2002 Dodge Grand Caravan complaints

UPON FRONT END VIBRATION AND SQUEALING WAS INFORMED THAT THEY NEEDED TO RESURFACE THE FRONT ROTORS AND PUT ON NEW BREAKS AT 23,000 MILES. THE STEERING GEAR AND HOSES WERE ALSO REPLACED AT 21,000 MILES. I FEEL THAT ANY MECHANIC WHO WAS TAKING THE FRONT END APART SHOULD HAVE NOTICED THE BREAKS WERE IN NEED OF REPLACING THEN.*AK

WHILE DRIVING VANS TRANSMISSION WILL JUMP INTO NEUTRAL.*AK

ON 6/11/03 VEHICLE WAS MAKING POWER STEERING NOISES & AUTO DR LOCKS WOULDN'T LOCK AT 15 MPH. REPLACED POWER HOSE, HOSE CLAMP & OIL TRANS. INFORMED I NEEDED NEW BRAKES (22, 153 MILES & DIDN'T REQ THAT THEY DO THIS WHEN I ARRIVED AT SHOP). 7/2/03 TOOK VAN IN 'CAUSE LEFT REAR (DRIVER SIDE) SPEAKER CAUGHT ON FIRE WHILE AT A GAS PUMP. WHILE AT GAS PUMP W/2 OF OUR 4 KIDS IN THE CAR. BRAKES THAT WERE JUST REPLACED PREV MONTH WERE SQUEAKING AS WELL AS THE STEERING AGAIN. (DEALER-BRAKES SQUEAK 'CAUSE THEY ARE METAL & THERE IS AIR IN THE STEERING LINE). 9/23/03 VAN BATTERY BLEW UP WHEN STARTED. REPLACED BATTERY. 12/3/03 STEERING MAKING NOISE DURING TURNS. REPLACED BOTH SWAY BARS LINKS. 12/29/03 STEERING IS VERY TIGHT & SHUDDERING AGAIN & AUTO LOCK BUTTON ON KEY CHAIN WON'T WORK. ORDERED NEW POWER STEERING RACK & RESEVOIR. THEN ON 1/6/04 TACH SPIKED AT 4K, VEHICLE LOST POWER & ENGINE LIGHT CAME ON WHILE ON EXPRESSWAY W/MY BABY IN THE CAR. DETERMINATION WAS THE TRANSMISSION SOLENOID ASSY FAILURE & REPLACED THE SAME. THIS COST ME $107 (WOULD HAVE COST MORE IF I WASN'T GIVEN AN EXTENDED WARRANTY FOR FIRE I HAD). 1/19/04 VAN WAS GIVING A BURN SMELL FROM UNDER THE HOOD ALONG WITH SMOKE. THEY FOUND A/C COMPRESSOR CLUTCH SHORTING IN COIL. A/C COMPRESSOR REPLACED & RECHARGED. 2/5/04 VEHICLE TAKEN FOR THE LAST TIME FOR LOUD POPPING SOUND UNDER THE DR'S FT AREA WHEN TURNING LEFT. ALL SUSPENSION PARTS TIGHTENED. NEXT VISIT IS REQ'D BY THE FL LEMON LAW TO GIVE THEM 1 MORE CHANCE BEFORE PAPERWORK CA

THE LEFT FRONT STRUT ROD HAS BROKEN AWAY FROM THE STRUT. THIS HAS CAUSED A LOAD POPPING NOISE WHILE DRIVE. THE VAN LEANS ALLOT MORE TO THE RIGHT THAN IT DOES TO THE LEFT. ALSO WHEN MAKING SHARP TURNS THE ROD ITSELF RUBS AGAINST THE TIRE CAUSING A VERY LOAD RUBBING NOISE WITH THE SMELL OF RUBBER BURNING. THE DEALER INFORMED ME THAT THIS PROBLEM IS NOT COVERED UNDER ANY WARRANTY THE CARS HAS OR HAD. BE CAREFUL OUT THERE. I THINK IS POTENTIALLY A BAD AND DANGEROUS PROBLEM. IT COST ME ABOUT 300.00 DOLLARS TO FIX THIS. *NM

ONCE VEHICLE WAS IN PARK STEERING WHEEL DID NOT LOCK. CONSUMER TOOK THE VEHICLE TO THE DEALER. HOWEVER, DEALER DID NOT RESOLVE THE PROBLEM. *AK

TRANSMISSION DIFERENTIAL BROKE IF BROKE DURING DRIVING MAY HAVE CAUSED VEHICLE TO LOCK UP AND CAUSE ACCIDENT. *AK

WE PURCHASED A 2002 GRAND CARAVAN SPORT USED. WHEN I PICKED UP THE VAN AFTER GETTING SOME RECALL WORK DONE AT THE DEALER, I TURNED ON THE AIR CONDIONER AND THE MOTOR DIED DURING RUSH HOUR TRAFFIC. THEY HAD EXTENDED THE WARRANTY TO 70,000 MILES BECAUSE THE DRYER IN THOSE VANS IS KNOWN TO FAIL AND LOCK UP THE A/C COMPRESSOR. I BELIEVE THIS IS MORE THAT A PARTS ISSUE SINCE THE LOCKED COMPRESSOR KILLS THE MOTOR WHICH KILLS THE POWER BRAKES AND POWER STEERING. DURING STOPPING OR IN AN INTERSECTION, THIS COULD BE QUITE HAZARDOUS. ALL THESE DRYERS AND POSSIBLY COMPRESSORS SHOULD BE REPLACED BEFORE SOMEONE IS IN A MAJOR ACCIDENT.

THE POWER STEERING HOSE RUPTURED AND/OR CRACKED RESULTING IN LOSS OF POWER STEERING AND FLUID. *PH *NM

CONSUMER COMPLAINED ABOUT A BALL JOINT PROBLEM. SHE TOOK VEHICLE TO REPAIR SHOP ABOUT 20 TIMES BECAUSE IT WAS MAKING NOISES AND SQUEAKING WHILE DRIVING. MECHANIC COULD NOT RESOLVE THE PROBLEM. *AK THE DEALER REPLACED MANY COMPONENTS RELATED TO THE FRONT END NOISE. THE AIR BAG LIGHT WAS ILLUMINATED. THE TECHNICIAN DETERMINED THAT THERE WAS AN OPEN CIRCUIT. THE TECHNICIAN REPLACED THE PASSENGER SIDE AIR BAG. THE DRIVER'S SEAT BELT HAD INTERNAL DAMAGE WHICH MADE IT DIFFICULT TO BUCKLE AND UNBUCKLE THE SEAT BELT. THE CONSUMER STATED THAT THERE WAS A NOISE COMING FROM THE LEFT FRONT WHEEL. THE TECHNICIAN DETERMINED THAT THE FRONT PADS WERE WORN AND THE ROTOR WERE GROOVED. THE TECHNICIAN REPLACED THE FRONT PADS AND RESURFACED THE ROTORS. THE INNER TIE ROD WAS LOOSE AND CAUSED THE STEERING TO MAKE NOISE. THE TECHNICIAN REPLACED THE GEAR ASSEMBLY. *NM

MY 2002 DODGE GRAND CARAVAN STEERING SYSTEM. THE STEERING SYSTEM MAKES A RUBBING NOISE, BINDING, VIBRATION, WANDERING AND PLAY IN STEERING. I TOOK IT TO STOCKTON DODGE IN CALIFORNIA. AT FIRST THEY PROMISED TO CALL ME BACK WHEN A RECALLED PART CAME BACK BUT NO CALL WAS MADE. THE LAST TIME THEY TOLD ME DODGE WAS INVESTIGATING THIS AND THERE IS NO KNOWN SOLUTION AT THIS TIME. THIS IS NOT ACCEPTAVBLE AND HAS A VERY HIGH CHANCE OF CAUSING AN ACCIDENT. IF THEY CAN'T FIX A CLEAR PROBLEM WHICH LOWERS THE CAR'S VALUE, IS DANGEROUS AND UNCURABLE, THEY HAVE A DUTY TO REFUND THE MONEY PAID UNDER THE LEMON LAW.

OUR 2002 DODGE CARAVAN WITH 23000 MILES DOES NOT MOVE WHEN SHIFTED INTO REVERSE. THE TRANSMISSION SLIPS AND GRABS. WE HAVE TAKEN IT BACK TO THE DEALERSHIP 2 TIMES FOR THE SAME PROBLEM AND THEY CAN NOT DUPLICATE THE PROBLEM THEREFORE THEY HAVE DONE NOTHING TO CORRECT THIS PROBLEM. *JB

I HAVE A 2002 DODGE GRAND CARAVAN WITH 45000 MILES ON IT AND THE POWER STEERING HAS TO BE REPLACED, I THINK THAT IS PREMATURE & SHOULD BE CONSIDER AS A RECALL. *CB

I HAVE HAD NUMEROUS PROBLEMS WITH THE VEH SINCE IT WAS PURCHASED NEW , MAY 2002. VEH HAS A ROUGH IDLE WHILE STOPPED IN GEAR, DEALER STATES THEY ARE WAITING FOR A COMPUTER UPDATE. TO DATE STILL HAVE PROBLEM. PROBLEM WITH STARTER , SAME GRINDS ON FIRST START IN EXTREME COLD WEATHER. DEALER REPLACED 2 STARTERS AND FLYWHEEL. PROBLEM WITH TRANS, HARD BANG FELT WHEN SLOWING UP BETWEEN 8-5 MPH. SAID PROBLEM IS INTERMITTENT AND DEALER HAS NOT DRIVEN VEH LONG ENOUGH TO GET CONDITION. DEALER HAS REPLACED NUMEROUS PARTS OF TRANS, PROBLEM STILL EXIST. CAR HAS BEEN IN SEVERAL TIMES FOR POWER STEERING LEAK AND VIBRATION. NUMEROUS PARTS REPLACED. I HAVE CONTACTED CHRYSLER AND SPOKE WITH THE DISTRICT MANAGER AND ADVISED HIM OF ALL THE COMPLAINTS WITH VEH AND PROBLEMS THAT STILL EXIST. I TOLD HIM I DID NOT WANT THE VEH . HE ADVISED ME HE WOULD LOOK INTO MY FILE AND CALL ME BACK.ITS BEEN TWO MONTHS AND I HAVE LEFT HIM SEVERAL MESSAGES AND HE STILL HAS NOT RETURNED MY CALLS. HIS NAME IS [XXX]. CHRYSLER HAS LEFT ME NO CHOICE BUT TO FILE THE LEMON LAW. AS OF TODAY I AM WAITING FOR A HEARING DATE TOO BE SET. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE VEHICLE HAS BEEN DROPPING OUT OF GEAR FROM DRIVE TO NEUTRAL INTERMITTANTLY SINCE I BOUGHT IT. THIS HAPPENS DURING DRIVING AND TURNING, BUT IT IS INTERMITTANT SO CHRYSLER AND DODGE SERVICE HAVE NOT BEEN ABLE TO DUPLICATE, THEREFORE WILL NOT FIX THE PROBLEM. THE FIRST TIMES I CALLED MY OWN DEALERSHIP IN DAPHNE, I WAS TOLD THEY DON'T HAVE A TRANSMISSION PERSON & TO TAKE IT TO MOBILE OR PENSACOLA TO BE REPAIRED. I TOOK IT TO MOBILE FINALLY IN JAN. '03, BUT THEY COULD NOT DUPLICATE PROBLEM. THEY KEPT THE VEHICLE FOR 2 WEEKS & LEFT ME WITH NOTHING TO DRIVE. THEY WOULD NOT EVEN GIVE ME A LOANER. NEXT I APPROACHED MY OWN DEALERSHIP IN DAPHNE AGAIN & REQUESTED A MEETING WITH THE DISTRICT MANAGER. THEY INSISTED ON CHECKING IT THEMSELVES BEFORE THEY WOULD TALK TO THE DISTRICT MANAGER, EVEN THOUGH THEY DIDN'T HAVE A TRANSMISSION PERSON. THEY CHECKED IT AND FOUND NOTHING AGAIN, AND FAXED THE INFORMATION TO STAR CENTER. I STILL HAVE NOT HAD THE PROBLEM FIXED NOR HEARD A WORD FROM THE DISTRICT MANAGER. ALL THE SERVICE MANAGER DOES IT ARGUE AND SMILE WITH MY COMPLAINTS. BOTH SERVICE MANAGERS FROM MOBIEL AND DAPHNE STATE THAT CHRYSLER WILL NOT REPLACE AND CANNOT REPAIR THE TRANSMISSION.

THE PROBLEM I AM HAVING IS THAT THE GAS MILEAGE IS WAY OFF. I AM ONLY 12 MILES TO A GALLON AND SHOULD GET ALEAST 18. I HAVE HAD IN FOR REPAIRS NUMEROUS TIMES AND ON SOME OCCASSIONS THEY WILL REPLACE A SENSOR OR A HOSE.WITHIN A COUPLE OF WEEKS IT IS BACK TO THE SAME OLD PROBLEM AGAIN. SOMETIMES THEY SAY THEY CAN FIND NO PROBLEM. WHAT DO I DO?

I AM CONCERNED AS TO THE SAFETY OF THE GEN3 SEATBELTS IN MY DODGE GRAND CARAVAN. I BELIEVE THEY SHOULD BE REPLACED AS UNSAFE BUT AM FORCED TO PAY MY DEALER TO DO IT.*AK

WHERE TO START, SINCE THE DAU WE BOUGHT IT IN 7/02, WE HAVE BROUGHT IT IN 3 TIMES FOR FAULTY WINDSHIELD WIPER PROBLEMS, WE LOST POWERING STEERING (THANK GOD MY WIFE WAS NOT DRIVING IT WITH OUR TWO SMALL KIDS), THE REAR HATCH DIDN'T WORK AND IT TOOK 3 MONTHS FOR US TO FINALLY GET IT FIXED, WE HAVE TO REPLACE THE BRAKE PADS AT 14,000 MILES, AND JUST RECENTLY THE ALTERNATOR HAD TO BE REPLACED. NOW THERE IS A PROBLEM WITH THE BRAKES THEY MAKE A HORRIBLE SOUND WHEN PRESSING ON THEM AND IS GOING INTO THE DEALER AGAIN NEXT WEEK. MY WIPER REFUSES TO DRIVE THE CARAVAN THAT WE BOUGHT SO IT WOULD BE EASIER FOR HER WITH THE KIDS, BUT SHE FEELS THAT SOMETHING ELSE IS GONNA GO WRONG. WE WROTE A LETTER TO CHRYSLER AND THEY RESPONDED "WE'RE SORRY FOR THE INCONVENIENCE". (THE DATE OF THE FIRST INCIDENT LISTED BELOW MAY NOT BE EXACTLY WHEN IT HAPPENED, THE PAPERWORK IS AT HOME.) *LA

LODGED A COMPLAINT WITH GOVERNMENT IMMEDIATELY AT WWW.NHTSA.DOT.GOV/HOTLINE -----ORIGINAL MESSAGE----- FROM: [XXX] ON BEHALF OF CND EVENING NEWS SENT: FRIDAY, DECEMBER 19, 2003 4:10 PM TO: [XXX] SUBJECT: FW: DODGE PROBLEM -----ORIGINAL MESSAGE----- FROM: [XXX] [MAILTO:[XXX]] SENT: THURSDAY, DECEMBER 18, 2003 7:36 PM TO: CND EVENING NEWS SUBJECT: DODGE PROBLEM HELLO MY NAME IS [XXX], I AM FROM BROOKLYN, NEW YORK. WHAT YOU'VE HAVE JUST REPORTED, ALSO HAPPEN TO HUSBAND [XXX] VEHICLE. THE ONLY THING IS THAT IT IS A 2002 CARAVAN. RIGHT NOW BROOKLYN DODGE SERVICE CENTER HAS OUR VEHICLE SINCE MONDAY 15 2003. WE'VE BEEN HAVING THESE PROBLEM SINCE MARCH 2002 TWO WEEKS AFTER WE BOUGHT THE VEHICLE. WE HAVE TRIED EVERYTHING TO RESOLVE THIS PROBLEM WITH DAIMLER-CHRYSLER. WE TOO ARE SEEKING THE HELP FROM A LAWYER THIS COMING MONDAY. PLEASE SEE THAT THE RIGHT PEOPLE GET THIS INFORMATION THAT THE GRAND CARAVAN HAS THESE PROBLEM AND MORE TOO. I WOULD LIKE THE NUMBER OR WEBSITE FOR THE NATIONAL HIGHWAY TRAFFIC AND SAFETY PLEASE. I AM [XXX] *LA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY WIFE WAS DRIVING THE 2002 DODGE GRAND CARAVAN SPORT DOWN THE STREET AND TURNED RIGHT TO GO TO WORK. ALL OF A SUDDEN BOTH AIR BAGS DEPLOYED AND SHUT THE ENGINE DOWN. SHE DIDN'T HIT ANYTHING. THEY JUST DEPLOYED ON THERE OWN. THAT WAS FRIGHTENING, BUT JUST LUCKY SHE WASN'T ON THE HIGHWAY WHEN IT HAPPENED.*AK

MY WIFE WAS DRIVING THE 2002 DODGE GRAND CARAVAN SPORT DOWN THE STREET AND TURNED RIGHT TO GO TO WORK. ALL OF A SUDDEN BOTH AIR BAGS DEPLOYED AND SHUT THE ENGINE DOWN. SHE DIDN'T HIT ANYTHING. THEY JUST DEPLOYED ON THERE OWN. THAT WAS FRIGHTENING, BUT JUST LUCKY SHE WASN'T ON THE HIGHWAY WHEN IT HAPPENED.*AK

STEERING, HYDRAULIC POWER ASSIST HOSE, PIPING & CONNECTIONS. *AK

THE POWER STEERING IS MAKING A SPORADIC WHINING NOISE ONLY IN THE FIRST FEW MILES OF DRIVING WHEN THE VEHICLE IS COLD. TRYING TO WORK WITH LOCAL DEALER TO REPLACE THE PUMP, HOWEVER, SINCE IT DOESN'T HAPPEN ALL THE TIME THEY CAN'T "FIX IT IF THEY DON'T HEAR IT" I DIDN'T CONSIDER THIS A SAFETY CONCERN UNTIL RECENTLY. IT'S HAPPENING SO OFTEN NOW THAT I FEAR THE POWER STEERING WILL FAIL. *LA

5-8-02 WIRING HARNESS FALLS INTO SERPENTINE BELT. HARNESS NOT REPLACED, REPAIRED ALSO REPLACED CAM SENSOR. I WAS TOLD THE BELT WASN'T PUT IN PROPERLY AT THE AT THE DODGE PLANT. VAN HAS INTERMITTENT POWER SURGES. DEALER CANT FIND ANYTHING. DODGE GAVE ME AN EXTENDED WARRANTY BECAUSE OF THIS PROBLEM. I THINK THEY KNEW SOMETHING.-27-03 REPLACED TRANSMISSION SOLENOID PACK. *AK 2-25-03 VAN MAKING HUMMING NOISE, COULD NOT FIND PROBLEM 8-22-03 AIR BAG LIGHT IS ON.REPLACED PASSANGER SIDE AIRBAG. 8-22-03 SPEEDOMETOR OUT OF CALIBRATION, INSTRMENTS FLIPPED AROUND BACKWARDS 9-30-03 LEFT FRONT STABOLIZER BAR MAKING NOISE. REPARED 9-30-03 CAR SHAKING DURING A TURN, REPAIRED 9-29-03 POWER SURGE AGAIN, CAN'T FIND THE PROBLEM 10-22-03 AIR BAG LIGHT ON AGAIN, REPLACED CLOCK SPRING. I'M CONSULTING AN ATTORNEY, I FEEL THIS VAN IS NOT SAFE. I WANT DODGE TO REPLACE THE VEHICLE, IT'S A LEMON AND A DANGER ON THE ROAD! WHO'S TO SAY IF THE AIR BAG WON'T GO OFF AS I'M DRIVING...OR MAYBE NOT, WHEN I NEED IT. THIS VEHICLE CLEARLY HAS AN ELECTRICAL PROBLEM THAT WILL NEVER BE FOUND. VOSS DODGE HAS BEEN VERY UNDERSTANDING ABOUT THIS PROBLEM. UNFORTUNATELY THEY CAN'T FIGURE IT OUT EITHER.*AK

I AM HAVING PROBLEM WITH MY 2002 DODGE GRAND CARAVAN STEERING WHEEL. THE STEERING WHEEL HAS A RUBBING NOISE, BINDING, VIBRATION, WANDERING AND PLAY IN STEERING. I HAVE TAKEN THE VAN FOR REPAIR AT MAROONE DODGE IN PEMBROKE PINES, FL. THE DEALER HAS TOLD ME ON SEVEN SEPARATE OCCASIONS THAT THERE IS NOTHING THEY CAN DO ABOUT THE PROBLEM. *LA

MY 2002 GRAND CARAVAN IS CONSTANTLY HAVING PROBLEMS WITH POWER STEERING HOSES. THE LAST TIME THIS OCCURED MY WIFE AND CHILDER WERE IN MOVING TRAFFIC WHEN IT COMPLETELY FAILED. THIS IS THE FOURTH TIME THIS PROBLEM HAS OCCURED AND THE REPAIR MEN CONTINUALLY STATE THAT IT IS A COLD WEATHER PROBLEM. WELL I LIVE IN NORTH DAKOTA...ITS ALWAYS COLD HERE..AND THIS LAST FAILURE OCCURED WHEN IT WAS OVER 45 DEGREES. WE NEED TO GET DOGE TO FIX THIS PROBLEM OR GIVE PEOPLE VEHICLES THAT DO NOT HAVE THIS PROBLEM OR JUST REFUND THE CONSUMERS MONEY. I DO NOT HAVE ANY FAITH IN THIS VEHICLE, AND IN THE WINTER I DO NOT ALLOW MY WIFE AND CHILDREN TO DRIVE IN IT ALONE. SHE IS SIMPLY NOT STRONG ENOUGH TO DRIVE IT WITHOUT POWER STEERING...SOMETHING NEED TO BE DONE BEFORE SOMEONE GETS KILLED.

WHILE DRIVING IN CRUISE CONTROL MODE AT 55 MPH AUTOMATIC TRANSMISSION DISENGAGED AND WENT INTO NEUTRAL MODE. DEALERSHIP INDICATED THAT TRANSMISSION WENT INTO SLEEP MODE, BUT THEY WERE UNABLE TO CORRECT THE PROBLEM BECAUSE THEY COULDN'T DUPLICATE IT.*AK

PROBLEMS WITH SEAT TENSIONER AND AUTOMATICS DOORS MALFUNCTIONING.*MR AIR BAG LIGHT REMAINS ON, AS A RESULT CONSUMER HAS HAD THE SEATBELT TENSIONER AND AIRBAG MODULE REPLACED. AUTOMATIC DOORS HAVE ALSO MALFUNCTIONED AND HAS BEEN REPROGRAMED. *TS

WHEN APPLYING THE BRAKES LEFT FRONT BRAKES SQUEAK VERY LOUDLY, AND THERE IS A DELAY IN STOPPING. *AK

AIR BAG SENSORS LIGHT HAS STARTED TO COME ON CALLED DEALER ON 09-04-03 TO SET UP AN APPOINMENT FOR 09-05-03. NOTICE OTHER COMPLAINTS FOR SAME THING. ANY RECALLS PLANED?. *AK

REPORTED AIRBAG LIGHT TO DEALER. SET UP APPOINTMENT. BROUGHT VEHICLE IN, WAS INFORMED THAT THE BODY CONTROLER NOT COMMUNICATING WITH AIRBAG MODUAL. WIRING OK, NEEDS AIRBAG MODULE OR BCM. WAS THEN INFORMED THAT IT IS NOT UNDER WARRANTY DUE TO MILEAGE. THE MILEAGE AT THE TIME OF CALL INTO DEALER WAS AROUND 34,000. BECAUSE OF THEIR BUSY SCHEDULE IT TOOK OVER A MONTH TO GET THE VEHICLE INTO THEM. BY THE TIME I DROVE OVER TO THE APPOINTMENT A MONTH LATER THE VEHICLE WAS "OUT OF WARRRANTY". PARTS ON BACK ORDER.

I PURCHASED A NEW 2002 DODGE GRAND CARAVAN ON 4/17/02. ON 4/25/02 THE VEHICLE WAS IN THE DEALERSHIP FOR THE AIRBAG LIGHT BEING ON. A SEATBELT TENSIONER HAD TO BE REPLACED.*AK

I PURCHASED A NEW DODGE GRAND CARAVAN ON 4/17/02. ON 5/8/02 THE VEHICLE WAS IN THE DEALERSHIP FOR MALFUNCTIONING AUTOMATIC REAR LIFTGATE AND RIGHT SIDE DOOR. THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM AND DID NOT DO ANYTHING.*AK

I PURCHASED A NEW 2002 DODGE CARAVAN ON 4/17/02. ON 5/27/02 THE VAN WAS IN THE DEALERSHIP WITH THE AIRBAG LIGHT ON (THIS WAS THE SECOND TIME IT WAS IN THE SHOP FOR THIS SAME PROBLEM - PREVIOUSLY IN ON 4/25/02). ACCORDING TO THE DEALER, THE SEAT BELT TENSIONER CIRCUIT WAS OPENED, WIRES TRACED BACK FROM ACM TO TENSIONER, NO CRIMPS FOUND, MODULE NEEDED TO BE REPLACED. THE AIRBAG CONTROL MODULE WAS THEN REPLACED.*AK

I PURCHASED A NEW DODGE GRAND CARAVAN ON 4/17/02. ON 11/20/02 (FOR THE SECOND TIME SINCE PURCHASE - FIRST TIME WAS 5/08/02), I HAD TO TAKE THE VAN TO THE DEALERSHIP BECAUSE THE AUTOMATIC TAILGATE AND SLIDING DOORS WERE MALFUNCTIONING. ACCORDING TO THE DEALERSHIP, IT WAS REPROGRAMMED PLM AS PER BULL.*AK

I PURCHASED A NEW 2002 DODGE GRAND CARAVAN ON 4/17/02. ON 2/21/03 THE VAN WAS IN THE DEALERSHIP WITH THE AIRBAG LIGHT ON AGAIN! THIS WAS THE THIRD TIME SINCE I PURCHASED THE VEHICLE THAT THE AIRBAG LIGHT HAD COME ON. THIS TIME THE DEALER SAID THE LEFT FRONT SEATBELT TENSIONER SHORTED AND HAD TO BE REPLACED.*AK

ON 4/17/02 I PURCHASED A NEW 2002 DODGE GRAND CARAVAN. THIS VEHICLE HAD BEEN IN THE SHOP SEVERAL TIMES SINCE THE TIME OF PURCHASE. THIS TIME IT WAS THE AIRBAG LIGHT AGAIN. ACCORDING TO THE DEALERSHIP, AIRBAG DIAGNOSTIC TESTS WERE PERFORMED AND THE LEFT FRONT SEATBELT TENSIONER CIRCUIT WAS REPROGRAMMED. I INFORMED THE MECHANIC THAT THE SECOND ROW SEATBELTS WOULD NOT "LOCK" WHEN YOU JERKED ON THEM, BUT ACCORDING TO THE MECHANIC THEY WERE "OPERATING NORMALLY AT THIS TIME". I ALSO HAD TO HAVE THEM LOOK AT THE REAR LIFTGATE AGAIN. PER THE DEALERSHIP, THE CODES WERE REPROGRAMMED AGAIN. *AK

I PURCHASED A NEW 2002 DODGE GRAND CARAVAN ON 4/17/02. SINCE THEN, THIS VEHICLE HAS BEEN IN THE SHOP FOR MULTIPLE PROBLEMS WITH THE AIRBAG LIGHT/SEATBELT TENSIONERS AND MALFUNCTIONING AUTOMATIC DOORS. THIS TIME THE VAN WAS IN THE DEALERSHIP FOR THE AIRBAG LIGHT AGAIN. PER THE DEALERSHIP THE AIRBAG MODULE WAS REPLACED AGAIN AND TENSIONER OVERLAY HARNESS COMPLETED AS PER STAR. THE REAR AUTOMATIC DOOR WOULDN'T OPEN AGAIN, HAD ALREADY BEEN REPROGRAMMED AND THIS TIME THE LIFTGATE LATCH WAS REPLACED. THIS VEHICLE IS A SAFETY HAZARD!!!!*AK

ON 4/17/02 I PURCHASED A NEW 2002 DODGE GRAND CARAVAN. THE SALESMAN SOLD THE VEHICLE TO ME WITH THE AIRBAG LIGHT ON, INFORMING ME THAT IT WAS SUPPOSED TO BE THAT WAY. IMMEDIATELY AFTER READING MY OWNERS MANUAL, I DISCOVERED THAT IT WAS NOT SUPPOSED TO BE THAT WAY. I MADE ARRANGEMENTS TO HAVE THE VAN CHECKED OUT AND SINCE THEN I HAVE HAD NOTHING BUT TROUBLE WITH THE AIRBAG LIGHT/SEAT BELTS/AUTOMATIC DOORS, ETC. THIS VAN HAS BEEN IN THE SHOP EIGHT TIMES FOR THE ABOVE REASONS. ON 7/24/03 THE ABS LIGHT ALONG WITH THE HYDRAULIC BRAKE LIGHT CAME ON. I TOOK THE VEHICLE TO THE DEALERSHIP AND IT IS STILL THERE AS OF TODAY'S DATE - 8/23/03. I CONTACTED CHRYSLER DIRECTLY ON 8/22/03 AND INFORMED THEM OF THE HAZARDOUS HISTORY OF THIS VEHICLE - THE AIRBAG MODULE HAS BEEN REPLACED SEVERAL TIMES, THE SEATBELT TENSIONERS REPLACED SEVERAL TIMES, AUTOMATIC DOORS REPROGRAMMED, ETC. I INFORMED THE CUSTOMER SERVICE REPRESENTATIVE, ARLENE, THAT I WAS AFRAID OF THE VEHICLE AND DID NOT WANT IT BACK. I WAS INFORMED BY "ARLENE" THAT THE VEHICLE PARTS HAD BEEN DELIVERED TO THE DEALERSHIP AND THAT THE VAN WOULD BE FIXED. I DON'T WANT THE VAN "FIXED". IT DOESN'T STAY "FIXED"!! IT IS A SAFETY HAZARD AND I DO NOT WANT TO BASE MY CHILDREN'S SAFETY ON THEIR IDEA OF A SITUATION BEING "FIXED" WHEN THEIR TRACK RECORD OBVIOUSLY STINKS. AM I GOING TO HAVE TO WAIT UNTIL AN ACCIDENT AND EITHER MYSELF OR, LORD FORBID, ONE OF MY CHILDREN ARE SENT AIRBORNE THROUGH THE WINDSHIELD? I WAS INFORMED BY "ARLENE" THAT SINCE T

IN 2002 I PURCHASED A NEW DODGE GRAND CARAVAN SPORT. THE VEHICLE HAS BEEN IN MY POSSESSION JUST UNDER A YEAR AND HAS APPROX. 20,800 MILES ON IT.THIS VEHICLE HAS ALREADY HAD 2 MAJOR REPAIRS TO SYSTEMS THAT AFFECT THE SAFETY OF THE VEHICLE. *AK 1. POWER STEERING HOSE RECALL 2. TRANSMISSION PUMP FAILURE. IN ADDITION TO THESE REPAIRS THERE WAS ALSO AN EXTENDED WARRANTY PLACED ON THE A/C UNIT BECAUSE IT IS EXPECTED TO FAIL, REPLACEMENT OF THE STEREO AND REPEATED REPAIRS TO THE FRONT CARPET PULLING OUT AT THE CORNERS. THE CARPET HAS BEEN "FIXED" HOWEVER NOW THE EMERGENCY BRAKE ASSEMBLY IS PROTRUDING ON THE DRIVER FLOORBOARD.

2002 DODGE GRAND CARAVAN VEHICLE DOES NOT MOVE WHEN SHIFTED INTO REVERSE. INTERMITTENT PROBLEM. DEALER UNABLE TO DUPLICATE PROBLEM AND REFUSED TO REPLACE TRANSMISSION UNLESS PROBLEM COULD BE DUPLICATED. SAFETY HAZARD: DRIVER MAY INADVERTENTLY EXIT VEHICLE WITH GEAR SELECTOR IN REVERSE POSITION. VEHICLE MAY SUDDENLY MOVE AND CAUSE INJURY OR DEATH. EVENTUALLY, TRANSMISSION ENGAGES IN REVERSE, TAKING BETWEEN 15 SECONDS TO ONE MINUTE. CYCLING GEAR SELECTOR AND CHANGING ENGINE RPM SEEM TO HAVE NO INFLUENCE ON WHEN TRANSMISSION MAY ENGAGE IN REVERSE. *NLM

WHILE DRIVING THE VEHICLE WAS INVOLVED IN AN ACCIDENT IN WHICH ANOTHER VEHICLE IMPACTED THE DRIVER'S SIDE GOING ABOUT 50 MPH. THE FRONTAL AIR BAGS DID NOT DEPLOY WHICH RESULTED IN INJURIES TO THE DRIVER. THE VEHICLE WAS A TOTAL LOSS. *PH *NLM

I OWN A 2002 DODGE GRAND CARAVAN WITH APPROXIMATELY 11,000 MILES. THE AIR BAG LIGHT HAS BEEN ILLUMINATING INTERMITTENTLY WHILE DRIVING. THE CAR IS CURRENTLY AT THE DEALER FOR SERVICE AND THEY INDICATED IT WOULD TAKE SEVERAL DAYS TO CHECK OUT THE WIRING. AS AN ELECTRONIC ENGINEER I FIND THIS TO BE BIZARRE. THE CAR HAS LOW MILEAGE AND THE IMPLICATION OF THE DAYS TO CHECK RESPONSE IS THAT THERE IS A FRAYED WIRE SOMEWHERE AS THE CONNECTOR HAS CHECKED OUT ALL RIGHT. IF THE CAUSE IS A CHAFED WIRE THEN THERE IS A SERIOUS DESIGN FLAW COMPROMISING THE AIRBAG SAFETY FEATURE. *AK

THE REAR SEATBELTS ON THE REAR BENCH OF OUR 2002 DODGE GRAND CARAVAN DO NOT STAY LATCHED ON OUR CARSEATS. IN JUNE OF 2003 I NOTIFIED DODGE AND THEY STATED THEY HAD NOT RECEIVED ANY COMPLAINTS REGARDING THIS ISSUE. THEY NOW HAVE MY COMPLAINT - REFERRAL #11380233. THE REAR BENCH IS ALSO NOT LATCH EQUIPPED BUT DOES HAVE ONE REAR TOP TETHER ANCHOR PLACED IN THE MIDDLE. I HAVE 3 (SOON TO BE 4) CHILDREN IN CARSEATS. I WAS UNDER THE IMPRESSION THAT ALL SEATS WERE TO BE LATCH COMPATIBLE IN ALL POSITIONS. AS FOR THE SEATBELT ISSUE, THE DEALER CLAIMED IGNORANCE TO THE INTERNET SO I HAVE PRINTED OFF THE STORIES ON UNSAFEBELTS.COM TO TAKE TO THEM TODAY WHEN I GO TO PICK IT UP. THEY CLAIM THEY HAVE NOT BEEN ABLE TO TRIGGER THE RESPONSE - BUT THEN THEY DIDN'T TRY TO BUCKLE IN ONE OF MY MANY CARSEATS EITHER SO THEY WILL BE DOING THAT TODAY.*AK

WHILE DRIVING AND BRAKES ARE DEPRESED THEY MAKE A LOUD NOISE ,LOCK UP AND HESTIATE TO STOP. DEALESHIP CONTACTED.*AK

CONSUMER STATES THAT REAR-END FELT AS IF DRAGGING WHILE DRIVING. DEALER DIAGNOSED THAT PLATE, WHICH COVERS THE BRAKE SYSTEM, IS DEFECTIVE CAUSING WATER TO LEAK INTO THE SYSTEM, RESULTING IN RUSTING. THIS CONDITION CAUSES COMPLETE BRAKE FAILURE. *AK

2003 DODGE GRAND CARAVAN ES WITH MICHELIN MX4 P215/60R17 96S TIRES (DOT B9KX DVMX 1102). TWO TIRE HAVE HAD DAMAGED SIDEWALLS. ONE TIRE ON THE PASSENGER REAR RESULTED IN A SLOW LEAK. THE OTHER, ON THE PASSENGER FRONT, HAS A BULGE AFTER CONTACT WITH THE CURB. THE SENCOND TIRE WAS FINE FOR ONLY MINUTES EARLIER DURING AN OIL CHANGE AND RECALL WORK AT THE DEALERSHIP. NO ABNORMAL CONTACT WITH A ROAD HAZARD OCCURRED DURING THE TWO MILE DRIVE FROM THE DEALER TO HOME. *AK

AIRBAG SENSOR LIGHT CONTINUES TO STAY ON. DEALER NOTIFIED. *AK

I HAVE A 2002 DODGE GRAND CARAVAN WITH UNSAFE SEAT BELTS IN THE REAR. I WANT DAIMLER-CHRYSLER TO REPLACE THEM AT THEIR EXPENSE ASAP!*AK

WHILE DRIVING AT 5-10 MPH VEHICLE STALLED AND THEN COMPLETELY LOCKED UP COMING OFF OF A RAMP. UPON STARTING AGAIN IT STARTED TO JERK. TOOK VEHICLE TO THE DEALER. THE PROBLEM STILL EXISTS. *AK

THE AIR BAG ON THE PASSENGER SIDE WAS INOPERATIVE. THE AIR BAG HAD TO BE REPLACED. *NLM *CB *NLM