Page 2 of 11 · complaints 51–100 of 544

2009 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Electrical SystemFire
Filed Aug 27, 2018200,000 milesMI

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE CONTACT SMELLED AN ABNORMAL ODOR AND NOTICED SMOKE COMING FROM THE AUTOMATIC WINDOW BUTTONS. THE CONTACT STATED THAT THE DRIVER'S DOOR CAUGHT ON FIRE AND WAS EXTINGUISHED BY THE FIRE DEPARTMENT. NEITHER A FIRE NOR A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT INDICATED THAT IT WAS AN ELECTRICAL FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

Air Bags
Filed Jul 21, 2018155,000 milesFL

THE AIRBAG LIGHT ILLUMINATED, SIMILAR TO THE PROBLEM WITH EXISTING RECALLS ON EARLIER MODEL DODGE GRAND CARAVANS

Unknown or Other
Filed Jul 18, 201860,000 milesNJ

WATER LEAKS FROM THE AC UNDER THE PASSENGER DASH. OTHER RECALLS SITE THE AC DRAIN AND POSSIBLE EFFECT ON A AIRBAG SENSOR. MY CAR HAS THE SAME PROBLEM BUT APPEARS TO HAVE NO RECALL. IS THERE A RECALL AND IF NOT WHY? THIS LEAK HAPPENS WHENEVER THE AC IS RUN FOR MORE THAN A FEW MINUTES. THE DEALER ONCE CLEANED THE DRAIN BUT SAID THERE WAS NO RECAL. THE PROBLEM HAS NOW RETURNED.

Unknown or Other
Filed Mar 29, 201890,000 milesFL

IT SAID THAT MY GRAND CARAVAN DID NOT HAVE AN OPEN RECALL FOR THE KEY & IGNITION CYLINDER, AND THE VEHICLE KEEPS TELLING US THAT I HAVE A BAD KEY AND THE VEHICLE WONT START AT TIMES CAN YOU CHECK INTO THIS

Electrical System
Filed Mar 15, 2018155,000 milesKY

THIS VEHICLE HAS HAD SEVERAL ELECTRICAL COMPONENT FAILURES THAT WERE PREMATURE AND UNEXPLAINED. COMPUTER MODULE REPLACED TWICE, SENSORS REPLACED BEFORE THEY SHOULD HAVE GONE BAD. WE ALSO WERE EXPERIENCING SMALL ELECTRICAL ISSUES ALL OVER THE VEHICLE, PROBLEMS WITH WINDOWS, SLIDE DOORS, ACCESSORIES, RADIO ETC. AFTER INSPECTION OF THE ELECTRICAL SYSTEM A PROBLEM WAS OBSERVED WITH TWO OF THE MAIN WIRING HARNESSES FOR ENGINE COMPONENTS, ONE WAS ROUTED OVER THE TOP OF THE RADIATOR HOSE WHERE IT ATTACHES TO THE TOP OF THE MOTOR ALLOWING EXCESSIVE HEAT TO MELT THE WIRE PROTECTION SLEEVES AND WIRE COATING WHICH CAUSED CONTACT OF WIRES EXPOSED. ANOTHER SECTION OF WIRING ROUTED DOWN FROM THE MAIN FUSE BOX AND RESTED ON TOP OF THE TRANSMISSION COVER RESULTING IN OVERHEATING OF THE WIRES. THESE TWO ISSUES CAUSED EXCESSIVE HEATING OF THE WIRING TO EFFECT THE CURRENT FLOW TO AND FROM THE MAIN WIRE PORT FOR ALL ELECTRICAL COMPONENTS OF THE VEHICLE AND RESULTED IN SYSTEM MALFUNCTIONS EVERYWHERE. THIS IS A POOR DESIGN BY THE MANUFACTURER AND A SERIOUS SAFETY CONCERN. I WOULD WANT ANYONE WITH THE SAME VEHICLE TO KNOW THIS IS PROBABLY THE RESULT OF NUMEROUS ELECTRICAL COMPONENT FAILURES OR PROBLEMS THEY ARE EXPERIENCING THAT MAY LEAD TO EXCESSIVE REPAIRS THAT ARE NOT NECESSARY IF THE WIRING IS ROUTED IN A BETTER WAY TO AVOID OVERHEATING.

Service Brakes
Filed Mar 4, 201850,000 milesIN

FRONT BRAKES STICK. HAVE REPLACED PADS, HOSES AND CALIPERS TO NO AVAIL.

Air Bags
Filed Feb 17, 2018214,425 milesFL

THE OCCUPANT RESTRAINT CONTROLLER HAS FAILED. I WAS WONDERING, EVEN THOUGH MY VIN IS NOT PART OF THE RECALL WOULD I STILL BE ELIGIBLE TO GET THIS REPAIRED UNDER THE RECALL?

Wheels
Filed Jan 31, 2018190,000 milesFL

VALVE STEM BROKE WHEN REMOVING CAP TO CHECK PRESSURE

Suspension
Filed Jan 23, 201874,500 milesNY

THIS IS THE 2ND OF OUR 2009 GRAND CARAVANS WITH THE SAME FAILURE IN THE EXACT SAME LOCATION. PASS SIDE STRUT SPRING BROKE OFF AT THE UPPER END ABOUT 2-3 INCHES OFF THE TIP. VERY HARD TO SPOT SO LOOK CLOSELY. 1ST ONE WAS CAUGHT ON A STATE INSPECTION AND THIS ONE WAS CAUGHT DURING ROUTINE PM. IS THIS A COMMON PROBLEM?

Service Brakes
Filed Jan 19, 2018155,000 milesNC

I WAS DRIVING DOWN THE ROAD ON A SHALLOW LEFT-HAND CURVE WHEN I TURNED THE STEERING WHEEL TO THE RIGHT, COMING OUT OF THE CURVE, ALL THE SUDDEN THE LEFT FRONT BRAKE (LFB) BEGAN TO CHATTER AS THOUGH THE LFB ABS WAS ENGAGING. THE ESP BAS AND THE TRACTION CONTROL LIGHTS CAME ON. THE VAN VIOLENTLY SWERVED TOWARDS THE ONCOMING LANE. LUCKLY, THERE WAS NO TRAFFIC COME AT ME. I WAS ABLE TO OVER CORRECT WITH THE STEERING AND REGAIN CONTROL. I TOOK THE VAN TO A LOCAL SHOP WHICH DIAGNOSED THE STEERING POSITION SENSOR INSIDE THE AIR BAG CLOCKSPRING TO BE BAD. IT WAS REPLACED AND THE PROBLEM WENT AWAY. I FEEL THIS IS VERY DANGEROUS PROBLEM AND SHOULD BE ADDRESSED WITH A RECALL BEFORE SOMEONE IS KILLED!

Air Bags
Filed Jan 1, 201897,500 milesFL

- ON 12/01/2017 THE AIRBAG INDICATOR LIGHT ON THE DASHBOARD IS LIT. I NOTICED THE AIRBAG INDICATOR LIGHT WHEN I TURNED THE CAR ON. - ON 12/28/2017 THE DRIVERS SIDE WINDOW STOPPED WORKING. IT STOPPED WORKING WHEN I TURNED THE CAR ON AND ATTEMPTED TO PUT THE WINDOW DOWN.

Tires › Pressure Monitoring and Regulating Systems
Filed Nov 17, 201781,725 milesMD

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN EQUIPPED WITH UNIROYAL TIRES, SIZE: 225/65R16 (NA). WHILE DRIVING, THE TIRE SENSOR WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO PULL OVER AND, UPON INSPECTING THE VEHICLE, DISCOVERED THAT THE REAR PASSENGER TIRE WAS FLAT. THE CONTACT REPLACED THE FLAT TIRE WITH THE SPARE. THE VEHICLE WAS TAKEN TO OURISMAN CHRYSLER DODGE JEEP RAM (12430 AUTO DR, CLARKSVILLE, MD 21029 (301) 596-9990) WHERE THE REAR PASSENGER TIRE WAS REPLACED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH A PRESSURE MONITOR SYSTEM AND A TIRE PRESSURE SENSOR FAILURE IN THE REAR. ALSO, THE NUT VALVE STINT WAS CORRODED. THE CONTACT STATED THAT THE SENSOR WAS REPLACED FIVE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE DOT NUMBER WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 81,725.

Electronic Stability Control (esc)
Filed Jul 29, 201781,528 milesIL

THE VEHICLE WAS STRUCK BY LIGHTNING JULY 2014 WHEN IT WAS PARKED UNDER A TREE DURING A BAD STORM. IT EVENTUALLY WAS DECLARED A TOTAL LOSS BY PROGRESSIVE INSURANCE AFTER THEY ATTEMPTED SEVERAL TIMES TO HAVE ALL THE ELECTRICAL COMPONENTS REPAIRED. SEVERAL TIMES THEY REPAIRED IT AND PUT ME BACK INTO THE DANGEROUS VEHICLE WHICH WAS ACCELERATING ON ITS OWN AND SEVERAL TIMES WOULD NOT BRAKE. I INSISTED THEY DECLARE IT A TOTAL LOSS BEFORE SOMETHING TERRIBLE WOULD HAPPEN. THEY FINALLY AGREED IN OCTOBER 2014. HOWEVER, MY CONCERN IS THAT I WAS TOLD THE VEHICLE WAS SOLD AT AUCTION AND THAT PUTS SOMEONE ELSE IN DANGER. THE VEHICLE SHOULD NOT OF BEEN HANDED OVER TO SOMEONE ELSE.

Electrical System
Filed Jul 6, 2017170,000 milesTX

PASSENGER SIDE REAR DOOR ELECTRICAL HARNESS APPEARS TO HAVE SHORTED AND MELTED THE INTERIOR. SIMILAR TO 10V235000 RECALL. THIS VIN IS NOT COVERED BY THAT RECALL BUT IS FROM THE SAME YEAR. POSSIBLE CATASTROPHIC FIRE COULD RESULT IF PLASTIC REACHED SPECIFIC TEMPERATURE TO ALIGHT. BURNING PLASTIC SMELL WAS NOTED DURING 4 HOUR DRIVE. HEADACHE AND MILD NAUSEA RESULTED FROM THE SMELL. SMELL REMINDED OWNER OF BURNED WIRING IN THE LAB.

Fuel/Propulsion System
Filed Jun 28, 201750,000 milesIN

VEHICLE STALLED ON TOLL ROAD AND BYPASS. IT FINALLY DIED AND I HAD TO HAVE IT TOWED. FUEL PUMP WAS REPLACED TWICE. FIRST TIME WAS $600.00. SECOND TIME, MECHANIC DID IT FOR FREE. MECHANIC BELIEVES THAT IT'S THE TIPM OR TOTALLY INTEGRATED POWER MODULE.

Electrical System
Filed Jun 15, 201780,000 milesMA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUT OFF AND AN UNEXPLAINED WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (JD BYRIDER DODGE, DORCHESTER, MA), BUT NO FAILURES WERE FOUND AFTER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES AND WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE RECALL WAS REMEDIED ONE YEAR AGO. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Electrical System
Filed May 12, 2017180,000 milesMD

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR ILLUMINATED AS WELL AS ALL THE INSTRUMENT PANEL WARNING INDICATORS. THE VEHICLE WAS REPAIRED BY THE CONTACT, WHO WAS A MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.

Electrical System
Filed Apr 24, 2017112,250 milesIN

THE BLACK CASING AROUND THE WIRING IN THE SLIDING DOORS BROKE OFF LEAVING EXPOSED WIRING

Unknown or Other
Filed Apr 11, 2017136,000 milesVA

TRANSMISSION GAVE OUT WHILE DRIVING GEARS WIT SHIFT LOST EMISSIONS.

Service Brakes
Filed Mar 28, 201779,000 milesMI

ON MULTIPLE OCCASIONS WHILE DRIVING WITHOUT WARNING VAN STOPS NO POWER STEERING, NO BRAKES ENGINE STOPS ALL POWER IS LOST. THE ONLY CODE THAT APPEARS IS TRACTION CONTROL.

Electrical System
Filed Dec 29, 2016125,000 milesKS

WINDSHIELD WIPERS TURN ON AND OFF ERRATICALLY. HEADLIGHTS TURN ON AND OFF ERRATICALLY. GAUGES DON'T WORK, CAN'T OPEN OR CLOSE SIDE AND REAR DOOR. THIS IS DUE TO THE TIPM NOT FUNCTIONING PROPERLY

Electrical System
Filed Dec 27, 2016CA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE IN WHICH VARIOUS WARNING INDICATORS AND GAUGES RANDOMLY FLICKERED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TO BE TAKEN TO A DEALER. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Dec 22, 201682,000 milesMI

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING, AN UNKNOWN WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ORC MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. ...UPDATED 01/23/17 *BF *CN

Air Bags
Filed Dec 6, 2016118,000 milesCA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRACTION, EPS, AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE STALLED AND THE CONTACT COASTED TO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

Structure › Body
Filed Oct 22, 2016NY

I HAD BEEN LAUGHING WITH THE PEOPLE OF THIS SCHOOL BUS COMPANY WHICH IS CLOSE BY TO ME NAMED LORINDA BUS OR LOGAN BUS CO INC THERE AT 100 ST AND ATLANTIC AV THERE ABOUT HOW THEY EXTENDED THEIR PARKING LOT UPWARD THERE ONTO AN OLD LIRR TRACK THERE THAT HAS NOT BEEN USED AND IS ALL RUSTY WITH BROKEN CEMENT AND LIKE OTHER BROKEN AND OLD THINGS THERE AND THEY EXTENDED THE PARKING LOT FOR THEIR BUSES THERE AT 100 ST AND ATLANTIC AV THERE UPWARD TO LIKE THE TOP OF THIS LIRR TRACK THERE WHICH I FOUND TO BE AN ODD LOCATION. I MEAN SOME QUESTIONS WERE IN MY MIND LIKE COULD THE 14 BUSES OR 18 BUSES THAT THEY PUT UP THERE ON THE OLD LIRR TRACK THERE STAY UP THERE WITH ALL OF THE HUGE BUSES PARKED UP THERE ON THE TRACK THERE. NO, THE LIRR TRACK THERE IS NOT USED ANYMORE THERE BEGINNING SOUTH FROM LIKE 99 ST AND LIBERTY AVENUE THERE AND THE OLD LIRR TRACK IS MAINTAINED BY NYC DCAS OR THE MAYOR'S OFFICE THERE. LOTS OF RUSTY AND OLD AND FALLING APART THINGS THERE ON THAT RAILROAD TRACK THERE OF THE LIRR THERE. BUT WITH THE OLD LIRR TRACK THERE AT ATLANTIC AV AND 100 ST SHOULD THEY USE THAT AREA UP THERE, AS I SAW ON A GOOGLE MAP THERE TO PARK 14-18 OF THEIR BUSES. YES, THE GOOGLE MAP SHOWED THEM EXTENDING THEIR PARKING LOT TO THE TOP OF THE LIRR TRACKS THERE AND THEY COULD PARK MORE BUSES AS SHOWN ON THE GOOGLE MAP THERE. DO YOU THINK IT IS SAFE OF LORINDA OR LOGAN THERE TO PUT LIKE THOSE BUSES PARKED UP THERE ALL 14-18 OF THEM UP THERE ON THE OLD LIRR TRACK UP THERE TO BE PARKED OR NO? THE

Electrical System
Filed Sep 21, 2016104,000 milesMI

INSTRUMENTAL CLUSTER LIGHTS TURN ON, ALL DIAL INDICATORS GO TO 0, WIPERS TURN TWICE, OUTSIDE LIGHTS TURN ON AND THEN OFF, AND WARNING BEEPS INSIDE. CAN REPEAT DIFFERENT FREQUENCY TIME, BUT USUALLY EVERY FEW SECONDS. SOME WARNING LIGHTS REMAIN ON, ESPECIALLY BRAKE WARNINGS AND AIRBAG. 2 DEALERS REVIEWED AND RECOGNIZED ISSUE BUT STATED DID NOT KNOW WHAT TO DO. RARELY, AFTER START-UP ONLY BRAKE LIGHT AND AIRBAG WARNINGS STAY ON AND NO OTHER LIGHT ISSUE. FIRST DEALER REPLACED INSTRUMENT CLUSTER AND IMPROVED BY NO LEFT DIAL ISSUE, BUT WARNING LIGHTS STILL OCCUR. ALL WARNING LIGHTS, CENTER DIAL, AND RIGHT DIAL, LIGHTS, AND WIPER ISSUES STILL OCCUR. DEALER CHECKED AND NOTED PROGRAMMING ISSUE BUT INFORMED NOTHING CAN DO. NOW OCCURS MORE OFTEN. ALL BRAKE WARNING LIGHTS NOW ALWAYS SHOW AFTER BEGINNING TO DRIVE. THEN ALL OTHER WARNING LIGHTS, AND SO ON, BEGIN AS NOTED. RECORDED AND ATTACHED. FREQUENCY HAS INCREASED. IF I TURN OUTSIDE LIGHTS ON, LIGHTS WILL NOT TURN OFF WHEN ISSUE OCCURS BUT TURN SIGNAL STILL STOPS WHEN I HAVE THEM ON. OTHER DRIVERS THEN DO NOT KNOW IF I AM TURNING. AIRBAG, BRAKE, FUEL LIGHTS, WIPERS, AND OUTSIDE LIGHTS WORRY ME SINCE EVERYTHING SHOWS WARNING OR STOPS WHILE DRIVING, AS FREQUENT AS EVERY FEW SECONDS DURING ENTIRE DRIVE. IS ONE OF THE ISSUES REAL OR ARE THEY ALL PRETEND DUE TO THE VEHICLE ISSUE? OCCURS ALL SPEEDS, TEMPERATURES, AND SO ON.

Air Bags
Filed Sep 13, 2016TN

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/20/16*LJ UPDATED 12/21/16.*JB

Electrical System
Filed Sep 12, 2016136,000 milesVA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND REMAINED ON .THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS IT WAS DIAGNOSED THAT THE TOTAL INTEGRATED MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.

Electrical System
Filed Sep 7, 201663,000 milesPA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

Electrical System
Filed Sep 6, 2016149,000 milesNC

INSTRUMENTAL PANEL DASH LIGHTS COME ON AND STAY ON WHILE DRIVING. DO NOT KNOW HOW FAST WE ARE GOING OR HOW MUCH GAS. ALL LIGHTS INCLUDING ABS AS WELL. SEVERAL OTHER FAMILIES IN MY AREA HAVE SAME VAN WITH SAME PROBLEM. WIPERS ALSO COME ON WHEN THEY ARE OFF. THE CHRYLSER TOWN & COUNTRY HAS HAD INSTRUMENTAL PANEL PROBLEMS THAT WERE PART OF A RECALL AS WELL

Air Bags
Filed Sep 2, 2016FL

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Sep 1, 2016OH

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Aug 23, 2016CA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE'S POWER SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Air Bags
Filed Aug 19, 2016GA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE PARTS FOR THE REPAIR WERE NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Vehicle Speed Control
Filed Aug 18, 2016100,000 milesNY

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING 55 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 85 MPH. THE DRIVE ENGAGED THE BRAKE PEDAL WITH FORCE, BUT THE VEHICLE CONTINUED TO ACCELERATE AND THE THE ENGINE REVVED. THE DRIVER WAS ABLE TO PLACE THE GEAR INTO NEUTRAL AND COASTED ONTO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Service Brakes
Filed Aug 13, 2016NY

BROUGHT NEW IN 09, FRONT ROTORS CUT DUE TO SEVERE VIBRATIONS..WAS TOLD I WAS NOT DRIVING ENOUGH (NEVER HEARD THAT BEFORE)1,700 MILES., BAD VIBRATION AGAIN IN FRONT ..ROTORS CUT FRONT AND REAR. TOOK CAR TO DEALER FOR OIL CHANGE AND WAS TOLD FRONT BRAKES AND REAR BRAKES AS WELL AS ROTORS NEEDED REPLACING 12852 MILES, TOLD BY DEALER THIS IS NORMAL WEAR AND TEAR!!!. I STARTED DOING MY OWN BRAKES AS I COULD NOT AFFORD THE DEALER ANYMORE AND THEY REFUSE TO ADDRESS THE ISSUE. I HAVE BEEN CHANGING THE BRAKES EVERY OTHER OIL CHANGE, THIS IS CRAZY. I HAVE OWNED NUMEROUS CARS OVER THE YEARS AND HAVE NEVER HAD TO DO THIS. I FINALLY TOOK THE CAR TO THE DEALER AS THE REAR DRIVERS SIDE CALIPER WAS BURNING UP AND WAS TOLD TO MY SURPRISE THEY SAID THE FRONT CALIPERS WERE SEIZED, THEY SAID THE FRONT CONTROLS THE REAR. THEY CHANGED THEM AND I PUT NEW ROTORS AND BRAKES ALL AROUND. REAR DRIVERS SIDE BURNING UP HOT AND BRAKES ALMOST TO METAL, TOOK TO DEALER AGAIN AND WAS TOLD REAR CALIPERS NEEDED REPLACING. THEY CHANGED BOTH REAR CALIPERS AND I HAD THE REAR BRAKES REPLACE AGAIN. REAR DRIVERS SIDE CALIPER STARTED STICKING AGAIN BURNING HOT AND BRAKES WORN ALMOST TO METAL AGAIN, THEY REPLACED AND I WENT ONLINE AND FOUND MANY PEOPLE WITH THE SAME PROBLEM 08-12 CARAVAN AND NONE OF THEM GOT ANY SATISFACTION FROM THE DEALER OR DODGE. I TOLD THE TECH ABOUT THE COMPLAINTS AND ALL HE COULD SAY IS "IF ITS BROKEN WE WILL FIX, AND THATS ALL HE CAN DO" WITH NO FURTHER EXPLANATION. I REALLY DONT KNOW WHAT TO DO

Electrical System
Filed Aug 10, 2016115,100 milesTX

THE CAR WON'T CRANK ON THE FIRST TRY, BUT AFTER 2 OR 3 MORE TIMES IT WILL CRANK. NOW THERE IS A SMELL OF FUEL IN THE GARAGE AFTER THE VEHICLE IS NO LONGER RUNNING. AFTER 15 MIN. TRIED TO CRANK THE CAR AGAIN AND IT WON'T CRANK. THE STARTER, ALTERNATOR, AND BATTERY BOTH CHECK OUT TO BE GREAT. ALSO NOTICE THAT THE WINDOW WIPERS WIPE SLOW OR DON'T WIPE AT ALL WHEN FOB IS SET TO THE ON POSITION.

Air Bags
Filed Aug 1, 2016ID

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jul 9, 2016GA

HOW LONG DOES IT TAKE TO GET A RECALL DONE ONCE YOU HAVE BEEN NOTIFIED. RECALL RO3. HAS BEEN YEAR AND A HALF STARTED WITH RECALL L25

Unknown or Other
Filed Jul 9, 201681,000 milesMN

K31 NOTIFICATION. WHILE DRIVING ON THE INTERSTATE TO VISIT FAMILY OUT OF STATE, MY AC BLOWER MOTOR STOPPED WORKING AND MY FLOOR ON THE FRONT PASSENGER AND DRIVER AREAS BECAME VERY SATURATED. I BROUGHT MY VEHICLE TO AN AUTO REPAIR SHOP AND THEY STATED THAT THE AC DRAIN TUBE SHOULD BE PART OF THE K31 RECALL NOTIFICATION DUE TO MY VEHICLE BEING A 2009 GRAND CARAVAN. THE DRAIN TUBE WAS RUBBER AND THE REPLACEMENT PART IS SUPPOSED TO BE HARD PLASTIC. I CONTACTED CHRYSLER CUSTOMER ASSISTANCE AND THEY STATED THAT THEY WOULD NOT DO ANYTHING BECAUSE THE VAN WAS MANUFACTURED 2 MONTHS AFTER THE NOTIFICATION CUT OFF. I STATED THAT A MECHANIC VERIFIED THAT ON WWW.ALLDATAPRO.COM AND THE PART WAS INCORRECT ON MY VAN.. DUE TO THE DRAIN TUBE GETTING CLOGGED, IT CAUSED NOT ONLY THE CABIN FLOORS TO BECOME SATURATED BUT ALSO THE BLOWER MOTOR TO BECOME INOPERABLE AND NEEDING REPLACEMENT. CHRYSLER CUSTOMER ASSISTANCE THEN STATED THAT I WOULD HAVE TO TAKE MY VAN TO A CERTIFIED DEALERSHIP (AT MY OWN COST) AND HAVE THE PART VERIFIED. THE CHRYSLER DEALER I CONTACTED TOLD ME IT WILL COST $125 FOR THEM TO SIMPLY VERIFY THAT THE PART WAS INCORRECT. SO NOT ONLY DID I PAY THE AUTO REPAIR SHOP $37 BUT ALSO HAVE ACCRUED AT LEAST $125 MORE AND THERE IS NO GUARANTEE THAT ANYTHING WILL BE REPAIRED. I FEEL THAT A MISTAKE DURING MANUFACTURING AND 2 MONTHS SHOULD BAR MY VAN FROM THE K31 NOTIFICATION REPAIR.

Unknown or Other
Filed Jun 29, 2016CO

WE RECEIVED A SAFETY RECALL NOTICE REGUARDING THE WIRELESS IGNITION NODE ON OUR VEHICLE. AS THE NOTICE INSTRUCTED I CALLED THE DEALERSHIP UPON RECEIVING THE NOTICE. THE SERVICE DEPARTMENT TOLD US THEY WOULD LET US KNOW WHEN THEY GOT THE PART TO REPLACE IT. IT HAS NOW BEEN OVER A YEAR AND THE DEALERSHIP STILL DOES NOT HAVE THE PART THEY NEED TO FIX THE PROBLEM. THEY SAY THEY ARE WAITING FOR THE CAR MANUFACTURER TO SEND THE PART.

Latches/Locks/Linkages › Doors › Latch
Filed Jun 23, 201675,000 milesCA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE PASSENGER SIDE SLIDING DOOR INDEPENDENTLY OPENED WITHOUT WARNING. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON FIVE SEPARATE OCCASIONS. IN ADDITION, WHILE DRIVING, THE VEHICLE OVERHEATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

Air Bags
Filed Jun 17, 2016IA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jun 17, 201680,000 milesFL

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT MENTIONED THAT THE KEY FAILED TO REMAIN IN THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Jun 9, 2016IN

I'VE CALLED LOCAL DODGE DEALERS AND WE'VE GOTTEN NO WHERE. EVERYONE SAYS THEY HAVE TO SEE IF THE PARTS IN. THEN THEY SAY THEY WILL CALL US BACK. NO CALL BACK AND THEN ALL I'VE GOTTEN IS VOICE MAIL. WE ARE SUPER FRUSTRATED! THE RECALL IS ON THE KEY FOBS AND THE IGNITION

Electrical System
Filed Jun 8, 2016250,555 milesGA

THERE IS A RECALL ON MY VEHICLE L 25 FOR THE FOBIK. MY I MADE AN APPOINTMENT FOR THE REPAIR AS SOON AS I RECEIVED THE NOTIFICATION AND TO DATE HAVE STILL NOT BEEN CONTACTED FOR A REPAIR. MY CAR COMPLETELY SHUT DOWN ON ATLANTAS INTERSTATE 285 IN THE MIDDLE OF RUSH HOUR. I NEED ACTION IMMEDIATELY OR I AM TAKING ANOTHER ROUTE ON GETTING THIS SOLVED...I.E. LEGAL.

Electrical System
Filed Jun 2, 2016TX

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jun 1, 2016OK

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Jun 1, 2016WI

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Jun 1, 2016VA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Dodge Grand Caravan → · Every Grand Caravan year → · How the figures are calculated →