2004 Dodge Durango complaints

OUR DURANGO HAD EXPERIENCED NUMEROUS PROBLEMS, SINCE WE PURCHASED IT NEW IN 5/04. THE ENGINE SURGED, IT STALLED, AND IT FELT LIKE THE BRAKES DID NOT GRAB IN THE REAR. IT ALSO RACKED UP MORE MILES ON THE ODOMETER, THAN IT ACTUALLY DROVE. ON 12/16/04 WE BROUGHT IT IN TO THE DEALERSHIP FOR A RECALLED BATTERY CABLE. THE NEXT DAY THE ENGINE CAUGHT ON FIRE WHILE DRIVING. IT WAS TOWED TO THE DEALERSHIP, THE TRANSMISSION WAS REPLACED, AND WE PICKED IT BACK UP 12-28-04. ON 1-16-05 WE HAD A SECOND FIRE IN THE ENGINE WHILE DRIVING. THIS TIME IT WAS IN THE SHOP UNTIL 2-1-05. THE DEALERSHIP OVERHAULED THE TRANSMISSION, BUT DID NOT REPLACE IT. ON 2-2-05 AGAIN WHILE DRIVING, OUR DURANGO'S ENGINE CAUGHT ON FIRE, THIS TIME THE FIRE WAS SO BIG, AND SO FAST MY HUSBAND BARLEY HAD TIME TO GET OUR KID OUT BEFORE IT EXPLODED, AND BURNED TO THE GROUND. IT TOOK THE FIRE DEPARTMENT OVER AN HOUR TO GET THE FIRE OUT. I HAD SENT A CERTIFIED LETTER TO DAIMLER CHRYSLER, ASKING THEM TO BUY THE DURANGO BACK UNDER THE LEMON LAW ON 1-20-05. TO THIS DAY THERE HAS BEEN NO RESPONSE TO THAT LETTER. MY HUSBAND AND CHILDREN WERE ALMOST KILLED! *JB

WHEN MY WIFE PUTS THE SEAT WHERE IT IS COMFORTABLE FOR HER THE BACK OF THE SEAT RUBS AGAINST THE SEATBELT RETRACTOR, PREVENTING IT FROM RETRACTING AND LEAVING THE BELT LOOSE. *JB

WHILE DRIVING THE VEHICLE STARTED TO SHAKE. CONSUMER PULLED OVER TO INSPECT THE ENGINE, AND FOUND NOTHING UNUSUAL. HE REENTERED THE VEHICLE AND STARTED DRIVING WHEN THE ENGINE BURNED. VEHICLE WAS TOWED TO THE DEALER, AND THE TRANSMISSION WAS REPLACED. CONSUMER WAS DRIVING THE VEHICLE WHEN THE SAME THING OCCURRED FOR THE SECOND TIME, AND THE VEHICLE EXPERIENCED ANOTHER FIRE. THIS TIME THE DEALER DID NOT REPLACE THE TRANSMISSION. CONSUMER EXPERIENCED A THIRD FIRE AND THE VEHICLE WAS TOTALED.*AK

3X NOW MY 2004 DODGE DURANGO SLT (HEMI) STALLS COMING TO A STOP. 1ST TIME TOOK IT TO THE DEALER FOR A ECU REFLASH. DIDN'T FIX THE PROBLEM. I HEAR OTHERS ARE HAVING THIS PROBLEM. IT IS ACTUALLY QUITE DANGEROUS. VEHICLE HAS 2700 MILES ON IT AND IS 2 MONTHS OLD.*AK

DRIVING 2004 DODGE DURANGO ACCELERATOR GOT STUCK TO FLOOR. PREENING THE BRAKE, VEHICLE CAUGHT ON FIRE. *BF THE INCIDENT WAS DUE A MANUFACTURER'S DEFECT PER FIRE INSPECTION. OTHER PROBLEMS WERE; THE ELECTRIC REMOTE WAS INOPERATIVE, THERE WAS A DELAY IN THE SHIFT WHEN THE A/C WAS ON AND THERE WAS A LOT OF WATER COMING FROM THE A/C. *SC

MY VEHICLE HAS STALLED WHILE DRIVING ON 2 OCCASIONS. STEERING AND BRAKING ARE SERIOUSLY AFFECTED. *JB

2004 DODGE DURANGO APPROX 6300 MILES TRAVELING ON INTERSTATE AT 65 MPH RIGHT REAR TIRE (GOODYEAR SR/A P265/65R 17) EXPLODED. ONCE STOPPED AFTER APPROX 400' TO 500' FOUND TIRE TREAD COMPLETELY SEPARATED FROM SIDEWALL ON ONE SIDE OF TIRE ONLY. COMPLETELY INSPECTED TIRE NUMEROUS TIMES LOOKING FOR CAUSE OF FAILURE FOUND NO PUNCTURES CUTS, ETC. BROUGHT TIRE TO GOODYEAR TIRE STORE FOR REPLACEMENT. UPON RETURNING FOR TIRE, WAS INFORMED THEY HAD FOUND PUNCTURE HOLE IN TIRE. THAT HAD CAUSED THE TIRE TO RUN LOW AND THE RIM HAD CUT THE SIDEWALL. I HAVE THE TIRE, THE TIRE SHOWS MINIMAL ABRASION ON THE FAILED SIDE ONLY. WAS INFORMED BY GOODYEAR THEY ARE NOT AWARE OF ANY OTHER SIDEWALL FAILURES WITH THIS TIRE. INVESTIGATED MYSELF TO FIND HUNDREDS OF THE SAME COMPLAINTS ON THE INTERNET. REGARDLESS OF THE CAUSE OF FAILURE,( IF MY TIRE DID HAVE A PUNCTURE AT TIME OF FAILURE) IT WOULD SEEM INHERENTLY UNSAFE FOR A TIRE TO HAVE THIS KIND OF DAMAGE IN SUCH A SHORT STOPPING DISTANCE. THIS TIRE WAS ALSO INSPECTED BY TWO INDEPENDENT GARAGES AND THEY DO NOT AGREE THAT THE PUNCTURE CAUSED THE DAMAGE. LUCKILY, MY WIFE WAS NOT INJURED DURING THIS INCIDENT. *NM

RECALL CAMPAIGN: THE CONSUMER WAS UNABLE TO HAD THE D40 SAFETY RECALL DONE DUE TO LACK OF PARTS. *NM *NM

I HYDROPLAINED OFF THE ROAD, AND HIT A TELEPHONE POLE AT ABOUT 60 MPH. I SMASHED THE DRIVER SIDE FENDER INTO THE MOTOR, AND BROKE THE FRAME. ALSO, I BROKE BOTH SEATS IN THE FRONT BACK.THE DODGE INVESTIGATOR TOTALED IT . I ASKED DODGE WHAT THE WERE GOING TO DO, THEY SAID THAT I HAD TO HIT THE POLE DIRECTLY IN THE FRONT. I GUESS THE FRONT FENDER ISN'T FRONT ENOUGH, OR BREAKING THE FRAME IN THE FRONT ISN'T ENOUGH. THE SEATS BROKE BACK AND MY SEATBELT DIDN'T KEEP ME IN MY SEAT, I ENDED UP IN THE BACK. I AM STILL HAVING PROBLEMS WITH MY BROKEN WRIST,L AND MY SHOULDER. THE HOOD IS SMASHED AGAINST THE WINDSHIELD, THE FRONT BUMPER TORE OFF.*AK

VEHICLE IS EXPERIENCING PROBLEM WITH ENGINE STALLING. VEHICLE HAS BEEN TO THE DEALER ON FOUR SEPARATE OCCASIONS, AND THEY ARE UNABLE TO DUPLICATE THE PROBLEM. *AK

COMPLAINT RECEIVED VIA E-MAIL. SINCE THE PURCHASE OF THIS SUV, I HAVE HAD TO BRING THE TRUCK IN FOR SERVICE FOR VARIOUS THINGS. RECOMMENDED SERVICE, A FUSE OUT OF PLACE/BATTERY RECALL, AND TODAY, JANUARY 8, 2005, FOR A DETACHED THROTTLE CABLE, WHICH PREVENTED ACCELERATION. I DISCOVERED THIS PROBLEM AS I WAS ATTEMPTING TO ACCELERATE AT A MAJOR INTERSECTION, AND OBVIOUSLY, I WAS STUCK IN THE MIDDLE OF THE ROAD. WE RECEIVED ASSISTANCE IN PUSHING THE TRUCK OFF OF THE ROAD, AND I CALLED GWINNETT PLACE DODGE. I EXPLAINED THE SITUATION, AND I WAS GIVEN THE PHONE NUMBER TO SW TOWING SERVICE. WE ALSO ATTEMPTED TO SPEAK WITH A MANAGER IN REGARD TO THIS MATTER.*AK

WHILE TRAVELING ABOUT 20 MPH PRESSED BRAKE TO STOP AT STOP SIGN THE ENGINE RACED FORA FEW SECONDS.CAR WAS VERY HARD TO STOP.TOOK CAR TO DEALER AND WAS TOLD, THERE WAS NOTHING THEY CAN DO WITHOUT SEEING THE PROBLEM!*AK

THE VEHICLE SLIPPED OUT OF PARK WITHOUT WARNING. THE CONSUMER WAS ABLE TO GAIN CONTROL OF THE VEHICLE. *JB AN OCCUPANT OF THE VEHICLE WAS COMPLAINING ABOUT THE SEAT BELT NOT BEING LATCHED PROPERLY. THE CONSUMER OPENED THE DOOR AND REACHED IN TO BUCKLE THE CHILD SAFETY LATCH AND 8 SECONDS LATER THE VEHICLE STARTED TO ROLL BACKWARDS, TRAPPING THE CONSUMER BETWEEN THE DOOR AND THE GARAGE BAY DIVIDER. *SC *JB

CONSUMER DROVE THE VEHICLE TO DEALER FOR ROUTINE MAINTENANCE. ALSO, CONSUMER INFORMED THE MECHANIC THAT A LOUD KNOCKING NOISE WAS COMING FROM THE FRONT WHILE DRIVING. MECHANIC DETERMINED THAT THE LEFT SIDE AND RIGHT SIDE UPPER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK

I WAS RETURNING FROM A LUNCHEON WITH AN ESTIMATING FIRE MARSHALL FOR WEST VIRGINIA AND A NICHOLAS COUNTY DEPUTY SHERIFF. WHEN DRIVING HOME TO BRAXTON COUNTY I SUDDENLY FELT A SUDDEN JERK IN THE STEERING WHEEL, AND THEN BEGAN TO LOSE CONTROL OF THE VEHICLE. I STRUCK A GUARD RAIL HEAD ON, AND THE AIR BAGS FAILED TO DEPLOY. VEHICLE THEN ROLLED SEVERAL TIMES, ENTRAPPING ME INSIDE AND UPSIDE DOWN. IT WAS NOTED LATER THAT THE LEFT FRONT WHEEL HAD BROKEN LOOSE. NO OTHER VEHICLES WERE INVOLVED. I WAS TRANSPORTED TO BRAXTON COUNTY MEMORIAL HOSPITAL WHERE I WAS EXAMINED AND KEPT OVER NIGHT FOR OBSERVATION. I SUSTAINED NO BROKEN BONES, BUT SUFFERED SEVERAL CONTUSIONS WHICH CAUSED SEVER PAIN. DEALER WAS TOLD THE NEXT MORNING WHEN I WAS RELEASED FROM THE HOSPITAL, BUT WAS ONLY INTERESTED WHEN THE INSURANCE ADJUSTER WOULD BE HERE TO LOOK AT THE VEHICLE. IT IS A 2004 DODGE. DURANGE MANUFACTURED IN NOVEMBER 2003. I AM VERY UPSET AT THE DEALER AND THE MANUFACTURER OF THE VEHICLE DUE TO THE FACT THAT I WAS IN TO THE GARAGE ON DECEMBER 17TH FOR A RECALL ON THE POSITIVE BATERY CABLE TO BE FIXED DUE TO RUBBING ON THE UPPER CONTROL ARM. I RESPONDED TO THE RECALL NOTICE THE VERY DAY I RECEIVED IT. I ASK THE MECHANIC TO PUT THE VEHICLE ON THE HOIST, AND AT LEAST LOOK AT THE FRONT END COMPONETS, BUT WAS TOLD THAT IT WAS A 2004 MODEL, AND IT WAS NOT SUBJECT TO A RECALL CONCERNING THAT PROBLEM, AND THAT THEY WERE VERY BUSY. THANK YOU IN ADVANCE FOR YOU TIME IN THIS MATTER, AND I HOPE IT WILL PREVENT SO

WHEN USING THE SPEED CONTROL GOING DOWN A HILL IT WILL NOT HOLD BACK, IT WILL GAIN SPEED GOING DOWN HILL. THIS HAPPENS ALL THE TIME. I HAVE A 4.7 ENGINE IN THE 04 DURANGO. THIS IS A DANGEROUS CONDITION! *JB

THE CONSUMER WAS T-BONED BY ANOTHER VEHICLE ON THE MIDDLE, REAR SIDE AT 20 MILES PER HOUR. THE CURTAIN AIR BAGS DID NOT DEPLOY UPON IMPACT. *JB

WHILE BRAKING ANY SPEED VEHICLE ACCELERATED, CAUSING IT TO HIT A MAIL BOX. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

WHILE DRIVING VEHICLE STALLED. CONSUMER WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED TO THE DEALER. MECHANIC INFORMED CONSUMER THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK

THE FOG LIGHTS, LOCATED IN THE BUMPER OF THE 2004 DODGE DURANGO IS DAMAGED WHEN DEBRIS (ROCKS) FROM THE ROAD WAY ARE KICKED UP. THE FOG LIGHTS ARE MADE OF GLASS BUT THE HEADLIGHTS ARE COVERED IN PLASTIC. LITTLE STONES WHERE KICKED UP BY TRUCKS WHICH BROKE BOTH FOG LAMPS COSTING 140 DOLLARS IN REPAIR FOR JUST DRIVING DOWN THE ROADWAY. I FEEL THIS IS A DEFECT IN THE CONSTRUCTION OF THIS VEHICLE BECAUSE THESE LAMPS ARE MADE OF GLASS WHICH CAUSED THEM TO BREAK AND NEEDED REPLACEMENT. THEY SHOULD BE COVERED WITH PLASTIC TO PREVENT THIS COSTLY REPAIR. *JB

I WAS CONTACTED IN JULY BY CHRYSLER WHO SAID THAT MY 04 DODGE DURANGO SLT HAD A "HOT BAKE PAINT PROBLEM." THE FEMALE REP. ASKED IF I HAD NOTICED ANY PAINT FADING OR OTHER PROBLEMS. I TOLD HER "NO, NOT YET." I WAS INSTRUCTED TO BRING THE TRUCK BACK TO USA DODGE ALSO KNOWN AS MACK DODGE AND RETURN IT FOR ANOTHER TRUCK. THE SAME LEASE AGREEMENT STILL IN EFFECT, THE NEW TRUCK WOULD HAVE TO BE MSRP TO MSRP. I ASKED WHY THEY JUST WOULD NOT REPAINT IT AND PUT US IN A LOANER, SHE SAID, "SIR WOULDN'T YOU LIKE A NEW TRUCK !" I SAID, "YES !", ALREADY HAVING ABOUT 5,000 MILES I WOULD BE STARTING THE MILEAGE CLOCK TO ZERO. THEN I ASKED HOW DO I KNOW THAT THE NEW TRUCK I PICK OUT WON'T HAVE THE SAME PROBLEM. I WAS TOLD THEY WOULD RUN THE VIN TO MAKE SURE. WELL I WAS NOT ABLE TO FIND ANOTHER TRUCK MSRP TO MSRP EVEN AFTER CHECKING A FEW DEALERSHIPS. THE TRUCK GAVE US PROBLEMS IN THE PAST, STALL, NO START, NO STORED CODES ETC. THEY EVEN BLAMED IT ON THE KEY FOB ONCE. AFTER WHAT'S BEEN ON THE NEWS I AM GLAD THEY BOUGHT ME OUT OF THE TRUCK. I PRAY TO GOD THAT MY WIFE & 3 KIDS NEVER GOT HURT AND I WILL PRAY THAT NO ONE ELSE DOES EITHER. *JB

THE GOODYEAR WRANGLER SR/A ON MY DODGE DURANGO (OEM) ARE A HORRIBLE AND DANGEROUS SUV TIRE. THESE TIRES HAVE NO TRACTION IN WET OR SNOW CONDITIONS, AND EVEN THOUGH THE SUV IS AWD, THE TIRES HOLD THE VEHICLE ON THE ROAD. I CHECKED VARIOUS WEB SITE RATINGS ON THESE TIRES TO MAKE SURE I WAS NOT THE ONLY ONE WHO FELT THIS WAY. AS AN EXAMPLE, TIRERACK.COM, 1010TIRES.COM ALL HAVE NUMEROUS REVIEWS THAT INDICATE THESE TIRES ARE AWFUL AND POTENTIALLY DANGEROUS DUE TO THEIR CONSTRUCTION, TREAD DESIGN ETC. I CONTACTED GOODYEAR AND CHRYSLER--NEITHER ARE WILLING TO DO ANYTHING OR ACCEPT ANY BLAME HERE. I NOW HAVE TO FIND A GOOD SET OF TIRES IN THE ODD SIZE OF 265/65/17 TO PUT ON MY SUV BEFORE I SLIDE OUT OF CONTROL IN SNOW/ICE THIS WINTER. ITS A DISGRACE. *JB

ABS AND TRACTION CONTROL LIGHTS COME ON AND STAY ON. I JUST TURNED ON THE CAR AND THE LIGHTS STAYED ON. I HAVE HAD MY 2004 DODGE DURANGO FOR 9 MONTHS AND IT HAS BEEN IN THREE TIMES FOR THE ABS PROBLEM. A TOTAL OF 17 DAYS AND STILL COUNTING. THEY CHANGED THE SPEED SENSOR, THE WIRING HARNESS, AND THE ECM FOR ABS AND NOW ITS BACK IN THE SHOP.*AK

THE MILEAGE GUAGE ON MY 2004 DODGE DURANGO READS OVER 104 MILES ON A TRIP THAT HAS BEEN PROVEN TO ONLY BE A 100 MILE INTERSTATE TRIP.*AK

WHILE DRIVING AT ANY SPEED VEHICLE STALLED. *AK

I PURCHASED A BRAND NEW 2004 DODGE DURANGO FROM A REPUTABLE CAR DEALERSHIP EXPECTING IT TO BE THE HIGH QUALITY THAT I HAVE ALWAYS BEEN USED TO WITH DODGE. HOWEVER, I AM EXTREMELY DISSATISFIED. WHEN I DRIVE THIS VEHICLE ON THE HIGHWAY ( AT POSTED SPEED OR LESS), IT FEELS AS THOUGH THE WIND WILL PICK IT UP & CARRY IT AWAY! IT SWAYS & SHIMMY'S CONSTANTLY. IT FEELS AS THOUGH HIGH AIR CURRENTS ARE CURCULATING INSIDE THE VEHICLE ALSO. IT DOES NOT FEEL SAFE AT ALL. WHAT SHOULD I DO? I AM RETIRED & LIVE ON A VERY MODEST INCOME, SO I CANNOT JUST GO HAVE THIS PROBLEM REPAIRED WITH NO THOUGHT OF THE COST. I ALSO HAVE ANOTHER PROBLEM WITH MY DODGE DURANGO. WHENEVER I HAVE THE WINDOW ( OR WINDOWS) OPEN AT ALL, WHETHER IT BE A CRACK OR COMPLETELY OPEN, A VERY LOUD, ALMOST DEAFENING ROAR ENTERS THE VEHICLE. I CAUSES SUCH HORRIBLE EAR PAIN TO ALL INSIDE THE DURANGO, THAT WE CAN NEVER HAVE THE WINDOWS OPEN AT ALL. THIS MAY SEEM LIKE A MINOR PROBLEM, BUT ACTUALLY IT IS NOT. BESIDES THE FACT THAT I AM PAYING FOR THIS VEHICLE THROUGH A LOAN & EXPECT IT TO PERFORM AS A NEW VEHICLE SHOULD, MY WIFE HAS SEVERE ASTHMA & MANY TIMES WILL NEED FRESH AIR IN ORDER TO BREATHE PROPERLY. IT IS NOT ALWAYS POSSIBLE TO STOP AT THE SIDE OF THE ROAD! PLEASE TELL ME WHAT I SHOULD DO. THANK YOU VEY MUCH!*AK

I OWN A NEW 2004 DODGE DURANGO LIMITED. IT HAS A DEALER ACTIVATED FEATURE THAT TILTS THE OUTSIDE REAR VIEW MIRRORS DOWNWARD FOR GREATER VISABILITY WHEN IN REVERSE. I HAD THAT FEATURE ACTIVATED AND FOUND THAT THE MIRRORS DID NOT TILT DOWNWARD SUFFICIENTLY FOR INCREASED VISIBILITY AS DESCRIBED IN THE OWNERS MANUAL. AFTER ACTIVATING THE FEATURE ON ANOTHER DURANGO, THE DEALER'S SALES AND SERVICE PERSONNEL ALL AGREED THAT IT DID NOT WORK AS DESCRIBED AND WAS INEFFECTIVE. THE DEALER'S SERVICE MANAGER PROMISED TO INITIATE AND FORWARD A DEFECTIVE ENGINEERING REPORT TO DODGE.*AK

WHILE DRIVING THE VEHICLE ON SEVERAL OCCASIONS THE VEHICLE TURNED OFF WHILE MAKING A TURN. THE CONSUMER STATED THAT THE DEALER HAS BEEN UNABLE TO DIAGNOSE THE PROBLEM. *JB THE DEALERS WERE UNABLE TO DUPLICATE THE PROBLEM. THE ENGINE LIGHT HAD NEVER COME ON WHEN IT STALLED. *SC

MY 2004 HEMI DURANGO LTD RANDOMLY STALLS AT START-UP OR WHILE DRIVING. IT ALSO WILL STUDDER OR LOOSE SIGNIFICANT POWER DURING ACCELLERATION. ALL THIS OCCURS RANDOMLY. DEALER COULD NOT REPAIR BECAUSE THERE WAS NOT FAULT CODE? *AK

NOT EVEN MAKING MY FIRST PAYMENT YET, MY CAR HAS SEEN THE SHOP SEVERAL TIMES AND STILL NOT FIXED. MY BRAKE LINE WAS "CROSS TREADED" IN THE ASSEMBLY LINE. THERE FOR I HAD VERY LITTLE BRAKE FLUID LEFT (ONLY 2 WEEKS AFTER BUYING THE CAR) AND THE FLUID LEAKED ON MY RIM WHICH NOW HAS TO BE REPLACED BUT IS ON BACK ORDER TILL "WHENEVER". I WAS WITH OUT MY NEW CAR FOR OVER A WEEK FOR THIS PROBLEM. THEN I HAVE TO GET THE BUMPER REPLACED DUE TO FADING WHICH THE SERVICE DEPT SAYS HAS HAPPENED TO SEVERAL DURANGO'S AND PT CRUISERS. THIS WILL BE A 2-3 DAY PROCESS ONCE CHRYSLER FIGURES OUT HOW THEY ARE GOING TO REPAIR SINCE THEY HAVE STOPPED REPLACING. (THIS WILL BE MORE TIME WITH OUT MY NEW CAR.) THEN IT WAS IN THE SHOP BECAUSE THE RADIATOR CAP WAS NOT PUT ON CORRECTLY DURING ASSEMBLY AND IT LOOSENED. ALL THE COOLENT LEAKED AND CAUSED THE CAR TO OVERHEAT. LAST BUT NOT LEAST THE AIR BAG LIGHT CAME ON AND THEY SAID THAT THEY HAVE TO REPLACE THE IMPACT SENSOR SWITCH...WHICH YOU GUESSED IT... IS ON BACKORDER. THIS MIGHT OR MIGHT NOT BE THE PROBLEM BUT THEY CAN'T GO ANY FURTHER UNTIL THIS IS CHANGED OUT. SO ONCE AGAIN I WILL BE WITH OUT MY CAR. I HAVE TALKED TO ANOTHER SERVICE DEPARTMENT AND THEY WARNED ME THAT I SHOULDN'T BE DRIVING THIS CAR BECAUSE WITH OUT THE IMPACT SENSOR SWITCH, THE AIRBAGS WON'T DEPLOY ON IMACT. THIS CAR HAS BEEN TOO MUCH TROUBLE AND NOT WORTH THE HASSLE.THIS IS MY FIRST DODGE AND I WOULD NEVER RECOMMEND BUYING ONE. I UNDERSTAND THAT SOMETIMES THERE ARE JUST BAD APPLES I

ON SEPT OF 2004 I WAS DRIVING WHEN THE AIR ON THE TIRE WAS GOING DOWN I PULLED OVER RIGHT AWAY AND HAD TO PUT THE SPARE TIRE ON I WANT TO GET THE TIRE REPAIRED AND WAS TOLD THAT THE TREADS WAS SHOWING AND WAS NOT ABLE TO BE REPAIRED AT THAT TIME WE LOOK AT THE OTHER TIRE ON THE NEW 2004 DURANGO UNDER 6000 MILLS, ONE OF THE OTHER TIRE WAS PEELING, WE WENT TO GOOD YEAR PER THERE CARE DEALER ADVISE AND WAS TOLD THERE WAS NOTHING THEY CAN DO FOR ME, AND WAS GIVEN A # TO CALL GOOD YEAR, I DID GO ON THE WEB SITE TO FILE A COMPLAINT AND WAS GIVEN THIS INFORMATION. FROM: [email protected] ON 10/11/2004 04:46 PM SENT BY: GOODYEAR TIRE & RUBBER COMPANY CONSUMER RELATIONS 728 1144 EAST MARKET STREET AKRON, OH 44316 VOICE #: 800.321.2136 FAX #: 330.796.6829, MARIA, IF YOU BELIEVE YOU HAVE DEFECTIVE TIRES I WOULD SUGGEST GOING TO THE NEAREST GOODYER DEALER. A FEW IN YOUR AREA ARE. *

I WAS GETTING ON THE FREEWAY AND ACCELERATED TO GET ON THE FREEWAY, CAR IN FRONT OF ME SLOWED TO EXIT THE FREEWAY SO I HAD TO LIFT MY FOOT OF OF THE GAS - RPMS DROPPED, OIL PRESSURE LIGHT CAME ON AND THE CAR STALLED IN THE RIGHT LANE OF THE FREEWAY - LUCKILY I WAS ABLE TO PULL OVER TO THE OFFRAMP. RESTARTED THE CAR WITH NO PROBLEM. I HAVE TAKEN THE CAR TO THE DEALER SEVERAL TIMES FOR THIS PROBLEM BUT THEY SAY THEY CANNOT FIX IT BECAUSE THEY CANNOT DUPLICATE THE PROBLEM. *AK

2004 DODGE DURANGO 4X4, AUTOMATIC TRANSMISSION, AT SLOW SPEEDS 10 MPH ACCELERATION HAS A LAG UNTIL 2,000 RPM AT WHICH POINT THE TRANSMISSION ENGAGES AND THE VEHICLE LURCHES FORWARD RAPIDLY.

THE VEHICLE'S RADIO STOPPED WORKING. *NM WHEN THE CONSUMER TRIED TO CHANGE LANES, HE NOTICED A DELAYED REACTION FROM THE TIME HE PRESSED THE ACCELERATOR TO THE RESPONSE OF THE VEHICLE. ON ANOTHER OCCASION, THE CHECK ENGINE LIGHT ILLUMINATED AND THE TRANSMISSION DOWN SHIFTED FOR A FEW SECONDS. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND EXPLAINED ALL THE PROBLEMS HE HAD EXPERIENCED AND AFTER A DIAGNOSTICS TEST WAS DONE, THE DEALER STATED THE COMPUTER DISPLAYED A CODE AND THEY DID NOT KNOW WHAT IT WAS SO THEY ERASED IT. ONE MONTH LATER, THE CONSUMER EXPERIENCED THE SAME PROBLEM WITH THE RADIO AND WHEN HE ATTEMPTED TO PLACE THE VEHICLE IN PARK, THE GEAR SHIFTER DID NOT GO INTO THE PARK POSITION IT STAYED IN THE REVERSE POSITION. THE VEHICLE WENT BACK TO THE DEALER AND IT WAS DISCOVERED THAT 2 BOLTS AND A BRACKET WERE MISSING FROM THE TRANSMISSION SHIFTER. THE CONSUMER STATED THE CRUISE CONTROL DID NOT AND A NEW PROBLEM HAD SURFACED. THERE WAS A WARNING LIGHT ON THE DASHBOARD THAT READ PASS AIR BAG OFF. *JB

WHEN TURNING FROM A STOP, THE VEHICLE STALLED. PLEASE PROVIDE MORE INFORMATION. *JB

FIRST THE HORN STARTED GOING OFF ALL BY ITS SELF AND THEY SAID THAT HAPPENS EVERY SO OFTEN. IT COULD BE ELECTRICAL THEY SAID AND TRIED TO FIX IT. I GOT MY NEW DURANGO BACK AND THEN IT OVER HEATED. I WAS ON I-95 WHEN THEN IT OVER HEATED. IT WAS TOWED. THEY SAID IT WAS THE ELECTRICAL PROBLUM WITH THE HORN AND THEY COULDNT GET IT TO OVERHEAT. MABEY IT WAS A GLITCH IN THE SYSTEM. THEY SAID. THEN IT WOULDNT CRANK , THREE TIMES THIS HAPPEND. THEY HAD TO TOW IT. COSTING THEM A LITTLE MONEY. WELL ACCUALY IT COST DODGE WELL OVER 350.00 PLUS COST OF TRYING TO FIGURE OUT WHATS WRONG. AND KEEPING A VEHICLE I PAY 556.00 PER MO. FOR. I KNOW THIS MAY BE A SMALL PROBLUM TO YOU BUT SOMEONE SAID SOMETHING ABOUT A LEMON LAW SHOULD BE IN AFECT. I JUST WANT MY VEHICILE BACK BECAUSE I STILL HAVE TO PAY FOR THIS SUV. WHILE THERE( TRYING TO FIGURE THE ELECTRICAL PROBLUM OUT ) IM TIERD OF THIS PLEASE HELP!!!!!!!!!! I HAVE TWO KIDS AND THIS IS THE 2ND CAR IVE PURCHASED. THE FIRST ONE I BOUGHT I WAS SATICFIED WITH, BUT GOT TO SMALL FOR MY NEW FAMILY. I LOVE MY SUV AND PAID 35,0000.00 AND IT WONT EVEN START. IT DRAINS THE BATTERY ALL BY ITS SELF OVERNIGHT.*AK

WHEN THE REAR POWER WINDOWS ARE DOWN THE WIND IS SO LOUD THAT IT IRRITATES THE OCCUPANT'S EAR. THE VEHICLE ALSO VIBRATES WHEN REAR WINDOWS ARE DOWN. *AK *NM

AIR CONDITIONER FAILS TO COOL. FAN WORKS BUT BLOWS HOT AIR. IF VEH IS SHUT OFF AND RESTARTED THE UNIT AGAIN FUNCTIONS PROPERLY. DEALER REPLACED THE CONTROL UNIT BUT AIR CONDITIONER CONTINUES TO FAIL.*AK

I HAVE THE 04 DURANGO HEMI WITH 4600 MILES ON IT; THE VEHICLE STALLS ON AVERAGE TWICE A WEEK ON HILLS. THE DEALER CAN NOT PULL OFF ANY CODES FROM THE COMPUTER AND THUS IS NOT ALLOWED BY DODGE TO REPLACE PARTS UNLESS BAD. *JB THATS WHERE THE CATCH 22 COMES IN THE DEALER CAN'T DUPLICATE THE PROBLEM AND DODGE WILL NOT LET THEM REPLACE PARTS TO SOLVE THE PROBLEM. IT'S BEEN IN TO THE SHOP 3 TIMES NOW AND I KEEP ON GETTING THE SAME RESPONSE FROM THE DEALER WHICH IS "THERE IS NOTHING THEY CAN DO". IT HAS EVEN STALLED AT 55 MPH WHILE MERGING INTO TRAFFIC. *JB

THE CONSUMER HAS HAD FOUR TIRE BLOW OUTS ON HIS VEHICLE SINCE MARCH OF 2004. THE RUNNING BOARD WAS DAMAGED. PLEASE PROVIDE MORE INFORMATION. *JB

GOODYEAR SRA WRANGLER HAD CATASTROPHIC SIDEWAL DETACHMENT AND FAILURE WITH 5000 MILES ON THE DODGE DURANGO 2004 MODEL. SHOULD HAVE KILLED ALL ABOARD BUT LUCKILY GOT OFF INTERSTAE JUST BARELY.*AK

ON 6/28/2004, MY AC STOPPED BLOWING COLD AIR, THE AIRBAG LIGHT CAME ON AND STAYED ON, AND MY GEAR SHIFT WOULD NOT GO INTO PARK. I TOOK IT TO THE DEALERSHIP AND THEY FIXED THE GEAR SHIFT. THE AC NOT WORKING IS A RESULT OF AN APPARENT COMPUTER PROBLEM THAT REQUIRES A SOFTWARE UPDATE. THE SOFTWARE UPDATE DID NOT FIX THE PROBLEM. I HAVE TAKEN MY DURANGO IN FOR SERVICE 4+ TIMES AND THE AC IS STILL NOT FIXED. IT BLOWS HOT AIR AT RANDOM. YOU CANNOT DRIVE WITH THE WINDOWS DOWN BECAUSE OF THE LOAD NOISE. IT HURTS YOUR EARS AND YOU HAVE TO IMMEDIATELY ROLL THEM UP, SAME THING WITH THE MOON ROOF. THE AIRBAG LIGHT WAS REPAIRED BY REPLACING A MODULE. THE INFORMED ME THAT THE COMPUTER WAS NOT COMMUNITCATING WITH THE AIRBAG, RESULTING IN THE AIRBAG LIGHT TO COME ON. DOES THIS MEAN THAT THE AIRBAG WILL NOT DEPLOY ON IMPACT IF THE COMPUTER IS NOT RECOGNIZING THAT IT HAS AN AIRBAG.*AK

I WAS INVOLVED IN AN ACCIDENT ON JUNE 24, 2004 IN WHICH MY 2004 DODGE DURANGO WAS TOTALLED. I WAS TRAVELING AT APPROXIMATELY 60 MPH AND HIT ANOTHER VEHICLE BROADSIDE - I HIT THE DRIVERS SIDE OF THEIR VEHICLE STRAIGHT ON. THERE WAS SIGNIFICANT FRONT END DAMAGE, THE FRONT DOORS WERE NOT ABLE TO BE OPENED, THE ENGINE WAS DAMAGED AND THE FRONT AXEL SNAPPED ON IMPACT. THE AIRBAG DID NOT DEPLOY. WE CONTACTED CHRYSLER AND THEY DID AN "INVESTIGATION" AND WE WERE TOLD THAT THE ACCIDENT WAS NOT SEVERE ENOUGH AND THE RATE OF DECELERATION WAS NOT HIGH ENOUGH TO CAUSE THE AIRBAG TO DEPLOY. THEY SENT US A PAMPHLET WITH AIRBAG INFORMATION IN IT AND IN THE BOOKLET IT STATES THAT THE AIRBAG IS SET TO DEPLOY IN ACCIDENTS SIMILAR TO MINE AT 28 MPH. WE HAAVE NOT BEEN ABLE TO GET A STRAIGHT ANWER FROM THEM AS TO WHY IN OUR CASE THE AIRBAG DID NOT DEPLOY. I WENT FROM 60 MPH TO 0 IN ABOUT 20 FEET.*AK

WHILE DRIVING TRANSMISSION LIGHT AND ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE WIRES NEEDED TO BE REPLACED. CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM STILL OCCURRED, AND HAD NOT BEEN RESOLVED. *AK NEW ELECTRIC HARNESS WERE REPLACED DUE TO METLED WIRES. 2 RECALLS FOUND BY THE CONSUMER: ONE ON WIRING UNDER THE DASH, AND THE OTHER ON ACCELERATOR CABLE. CONSUMER MADE 10 VISITS TO THE DEALER. *LA

WHEN DRIVING AT AN UNDETERMINED SPEED, THE TRANSMISSION LIGHT APPEARED ON THE DASHBOARD. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION, HOWEVER, THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK AFTER THE FIFTH VISIT TO THE SERVICE DEALER (DESOTO MALL), THE TRANSMISSION LIGHT HAD NOT COME BACK ON. THE SHIFTING LIGHT HAD COME ON AND THE CONSUMER HAD TAKEN THE VEHICLE TO THE SERVICE DEALER (CENTRAL MAINE DODGE) AND AFTER THREE VISITS TO THEM, THEY FOUND MELTED WIRES AND A BAD SENSOR. THE WIRES HAD HOLES IN THEM. CHRYSLER WOULD DO NOTHING TO HELP RESOLVE THIS PROBLEM. A TRANSMISSION SENSOR WAS PLACED IN THE VEHICLE. (THE SHIFT INDICATOR STAYED ON INTERMITTENTLY ALONG WITH ALL OF THE OTHER LIGHTS & THE TRANSMISSION RANGE SENSOR RATIONALITY WIRES WERE DAMAGED AND MELTED ON THE CATALYTIC CONVERTER) ALSO THE ENGINE HAD COME ON AND THE VEHICLE JUMPED FORWARD. *SC *JB

THIS REPRESENTS THE 5TH TIME MY 2004 DODGE DURANGO HAS GONE BACK TO MARTIN DODGE FOR THE SAME PROBLEM. THE VEHICLE MAKES A POPPING NOISE IN THE REAR AS IT GOES DOWN THE ROAD. THE REAR IS ALSO LOOSE OVER NORMAL ROADWAY CONDITIONS. ON THE FIRST REPAIR, THE DEALERSHIP REPLACED REAR SHOCKS, SWAY BAR, & TIGHTENED THE REAR. ON THE SECOND ATTEMPT, THEY REPLACED A STRIPPED BOLT IN THE REAR. ON THE THIRD ATTEMPT, THEY REPLACED THE BOLT'S HOUSING & THE BOLT AGAIN. ON THE FOURTH ATTEMPT, THEY TIGHTENED & LUBED THE ENTIRE REAR. THE SERVICE MANAGER'S REMARKS ON THE LATEST INVOICE IS THAT HE IS GOING TO TALK TO CHRYSLER CORPORATION ABOUT THIS CONTINUED PROBLEM. THE SERVICE MANAGER RELAYED TO MY WIFE THAT IT SOUNDS LIKE METAL TO METAL IS BEING RUBBED TOGETHER SOMEWHERE IN THE REAR. HE ALSO EXPRESSED THAT THIS WAS A PROBLEM ON PREVIOUS DURANGO MODELS, & THAT CHRYSLER FIXED SAME BY INSERTING PLASTIC SPACERS OF SOME KIND. THE SERVICE MANAGER & MY WIFE TEST DROVE THE DURANGO AFTER TODAY'S FOURTH REPAIR ATTEMPT. THE POPPING & SWAY WAS AS GREAT AS IT EVER WAS. I WILL BE REPRESENTED BY DAVID J. GORBERG, ESQ. WITH REGARD TO A NJ LEMON LAW CLAIM. TO DATE, I HAVE NOT BEEN CONTACTED BY NHTSA REGARDING MY 4 PREVIOUS COMPLAINTS.*AK

TODAY REPRESENTS THE FOURTH TIME THAT MY NEW DURANGO GOES BACK TO MY DEALERSHIP FOR THE SAME PROBLEM. THE VEHICLE HAS A DISTINCT "POPPING" NOISE FROM THE REAR WHEN DRIVING. THERE'S ALSO EXCESSIVE BOUNCE IN THE REAR SUSPENSION. IT IS MY OPINION THAT THIS EXCESSIVE BOUNCE SHOULD BECOME A FULL RECALL, AS IT IS UNSAFE. ON THE FIRST REPAIR ATTEMPT, MARTIN DODGE CHANGED THE REAR SHOCKS, SWAY BAR, & "TIGHTENED" THE REAR. ON THE SECOND ATTEMPT, THEY REPLACED A STRIPPED BOLT IN THE REAR. ON THE THIRD ATTEMPT, THEY REPLACED THE HOUSING THAT HELD THIS BOLT IN PLACE. IMMEDIATELY AFTER LEAVING THE DEALERSHIP AFTER THE THIRD REPAIR ATTEMPT, MY WIFE & I CONTINUED TO EXPERIENCE THE SAME EXACT PROBLEMS. IT IS FOR THESE REASONS THAT THE VEHICLE WILL GO BACK TO MARTIN DODGE FOR A FOURTH REPAIR ATTEMPT. I WILL ALSO CONTACT A LEMON LAW ATTORNEY TODAY TO SEEK REMEDY. *LA

2004 DODGE DURANGO LIMITED. AIR CONDITIONING STOPS COOLING. WIFE DISCOVERED THAT TURNING OFF THE ENGINE AND ELECTRICS, THEN RESTARTING ALL WILL GET COOLING BACK. SHE DOES THIS FAIRLY OFTEN, EVEN IN TRAFFIC.*AK

DODGE DURANGO 2004 ST I JUST BOUGHT THIS MODEL NEW OFF THE FLOOR AND THERE IS A MANUFACTURER'S DEFECT ON THE DESIGN. IF YOU ARE DRIVING WITH THE BACK WINDOW/WINDOWS DOWN AND THE FRONT UP, THERE IS A PULSATING PRESSURE FROM AIRFLOW THAT MAKES YOUR EARDRUMS FEEL LIKE THEY ARE GOING TO POP. CANNOT DRIVE THIS VEHICLE WITHOUT AFFECTING THE HEALTH OF YOUR EARS UNLESS ALL WINDOWS ARE UP, OR THE FRONT WINDOWS ARE CRACKED WHEN THE BACK WINDOWS ARE DOWN. *NM

WHEN TURNING STEERING WHEEL TO THE LEFT OR RIGHT STEERING WHEEL DOES NOT RETURN SMOOTHLY. THE DEALER REPLACED THE STEERING ARM BUT THAT DIDN'T CORRECT THE PROBLEM. *AK DURING THE TIME THE CONSUMER OWNED THE VEHICLE THE AIR BAG LIGHT ILLUMINATED AND THE REAR WIPER FELL OUT. *NM