2014 Dodge Durango complaints

SEAT BELTS DO NOT RETRACT WITHOUT HELP

We were driving down the interstate, and the active head restraint deployed for no reason. I was in the passenger seat. It hit me hard in the back of the head. I didn’t know what had happened. It felt like we had been hit by a car. I can’t imagine this happening if you were in the drivers seat! This is so dangerous! I am having head/neck issues now! I have an appointment with Dodge to inspect my headrest this week. I have been scared to drive my car. I’m worried the drivers side will do the same! I had no idea this could even happen until I researched afterwards. I saw that others have had this happen to them too.Dodge needs to recall these headrests!

Rear tail light accumulates water causing a portion of the LED lights to burn out.

While traveling east upon Illinois Route 62 at an estimated speed of 50 mph without warning the driver’s side active head rest (AHR) activated and deployed striking the driver in the back of the head causing a minor headache. At this time, the active head rest is available for examination and the local Dodge Dealer will be notified for assistance with the repair. Since the incident just occurred, the active head rest has not yet been inspected. Prior to the active head rest being deployed there was no warning lights or messages. Fortunately, there was no reported traffic accidents or other injuries reported.

The passenger headrest exploded/ ruptured when the car was turned on. The headrest is unusable, during detonation of the failed part it can and will startle the person in the seat and or cause damage to them. We will be taking it to the dealership for further evaluation.

The engine was making a loud clicking noise as soon as I started it up. I towed it to the dealer (Sports Durst) and the diagnostic said the engine needs rebuilding. The SUV has only 80.041 miles on it and the engine has deteriorated is a common problem with this mileage. There are comments all over the internet about the Hemi 5.7 engine failing around 80,000 miles. I should not have to pay to repair an engine this is already defective when it leaves the factory.

Passenger side seat belt fails to retract preventing proper utilization of the seat belt, limiting the effectiveness of the restraint device.

Service airbag system, service antilock brakes, service transmission, service shifter suddenly appear. Ater pulling over and turning it off the car went dead. Just spent $1500 for a new computer and two days later I have service airbag system. I have videos of the chaos. If this car is in an accident the airbags will not go off and passengers will be unprotected. The electrical issues in this car are beyond comprehension. Chrysler needs to take responsibility before it causes a catastrophic injury. The behavior of this vehicle is unacceptable and unsafe.

Campaign: P14 While driving in wet/rainy conditions, the vehicle failed to brake and instead sped up.

The contact owns a 2014 Dodge Durango. The contact stated that when she entered the vehicle, she noticed that the front passenger's side headrest and the front driver's side headrest had deployed. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 69,000.

The contact owns a 2014 Dodge Durango. The contact stated that while driving at an undisclosed speed, the driver's side front headrest detached, striking him in the back of his neck. The contact suffered a headache and a sore neck; however, no medical attention was received. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 197,000.

Headrest activated while the vehicle is parked in my garage.

My 2014 dodge durango brake lights stay on while in park, can shift into park without pressing the break in, and can start without pressing break.

Was parked and inside the car when the driver headrest deployed.

Internal failure of catalytic converter and body control module

I was at a stop sign driving home from work. As I stopped at the stop sign, the front passenger side seat, headrest exploded from the backing portion of it. It sounded like a gun shot. Now I am afraid the Driver's side will eventually do the same. I am calling the Dodge Dealership that I have my vehicle service tomorrow morning.

Passenger side Head rest deployed for no reason No safety issues. Have not ‘contacted dealer. No inspections conducted. No warnings

The front passenger active headrest restraint deployed randomly, without cause. It appears the hinges inside that hold it closed developed cracks and failed, allowing it to deploy. Yes, it is available for inspection upon request. It smacked the passenger in the back of the head fairly hard and caused a distraction for everyone in the car as it was sudden and loud. The vehicle has not been taken in for service, I will replace the part on my own. No one has inspected the headrest. There were no warnings of any sort before this happened.

Without warning, the Driver-seat active head restraint (AHR Head Rest) deployed WHILE DRIVING ON THE HIGHWAY nearly resulting in an accident. There were no sudden stops, sudden movements of the vehicle, nor were there any bumps or pot-holes; I was simply driving down the highway. It's like a punch to the back of the head, while driving, creating an extremely unsafe situation, especially in heavy traffic. Vehicle has not yet been inspected.

The contact owns a 2014 Dodge Durango. The contact stated that while driving at 65 MPH, the spoiler detached from the vehicle without warning. The contact stated that no cars were damaged and no one was injured due to the failure. The dealer and the manufacturer were both notified of the failure and both informed her that the failure was not covered under recall or warranty. The contact took the vehicle to an independent mechanic where the electrical tape was placed over the loose wiring that resulted from the failure. The vehicle had yet to be repaired. The failure mileage was approximately 106,000.

The long rear tailgate lamp (called the CHMSL) suffers from water intrusion which results in LED failure. This is a reoccurring issue. I am now trying to get this lamp replaced for the 4th or 5th time (yes, I've lost track because it's ridiculous!) Dodge should do a recall and hold the lighting manufacturer accountable as it is a common problem over many years of vehicles. Why should the consumer be burdened with having to replace this lamp every 1-2 years?? Lighting is a safety feature! Failure of LED's is a safety failure. This is an automatic recall so why hasn't a recall been issued?? Nothing on the vehicle system tells you the LED's are out. This affects visibility and can lead to accident, injury or death.

Rear racetrack lighting fills with water. Could short out causing fire or no lights. Have had replaced in 2017. Now water leaking again. Common issue when searched for. Called dealers said dodge warranty has not been covering issue now. Have max care coverage.

The headrest restraint system popped the headrest into the back of the passengers head while driving under normal conditions.

Active headrest system popped without accident

Active headrest restraint deployed unexpectedly. Wife was driving down the highway and got onto the rumble strip for 50 feet or so and the drivers side headrest deployed hitting her in the back of the head. She's got a stiff neck now. I called the dealership and there's no recall for this even though it's been under investigation for 2.5 years. What gives? Someone is going to be seriously injured one of these days

Vehicle battery dies due to lights staying on after shutting vehicle off, i have been jump starting it so i can drive it but lately the car is acting up and turn off on me while driving on the freeway. I have read online that some dodge vehicle have te same issue related to the body control module.

Wife coming home from work around midnight on 03/24/2022. 2014 Durango suddenly started to not respond to throttle, and dash showed low voltage and stop running. After jumpstarting Durango shows only 10v on display and confirmed with voltmeter at alternator. entered my vin for recalls and it shows none open. She had just turned off major a major 4 lane state hwy and that is when it died. If it had died in middle of turn she would have been in a major accident. Durango was driven at 10 mph due to engine derating, with no light on and all acc turned off made it home lucky to have only been 1 mile from home and on neighborhood street. Inspection will have to be done at my home, Durango will not start. Cant afford tow bill I am on Disability and a fixed income. Low voltage light came on just as she crossed two lanes of traffic and stared on neighborhood street. This car is used to take me to doctors appointments at my Heart Specialist, wife to work and daily driver. Durango has 153000 miles. This is the first time it has happened

My 2014 Dodge Durango SXT RWD alternator stopped working. Was on the way home on 03/24/2022 that night and was driving on 4 lane state hwy. when all of a sudden it started to cut out and the low voltage light appeared on display. I had no choice but to stop in the turning lane right before it quit running. Tried to restart and it just clicked, and dash display disappeared. Had to engage park override and manually push Durango across two lanes of oncoming traffic, luckily two men stopped to help me push it and helped stop traffic so we would not have to stop when we got it rolling. once we had it on side street I tried to restart once again, and it just clicked. Used a battery booster box to jumpstart it and with box on it would run, with box taken off it would run till battery lost voltage and engine will stop running. Luck I was only about 2 miles from my home and the men who stopped and helped pull me the rest of the way home using a tow strap. The Durango is in my driveway and will not start and run to take anywhere to be diagnosed. Dodge told me if the vin didn't show a recall, I'd have to pay the tow bill up front and if it did turn out to be a defective alternator, I can send the tow bill in for reimbursement. (I am Disabled and can't afford a tow truck to tow it 15 miles to nearest dealership.) The only time any warning lamps came on was just before it stopped running as I was getting in turn lane. Durango has run fine Purchased 01/19/2022 and second owner and have put

The contact's wife owns a 2014 Dodge Durango. The contact stated while his daughter was driving 65-70 MPH, she heard a loud popping sound. The contact's daughter veered to the side of the road and inspected the vehicle but could not determine the cause of the popping sound. Upon returning inside the vehicle, the contact's daughter noticed that the front passenger's side headrest had independently deployed. There was no warning light illuminated. The contact's daughter continued to drive the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 50,000.

The taillight has been getting water inside and there is no way for the water to get out. The water is taking my LED's. this should be a defect on Dodge since they made it. I speak on the other dodge owners that this needs to be fixed or recalled on this issue.

The moonroof of the car spontaneously exploded as we were driving down the interstate. There was no incident that caused this...nothing struck our car, we did not go over any bumps or anything like that. There was a very loud explosion sound and the glass shattered into hundreds of pieces. Thank god we had the sunshade closed at the time. Our children were riding in the second row and would have had glass fly at them at 75 miles an hour. It was an incredibly scary incident. We looked this up and it seems to be a known problem with many cars with moonroofs, yet no one seems to be doing anything about it. This glass needs to be tempered like the windshield! We are in the process of getting it repaired at the dealership yet. They are not taking any responsibility for it being a defect and are charging us the full amount to have it replaced. $1600. I

The contact owns a 2014 Dodge Durango. The contact stated while driving at various speeds, the accelerator pedal was depressed and the vehicle made abnormally loud popping sounds. The contact stated that the popping sounds were coming from the rear end of the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the transfer case and motor mounts needed to be replaced. Additionally, the transfer case fluid was leaking. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 129,000. The VIN was not available.

The contact owns a 2014 Dodge Durango. The contact stated while the vehicle was at the car wash, she noticed that water was leaking from the corners of the sunroof onto the headliner and the front driver's side and front passenger's side door panels. The contact stated that there were water stains on the front corners of the sunroof and on the front passenger's side and front driver's side door panels. The contact contacted the dealer who sold her the vehicle and was advised to bring the vehicle in for repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 108,638.

The third row seat belts no longer retract and have the same issue that my front driver and passenger seat belts had. Those were both fixed under an extended warranty, but the rear belts which appear to have the same mechanism and same fault (crack in the plastic) were not included.

2014 Dodge Durango R/T- water pooled in the drivers side rear light, causing the LED's to short out. I called the dealership and it is well over a thousand dollars to replace this. Currently only operating with the passenger side light which is a huge problem in the state of MI. No warning lamps appeared... I noticed it after a car wash.

The contact owns a 2014 Dodge Durango. The contact stated while driving approximately 55 MPH, the low battery voltage and low battery warning lights were illuminated. The contact pulled over and the vehicle was jumpstarted. The vehicle was not taken to a local dealer. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V435000 (Electrical System) however, the VIN was not included. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 170,000

The rear "racetrack" tail light assembly fills with water and disables the lights. Also water gets in to the lights over the license plate and disables that light as well.

Water gets into track lights, short circuiting entire tailgate lighting including license plate light, back up camera, and tailgate panel lighting.

The front passenger and third row passenger seat belts are locked and unusable. I can't have anyone sit in the front seat as it is locked at a position that it will not click in and will just dangle. The third row passenger seat belt also will not retract or come out.

The contact owns a 2014 Dodge Durango. The contact stated that while driving at undisclosed speeds, there was a knocking sound coming from the engine. The knocking had increased over time. The contact took the vehicle to the dealer who diagnosed that the lifters, camshaft, and valve cover needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 170,000.

In October 2014, a recall was called for some 2014 Dodge Durangos and Jeep Grand Cherokees because a electrical issue where the air bag light intermittently comes on and turns off repeatedly. My vehicle was not included but it is having the same issue which almost seems like a short in wiring. This is an issue that widely discussed in the Durango chat as other people are told as well that their 2014 is not included but they have the same issue.

Randomly car will flash shifter issue, brake issues, no bus, and many others. Wipers will then turn on and will go off by beeping horn. Then dash goes black. Sometimes during these frequent episodes transmission won’t shift out of low gear. Turn car off and it’s dead. Randomly restarts and acts normal for a bit. A month ago fuel pump went and paid $800 to repair. Been happening for a year. Today car is dead in driveway but randomly wipers began moving. Beep horn turns wipers off. This car is not right. Chrysler needs to be accountable and recall the TIPM box in these vehicle.

The contact owns a 2014 Dodge Durango. The contact stated that the front windshield lining was cracked which caused water to seep into the glove compartment. Additionally, the exterior tailgate door lights were inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the vehicle was out of warranty since 2018. The failure mileage was approximately 68,000.

Passenger headrest restraint popped open while driving down the road.

The power liftgate strut broke off at the mounting stud causing the liftgate to slam down uncontrolled. This could easily cause injury especially to a child.

Fuel pump relay not working

Driver seat headrest deployed while the vehicle was parked. No one inside.

Front passenger’s headrest airbag deployed while parked. Nothing hit us, my daughter was in the seat.

The active head restraint system deployed on passenger side while sitting at a traffic light with no warning or impact to another vehicle. I was the passenger when the headrest blew out causing my head to jerk forward and straining my neck. I have an appointment scheduled at the Dodge dealership in Thousand Oaks, CA on 11/5/2021 at 9:30am. No warning lamps or systems whatsoever.

Driver side third row seat belt will not retract. It came out and stayed out all of the way. It is unusable . I've tried everything to get it to go back in.