Page 10 of 11 · complaints 451–500 of 544

2009 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Wheels
Filed Jun 25, 201348,000 milesMI

NUT CAME LOOSE FROM VALVE STEM AND TIRE DEFLATED ON 2 DIFFERENT OCCASIONS WHILE VEHICLE WAS MOVING. *TR

Tires › Pressure Monitoring and Regulating Systems
Filed Jun 19, 2013MN

2009 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO DEFECTIVE TIRE PRESSURE MONITOR SENSORS. *SMD THE CONSUMER STATED THE TECHNICIAN NOTED THAT THE TIRE VALVE STEM MADE OF ALUMINUM, CORRODED AND CAUSED THE RETAINING NUTS TO SPLIT. THE CONSUMER HAD TO REPLACE ALL FOUR TIRE PRESSURE MONITOR SYSTEM SENSORS.

Electrical System
Filed May 21, 201360,000 milesCT

PURCHASED USED 2009 DODGE GRAND CARAVAN SXT IN 2/2013. VEHICLE HAS LOST POWER MULTIPLE TIMES AT VARIOUS SPEEDS (5 MPH TO 35 MPH). EACH TIME IT HAS BEEN TRIGGERED BY A "BUMP" IN THE ROAD (IE. SMALL POTHOLE, RAILROAD TRACKS, ETC. SOMETIMES WHILE TURNING A CORNER, OTHER TIMES NOT). EACH INCIDENT HAS REQUIRED CAREFULLY GETTING TO THE SIDE OF THE ROAD AND PUTTING THE CAR IN "PARK" AND RESTARTING. HAVE ALREADY BEEN TO ONE MECHANIC WHO COULDN'T FIGURE OUT WHAT WAS WRONG WITH IT. WILL TRY A DODGE DEALER NEXT. I AM VERY DISAPPOINTED THAT DODGE HAS NOT LOOKED FURTHER INTO THIS ISSUE CONSIDERING THE NUMBER OF COMPLAINTS ON THIS SITE ALONG WITH THE FACT THAT IT HAS RECALLED THE 2010 MODEL FOR THIS VERY REASON. ALSO, VERY SORRY THAT I TRADED IN A 2001 DODGE GRAND CARAVAN FOR THIS VEHICLE. THE MANUFACTURE DATE FOR MY VEHICLE IS 12/08. I HOPE SOMEONE WILL INVESTIGATE THIS ISSUE FURTHER. HAVING THE ENGINE LOSE POWER WITH NO WARNING WITH TWO YOUNG CHILDREN IN THE BACKSEAT IS ABSOLUTELY TERRIFYING. CLEARLY, THE 2010 DODGE GRAND CARAVAN RECALL FOR ELECTRICAL PROBLEMS HAS NOT INCLUDED ALL DODGE GRAND CARAVANS WITH THIS PROBLEM SINCE THERE ARE MANY COMPLAINTS LISTED ON THIS PAGE. *TR

Wheels
Filed May 8, 201394,668 milesOH

TPM WAS ON. STOPPED TO CHECK TIRE PRESSURE. WHEN WENT TO UNSCREW CAP ON REAR PASSENGER TIRE, AIR STARTED SHOOTING OUT AND TIRE WENT FLAT IN SECONDS. VALVE STEM ASSEMBLY HAD CORRODED AND BROKE OFF IN CAP. IF I WERE DRIVING, MY FOUR CHILDREN AND I COULD BE DEAD. THIS WOULD HAVE BEEN A VERY SERIOUS ACCIDENT. SOMETHING HAS TO BE DONE. DODGE IS USING FAULTY VALVE STEMS, ENDANGERING PEOPLE'S LIVES. *TR

Electrical System
Filed May 7, 201368,000 milesPA

OUR VAN HAS STALLED NUMEROUS TIMES WHILE IN MOTION OVER THE PAST 2 WEEKS. THERE IS NO EARLY WARNING WHEN IT WILL HAPPEN. IT HAS HAPPENED IN PARKING LOTS AT 5 MPH AND ALSO AT AT HIGHWAY SPEEDS. WHEN IT STALLS, ALL ELECTRICAL COMPONENTS STILL WORK, BUT THE POWER STEERING AND POWER BRAKES NO LONGER WORK. IT HAS NEVER FAILED TO RESTART. I HAVE SEEN ON NHTSA'S WEBSITE THAT THERE IS A RECALL ON THE SAME VEHICLES MADE BETWEEN AUG 2009 AND JUNE 2010, BUT NOT MY VAN WITH A BUILD DATE OF JAN 26, 2009. THE PROBLEM ON THE RECALL IS THAT THE WIN MODULE NO LONGER HOLDS THE KEY IN THE RUN POSITION, IT FALLS TO ON AND THE VEHICLE STALLS. I ALSO SEE NUMEROUS COMPLAINTS ON NHTSA'S WEBSITE FOR PRE AUG 2009 DODGE GRAND CARAVANS BUILT PRIOR TO AUG 2009, SO I AM NOT THE ONLY ONE EXPERIENCING THE ISSUE. THE RECALL NEEDS TO BE EXPANDED. *TR

Wheels
Filed Apr 20, 201384,624 milesME

LEFT REAR TPMS VALVE STEM CORRODED AND FAILED WHILE DRIVING ON HIGHWAY. TIRE QUICKLY DEFLATED. TIRE DEALER REPLACED TIRE, BUT VALVE STEM WAS TOO CORRODED, SO A REGULAR VALVE STEM WAS USED. TWO DAYS LATER, THE RIGHT FRONT VALVE STEM FAILED, AGAIN WHILE DRIVING ON HIGHWAY. WHILE AT TIRE DEALER, I HAD THEM REPLACE THE OTHER TWO TPMS SENSORS THAT HADN'T FAILED (YET). *TR

Steering
Filed Mar 15, 201324,000 milesMI

VEHICLE WHILE BOTH DRIVING ON ROAD AND IN PARK STALLS. IT GIVENS NO NOTICE OR WARNING THAT THIS IS GOING TO HAPPEN. AT LEAST 10 TIMES I HAVE NOTICED THAT THE IGNITION SWITCH HAS "MOVED" FROM THE "RUN" POSITION TO "ACCESSORY," BY ITSELF. I HAVE TAKEN IT TO 3 DIFFERENT DEALERS BUT EACH HAS SAID THEY COULDN'T FIND AN ISSUE NO CODES HAVE BEEN COMING UP IN THE COMPUTER. I EVEN HAD IT STALL IN THE DEALER WHEN I PICKED IT UP YET THEY HAVE NOT DONE ANYTHING TO FIX THE PROBLEM. WHEN IT STALLS THE STEERING WHEEL IS EXTREMELY HARD TO MOVE. I HAVE 3 SMALL CHILDREN IN THE CAR WHEN IT STALLS ON MAIN ROADS IT IS VERY FRIGHTENING AND DANGEROUS TRYING TO CONTROL THE CAR, PUT IT INTO NEUTRAL OR PARK AND GET IT TO START OR TRY TO GET TO A SAFE PLACE TO RESTART IT! I HAVE CONTACTED CHRYSLER-DODGE CUSTOMER SERVICE, SERVICE MANAGERS ETC ALL TO NO AVAIL. I ASKED THE DEALER SERVICE MANAGERS IF THERE WAS ANY RECALL AND THEY TOLD ME THERE WASN'T ANY....I SEE ON NHTSA WEBSITE THERE IS ONE BUT IT IS FOR 2010 AND UP BUT THE 2009 VEHICLES ALSO HAVE THE SAME STALL PROBLEM! REPORT RECEIPT DATE: MAR 01, 2011 NHTSA CAMPAIGN NUMBER: 11V139000 COMPONENT(S): ELECTRICAL SYSTEM *TR

Tires › Pressure Monitoring and Regulating Systems
Filed Mar 2, 201343,000 milesMI

LOW TIRE PRESSURE CAME ON. CHECK TIRE FOR AIR PRESSURE AND THE VALVE STEM BROKE AND FLEW OFF 20 FEET. THANK GOODNESS I WAS NOT DRIVING AS THIS WOULD OF CAUSED A CRASH INDEED ESPECIALLY AS I WAS GOING TO BE TRAVELING ON THE EXPRESSWAY AT 75 MPH. SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM BEFORE SOMEONE GETS MAIMED OR KILLED. *TR

Wheels
Filed Feb 22, 201325,000 milesMD

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. IN ADDITION, THE REAR PASSENGER TIRE WOULD CONTINUOUSLY DEFLATE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, WHERE THE CONTACT WAS ADVISED THAT THE VALVE STEM LOCKING NUT WAS CORRODED, CRACKED AND DISINTEGRATED. THE CONTACT WAS ADVISED THAT THE VALVE STEMS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 49,000.

Latches/Locks/Linkages
Filed Feb 15, 201355,000 milesIL

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DOORS WOULD NOT OPEN USING THE KEYLESS ENTRY FOB. THE DOORS COULD ONLY BE OPENED MANUALLY WITH THE KEY OR FROM MANUALLY ENGAGING THE INTERIOR DOOR HANDLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 60,000. UPDATED 03/20/13*LJ

Wheels
Filed Dec 17, 201236,000 milesPA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT ALL FOUR OF THE TIRE PRESSURE MONITOR VALVES BECAME FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE TIRE STEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 46,000.

Wheels
Filed Dec 7, 201222,300 milesVA

I WAS COMING UP TO SPEED ON THE HIGHWAY AND MY TPMS LIGHT CAME ON, 2009 DODGE GRAND CARAVAN SXT, AND I COULD FEEL A SHAKE OF A FRONT TIRE GOING FLAT. I PULLED OVER AND THE TIRE WAS INDEED FLAT, PUT ON THE SPARE AND RETURNED HOME. I PUMPED THE TIRE BACK UP, OR ATTEMPTED TO AND NOTICED AIR COMING OUT THE SIDE OF THE METAL VALVE STEM. I CONTACT CHRYSLER CUSTOMER AFFAIRS NUMBER AND GOT A SONG AND DANCE THAT REQUIRED ME TO GO TO A DEALER TO GET IT INSPECTED BUT NOT REPAIRED, THEN TO RECONTACT CHRYSLER TO SEE IF THEY ARE GOING TO DO ANYTHING. DEALERSHIP SAID IT'S NOT A WARRANTY ITEM AND NEEDS TO BE REPLACED, AND THAT I SHOULD DO ALL 4 TIRE STEMS AS THIS IS A COMMON PROBLEM...HELLO, $600 FOR 4 TIRE STEMS, ARE YOU NUTS? THIS IS A SAFETY ISSUE, I HAVE READ MANY PAGES OF COMPLAINTS ABOUT TOTAL FAILURE OF THESE METAL VALVE STEMS LEADING TO CRASHES AND SEVERELY DAMAGED TIRES DUE TO SUDDEN AND UNEXPECTED FAILURE OF THE POORLY DESIGNED VALVE STEMS. THIS SHOULD BE A RECALL. I SEE CHRYSLER CHANGED THE DESIGN IN MID 2010 TO A MORE RELIABLE RUBBER DESIGN...HMM, PERHAPS THIS WAS DUE TO ALL THE COMPLAINTS. UNFORTUNATELY THERE WILL NEED TO BE MORE INJURIES OR DEATHS DUE TO THIS FLAW BEFORE SOMEONE DOES SOMETHING ABOUT IT. VEHICLE IS EXTREMELY WELL CARED FOR AND HAS 22,300 MILES. *TR

Engine
Filed Nov 2, 201282,000 milesGA

THE REAR HEATER DIVERTER VALVE HAS A LARGE CRACK IN IT AND WHILE SEARCHING I SEEN MANY OTHERS THAT HAD THIS PROBLEM. IT SHOULD NOT HAPPEN. IT CAUSES COOLANT LEAKS AND OVERHEATS. *TR

Tires
Filed Sep 13, 201230,000 milesWI

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TIRE CONTINUOUSLY DEFLATED. THE CONTACT MENTIONED THAT WHILE INSPECTING THE VEHICLE, HE NOTICED THAT THE TIRE VALVE STEM WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THE FAILURE AND ADVISED THAT THE VALVE STEMS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 50,000. UPDATED 12/27/12 *CN THE CONSUMER STATED THE ALUMINUM VALVE STEM LOCKING NUT CORRODED, CRACKED AND DISENTAGRATED. THE VALVE BLEW OUT CAUSEING THE TIRE TO DEFLATE WHEN DRIVING. UPDATED 1/14/2013 *JS

Wheels
Filed Sep 10, 201264,000 milesNY

ALMOST TO WORK IN MY 2009 DODGE GRAND CARAVAN WHICH IS APPROXIMATELY A ONE HOUR DRIVE AND LIGHT SENSOR CAME ON IN CAR. ONCE GOT TO WORK NOTICED REAR DRIVER SIDE TIRE AIR LOW. AT LUNCH TRIED TO FILL WITH AIR BUT COULD NOT BECAUSE THE WAS VALVE GOING INTO THE TIRE. TOOK TO TIRE REPAIR SHOP WHERE THEY INFORMED ME THAT TIRE SENSOR CAP WAS MISSING. THEY COULD NOT TELL ME WHY OR HOW THAT WOULD HAPPEN. THEY HAD TO REPLACE ENTIRE SENSOR AT A COST OF $130. THEN 3 DAYS LATER TIRE LIGHT CAME ON AGAIN AND THIS TIME FRONT PASSENGER TIRE WAS LOW. LOOKED AT TIRE SENSOR CAP AND NOTICE IT WAS CRACKED, CORRODED AND PIECE MISSING FROM CAP. LOOKED AT OTHER TWO CAPS AND THEY ARE BOTH CRACKED AND CORRODED. SO THAT EXPLAINS WHY FIRST CAP WAS MISSING - IT CORRODED AND FELL OFF. SO NOW REMAINING 3 SENSORS NEED TO BE REPLACED. TOOK TO DEALER BUT WAS TOLD NOT COVERED UNDER MY EXTENDED WARRANTY. SEEMS TO ME IF ALL 4 SENSOR CAPS ARE CRACKED, CORRODED AND FALLING OFF THERE IS A DEFECT AND A RECALL SHOULD BE DONE. LUCKILY I DID NOT HAVE THE AIR LEAK QUICKLY FROM THE TIRE NOR DID IT CAUSE AN ACCIDENT BUT IT EASILY COULD HAVE. *TR

Structure › Body › Hatchback/Liftgate
Filed Aug 30, 201246,000 milesMO

WE WERE WALKING UP TO OUR VEHICLE AND USED THE KEYCHAIN REMOTE TO OPEN THE REAR LIFTGATE. IT WENT ALL THE WAY OPEN AND MY WIFE WALKED UNDERNEATH IT TO PUT SOME THINGS IN THE CAR. AFTER IT WENT ALL THE WAY OPEN, IT STAYED THERE FOR A COUPLE OF SECONDS AND THEN ALL OF A SUDDEN CAME DOWN HARD AND SLAMMED MY WIFE IN THE HEAD. SHE SUSTAINED A SORE NECK AND A HEADACHE THAT HAS SINCE GOTTEN WORSE. I TRIED OPERATING THE LIFTGATE AGAIN WHILE WE WERE CLEAR AND IT DID THE SAME THING. IT WENT ALL THE WAY OPEN, PAUSED FOR 2 SECONDS, AND THEN SLAMMED DOWN HARD ABOUT A FOOT BEFORE IT WENT BACK CLOSED IN A NORMAL FASHION. IT HAS SINCE BEEN REPAIRED BY THE DEALER. THEY HAD TO REPLACE THE 2 HYDRAULIC CYLINDERS FOR THE REAR LIFTGATE. HOWEVER, MY WIFE IS STILL EXPERIENCING NECK PAIN. *TR

Wheels
Filed Aug 8, 201250,000 milesMI

TL* TL THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING, THE TIRE WENT FLAT INSTANTLY. THE CONTACT CHANGED THE TIRE AND DROVE THE VEHICLE TO THE MECHANIC FOR INSPECTION. THE MECHANIC STATED THAT THE VALVE STEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD OPEN A CASE ON THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Engine and Engine Cooling
Filed Jul 9, 201245,000 milesVA

FREON BEGAN TO LEAK INTO THE CABIN OF THE VEHICLE AFTER HAVING THE AC RECHARGED. *TR

Electrical System
Filed Jul 9, 201287,000 milesVA

BATTERY IS BEING DRAINED OVERNIGHT. NO LIGHTS LEFT ON (TURN ALL THE WAY TO THE OFF POSITION WHEN THE CAR IS NOT RUNNING). *TR

Traction Control System
Filed Jul 9, 201287,000 milesVA

ESP BAS AND TRACTION CONTROL LIGHT COMING ON RANDOMLY (EVEN AS CAR IS IN PARK). *TR

Tires
Filed Jul 9, 201250,000 milesVA

TIRE PRESSURE SENSOR WAS ON. TIRE PRESSURE WAS FINE. ONE TIRE STARTED A SLOW LEAK, BROUGHT IT TO MECHANIC. VALUES HAVE CORRODED, ONE FELL IN THE TIRE. ALL THE SENSORS HAD TO BE REPLACED. *TR

Electrical System
Filed Jul 9, 201270,000 milesVA

AS I WAS DRIVING THE VEHICLE, IT SUDDENLY SHUT OFF. THE VEHICLE WAS STILL IN MOTION AS IT SHUT OFF. THE STEERING LOCKED UP AS THI SHAPPENED, THEREFORE I COULD NOT EVEN MOVE THE VEHICLE SAFELY TO THE SIDE OF THE ROAD. *TR I HAD IT TOWED TOT HE DEALERSHIP AND THE WIN MODULE WAS REPLACED.

Service Brakes
Filed Jun 15, 201235,719 milesMI

EXITED HIGHWAY (70 MPH) THEN DROVE 55 MPH FOR 3 MILES TO OUR HOME. NOTICED HEAVY BRAKE BURNING SMELL THAT STAYED WITH ME UNTIL ARRIVED AT HOME. NOTICED SMOKE COMING FROM DRIVER SIDE REAR WHEEL/BRAKE ASSEMBLY. HUSBAND(EX-ASE MASTER TECH) CAME OUT TO INSPECT AND NOTICED ALL OTHER BRAKES SEEMED OK IN TEMP BUT LEFT REAR WAS EXTREMELY HOT, SMOKING AND ROTOR WAS DISCOLORED FROM OVER HEAT(BLACK/BLUE). NO METAL ON METAL VAN WAS JUST IN LESS THAN 1000 MILES AND DEALER REPLACED FRONT PADS, ROTORS UNDER TSB WITH $100 DEDUCTIBLE. I WAS TOLD AT THIS TIME THAT REARS HAD APPROX 20% PAD LEFT. WAY TO SOON FOR REAR BRAKES TO WEAR OUT (BEFORE 36K MILES?) TOOK VAN INTO ROCHESTER HILLS CHRYSLER DODGE AND THEY STATED ISSUE WAS LEFT REAR BRAKE PAD STUCK IN SLIDES CAUSING OVERHEAT. THEY STATED THAT THE BRAKE BRACKET/CLIP/PADS CLEARANCE IS TOO TIGHT AND DOESN'T TAKE MUCH CORROSION OR BRAKE DUST COLLECTING TO CAUSE STICKING PADS. I AM AWARE OF A NEW CHRYSLER BRAKE BRACKET DESIGN FOR THESE VANS AND THAT THEY ARE ON NATIONAL BACKORDER AT THE TIME OF THIS REPORT AND THAT THE REDESIGN HAS ADDITIONAL CLEARANCE TO ELIMINATE THIS PROBLEM. BUT INSTEAD I WAS CHARGED $174.80 FOR NEW PADS AND TURN BOTH ROTORS. I FEAR THAT THIS ISSUE WILL HAPPEN AGAIN AND WONDER IF IT WILL BE WORSE NEXT TIME (PAD/BRAKE FIRE, BRAKE/WHEEL LOCK UP OR POSSIBLE LOSS OF CONTROL). THIS IS NOT SAFE ESPECIALLY ON A VEHICLE THAT IS PRIMARILY USED TO TRANSPORT KIDS, PEOPLE ETC. LOTS OF FAMILIES OUT THERE WITH THESE. PLEASE HELP! THANK YOU.

Steering
Filed Jun 11, 201261,450 milesCA

TRAVELING DOWN A STREET, THE ESP AND TRACTION WARNING LIGHTS CAME ON. CHECKED THE OWNERS MANUAL, IT STATES NOT TO DRIVE OVER 30 MPH WHEN THAT OCCURS IF THE LAMPS CANNOT BE RESET. RESET LAMPS, LAMPS CAME BACK ON, SPEED WAS REDUCED TO 30 MPH AND AFTER TRAVELING A SHORT DISTANCE, WITHOUT TOUCHING THE BRAKE PEDAL, THE BRAKES ON BOTH FRONT WHEELS APPLIED AND BROUGHT THE VEHICLE TO A COMPLETE STOP IN THE MIDDLE OF THE STREET IN TRAFFIC. THE BRAKES WOULD NOT RELEASE UNTIL THE MOTOR WAS SHUT OFF AND RESTARTED. WE WERE NOT HIT BY OTHER VEHICLES, BUT IT COULD HAVE BEEN VERY TRAGIC. WE WERE TOLD BY THE DEALER THAT FAILURE OF THE STEERING ANGLE SENSOR IN THE STEERING COLUMN WILL CAUSE THE BRAKES TO ENGAGE AND STOP THE VEHICLE. THE COST FOR REPLACING THE FAILED SENSOR AND REALIGNING THE SYSTEM WAS $712.45. *TR

Electrical System
Filed May 1, 201259,353 milesOK

WITHOUT WARNING VEHICLE REFUSED TO START... STRANDED... THESE FAILURES HAVE OCCURRED WHILE DRIVING IN TRAFFIC AND THE VEHICLE JUST SHUTS OFF.... WIRELESS CONTROL MODULE FAILURE.. (READS ELECTRONIC KEY ) THIS IS NOT SOMETHING THAT SHOULD EVER FAIL...THEY ARE BEING REPLACED AT A RAMPANT RATE BY THE DEALERSHIPS AT $500.00 + PER INCIDENT..... *JS

Electrical System › Ignition
Filed Apr 23, 2012MI

PROBLEM MENTIONED IN SAFETY RECALL 11V139000 HAPPENS WITH 2009 GRAND CARAVAN MANUFACTURED IN AUGUST 2009. FOBIK IS LOOSE AND CAR WILL TURN OFF IF ON BUMPY ROAD OR WALLET IS ATTACHED TO KEY RING. HAS HAPPENED MORE THAN ONCE. *TR

Service Brakes, Hydraulic
Filed Mar 28, 201234,472 milesOH

DURING A SERVICE VISIT TO HAVE THE FRONT BRAKES REPAIRED UNDER AN EXTENDED WARRANTY ISSUED BY THE MANUFACTURER FOR PREMATURE FAILURE, I WAS NOTIFIED THAT THE REAR PADS AND ROTORS ALSO NEEDED REPLACED, WITH THE ADDITION OF AN ADAPTER TO CORRECT THE PROBLEM THAT CAUSED THE PREMATURE FAILURE OF THE REAR PADS AND ROTORS. THE MANUFACTURERS EXTENDED WARRANTY DID NOT COVER THE REAR. THE PADS WERE NOT WEARING EVENLY, THE INSIDE PADS HAD WORN TO THE WEAR INDICATOR AND THE OUTSIDE PADS WERE WORN TO ONLY 50%. ADDITIONALLY, THE LEFT REAR ROTOR WAS WORN AT A MORE SIGNIFICANT RATE THAN THE RIGHT REAR ROTOR. *TR

Service Brakes, Hydraulic
Filed Mar 25, 2012WA

MY VAN HAS BEEN TO THE DEALER 2 TIMES WITH FRONT BRAKES SHAKING THE VEHICLE SO BAD IT IS HARD TO DRIVE. IT HAS STARTED AGAIN WITHIN 8000 MILES OF THE LAST REPAIR. NOW HAS 36000 MILES ON IT. I HAVE OWNED 6 CARAVANS AND HAVE NEVER HAD THIS PROBLEM WITH THE OTHERS. SOMETHING IS CAUSING THE ROTORS TO WARP. *TR

Unknown or Other
Filed Mar 20, 201233,329 milesOH

A CORRODED VALVE STEM LET GOJUST AFTER THE LOW TIRE LIGHT CAME ON. THIS WAS THE FIRST TIME THIS HAS HAPPENED. WE MANAGED TO PULL OVER TO THE BERM AND CALLED AAA. THE MAN CAME OUT AND PUT THE SPARE TIRE ON AND WE WERE ABLE TO GET HOME. I CHECKED OUT THE OTHER VALVE STEMS AND THEY ARE CORRODED ALSO.

Tires › Pressure Monitoring and Regulating Systems
Filed Mar 18, 201233,329 milesOH

A CORRODED VALVE STEM LET GO JUST AFTER THE LOW TIRE LIGHT CAME ON. THIS WAS THE FIRST TIME THIS HAS HAPPENED. WE MANAGED TO PULL OVER TO THE BERM AND CALLED AAA. THE MAN CAME OUT AND PUT THE SPARE TIRE ON AND WE ABLE TO GET HOME. I CHECKED OUT THE OTHER VALVE STEMS AND THEY ARE CORRODED ALSO. *TR

Service Brakes, Hydraulic
Filed Mar 9, 201245,650 milesMN

DRIVERS SIDE REAR BRAKE STAYED ENGAGED. OVERHEATED WHEEL AND BRAKE ASSEMBLY. THIS HAS OCCURRED ANOTHER TIME APPROXIMATELY 2,000 MILES LATER. SUSPECT TRACTION CONTROL SYSTEM WAS APPLYING BRAKING TO THAT WHEEL. BRAKE RELEASED WHEN VEHICLE WAS RESTARTED. *TR

Service Brakes, Hydraulic
Filed Dec 27, 201134,000 milesWY

THE REAR BRAKE PADS ON THIS VEHICLE FAILED COMPLETELY AT ONLY 34,000 MILES. NO TATTLE-TALE COMPONENT WAS ON THE ORIGINAL BRAKE PADS, SO THERE WAS NO WARNING THAT THE BRAKES WERE WEARING UNTIL THE BRAKE SHOES STARTING GRINDING ON THE ROTORS. WE HAVE NOTICED EXCESSIVE BRAKE DUST ON THE REAR WHEELS STARTING AT AROUND 7500 MILES ON THIS VEHICLE. THE FRONT BRAKES STILL HAVE 60-70% WEAR LEFT ON THEM. *TR

Service Brakes, Hydraulic
Filed Dec 14, 201131,000 milesNV

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THE REAR BRAKES CONTINUOUSLY WORE PREMATURELY. THE CONTACT STATED THAT AT 31,000 MILES, HE WAS TOLD THAT THE FRONT BRAKES WERE AT 45 PERCENT AND THE REAR BRAKES WERE ONLY AT 15 PERCENT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE 31,000. UPDATED 01/18/12*LJ UPDATED 02/29/12

Electrical System
Filed Dec 9, 201167,311 milesTX

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE IGNITION KEY, WHICH WAS EQUIPPED WITH A REMOTE TO LOCK AND UNLOCK THE VEHICLE, WAS DEFECTIVE AND WOULD NOT START THE VEHICLE. THE DEALER REPLACED THE KEY. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 67,311. ..UPDATED 02/01/12 *BF THE CONSUMER STATED THE IGNITION WAS ALSO REPLACED AT A COST OF $ 417.84. UPDATED 02/10/12

Service Brakes, Hydraulic
Filed Nov 29, 201141,400 milesWI

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BRAKE PADS AND ROTORS WERE WEARING PREMATURELY. THE DEALER REPLACED THE BRAKE PADS AND ROTORS ONE YEAR PRIOR TO THE RECENT FAILURE. THE DEALER COULD NOT EXPLAIN THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,400.

Service Brakes, Hydraulic
Filed Nov 18, 201136,060 milesIN

WE WERE ON A TRIP AND WHILE ON THE TRIP THE VEHICLE ROLLED OVER THE 36K WARRANTY. WE WERE ON THE INTERSTATE GOING 75 MPH WHEN THE REAR OF THE VEHICLE STARTED MAKING A TERRIBLE VIBRATION AND VIBRATION NOISES. WE WERE ABLE TO GET OFF ON AN EXIT WITHIN 1/4 MILE OF THE VEHICLE MAKING THIS NOISE. AFTER WE WERE ABLE TO STOP THE LEFT REAR TIRE SMELLED AWFUL LIKE SOMETHING BURNING. AFTER WE GOT IT TO THE DODGE DEALER THEY CONFIRMED THAT THE CALIPER HAD FAILED ON THE LEFT SIDE OF THE VEHICLE. THEY STATED THAT OUR VIN DID NOT MATCH THOSE VEHICLES HAVING THE REAR BRAKE ISSUES. OBVIOUSLY WE WERE EXPERIENCING THE SAME ISSUE AS THE OTHER VEHICLES. CHRYSLER DID AGREE TO COVER THE FAILED CALIPER, BUT WOULD NOT PAY FOR THE WARPED ROTORS OR NEW BRAKES AND WOULD NOT COVER THE CALIPER ON THE RIGHT SIDE AS IT HAD NOT YET FAILED (EVEN THOUGH THE ROTOR WAS BADLY WARPED). THE ROTORS WERE ON BACK ORDER AND WOULD TAKE 3 WEEKS TO GET IN. WE WERE TOLD NOT TO DRIVE THE VEHICLE AS IT WAS A SAFETY HAZARD YET CHRYSLER WAS UNWILLING TO TAKE RESPONSIBILITY AND REPLACE THE RIGHT SIDE CALIPER AS IT HAD NOT YET FAILED. WE REPLACED THE RIGHT SIDE CALIPER AT OUR COST AND BOTH ROTORS AND BRAKES AS BOTH ROTORS WERE WARPED BADLY....FROM DEFECTIVE CALIPERS...BUT SINCE ONLY 1 SIDE WAS LOCKING UP AND SMOKING THEY WOULD ONLY REPLACE THE 1 SIDE. I DID NOT WANT TO PUT MY FAMILY IN A VEHICLE THAT COULD BECOME A FIRE HAZARD AND BELIEVE THAT THIS IS TOTALLY IRRESPONSIBLE OF CHRYSLER TO PUT PEOPLES LIVES IN DANGER AND NOT EVEN

Service Brakes, Hydraulic
Filed Nov 17, 201134,918 milesOH

THEY HAD TO REPLACE THE FRONT BRAKES AT 32,000 MILES AND NOW THE REAR BRAKES AT 34,900. I HAVE HAD MULTIPLE CHRYSLER VANS AND NEVER HAD TO REPLACE THE BRAKES EVEN AFTER 60,000 MILES OR MORE. *TR

Air BagsCrash1 injured
Filed Nov 7, 201165,000 milesNY

I TRIED TO AVOID HITTING A DEER AND WHEN SWERVING I WENT OFF THE ROAD AND HIT A TELEPHONE POLE AT 55 MILES AN HOUR. MY AIRBAGS DIDN'T DEPLOY AND I AM NOW OUT OF WORK WITH HERNIATED DISCS IN MY NECK. I HAVE 4 YOUNG CHILDREN THAT DON'T UNDERSTAND THAT DADDY CANNOT PLAY WITH THEM! I WILL NOW FOREVER BE WORRIED IF I'M GOING TO MOVE WRONG AND BE PARALYZED! I'M SCARED AND SHOULDN'T BE! THIS VEHICLES SAFETY SYSTEMS SHOULD HAVE OPERATED PROPERLY! *TR

Engine and Engine CoolingFire
Filed Oct 21, 201173,866 milesCA

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE. AFTER INSPECTION, HE NOTICED THAT THE HEATER HAD FRACTURED AND WAS CAUSING WATER TO LEAK ONTO THE ENGINE COMPARTMENT. THE CONTACT TOOK THE PART TO THE DEALER WHERE HE WAS INFORMED THAT THE HEATER HOSE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, OFFERED NO ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 73,866.

Suspension
Filed Oct 18, 201147,000 milesMI

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER RECEIVING A SAFETY NOTICE FROM THE MANUFACTURER, THE VEHICLE WAS TAKEN IN FOR INSPECTION. THE CONTACT WAS ADVISED THAT THE REAR AND FRONT WHEEL BEARINGS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.

Engine and Engine Cooling
Filed Oct 12, 20119,886 milesDE

2009 D GR CARAVAN PURCHASED NEW, HAVE HAD TO HAVE FRONT BRAKES ROTORS , SHAVED , THEN BRAKES & ROTORS REPLACED, THEN AGAIN REAR ROTORS SHAVED AT 22,000 MILES. THERE DEFINITELY IS AN ISSUE WITH THE BRAKES ON THIS VEHICLE. AND NEEDS TO BE ADDRESS BY DODGE. ALSO HAD ELECTRICAL PROBLEMS AND VAN CUT OFF ON ME ONCE GOING 45 MPH , THEN APPROX 25 MPH, THEN AGAIN AT A STOP. THIS IS THE 1ST NEW CAR I HAVE EVER PURCHASED, NOT AN EASY THING FOR ME AS I ONLY MAKE $25,000 A YR AND I AM SO FRUSTRATED THAT I PROMISE I WILL ONLY BUY USED FROM NOW ON, IF I AM GOING TO PAY NEARLY $30,000 FOR A VEHICLE , I DON'T EXPECT TO HAVE TO HAVE IT IN THE SHOP 4 + TIMES AND TO HAVE TO SHELL OUT A COUPLE HUNDRED DOLLARS EVERY 6 MONTHS ON IT. *KB

Power Train
Filed Oct 10, 201166,000 milesPA

WHILE DRIVING I FELT AND ALSO HEARD A CLUNK, THEN MY CHECK ENGINE LIGHT CAME ON. WHILE DRIVING IT FELT LIKE MY CAR WAS STUCK IN 1ST GEAR (IT HAS AN AUTOMATIC/MANUAL TRANS). WE THEN REALIZED THE MANUAL WAS NOT WORKING, AND EVERYTIME WE PUT IT IN DRIVE THERE IS A CLUNKING NOISE. NOW AS WE ARE DRIVING IT SOUNDS LIKE IT IS STUCK IN 1ST GEAR LIKE THE MANUAL WENT OUT AND THE CAR THINKS IT IS STUCK, THE ENGINE REVS THE RPM'S GO UP AND THE AUTOMATIC KICKS IN BUT IT DOES NOT SHIFT RIGHT AND THE ENGINE DOES NOT STOP REVVING. SINCE I HAD THIS CAR I HAVE REPLACED THE BRAKES TWICE, THE BATTERY, THE WINDOW MODULE, THE WHOLE AC. THIS CAR IS COSTING MORE THEN IT IS WORTH AND CHRYSLER WILL NOT HELP WITH ANY OF IT. THE WINDOW MODULE TRANSMISSION AND AC SHOULD NOT HAVE GONE OUT SO EARLY. *KB

Service Brakes, Hydraulic
Filed Sep 16, 201138,276 milesKY

THE VAN HAD SQUEALING NOISE (AT TIMES) WHILE DRIVING. THEN WE NOTICED THE STRONG SMELL OF THE BRAKES,LIKE YOU ARE GOING DOWN A STEEP HILL,THE BURNING SMELL.MUST BE THE BRAKE CALIPER STICKING...SO I TOOK IT TO THE DEALER(WHERE I BOUGHT IT NEW) AND WAS TOLD THAT I NEEDED NEW BRAKE PAD,NEW ROTORS AT A COST OF $777.00. THE VAN ONLY HAD 38,282 MILES ON IT. *TT

Service Brakes, Hydraulic
Filed Sep 14, 201129,877 milesVA

VIBRATION WHEN BRAKING. DEALER STATED THAT ALL 4 BRAKE ROTORS WERE WARPED AND WOULD NEED TO BE TURNED. IN ADDITION FRONT BRAKE PADS WOULD NEED TO BE REPLACED. HAD TO PAY FOR THIS MYSELF. AT 40,000 MILES VIBRATION WHEN BRAKING STARTED TO REOCCUR. DEALER AGREED TO REPLACE ALL 4 ROTORS AND PICK UP ALL BUT $250.00 OF THE COST AS A GOODWILL GESTURE. FROM READING OTHER COMPLAINTS, THERE IS SOMETHING DEFINITELY WRONG WITH THE ROTORS ON THE 2009 DODGE CARAVAN/GRAND CARAVAN. *KB

Seat Belts1 injured
Filed Sep 3, 201129,000 milesMO

WE HAVE HAD SEVERAL PROBLEMS WITH ALL THE SEATBELTS IN OUR DODGE MINIVAN PRIOR TO THE DATE OF THIS INCIDENT BUT UNTIL NOW WE HAD ONLY SEEN THEM AS AGGRAVATIONS. THE SEATBELTS TEND TO TIGHTEN SLIGHTLY AND WHEN TRYING TO LOOSEN THEM THEY WILL LOCK UP AND HAVE TO BE UNBUCKLED TO RESET THEM. SOMETIMES THEY WILL STILL REMAIN LOCKED UP EVEN WHEN THE SEATBELT IS UNBUCKLED. SOMETIMES JERKING THE BELT SEVERAL TIMES WILL FINALLY RELEASE IT. ON AUGUST 19, 2011, OUR 10 YEAR OLD CHILD GOT CAUGHT IN THIS FAULTY SEATBELT. ON A LONG OUT OF TOWN TRIP, THE CROSS BELT WAS BEHIND THE HEADREST AND THE LAP BELT HAD BECOME TIGHTENED. AS HE STRUGGLED WITH THE SEATBELT, IT GOT TIGHTER. ALL THIS WAS DURING TRANSIT. WE STOPPED AND HE UNBUCKLED THE SEATBELT BUT THAT ONLY MADE IT TIGHTER. HE IS A THIN BOY BUT IT WAS OBVIOUS HE HAD HIS GUT SUCKED IN AND THE BELT WAS PUSHING UNDER HIS RIBS. THE CAR WAS PARKED AND SHUT OFF. WE STRUGGLED WITH IT A FEW MINUTES TRYING TO GET IT TO RELEASE BUT IT WAS APPARENT OUR CHILD WAS IN DISTRESS. WE WERE JUST ABOUT TO CUT THE BELT WHEN WE DECIDED TO LAY THE SEAT AS FAR BACK AS POSSIBLE AND HAD OUR CHILD DO A SOMERSAULT OUT OF THE LAP BELT. OUR CHILD HAD BRUISES ON HIS STOMACH AND SIDE AND WAS SHAKEN UP AND SORE. WHAT WOULD BE THE OUTCOME IF HE HAD BEEN TRAPPED DURING A CAR ACCIDENT/FIRE? *TR

Service Brakes, Hydraulic
Filed Aug 18, 201112,244 milesMI

VEHICLE -2009 DODGE CARAVAN. I HAVE HAD A PROBLEM WHEN THE VEHICLE IS ON CRUISE AND HAVE BEEN DRIVING FOR A WHILE. IF I HIT THE BRAKE, THE BRAKES DO NOT WORK. I HAVE TO JAM HARD ON THE BRAKES FOR THE CRUISE TO DISENGAGE AND THE BRAKES TO WORK. THE RED BRAKE WARNING LIGHT GOES ON, AND STAYS ON FOR ABOUT TWO TO THREE MINUTES. I HAVE TAKEN THE VEHICLE TO TWO DIFFERENT DEALERS FOR THIS PROBLEM ON: 2-15-10, 2-16-10, 3-18-10, 8-10-10, AND 8-16-11. I HAVE ANOTHER APPOINTMENT SET FOR 8-23-11. THE CAR IS DANGEROUS AND THE DEALERS JUST SEEM TO REPLACE PARTS WITHOUT REALLY KNOWING WHAT THE PROBLEM IS. *KB

Service Brakes, Hydraulic
Filed Aug 16, 201123,000 milesGA

REPLACED FRONT ROTORS AND BREAK PADS AT 23K, VIBRATING SOMEWHAT. DEALER AT THAT POINT SAID BACK BRAKE PADS WEARING DOWN, WILL SOON NEED TO REPLACE AND SHAVE BACK ROTORS. AT 26K, SHAKING ON DRIVERS WHEEL,VIBRATING BADLY WHEN BREAKING WAS DANGEROUS. NEEDED BACK BRAKE PADS AND NEW ROTORS, ROTORS WERE WARPED. MY 4TH NEW CARAVAN IN 2 DECADES WAS A REAL DISAPPOINTMENT! ALTHOUGH, THE EXTENDED WARRANTY FOR THE FRONT BRAKES WERE ONLY $50 AND NOW THE BACK BRAKES $120 DEDUCTIBLE IS NOT ALOT, I SHOULDN'T BE PAYING TO REPLACE UNTIL 4-5 YEARS OR 40K-50K MILES LIKE OUR LAST 8 CARS! I GUESS IT'S BETTER THEN TRANSMISSION TROUBLE AT 50K ON MY 1ST CARAVAN. *KB

Service Brakes, Hydraulic
Filed Jul 31, 20119,000 milesMI

STEERING WHEEL SHAKEN AT 9000 MILES(WARPED ROTORS). DEALER REPLACED FREE DUE TO MILEAGE AND I HAVE 21000 NOW AND STEERING WHEEL IS SHAKEN LIKE CRAZY AGAIN. THIS VANS BRAKING SYSTEM IS DANGEROUS WHEN BRAKING WITH NO IDEA BRAKES ARE IN THE EARLY STAGES OF WARPING. THERE IS SO MANY COMPLAINTS ABOUT THIS MODELS BRAKES AND SOMETHING NEEDS TO BE DONE BEFORE WE HAVE DEATHS. *TR

Wheels
Filed Jul 27, 201161,000 milesCT

AT ONLY 61,000 MILES, THE FRONT WHEEL BEARINGS ON MY VEHICLE HAVE HAD TO BE REPLACED. THE BEARINGS WERE MAKING LOUD NOISE AND I WAS CONCERNED THAT THEY WOULD FAIL. HAD BEARINGS REPLACED AT A DEALERSHIP. *TR

Service Brakes, Hydraulic
Filed Jul 18, 201128,500 milesME

2009 DODGE GRAND CARAVAN REAR BRAKES FAILURE AT 28,500 MILES.. WENT IN FOR OIL CHANGE AT 24K WAS TOLD BRAKES WERE GETTING LOW. AT 28,5K I WAS TOLD BRAKES WERE CLOSE TO METAL TO METAL. AN EXTENDED WARRANTY WAS ISSUED FOR FRONT BRAKES, I WAS TOLD BY CHRYSLER THAT 15K TO 20K WAS NORMAL WEAR AND LIFE EXPECTANCY FOR THE REAR BRAKES ON THIS VEHICLE. I REFUSED REPAIR AND VEHICLE IS SITTING IN MY YARD NOT BEING USED. I WAS TOLD ALSO BY CHRYSLER THAT UNLESS MORE INFO WAS SENT TO THEM SUPPORTING THAT THE ISSUE WAS NOT NORMAL WEAR CHRYSLER WOULD BE DENYING MY CLAIM AND WOULD NOT BE OFFERING ANY ASSISTANCE ON THOSE ISSUES. *KB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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