Page 7 of 12 · complaints 301–350 of 584

2012 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Engine
Filed Nov 21, 2017110,641 milesCA

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS METALLIC DEBRIS IN THE ENGINE. THE VEHICLE WAS TAKEN TO MOTOR VILLAGE LA CHRYSLER JEEP DODGE RAM (2025 S FIGUEROA ST, LOS ANGELES, CA 90007) WHO STATED THAT THEY COULD DO THEIR OWN DIAGNOSTIC TEST AND REPAIR THE VEHICLE. THE REPAIR WOULD BE AT THE CONTACT'S EXPENSE BECAUSE THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V487000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT WHILE THE PARTS WERE SIMILAR, THE VIN WAS NOT INCLUDED IN THE RECALL AND ADVISED THE CONTACT TO RETURN TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 110,641.

Service Brakes
Filed Nov 8, 2017105 milesFL

WHEN WE FIST GOT THE VAN WE EXPERIENCED SOME ISSUES WITH THE BRAKES. THE DEALERSHIP WAS SUPPOSED TO TAKE CARE OF IT BUT THE PROBLEM PERSISTED AND WE WENT TO A RECOMMENDED MECHANIC. THEN THE FOLLOWING MONTHS WE HAD SOME ISSUES WITH THE MOTOR MOUNTS. ONCE AGAIN WE HAD TO REPLACE THEM AND THEN WE HAD SOME PROBLEMS WITH THE ELECTRONIC COMPUTER AND WE HAD TO RE-LEARN SOME OF THE ALREADY INSTALLED PROGRAMS. I WOULD LIKE FOR WHOEVER APPROVES THE RECALLS TO GO AHEAD AND APPROVE THE OTHER ISSUES BECAUSE FOR IT BEING A SIX YEAR OLD CAR IT DEFINITELY HAS MORE ISSUES THAN IT SHOULD.

Electrical System
Filed Nov 4, 2017TX

THE DRIVERS SIDE WINDOW SWITCH DOESN'T MAKE THE WINDOW GO UP. YOU HAVE TO PLAY WITH IT FOR AWHILE BEFORE IT DOES . IT DOES THIS ANY TIME YOU TRY TO MAKE THE WINDOW GO UP

Engine
Filed Nov 2, 201798,000 milesMI

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FRONT DRIVER SIDE CYLINDER HEAD OF THE MOTOR WAS FAULTY. THE VEHICLE WAS TAKEN TO MIKE RIEHL'S ROSEVILLE CHRYSLER DODGE JEEP RAM IN ROSEVILLE, MICHIGAN 48066, BUT THE SOURCE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 98,000.

Electrical System
Filed Nov 1, 2017108,000 milesCA

WITH KEY IN IGNITION SWITCH, JARRING OR NATURAL MOVEMENT AFTER STARTING CAUSES SYSTEM SHUTDOWN AT ANY SPEED. FIRST INCIDENT OCCURRED AT 55 MPH AND WAS LEFT WITHOUT POWER STEERING, BRAKES OR ANY OTHER ELECTRICALLY CONTROLLED SYSTEM FUNCTIONAL.

Vehicle Speed Control
Filed Oct 26, 2017NY

WHILE DRIVING DOWN THE ROAD AFTER COMING TO A STOP SIGN AFTER RELEASING THE BRAKE PEDAL THE CAR SUDDENLY ACCELERATED UNCONTROLLABLY THEN AFTER PRESSING THE GAS PEDAL IT STOPPED. THE NEXT LIGHT I CAME TO SAME THING HAPPENED THE CAR ACCELERATED AFTER TOUCHING THE BRAKES AND I ALMOST WENT THROUGH A LIGHT CAUSING AN ACCIDENT. TOOK IT TO THE DEALER THEY CHECKED IT OUT AND SAID NOTHING IS WRONG VERY SCARED TO DRIVE THIS CAR WITH THIS ISSUE

Electrical System
Filed Oct 19, 2017130,000 milesLA

IGNITION SWITCH THE VAN TURN OFF IF YOU HIT A BUMP AN HIGHWAY

Air Bags
Filed Oct 7, 201797,200 milesNJ

I SEND MY VEHICLE TO FREEHOLD DODGE DEALER AFTER MANY DAYS THE DEALER DIDN'T DO ANYTHING BECAUSE MY VEHICLE UNDER WARRANTY AND THE CORPORATE DOESN'T PAY WELL TO THE DEALER I DON'T KNOW WHERE I CAN FILE COMPLAIN

Vehicle Speed Control
Filed Oct 3, 201760,000 milesCA

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE MAKING EITHER A RIGHT OR LEFT TURN, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT AFTER THE VEHICLE GEAR SHIFT WAS SHIFTED INTO PARK. THE LOCAL DEALER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, WHO INFORMED THE CONTACT, THAT THERE WAS NO OPEN RECALL FOR THE FAILURE EXPERIENCED, NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Service Brakes
Filed Sep 19, 201782,000 milesGA

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS AND ONCE THE BRAKE PEDAL WAS RELEASED AFTER A STOP, SMOKE WAS NOTICED FROM THE FRONT OF THE VEHICLE BY THE DRIVER AND PASSENGER SIDE TIRES. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON THE DAY THE VEHICLE WAS PURCHASED, THE VEHICLE MOVED SLUGGISHLY AS IF THE EMERGENCY BRAKE WERE ENGAGED, BUT IT WAS NOT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO ATLANTA WEST CHRYSLER DODGE JEEP RAM (1251 THORNTON RD, LITHIA SPRINGS, GA 30122 (678) 534-7470), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO THE LOCAL FIRESTONE DEALER WHERE IT WAS DIAGNOSED WITH STICKING CALIPERS. TWO INDEPENDENT MECHANICS TEST DROVE THE VEHICLE AND DIAGNOSED THAT THE CALIPERS WERE NOT RELEASING WHEN THE BRAKE PEDAL WAS RELEASED. THE CONTACT STATED THAT THE FRONT BRAKE PADS WERE REPLACED FOUR TIMES, THE FRONT ROTORS WERE REPLACED THREE TIMES, AND THE FRONT CALIPERS WERE REPLACED ONCE; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 82,000.

Electrical System
Filed Aug 31, 2017119,910 milesMA

THREE DIFFERENT TIMES, I TOOK MY 2012 DODGE GRAN CARAVAN TO HAVE THE ENGINE CHECK BECAUSE IT STALLS OUT. THIS HAPPENS AT ANY SPEED. EVERY TIME ALL CHECK OUT OK PER THE DODGE REPAIR CENTER. TWICE THE CHECK ENGINE LIGHT WAS ON AT THE TIME OF THE ENGINE STALLING. TWICE NO INDICATION. ENGINE JUST QUIT. IT HAPPENED AGAIN LAST NIGHT (08/30/2017) WHEN MY WIFE WAS COMING HOME ON THE INTERSTATE. SHE WAS IN TRAFFIC AND THE ENGINE JUST QUIT. BIG SAFETY ISSUE. THANK GOD THAT SHE WAS NOT IN AN ACCIDENT. SOME THING IS WRONG WITH MY GRAN CARAVAN. THIS PROBLEM STARTED EARLY THIS YEAR (2017). FIRST TIME TO A DODGE FACILITY WAS ON 05/23/17, NEXT ON 06/05/17 AND ON 07/07/17.

Air Bags
Filed Aug 30, 2017AL

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO STOKES AUTOMOTIVE LOCATED AT 86 PEACH TOWER RD, CLANTON, AL 35045 (205) 351-4382 TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 17V376000 (AIR BAGS) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE CONTACT SPOKE TO A THE SERVICE MANGER WHOM INFORMED HIM THAT THE AIR BAG WARNING LIGHT FAILURE WAS NOT A PART OF THE RECALL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 10/23/17 *BF UPDATED 10/27/17*JS

Engine
Filed Aug 18, 2017120,000 milesTX

MY ENGINE KEEPS MISFIRING ALL THE CYLINDERS AND I HAVE CHANGED MULTIPLE CYLINDERS. WHILE THE VEHICLE WAS IN MOTION THE LIGHTS ON THE INSIDE ILLUMINATED AND THE VEHICLE STOPPED IN TRAFFIC. THE ENGINE LIGHT CAME ON AND I TOOK IT TO GET THE CODES READ AND IT SAID P301, P302, P303, P304. I HAVE GOT THIS FIXED MULTIPLE TIMES BECAUSE IT KEEPS HAPPENING.

Vehicle Speed Control
Filed Aug 16, 2017120,000 milesPW

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT DISENGAGED THE CRUISE CONTROL WITHOUT HIS FOOT ON THE ACCELERATOR PEDAL, BUT THE VEHICLE CONTINUED TO INCREASE RPMS INDEPENDENTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE DECELERATED. AS SOON AS HE REMOVED HIS FOOT FROM THE BRAKE PEDAL, THE ACCELERATION RECURRED. THE CONTACT PULLED THE VEHICLE OVER AND TURNED IT OFF FOR TEN MINUTES. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. FOUR MONTHS LATER, THE FAILURE RECURRED WITHOUT THE CRUISE CONTROL BEING OPERATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Engine
Filed Aug 14, 2017112,000 milesMD

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH THAT THE VEHICLE MISFIRED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED HE DIAGNOSED THAT THE CYLINDER FAILED. THE CONTACT WAS ABLE TO LOCATE THE EXTENDED WARRANTY ONLINE ON THE CYLINDER COVERED UP TO 150,000 MILES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ADAMS JEEP OF MARYLAND INC, 3485 CHURCHVILLE, ABERDEEN, MD, 21001) WHERE IT WAS DIAGNOSED AND CONFIRMED THAT THE SECOND CYLINDER HAD FAILED AND WAS INCLUDED UNDER THE EXTENDED WARRANTY, ALSO THAT THE CAM SHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND CONFIRMED THE WARRANTY FOR THE SECOND DRIVER CYLINDER HEAD, HOWEVER STATED THAT THE CAM SHAFT WAS NOT COVERED UNDER WARRANTY, AND BY COINCIDENCE THEY BOTH FAILED AT THE SAME TIME, NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. THE VIN WAS UNAVAILABLE.

Engine
Filed Aug 11, 2017133,000 milesPA

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WOULD RESTART HOWEVER; IT FAILED TO SHIFT GEARS. THE VEHICLE WAS TOWED TO A LOCAL DEALER (BROWN-DAUB INC, 3903 HECKTOWN RD, EASTON, PA, 18045) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE UNDER CASE NUMBER: 32110215 AND DUE TO THE VEHICLE BEING OVER 100,000 MILES IT NO LONGER WAS COVERED BY THE WARRANTY AS A RESULT NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. ADDITIONALLY, THE VEHICLE WAS TAKEN TO THE DEALER A TOTAL OF THREE TIMES DUE TO THE CONTACT EXPERIENCING DIFFICULTIES IN SHIFTING GEARS. THE FAILURE WAS UNABLE TO BE DUPLICATED. IN ADDITION, THE CONTACT MENTIONED IN OCTOBER OF 2015 THE ENGINE HAD TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000.

Unknown or Other
Filed Jul 28, 2017145,000 milesIA

VAN SHUTS OFF WHEN DRIVING. IGNITION CHIP BAD VERY DANGEROUS AND PART WAS RECALLED ON CARAVANS UP TO 2010. SHOULD IT BE EXTENDED TO 2012 VEHICLES

Electrical System
Filed Jul 17, 201752,000 milesNY

THE BATTERY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. SHORTLY AFTERWARDS, THE TRACTION CONTROL, ABS, AND AIR BAG LIGHTS ILLUMINATED AND THE RPMS FLUCTUATED WHILE DRIVING MY KIDS TO SUMMER CAMP OUT OF TOWN. WHEN I ARRIVED TO MY DESTINATION THE CAR WOULD NOT RESTART DUE TO THE BATTERY BEING DEAD.I GOT A JUMP START AND WAS ABLE TO MAKE IT TO A LOCAL STORE TO REPLACE THE BATTERY AT A COST OF $163 AND MAKE IT HOME. THE NEXT DAY I STILL HAVE THE SAME ISSUES.MANY OTHERS HAVE HAD THE SAME PROBLEM AND IT WOULD APPEAR THIS IS A COMMON PROBLEM. I WILL BE MAKING AN APPOINTMENT TO HAVE THE VEHICLE TOWED TO THE DEALER. I AM SURE IT IS THE ALTERNATOR AND I WILL NEED TO REPLACE AS OTHERS HAVE DONE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE IS NOT EVEN PAID FOR YET AND THE FAILURE MILEAGE WAS JUST OVER 52,000. I REALLY HOPE THIS ISSUE WILL BE INVESTIGATED SOON.

Electrical System
Filed Jul 17, 2017106,000 milesAZ

MULTIPLE ATTEMPTS TO START, PERHAPS OCCURING MOST OFTEN IN THE MORNING WHEN THE VEHICLE IS COLD. THE PROBLEM GETS WORSE OVER TIME AND EVENTUALLY WON'T START AT ALL. UNEXPLAINED BATTERY DRAINAGE DUE TO A RELAY THAT IS STUCK IN THE CLOSED/ON POSITION. YOU CAN LIKELY HEAR THE FUEL PUMP RUNNING IF LISTENING FROM THE REAR OF THE VEHICLE AFTER IT'S TURNED OFF. BATTERY DRAINAGE MAY STILL OCCUR EVEN AFTER A NEW BATTERY IS INSTALLED. THE VEHICLE STALLS WHILE DRIVING AND YOU COAST TO A STOP. THE VEHICLE WON'T START AND APPEARS TO BE OUT OF GAS

Electrical System
Filed Jul 8, 2017209,000 milesMS

WHEN THE VEHICLE IS IN DRIVE BUT IS STATIONARY, EVERYTHING WILL TURN OFF. THE ELECTRICAL SYSTEM GOES DOWN AND THE ENGINE SHUTS OFF. AFTER A BRIEF MOMENT (APPROXIMATELY ONE TO TWO SECONDS), THE ELECTRICAL SYSTEM WILL COME BACK UP AND ALL ELECTRONIC COMPONENTS COME BACK ON, BUT THE CLOCK ON THE RADIO IS RESET TO 12:00. AT THIS POINT, WE CAN PUT THE VEHICLE IN PARK AND RESTART IT. THIS HAS OCCURRED SEVERAL TIMES IN THE PAST SEVERAL WEEKS. THE MOST RECENT OCCURRENCE WAS 2017.07.07 AND IT DID IT TWICE WITHIN FIFTEEN MINUTES. WE DO NOT KNOW FOR SURE WHAT IS CAUSING THIS TO OCCUR, BUT IT SEEMS TO BE CONNECTED TO THE MAIN COMPUTER AND/OR THE ANTI-THEFT SYSTEM, AS THIS IS A COMPLETE SYSTEM SHUTDOWN.

Unknown or Other
Filed Jun 27, 2017NC

BOTH BACK SLIDING DOORS WANT TO CLOSE AUTOMATICALLY AFTER OPENING ALL THE WAY. THEY WON'T ALWAYS STAY OPEN WHEN A PERSON TRIES TO ENTER THE VEHICLE. I HAVE A HANDICAPPED DAUGHTER AND THIS IS VERY DANGEROUS FOR HER. HAPPENS WHEN VEHICLE IS STATIONARY. HAPPENS ABOUT EVERYTIME YOU OPEN DOOR

Electrical System
Filed Jun 13, 201784,000 milesMA

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD WITH DIFFICULTY AND WAS ABLE TO RESTART THE VEHICLE. THE DEALER (NORTHWEST HILLS CHRYSLER JEEP DODGE RAM, 2033 E MAIN ST, TORRINGTON, CT 06790, (860) 482-0700) AND MANUFACTURER INDICATED THAT THERE WAS NO MANUFACTURER RECALL AND SERVICE CAMPAIGN TO DIAGNOSE AND REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

Electrical System
Filed May 15, 2017120,000 milesCA

VEHICLE HAS ISSUES STARTING. AT FIRST I THOUGHT IT WAS AN INTERMITTENT ELECTRICAL PROBLEM BUT THEN MY VEHICLE STALLED ON THE FREEWAY. I TOOK IT IN TO BE SERVICED IN DECEMBER 2016 AND THEY COULD NOT DUPLICATE THE PROBLEM AND CONCLUDED THAT NOTHING WAS WRONG WITH THE VEHICLE. SINCE DECEMBER THE VEHICLE HAS STALLED WHILE DRIVING ON THE FREEWAY CLOSE TO10 TIMES. AFTER MUCH RESEARCH AND READING OTHER PEOPLE'S STORIES IT SEEMS THIS IS AN ONGOING ISSUE WITH A DEFECTIVE TIPM. THERE WAS A RECALL ON DODGE CARAVANS MADE BETWEEN 2008-2011. THIS DEFECT IS CLEARLY PRESENT IN OTHER YEARS AND MODELS AND I FIND THIS ALARMING THAT DODGE/CHRYSLER HAS DONE NOTHING. THIS IS A HUGE SAFETY CONCERN AND AS A MOM TO 3 YOUNG CHILDREN, DRIVING A DEFECTIVE, UNRELIABLE AND UNSAFE CAR IS UNACCEPTABLE.

Visibility/Wiper
Filed May 3, 201760,000 milesCO

THE REAR WIPER OF MY 2012 DODGE GRAND CARAVAN RANDOMALLY STOPPED WORKING. AFTER BEING CHARGED $140 LABOR FEE TO TRACK DOWN THE ISSUE, THE DEALERSHIP TOLD ME THE TIPM IS DEFECTIVE AND NOT POWERING THE WIPER. IT WILL CODE $1300 TO REPLACE THIS UNIT, WHICH IS CONVENIENTLY NOT COVERED UNDER WARRANTY OR EXTENDED WARRANTY.

Engine
Filed Apr 28, 2017111,000 milesGA

THE TEMPERATURE GAUGE ON MY VAN WOULD FLUCTUATE BETWEEN NORMAL AND HOT WHILE DRIVING ANYWHERE AND AT ANY SPEED. THE COURTESY DODGE DEALER IN CONYERS, GA SAID THERE WAS NO PROBLEM WITH THE COOLING SYSTEM, JUST SOME AIR THAT NEEDED TO BE REMOVED. A FEW DAYS LATER THE SAME PROBLEM OCCURRED. THIS TIME THE DEALER SAID IT WAS A BAD HEAD GASKET ON THE RIGHT SIDE OF THE ENGINE. I HAD TO HAVE BOTH LEFT AND RIGHT SIDE HEAD GASKETS REPLACED AT AN INDEPENDENT AUTO REPAIR SHOP FOR $1500!. THE MECHANIC SAID HE SEES THIS TROUBLE ALL THE TIME WITH THE 3.6L PENTASTAR ENGINE I HAVE. HE SAID THERE SHOULD BE A RECALL ON THE PROBLEM. THERE ARE ONLY 111,000 MILES ON THE ENGINE AND ITS ONLY FIVE YEARS OLD!

Structure › Body
Filed Apr 26, 201737,000 milesLA

WHILE DRIVING, THE BACK DOOR JUST POPPED UP. EACH TIME, I WAS ACCELERATING FROM A COMPLETE STOP, AFTER A LEFT TURN. THE SPEED WOULD HAVE BEEN BETWEEN 20 & 30 MPH. THE DOOR HAD BEEN LOCKED. THERE HAD NOT BEEN ANY "IDIOT" LIGHTS ON TO INDICATE ANY DOORS BEING AJAR. OF THE THREE TIMES IT HAS HAPPENED, ANOTHER ADULT WAS WITNESS THE FIRST TIME, I WAS ALONE THE OTHER TWO TIMES. I NO LONGER TRUST IT TO STAY CLOSED, SO I KEEP IT TIED DOWN JUST IN CASE. SHOULD I GO AHEAD AND SEEK REPAIR AS IT SHOULD BE UNDER WARRANTY. OR WAIT TO SEE IF IT IS MORE THAN JUST A BAD LATCH CONNECTION IN THE LATCH? THIS STARTED IN OCT. OF 2016 AND IS ON GOING.

Fuel/Propulsion System
Filed Apr 24, 201716,000 milesNY

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING, THE CONTACT NOTICED A STRONG ODOR OF FUEL EMITTING FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE FUEL LINE WAS CORRODED AND CAUSING A LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

Visibility/Wiper
Filed Apr 21, 201738,000 milesSC

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT BOTH THE FRONT DRIVER'S AND PASSENGER'S SIDE WINDOW GLASSES OPENED AUTOMATICALLY WITHOUT WARNING. THE WINDOWS FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WINDOW REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE. UPDATED 06/01/17*LJ THE CONTACT IS QORRIED ABOUT THIS FAILURE DUE TO SMALL CHILDREN AND WHEN THE CAR IS IN MOTION.*AS

Electrical System
Filed Mar 3, 201761,367 milesNY

WIPERS NOT SHUTTING OFF EVEN WITH VEHICLE COMPLETELY OFF AND KEY OUT. WIPER COLUMN SWITCH AND WIPER MOTOR REPLACED AND STILL DOING SAME THING. TROUBLESHOT TO TIPM BAD AND WILL NEED TO BE REPLACED. QUOTED $1200 - $1400 TO REPLACE. WE HAVE 5 CHILDREN AND THIS IS OUR ONLY FAMILY VEHICLE AND DO NOT HAVE ACCESS TO THAT KIND OF CASH.

Electrical System
Filed Feb 28, 201790,000 milesIL

WHILE DRIVING OR STATIONARY I WILL LOSE ALL RECEPTION ON MY RADIO (AM/FM) AND JUST GET STATIC. THE CD PLAYER WILL CONTINUE TO WORK. THE ANTENNA CONNECTION IS SOLID. WHILE THIS IS HAPPENING, I WILL ALSO GET FLASHING ON MY DASH OF THE HAZARDS AND THE MOTOR OF THE HEATER WILL GIVE OFF A GRINDING NOISE. I CAN TURN ALL THE EQUIPMENT OFF AND THE CAR WILL CONTINUE TO RUN. THE RADIO EVENTUALLY COMES BACK AND NO OTHER NOISES OCCUR. THIS HAS BEEN OCCURRING FOR THE LAST YEAR.

Seat Belts
Filed Feb 27, 2017115,000 milesIA

I BOUGHT THIS USED AND THERE ARE ONLY SHOULDER SEATBELTS IN THE DRIVER AND PASSENGER FRONT. ALL THE OTHER SEATS HAVE ONLY LAP BELTS. I CANNOT SAFELY STRAP IN MY DAUGHTER IN HER BOOSTER SEAT. I ASKED DODGE AND THEY CAN'T TELL IF IT WAS SUPPOSED TO COME WITH HARNESS BELTS. THE USED CAR DEALERSHIP DOESN'T EITHER. I THOUGHT IT WAS MANDATORY SO I DIDN'T CHECK THIS WHEN I BOUGHT IT.

Power Train
Filed Feb 23, 2017109,393 milesTN

VEHICLE HAS EXTREME VIBRATION PROBLEM OCCURRING AT APPROXIMATELY 40 AND 80MPH THIS EVENTUALLY CAUSED IT TO STOP RUNNING. VEHICLE WAS TOWED TO A SERVICE CENTER WHERE NO PROBLEM COULD BE FOUND. HOWEVER, TRANSMISSION FLUID WAS ADDED AND TRANSAXLE OIL FILTER WAS CHANGED. PROBLEM NOT RESOLVED. EIGHT MONTHS LATER ENGINE MOUNTS NEEDED REPLACED DUE TO SHIFT IN ENGINE/TRANSMISSION BY 6 IN. PROBLEM NOT RESOLVED. TWO WEEKS LATER TRANSMISSION FILTER CHANGED, FLUID AND DR TRANNY ADDED. PROBLEM NOT RESOLVED. VIBRATION STOPS WHEN GAS IS NO LONGER APPLIED HOWEVER RETURNS AT APPROXIMATELY 30-45MPH. PROBLEM HAS BEEN NOTICEABLE FOR OVER 2 YEARS.

Engine
Filed Feb 3, 2017FL

CAR SHUTS OFF WHILE DRIVING EVERYTHING GOES OFF LIGHTS RADIO ENGINE STEERING WHEEL LOCKS IT'S HAPPENED SEVERAL TIMES VERY SCARY. *TR

Electrical System
Filed Jan 31, 2017134,000 milesTN

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF AND, IN SOME INSTANCES, THE VEHICLE WOULD NOT IMMEDIATELY START WHEN THE IGNITION KEY WAS TURNED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.

Wheels
Filed Jan 29, 201739,852 milesNY

4 NEW TIRES INSTALLED AFTER 39,852 MILES IS UNACCEPTABLE

Structure › Body
Filed Jan 29, 2017934 milesNY

GAP BETWEEN DOORS LARGER THAN THEY SHOULD BE. THE DEALER WOULD NOT EXCHANGE THE VEHICLE AND ATTEMPTED TO ADJUST THE RT AND LT FRONT DRIVER AND SIDE DOORS. GAP STILL A BIT LARGER THAN OTHER VEHICLE ON THE LOT RETURN MULTIPLE TIMES TO TRY AND GET THIS FIXED OR VEHICLE REPLACED MILES 934, 1285 AND 1457

Engine
Filed Jan 29, 20179,499 milesNY

HIGH PITCH NOISE FROM ENGINE AND DEALER FOUND NO ISSUES .THE SOUND PERIODICALLY RETURNS TO DURING COLD WEATHER DAYS CURRENTLY UNTIL THE CAR IS WARMED. I HAVE HAD THE TENSION BELT ADJUSTED BUT STILL THE SOUND RETURNS

Service Brakes
Filed Jan 29, 201723,473 milesNY

THE REAR BRAKES BURNING CAUSE BY THE CALIPERS HANGING UP. DEALER REPLACED LEFT REAR DISC BRAKE CALIPER ASSEMBLY AND INSTALLED 2 NEW CALIPERS AND ADAPTERS AND PADS ONLY BECAUSE I WAS ON VACATION OUT OF STATE WHEN THE PROBLEM STARTED PRIOR TO 17000 MILES . CHARGED 100 DOLLAR DEDUCTABLE

Structure › Body
Filed Jan 29, 201739,741 milesNY

REAR EVAPORATOR LEAKING FIRST REPORTED SOME ISSUE WITH AC @ 1285 MILES WHEN I HAD NO AC IN 2012 AND AGAIN IN 2015 SO THEY RECHARGED THE SYSTEM AND IT LASTED UNTIL 2016. I WENT ON VACATION THE NEXT WEEK AND THE EVAPORATED WAS MAKING LOUD NOISES. THE DEALER ASSURED ME I WOULD NOT END UP STRANDED IN FLORIDA AND THE WOULD REPAIR IT AGAIN UPON MY RETURN FROM VACATION WHICH THE DID ALL TOLD I STILL HAD TO PAY A 100 DOLLAR DEDUCTIBLE. ALSO HAD TO HAVE THE WEATHER STRIP REPLACED ON REAR DOOR AND SIDE SLIDING DOOR.

Structure › Body
Filed Jan 29, 201729,642 milesNY

REAR AND SIDE SLIDING DOOR WEATHER STRIPPING NEEDED REPLACED

Electrical System
Filed Jan 26, 201760,000 milesNY

VEHICLE SHUTS OFF DURING DRIVING. DODGE DID I NEED A WHOLE NEW IGNITION SETUP. OTHER 2012 DODGE CARAVANS HAVE THIS AS A RECALL. VEHICLE ALSO WON'T SWITCH GEARS AND RPMS GO UP TO 6000 AT TIMES. *TR

Service Brakes
Filed Jan 18, 201781,082 milesPA

AFTER ATTEMPTING TO COME TO A STOP, MY BRAKES STARTED TO SCREECH A LITTLE. WITHIN DAYS, IT WAS A NON-STOP GRINDING. ON MY WAY TO TAKE IT TO THE GARAGE FOR BRAKE INSPECTION, SOMETHING FELL OFF OF THE VAN. THE REPAIRMEN TOLD ME THAT IT WAS A CALIPER ISSUE AND THEY COULD NOT EVEN LET ME DRIVE OFF THE LOT WITHOUT GETTING IT REPAIRED BECAUSE IT WOULD BE THAT DANGEROUS. $774.00 LATER, I HAD TO HAVE CALIPERS, BRAKE PADS AND ROTORS REPLACED.

Engine
Filed Jan 3, 201767,113 milesSC

MY 2012 DODGE GRAND CARAVAN SHOWED A CHECK ENGINE LIGHT AT 67,000. I CHECKED THE CODE TO FND OUT P0303 IS A ENGINE MISFIRE. COULD BE IGNITION, PLUG, OR VALVE-CYLINDER COMPRESSION. I HAD THE ENGINE SERVICED AND THE LIGHT GOES OUT. THE NEXT DAY THE LIGHT COMES BACK ON. I RETURN THE VEHICLE FOR SERVICE TO INVESTIGATE THE CHECK ENGINE LIGHT. FURTHER INVESTIGATION REVEALS THERE IS A BAD COMPRESSION ON CYLINDER 03. I TAKE THE VEHICLE TO DODGE AND THEY COULD HAVE TOLD ME UP FRONT THAT THE RIGHT CYLINDER HEAD IS NOT COVERED UNDER THE EXTENDED WARRANTY FROM CHRYSLER. THEY TAKE MY CAR INTO SERVICE AND FIND A LEAK ON CYLINDER 04 ALSO. THEY GONG TO REPLACE THE LEFT CYLINDER HEAD BUT NOT THE RIGHT CYLINDER HEAD WITH THE SAME IDENTICAL PROBLEM. I AM LOOKING AT $3500.00 IF I CHOOSE TO REPLACE THE RIGHT CYLINDER HEAD. THIS EXTENDED WARRANTY SHOULD COVER THE DEFECT NO MATTER WHICH CYLINDER HEAD IS DEFECTED. MY WIFE LOVES THE CAR. SHE WANTS ANOTHER ONE. I TOLD HER THAT BECAUSE OF THIS ISSUE WE WOULD BE RIGHT BACK HERE IN 4 YEARS WITH ANOTHER 3.6L V6 PENTASTAR ENGINE. I AM TORN. DO I TRADE THE ISSUE BACK TO DODGE AND GET A 4.0L V6 PENTSTAR. I HAVE ALMOST PAID IT OFF. THIS SUX GREAT TIMES FLUSHED DOWN THE DRAIN BECAUSE OF A ENGINE DEFECT. I LOVE IT BUT I HAVE LEAVE IT. TOYOTA HERE I COME.

Structure › Body
Filed Dec 22, 2016190,000 milesIN

I HAVE CONTINUOUS PROBLEMS OUT OF THIS VEHICLE, SENSORS, AND THE VEHICLE DOWN SHIFTS REGULAR ON A STRAIT WAY, AND UP SLIGHT HILLS, LOSES SPEED ,EXTREME LOSS OF FUEL MILEAGE

Fuel/Propulsion System
Filed Dec 13, 2016HI

STARTING SEPTEMBER 2016 WE NOTICED OUR LIGHTS WOULD GO ON FOR NO REASON AND OUR DOORS WOULD OPEN ON ITS OWN. WE INITIALLY CHALKED IT UP TO OUR KEY BEING FAULTY AND REPLACED THE BATTERIES, BUT EVERY SO OFTEN IT KEPT HAPPENING. IN OCTOBER OUR BATTERY DIED, WE FIGURED THE LAST TIME WE CHANGED IT WAS WHEN WE ORIGINALLY GOT THE VAN SO MAYBE IT WAS JUST TIME AND REPLACED IT. THEN IN NOVEMBER OUR CAR WOULD NOT START RIGHT AWAY. IT STARTED WITH HAVE TO CRANK ABOUT 2 TIMES. ESPECIALLY IN THE MORNING AFTER IT SAT UNUSED FOR A COUPLE HOURS, BUT THEN THROUGHOUT THE DAY IT WAS FINE. SOON THOUGH IT TOOK 5 TIMES BEFORE IT WOULD START SO WE TOOK IT INTO TO OUR MECHANIC TO SEE IF THERE WAS AN ISSUE. NOTHING REGISTERED ON THE COMPUTER, WE FIGURED MAYBE OUR FUEL LINES WERE CLOGGED AND WE DID A FLUSH. IT FIXED THE STARTING PROBLEM FOR ABOUT A WEEK AND THEN IT HAPPENED AGAIN. WE COULD HEAR OUR CAR CRANKING, BUT IT WOULD NOT START AND WE WOULD HAVE TO CRANK IT A COUPLE TIMES. THEN WHILE DRIVING OUR CAR JUST STOPPED. EVERYTHING SHUT DOWN, MIND YOU WHILE DRIVING DOWNHILL AT ABOUT 45 MPH. THE WHEEL LOCKED AND LUCKILY MY HUSBAND WAS DRIVING, HE WAS ABLE TO GET TO THE SIDE. WE TOWED OUR CAR TO THE MECHANIC WHO SAID NOW THE COMPUTER IS SAYING THE FUEL PUMP IS BAD. SO WE CHANGED THAT. OUR VAN WORKED PERFECTLY...FOR ONE DAY. THE NEXT MORNING IT WOULD CRANK, BUT NOT START. AFTER TOWING TO THE DEALERSHIP THEY STATED THE NEXT APPOINTMENT WAS IN JANUARY 2017 AND OUR VAN WOULD BE ON STANDBY. WE ARE FORTUNATE W

Engine
Filed Dec 7, 201669,251 milesCA

THE VEHICLE JUST STALLS WHILE DRIVING. THIS WAS THE CASE YESTERDAY AND TODAY. I HAVE TO PUT IT BACK ON PARK IN ORDER TO RE-START THE ENGINE. THE LATEST INSTANCES ARE NOT THE FIRST TIME WE EXPERIENCED THIS PROBLEM. MY WIFE REPORTED IT AT LEAST A COUPLE OF TIMES. THE DEALERSHIP ONCE TOLD ME THAT WAS PROBABLY CAUSED BY THE WEIGHT OF THE KEY RING AND WITH OTHER THINGS ATTACHED TO IT. SINCE THEN, I MAKE SURE TO DRIVE WITH ONLY THE DODGE KEY ON THE IGNITION, TAKING DOWN ALL EVERYTHING ELSE FROM THE KEY RING. *TR

Electrical SystemFire
Filed Nov 3, 201682,000 milesMN

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE CONTACT SMELLED SMOKE AND NOTICED FLAMES EMANATING FROM THE VEHICLE DOOR. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CAUSE OF THE FIRE WAS UNDETERMINED. THE VEHICLE WAS NOT DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

EngineFire
Filed Nov 2, 201682,000 milesMN

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING AT LOW SPEEDS THE VEHICLE CAUGHT FIRE. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED TO A LOCAL DEALER. THE CONTACT CALLED 911 WHEN THE VEHICLE BURST INTO FLAMES. THE BATTERY WAS DISCONNECTED ON THE SCENE. THE VEHICLE WAS TAKEN TO A LOCAL BODY SHOP THE FOLLOWING DAY, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 82,000. UPDATED 05/10/17*LJ CAR WAS TAKEN TO A SERVICE SHOP AND THE MECHANIC WAS CONVINCED THERE WAS DIRECT CORRELATION BETWEEN THE RECALL AND DOOR FIRE. UPDATED 9/5/18*JB

Electrical System
Filed Oct 19, 2016SC

SUSPECTED TIPM FAILURE CAUSING MULTIPLE ELECTRICAL ISSUES. 1. 9/1/16 FUEL PUMP DIED THEREBY IMMOBILIZING VEHICLE. VERY UNUSUAL FOR A CAR WITH LESS THAN 60K MILES AND NOT YET 5 YRS OLD. REPLACED AT DEALERSHIP, NO REIMBURSEMENT FROM CHRYSLER CORP, TOTAL OUT OF POCKET COST $826. 2. 10/1/16 MULTIPLE ELECTRICAL ISSUES OCCURRED SIMULTANEOUSLY A) POWER DOOR LOCKS NO LONGER FUNCTION. THEREFORE OVER 20MPH SELF LOCKING DOORS NOT FUNCTIONAL. B) FUEL GAUGE READS COMPLETELY EMPTY BUT TANK IS DEFINITELY FULL. C) PARKING BRAKE LIGHT IS CONSTANTLY ILLUMINATED ALTHOUGH NOT APPLIED. D) INTERIOR DOME LIGHTS WORKING INTERMITTENTLY. E) SERVICE ENGINE SOON INDICATOR LIGHT ON. FOR ITEMS #1 & #2 VEHICLE WAS STATIONARY BOTH TIMES. CURRENTLY NOT BEING DRIVEN UNTIL FURTHER REPAIR RESEARCH IS DONE AS ELECTRICAL ISSUES OF THIS NATURE CREATE AN UNSAFE DRIVING ENVIRONMENT. *TR

Structure › Body › DoorFire
Filed Oct 19, 201682,000 milesMN

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THE DRIVER'S SIDE DOOR CAUGHT FIRE. THE CONTACT SMELLED SMOKE COMING FROM THE DRIVER'S SIDE DOOR. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 82,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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