2015 Dodge Durango complaints

Front differential has went out. The motor is also over heating and has been since I’ve got the car

While driving to the store (with my son in the front passenger seat) all of a sudden, and for no apparent reason, the front passenger seat headrest popped (came forwards) striking him in the back of the head with substantial force stun him temporarily. The startled me. He had a headache for a couple hours afterwards.

Sections of LED brake light/race track light has stopped working due to water intrusion in rear panel. Back panel is not secured properly, allowing water to enter, corrode the harness and lights to fail. Due to this, the license plate harness & connectors are corroded as well. Replacing the tag lights will not fix the problem, you must replace the whole wiring harness for it to work again. The wiring harness is sold as one piece now by manufacturer due to this KNOWN issue, costing $600-$1000 to purchase and install. Manufacturer has stopped selling just the plate light plugs because they know the common issue with water damage, light failure and corrosion. The license plate lights are required by law to be working. Owners cannot continue replacing every year due to the manufacturers inadequate design. This impacts drivers with safety and on a legal level from law enforcement. There were no warning signals on my dash of this issue. Law enforcement has pulled me over for this issue and recommended speaking with the manufacturer.

Driver's Active Head Restraint (AHR) deployed while driving the vehicle.

Unknown, my active headrest deployed without an accident. I would think this could cause an accident when I was driving. Lucky it was the passenger headrest.

Right headlight fuse will blow, then the blower motor for the front A/C goes out. Replaced in 2023, happened again in 2024

The contact owns a 2015 Dodge Durango. The contact stated while the vehicle was parked, there was an abnormal sound coming from the engine. No warning light was illuminated. The vehicle was driven to an independent mechanic and was diagnosed with engine failure. The contact stated that there was a recall for the failure; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The contact researched online and became aware of NHTSA Action Number: 10239957 (Engine and Engine Cooling) however, the VIN was not included. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was unknown.

Active head restraint broke and popped open. The headrest are available for inspection.

The rear bolt which holds the automatic lift for the rear hatch broke off and is stripped. The trunk door is no longer being supported by the arm and is quite heavy. Every mechanic is unable to address the issue and this seems to be very common among this model of the car. The broken bolt is flushed against the frame of the vehicle. Images of the issue are included. Here is a discussion post of consumers discussing this same issue for reference.. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1. Oil cap/oil cooler reservoir leaking oil and antifreeze on engine. I will be replacing soon and will keep defective part for your review. 2. Safety concern is that due to oil and coolant can pool up on top of engine, the liquids could catch on fire. This create high safety risk to my family and other people that may try to put out fire. 3. The leaking issue is well known to dealers and repair shops. Many on line leak issue noted. The original oil cooler reservoir base is made of plastic. Since the cooler is sitting right on top of pentastar 3.6 engine, the plastic base is exposed to severe heat and heat/temp cycles. The suspect cause of leaks points to plastic base warping creating seal leaks or stress cracks in housing. Part should be more a robust material like aluminum. 4. Leak was found recently April 17, 2024, by service tech during oil change. No oil or temp lights came on. Has not been reviewed by police, manuf, insurance. Cost to repair $800 to $1200.

Passenger seat active head restraint deployed without warning. Vehicle was not running or involved in an accident at time of deployment.

Unknown

The rear 'race track' tail lights fail to light or are dim in lower sections of the assembly installed on the rear tailgate. Water enters the assembly over time and collects in the lower sections of the assembly causing the installed LED's and circuitry in those sections to fail. This repair is not covered by the extended warranty and would cost drivers approx 800 to install a replacement which would also leak.

Air bag stating it needs serviced the light will come on periodically it is not present every-time vehicle is driven.

The rear taillights are taking in water and causing the lights to go out. This appears to be a systemic issue with Dodge Durango's as based on the fact of the high number people indicating the same issue on Dodge Durango Facebook pages.

Passenger side active headrest deployed without warning. No lights/ alarms on dash display.

Rear gasket on tail light assembly is faulty and causes water to leak in to rear running light and the light fails and doesn't work anymore. I'm requesting an investigation or recall on the rear assembly to have them fixed or replaced for safety and uniformity. The OEM part number is 68453659AA

Audible ticking noise from valve train. Upon further inspection a discovered a damaged roller follower. Cause of damage was the failure of the needle bearings within the roller follower

Transmission, 845RE, showed moist casing and oil pan. Inspected and removed transmission to discover a stress fracture in top housing/casing of the transmission. Unable to repair or replace due to no replacements available through any supply source.

The transmission shifts extremely hard from 1st to 2nd gear so hard it feels like you've been hit from behind. The jerk is so extreme I believe it could cause an accident. It is unsafe for dodge to leave this a problem. The problem is very well known a simple Google search shows there is alot of people with this problem. It also shifts hard from 6 to 5th gear and 4th to 3rd and 3rd to 2nd gear not as extreme as 1st to 2nd but hard enough to say wtf was that. I've had it looked at twice and they always claim to not feel it which is more of we don't want to do the warranty work. The technician even said dodge doesn't want to do anything unless the transmission is just inoperable. This is horrible to deal with and something needs to be done asap.

Oil Filter Housing Cracked resulting in a major oil leak . My vehicle just turned 120,000 miles this is the 2nd Durango I have owned that has developed the same issue. The first time it ended up with an engine knock this time I hope to have caught it soon enough

The headrests deployed randomly even though there was no accident to cause it. This puts others at risk as it can potentially lead to minor head injuries if the driver and passenger are driving. Problem was never accessed by dealer or insurance, but other owners of Chrysler made products have reported this issue. There has been no warnings anywhere, just a mechanical issue in the headrest.

The racetrack style light on the back of my vehicle has water buildup on the inside. It has started to burn out the light. The unit is still partially functional so it's not available for inspection. The left license plate light on my vehicle doesn't function due to the corrosion inside the connector as well. This is a safety risk due to other driver not being able to see my Vehicle clearly during night or other conditions. There were no warning indicators on the dash about this issue. The Vehicle has not been inspected by anyone other than myself.

The rear back light in my dodge Durango went out on it own and I've seen multiple Durango with the same issue . I’ve attached example . Ive seen multiple cars with this same issue so there has be manufacturers issue

Brakes front and rear suspension this suv has had rear struts put on within 2 months twice when coming to a stop it is hard to stop had front brakes rotors installed but when braking it continues for a minute then it stops I have had this suv checked and it's wearing brakes and rear end issues

The contact owns a 2015 Dodge Durango. The contact stated while driving 15 MPH, the front passenger's seat headrest deployed inadvertently. There was no warning light illuminated. The contact stated that the front passenger's seat was unoccupied at the time of the failure. The dealer was notified of the failure and referred to the manufacturer for assistance. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.

My vehicle does not let off any warning that the engines overheating and the line stays in the middle of hot and cold but really my engines overheating my fan is not on and I get no indication No Light No notification stating me what the real problem is every time we hook something up to it to see what's wrong it lets off another issue with the vehicle and I can't seem to get it answer to what's wrong with the vehicle

I had a car accident with my child and the front seat belt passenger side locked up and we ended up having to cut her out of the seat belt because it wouldn't unhook

The racetrack light bar located on the trunk door is dimming due to water intrusion from the poor/lack of sealing on the light. This lack of sealing keeps making water go in to the light, thus reducing the car's visibility at night. A lot of Durangos have this problem and there is no fix from the dealer, other than buying a new $1,300.00 light. The only thing we can do is to actually drain the water once a week by removing screws in the light bar, but at last, this only prolongs the inevitable. Some folks have resorted to removing the light from the tailgate and applying plastic friendly silicone to prevent water intrusion. Still, water enters the light bar. It's a shame.

Fuel pump relay is failing to work from time to time

The driver’s side headrests randomly popped out while I was driving, causing possible whiplash.

Engine cranks without starting. Could be related to recall done up to 2013 on Fuel pump relays. This has been ongoing for months.

The front passenger headrest sprung out and hit my husband in the back of the head while we were driving.

The contact owns a 2015 Dodge Durango. The contact stated that while driving at approximately 60 MPH, the passenger’s side seat headrest exploded. The vehicle was steered into a gas station where the headrest was inspected. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 65,578.

I was driving at 55 miles per hr and heard a snap.. pulled over and noticed that rear bushing were hanging on each side. 2 bolts that hold the bushings were broken on rear front

Drivers active headrest deployed while driving hitting driver in the head while vehicle was in motion

Driver headrest randomly deployed hit me in the back of the head and strained my neck

1. I had just entered my 2015 Dodge Durango Citadel and shut the driver side door when the driver side headrest safety restraint burst open unexpectedly hitting the back of my head and thrusting it forward. Thus far, I have suffered muscle pain and soreness requiring an x-ray and some medications. 2. I had not yet started the engine. The car was sitting still in the parking lot and it was not running when the incident occurred. It frightens me thinking how bad this could have turned out had I been driving down the interstate at 70 mph or if one of my grand daughters had been sitting in that seat. 3. Post incident my husband drove the vehicle to the dealership where it was purchased, they removed the headrest and informed him Dodge had issued an extended warranty on the headrest so there would be no charge (the headrest is still at the dealership). They had to order a new headrest however, they sent him home driving the Dodge Durango with a disabled airbag system (UNSAFE). This has been a known issue with Chrysler-Jeep-DODGE since 2010 and there has been no recall. 4.The vehicle has not been inspected by anyone. I have notified my insurance company and Dodge Customer Service. There were NO warning lamps, messages or other symptoms of the problem prior to the incident. 5. I have a call in to the dealership requesting a loaner vehicle to drive as mine is unsafe with a disabled airbag system.

My 2015 dodge Durango is making a ticking noise from the engine at all times. The truck only has 122088 miles and upsetting that something like this is messed up so early on. The noise seems like it must be the engine lifters. Have done some research and it’s common issue in similar make and models.

Front passenger seat belt won’t retract. Rocker arms ticking. They were fixed 15 months ago and ticking again

The passengers seatbelt no longer retracts . Have to pay OOP to get it replaced seat was barely used and had my 17 year old sit in the seat who is lengthy and skinny the seatbelt no longer will go back in…. Not happy this should be included in the recall.

One seatbelt failed completely, refused to retract. The other one is failing. The first is in the process of getting replaced and the second is inevitably going to fail. Somehow this vehicle is not covered under the extended protection regarding the seatbelt for the 2013-2015 Dodge Durangos and Jeep Cherokees that had this problem. The dealers will not provide assistance and this a safety issue for me and my family.

The contact's daughter owns a 2015 Dodge Durango. The contact stated that the middle rear taillight, known as the racetrack light, frequently burned out due to moisture entering the brake light housing. The contact had taken the vehicle to the dealer where the light had been replaced; however, the failure recurred. The manufacturer was also notified of the failure and informed the contact that the vehicle was no longer covered under warranty. The vehicle was not repaired. The failure mileage was unknown.

Passenger Occupant Detection system is faulty. Airbag service system indicator light comes and goes. The vehicle has been seen by an independent service center and they say this is a common issue with dodge and thus issue should be covered by dodge.

Rear "Racetrack" break light filled with water and now has stopped working.

Hello, I just had my two front seatbelts replaced because of the safety recall of the pretensioners. I also noticed that the 3rd row seatbelts are having the same issue the upper part that holds the seatbelt is cracked and seatbelts won't retract back in once my kids use them I need to manually feed them back in inch by inch until it all goes back in slowly.

Car was parked and off when the passenger headrest airbag deployed. No one was in the vehicle during the incident. The driver and passenger seat belt guide are cracked.

The contact owns a 2015 Dodge Durango equipped with an engine oil dipstick, Part Number: 53034186AC. The contact stated that from the time the vehicle was purchased, there was significant smoke coming out of the exhaust pipe while starting the vehicle. The contact stated that the failure occurred intermittently. There was no warning light illuminated. Additionally, the contact stated that he noticed that the oil level would be significantly low after driving 1,000 or 1,500 miles. The contact stated that as the dipstick fractured, he took the vehicle to the dealer for part replacement. However, the dealer provided him with a different dipstick, Part Number: 53034186AD and informed him that the replacement part was the correct part for the vehicle. The contact was informed that the original dipstick was the wrong part and had caused him to add an excessive amount of oil in the vehicle, which led to smoke coming out of the exhaust pipe. The contact stated that he had not experienced a failure since replacing the dipstick. The contact related the failure to Chrysler Technical Service Bulletin Number: 09-010-15. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in any recalls. The failure mileage was approximately 5.

Passenger side head rest popped open while my wife was driving my grandson home from school. He (grandson) was leaning slightly forward getting something out of his backpack so it didn't hit his head. after they got home I looked at it (headrest) and noticed broken plastic (see pictures). We bought the SUV in 2016 at a local Dodge car lot and we are the 2nd owner.we haven't had any problems with it since we owned it. There was no accident at the time it popped. We are in our early 70s and concerned that the driver side might do the same and possibly hit our head.My wife said it made a loud noise and sprung out hard.

THE HEADREST ON THE PASSENGER SEAT JUST POPPED OPEN WHILE WE WERE DRIVING. THE REAR VIEW CAMERA OFTEN DOESN'T RESPOND IMMEDIATELY WHEN WE PUT THE CAR IN REVERSE OR JUST STAYS BLACK FOR AWHILE. NAVIGATION IS SLOW SOMETIMES. IT SEEMS TO BE THE THE SYSTEM KEEPS ON RESETTING BECAUSE MY RADIO STATIONS ARE ERASED WHEN I TURN ON THE CAR. THE REPROGRAM AND IT CONTINUES TO DO THAT. WHEN WE ARE DRIVING THERE IS A SOUND COMING FROM THE DASHBOARD. LIKE A RATTLELING SOUND. WE STILL HAVEN'T FIGURED OUT WHAT IT IS. THERE ARE TIMES WHEN WE ARE DRIVING AND IT SEEMS LIKE A GEAR IS SHIFTED WHEN WE DID NOT STEP ON THE GAS.