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2015 Dodge Durango complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Electrical System
Filed Nov 1, 2022MD

Water has collect in race strip light, since then I’ve been experiencing electrical problems with the car.

Electrical System
Filed Oct 15, 2022CA

Water in tail lights. (Race track lighting) Yes, water in race track burns out rear lights causing a hazard for vehicles following not able to notice the vehicle in front. Replaced multiple times. Same outcome. (Water leakage) lights burnt out. It’s been inspected by dealership and ASC certified mechanics. No warning when the race track lights go out. Only way to notice is when you start to see water build up in the race track lighting.

Visibility/Wiper
Filed Oct 3, 2022CA

The Blinker arm at the steering wheel has broken internally to where its useless taking my high beams, turn signals, wipers and everything else they put on it to not function properly. When I asked the dealership for a repair quote I was told the part is on back order due to high demand. When I looked at third party dealers the same issues no one has this part. I could see if this was a older car but if their blinker arm is breaking so much they can't keep a part in stock or tell you when it van be available should a safety concern. Also their design makes the blinker arm replacement 850 for part and 600 for labor. This shows poor design and poor craftsmanship in their parts

Seat Belts
Filed Sep 28, 2022TX

Can not understand how a buckle can stop working being that it is a safety item required to be used and policed by every state there is nothing in the buckle it is just failed and does not buckle or clasp.

Engine
Filed Sep 14, 2022NY

With hard acceleration, engine begins to overheat with temp gauge going all the way up to H, triggering overheating warning on instrument cluster. Vehicle ran normal, under any driving condition, up until 2-3 months ago when incident first occurred. I believe this is a major safety issue and other drivers are having the same issue. I believe this warrants a recall to ensure the safety of the vehicle and passengers.

Seat Belts
Filed Aug 18, 2022CO

Rear row seatbelt failed and no longer retracts. This happened at 60k miles with occasional use. Many users Report seatbelt problems in the driver, passenger and second row which is currently covered under an extended warranty. However, the third row is not covered and made with the same defective parts.

Air Bags1 injured
Filed Jul 21, 2022107,340 milesKY

The contact owns a 2015 Dodge Durango. The contacts stated while driving at 40 MPH, the front driver’s side headrest was deployed inadvertently. There was no warning light illuminated. The contact sustained pain in the neck and a headache. The contact did not seek medical assistance. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall associated with the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,340.

Engine
Filed Jul 2, 2022TX

There’s a tIck on the engine, sometimes there’s a strong smell of gasoline and idle is rough. There’s been a P0302 code. It’s already been inspected and a lot of components replaced but nothing seems to fix it. After research there’s plenty of people with this same problem apparently caused by premature rocker arms wear.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jun 24, 202296,000 milesMI

The contact owns a 2015 Dodge Durango. The contact stated while driving approximately 25 MPH, the vehicle lost motive power and stalled inadvertently. After several minutes the was vehicle restarted. The contact stated that the message to shift to park(P) was displayed; along with a message stating the vehicle was driving too fast. The vehicle was taken to the local mechanic who diagnosed the vehicle with a defective fuel pump relay. The fuel pump was replaced; however, the fuel pump relay was not replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 96,000.

Unknown or Other
Filed Jun 14, 2022VA

The passenger side headrest deployed (popped forward). The vehicle has not been repaired and is available for inspection. This is a major concern since this could happen to the driver as well while driving and potentially cause an accident. The manufacturer knows about this and has an active warranty to cover it. However, why is this not an active recall? It’s a major safety concern for drivers if this happens while driving the vehicle.

Seats
Filed May 23, 2022TX

I was dropping my kids off at school this morning and we had been in the car only 2 mins and just before i get to the school i hear a loud noise and i get whacked in the back of the head with the driver headrest. We had not hit anything, no wreck,nothing it just busted open. -driver headrest -no one was hurt but it could have hurt me. -we have seen others post online with same issue -it has not yet been inspected from us im writing tis first them going to the dealership. -there were not any warnings, or messages or symptoms It just busted open while drving 15 miles in hour.

Exterior Lighting
Filed Apr 20, 2022MD

The center light on the truck has to be replaced many times due to the light going out due to water intrusion. This is a causes the light to go out and be a safety hazard

Exterior Lighting
Filed Mar 24, 2022TX

Cracks in the side trim of race track (tail) light are present at bolts that attach light housing to vehicle. This has allowed moisture into the area of the led tail lights. Tail lights are no longer working correctly.

Electrical System
Filed Feb 27, 2022MO

Liftgate tail light leaking and holding water causing light failure and electrical shorts. Which cause visibility for other drivers to not see your back end at night.

Seats
Filed Feb 14, 2022AZ

Passenger headrest deployed.

Exterior Lighting
Filed Feb 12, 2022IL

The center track light (brake light) is defective; it collects water from the rain or melted snow and has shorted out parts of the light. The shorted area does not light up when braking. With parts of the track light blacked out by the short, it is not as effective in letting drivers behind me know when I am braking. Initially, the shorted light was a small corner of the light, which is not several inches. With the blackened area of the light growing as I an unable to stop the water from seeping in, it creates a safety concern for a vehicle of this size, especially when driving in a the highway. A Dodge dealer/mechanic shop in DeKalb, IL recognized the problem and said it was very common, but was not covered under the warranty. There were no warnings prior to the failure.

Seats
Filed Feb 8, 2022NC

The active head restraint deployed without a crash or rear impact. The plastic part that holds a metal pin has broken.

Seat Belts
Filed Jan 23, 2022AZ

First noticed the seat belt not retracting completely on the driver seat. When buckled the seatbelt feels loose and when unbuckling it has to be physically moved to the side to be able to exit vehicle. This issue has started happening on the front passenger seat as well. Upon looking to see if something was in the way of it retracting the plastics on both sides appears cracked. Vehicle will be taken into dealership to be inspected. I question the effectiveness during an accident if the plastic was to give away if the seatbelt would somehow be compromised.

Fuel System, Gasoline › Delivery
Filed Jan 7, 202258,000 milesAZ

The contact owns a 2015 Dodge Durango. The contact stated that while driving at various speeds, the engine was misfiring. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the motor mounts had failed and needed to be replaced. The vehicle was taken to an independent mechanic who replaced the motor mounts; however, the failure reoccurred while driving. The contact stated that she also noticed a strong fuel odor while driving and her friend who was sitting in the rear seat of the vehicle informed her that he could hear fluid running while she was driving. The vehicle was taken to an independent mechanic who diagnosed that fuel was leaking and the fuel tank needed to be replaced. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 58,000.

Air Bags1 injured
Filed Dec 29, 2021109,000 milesFL

The contact owns a 2015 Dodge Durango. The contact stated while the driver was driving at 35 MPH with the contact seated in the front passenger’s side seat, the front passenger’s side headrest was inadvertently deployed. There were no warning lights illuminated. The contact sustained a headache but did not seek medical assistance. The dealer was notified of the failure and advised the contact that the vehicle would be repaired at her own expense because the vehicle was out of warranty. The manufacturer was notified of the failure via email. The vehicle was not diagnosed or repaired. The failure mileage was approximately 109,000.

Fuel/Propulsion System
Filed Dec 23, 2021PR

Vehicle will not starts (even though it cranks). The problem as with previous model year Durangos is the Fuel Pump Relay (FPR) inside the Total Integrated Power Module (TIPM). On previous model year Durangos (2011-2013) they have been recalled because if the fuel pump power supply is cut when the vehicle is in motion it could cause an accident. Luckily this condition has not happened to me. Sometimes the vehicle do start and if I use it it has not turned off by itself up to now. The TIPMs were redesigned on 2014-2015 but the fuel pump relay problem carries on. Please have FCA recall these vehicles as well with the FPR inside the TIPM failing. Thank you.

Unknown or Other
Filed Dec 21, 2021CA

The power actuator for the rear lift gate broke free of its mount causing the actuator to damage the interior of the vehicle as well as causing the rear lift gate to slam closed. Luckily there was no one under the lift gate when this malfunction occurred, but if a child were in the way of the lift gate serious injury or death could have occurred. It is unacceptable that this powerful of an actuator is relying on one single bolt as its connection. When I took this to the dealership to get fixed, they told me they could not fix it and referred me to a local body shop. I live in a small town of around 65,000, and I was the forth Dodge vehicle in the last year or so they have seen with this same issue. I have contacted Mopar who makes these vehicles, and they were not interested in repairing this with the warranty and referred me to the NHTSA. If there are four of these issues in a town of 65,000 I can only assume there are plenty of others throughout the nation. I have attached a photo of the part that failed.

Seats
Filed Dec 19, 2021FL

Passenger headrest active restraint system activated while the vehicle was parked. In the driveway. Upon inspection it looks as tho a plastic retainer that holds a metal rod broke. Deploying the headrest. There was no impact to the vehicle nor any other active restraint systems activated. While searching for a replacement part. I've found multiple reports of the same problem on forums. With Dodge saying that with the vehicle warranty being expired. That it's a customer issue.

Service Brakes, Hydraulic
Filed Dec 17, 202190,000 milesTX

The contact owns a 2015 Dodge Durango. The contact received notification of NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control). The contact stated that while driving at an undisclosed speed, the vehicle made tapping sounds. Additionally, the brakes made squeaking sounds while the brake pedal was depressed. The vehicle was taken to an unknown dealer and diagnosed with axle failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

Engine
Filed Dec 15, 2021MO

The key fob would be in the car, foot on break and the car wouldn't start. Even with a replaced key fob battery. It didn't give any indication that the key fob wasn't detected but the car wouldn't start. It happened a total of 5 times. Twice leaving me stranded with 3 kids in the car.

Exterior Lighting
Filed Dec 13, 2021CA

The lift gate light housing assembly develops cracks due to design flaw, allowing housing assembly to fill with water and cause lights to malfunction. The housing assembly is available for inspection upon request. The rear lights of the vehicle are not functioning as intended and can cause rear end vehicle collision, which car cause injury or worst to the passengers. The problem has been verified by my local Dodge dealership and Chrysler has been made aware of the issue as well. They have replaced the housing assembly 2 times for me in the past but Chrysler has not actually done anything to my knowledge about the design flaw and root cause of the light housing cracking. I currently have water intruding into my now 3rd housing and this time both the dealership and Chrysler are saying they are not going to do anything about it and if I want the cracked housing replaced then I need to pay for parts and labor myself, but what is the point of doing that if its a design flaw and its only a matter of time before the new housing cracks again. I am not the only Dodge Durango owner with this issue, these are many other people reporting this issue on Dodge Durango Forums. The vehicle has been inspected by my local Dodge dealership but not by any other entity. I don't have the maintenance records for the first time this happened, but my local Dodge dealership does. I think the first time the problem was reported was October 2019, and has now happened 2 more times.

Exterior Lighting
Filed Dec 10, 2021VA

I have suffered a known issue with the exterior lighting on these vehicles. Water has gotten into the tail light housing and caused the light to go out…a $1300 part. Water intrusion has been long documented in these model year Durangos, with no recall ever issued.

Engine
Filed Dec 6, 2021PA

Engine code P0306 (cylinder misfire #6) Replaced the coil pack and spark plug, still misfiring. Moved the cylinder #6 injector to another cylinder head and it still misfires on #6. Know problems with the 3.6L Pentastar Engine but they say my vin isn't listed in Chrysler's extended warranty covering it. Also a lawsuit about it currently going on it Montana https://www.classaction.org/news/fca-us-hit-with-class-action-over-allegedly-refusing-warranty-coverage-for-pentastar-v-6-engine-ticking-defect Dodge refuses to fix it under any warranty and wants $4,000+!!! There are THOUSANDS of people having the same problem!!!!!!

Exterior Lighting
Filed Dec 2, 202180,000 milesNJ

The contact owns a 2015 Dodge Durango. The contact stated upon inspection it was discovered that the brake light strip was dim on the rear passenger’s side of the vehicle. The contact indicated that water had accumulated inside the taillight assembly housing. The vehicle was taken to the local dealer who diagnosed that the rear taillight assembly was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,000.

Exterior Lighting
Filed Nov 16, 2021VA

Tailgate light keeps getting moisture and burning out light . 3rd time I have replaced it

Seat Belts
Filed Nov 15, 2021TX

2nd row seat belts will not retract properly after being unbuckled. I am concerned they won't work properly in a collision.

Air Bags
Filed Oct 18, 2021GA

My driver head rest seat deployed without an accident. It’s very difficult driving this way and unsafe

Air Bags
Filed Oct 11, 2021NV

2015 Doge Durango, front passenger seat headrest malfunction "Active Head Restraint" and deployed while not in an accident. Headrest is available for inspection if requested. This occurred while the vehicle was being operated and caused a violent distraction. This could cause an accident as a result which would affect all in the vehicle. Additionally a direct impact/blow to the head from this defective headrest could lead to a head injury and/or cause an accident to occur. This has been reproduced in the same way by numerous consumers and third parties. Currently the defective headrest in question has not been inspected but communication with the manufacturer in progress. In regards to warning signs prior to the malfunction. There were no visible and/or audible signs this was about to occur. The headrest has received normal use which is very minimum. Research about this issue has shown this issue is documented and is present in multiple versions of the 2015 Dodge Durango but is not limited to just that year. Please investigate this issue as this is literally an accident waiting to happen.

Engine
Filed Oct 4, 2021CA

There is a ticking sound coming from my engine. The dealer told me I need to replace my rocker arms. I've search and seen a lot of people having this problem with the rocker arms failing in the engine. If "a lot" of people are having this problem it sounds to me like a part defect by the manufacturer...

Air Bags
Filed Oct 4, 2021TX

Active head restraint randomly deployed on passenger headrest under normal driving conditions.

Fuel/Propulsion System
Filed Sep 16, 2021OK

Vehicle came to an abrupt stop on road. I was unable to get my vehicle into neutral or drive to safely move my vehicle to the side of the road. After several failed attempts to restart my vehicle, a tow truck company had to tow my vehicle. My Fuel pump was bad and had to be replaced. A mechanic told me it is rare for a fuel pump to go bad in a vehicle with less than 100,000 miles on it.

Power Train
Filed Aug 16, 2021NC

We were entering a highway from an on ramp and the car would not accelerate. We were almost hit from behind because of it. We took the car in to have it looked at and it is a faulty TIPM "totally integrated power module". There were issues with previous years models of Dodge Durangos with the same issue and I believe that recall should extend to newer years. From what I researched: The TIPM lawsuit alleges Chrysler sold and leased model year 2011-2013 Dodge Durango and Jeep Grand Cherokee SUVs equipped with defective "totally integrated power modules, which allegedly cause a variety of electrical problems including non-starting, stalling and fuel pump problems. The plaintiffs claim Dodge and Jeep owners have spent a small fortune on unneeded repairs for batteries, fuel pumps and other car parts, all while the real trouble was caused by defective TIPMs.

Air Bags
Filed Aug 12, 2021MD

As the driver, I reached into the back seat to hand my son something and both front seat head rests deployed! There was not accident or anything that should have caused this. This could have hurt me if my head was rested on the head rest at the time and now I have two head rests that are deployed and can’t fix them! I shouldn’t have to pay for something that shouldn’t have happened without an accident occurring.

Exterior Lighting
Filed Aug 11, 2021MI

The taillights on my vehicle have developed a leak for water to enter the housing, and cause them to burn out. This is common amongst all early model years 2014 and even up to the current model year. This is a manufacturer defect and poses a serious safety concern. Drivers behind me may not be able to see my brake lights if they are burned out. The housing is for led lights and is VERY expensive, it should have been sealed better for the life of the vehicle. Again, this is a very serious problem and deserves to be investigated properly. Thank you for your time and I look forward to your action on this safety item. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Seats
Filed Aug 11, 2021TX

I was coming back from lunch with my wife and kids when all of the sudden the passenger headset deployed without warning on my 2015 Dodge Durango pushing my wife's head forward. The vehicle has no waring or emergency lights on in the dash board. We are terrified for this to occur while on our daily commute's to work or school drop offs and pick ups, we don't want to have an accident or create one in any manner. Not sure how to proceed due to the fact that there is not recall on this and I really don't have the money to pay the dealership for the this. Since I don't have extended warranty the problem is not covered and the dealership wants to charge me 1,000 to 1,200 to fix and change out part.

Seats
Filed Aug 10, 2021IL

Active headrest deployed while driving, hitting me in the back of the head. Tried to adjust headrest, but it seems to be stuck.

Seats
Filed Aug 10, 2021NC

While driving the driver side headrest deployed without any warning

Seats1 injured
Filed Jul 23, 2021NY

Active headrest suddenly engaged. Headrest propelled forward. Active headrest is now inactive. Headrest is broken and open.

Exterior Lighting
Filed Jul 22, 2021125,000 milesNY

The contact owns a 2015 Dodge Durango. The contact stated that the rear exterior taillights failed to operate as designed. There was no warning light illuminated. Upon investigation, the contact discovered corrosion on both taillight assemblies and on the rear license plate lights. The contact discovered that the failure was caused by excessive moisture build-up in the rear taillight assemblies. The contact initially called the local dealer and was informed that there were no recalls on the Vin. The contact was then referred to the manufacturer for assistance. The manufacturer was notified of the failure and confirmed that the Vin was not under recall. The contact was referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 125,000.

Seats › Front Assembly › Head Restraint1 injured
Filed Jul 21, 202167,000 milesGA

The contact owns a 2015 Dodge Durango. The contact stated that while driving approximately 60 mph, the front driver’s seat headrest erroneously deployed causing a slight headache to the driver. No medical treatment was required. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted regarding the failure. The failure mileage was 67,000. The VINN was not available.

Seats
Filed Jul 9, 2021SC

I was leaning against my driver seat to grab my son from out the backseat when the driver seat headrest popped open

Seats
Filed Jul 8, 2021PA

I was driving down the road with my wife in the front passenger seat when I heard a loud bang, thinking something stuck the rear passenger side of the vehicle. There was nothing there, but I noticed that the Active Head Restraint had deployed. Fortunately, my wife was leaning forward at the time. I tried to reset, but the plastic brackets holding the steel pin were broken thus not allowing me to reset.

Seats
Filed Jun 3, 2021NH

The driver side headreast randomly deployed.

Seats1 injured
Filed May 28, 2021AZ

While driving to work this morning, I was suddenly hit so hard in the back of the head, my face almost hit the steering wheel. The hit to my head caused me to swerve almost hitting two cars in the lane next to me. I thought I had just been in a car accident! Once it was safe for me to pull over I saw that the driver side headrest deployed. There were no signs or warnings this was about to happen and we have never had problems with the seats. I have not taken it to the dealer or had the seat inspected by anyone as it just happened this morning. The consumer stated Dodge dealership, who informed them that warranty is extended for the headrest until 2026. The part is being ordered and consumer is currently waiting for the part.

Seats1 injured
Filed May 17, 2021MO

My wife was driving and the active headrestrant deployed on me for no reason shot my head forward this happen just with her driving nothing happen no accidents or anything I have had headaches since this has happened

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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