Page 8 of 11 · complaints 351–400 of 544

2009 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Vehicle Speed Control
Filed Feb 9, 201571,000 milesFL

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE SURGED FORWARD AND STALLED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000. ..UPDATED 05/19/15*BF UPDATED 11/10/2015*JS

Air Bags
Filed Feb 9, 2015MN

LETTER FROM SENATOR FRANKEN ON BEHALF OF CONSTITUENT RE RECALL ON 2009 DODGE CARAVAN (ALEX SCHUELLER). *SMD THE CONSUMER RECEIVED RECALL 3 14V373000 IN THE MAIL. HOWEVER, WHEN HE CONTACTED THE DEALER TO MAKE AN APPOINTMENT, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE CONSUMER CONTACTED THE DEALER ON JANUARY 15, 2015, AND AGAIN HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

Electrical System
Filed Feb 9, 2015NJ

2009 DODGE GRAND CARAVAN. CONSUMER IS REQUESTING NEW CAR DUE TO UNSUCCESSFUL REPAIRS ON VEHICLE, DUE TO RECALL OF THE IGNITION SWITCH. *TA THE CONSUMER WAS INFORMED THERE WAS NO REMEDY FOR THE RECALL. *JB

Electrical System
Filed Feb 6, 2015MD

TL*THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/31/15*CN

Service Brakes
Filed Feb 6, 201575,000 milesSC

ON MULTIPLE OCCASIONS WHILE DRIVING, THE VEHICLE DECELERATED ON ITS OWN, WHILE ALSO LOSING ALL ABILITY TO STEER OR BRAKE. ALL POWER CONTROL TO STEERING, BRAKING AND MANEUVERING WAS LOST, ALTHOUGH THE ENGINE DID NOT APPEAR TO SHUT OFF. THE FIRST INCIDENT CAUSED MY WIFE TO END UP IN A DITCH WITH THE CHILDREN IN THE CAR. CHRYSLER AND THEIR DEALERSHIPS WILL NOT SAY THIS IS RELATED TO THE NHTSA CAMPAIGN # 14V373000/ CHRYSLER L25 RECALL BECAUSE THE ENGINE DID NOT APPEAR TO SHUT OFF. WHETHER PART OF THE RECALL OR NOT, THESE PROBLEMS ARE SERIOUS SAFETY ISSUES FOR MY FAMILY AND OTHERS ON THE ROAD. ADDITIONALLY, CHRYSLER DOES NOT HAVE PARTS AVAILABLE FOR THE RECALL AND WERE NOT ABLE TO PROVIDE AN AVAILABILITY ETA FOR REPLACEMENT PARTS. I WAS ALSO TOLD BY CHRYSLER THAT I HAVE BEEN NOTIFIED OF THE RECALL, AND AS SUCH, THEY HOLD NO LIABILITY FOR ME DRIVING THE VEHICLE UNTIL REPLACEMENT PARTS AVAILABLE. *JS

Electrical System
Filed Feb 5, 2015NJ

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Suspension
Filed Feb 5, 2015120,112 milesCO

MY HUSBAND WAS DRIVING THE VAN ON DIRT ROADS AND THEN HE HEARD A CLUNK, AFTER TAKING IT TO THE GARAGE IT WAS FOUND THAT THE AXLE HAD CRACKED AND BROKE. WE HAD TO HAVE IT REPLACED. *TR

Electrical System
Filed Feb 4, 2015296,000 milesMN

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 296,000.

Engine
Filed Feb 3, 201590,000 milesCA

THE VEHICLE SHUTOFF IN THE MIDDLE OF AN INTERSECTION AFTER PUTTING THE VEHICLE IN MOTION AFTER A RED LIGHT TURNED GREEN. THE VEHICLE HAS A HARD TIME STARTING RECENTLY AND WE BELIEVE IT'S DUE TO THE IGNITION RECALL. WE CONTACTED OUR DEALER AND THEY SAID A BAD KEY PROBLEM IS SEPARATE FROM THE WIN MODULE DETENT RING PROBLEM. THEY INVESTIGATED THE PROBLEM AND SAID A BAD WIN MODULE IS THE CAUSE FOR NOT STARTING. MY BELIEF IS THAT THE LOOSE DETENT RING CAUSED A FAILURE OF THE KEY DUE TO A BAD CONNECTION FOR YEARS. I'M ALSO AFRAID WE COULD BE SERIOUSLY INJURED BEFORE THE RECALL AS THIS IS OUR ONLY VEHICLE. WE CALLED DODGE AND THEY SAID NOTHING COULD BE DONE SAFETY WISE FOR US UNTIL THE RECALLED PART IS MANUFACTURED. I ASKED THEM IF THEY COULD PROVIDE US A RENTAL VEHICLE UNTIL THEN THEY SAID NO. SO I SAID YOU KNOW THERE'S SOMETHING DANGEROUS AND YET THERE'S NOTHING YOU CAN DO AND WE ARE TOTALLY ON OUR OWN IF WE GET INJURED, TO WHICH THEY REPLIED "YES". WE WANT TO FILE A COMPLAINT AGAINST DODGE/CHRYSLER FOR NOT LOOKING OUT FOR OUR SAFETY. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System
Filed Jan 31, 2015NY

THE FAB KEY FALLS OUT OF THE DASH. SOMETIMES KILLS THE ENGINE. THE RECALL FOR THIS PROBLEM WAS JUNE 16, 2011 AND TO THIS DATE THEY STILL HAVEN'T EVEN STARTED TO FIX IT. WE HAVE NOT BEEN IN AN ACCIDENT BECAUSE OF IT, BUT IT COULD HAPPEN AT ANYTIME. *TR

Electrical System
Filed Jan 28, 2015MO

TL*THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO INDICATE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO PROVIDE A SPECIFIC DATE THE PART WOULD BE SENT TO THE DEALER TO PROVIDE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

Electrical System
Filed Jan 22, 2015MN

TL*THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM), HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

Air Bags
Filed Jan 22, 2015WI

2009 DODGE GRAND CARAVAN REQUESTING REIMBURSEMENT *CN THE CONSUMER STATED THE IGNITION SWITCH FAILED AND THE VEHICLE LOST POWER.

Electrical System
Filed Jan 22, 2015WI

TL*THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/5/15*CN THE CONSUMER STATED SINCE THE MANUFACTURER IS SO LAX IN FINDING A SOLUTION TO THE DEFECT THE VEHICLE WILL BE SOLD AS SOON AS POSSIBLE. UPDATED 9/16/2015 *JS

Electrical System
Filed Jan 21, 2015PA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jan 20, 201590,000 milesAZ

I WAS DRIVING DOWN THE HIGHWAY AT 70 MILES AN HOUR, AND ALL OF A SUDDEN MY CAR SHUTS OFF AND TURNS BACK ON AND COULD NOT STEER FOR A FEW MINS, AND IT WOULD NOT GO OVER 45 MILES AN HOUR, EVERY THING SHUT OFF IN THE CAR, IT HAPPENED AGAIN, IN RUSH HOUR TRAFFIC. MY BRAKES ON THE CAR AND ROTORS I HAVE REPLACED 4 TIMES IN 3 YEARS ITS EATS THEM UP, SOMETIMES THE SIDE DOORS JUST OPEN BY THEM SELVES, DRIVING OR PARKED, CONTROL BUTTONS ARE GOING OUT ALL THE TIME, WINDOWS GO UP AND DOWN ON THERE OWN, THIS CAR IS A DEATH TRAP WAITING TO HAPPEN. I HAVE CONTACTED THE DODGE DEALERSHIP I AM ON A WAITING LIST AND HAVE BEEN FOR 4 MONTHS THEY STILL SAY THE PARTS ARE NOT IN YET. *TR

Electrical System
Filed Jan 14, 201598,000 milesCA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. UPDATED 3/24/15*CN UPDATED 04/28/15*JB

Electrical System
Filed Jan 12, 2015IL

I CURRENTLY AM BUYING A 2009 DODGE GRAND CARAVAN IS PART OF THE RECALL FOR FAULTY IGNITION MODULE. THIS HAS CAUSE THE VEHICLE TO SPORADICALLY NOT START, EVEN AFTER A COMPLETE DAY OF DRIVING. THIS ISSUE STARTED SHORTLY AFTER I PURCHASED THE VAN ALMOST 2 YEAS AGO. I WAS TOLD MY KEY NEEDED REPROGRAMMED, PAID TO HAVE IT DONE AND THIS HAS OBVIOUSLY NOT FIXED THE ISSUE , AS IT CONTINUES TO PROGRESSIVELY WORSEN. THE VEHICLE IS NOW SHUTTING OFF WHILE DRIVING AND WILL NOT RESTART. I HAVE SPOKE WITH THE DEALERSHIP AND CALLED CHRYSLER AND THEY BOTH SAY THAT I HAVE TO PAY TO HAVE IT EVEN DIAGNOSED BECAUSE THEY DO NOT THINK THAT THE RECALL IS THE ISSUE. I WAS ALSO TOLD THAT EVEN IF IT IS THE RECALLED PART THERE IS NO FIX AVAILABLE FOR THE 2009 AS OF YET. I FEAR THE VEHICLE WILL NOT BE FUNCTIONAL MUCH LONGER AS THE PROBLEM SEEMS TO OCCUR ON NOW A DAILY BASIS. THE DEALER INSISTS IT IS SOMETHING ELSE ANY OTHER TIME I HAVE HAD THE PROBLEM AND JUST TRIES TO JUST SELL ME ANOTHER PART THAT WILL NOT FIX IT. SO WHAT ARE OTHER OPTIONS OTHER THAN PAYING FOR A CAR THAT IS NON FUNCTIONAL OR GIVING THE CAR BACK LOOSING ANYTHING I HAVE PAID ON IT AND BEING WITHOUT A VEHICLE? *TR

Electrical System
Filed Jan 7, 2015NY

TL-THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR

Electrical System
Filed Jan 7, 201597,000 milesMI

TL-THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE COULD BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION NODE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 97,000. DJR

Electrical System
Filed Dec 30, 2014MD

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Dec 29, 2014IL

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Dec 29, 2014MN

2009 DODGE GRAND CARAVAN FREQUENTLY OPERATED BUTTON IGNITION KEY DEFECT. *MW THE DEALER INFORMED THE CONSUMER, THE REPAIR KITS WERE UNAVAILABLE TO PERFORM THE RECALL. THE CONSUMER REFERENCED RECALL # 14V373000.

Power Train
Filed Dec 29, 201435,000 milesSC

MULTIPLE PROBLEMS. WORST FIRST. HIGH OIL CONSUMPTION, MAINTAIN VEHICLE FAITHFULLY. AT APPROX. 70 K MILES THE ENGINE OIL LIGHT POPPED ON. CHECKED OIL. WAS NOT REGISTERING ON STICK. OVER THREE QTS LOW! ENGINE CONTINUES TO USE 3-4 QTS BETWEEN OIL CHANGES (3000 MILES). VAN IS ON ITS THIRD SET OF BRAKES. TIRES HAVE TO BE ROTATED VERY OFTEN BECAUSE THE FRONT RUINS TIRES QUICKLY. HAVE HAD TO REPLACE THE KEY FOB TWICE. BOTH TIMES IT HAS LEFT US STRANDED WITH NO WARNING. VAN IS NOW IN THE SHOP FOR BAD MOTOR MOUNTS. GAUGE CLUSTER HAS BEEN REPLACED ONCE. HEATER HOSE "Y" CONNECTION BLEW APART WHILE ON VACATION AT APPROX. 75K MILES. (ENGINE DID NOT OVERHEAT). VAN IS ON ITS THIRD OR FOURTH BATTERY. POWER SLIDING DOORS CONTINUALLY HAVE PROBLEMS CLOSING. POWER STEERING PUMP WHINES SINCE 15K MILES. VAN CURRENTLY HAS 91K MILES. *TR

Electronic Stability Control (esc)
Filed Dec 22, 2014113,000 milesTN

I HAVE BEEN HAVING AN ISSUE WITH MY 2009 DODGE GRAND CARAVAN WHEREIN MY "ANTI-SKID" SYSTEM IS SOMEHOW ACTIVATED AND KILLS MY ENGINE AND TIGHTENS UP MY STEERING WHILE I AM DRIVING DOWN THE ROAD. I AM ABLE TO KEEP MY COOL AND THROW IT INTO NEUTRAL AND RESTART THE VAN AND PUT IT BACK INTO DRIVE AND KEEP GOING. I HAVE BEEN FORTUNATE THAT THIS HAS NOT HAPPENED IN HIGH SPEED OR THICK TRAFFIC. I AM CONCERNED THAT THIS MAY CAUSE AN ACCIDENT AND INJURIES. I FOUND A SIMILAR COMPLAINT ON THE INTERNET: HTTP://WWW.JUSTANSWER.COM/DODGE/8TIR2-2009-GRAND-CARAVAN-59-000-MILES-TRACTION.HTML. *TR

Electrical System
Filed Dec 15, 201480,000 milesIL

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE KEY WAS NOT SECURED IN THE IGNITION IN ORDER TO START THE VEHICLE. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START BUT THE FAILURE PROGRESSED. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING ON SEVERAL OCCASIONS. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS UNABLE TO BE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Electrical System
Filed Dec 12, 201436,000 milesTX

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED A SECOND TIME. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

EngineCrash
Filed Dec 10, 2014168,000 milesOH

THE ENGINE SHUT DOWN AFTER I HIT A BUMP DURING A TURN, I RAN INTO A DITCH AND SOMETHING IS BROKE ON THE FRONT PASSENGER SIDE. LOUD NOISES COMING FROM TIRE AREA. I HAVE ALREADY HAD THIS HAPPEN MULTIPLE TIMES AND REPLACED THE BEARING. BUT WHEN THE ENGINE SHUTS DOWN EVERY TIME I HIT ANY SIGNIFICANT BUMP IN THE ROAD, EVEN WHEN ON THE HIGHWAY AND I'M BEING TOLD THERE ISN'T ANYTHING THEY WILL DO UNTIL THE RECALL IS FINALIZED? *TR

Electrical System
Filed Dec 9, 2014CT

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Nov 25, 2014MI

200 DODGE GRAND CARAVAN. THE VEHICLE COMPLETELY CUT OFF WHILE DRIVING. *MW THE DEALER INFORMED THE CONSUMER, THE PART WAS ON BACK ORDER. *JB

Engine
Filed Nov 21, 201490,000 milesIN

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON FOUR OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Steering
Filed Nov 21, 201485,000 milesMI

MY VEHICLE TURNED OFF AS I WAS DRIVING CAUSING ME TO ALMOST BE INVOLVED IN AN ACCIDENT. THIS WAS NOT THE FIRST TIME MY VAN HAS DONE THIS. IT IS CAUSED BY THE FAULTY IGNITION SWITCH ISSUE SITED IN THE L25 RECALL. I NO LONGER FEEL SAFE DRIVING MY VAN ALONE OR USING IT TO TRANSPORT MY 4 CHILDREN. I AM SEEKING A LOANER VEHICLE FROM CHRYSLER UNTIL MINE IS FIXED. *TR

Electrical System
Filed Nov 20, 2014FL

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT AWARE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Nov 15, 2014MO

RECEIVED A SAFETY RECALL NOTICE L25/NHTSA 14V-373 STATING THAT THE FOBIK MAY NOT SEAT FULLY IN THE 'ON' POSITION AND INADVERTENTLY MOVE TO THE 'ACCESSORY' MODE CAUSING UNINTENTIONAL ENGINE SHUT OFF. AS OF THIS TIME, I HAVE NOT BEEN NOTIFIED OF ANY FIX OTHER THAN TO REMOVE THE KEY OFF THE KEY-RING EVERY TIME I WISH TO DRIVE, AND APPARENTLY THEY HAVE NO FIX IN SIGHT. IS THERE ANYTHING THAT CAN BE DONE TO EXPEDITE THIS REPAIR. THANK YOU FOR YOUR TIME AND CONSIDERATION. *TR

Electrical System
Filed Nov 12, 2014VA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Electrical System
Filed Nov 12, 201493,000 milesOH

FILED COMPLAINT ABOUT 3 WEEKS AGO. CALLED CHRYSLER RECALL CENTER AND EXPLAINED THE VEHICLE PROBLEM. CHRYSLER REPRESENTATIVE CONFIRMED THERE IS A RECALL ON MY VEHICLE, BUT THE PARTS ARE NOT AVAILABLE. THEY STATED THEY WOULD DOCUMENT THE URGENCY OF MY REPAIR AS THE VEHICLE HAS FAILED 2 TIMES IN 3 WEEKS. I EXPRESSED MY CONCERN OVER THE SAFETY OF DRIVING THE VEHICLE, ESPECIALLY WITH CHILDREN. I WAS TOLD THE VEHICLE IS SAFE TO DRIVE, BUT MAKE SURE I REMOVE ALL OBJECT FROM MY KEY RING. I REALLY DO NOT THINK THIS WAS THE PROBLEM. THE SECOND TIME IT HAD A POWER FAILURE, THE VEHICLE WAS ALMOST STOPPED, READY TO MAKE A LEFT HAND TURN, THE ROAD WAS SMOOTH. HOW CAN THE PARTS NOT BE AVAILABLE WHEN IT WAS JUST RELEASED ON THE NEWS THAT CHRYSLER ORDERED THE PARTS EVEN BEFORE THE RECALL WAS ANNOUNCED. ALSO, 32 DEATHS POSSIBLY RELATED TO THIS DEFECT. HOW CAN THIS NOT BE OF AN URGENT MATTER TO HAVE THEM REPLACED. I AM NERVOUS DRIVING, WHICH I HAVE TOO IN ORDER TO GET TO WORK, SCHOOL, SHOPPING. THIS WHOLE SITUATION IS UNBELIEVABLE TO ME. I HAVE ALWAYS BOUGHT AMERICAN MADE CARS, AND THIS IS THE CUSTOMER SERVICE I RECEIVE. I HOPE CHRYSLER IS READY FOR MORE LAWSUITS. ITS A SHAME PEOPLE HAVE TO GET HURT OR EVEN DIE FOR ACTION TO BE TAKEN. *TR

Electrical System
Filed Nov 11, 201445,000 milesOH

I RECEIVED A SAFETY RECALL ON MY CARAVAN, IN JUNE 2014, IT SAYS THIS WAS A SAFETY RECALL, AS OF THIS MORNING TUESDAY 11 AM NOVEMBER 11, 2014. I HAVE HEARD NOTHING FROM CHRYALER, AND NOTHING FROM THE DEALER. I CALLED THE DEALER, THE SERVICE DEPARTMENT HAS NO IDEA WHEN THEY WILL RECEIVE "ANY PARTS" FOR THIS RECALL, I SAID THIS WAS UNSATISFACTORY SINCE IT HAS BEEN ALMOST 5 MONTHS, THE SERVICE DEPARTMENT TRANSFERRED ME TO THE PARTS DEPARTMENT, AND THE PARTS DEPARTMENT SAID THEY HAVE NOT RECIEVED "ANY" PARTS FOR THIS RECALL, AND HAD NO IDEA WHEN THEY WOULD!. THE RECALL NOTICE STATED IF I HAD CONCERNS WHICH THE DEALER WAS UNABLE TO RESOLVE, I SHOULD CALL THEIR CHRYSLER GROUP RECALL ASSISTANCE CENTER AT 800-853-1403. I ALSO CALLED THIS NUMBER AND WAS TOLD THEY "ALSO HAVE NO IDEA WHEN PARTS WILL BE AVAILABLE FOR THIS RECALL". I TOLD THEM THIS WAS COMPLETELY UNSATISFACTORY, SINCE I DRIVE WITH CHILDREN MUCH OF THE WEEK, AND SINCE THE RECALL IS ALMOST 5 MONTHS OLD I WANT ACTION. THEY TOOK MY MAILING AND EMAIL ADDRESS, AND SAID THEY WILL EMAIL ME WHEN PARTS ARE AVAILABLE. THIS ALSO IS ABSOLUTELY UNSATISFACTORY FOR A "SAFETY RECALL" THIS IS A "SAFETY" ISSUE????? EVIDENTLY CHRYSLER AND POSSIBLY NHTSA??? DO NOT THINK IT IS, PLEASE ADVISE. *TR

Electrical System
Filed Nov 7, 2014IA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.

Electrical System
Filed Nov 5, 2014MI

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE DEALER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

Electrical System
Filed Nov 4, 2014FL

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Nov 1, 201493,000 milesOH

WHILE DRIVING APPROX. 35M/HR IN LOW TRAFFIC, VAN STEERING WHEEL STIFFENED, NO WARNING LIGHTS ON DASH, THEN ABS SIGNAL WENT ON AND BRAKES WERE OUT. I WAS ABLE TO COAST TO SIDE STREET AND THE VAN HAD COMPLETE ENGINE SHUT DOWN. I HAD 2 CHILDREN IN THE CAR. THANK GOODNESS WE WERE NOT ON THE HIGHWAY AND TRAFFIC WAS LOW. THE VAN RESTARTED AND WE DROVE HOME. CALLED MY MECHANIC WHO HAD ME GET THE BATTERY CHECKED OUT, WHICH IS ONLY ONE YEAR OLD. WE BOUGHT A NEW BATTERY A YEAR AGO BECAUSE OCCASIONALLY THE VAN WILL NOT START RIGHT AWAY, WAS STRANDED SEVERAL HOURS AT A BASEBALL GAME, THEN IT STARTED. HAD IT PUT ON COMPUTER AT MECHANIC WHO CANNOT FIND ANY CODES COMING UP FOR REASON. VAN HAS HAD AT LEAST 5 EPISODES OF FAILING TO START ON FIRST TRY. SECOND TIME THIS MONTH, OCT. 29,2014. PULLING TO TURNING LANE TO GO DOWN OUR HOME STREET, WHEN AGAIN, STEERING STIFFENED, I LOOKED AT DASH BOARD, ABS LIGHT CAME ON, BRAKES OUT AND ENGINE SHUT OFF. I KNEW WHAT WAS HAPPENING SO I STOPPED BEFORE TURNING AND RESTARTED VAN. THIS IS VERY DANGEROUS. I HAD MY DAUGHTER IN CAR. AGAIN, THANK GOOD NESS NOT ON BUSY STREET WITH TRAFFIC OR HIGHWAY. I TRAVEL A LOT WITH CHILDREN AND I AM NOW AFRAID THAT THIS WILL HAPPEN ON THE HIGHWAY AND A SERIOUS INJURY OR WORSE WILL HAPPEN. DODGE NEEDS TO ADDRESS THIS IMMEDIATELY. *TR

Service Brakes
Filed Oct 10, 2014129,000 milesFL

I HAVE HAD TO REPLACE THE BRAKES FOUR TIMES IN ABOUT TWO YEARS. *TR

Electrical System
Filed Oct 9, 201452,000 milesOH

AM HAVING THE EXACT SAME ISSUE AS THE K14 RECALL. BUT AM BEING TOLD THAT IS ONLY FOR POWER DOORS. LAST YEAR I CHANGED A NEW THE SLIDING DOOR WIRING HARNESS BUT STILL AM HAVING THE SAME ISSUE,BY OPENING AND CLOSING THE DOOR IT BROKE THE CENSOR CLIP AND THEN BROKE THE PLASTIC COVER ON TOP OF WIRE KNOW THE WIRE IS BEING DAMAGED MY FRONT WINDOWS ARE NOT WORKING THE AIR BAG SENSOR NOT WORKING. AND THAT EXACTLY BECAUSE OF THE HINGE WHICH IS BREAKING THE PLASTIC COVER WHILE UR SLIDING THE DOORS. *TR

Electrical System › Ignition
Filed Oct 3, 201464,000 milesTN

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE IGNITION KEY TURNED FROM DRIVE TO THE ACCESSORY MODE INDEPENDENTLY. THE FAILURE RECURRED TWO TIMES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

Electrical System
Filed Sep 24, 2014IL

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Sep 22, 201487,000 milesIN

WHEN THE VEHICLE IS COLD, AND AFTER I START DRIVING, IF I DO NO HAVE MY FOOT ON THE ACCELERATOR, THE ENGINE WILL JUST DIE. WHEN IT DOES, THERE ARE NO WARNING LIGHTS GO ON AND THE STEERING BECOMES COMPLETELY UNRESPONSIVE. I MUST QUICKLY PUT THE CAR IN NEUTRAL AND START IT AGAIN. IT CAN HAPPEN MULTIPLE TIMES BEFORE THE ENGINE WARMS UP. IT CAN JUST HAPPEN GOING DOWN THE ROAD. I HAVE HAD IT TO THE DEALER AND ANOTHER AUTO REPAIR PLACE AND NEITHER CAN FIGURE OUT WHAT IS WRONG. THIS HAPPENS QUIT OFTEN. *TR

Tires › Valve
Filed Sep 11, 201480,000 milesIL

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 50 MPH, THE TIRE PRESSURE MONITORING SYSTEM INDICATED THAT THE TIRE AIR PRESSURE WAS LOW. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE REAR PASSENGER SIDE TIRE DEFLATED DUE TO A FAULTY METAL VALVE STEM THAT HAD CRACKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE VALVE STEM TO REMEDY THE FAILURE. LATER, THE CONTACT DISCOVERED THAT THE ADDITIONAL THREE METAL VALVE STEMS WERE ALSO CRACKED AND AIR WAS LEAKING FROM EACH TIRE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

Power Train
Filed Sep 9, 201431,000 milesPA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 55 MPH ON AN INCLINE, THE GEAR SHIFTER FAILED TO REDUCE THE SPEED OF THE VEHICLE. THE DEALER STATED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. UPDATED 10/22/14*CN THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND WOULD NOT ASSIST WITH THE REPAIR OF THE VEHICLE. THE MANUFACTURER STATED THE SHIFTER WAS NOT COVERED UNDER THE POWERTRAIN WARRANTY. THE TIRE PRESSURE SENSOR VALVE FAILED ON ALL 4 WHEEL. THE MANUFACTURER WAS NOTIFIED AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. UPDATED 4/6/2015 *JS

Engine
Filed Sep 9, 201490,000 milesMI

IN OCTOBER OF 2013 I TOOK MY VEHICLE TO MY LOCAL CHRYSLER DEALERSHIP EXPLAINING TO THEM MY CAR STALLS WHEN IT COMES TO AN INCLINE IN THE ROAD I'M TALKING MERE INCHES, NOT CLIMBING UP GIGANTIC HILL. SINCE OCTOBER IT HAS CONTINUOUSLY STALLED OUT ON ME, TO GO SO FAR AS TO JUST STOPPING AT A RED LIGHT. IF I PUT MY FOOT ON THE BRAKE AND BEGAN TO SLOW DOWN, THE ENTIRE VEHICLE STARTS SHAKING AND FEELS AS THOUGH THE TIRES ARE TRYING TO GRIP THE ROAD AND THERE IS A JUMPING AND JOLTING SENSATION. MY CAR CUTS OFF AT LEAST ONCE A WEEK SINCE OCTOBER. I'VE TAKEN IT TO THE DEALERSHIP TO RUN A DIAGNOSTIC, BUT THEY CAN'T FIND ANYTHING WRONG WITH IT. OF COURSE THEY'RE WILLING TO TAKE THE ENTIRE CAR APART AND CHARGE ME FOR IT BUT I CAN'T AFFORD THAT! WHAT'S HAPPENING TO MY VEHICLE IS FROM A MANUFACTURE DEFECT. I WAS SO HAPPY TO SEE THE NEWS ARTICLE ON WED. COM TODAY WHICH IS WHY I'M CONTACTING YOU. *TR

Steering
Filed Aug 27, 2014125,000 milesTX

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE STEERING WHEEL SENOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Dodge Grand Caravan → · Every Grand Caravan year → · How the figures are calculated →