Page 5 of 6 · complaints 201–250 of 298

2001 Dodge Grand Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Visibility › Power Window Devices and Controls
Filed Mar 23, 200457,000 milesFL

IAM THE OWNER OF A 2001 GRAND CARAVAN SPORT AND FROM DAY ONE THE POWER WINDOWS DRIVER AND PASSENGER ACTING UP.THEY WILL GO DOWN BUT I CANNOT BRING THEM UP AGAIN IMMEDIATELY,I'LL HAVE TO WAIT FOR A WHILE AND THEN COME UP A FEW INCHES , AND WAIT AGAIN, IT TAKES 5 MINUTES TO ROLL UP A POWER WINDOW.THE FIRST TIME CHRYSLER REPAIR THE SOLENOIDS UNDER WARRANTY, A YEAR LATER THE SAME WINDOWS START ACTING UP AGAIN TO THE POINT THAT I HAVE TO PULL THE WINDOW UP WITH MY HANDS AND SOMEBODY ELSE PUSHING THE BUTTON AT THE SAME TIME, A PROCESS THAT TAKES AT LEAST 10 MINUTES, SO MUCH FOR THE OPTION OF POWER WINDOWS .I CONTACT CHRYSLER ABOUT THE WINDOWS AND THE RESPONSE WAS IT'S NOT COVERED ANY MORE UNDER THEIR WARRANTY.A CAR COMPANY AS BIG AS CHRYSLER-BENZ ARE, IF THEY CANNOT MAKE POWER WINDOWS THAT WILL WORK , THEY SHOULD NOT BE ALLOWED TO OFFERED AS AN OPTION.*AK

Suspension › Front › Control ArmCrash
Filed Mar 16, 200466,094 milesMD

DRIVING AROUND A CURVE AT 35 MPH THE CAR WOULD NOT STRAIGHTEN OUT AND INSTEAD BEGAN FISHTAILING AND SPINNING OUT OF CONTROL. CAR RAN OFF THE ROAD UP AN INCLINE WHERE IT CAME TO REST. RIGHT FRONT WHEEL WAS PERPENDICULAR TO CAR WITH TIRE HANGING OFF OF RIM. WE LATER LEARNED THAT THE RIGHT CONTROL ARM HAD SNAPPED. MANUFACTURER CLAIMS I MUST HAVE HIT A VERY DEEP POTHOLE, BUT WE ARE UNAWARE OF ANY SUCH OCCURRENCE. NO DEEP POTHOLES EXISTED ON AREA OF ROAD WHERE CAR WENT OUT OF CONTROL. ALSO, THE TIRE RIM WAS NOT DAMAGED. *JB

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Mar 5, 200460,000 milesPA

THE BRAKE MASTER CYLINDER HAS FAILED TWICE: 4/02 AND 2/04. *JB

Suspension › Front
Filed Mar 4, 200438,139 milesDE

BUSHINGS ON RIGHT LOWER CONTROL ARM FAILED. PROBLEM WAS NOT DIAGNOSED BY PRICE DODGE IN NEW CASTLE, DE, IN NOV '03, NECESSITATING REPLACEMENT OF ENTIRE FRONT SUSPENSION IN FEB '04.

Power Train › Automatic Transmission
Filed Mar 2, 200434,700 milesMS

WHILE DRIVING 10 MPH TRANSMISSION FAILED. VEHICLE JERKED FORWARD, MADE A LOUD NOISE, AND THEN IT WAS HARD TO SHIFT GEARS. *AK

Steering › Hydraulic Power Assist › Power Steering Fluid
Filed Feb 8, 2004CT

VEHICLE BEGAN TO VIBRATE AND MAKE NOISE WHEN STEERING. PROBLEM ATTRIBUTABLE DUE TO LOSS OF POWER STEERING FLUID CAUSED BY CRACKED/BROKEN HOSES IN THE POWER STEERING SYSTEM.*AK

Service Brakes, Hydraulic
Filed Jan 15, 2004WI

I ONLY HAVE 25,000 MILES ON MY 2001 DODGE GRAND CARAVAN. (1) THE SWAY BAR LINKS WERE REPAIRED TWICE, AND PARTS ARE ON BACK ORDER FOR A THIRD REPAIR. (2) I HAD TO REPLACE THE FRONT BRAKES AFTER ONLY 14,000 MILES, AND THEY ARE HALF GONE ALREADY AT 25,000 MILES, PLUS THE REAR BRAKES HAVE TO BE REPLACED. (3) THE ENGINE HAS A FLAT SPOT DURING ACCELERATION, AND I GET ABOUT 11 MILES PER GALLON IN THE CITY, AND ABOUT 15-16 MILES PER GALLON ON THE HIGHWAY. IT STATED IT GOT 18 MILES PER GALLON IN THE CITY, AND 24 MILES PER GALLON ON THE HIGHWAY. (4) THE TRANSMISSION MAKES A MOANING SOUND; THE POWER STEERING WAS LEAKING FLUID, (5) I HAD TO REPLACE THE BATTERY THE FIRST SUMMER I HAD IT, THE ANTI LOCK BRAKES WENT OUT EARLY THIS SUMMER (6) THE DRIVER?S SIDE WINDOW WOULD NOT ROLL UP WHEN WE WERE AT BEAR COUNTRY USA SURROUNDED BY BEARS (7) THE SHIFT GEAR LEVER SOMETIMES SLIPS FROM DRIVE TO NEUTRAL, AND I HAVE HAD THAT LOOKED AT TWICE (8) THE CRUISE CONTROL WENT OUT LAST SUMMER

Service Brakes, Hydraulic
Filed Jan 15, 2004CT

I NOTICED THAT AT HIGHWAY SPEEDS 50-65 MPH THE VAN WOULD SHUTTER VIOLENTLY WHEN THE BRAKES WERE APPLIED MAKING IT VERY HARD TO STOP AND ALSO CAUSING THE VAN TO PULL LEFT OR RIGHT. AT LOWER SPEEDS I HAD THE SAME RESULTS. I NOTIFIED THE DEALER ABOUT THIS PROBLEM AND WAS TOLD THIS WAS NORMAL REACTION OF THE BRAKING SYSTEM. WHICH I FOUND TO BE QUIT ODD SINCE I'VE NEVER EXSPRIENCED THIS TYPE OF PROBLEM BEFORE ON A CHRYSLER PRODUCT. FINALLY WITH 23075 MILES, I TOOK THE VAN IN TO HAVE THE FRONT ROTORS CHANGED BECAUSE THEY WHERE FOUND TO BE (WARPED). PLEASE NOTE THAT I TOOK THE VAN TO AN OUTSIDE VENDER (BRAKE SYSTEMS OF AMERICA)WHERE THEY DID A FULL INSPECTION OF THE BRAKING SYSTEM,AND TEST DRIVING THE VAN THEY FOUND THAT THE FRONT ROTORS WHERE WARPED.ALSO NOTE THE REASON THEY DIDN'T REPAIR THE VAN WAS BECAUSE THEY SAID IT MIGHT VOID THE CHRYSLER WARRANTY.IS THIS A WIDE SPREAD PROBLEM WITH THE 2001 CHRYSLER AND DODGE PRODUCTS PREMATURE WARPING OF EITHER THE FRONT OR REAR ROTORS OR A MANUFACTURING, QUALITY CONTROL ISSUE WHICH EVER THE CONSUMER IS GETTING STUCK FOOTING THE REPAIR BILL.

Fuel System, Gasoline
Filed Jan 15, 200426,000 milesMT

WHEN REFUELING, I SLIGHTLY BUMPED THE GAS DOOR AND IT BROKE IN TWO. NOT A REAL BIG DEAL, BUT IT IS MADE OF PLASTIC AND IT BROKE VERY EASILY. NOT A GREAT DESIGN. HAVE THERE BEEN MORE COMPLAINTS OF THIS PROBLEM? THANK YOU

Visibility › Power Window Devices and Controls
Filed Jan 15, 200445,000 milesTN

1) 1ST MONTH-THE TAILGATE LATCH WOULDN'T OPEN. 2) 1ST YEAR - THE DRIVER'S SIDE WINDOW WOULD PERIODICALLY FREEZE AND NOT GO UP. THEY SAID THEY COULDN'T FIX IT UNTIL IT STAYED BROKEN 3) 11/06/03 AT 45,000 MILES THE LIGHTS WHICH FLASH WHEN THE REMOTE UNLOCKS THE DOORS, FLASHED & COULDN'T BE TURNED OFF. THE HEADLIGHTS WOULD NOT WORK WHEN THIS HAPPENED. 4)11/09/03 THE HEADLIGHTS TURNED OFF WHILE DRIVING ON INTERSTATE THEN FLASHED BACK ON. IT HAPPENED 4 TIMES. TOTAL DARKNESS @ 70 MPH IS FRIGHTENING

Structure › Frame and Members
Filed Jan 7, 2004ND

MY 2001 DODGE GRAND CARAVAN SPORT HAD ITS SERPENTINE BELT SHREDDED AND ALTERNATOR BLOWN DUE TO SNOW PACKED UP IN THE ENGINE. THE ANGLE OF THE UNDERCARRIAGE AND THE FACT THAT THERE IS NO BLOCKER ON THE UNDERNEATH TO PREVENT THIS FROM OCCURING MADE THIS AN EXPENSIVE ORDEAL. I WAS TOLD BY DAIMLER/CHRYSLER THAT THERE WAS NO WAY THEY COULD CONTROL THE SNOW SO THIS WASN'T THEIR PROBLEM TO FIX. WHEN I BUY A VEHICLE, I EXPECT IT TO WORK IN ALL WEATHER AND ROAD CONDITIONS. IT SHOULD NOT MATTER IF THERE IS SNOW ON THE GROUND OR NOT. THEY SHOULD BE REQUIRED TO PREVENT THIS FROM HAPPENING.*AK

Electrical System
Filed Jan 6, 200435,000 milesTN

DODGE GC 2001 STALLED WHILE IN MOTION WITH NO WARNING DURING A VERY HEAVILY TRAVELED AREA IN A SCHOOL ZONE WITH MANY POTENTIAL HAZARDS. LUCKILY I WAS ONLY GOING ABOUT 10 MPHS AND COMING TO A STOP. I INTERRUPTED FLOW OF TRAFFIC AT TIME OF FAILURE AND WHEN THE TOW TRUCK CAME. A POLICE OFFICER HELPED DIRECT TRAFFIC. MECHANIC SAID LEAK DETECTION PUMP WENT OUT WHICH CAUSED THE PCM (POWER TRAIN CONTROL MODULE) TO SHORT OUT. THIS PCM CONTROLS MANY ELECTRICAL ELEMENTS. THE ENGINE LIGHT IS ON, THE SPEEDOMETER AND PASSENGER WINDOW DOESNT WORK AND I AM TOLD THAT SEVERAL SYSTEMS COULD FAIL BUT IT IS DRIVEABLE. I HAVE SEARCHED MANY DEALERSHIPS IN MANY STATES WITH ALL THE SAME ANSWER. THE PART I NEED, THE PCM, IS ON NATIONAL BACK ORDER. THERE ARE NONE AVAILABLE IN THE US. THIS IS THE ONLY VEHICLE I HAVE TO TRANSPORT MY CHILDREN. I CONTACTED DC CORP AND THEY WILL NOT TELL ME IF IT IS SAFE TO DRIVE W/ A FAULTY PCM. IT HAS BEEN 3 WEEKS AND MY VAN IS NOT FIXED. I AM AT THEIR MERCY AND THEY HAVE DENIED RESPONSIBILITY AS WELL AS A RENTAL REQUEST UNTIL MY VAN CAN BE FIXED PROPERLY. "UNFORTUNATELY, YOUR REQUEST FOR A RENTAL VEHICLE HAS BEEN DECLINED." THEY CLAIM "WE ARE UNABLE TO BE OF ASSISTANCE IN EXPEDITING PARTS THAT ARE NOT ON ORDER" THE PART HAS BEEN ORDERED. AGAIN I QUESTIONED THE SAFETY OF DRIVING THE VEHICLE WITH A FAULTY PCM WITH NO ANSWER AS OF YET. THEIR ARE OVER 250 PCM'S ON BACK ORDER.*AK

Seat Belts › Integrated Child Seat
Filed Jan 5, 200447,000 milesPA

THE INTEGRATED CHILD SEAT BUCKLE DOESN'T LATCH ALL THE TIME, AND IT IS HARD TO RELEASE. THE INTEGRATED SEAT IS LOCATED ON THE PASSENGER'S SIDE MIDDLE BENCH SEAT. MECHANIC STATED TO THE CONSUMER THAT THE BUCKLE WAS DEFECTIVE. *AK

Power Train › Automatic Transmission › Torque Converter
Filed Jan 2, 200455,000 milesGA

2001 DODGE GRAND CARAVAN- BAD PUMP & TORQUE CONVERTER ON TRANSMISSION. NLY 55, 000 MILES! ARRANTY IS INSUFFICIENT.*AK

Power Train › Automatic Transmission
Filed Dec 24, 200357,400 milesFL

2001 DODGE GRAND CARAVAN. AT 57,000 MILES THE FRONT PUMP ON THE AUTOMATIC TRANSMISSION FAILED, RESULTING IN COMPLETE TRANSMISSION FAILURE. $3,500 TO REPLACE WITH RECONDITIONED TRANSMISSION. DAIMLER-CHRYSLER CUSTOMER SERVICE REFUSED TO PAY ANY AMOUNT FOR REPAIRS.*AK

Visibility › Power Window Devices and Controls
Filed Dec 21, 200340,000 milesNY

I OWN A 2001 DODGE GRAND CARAVAN SPORT. I HAVE EXPERIENCED PROBLEMS WITH THE POWER WINDOWS ON BOTH THE DRIVERSIDE AND PASSENGER SIDE. THE WINDOWS WILL INTERMITTENLY WORK. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP AND PAID 210.72 JUST FOR THE REPAIR OF DRIVERSIDE. THE DEALER DID NOT HAVE THE PART IN STOCK FOR THE PASSENGERSIDE. THE DEALER STATED THAT THEY REPLACED THE POWER WINDOW REGULATOR. I AM STILL WAITING FOR THE PASSENGERSIDE REGULATOR TO COME IN SO THAT TOO CAN BE REPLACED. THIS CONCERNS ME BECAUSE I WOULD NOT BE ABLE TO OPEN THE WINDOWS IN CASE OF AN EMERGENCY, WHEREAS I WOULD NOT BE ABLE TO OPEN THE DOOR.*AK

Service Brakes, Hydraulic
Filed Dec 13, 2003WA

BRAKES PULSE WHEN STOPPING, ESPECIALLY NOTICEABLE AT LOWER SPEEDS. VAN MILEAGE IS ABOUT 22,000 MILES. FIRST NOTICED THE PROBLEM AT ABOUT 8000-10,000 MILES, AND IT HAS STEADILY GOTTEN WORSE. IT IS QUITE PROMINENT NOW. PRESUMABLY THE ROTORS ARE WARPED. THE (ORIGINAL) BRAKE PADS ARE STILL IN VERY GOOD CONDITION. WE ARE VERY CONSERVATIVE DRIVERS AND RARELY MAKE FAST STOPS. DEALER SAYS BRAKES ARE WARRANTEED FOR ONLY A YEAR. APPARENTLY, SO ARE THE ROTORS. THE INCIDENT DATE IS THE DATE I POSTED THIS NOTICE. THE PROBLEM HAS BEEN ONGOING FOR WELL OVER A YEAR. WE DIDN'T NOTICE IT MUCH AT FIRST, BUT IT IS NOW PRONOUNCED ENOUGH ONE CANNOT MISS IT. *AK

Power Train › Automatic Transmission
Filed Dec 11, 200351,000 milesSC

TRANSMISSION DISINTEGRATED. AS A RESULT, VEHICLE BECAME INOPERATIVE. *AK

Steering › Rack and Pinion › Rack
Filed Nov 30, 200335,000 milesNM

I AM WRITING IN REQUEST FOR YOUR ASSISTANCE IN A MATTER CONCERNING MY 2001 DODGE GRAND CARAVAN. RECENTLY WE BROUGHT OUR VEHICLE INTO MANAHAWKIN CHRYSLER PLYMOUTH; DODGE ON RT. 72 IN MANAHAWKIN, NEW JERSEY FOR SERVICE. WE WERE INFORMED THAT THE VEHICLE, WHICH HAD ONLY JUST HIT 39,000 MILES, WAS IN NEED OF A NEW STEERING RACK AND TIE RODS. I HAD THE VEHICLE REPAIRED AND YET THERE CONTINUES TO BE ODD NOISES IN THE FRONT END. A FEW DAYS LATER THE STEERING DID NOT FUNCTION, AS SOMEONE DID NOT CONNECT A POWER STEERING HOSE PROPERLY AND ALL THE FLUID LEAKED OUT. I AM NOW CONCERNED FOR THE SAFETY OF MY FAMILY. AS AN INDIVIDUAL WHO HAS A GOOD UNDERSTANDING OF AUTO MECHANICS, I AM CERTAIN THAT A STEERING RACK DOES NOT NORMALLY GO BAD SO EARLY IN THE LIFE OF A CAR. EVEN THE DODGE MECHANICS I HAVE SPOKEN TO HAVE INDICATED THAT THIS SHOULD NEVER HAVE HAPPENED.*AK

Vehicle Speed Control
Filed Nov 28, 2003WA

SPEEDOMETER WAS OPERATING ERRATICALLY. SOMETIMES IT WORKED FINE, SOMETIMES IT RACED FROM 0 TO 120 MPH, MOVING BACK AND FORTH RAPIDLY,AND SOMETIMES IT RESTED ON 0 MPH WHILE CAR WAS IN MOTION. WHEN STOPPED AT STOP SIGN AND / OR RED LIGHT AND WHILE VEHICLE IN GEAR, VAN SOMETIMES STALLED. VAN OFTEN STALLED WHEN MOVING IN REVERSE. FEARED THAT VEHICLE WOULD LOSE POWER AT HIGH SPEED, RESULTING IN A COLLISION. DEALER WORKED ON VAN FOR ONE FULL DAY. RETURNED VAN CLAIMING THAT PROBLEM WAS CORRECTED; REPLACED OUTPUT SPEED SENSOR. WITHIN FIVE MINUTES AFTER LEAVING DEALER, SPEEDOMETER BEGAN MOVING ERRATICALLY AGAIN. VEHICLE HAS BEEN WITH DEALER FOR OVER ONE WEEK. DEALER CLAIMED THAT SPEEDOMETER WOULD NOT ACT UP FOR THEM LONG ENOUGH TO DETERMINE PROBLEM. DEALER WANTED LONER VEHICLE RETURNED, BUTOWNER REFUSED; NOT UNTIL PROBLEM WAS CORRECTED. VEHICLE PURCHASED JUNE 2001 AND HAD LESS THAN 29000 MILES WHEN MALFUNCTION WAS NOTICED -- EARLY OCTOBER 2003.*AK

Equipment1 injured
Filed Oct 30, 200337,435 milesNJ

WE HAVE A 2001 DODGE GRAND CARAVAN WITH DUAL SLIDING DOORS AND POWER LEFTISTS. THE POWER SLIDING DOOR WAS STARTING TO CLOSE AND IT HIT MY WIFE'S HAND AND DID NOT STOP. IT CUT 3 FINGERS ON HER HAND. AS IT WAS HITTING HER HAND SHE PUT PRESSURE ON THE DOOR AND IT WENT BACK. WE HAVE REPORTED THIS TO DODGE AND THEIR ACCIDENT DEPARTMENT SAID SOMEONE WOULD CONTACT US TO INSPECT THE VEHICLE. THEY HAVE NOT DONE SO. I HAVE THREE SMALL CHILDREN AGES 2 YEARS TO 4 YEARS AND IF THE DOOR HIT THEM IT WOULD CRUSH THEM POSSIBLY TO DEATH. *LA

Steering › Rack and Pinion
Filed Oct 24, 200341,000 milesNY

FRONT END ROAD NOISE THAT TWO MECHANICAL SHOPS ATTEMPTED TO REPAIR BY REPLACING SWAY BAR BUSHINGS IN ONE SHOP AND A TIE ARM IN THE SECOND SHOP ENDED UP NOT CORRECTING THE PROBLEM. FURTHER INVESTIGATION DETERMINED IT WAS THE RACK AND PINION. CLERK AT THE DEALERSHIP INDICATED THEY HAD A THOUSAND ON ORDER, NO EXAGGERATION. HE INFORMED ME THAT THEY ALL GO ON THE CHRYSLER MINIVANS. MY VAN IS A 2001 GRAND CARAVAN SPORT WITH 42000 MILES. MANUFACTURER WILL NOT DO ANYTHING TO ASSIST. SOUNDS LIKE A RECALL IS IN ORDER IF THEY ARE AS PROBLEMATIC AS I HAVE BEEN INFORMED. *LA

Steering › Hydraulic Power Assist › Power Steering Fluid
Filed Oct 23, 200338,400 miles

RECENTLY MY POWER STEERING STARTED MAKING A NOISE WHEN I TURNED. THE VAN HAS 38,000 MILES ON IT. WHEN THE DEALERSHIP REFUSED TO LOOK AT IT UNDER WARRANTY I CALLED DIAMLERCHRYSLER AND COMPLAINED. 2,000 MILES OVER WARRANTY SHOULD NOT PREVENT THEM FROM FIXING A PROBLEM WITH THE STEERING! DIAMLERCHRYSLER AUTHORIZED THE REPAIRS AT NO COST TO US. THE DEALERSHIP TOLD US LATER THAT THERE IS A KNOW DESIGN FLAW WITH THE RESERVOIR, BUT NO RE-CALLS HAVE BEEN ISSUED. WE WERE LUCKY, THE PROBLEM OCCURRED CLOSE ENOUGH TO THE WARRANTY TO GET DIAMLERCHRYSLER TO PAY, BUT I PERSONALLY FEEL THAT KNOWN FLAWS SHOULD BE FIXED AT THE COMPANY'S EXPENSE.

Vehicle Speed Control › Cruise Control
Filed Oct 11, 200353,800 milesPA

CRUISE CONTROL AUTOMATICALLY ENGAGED WITHOUT ANY ACTION TAKEN BY THE DRIVER. THIS HAS HAPPENED ON TWO OCCASIONS IN THE LAST WEEK. *LA

Air Bags › Frontal › Sensor/Control Module
Filed Oct 8, 2003IL

CLOCKSPRING FAILED, CAUSING AIRBAG SENSOR LIGHT TO STAY ON. *AK

Power Train › Automatic Transmission
Filed Sep 23, 200362,251 milesTN

PROBLEMS WITH VEHICLE'S TRANSMISSION AND GEAR SHIFT.*MR THE TRANSMISSION SLIPPED INTO A LOWER GEAR WHICH CAUSED THE VEHICLE TO SLOW DOWN. THE FRONT AND REAR PLANATARY GEARS WERE REPLACED.*TS *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 26, 200324,950 milesWA

FRONT DISC BRAKE ROTORS WARPED AT UNDER 25,000 MILES. NO TRAILER TOWING OR EXCEPTIONAL USE WAS INVOLVED. *NLM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 13, 200323,000 milesGA

BRAKE ON FRONT DRIVER SIDE ATE INTO ROTOR WHERE THE ROTOR HAD TO BE REPLACED. IT COULD NOT BE RESURFACED ACCORDING TO DEALERSHIP. VEHICLE HAD 23000 MILES. ABOUT 3/4 OF THAT WAS INTERSTATE MILES.*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 5, 200334,000 milesFL

MY VEHICLE IS 28 MONTHS OLD AND I AM ALREADY ON MY THIRD FUEL TANK CAP. THE PREVIOUS TWO CAPS BEGAN LEAKING WHICH WAS DETECTED BY MY COMPUTER. THE FIRST CAP WAS REPLACED JUST THIS PAST NOVEMBER, 2002. THIS CAP HAD TO BE REPLACED ONLY 8 MONTHS LATER. THIS LAST REPLACEMENT WAS NOT UNDER WARRANTY BECAUSE MY VEHICLE HAD REACHED IT'S 36,000 MILES SINCE THE FIRST TIME THE CAP WAS REPLACED IN NOVEMBER OF 2002. *AK

Exterior Lighting › Headlights
Filed Jul 30, 200338,000 milesIL

HEADLIGHTS WILL GO OFF AND FLICKER. SOMETIMES STAY OUT FOR ABOUT 2 SECONDS, AND THEN WILL EVENTUALLY COME BACK ON. NOTHING I DO WILL MAKE THEM COME BACK ON. I HAVE TO WAIT FOR THEM TO COME BACK ON ON THEIR OWN ACCORD. IT HAPPENS AT VARYING SPEEDS - ANY WHERE FROM 15 MPH TO 65 MPH. IT DOESN'T MATTER IF THE ROAD IS SMOOTH OR NOT, OR WHAT THE WEATHER CONDITIONS ARE. I'VE REPORTED IT TO DIAMLER/CHRYSLER WITH NO RESULTS. THEY SIMPLY STATED THERE HAVE BEEN NO OUTSTANDING RECALLS ON MY VEHICLE. HEADLIGHTS GOING OUT ON THEIR OWN IN THE MIDDLE OF THE NIGHT WHILE DRIVING IS AN EXTREME SAFETY HAZARD, NOT TO MENTION I COULD GET A TICKET FOR DRIVING WITHOUT MY HEADLIGHTS. I WOULD LIKE THIS SITUATION LOOKED INTO. THANK YOU.*AK

Power Train › Automatic Transmission › Torque Converter
Filed Jul 22, 2003TX

CONSUMER STATES THAT WHILE DRIVING THE TORQUE CONVERTER "CAME APART" CAUSING THE TRANSMISSION TO FAIL. THE MANUFACTURER OFFERED CONSUMER $500 TOWARD THE TOTAL REPAIR BILL AS A "GOODWILL" GESTURE.

Steering › Rack and Pinion
Filed Jul 22, 20036,000 milesTX

WHILE DRIVING, THE RACK AND PINION FAILED CAUSING CONSUMER TO LOSE CONTROL OF VEHICLE'S STEERING NARROWLY AVOIDING A COLLISION.

Air Bags › Frontal › Sensor/Control Module
Filed Jul 22, 2003TX

WHILE DRIVING, THE AIR BAG WARNING LIGHT ILLUMINATED. DEALER DIAGNOSED THAT THE AIR BAG MODULE AND SENSOR HAD FAILED AND REPLACED.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 20, 200316,200 milesLA

TODAY, WHILE DRIVING OUR DODGE GRAND CARAVAN, MY WIFE APPLIED THE BRAKES. THEY MADE A GRINDING NOISE, AND THE ABS LIGHT CAME ON. THE CAR HAS SLIGHTLY OVER 16,000 MILES AND THIS IS THE THIRD TIME THAT THIS HAS OCCURRED. THE FIRST WAS WHEN THE VEHICLE WAS 9 MONTHS OLD WITH 5 600 MILES ON IT. THE SECOND WAS WHEN THE VEHICLE WAS 23 MONTHS OLD WITH 14,612 MILES ON IT. TODAY, IN LIESS THAN 2 MONTHS AND 2000 MILES IT HAS OCCURRED AGAIN. WE ARE WORRIRED THAT THERE IS A DESIGN DEFECT WITH THE BRAKING SYSTEM ON THIS VEHICLE.*AK

Power Train › Axle Assembly
Filed Jun 26, 20038,500 milesID

THE REAR AXLE WARPED. *NLM WHEN THE REAR TIRE VIBRATED AND MADE AN ERRATIC SOUND, THE CONSUMER PULLED OVER AND DISCOVERED THE ONE REAR TIRE HAD WORN TO THE CORD. (THE SECOND TIRE SHOWED SEVERE WEAR) *SCC *JB

Electrical System
Filed Jun 20, 200376,000 milesWI

THE REGULATOR ON THE FRONT POWER DRIVER SIDE AND PASSENGER SIDE WINDOWS IS FAULTY. OUR VAN WAS BUILT IN CANADA AND IT APPEARS TO BE A COMMON TRAIT OF THOSE VEHICLES. THIS IS A SERIOUS DEFECT THAT COULD RESULT IN INJURIES, SOMEONE SHOULD BE HELD RESPONSIBLE FOR THIS DEFECT AND IMPLEMENT A RECALL TO REPAIR THE PROBLEM- OR DISCONTINUE MANUFACTURING VEHICLES THAT DODGE WILL NOT STAND BEHIND. *NLM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 9, 200332,194 milesCA

BRAKE ROTORS ARE WEARING OUTN PREMATURELY, VEHICLE ONLY HAS 6000 MILES. DEALER NOTIFIED. *AK

Electrical System › Alternator/Generator/Regulator
Filed Jun 1, 200320,220 milesNE

ALTERNATOR BOLT BROKE IN ENGINE BLOCK, CAUSING STRESS ON TIMING CHAIN/ALTERNATOR BRACKET FROM SERPENTINE BELT THUS BREAKING BRACKET, CAUSING BELT TO COME OFF. *TT

Visibility › Power Window Devices and Controls
Filed May 30, 200331,000 milesWI

2001 DODGE GRAND CARAVAN SPORT DRIVERS SIDE WINDOW. WINDOW REGULATER IS FAULTY CAUSING THE POWER WINDOW TO OPERATE VERY SLOW, AND SOME TIMES STOPING IN ONE PLACE ALL TOGETHER AND TO WORK ONE TIME AND NOT THE NEXT! CAUSING GREAT RISK FOR CHILDREN! THEY COULD GET A ARM HEAD ECT.. COUGHT AND THE WINDOW, WITH THE REGULATOR TO DECIDE IF IT WANTS TO WORK OR NOT IN ORDER TO PUT THE WINDOW UP OR DOWN! CONSIDERING THIS IS A FAMILY VAN I THINK THIS IS A GREAT RISK TO CHILDREN OR ADULTS !! I COMPLANIED TO THE DEALERSHIP RUSS DARROW GROUP IN APPLETON WISCONSIN BACK IN JAN 2003 OF THE PROBLEM, WITH NO COMPLIANCE, RUSS DARROW GROUP TOLD ME THAT THE WINDOW NEEDED TO STOP WORKING ALL TOGETHER , THAT IT IS NORMAL TO WORK SLOWLEY. NOW THAT MY VAN IS OUT OF WARRANTY THEY TOLD ME THER IS NOTHING THAT THEY CAN DO ABOUT IT! AFTER DOING SOME RESURCH I TALKED WITH CHRYSLER HEADCORDERS AND THEY TOLD ME THAT MY VAN WAS A CANADA BUILT VAN AND THAT THEY COULD NOT HELP ME! DEALSHIP DID NOT TELL ME THAT WHEN YOU BUY A CANADA CAR THAT YOU MAY HAVE PROBLEMS IS THE US FOR REPAIRS INCLUDING RECALLS! IS THEY ANY THIG THAT CAN BE DONE ABOUT THIS PROBLEM AND WHAT ARE THE LAWS IN WISCONSIN? THANK YOU DEBBIE. *AK

Suspension › Front › Springs › Torsion Bar
Filed May 27, 200338,000 milesPA

SWAY BAR LINKS WORN OUT AT 40K MILES. WARRANTY DOES NOT COVER THIS PART BECAUSE THEY CLAIM IT IS NORMAL WEAR. DEALER STATED THAT HE HAS 15 PAIRS A WEEK IN HIS FACILITY BEING REPLACED AT A COST OF $289.00 PER CAR. *TT

Power Train › Automatic Transmission
Filed May 22, 200359,500 milesTX

AT APPROX. 59,000 MILES, THE TRANSMISSION ON OUR 2001 DODGE GRAND CARAVAN STARTED LURCHING AND SLAMMING WHEN YOU PUT IT IN GEAR. AFTER ONLY 1 1/2 DAYS OF MINOR OCCURRENCES, BEFORE WE COULD HAVE THE CAR LOOKED AT, THE TRANSMISSION COMPLETELY LOCKED UP. FORTUNATELY, MY HUSBAND WAS ABLE TO GET IT INTO GEAR TO GET IT OUT OF THE STREET, BUT IT WOULD NOT GET INTO GEAR AT ALL AFTER THAT. WE HAD TO TOW IT. WE ARE NOW HAVING TO PAY $2000 TO REBUILD THE TRANSMISSION. THIS IS OUR ONLY CAR FOR CARRYING OUR TWIN TODDLERS, AND THIS IS THE SECOND CHRYSLER VEHICLE WE HAVE OWNED THAT HAS HAD TRANSMISSION FAILURE BEFORE 70,000 MILES. MY BEST FRIEND ALSO HAD TO GET RID OF A CHRYSLER LEBARON WITH THE EXACT SAME ISSUE. THERE IS A SYSTEMATIC PROBLEM WITH CHRYSLER TRANSMISSIONS, AND IT IS A KNOWN DEFECT THAT IS SOLD TO CONSUMERS. IF WE HAD BOUGHT THIS VAN NEW INSTEAD OF 1 YEAR OLD, I WOULD BE FINDING A LEMON LAW ATTORNEY. *NLM

Interior Lighting
Filed May 21, 2003MA

THE CONSUMER WAS UNABLE TO READ THE FUNCTIONS ON THE INSTRUMENT PANEL. *JB

Seat Belts
Filed May 1, 2003MD

I HAVE A DODGE GRAND CARAVAN 2001. MY MODEL HAS THE SEATBELT STYLE OF GEN 3 ON ALL OF MY SEATS. WE WERE UNAWAREOF THE SERIOUS SAFETY ISSUES BEING RAISED ABOUT THESE PARTICULAR SEATBELTS. WE BECAME AWARE FROM THE NEWS. FOR THE PAST SEVERAL MONTHS MY 2 YEAR OLD HAS BEEN UNBUCKELING THIS VERY SENSITIVE TOUCH SEAT BELT. NOW I KNOW WHY THIS IS SO SENSITIVE. WE ALSO OWN A 1997 DODGE DAKOTA WITH THE SAME SEAT BELTS. I FEEL WITH AS MANY DEATHS RELATED TO THIS PARTICULAR SEATBELT DAIMLERCHRYSLER NEEDS TO PROVIDE A RECALL ON ALL GEN 3 SEATBELTS. I HAVE 3 CHILDREN UNDER 6 AND I WANT SOMETHING DONE!!!

Seat Belts
Filed May 1, 200317,000 milesMD

THE VEHICLES SEAT BELTS DID NOT WORK AND WOULD UNLATCH AT ANY TIME. *NLM

Seat Belts › Rear/Other
Filed Apr 30, 2003MA

THE VEHICLE'S REAR SAFETY BELTS UNBUCKLED WHILE RESTRAINING A 2 YEAR OLD IN A CHILD SAFETY SEAT. BELTS ARE THE DAIMLER CHRYSLER GEN III MODEL. *JB

Exterior Lighting › Turn Signal
Filed Apr 30, 2003MO

WHEN THE RIGHT TURN SIGNAL WAS ACTIVATED, THE LEFT SIGNAL CAME ON INSTEAD AND VICE VERSA. *JB

Steering › Hydraulic Power Assist System
Filed Mar 29, 200344,716 milesCA

I HAVE A 2001 DODGE GRAND CARAVAN ES THAT HAS ON 3 SEPARATE OCCASIONS HAD GRINDING NOISES COMING FROM THE LEFT FRONT TIRE AREA PRIOR TO THE STEERING WHEEL LOCKING UP WHEN MAKING LOW SPEED TURNS. ON THE FIRST INCIDENT THE POWER STEERING WAS SO TIGHT I HAD TO FIGHT TO TURN LEFT ONTO MY STREET. FORTUNATELY THERE WAS NO ONE BEHIND OR IN FRONT OF ME BECAUSE THE CAR KEPT GOING STRAIGHT EVEN WHEN THE ROAD DIDN'T. I WAS ABLE TO STOP BEFORE I HIT THE CURB. ON THE SECOND INCIDENT, AGAIN I WAS TURNING AT A SLOW SPEED, THIS TIME RIGHT, AND AGAIN HAD A LOCKUP OF POWER STEERING. I WAS IN THE MIDDLE OF THE STREET AGAIN. THIS TIME WITH FRIGHTENED PASSENGERS AS THEY WATCHED ME STRUGGLE WITH THE STEERING WHEEL TO GET US OUT OF ONCOMING TRAFFIC. ON THE LAST INCIDENT, AGAIN FIGHTING TO TURN ONTO MY STREET, I DIDN'T ATTEMPT TO TURN INTO MY GARAGE. I PARKED ON THE STREET AND CALLED FOR A TOW TO THE DODGE DEALERSHIP TO HAVE THEM LOOK AT IT. I DIDN'T FEEL SAFE DRIVING IT. I WANTED IT TO BE CHECKED OUT. I WASN'T LOOKING FORWARD TO GOING SINCE THE CAR IS OUT OF MANUFACTURER WARRANTY WITH 44,716 MILES ON IT, BUT I TOOK IT AND THE DEALER STATED THEY TESTED THE VEHICLE AND MADE SEVERAL TURNS AND FOUND THE VEHICLE IS OPERATING AS DESIGNED AT THIS TIME, SO I PICKED UP MY VAN AND I TOLD THE SERVICE ADVISOR THAT INTERMITTENT PROBLEMS ARE ALWAYS THE HARDEST TO FIND AND I WOULDN'T HAVE INCONVENIENCED MYSELF 2 DAYS IF THERE WASN'T A PROBLEM. I FEEL THERE IS A PROBLEM THAT SHOULD BE INVESTIGATED MORE COMPLETELY.

Electrical System
Filed Mar 25, 200328,500 milesFL

ALL THE LIGHTS FLICKERED WHILE IN OPERATION. THE PROBLEM AFFECTED ALL EXTERIOR AND INTERIOR LIGHTS. THE DEALER WAS NOT ABLE TO CORRECT THE PROBLEM. *JB

Seats
Filed Mar 25, 2003TX

THE LOW-BACK BUCKET SEATS IN THE 2001 DODGE GRAND CARAVAN ARE VERY HIGH AND TILTED (HIGHER AT THE KNEES THAN AT THE SPINE) TO THE POINT THAT IT IS VERY DIFFICULT FOR AN AVERAGE-HEIGHT WOMAN TO REACH THE ACCELERATOR WITHOUT MOVING THE SEAT ALL THE WAY FORWARD. (AT WHICH POINT THE STEERING WHEEL IS ALMOST TOUCHING THE BODY, THE ELBOWS ARE PRESSED INTO THE SEAT BACK, AND THE KNEES HIT THE STEERING COLUMN WHEN BRAKING). WHEN THE SEAT IS AT A COMFORATABLE DISTANCE FROM THE STEERING WHEEL, I CANNOT REST MY HEEL ON THE FLOOR, BUT HAVE TO DRIVE WITH MY TOES ONLY. THE HIGH-BACK BUCKET SEATS I TESTED DID NOT HAVE THIS PROBLEM. THEY WERE LOWER IN THE FRONT (PERHAPS OVERALL). THE SEAT IS SO HIGH THAT I (AT 5'3") MUST DUCK MY HEAD IN ORDER TO ENTER THE VEHICLE WITHOUT HITTING IT ON THE DOOR FRAME.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 18, 2003IL

THE BRAKE ROTORS WARPED DUE TO THEM OVER HEATING. DEALER NOTIFIED. *NLM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2001 Dodge Grand Caravan → · Every Grand Caravan year → · How the figures are calculated →