BUT TO THE DEALERSHIP, THEY SAID IT WAS THE WIN MODULE AND IT NEEDS TO BE REPLACED. AFTER DOING SOME RESEARCH IT IS SIMILAR TO THE ISSUES THAT THE 08 - 10 DODGE GRAND CARAVANS ARE RECALLED FOR. THE NEWER MODELS OF THERE VEHICLES NEED TO HAVE THE WIN SYSTEMS INVESTIGATED AS WELL.

Service Brakes
Filed Jun 28, 201635,000 milesMI

RUBBING NOISE IS COMING FROM BREAKS WHEN VEHICLE IS IN MOTION. IT STARTED WITH REAR BREAKS. WAS TOLD BREAKS ARE GETTING STUCK BY THE DEALER. REAR BREAKS WERE REPLACED AND PROBLEM WENT AWAY. FEW MONTHS LATER FRONT BRAKES STARTED MAKING SIMILAR NOISE. AGAIN TOLD BREAKS ARE GETTING STUCK. REPLACE THE BREAKS. NOISE CAME BACK WITH IN A 3 WEEK. SO FAR THEY REPAIRED THE FRONT BREAKS 4 TIMES IN THE LAST 4 MONTHS. AFTER EVERY REPAIR, NOISE GOES AWAY FOR FEW WEEKS AND COMES BACK AGAIN.

Unknown or Other
Filed Jun 23, 201660,000 milesIA

MY VEHICLE RANDOMLY STALLS WHILE I AM DRIVING. IT HAPPENS AT VARYING TIMES OF THE DAY, VARYING SPEEDS, SOMETIMES SEVERAL TIMES A WEEK, OTHER TIMES IT IS FINE FOR A MONTH. I HAVE HAD IT TO THE DEALERSHIP SEVERAL TIMES AND THEY CANNOT FIND ANYTHING WRONG WITH IT.

Engine
Filed Jun 22, 201689,000 milesWA

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND RESTARTED PROPERLY AFTER THE CONTACT STARTED THE IGNITION. THE FAILURE ONLY OCCURRED WHEN THE VEHICLE WAS STARTED FOR THE FIRST TIME DURING THE DAY. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 89,000.

Structure › Body › DoorFire
Filed Jun 16, 2016110,000 milesFL

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING THE VEHICLE, THE DOOR PANEL STARTED MELTING AND SMOKE FILLED THE VEHICLE. THE VEHICLE WAS PULLED OVER, TURNED OFF, AND THE FUSE WAS DISCONNECTED. THE SMOKE DISSIPATED AND THERE WERE NO FLAMES. THE CONTACT RESEARCHED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTERIOR OF THE DRIVER DOOR WAS SEVERELY DAMAGED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE NO INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FAILURE MILEAGE WAS 110,000.

Engine
Filed Jun 6, 2016129,000 milesIL

BOUGHT CAR WITH AN EXTENDED WARRANTEE. CHECK ENGINE LIGHT CAME ON AND CODES SHOW THAT MIS-FIRES WERE HAPPEN IN RIGHT SIDE OF ENGINE. AFTER ENGINE WAS INSPECTED DEBRIS WAS FOUND IN THE ENGINE AND MECHANIC THOUGHT IT NECESSARY TO REPLACE THE ENGINE. LOOKED UP RECALLS AND THE PENNSTAR WAS BEING RECALLED FOR CYLINDER PROBLEMS ON THE RIGHT SIDE OF ENGINE. THE ENGINE ONLY HAS LESS THAN 130000 MILES ON IT AND NOW I AM SADDLED WITH PAYING IT OFF AND PUTTING IN A 6000 ENGINE, .

Electrical System
Filed May 19, 2016TX

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed May 12, 201646,196 milesPA

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,196.

Electrical System
Filed Apr 25, 201630,922 milesNM

I HAVE OWNED THIS VAN SINCE 05/24/2012. AT 30,922 MILES AND DATE OF 01/06/2014 THE POSITIVE BATTERY CABLE CORRODED THROUGH AND THE VAN DIED WHILE DRIVING. THE DEALER REPLACED THE ENTIRE CABLE UNDER FACTORY WARRANTY. ON 04/24/2016 & 62,036 MILES THE POSITIVE BATTERY CABLE CORRODED THROUGH AGAIN AND THE VAN DIED WHILE DRIVING IT. IT SEEMS THAT THIS IS GOING TO HAPPEN EVERY 2 YEARS. EVENTUALLY IT'S GOING TO HAPPEN IN HEAVY TRAFFIC AND SOMEONE WILL GET RUN OVER BY FAST RUSH HOUR TRAFFIC.

Power Train
Filed Apr 19, 2016100,000 milesFL

OVER THE PAST 5 MONTHS, VEHICLE DISENGAGING FROM PARK AND INTO DRIVE IS CLUNKY. RECENTLY ON A HIGHWAY (VEHICLE IN MOTION WITH CHILDREN IN THE CAR), TRANSMISSION WOULD NOT SHIFT OUT OF 2ND/3RD. VEHICLE WAS PARKED THE REST OF THE DAY. NEXT MORNING IT SEEMED TO DRIVE FINE. LATER SAME DAY SHIFTING ISSUE RETURNED. TOOK IT TO A TRANSMISSION SPECIALIST FOR DIAGNOSTIC. TOOK IT TO THE DEALER. VEHICLE IS JUST OVER 100K MILES (NO LONGER UNDER WARRANTY). THE SOLENOID PACK WAS REPLACED. VEHICLE WAS PURCHASED NEW WITH 14 MILES. PCM WAS RECALLED AT 24K. LEFT SIDE CYLINDER HEAD REPLACED AT 33K.

Electronic Stability Control (esc)
Filed Apr 10, 2016VA

AIR BAG WARNING LIGHT TURNS ON RANDOMLY

Visibility/Wiper
Filed Mar 8, 2016TX

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT ATTEMPTED TO RELEASE THE FRONT DRIVER SIDE POWER WINDOW IN AN UPWARD POSITION; HOWEVER, THE GLASS RELEASED DOWNWARD INSIDE THE DOOR PANEL AND MADE A LOUD POP SOUND. A PLASTIC COVERING WAS PLACED OVER THE WINDOW FRAME FOR PROTECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.

Engine
Filed Mar 8, 201669,000 milesMA

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. IN ADDITION, THE VEHICLE HESITATED AND STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LEFT CYLINDER HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

Electrical System
Filed Mar 7, 2016GA

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED, WHICH MADE THE REAR WINDOWS INOPERABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Mar 3, 2016IL

HAVE RECEIVED 3 RECALL NOTICES P25. CALLED OUR DEALER 3 TIMES TO HAVE THIS RECALL TAKEN CARE OF IN THE PAST 14MONTHS. THEY CAN'T FIX THIS ISSUE DUE TO PARTS LIMITATION WITH THE MANUFACTURE.

Service Brakes
Filed Mar 2, 201657,000 milesCT

BRAKE PADS, ROTORS & CALIPERS HAVE HAD TO BE REPLACED 3 TIMES. CAR IS NOW AT 57,000 MILES. IF EVEN GENTLY USING THE BRAKES IN STOP & GO TRAFFIC BACKUP ON HIGHWAY, WHEN CAR NEEDS TO ACCELERATE, STEERING WHEEL VIBRATES BADLY AND TROUBLE GETTING CAR UP TO SPEED. OBVIOUS THAT SOMETHING IS STICKING REGARDING THE BRAKES. WHEN FINALLY UP TO SPEED, PROBLEM DISAPPEARS (60MPH). VERY FRIGHTENING & POTENTIAL SERIOUS ACCIDENT PROBLEM. I DRIVE LONG DISTANCES AT NIGHT TO & FROM WORK EVENTS & DON'T NEED TO BE STRANDED ON A DESERTED HIGHWAY SOMEWHERE AT MIDNIGHT. WHY HAS THERE BEEN NO RECALL ON A PROBLEM THAT EVERYONE, INCLUDING THE DODGE MECHANICS, KNOW ABOUT! THIS HAS BECOME AN ONGOING ISSUE, FIRST ON FEB. 14, THEN FEB. 16 AND AGAIN FEB. 26. REAR BRAKE PAD AFTER FEB. 14 WAS TOTALLY BURNED OFF ~ WAS REPLACED & STILL THE ISSUE IS OCCURRING, NOW ON THE FRONT BRAKES.

Electrical System
Filed Mar 2, 2016IL

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Feb 29, 2016IN

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Power Train
Filed Feb 22, 201670,000 milesIN

TRANSMISSION COOLER LINE LEAKING AT 70,000 MILE. LEAK CAUSED FLUID TO GET ALL OVER ENGINE COMPARTMENT

Power Train
Filed Feb 5, 201653,000 milesOH

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING AT ANY SPEED, THE VEHICLE JERKED AND SLAMMED HARD WHEN PLACED IN GEAR. FOR THE SAME FAILURE, A LOCAL DEALER REBUILT THE TRANSMISSION ON AUGUST 4, 2014. THE FAILURE RECURRED AFTER 4,000 MILES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,000. UPDATED 04/07/16*LJ *JS

Electrical System
Filed Jan 28, 201658,000 milesMN

EARLIER 2008 TO 2010 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVANS WERE EXPERIENCING AN IGNITION PROBLEM WITH THE (WIN) WIRELESS IGNITION NODE MODULE RECALL #14V-373, CHRYSLER #R03. WE NOTICED THAT AN EXTRA FOBIK COULD NOT BE PROGRAMMED ON THESE VEHICLES BECAUSE OF A FAILURE IN THE (WIN). THESE AFFECTED MODELS WERE REPLACED UNDER THIS RECALL. I NOW HAVE A 2012 GRAND CARAVAN THAT ALSO HAS A NON-RESPONSIVE (WIN) (EXTRA FOBIK CAN NOT BE PROGRAMMED) AND WILL NEED TO BE REPLACED; HOWEVER, THIS IS NEARLY AN IDENTICAL UNIT TO THE 2008-2010 MODELS AND THIS IS THE SAME THING WE EXPERIENCED WITH THE MODULE LOOSING ITS COMMUNICATION. I SUSPECT THAT IT IS A PRECURSOR TO THE SAME ISSUE (WIN FAILURE) AND CHRYSLER NEEDS TO REPLACE THESE NEWER UNITS AS WELL. A COMPLETE FAILURE OF THE IGNITION MODULE COULD SHUT THE VEHICLE OFF WHEN IT IS GOING DOWN THE ROAD. THIS PROBLEM THEY ARE HAVING WITH NEWER IGNITION MODULES APPEARS TO BE VERY SIMILAR TO THE EARLIER MODEL. ITS A POTENTIAL HAZARD AND AN EXPENSIVE FIX THAT PEOPLE COULD PUT OFF (DON'T HAVE TO PROGRAM AN EXTRA FOBIK) AND LATER HAVE A BIGGER ISSUES WITH A (WIN) FAILURE THAT CAUSES AN ENGINE SHUT-OFF CONDITION GOING DOWN THE ROAD.

Electrical System
Filed Dec 30, 201582,500 milesMO

OUR VAN HAS HAD ELECTRICAL ISSUES OVER THE PAST 3-4 WEEKS. FIRST, CERTAIN LIGHTS IN THE CABIN WOULD FLICKER INTERMITTENTLY. STARTING LAST WEEK, THE DASH LIGHTS WOULD FLICKER ON AND OFF WHILE DRIVING. THE CAR THEN STARTED TO LOSE POWER WHILE IDLING. THEN ONE DAY THE CAR BRIEFLY LOST POWER WHILE GOING 75 MPH ON I-70. IT RESTORED INSTANTLY BUT DISPLAYED A BATTERY WARNING LIGHT. I PULLED OVER AND RESTARTED THE VEHICLE, WHERE IT OPERATED NORMALLY AGAIN. WITHIN THE LAST FEW DAYS, HOWEVER, THE CAR CONTINUES TO LOSE POWER WHILE IDLING, EVEN IF IN GEAR. *JS

Service Brakes
Filed Dec 30, 201551,661 milesPR

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH AND APPROACHING A RED LIGHT, THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKES FAILED TO RESPOND. THE CONTACT HAD TO APPLIED EXCESSIVE FORCE ON BRAKE PEDAL IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE PEDAL, THE BRAKE PUMP AND THE EMERGENCY BRAKE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,661.

Electrical System
Filed Dec 26, 201550,000 milesPA

BATTERY LIGHT CAME ON WHILE DRIVING KIDS TO SCHOOL. DROVE A SHORT DISTANCE HOME(5MI). TESTED BATTERY AND ALTERNATOR. VOLTAGE ON BOTH APPEARED WITHIN NORMAL RANGES. LET VEHICLE IDLE WITHIN MY DRIVEWAY WITH THE LIGHTS/RADIO/HEATER ON. BATTERY WAS DEAD WITHIN 20MIN.

Unknown or Other
Filed Dec 26, 201546,300 milesPA

AIR CONDITIONING FAILED DUE TO CORRODED AC LINES. REPAIR COSTS TOTALED $687.00. MECHANIC ADVISED THAT A POOR DESIGN CONTRIBUTED TO PREMATURE CORROSION.

Service Brakes
Filed Dec 26, 201529,714 milesPA

PREMATURE BRAKE PAD WEAR, BOTH FRONT AND REAR BRAKE PADS. ROTORS WARPING PREMATURELY. THESE ISSUES REQUIRE YEARLY REPLACEMENT AT SIGNIFICANT COST. I HAD TO PURCHASE HIGH END, VENTED ROTORS AND CERAMIC PADS, AT SIGNIFICANT COST, TO PREVENT THE OEM PART FAILURES.

Electrical System
Filed Dec 1, 201565,000 milesTX

3 INSTANCES OF ENGINE ELECTRICAL ISSUES, SUSPECT POWER CONTROL MODULE BOX. FIRST INSTANCE ABOUT 2 YEARS AGO, PULLING INTO DRIVEWAY, AND HEADLIGHTS AND DASHBOARD BEGIN TO FLICKER UNCONTROLLABLY. I PULLED NEGATIVE BATTERY CABLE, RE-CONNECTED AFTER A COUPLE OF MINUTES, AND ALL NORMALITY RETURNS. 2ND ISSUE, SOME YEAR AGO OR LESS, CAR SHUTS DOWN IN MIDDLE OF HIGHWAY, LUCKILY, RIGHT NEXT TO A PARKING LOT AND RED LIGHT. AS ENGINE SHUT DOWN, I SUSPECTED THIS ISSUE ONCE AGAIN. I USED MOMENTUM TO TURN INTO PARKING LOT. (JUST ROLLED IN.) WIFE ASKED ME WHAT I WAS DOING, DIDN'T EXPLAIN UNTIL I WAS ABLE TO SECURE INTO PARKING LOT AND STOP VEHICLE. ONCE AGAIN, PULLED OFF CABLE ON BATTERY, AND WAS ABLE TO RE-SET COMPUTER GLITCH. THIRD ISSUE EVENT. WAS PARKED IN PARKING LOT, COULDN'T GET KEY CONTROL TO OPEN DOOR. USED EMERGENCY KEY TO OPEN DOOR, ONCE AGAIN, PULLED OFF BATTERY CABLE AND RE-SET COMPUTER. THERE IS A PROBLEM WITH THIS COMPUTER WITHOUT A DOUBT.

Electrical System
Filed Nov 17, 2015PA

PURCHASED THIS VEHICLE IN SEPT 2013, IMMEDIATELY THE SECOND ROW, PASSENGER-SIDE SEATBEALT DOES NOT PROPEL BACK. THE SELLER OF THE VEHICLE, DIRECTED ME TO A MECHANIC TO REPAIR IT BUT SHORTLY AFTER IT OCCURED AGAIN. LESS THAN A YEAR AFTER PURCHASE, THE FUSE/MOTOR ON THE DRIVER'S SEAT JUST STOPPED AND THE SEAT IS UNABLE TO BE ADJUSTED. LAST WEEK, WENT FOR REPAIRS TO FRONT WHEEL BEARING (TIRE POPPED DIRECTLY OFF) AND WAS ADVISED THE REAR WHEEL BEARING WILL ALSO NEED TO BE REPLACED. CANNOT TELL IF ANY OF THESE ARE NORMAL WEAR AND TEAR OR MALFUNCTIONS WITH THE VEHICLE, ESPECIALLY SINCE I HAVE ONLY HAD IT FOR 2 YEARS.

Electronic Stability Control (esc)
Filed Nov 15, 201553,400 milesNC

MY VAN IS ONLY 3 YEARS OLD AND HAVE HAD TO REPLACE THE BATTERY IN SEPT 2015. IT'S MID NOVEMBER AND NOW I'M HAVING TROUBLE WITH THE BATTERY DYING FREQUENTLY. I WENT TO WHERE I PURCHASED THE BATTERY FROM AND THEY CHECKED THE BATTERY AND SAID IT'S FINE. THE MOTOR RANKS WITHOUT STARTING 2-3 TIMES BEFORE FINALLY STARTING. I BELIEVE THIS IS BECAUSE OF THE FUEL PUMP OR FUEL PUMP RELAY. THE RELAYS CHATTER A LOT AND THE FUEL PUMP SOUNDS MUCH DIFFERENT NOW THAN IT DID WHEN I PURCHASED THE VEHICLE. IT'S AS IF THE BATTERY IS BEING G DRAINED SLOWLY BECAUSE OF EITHER THE FUEL PUMP OR FUEL PUMP RELAY OR BOTH. I AM A CERTIFIED AIRCRAFT AND AUTO MECHANIC WITH ELECTRICAL TROUBLESHOOTING CAPABILITIES. I HAVE YET TO APPROACH THE DODGE DEALER WITH THIS BECAUSE IT HAS ONLY HAPPENED TWICE SO FAR WITH ME BEING AT WORK WHILE MY WIFE HAS HAD TO DEAL WITH THIS ISSUE BOTH TIMES SO FAR.

Electrical System › Alternator/Generator/Regulator
Filed Nov 5, 201580,000 milesIN

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BATTERY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. SHORTLY AFTERWARDS, THE TRACTION CONTROL, ABS, AND AIR BAG LIGHTS ILLUMINATED AND THE RPMS FLUCTUATED WHILE DRIVING 5 MPH. THE VEHICLE STALLED AND WAS NOT ABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE ALTERNATOR WOULD NEED BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

Electrical System
Filed Nov 5, 2015AL

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Oct 29, 2015FL

THE VAN FOR A FEW WEEKS WOULD OCCASIONALLY NOT START ON THE FIRST ATTEMPT, IT WOULD CRANK, JUST NOT START. AT FIRST I THOUGHT I JUST DIDN'T TURN THE KEY LONG ENOUGH TO START, BUT IN THE BEGINNING OF OCTOBER IT STARTED GETTING WORSE AND I KNEW THERE WAS A PROBLEM. I TOOK IT TO A MECHANIC ON OCT 7TH AND THEY COULDN'T DUPLICATE THE NO START ISSUE AND COULDN'T FIND ANYTHING, SO I WAS ASKED TO BRING IT BACK WHEN THEIR MOPAR GUY WAS BACK. WE THOUGHT IT WAS A FUEL PUMP ISSUE SO WE TRIED TO RUN A CLEANER THROUGH IT, BUT AFTER A FEW DAYS IT ONLY GO WORSE. ON OCT 19TH I BROUGHT IT BACK TO THE MECHANIC (STILL THINKING IT WAS A FUEL PUMP ISSUE) AND THEY SAID THE CRANK SENOR WAS NOT RESPONDING. THEY REPLACED THAT TWICE BUT IT STILL WOULDN'T RESPOND TO THE PROGRAMMING. HAD TO PAY $150+ FOR THE CRANK SENSOR... THEY FINALLY SAID THAT I WOULD NEED TO BRING IT TO THE DEALERSHIP BECAUSE IT MOST LIKELY WAS THE MAIN COMPUTER AND SINCE THAT PART WOULD BE COVERED UNDER WARRANTY THEY COULD REPLACE IT WITHOUT ANY OUT OF POCKET. I BROUGHT IT TO THE DEALERSHIP AND THEY INFORMED ME IT WAS THE TIPM AND THAT IT WOULD COST OVER $1,000 TO FIX. THE GUY AT THE DEALERSHIP SAID IT'S "NOT A COMMON PROBLEM" SO THEY COULDN'T GET THE PART FROM THEIR WAREHOUSE, THEY HAD TO ORDER IT FROM THE MANUFACTURER AND IT WOULD BE IN AT THE BEGINNING OF NEXT WEEK (OCT 26TH OR 27TH). I HADN'T HEARD ANYTHING SO I WENT INTO FIND OUT WHAT WAS GOING ON AND HE INFORMED ME THAT THE PART HAD TO BE MADE BECAUSE "IT'S NOT COMMON" AND WOU

Electrical System
Filed Oct 26, 2015WV

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/23/16*LJ UPDATED 03/01/16.*JB

Service Brakes
Filed Oct 20, 20152 milesNH

MY MOTHER BOUGHT THIS VAN OCT 25,2013 AND THE BRAKES WERE OK AT FIRST THEY STARTED MAKING A DRAGGING SOUND I HAD THEM LOOKED AT AND WAS TOLD THAT THEY WERE FINE INSPECTION CAME AROUND A MONTH AFTER I HAD THEM LOOKED AT AND THE BRAKES WOULD NOT PASS INSPECTION (FRONT)I HAD THEM FIXED MIND YOU THIS IS IN SEPTEMBER LESS THEN 5 MONTHS LATER I HAD TO REPLACE THE BRAKES AND ROTORS IN THE FRONT BECAUSE THEY WERE DRAGGING AGAIN 4 MONTHS LATER THE BRAKES AGAIN SEPT ROLLS AROUND FOR INSPECTION AND AGAIN THEY WILL NOT PASS I HAD THEM FELINES AND IT IS NOW OCTOBER AND THEY ARE STARTING TO SQUEEL WHICH MEANS AGAIN I WILL HAVE TO CHANGE THEM MORE I AM NOT BIG ON DRIVING FAR OR ILUSE THE BREAKS AS LEAST AS POSSIBLE AND I STILL HAVE PROBLEMS .

Electrical System
Filed Oct 19, 201537,000 milesGA

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE REAR VENT WINDOW SWITCH MALUFUNCTIONED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.

Electrical System
Filed Oct 15, 2015NE

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Oct 15, 2015NY

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DRIVER'S SIDE VENT WINDOW SWITCH WAS DISABLED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/11/16*LJ UPDATED 04/19/18 *JB *CN

Electronic Stability Control (esc)
Filed Oct 14, 201517,000 milesFL

TRIED TO LEAVE BABYSITTER AFTER 5 MINUTE PICKUP AND VAN WOULDN'T START. NO POWER FOR ANYTHING LIKE BATTERY. CHARGE DID NOT HELP. SLIGHT CLICK WHEN YOU TURN OVER KEY SIMILAR TO STARTER BUT NOT AS LOUD. READ ALL REVIEWS FOR OTHERS AND WITH TIPM FAILURE AND THEIR COMBINED ISSUES SOUNDS LIKE TIPM. NO POWER, WON'T START, SHIFTS ROUGH.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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