Page 4 of 11 · complaints 151–200 of 544

2009 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Electrical System
Filed Jan 7, 2016IN

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Unknown or Other
Filed Jan 7, 201680,000 milesSD

TAKATA RECALL ON TUE, DEC 8, I TOOK MY VAN IN TO CORRECT THE RECALL REGARDING THE WIRELESS IGNITION NODE MODULE. BILLION OF SIOUX FALLS SD WOULD NOT FIX IT FREE OF CHARGE BECAUSE THEY SAID THEY WOULD HAVE HAD TO REMOVE MY REMOTE START. THEY STATED THEY COULD/WOULD NOT REINSTALL IT OR REPLACE IT AT THEIR EXPENSE. THE RECALL ON MY VAN WAS NOT COMPLETED.

Electrical System
Filed Dec 31, 201582,466 milesCA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 60 MPH, MOST OF THE WARNING INDICATORS, INCLUDING THE RADIO LIGHTS, STARTED FLASHING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WIRING HARNESS WAS FAULTY AND NEEDED REPLACEMENT. THE VEHICLE WAS DRIVEN TO THE DEALER FOR A SECOND OPINION. THE DEALER DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE AND AN INDEPENDENT DRIVER SIDE MODULE NEEDED REPLACEMENT. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,466.

Electrical System
Filed Dec 30, 2015OH

ENGINE CONTINUES TO STALL DURING DRIVING. WAITING WAY TOO LONG FOR RECALL PART TO BE AVAILABLE(YARK AUTO CENTRAL AVE TOLEDO OH) CONTINUE TO CALL, DEALER STATES 40 PEOPLE ARE AHEAD OF ME. CHRYSLER NOT PUTTING PARTS OUT FAST ENOUGH ESPECIALLY KNOWING THE PARTS WERE BAD IN 2010. *JS

Electrical System
Filed Dec 30, 201582,000 milesCA

12-30-15 TOLD BY CHRYSLER DEALER THAT REASON FOR DASH WARNING LIGHTS INTERMITTANTLY FLASHING IS THE TIPM MODULE, AS WELL AS THE DRIVERS DOOR MODULE BEING FAULTY AND NEEDING REPLACEMENT. *JS

Air Bags
Filed Dec 29, 2015MI

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Dec 28, 2015IN

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/04/16*LJ *CN

Electrical System
Filed Dec 23, 2015PR

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD EXPERIENCED A FAILURE WITH THE VEHICLE LOOSING ACCELERATION ON A MAJOR HIGHWAY. IT WAS UNKNOWN IF THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Dec 14, 2015OH

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/07/16*LJ; VEHICLE NEVER OWNED BY JOHN WASSNER, WANTS REMOVE FROM DATABASE 5/10/18*JB *TR

Vehicle Speed Control
Filed Dec 14, 201597,000 milesVA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE CONTACT STATED THAT THE VEHICLE COULD BE DECELERATED BY DEPRESSING THE BRAKE PEDAL WITH EXCESSIVE FORCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000. UPDATED 04/04/16*LJ THE CONSUMER STATED THE DEALERSHIP DIAGNOSED THE FAILURE TO BE CAUSED BY THE FLOOR MAT. THE CONSUMER DISAGREED AND STATED THE ACCELERATOR PEDALT PULLED TO THE FLOOR. *JS

Electrical System
Filed Dec 12, 201566,550 milesSC

WHILE SITTING IDLE, VEHICLE DISPLAYED ALL WARNING LIGHTS ON INSTRUMENT PANEL, WIPERS CAME ON BY THEMSELVES, HEADLIGHTS ALSO CAME ON BY THEMSELVES. FUEL GAUGE REGISTERED EMPTY EVEN THOUGH TANK WAS FULL, AND MPH DID NOT REGISTER WHILE VEHICLE WAS BEING DRIVEN. SIGNAL LIGHTS DID NOT WORK WHEN TRYING TO MAKE A TURN.

Air Bags
Filed Dec 10, 201510,000 milesGA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE TOOK MULTIPLE ATTEMPTS TO START AND THE INSTRUMENT CLUSTER FAILED TO ILLUMINATE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Dec 9, 2015MN

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. .....UPDATED 02/10/16 *BF UPDATED 05/09/18*JB *CN

Electrical System
Filed Dec 9, 2015WI

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 02/12/16*LJ THE CONSUMER STATED THE RECALL WAS COMPLETED. UPDATED 03/31/16.*JB

Air Bags
Filed Dec 4, 2015GA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Nov 30, 201596,000 milesWI

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE ETC WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 18, 2015CA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Nov 14, 2015112,000 milesOH

HAD MY 2009 DODGE CARAVAN'S RECALLS REPAIRED FINALLY WHEN PARTS WERE AVAILABLE IN JULY 2015. HAD THE VAN TUNED UP AND DROVE TO FLORIDA WITH THE FALSE SENSE OF SECURITY THAT THE VAN WOULD NOT STALL WHILE DRIVING. MY WHOLE FAMILY MADE IT TO FLORIDA, BUT THEN THE VAN STALLED 3 TIMES WHILE DRIVING AT LOW SPEEDS AGAIN! WE WERE SO AFRAID WE WOULD BE STUCK. I DID NOT DO IT ANY MORE WHILE ON VACATION AND THEN DID DRIVE HOME SAFELY. WE HAD OUR CHILDREN IN THE VAN AND WAS VERY AFRAID THAT THIS COULD HAPPEN ON THE FREEWAY. IT IS NOW NOVEMBER AND THE VAN CONTINUES TO LOSE COMPLETE POWER WHILE DRIVING AT LEAST 2 TIMES A WEEK. IT HAS HAPPENED AT LOW SPEEDS IN THE CITY. MY CHILDREN ARE AFRAID TO RIDE IN THE VAN. I CONTACTED CHRYSLER/DODGE WHO STATED SINCE I HAD THE RECALLS REPAIRED IT IS MY RESPONSIBILITY TO FIND OUT WHAT IS WRONG WITH THE VAN. THIS IS CRAZY, DODGE KNOWS WHAT THE PROBLEM MIGHT HAVE BEEN AND THEIR REPAIRS DID NOT RESOLVE THE PROBLEM.THIS VAN WAS BOUGHT BRAND NEW AND HAD HAD STARTING AND STALLING PROBLEMS FOR A VERY LONG TIME. HOW CAN I GET THIS RESOLVED WITHOUT OUT OF POCKET EXPENSES, KNOWING THIS IS KNOWN PROBLEM BY DODGE. THIS IS NOT SAFE TO DRIVE. WE ARE NOT RICH AND CANNOT JUST GO BUY ANOTHER VAN. THIS IS A DANGEROUS SITUATION FOR MY FAMILY.

Air Bags
Filed Nov 12, 2015PA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/08/16*LJ THE CONSUMER STATED THE PARTS FINALLY ARRIVED AND THE VEHICLE WAS REPAIRED. UPDATED 04/13/16. *JV

Power Train
Filed Nov 11, 2015500 milesMI

FROM THE DAY I PURCHASED THIS VEHICLE I HAVE COMPLAINED TO CHRYSLER MULTIPLE TIMES ABOUT THE TRANSMISSION SLIPPING. IT SEEMS TO SLIP WITHIN THE FIRST 15 MINUTES OF THE CARAVAN BEING STARTED. IT SEEMS TO DO IT WHEN THE VEHICLE HAS BEEN RECENTLY STARTED, WHEN IT IS SHIFTING BETWEEN 1ST TO 2ND GEARS OR 2ND TO 3RD GEARS (NOT EXACTLY SURE WHAT GEAR IT'S IN WHEN IT'S MAKING THE SHIFT) AND IT USUALLY ALWAYS HAPPENS WHEN THE VEHICLE IS MAKING A TURN AT A LOWER SPEED. THE SERVICE REP. AT THE DEALERSHIP SAID A LOT OF VEHICLES HAVE THIS TRANSMISSION AND THEY ALL SEEM TO HAVE THE SAME ISSUE. HE EVEN TOLD ME HIS WIFE DROVE A DODGE GRAND CARAVAN AND THAT TRANSMISSION SLIPPED AS WELL. HE ALSO STATED THAT IT WOULD BE AN EXPENSIVE REPAIR FOR CHRYSLER TO FIX AND HE STATED THAT IF IT'S NOT ACTUALLY BROKEN, THEN THEY WON'T FIX IT. RECENTLY I WAS TOLD THAT MY LIFETIME POWERTRAIN WARRANTY HAD EXPIRED BECAUSE I DID NOT HAVE THE TRANSMISSION INSPECTED WITHIN A 90 DAY PERIOD FROM IT'S 5 YEAR DATE OF PURCHASE. I WAS NEVER TOLD THAT I HAD TO HAVE IT INSPECTED, THE WARRANTY DEPARTMENT AT CHRYSLER SAID IT WAS IN MY HANDBOOK...SO I LOOKED IT UP AND IT WAS. I WAS TOLD IT WAS A LIFETIME WARRANTY AND THAT'S IT. THEY ALSO TOLD ME THE MULTIPLE TIMES I BROUGHT THE VEHICLE IN FOR THE TRANSMISSION TO BE INSPECTED...THOSE INSPECTIONS DID NOT COUNT AS A QUALIFIED INSPECTION FOR THE WARRANTY!!! THAT DOES NOT MAKE MUCH SENSE TO ME!

Air Bags
Filed Nov 9, 2015MI

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 6, 201575,000 milesMO

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Oct 27, 2015PA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Oct 23, 201553,000 milesMI

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT ONE KEY FOB STOPPED FUNCTIONING FOR THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.

Tires › Pressure Monitoring and Regulating Systems
Filed Oct 22, 201598,000 milesNJ

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH, THE TIRE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE WARNING INDICATOR BLINKED FOR APPROXIMATELY 15 SECONDS AND THE FRONT DRIVER SIDE TIRE BLEW OUT. THE CONTACT LOST CONTROL OF THE VEHICLE, BUT WAS ABLE TO MANEUVER TO THE SHOULDER OF THE ROAD. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC WAS CALLED, BUT COULD NOT REPAIR THE TIRE AT THAT TIME. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE A NEW TIRE AND TIRE VALVE WERE PLACED ON THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TPMS WHEEL VALVE SENSOR FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. UPDATE 01/13/16 MA CONSUMER STATED TPMS TIRE VALVES ARE THE CAUSE OF THE TIRE BLOWOUT, VALVES CORRODED VERY EASILY DUE TO ROAD SALT AND HARSH WEATHER CONDITIONS. UPDATE 05/21/18*JB

Electrical System
Filed Oct 19, 201591,000 milesTX

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER TURNING THE KEY IN THE IGNITION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WAS INFORMED THAT CHRYSLER PROVIDED ONE PART PER DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.

Electrical System
Filed Oct 19, 201550,000 milesPA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Air Bags
Filed Oct 14, 201565,000 milesMI

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Electrical System
Filed Oct 13, 201580,000 milesKY

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER NUMEROUS ATTEMPTS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Air Bags
Filed Oct 13, 2015VA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Oct 7, 2015MA

2009 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO LACK OF REPLACEMENT PARTS FOR WIRELESS IGNITION NODE MODULE RECALL NOTICE. *SMD RECALL # 14V373000. *JB

Air Bags
Filed Oct 6, 2015CA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/15/16 MA

Air Bags
Filed Oct 5, 2015NY

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MAD AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Unknown or Other
Filed Oct 4, 201576,000 milesAZ

I PURCHASED THIS USED HANDICAPPED EQUIPPED DODGE BACK ON JUNE 26, 2015. THE SPARE KEY DIDN'T WORK, SO I WENT TO LARRY MILLER DODGE IN PEORIA, AZ TO SEE IF I COULD GET IT FIXED. THEY SAID THERE WAS A RECALL ON THE VAN, AND IT WOULD BE FOOLISH TO PURCHASE ANOTHER KEY, AS THE RECALL WOULD NECESSITATE REPLACEMENT OF BOTH KEYS ANYWAY. I HAVE CALLED THEM TWICE SINCE THAT TIME AND AM STILL WAITING FOR THEM TO CALL ME BACK TO SCHEDULE THE RECALL WORK. IN THE MEANTIME I DON'T HAVE A SPARE KEY, SO I'M UNABLE TO LEAVE THE VAN RUNNING WITHOUT IT. MY WIFE IS A PARAPLEGIC AND SOMETIMES HAS TO SIT IN THE VAN WHILE I RUN INTO THE STORE TO PICK UP SOMETHING. WHEN IT'S MORE THAN 100 DEGREES OUTSIDE SHE GETS EXTREMELY HOT BECAUSE THE AIR CONDITIONING ISN'T RUNNING. THE SPARE KEY WOULD ALLOW ME TO LEAVE THE VAN RUNNING AND LOCK IT UP UNTIL I CAN GET BACK TO THE VAN. THE LAST TIME I SPOKE WITH THE DEALER, THEY TOLD ME THEY WOULD PUT A "PRIORITY" ON THE RECALL SERVICE, BUT THAT WAS MORE THAN A MONTH AGO, AND I STILL HAVEN'T HEARD ANYTHING FROM THEM. THIS IS REALLY GETTING FRUSTRATING.

Air Bags
Filed Oct 2, 2015SC

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT'S VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE CONTACT WAS UNABLE TO SCHEDULE THE RECALL REPAIR FOR MONTHS. THE CONTACT STATED THAT THE FOB FAILED TO UNLOCK THE DOORS. THE CONTACT PRESSED THE UNLOCK FEATURE ON THE KEY FOB AND THE ALARM WENT OFF. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE DEALER WAS CONTACTED SEVERAL TIMES FOR MONTHS AND INDICATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Unknown or Other
Filed Sep 30, 201590,000 milesNV

I RECEIVED NOTICE OF A RECALL ON MY GRAND CARAVAN R03. I HAVE BEEN ON A LIST FOR REPLACEMENT OF THE IGNITION MODULE SINCE JULY 2015. I AM HAVING PROBLEMS WITH THE VAN STARTING. I HAVE TO FLIP THE KEY 5-10 TIMES TO START IT. DODGE IS NOT SUPPLYING THE PART TO THE DEALER SHIPS. THEY HAVE HAD MORE THAN ENOUGH TIME. I EVEN CONTACTED DODGE DIRECTLY AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME. THE PART NUMBER THE DEALERSHIP IS WAITING ON IS CBXZR036AA.

Electrical System
Filed Sep 23, 2015114,000 milesVA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STARTED THE IGNITION AND THE VEHICLE REMAINED IN THE ACCESSORY POSITION FOR A FEW SECONDS UNTIL AFTER THE ENGINE WAS TURNED OFF AND RESTARTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE RECALL NOTIFICATION WAS RECEIVED IN APRIL OF 2015. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

Air Bags
Filed Sep 22, 2015IL

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 22, 2015MO

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 21, 2015WA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. TWO DEALERS WERE CONTACTED AND PROVIDED NO DISCLOSURE ON PART AVAILABILITY, BUT INDICATED THAT THE CONTACT WAS PLACED ON A WAITING LIST MONTHS AGO. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 11/18/15*LJ UPDATED 12/09/15. *JB

Electronic Stability Control (esc)Fire
Filed Sep 21, 20153,020,153 milesNC

DRIVING ON THE HWY 485 TOWARD AIRPORT WHEN I HEARD A SUDDEN SOUND IN MY DASHBOARD. IT WAS A ETC (ELECTRONIC THROTTLE CONTROL LIGHT) AND THE ESC (ELECTRONIC STABILITY CONTROL LIGHT) THAT CAME OUT AND, MY TEMPERATURE CONTROL GAUGE NEEDLE DROPPED FROM MI-RANGE TO ZERO. I SLOW DOWN THE CAR PULLED IT ON THE SIDE OF THE HIGHWAY SO I CAN CHECK TO SEE WHAT WAS HAPPENING AND THE NEXT THING I KNOW WAS A HEAVY SMOKE COMING OUT OF THE HOOD AND THAT WAS IT.

Air Bags
Filed Sep 18, 2015OH

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 18, 2015MI

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Sep 17, 2015114,000 milesSC

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO START. THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

Electrical System
Filed Sep 17, 2015120,000 milesNY

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). IN ADDITION, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE FRONT OF THE VEHICLE SHOOK. THE FAILURE MILEAGE WAS 120,000.

Air Bags
Filed Sep 17, 2015TX

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 16, 2015114,683 milesIL

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO START THE VEHICLE, THE DAMAGED KEY WARNING LIGHT ILLUMINATED. THE CONTACT WAS UNABLE TO START THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,683.

Electrical System
Filed Sep 14, 201595,000 milesMD

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING 10 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. ...UPDATED 10/29/15*BF

Engine
Filed Sep 10, 2015CA

I RECEIVED AN IMPORTANT SAFETY RECALL NOTICE L25 IN MAY 2015. I CONTACTED ALHAMBRA CHRYSLER DODGE JEEP RAM TO SCHEDULE THE REPAIR APPROXIMATELY EVERY THREE WEEKS FROM MAY 2015. THEY REPEATEDLY TOLD ME THAT THEY DON'T HAVE THE PART, THAT THEY ORDERED IT, AND THAT THEY WILL CALL ME WHEN IT COMES IN. IT HAS BEEN 4 MONTHS AND I'M STILL GETTING THE SAME STORY. MY FOBIKS ARE NOT WORKING CORRECTLY. STARTING MY CAR IT HIGHLY UNRELIABLE.

Air Bags
Filed Sep 9, 2015NJ

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Dodge Grand Caravan → · Every Grand Caravan year → · How the figures are calculated →