Page 10 of 12 · complaints 451–500 of 584

2012 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Electrical System
Filed May 29, 2015FL

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND DISCONNECTED THE REAR QUARTER PANEL VENT SWITCH AS A TEMPORARY REMEDY. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed May 27, 2015OH

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) IN JANUARY OF 2015; HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS STILL NOT AVAILABLE. AS A TEMPORARY REMEDY, THE CONTACT HAD THE VENT WINDOW DISCONNECTED. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed May 26, 2015LA

RECEIVED RECALL NOTICE P25/NHTSA 14V-234 IN JUNE 2014. THE IMMEDIATE FIX WAS TO DISCONNECT THE ELECTRICAL SUPPLY TO THE REAR QUARTER VENT WINDOWS UNTIL NEW PARTS WERE AVAILABLE. IT HAS BEEN ALMOST ONE YEAR NOW, AND NEW PARTS ARE STILL NOT AVAILABLE. HAVE NOT HAD THE USE OF THE REAR QUARTER VENT WINDOWS SINCE JUNE 2014. ( THE WINDOWS WERE WORKING FINE PRIOR TO THIS, BUT THE RECALL STATES THAT THE WINDOW SWITCH MAY OVERHEAT IF EXPOSED TO LIQUID MOISTURE, AND DRIVERS SIDE DOOR FIRE.) WE HAVE CALLED THE DODGE DEALERSHIP IN HAMMOND, LA SEVERAL TIMES IN THE LAST YEAR TO FIND OUT IF PARTS WERE NOW AVAILABLE, AND THEY INFORM US THAT THEY STILL HAVE NOT RECEIVED THE REQUIRED PARTS. IT IS OUR OPINION THAT THIS HAS GONE ON WAY TOO LONG, SO WE WOULD LIKE TO FILE A FORMAL COMPLAINT AGAINST THE MAKERS OF THIS VEHICLE. THANK YOU.

Unknown or Other
Filed May 18, 201550,000 milesOH

RECEIVED A RECALL NOTICE IN JANUARY 2015, ORIGINAL APPOINTMENT MADE IN FEBRUARY TO HAVE THE REAR QUARTER VENT WINDOW SWITCH REPLACED, NOW I HAVE BEEN ON A WAITING LIST AT JEFF WYLER EASTGATE SINCE BEING TOLD THAT THEIR HAS BEEN 100-50 PEOPLE AHEAD OF ME AND THAT THE DEALER GETS ABOUT 10 OF THE PARTS IN MONTHLY SO MY WAIT COULD BE ANOTHER 5-6 MONTHS. NOT HAVING THE PART KEEPS THE REAR OF THE CAR HOT SO WE CANNOT VENTILATE ALLOWING AIR INTO THE REAR WINDOWS. THIS IS UNACCEPTABLE WHEN SOMEONE INVESTS 20-30 THOUSAND INTO A CAR PURCHASE.

Electrical System
Filed May 18, 2015CA

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed May 14, 2015OH

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed May 12, 2015FL

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed May 8, 2015MI

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed May 4, 2015LA

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/11/15*CN

Electrical System
Filed Apr 28, 2015IL

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Apr 24, 2015GA

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/11/15*CN UPDATED 06/16/15*JB

Electrical System
Filed Apr 23, 2015PA

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Apr 23, 201542,365 milesNC

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/8/15*CN

Vehicle Speed Control
Filed Apr 19, 201554,924 milesIA

WHILE ACCELERATING TO 65 MPH ON AN INTERSTATE MY GAS PEDAL BECAME STUCK AND BEGAN TO ACCELERATE MY VAN TO A HIGHER SPEED, I ATTEMPTED TO RESOLVE THIS ISSUE BY TAPPING THE BRAKE HOPING THE SYSTEM WOULD RESET OR DISENGAGE BUT IT DID NOT. I ALSO CHECKED MY FLOOR MAT TO ENSURE IT WAS NOT INTERFERING BUT IT MOVED EASILY. TO STOP THE ACCELERATION, I HAD TO PHYSICALLY PULL ON THE GAS PEDAL IN WHICH IT FINALLY RELEASED FROM BEING STUCK AND ALLOWED ME TO DRIVE AT A NORMAL RATE OF SPEED. *TR

Electrical SystemFire
Filed Apr 16, 2015VA

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WAS A BURNING ODOR COMING FROM THE REAR OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Apr 15, 2015NC

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME AND DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH MONTHS AGO. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Apr 10, 2015IN

RECEIVED RECALL NOTICE P25 / NHTSA 14V-234. CONTACTED DEALER ON SEVERAL OCCASIONS TO SCHEDULE REPAIR. EACH TIME THE DEALERSHIP ADVISES THAT CHRYSLER HAS NOT PROVIDED REPAIR PARTS. *TR

Electrical System
Filed Apr 9, 2015SC

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Apr 9, 2015IN

RECEIVED RECALL NOTICE SAYING PARTS ARE AVAILABLE FOR RECALL P25 IN JANUARY 2015. HAVE CALLED FLETCHER CHRYSLER DODGE IN FRANKLIN, IN 3 TIMES TO SEE IF THEY HAVE THE PART AND CAN SCHEDULE REPAIR. THEY KEEP TELLING ME THAT THEY HAVE NOT BEEN ABLE TO GET PART. TRIED CALLING CHRYSLER GROUP RECALL ASSISTANCE CENTER TWICE AND REMAINED ON HOLD 1 HOUR EACH TIME. THIS IS RIDICULOUS! *TR

Electrical System
Filed Apr 6, 2015CO

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND THE DEALER STATED THAT THE PART NEEDED WOULD NOT BE AVAILABLE FOR SEVERAL MONTHS. AS A TEMPORARY ADJUSTMENT, THE REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A REASONABLE TIMEFRAME OF WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Visibility › Defroster/Defogger/Hvac System
Filed Apr 5, 201549,000 milesPA

OUR PASSENGER SIDE AND REAR HEATING SYSTEM WILL NOT SHUT OFF. IT CONTINUES TO BLOW FULL BLAST REGARDLESS OF ANY ACTION WE TAKE. THIS WAS THE FIRST DAY WE DID NOT NEED HEAT SINCE WE BOUGHT THE CAR THIS PAST FALL, SO WE WERE UNAWARE OF THE ISSUE. IT CONTINUES TO HAPPEN. THERE ARE THOUSANDS OF SIMILAR COMPLAINTS ONLINE AND NO RECALL HAS BEEN ORDERED. WHY? *TR

Electrical System
Filed Apr 3, 2015KY

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DISCONNECTED THE WINDOW SWITCH AS A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/11/15*CN UPDATED 9/16/2015*JS

Electrical System
Filed Apr 3, 2015NY

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/11/15*CN

Electrical System
Filed Apr 2, 2015IA

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/3/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER RECALL. UPDATED 7/7/2015 *JS THE CONSUMER STATED A NEW 02 SENSOR WAS INSTALLED WHICH DID NOT RESOLVE THE PROBLEM. UPDATED 01/11/6.*JB

Electrical System
Filed Apr 1, 2015PA

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/4/15*CN UPDATED 01/10/17*LJ UPDATED 10/4/2017*CN

Vehicle Speed Control › Accelerator Pedal
Filed Mar 31, 201575,500 milesCA

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH AND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE PEDAL INDEPENDENTLY DEPRESSED FURTHER AND THE SPEED SUDDENLY INCREASED. ON ANOTHER OCCASION, THE PEDAL BECAME STUCK AND THE PEDAL HAD TO BE DEPRESSED IN ORDER TO RELEASE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,500.

Electrical System
Filed Mar 31, 2015OR

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Service Brakes
Filed Mar 27, 201516,012 milesIL

I STARTED TO SMELL BURNING BRAKES WHILE DRIVING ON THE HIGHWAY. I GOT OUT WHEN WE PARKED AND FELT ALL THE WHEELS. THE REAR WHEELS WERE SO HOT YOU COULDN'T TOUCH THEM, THE REAR ROTORS WERE GLOWING RED, AND IT SMELLED LIKE BURNING BRAKES. CALLED THE DEALERSHIP SINCE ITS ONLY 2 YEARS OLD AND 16K MILES. WAS TOLD ITS A WEAR ITEM AND THEY WONT COVER THEM, ONLY THE CALIPERS, AND NO LOANER SINCE WE DON'T HAVE A SERVICE CONTRACT. LAST DODGE I EVER BUY. *TR

Electrical System
Filed Mar 24, 2015CA

2012 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO THE REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER TO WAIT ON ADDITIONAL INFORMATION. *JB

Electrical System
Filed Mar 19, 2015MD

TL*THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

Electrical System
Filed Mar 19, 2015AR

2012 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE ISSUES. *SMD THE CONSUMER WAS INFORMED THE PART WAS NOT AVAILABLE. RECALL # 14V234000.*JB

Electrical System
Filed Mar 11, 2015IN

TL*THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DISCONNECTED BOTH REAR WINDOW SWITCHES AS A TEMPORARY REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Mar 2, 2015GA

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. AS A TEMPORARY REPAIR, THE REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Mar 2, 2015PA

REAR QUARTER VENT WINDOW SWITCH DEFECTIVE WHICH CAN CAUSE BURNING WE WERE NOTIFIED IN 2014 AND WE STILL HAVE NOT RECEIVED CALL FROM DEALER TO CORRECT PARTS DEFECTIVE. *TR

Electrical System
Filed Feb 26, 2015LA

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel/Propulsion System
Filed Feb 25, 201549,000 milesIL

AFTER HAVING TROUBLE USING THE KEY TO START THE VEHICLE FOR A COUPLE DAYS MY CAR JUST TURNED OFF WHILE TRAVELING AT 70 MILES PER HOUR. DEFINITELY AN ELECTRICAL PROBLEM. THE CAR JUST SHUT OFF AS IF I TURNED IT OFF WITH THE KEY.[NO DASH LIGHTS OR RADIO] I WAS ABLE TO COAST AND MOVE THE SHIFT LEVER TO THE NEUTRAL POSITION AND RESTART THE CAR AND PROCEED. THIS IS A DANGEROUS PROBLEM. THE DEALER COULD NOT HELP ME BECAUSE NOTHING WAS STORED IN THE COMPUTER ABOUT THE INCIDENT. REALLY? THE NEXT DAY I WAS DRIVING AND TAPPED THE KEY AND THE CAR SHUT DOWN AGAIN. SAME IGNITION SWITCH RECALLED BE GM? SOMEBODY BETTER FIGURE THIS OUT. THE DEALER DID NOT AGREE OR DISAGREE WITH MY BELIEF THAT THE IGNITION SWITCH WAS THE CULPRIT. I AM AFRAID OF MY WIFE DRIVING THIS CAR. IF THIS WERE TO HAPPEN TO AN UNEXPERIENCED DRIVER NOT REALIZING THAT STEERING WILL BE DIFFICULT AND ONLY A COUPLE MORE PUMPS LEFT FOR THE POWER BRAKES, IT WOULD BE CATASTROPHIC. AGAIN, SOMEBODY HAS TO TAKE OWNERSHIP OF THIS PROBLEM AND FIX IT BEFORE SOMEONE IS INJURED.

Electrical System
Filed Feb 25, 201541,500 milesIL

MY HEAT IN THE GRAND CARAVAN STOPPED BLOWING HEAT IN -10 BELOW WEATHER. I CALLED DODGE CUSTOMER SERVICE AND THEY SAID TAKE THE VEHICLE TO A DEALER AND HAVE THE ISSUE DIAGNOSED AND CALL THEM BACK. THE HVAC SYSTEM NEEDED TO BE UPDATED APPARENTLY ( WHICH MEANS IM NOT THE ONLY PERSON THAT HAD THIS ISSUE AND IS NO FAULT OF MY OWN) AND WOULD COST $105 TO REPROGRAM THE SYSTEM. I CALLED DODGE AND THEY SAID NOTHING COULD BE DONE AS IT WAS NO LONGER UNDER FACTORY WARRANTY EVEN THOUGH THEIR SYSTEM PROGRAMMING WAS FAULTY. THIS IS A SAFETY CONCERN AS IT HAS BEEN ONE OF THE COLDEST WINTERS ON RECORD AND I PURCHASED THIS VAN WITH 34000 MILES ON IT JUNE OF 2014 TO TRANSPORT MY 4 MONTH OLD BABY AND IVE ONLY PUT 6000 MILES ON IT. *JS

Electrical System
Filed Feb 19, 201581,000 milesSC

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN INFORMED THAT THE WIN MODULE POSSIBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000. THE VIN WAS NOT AVAILABLE.

EngineCrash
Filed Feb 12, 201532,300 milesNJ

ON JANUARY 4TH, WHILE PULLING INTO A NEIGHBOR'S DRIVEWAY, I TAPPED THE BRAKES TO STOP (I WAS GOING LESS THAN 5MPH, SO I DIDN'T NEED TO PRESS HARD) THE ENGINE SUDDENLY ACCELERATED HARD. I IMMEDIATELY SLAMMED ON THE BRAKES HARDER TO STOP THE ACCELERATION, AND MY VAN ENDED UP FIVE TO TEN FEET IN MY NEIGHBOR'S YARD. TWO WEEKS LATER, I WAS PULLING INTO A PARKING SPACE AT MY SON'S WORK. I WAS MOVING SLOW AND STRAIGHTENING THE WHEEL APPROXIMATELY TWO TO THREE FEET FROM THE SIDEWALK CURB, WHEN THE ENGINE ACCELERATION SURGED AND MY VAN LURCHED FORWARD. I AGAIN SLAMMED ON THE BRAKES IN ORDER TO NOT SLAM INTO THE BUILDING WALL JUST PAST THE SIDEWALK, THE VAN STOPPED ON TOP OF THE SIDEWALK AFTER HITTING THE CAR PARKED NEXT TO MY VAN (AS MY WHEELS WERE STILL TURNED FROM TURNING INTO THE PARKING SPACE. THE DAMAGE TO MY VAN AND THE CAR HIT BY MY VAN TOTALED OVER $10,000. IF A PEDESTRIAN HAD BEEN ON THE SIDEWALK IN FRONT OF MY VAN, THEY WOULD HAVE BEEN SERIOUSLY INJURED OR KILLED. BOTH TIMES THE ENGINE UNEXPECTEDLY SURGED, MY FOOT WAS ON THE BRAKE, AND THE VAN WAS TRAVELING LESS THAN 2 TO 3 MILES PER HOUR. WHEN THE ACCELERATION SURGED THE VAN FORWARD, IT WAS EXTREMELY HARD AND FAST AS IF THE ACCELERATOR HAD BEEN POUNDED TO THE FLOORBOARD. I HAVE CHECKED WITH MY LOCAL DODGE DEALER, WHO STATES THERE IS NO PROBLEM WITH THIS VAN AND THEY HAVE HAD ABSOLUTELY NO COMPLAINTS ABOUT UNEXPECTED AND POWERFUL ACCELERATION ON THE DODGE GRAND CARAVAN. I FIND THIS HARD TO BELIEVE AS THERE ARE MANY OTHER REP

Electrical System
Filed Feb 10, 2015IN

TL*THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT CALLED THE DEALER FOR WEEKS AND WAS NOT ABLE TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME OF WHEN THE RECALL REPAIRS WOULD BE PERFORMED. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

Electrical System
Filed Feb 9, 2015NC

AFTER (7) MONTHS WE ARE STILL WAITING FOR THE RESOLUTION OF RECALL #P25/NHTSA 14V-234. AFTER CONTACTING OUR DEALER SEVERAL TIMES, THEY STILL DO NOT HAVE THE PART TO CORRECT THE PROBLEM FROM CHRYSLER. THIS IS AN UNREASONABLE AMOUNT OF TIME TO WAIT FOR A LARGE CORPORATION TO FIX A RATHER INSIGNIFICANT PROBLEM. *TR

Electrical System
Filed Jan 30, 201578,000 milesNY

WHILE DRIVING MY 2012 3.6L DODGE GRAND CARAVAN WITH A 160 AMP ALTERNATOR THE BATTERY LIGHT CAME ON, WITHIN 5 MILES THE TRANSMISSION CONTROL SYSTEM STOPPED WORKING. FURTHER ALL OF THE SYSTEM LIGHTS ON THE DASH CAME ON AND THE RADIO AND HVAC SYSTEM STOPPED FUNCTIONING. THE CAUSE OF THESE SYSTEM CONDITIONS WAS THE DENSO TN421000-0770 ALTERNATOR FAILING. I BELIEVE THAT THIS IS THE SAME ALTERNATOR THAT IS USED ON VEHICLES THAT ARE INCLUDED IN NHTSA RECALL NO. : 14V-634. CHRYSLER CLAIMS THAT THE ALTERNATOR FAILS ONLY ON CARS THAT ARE EQUIPPED WITH EHPS. I BELIEVE THAT MY ALTERNATOR FAILED IN A SIMILAR FASHION TO THIS RECALL. THE DODGE AND CHRYSLER MINIVANS THAT ARE EQUIPPED WITH A 3.6L ENGINE AND THE DENSO 160 AMP ALTERNATOR SHOULD BE RECALLED. IN THE END MY CAR STALLED IN THE MIDDLE OF THE ROAD WHICH COULD HAVE RESULTED IN A TERRIBLE ACCIDENT HAD I BEEN ON THE HIGHWAY. *TR

Electrical System
Filed Jan 28, 2015MO

TL*THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jan 26, 2015PA

TL*THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS NOT ABLE TO INDICATE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BE SENT TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

Electrical System
Filed Jan 23, 2015TX

TL*THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE.

Electrical System
Filed Jan 22, 2015UT

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jan 22, 2015IL

TL*THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jan 21, 2015OH

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Unknown or Other
Filed Jan 21, 2015OH

I HAVE RECEIVED A SECOND RECALL NOTICE ON MY VAN ; HAVE TAKEN IT IN FOR SERVICE AND ASKED ABOUT HAVING THE ISSUE TAKEN CARE OF BUT, THE DEALERSHIP HAS NOT RECEIVED REPLACEMENT PARTS YET. IT IS NOW THE MIDDLE OF JANUARY 2015 AND THIS NOTIFICATION WAS FIRST ISSUED LAST JUNE!! WHAT IS THE HOLD UP WITH THE PARTS. *TR

Electrical System
Filed Jan 21, 2015OR

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT BEING SENT OUT, AS IT WAS IN A WAREHOUSE, BECAUSE ALL RECIPIENTS HAD NOT BEEN NOTIFIED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/6/15*CN

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Dodge Grand Caravan → · Every Grand Caravan year → · How the figures are calculated →