Page 7 of 11 · complaints 301–350 of 544

2009 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Electrical System
Filed Apr 21, 2015177,000 milesGA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTTAC STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 177,000.

Suspension
Filed Apr 16, 201569,476 milesOH

WHILE DRIVING OUR 2009 GRAND CARAVAN TO WORK, THERE WAS A LOUD CLUNK IN THE REAR OF THE VEHICLE AND THE VEHICLE SWERVED TO THE LEFT ACROSS THE CENTER LINE AND OFF THE LEFT SIDE OF THE ROAD. THANKFULLY THERE WAS NOTHING COMING THE OTHER WAY. I PARKED THE CAR IN A LOT AND CALLED MY HUSBAND. WHEN HE ARRIVED, IT WAS DISCOVERED THAT THE REAR AXLE HAD BROKE IN TWO PIECES. THIS VEHICLE HAS ALWAYS BEEN WELL MAINTAINED AND HAS LESS THAN 70,000 MILES ON IT. WE HAVE NOT TAKEN IT IN FOR REPAIRS YET BUT IM SURE THAT THIS SAFETY ITEM WILL BE ON OUR DIME AND NOT DODGE. *TR

Electrical System › Ignition
Filed Apr 15, 201576,579 milesKY

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER DETERMINED THAT THE IGNITION CYLINDER WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,579.

Electrical System
Filed Apr 13, 2015FL

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Apr 13, 2015WA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Apr 13, 2015WA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Apr 10, 2015AL

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JULY OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Apr 9, 2015MI

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Apr 8, 2015NY

2009 DODGE GRAND CARAVAN. CONSUMER REQUESTS UPDATE ON WIRELESS IGNITION NODE MODULE DETENTS RECALL NOTICE. *SMD

Electrical System
Filed Apr 8, 2015IL

TL*THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

Electrical System
Filed Apr 2, 2015107,600 milesOR

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,600.

Electrical System
Filed Apr 1, 2015KS

2009 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO PARTS UNAVAILABLE TO COMPLETE IGNITION SWITCH RECALL. *SMD

Electrical System
Filed Apr 1, 201571,000 milesTN

THE HARNESS ON BOTH DRIVER AND PASSENGER SIDE STARTED COMING APART AND THE WIRING POP AND NOW IT'S CAUSING NO LIGHTING IN THE CAR WINDSHIELD WIPERS KEEP GOING, CAN'T LET DOWN WINDOWS, NO AC, NO RADIO. *TR

Air Bags
Filed Mar 30, 2015MO

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/29/15*CN

Air Bags
Filed Mar 26, 2015NY

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/7/15*CN THE CONSUMER STATED THE VEHICLE HAS BEEN LEFT IN PARK AND LATER FOUND TO HAVE SHIFTED INTO REVERSE, THE ACCESSORIES CONTINUE TO RUN ALTHOUGH INDICATOR READS THE VEHICLE IS IN PARK, AND THERE WAS DIFFICULTY REMOVING THE KEY FORM THE IGNITION. UPDATED 9/15/2015*JS

Engine
Filed Mar 25, 201580,000 milesNY

IN FEBRUARY 2015 WE WERE DRIVING OUR GRAND CARAVAN MINIVAN WHEN IT SUDDENLY SHUT OFF AND STALLED, THIS OCCURRED FOUR TIMES IN TWO DAYS. WE TOOK THE CAR IN TO LOCAL DEALER . WE HAVE AN IGNITION KEY RECALL ON THIS VEHICLE .WE WERE INFORMED BY DEALER THAT DODGE IS CHOOSING NOT TO REPAIR THIS MODEL YEAR AND WE WOULD MORE THAN LIKELY HAVE TO FIGHT IT OUT WITH DODGE. THE DEALER WITHIN 24 HRS SAID THEY WOULD FIX THE VAN FOR US GAVE US NEW KEYS AND THE PART WAS TAKEN CARE OF.ON MARCH 25 201 I HAD YET ANOTHER OCCURRENCE OF STALING VEHICLE, CONTACTED DODGE .DODGE INFORMED ME THAT THEY DID NOT HAVE A DESIGNED NEW IGNITION PART FOR MY CAR THAT THE FIX THAT THE DEALER MADE WAS TEMPORARY ,WHICH WE WERE NEVER MADE AWARE OF, WE HAVE RECEIVED CONFLICTING INFORMATION FROM BOTH THE DEALER AS WELL AS DODGE. HOW LONG MUST I DRIVE A VEHICLE WHICH IS STALLING OUT WITH MY FAMILY IN IT. WHY IS IT THE WELL FAIR OF MY FAMILY HAS NO VALUE AND DODGE CAN DRAG THEIR FEET COMING UP WITH A PROPER DESIGN AFTER THREE YEARS KNOWING ABOUT A DESIGN FAILURE. *TR

Electrical System
Filed Mar 25, 2015IL

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/28/15 *TA UPDATED 07/07/2015*JS

Electronic Stability Control (esc)
Filed Mar 19, 201556,940 milesGA

WAS DRIVING AND HAD MULTIPLE STEREO ELECTRICAL ISSUES ALSO LOST DVD MONITOR THEN ABS ESP BAS CODE CAME UP AND HAD SOME RADICAL BRAKING WITH ON AND OFF REPETITION OF STEREO FUNCTIONS. STEREO AND ABS ESP BAS STILL NOT FUNCTIONING. *TR

Fuel/Propulsion System
Filed Mar 19, 201556,806 milesGA

WAS DRIVING WHEN VEHICLE DIED, FUEL GAUGE INFORMED ME THAT TANK WAS 1/2 FULL AND LOST ALL POWER WAS LEFT STRANDED DO TOO NO GAS. *TR

Electrical System
Filed Mar 18, 2015WA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Mar 16, 2015MA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Mar 16, 201555,000 milesIN

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Electrical System
Filed Mar 16, 2015MI

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Mar 16, 2015116,221 milesMI

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITH NO WARNING. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE PART NEEDED TO REMEDY THE FAILURE WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 5/12/15*CN UPDATED 06/02/15*JB

Equipment Adaptive/Mobility
Filed Mar 14, 2015FL

LETTER FROM CHRYSLER CORP, DATED 9/15/14, SUBJECT L25/NHTSA 14V-373, TITLES,"IMPORTANT SAFETY RECALL" STATED THAT THE PROBLEM IS " UPON STARTING YOUR VEHICLE THE FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK) MAY NOT FULLY SEAT IN THE "ON" POSITION......CHRYSLER INTENDS TO REPAIR YOUR VEHICLE FREE OF CHARGE....SIMPLY CONTACT YOUR CHRYSLER DEALER TO SCHEDULE AN APPOINTMENT. MY DEALER IS, DOUGLAS JEEP CHRYSLER DODGE, 2382 S. TAMIAMI TRAIL, VENICE, FL 34293. PHONE IS 941-484-8300. I HAVE CONTACTED THIS DEALER THREE TIMES AND THEY ALWAYS TELL ME CHRYSLER STILL HAS NOT FURNISHED THEM WITH THE REQUIRED PARTS. IT HAS NOW BEEN OVER 6 MONTHS SINCE I RED THE NOTICE. PLEASE HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System
Filed Mar 11, 201565,000 milesCA

TL*THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIN MODULE DETENT NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Electrical System
Filed Mar 10, 2015OH

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Mar 10, 201590,000 milesMI

I WAS DRIVING THE VAN ON A MAJOR ROAD AT 45-50 MPH, WHEN THE ENGINE CUT OUT. POWER STEERING WAS DISABLED, I WAS ABLE TO PULL VAN OFF ONTO SIDE STREET AND RESTART. I DON'T KNOW IF FOB SWITCHED TO ACC OR OFF, I WAS JUST UPSET IT STALLED ON MAJOR ROAD. PER ARTICLE I HAVE READ, FOB CAN MOVE OUT OF PLACE IF RIDE IS BUMPY, WELL I LIVE IN MICHIGAN WHERE POT HOLES ARE SOMETIMES UNAVOIDABLE. ROAD WAS BUMPY THAT I WAS TRAVELING ON. I KNOW THEIR IS A RECALL ON VAN L25 FOR THE IGNITION SWITCH, I HAVE SINCE REMOVED THE FOB FROM MY KEY RING AND WILL ONLY DRIVE WITH FOB IN IGNITION. *TR

Electrical System
Filed Mar 10, 2015IL

2009 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE DETENTS RECALL NOTICE ISSUES. *SMD THE CONSUMER WAS INFORMED THE PART WAS NOT AVAILABLE. RECALL # 14V373000.*JB

Electrical System
Filed Mar 9, 2015MI

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/20/15*CN

Air Bags
Filed Mar 5, 201580,000 milesMD

WHILE I WAS DRIVING MY VAN THE AIRBAGS WERE DEPLOYED FOR NO REASON. NOTHING HIT THE VEHICLE, NOR WAS IT INVOLVED IN ANY KIND OF STRIKE. THE CURTAIN AIRBAGS ONLY DEPLOYED, AND STRUCK ME QUITE HARD IN THE HEAD. *TR

Engine
Filed Mar 5, 201587,000 milesMO

PULLED ONTO LEMAY FERRY ROAD FROM FORDER ROAD (63129) AT THE LIGHT. AS SOON AS I GOT ONTO LEMAY FERRY RD. GOING SLOW IN TRAFFIC, THE ENGINE CUT OUT AND DIED SUDDENLY WITH NO WARNING. I HAD NO EXTRA KEYS ON WITH THE KEYFOB AND NOTHING BUMPED THE IGNITION. THERE WAS NOT A BUMP IN THE ROAD. THIS HAS HAPPENED MANY TIMES SINCE I BOUGHT THE VEHICLE NEW IN 2009 AND HAS BEEN REPORTED REPEATEDLY TO CHRYSLER SINCE THAT TIME. ALTHOUGH THERE IS NOW A RECALL, THE PARTS ARE APPARENTLY UNAVAILABLE AND I HAVE BEEN ON THE LIST FOR REPAIR WITH THE DEALER SINCE THE RECALL WAS ANNOUNCED. THIS IS A RIDICULOUS WAY TO HANDLE THE SAFETY OF THE PUBLIC. OBVIOUSLY, CHRYSLER IS NOT THAT CONCERNED ABOUT US. IT ALSO HAPPENED AT HIGHWAY SPEED IN THE DARK LAST FALL WHEN I ACCIDENTALLY DID BUMP THE FOB WHILE SCRATCHING A MOSQUITO BITE ON MY KNEE. RIDICULOUS!!!! DANGEROUS!! LAWSUITS!!! *TR

Fuel/Propulsion System
Filed Mar 3, 201586,000 milesMD

WHILE DRIVING AT SPEED OF 40 ON STRAIGHT ROAD ENGINE SUDDENLY STALLS OUT CAUSING STEERING TO FAIL CREATING NEED FOR SUDDEN STOP BEFORE TOTAL LOSS OF CONTROL. HAPPENS WITH WARNING. THIS IS THE 3RD TIME IN 3 MONTHS THIS HAS HAPPENED. CALLED DODGE DEALER AND CHRYSLER CORPORATE AND THEY SAY THERE IS A RECALL THAT IS SIMILAR FOR THE IGNITION SWITCH, BUT NO PART AVAILABLE AND NO ESTIMATE WHEN. THEY ADVISE USING FOB WITHOUT KEYS ATTACHED. THIS LAST OCCURRENCE OCCURRED WITH NO KEYS ATTACHED, ONLY THE FOB IN THE IGNITION, SO THEIR WORK AROUND DOES NOT WORK. NOTE THE ONLY WAY WE EVEN KNOW IT HAS STALLED IT THE SUDDEN LOSS OF STEERING, UNTIL WE CAN GET IT STOPPED AND REALIZE THE ENGINE IS NOT RUNNING. THERE IS NO OTHER WARNING ITS ABOUT TO HAPPEN. TIME BETWEEN THE THREE OCCURRENCES WERE EARLY DEC 2014 FOR FIRST OCCURRENCE, 1 WEEK LATER FOR SECOND OCCURRENCE, 2.5 MONTHS LATER FOR 3RD OCCURRENCE. A FIX IS NEEDED IMMEDIATELY FOR THIS AND IT SEEMS THIS "RECALL WITHOUT A FIX" IS JUST SITTING THERE INDEFINITELY. *TR

Electrical System
Filed Mar 3, 2015GA

TL*THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Mar 2, 201578,000 milesCA

RECEIVED IMPORTANT SAFETY RECALL FOR FOBIK ON VEHICLE IN LATE SEP 2014 (6 MONTHS AGO). FOBIK CAUSES CONTINUED PROBLEMS (NOT SEATING CORRECTLY, GETTING STUCK IN ACCESSORY MODE, NOT ALLOWING VEHICLE TO START). DEALER CAN'T REPAIR DUE RECALL L25/NHTSA 14V-373 (THEY NEED THE SAME PART THAT REMAINS, AS OF THIS DATE, 'UNAVAILABLE'. HOW LONG DOES AN 'IMPORTANT SAFETY RECALL' GET TO LANGUISH BEFORE IT IS A PRIORITY FOR REPAIR? 6 MONTHS CERTAINLY DOES NOT INFER 'A SAFETY PRIORITY'. WHY ISSUE A SAFETY RECALL NOTICE MONTHS BEFORE THE REMEDY PART IS AVAILABLE TO ENABLE A REPAIR? THIS SEEMS A BIT BACKWARDS. *TR

Power Train
Filed Mar 2, 2015FL

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Feb 27, 2015MI

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Feb 27, 2015NC

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/22/15*CN

Air Bags
Filed Feb 27, 2015FL

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. UPDATED 4/15/15*CN

Electronic Stability Control (esc)
Filed Feb 26, 2015105,000 milesNY

DASH LIGHTS INDICATING FAILURE OF STABILITY CONTROL AND BRAKE FORCE HELP HAVE ILLUMINATED AND WON'T RESET. MECHANIC STATES VEHICLE REQUIRES STEERING ANGLE SENSOR. GETTING PART FOR REPAIR SEEMS TO BE DIFFICULT. THIS IS A SAFETY ISSUE IN MY AREA AS ROADS ARE HEAVILY COVERED IN SNOW AND ICE FOR MONTHS AT A TIME.

Service Brakes
Filed Feb 26, 2015105,200 milesNY

THIS VAN EATS BRAKES. I HAVE HAD TO HAVE NUMEROUS REPAIRS TO MY BRAKING SYSTEM DONE APPROXIMATELY EVERY 25,000 MILES AT GREAT COST. BRAKE CALIPERS FREEZE UP, ROTORS WARP AND PADS WEAR OUT FROM HANGING UP. BRAKES THEN BECOME DIFFICULT TO MODULATE AND VIBRATION CAUSED BY ATTEMPTING TO STOP FROM INTERSTATE SPEEDS MAKE VEHICLE CONTROL DIFFICULT.

Electrical System
Filed Feb 26, 2015TX

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical SystemFire
Filed Feb 24, 201571,000 milesCO

TL*THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE AT A STOP, SMOKE STARTED TO EMIT FROM THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.

Electrical System › Ignition
Filed Feb 24, 2015MA

UNABLE TO REMOVE KEY FOB FROM IGNITION, GETS STUCK IN ACC POSITION. *JS

Electrical System
Filed Feb 23, 2015GA

TL*THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE YET. ## VIN PASSED ## 2009 DODGE GRAND CARAVAN ## UPDATED 7/6/2015 *JS

Electrical System
Filed Feb 19, 2015TX

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Feb 18, 2015MA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND WAS NOT ABLE TO SCHEDULE THE RECALL REPAIR FOR MONTHS DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Feb 12, 2015TN

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Feb 12, 2015NJ

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Feb 11, 2015NY

THE DATE ABOVE IS NOT REAL. I DON'T KNOW THE DATES FOR THESE INCIDENTS. I AM WAITING SINCE SEPT FOR A REPAIR ON THIS RECALL AND MY NOTICE SAYS I HAVE A RIGHT TO HAVE IT CORRECTED QUICKLY AND AT NO COST. I HAVE HAD PROBLEMS IN THE PAST BUT NO THE ONE DESCRIBED. DO SEEM RELATED TO KEY NOT BEING SEATED CORRECTLY. AFTER PARKING, IT IS IN REVERSE WHEN I RETURN TO VEHICLE (HAPPENED A FEW TIMES.) THE KEY IS DIFFICULT TO REMOVE (OFTEN). A FEW TIMES I PUT THE CAR IN PARK AND REMOVED THE KEY AND GOT OUT AND MY RADIO AND WIPERS CONTINUED TO RUN UNTIL I PUT THE KEY BACK AND JIGGLED IT A FEW TIMES TO GET ALL TO TURN OFF. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Dodge Grand Caravan → · Every Grand Caravan year → · How the figures are calculated →