2004 Dodge Durango complaints

MY 2004 DODGE DURANGO HAS BEEN TAKEN IN FOR REPAIR FOR A DEFECT IN THE AIR BAG SYSTEM SEVERAL TIMES WITHOUT ANYONE BEING ABLE TO REPAIR IT. THE DEFECT IS IN THE NEW SYSTEM OF PASSENGER SEAT AIR BAG WHERE THE SEAT WEIGHT DECIDES IF THE AIR BAG SHOULD BE ON OR OFF. MY SYSTEM DISABLES THE ENTIRE SYSTEM ON A REGULAR BASIS FOR NO APPARENT REASON AND THE SEAT HAS TO BE RECALIBRATED FOR THE LIGHT TO BE RESET. THIS IS VERY ALARMING AS I DRIVE MOST OF THE TIME WITHOUT ANY AIR BAGS. ONE TIME WHEN IT WAS IN FOR REPAIR THE DEALERSHIP GAVE ME A 2005 DODGE CARAVAN TO DRIVE AND IT ALSO HAD THE MAIN AIRBAG LIGHT AS WELL AS THE PASSENGER LIGHT ON AND WHEN I INQUIRED AS TO WHY I WAS TOLD BY AN EMPLOYEE THAT ALL OF THE CARAVANS CAME IN THAT WAY AND WERE AWAITING SENSORS. MINE WAS NEVER DETERMINED TO NEED A SENSOR BECAUSE ALL THEY DO IS SEE WHAT THE MAIN COMPUTER SAYS AND IT KEEPS SAYING TO RECALIBRATE THE SEAT WHICH SEEMS OBVIOUS THAT THERE IS MORE TO IT. I THINK THIS DESIGN IS FLAWED AND IS A VERY DANGEROUS SITUATION FOR THE GENERAL PUBLIC TO BE PLACED IN AND IT NEEDS TO BE INVESTIGATED. I AM TRYING TO GET CHRYSLER TO GIVE ME A REFUND AS THE MICHIGAN LEMON LAW STATES BUT THEY ARE DRAGGING THEIR FEET. I KNOW OF OTHER PEOPLE WHO HAVE 2004 DURANGOS AND HAVE HAD THIS PROBLEM ALSO. I CAN IMAGINE HOW MANY PEOPLE ARE DRIVING AROUND WITH THESE VEHICLES EVERY DAY WITHOUT THE SAFETY OF AIR BAG AND ARE TRYING THEIR BEST TO GET THE DEALERSHIPS TO REPAIR IT WITHOUT THE DEALERSHIPS KNOWING HOW TO. *JB

TURNED KEY IN IGNITION AND THE DASHBOARD LIT UP. THERE WERE EVEN LIGHTS ON THE DASHBOARD THAT I DID NOT RECOGNIZE. NOTHING WORKED: NO AC, NO GAS GAUGE, NO ELECTRIC WINDOWS, NO HEADLIGHTS (OR ANY OTHER LIGHTS), NO SPEEDOMETER, NO WINDSHIELD WIPERS. DROPPED DURANGO OFF FOR SERVICE 2 DAYS LATER, IT SAT IN OUR DRIVEWAY UNDRIVEABLE FOR THOSE TWO DAYS. CHRYSLER RESET A COMPUTER SWITCH AND INFORMED US THAT THE FIX WAS TEMPORARY TO GET US THROUGH THE WEEKEND, FOR A MONDAY APPOINTMENT FOR SERVICE. DROPPED OFF THE DURANGO ON 7/24/05 AND TODAY, 8/8/05 IT IS STILL IN THE SHOP. THEY HAD TO REMOVE A PART OF THE COMPUTER AND SEND IT OFF TO THE MANUFACTURER TO BE REPAIRED/RESET. WE WERE TOLD A WEEK AGO THAT THE MANUFACTURER DOESN'T HAVE THE PART NEEDED FOR THE REPAIR, BECAUSE THIS HAS NEVER HAPPENED BEFORE, AND THAT IT WOULD BE ANOTHER WEEK BEFORE THE DURANGO IS FIXED. AT THAT TIME, WE REQUESTED A LOANER VEHICLE AND WAS APPROVED BY CHRYSLER FOR A LOANER FOR A 10 DAY PERIOD. TODAY IS DAY NUMBER 7, AND CHRYSLER IS PREDICTING THAT THE PART MAY BE DELIVERED TO THEM IN THE NEXT FEW DAYS, SO MAYBE WE'LL HAVE THE VEHICLE PRIOR TO THE WEEKEND. AT THIS THE VEHICLE HAS BEEN UNDRIVEABLE FOR 15 DAYS....I'M LOOKING INTO THE VA LEMON LAW, AND IF THE PROBLEM PERSISTS, MAY PURSUE THAT. IF ANYONE ELSE HAS HAD THIS PROBLEM WE'D LIKE TO KNOW ABOUT IT. *NM

I PURCHASED A 2004 DODGE DURANGO WITH THE HEMI ENGINE IN APRIL OF 2004. IN JULY 2004 THE CHECK ENGINE LIGHT CAME ON AND THE ENGINE FAILED IMMEDIATELY. I HAD IT TOWED BACK TO THE DEALER SHIP (TOWNE & COUNTRY DODGE CONYERS GA). THEY FIXED IT AND DID NOT TELL ME WHAT IT WAS. IN MARCH 2005, THE SAME THING HAPPENED AGAIN. THIS TIME THEY REPLACED A VALVE SPRING IN THE 3TRD CYLINDER. TWO WEEKS AGO, IT HAPPENED AGAIN. THIS TIME THEY TOLD ME I NEEDED A NEW BATTERY. I COMPLAINED AND THEY RECHARGED THE OLD ONE. WHEN I WENT TO PICK IT UP, THERE WERE WARNING LIGHTS ON AND THE CD PLAYER DID NOT WORK. THEY ARE CHARGING ME TO DO A DIAGNOSTIC TEST. I HAVE COMPLAINED TO DODGE WITH NO SATISFACTION. *JB

2004 DODGE DURANGO WITH HEMI ENGINE HAS STALLED TWICE WITHOUT WARNING IN PAST 6 MONTHS. WHEN THE ENGINE LOSES POWER STEERING THE VEHICLE IS ALMOST IMPOSSIBLE. THE ENGINE HAS STALLED WHILE MERGING ONTO A FREEWAY AND ALSO ON A RESIDENTIAL STREET. ON THE RESIDENTIAL STREET I WENT UP ON THE SIDEWALK DUE TO LACK OF STEERING.

MY GAS PEDDLE GOT STUCK AND WHEN I HIT THE BRAKE PEDDLE IT WOULD NOT BRAKE . I HIT A CAR IN FRONT OF AND THE BRAKES WOULD NOT WORK . THERE'S A RECALL ON THE THROTTLE ON THE DURANGO'S . I HAD TAKEN MY DURANGO TO THE SHOP AND I TOLD THEM THAT THE DURANGO WAS SOUNDING WIERD THAT IT FELT LIKE SOMETHING WAS SKIPPING . BUT THEY SAID NOTHING WAS WRONG .

2004 DODGE DURANGO LTD. 5.7 HEMI FAILS TO START, AFTER SEVERAL ATTEMPTS AND STEPPING ON THE GAS, THE CAR STARTS, BUT IDLES VERY ROUGH. DEALER (STANLEY MOTORS, OLD SAYBROOK CT) COULD NOT FIX THE PROBLEM, AFTER HAVING THE CAR FOR SEVEN DAYS- THEY INSTALLED NEW VALVE SPRINGS. THE CAR IS STILL NOT STARTING EASILY, AND IS IDLING VERY ROUGH, CONDITION SEEMS TO BE GETTING WORSE. I'M CONCERNED THERE WILL BE LONG TERM DAMAGE TO THE ENGINE, AND I WILL BE LEFT STRANDED WITH THE FAMILY.

DT: CONTACT'S VEHICLE DID NOT HAVE ANY BRAKE LIGHTS AND IT RESULTED IN AN ACCIDENT. THE CONTACT'S VEHICLE WAS NOT INVOLVED IN THE ACCIDENT, BUT THE VEHICLE BEHIND DID NOT REALIZE CONTACT WAS TOPPING DUE TO NOT HAVE ANY BRAKE LIGHTS, CAUSING ANOTHER VEHICLE TO HIT IT. CONSUMER DID NOT KNOW SHE DID NOT HAVE ANY BRAKE LIGHTS OR HOW LONG SHE HAD BEEN DRIVING WITHOUT BRAKE LIGHTS. CONSUMER DID NOT KNOW WHY THE BRAKE LIGHTS WERE NOT WORKING. THE VEHICLE WAS AT SERVICE DEALER, THEY DID NOT KNOW WHAT WAS CAUSING THE BRAKE LIGHTS NOT TO WORK. THERE WAS NOTHING WRONG WITH THE BULBS. IT COULD BE SOMETHING WITHIN THE SWITCH OR IN THE ELECTRICAL WIRING.*AK

2004 DODGE DURANGO STALLING WHILE DRIVING AT HIGHWAY SPEEDS.*MR THE CONSUMER STATED THE STALLING OCCURRED ON 3 SEPARATE OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB

1. YEAR: 2004, MODEL/TYPE: DODGE/DURANGO (TWO WHEEL DRIVE, HEMI, V8) PURCHASED DATE/LOCATION: JUN 2003/AUGUSTA DODGE DEALER, AUGUSTA, GA. 30907 2. DEFEATED ELECTRONIC AND/OR WIRING CAUSING A HIGH SAFETY RISK WHILE DRIVING OR TO DRIVE. ISSUE: VEHICLE DEFEATED ELECTRONIC/WIRING CAUSES THE REMOTE KEYLESS ENTRY (KEY), THE OVER HEAD CONSOLE (COMPASS, TEMPERATURE, MINI-TRIP COMPUTER), AND THE HEATER/AC TO BECOMES INOPERATIVE. THE DEFEATED SYSTEMS, WHICH FIRST OCCURRED THREE WEEKS AFTER THE PURCHASE DATE AND RANDOM AFTERWARDS UNTIL NOW, ARE AS FOLLOW: WHILE DRIVING WITH HEATER/AC UNIT ON OR OFF, ALL THREE AREAS IDENTIFIED IN THE ISSUE ABOVE BECOMES INOPERATIVE OR SHUTS OFF. THEN SUDDENLY, THE VEHICLE (HEATER/AC) BLOWER UNIT STARTS BLOWING, ON HIGH, HOT AIR (20 MINUTES DURATION UNTIL NOW). VEHICLE HAVE TO BE MANUALLY OPEN BY KEY AND ALARM TURN OFF BY TURNING THE IGNITION (WHICH WILL START THE DEFAULT BLOWER TO BLOW HIGH HOT AIR). NOTE: VEHICLE WAS TAKEN TO THE AUGUSTA DODGE SERVICE DEPARTMENT TWICE WITH THE FIRST VISIT FOUR MONTHS AFTER THE PURCHASE DATE AND AGAIN TO THE LIPSENCE DODGE, WOODBRIDGE, VA IN JUNE 2005, (703) 494-1900/492-3619 (POCS: MR. PETE, SERVICE MANAGER), HOWEVER, THE PROBLEM/DEFEAT COULDN'T BE IDENTIFY BECAUSE OF THE RANDOM OCCURRENCE. AS OF 20 JULY 2005, I RETURNED MY VEHICLE BACK TO LIPSENCE DODGE BECAUSE THE DEFEATED PROBLEM IS CONTINUOS AND NOW CAUSING A HIGH SAFETY RISK FOR MYSELF AND OTHERS. 3. I REPORTED THIS PROBLEM (THREE TIMES) TO THE DODGE/CHYLSER CUSTOM

DT: THE CONTACT OWNED A 2004 DODGE DURANGO. AIR CONDITIONER AS WELL AS THE REMOTE CONTROL SWITCH. MALFUNCTIONED. THE SYSTEM BLEW OUT STEAMING HOT AIR BECAUSE OF A SHORT CIRCUIT. IT WAS SO HOT IN THE VEHICLE THAT CONSUMER WAS UNABLE TO DRIVE FOR A LONG PERIOD OF TIME IN HOT WEATHER. DEALER COULD NOT FIND OUT WHAT WAS THE CAUSE OF THE PROBLEM. . WHEN THIS OCCURRED THE REMOTE KEY DID NOT WORK. ALSO, ALL THE ELECTRONIC FEATURES IN THE VEHICLE STOPPED WORKING. THIS INTERFERED WITH THE NAVIGATIONAL SYSTEM. CONSUMER REPORTED THIS TO THE MANUFACTURER, AND THEY HAVE NOT CONTACTED HIM. *AK

SINCE PURCHASING DODGE DURANGO 2004 HEMI 5.7 IN FEBRURARY 2004 AN ENGINE STALLED 3 TIMES WITHOUT ANY REASON. ALL TIMES IT HAPPENED AFTER A COMPLETE STOP AT STOP LIGHT OR IN A PARKING LOT. THE ONLY WAY TO RESTART AN ENGINE WAS TO TURN OFF A KEY, WAIT A LITTLE BIT AND START AN ENGINE ONCE AGAIN. DEALER (WESTGATE DODGE IN RALEIGH, NC) MADE AN INVESTIGATION AND DIDN'T FIND ANYTHING WRONG. THE ONLY THING WHAT HE DID WAS TO FLASH PCM, WHICH LEADS TO REDUCING AN ENGINE POWER AND DECREASING A FUEL ECONOMY. I DON'T FEEL SAFE BECAUSE THIS MAY HAPPEN SOMEWHERE IN A MIDDLE OF A ROAD, WHICH MAY LEAD TO AN INCIDENT AND/OR CRASH.

DT: VEHICLE HAS RANDOM SHUT OFF WHILE DRIVING AT ALL SPEEDS. THE DEALER CHECKED THE VEHICLE MULTIPLE TIMES. THEY CLAIMED THE COMPUTER COULD NOT FIND THE CAUSE OF THE PROBLEM. . THIS STARTED HAPPENING ABOUT 2 MONTHS AFTER IT WAS PURCHASED. AROUND OCT 1, 2004. *AK

NOT REPORTING A FAILURE OR INCIDENT, JUST A POORLY MANUFACTURED VEHICLE WITH AN INHERENT PROBLEM THAT THE DEALER/COMPANY WAS AWARE OF BUT DID NOT DISCLOSE AT TIME OF PURCHASE, NOR DO THEY HAVE A FIX FOR IT. JUST A SHRUG OF THE SHOULDERS.

FUEL GAUGE SYSTEM IS UNRELIABLE... DEALER HAS TOLD ME NOTHING CAN BE DONE... I CAN NEVER KNOW HOW MUCH FUEL IS IN THE SYSTEM.. AS THE VEHICLE RUNS THERE IS A PRESSURE CHANGE IN THE FUEL TANK, WHICH CAUSES THE SYSTEM TO BE FAULTY AND FAILS TO PROVIDE ACCURAATE DETAILS CONCERNING FUEL LEVEL THIS HAS BEEN A PROBLEM SINCE I PURCHASED THIS VEHICLE , NEW FROM THE DODGE DEALER

INSTANT STALLING, WHETHER TURNING OR GOING STRAIGHT. WARM OR COLD DOESN'T MATTER. DEALER HAS NO CLUE.

MY 2004 DODGE DURANGO [XXX] HAS HAD AN INTERMITTENT ELECTRICAL DISTRIBUTION FAILURE. FIRST INCIDENT OCCURRED 4 MONTHS AFTER PURCHASE. IT IS NOW 14 MONTHS SINCE PURCHASE, THE VEHICLE HAS BEEN IN FOR REPAIRS 7 TIMES, AND THE CAUSE OF CASUALTY REMAINS UNDETERMINED. THIS IS LARGELY IN PART DUE TO DAIMLER CHRYSLER'S INATTENTION TO MAINTENANCE PROCEDURES. THEY ATTEMPT TO REPAIR THE SYMPTOM RATHER THAN THE CAUSE. THE ELECTRICAL DISTRIBUTION SHORTCOMING INTERMITTENTLY IMPACTS THE A/C, RADIO, CONSOLE LIGHTS, AND TODAY... THE AIRBAGS. PENDING THE TURN OF THE IGNITION KEY DETERMINES WHICH SYSTEM IS IMPACTED. ONE ONLY NEEDS TO TURN OFF THE CAR AND RESTART IT TO MOVE THE "GREMLIN" TO A DIFFERENT SYSTEM. ALSO, THE MECHANIC AT GREENBRIER DODGE CLAIMED THIS TO BE A NEW ELECTRICAL SYSTEM THAT OPERATES OFF OF BUSES. MORE IMPORTANTLY, HE CLAIMED THAT DAIMLER CHRYSLER HAS SEEN OCCURRENCES SIMILAR TO THAT OF MY OWN BEFORE. THIS IS A FIRE HAZARD WAITING TO HAPPEN. OR, IF IN A CRASH, WILL MY AIR BAG WORK? COULD I BE DRIVING DOWN THE HIGHWAY AND MY CONSOLE LIGHTS GO OUT, HIDING THE STATUS OF MY ENGINE (I.E., OIL LOW, ETC)? *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

EVENTS LEADING UP TO ENGINE STALL WHILE DRIVING. EVERY GAUGE ON DASH BROAD WILL LIGHT UP AND THEN THE ENGINE WILL STALL WHILE DRIVING. EVERYTHING THEN GOES DEAD. THIS IS THE FORTH TIME THIS HAS HAPPENED. EVERYTIME WE BRING IT INTO A DODGE SERVICE DEPART. THEY TELL US THAT THEY CAN'T FIND ANYTHING WRONG AND SEND US BACK ON THE ROAD. WAS EVEN TOLD THAT THE OWNER OF THE DEALERSHIP DROVE IT AND IT DIDN'T STALL SO NOTHING WRONG WITH IT. IT HAS BEEN HAPPENING EVERY TWO TO THREE MONTHS. MOST RECENTLY JULY 1, 2005. THIS TIME IT DOES HAVE A CO-PILOT ATTACHED, BUT WAS TOLD BY DEALERSHIP, THAT IT PROBABLY WON'T FIND ANYTHING. THE DEALERSHIP HAS RECORDS OF THE EXACT DATES. IT HAS HAPPENED FOUR TIMES IN A TEN MONTH PERIIOD. I HAVE HAD THE CAR THE WHOLE TIME; BRAND NEW OFF THE LOT. MY COMPLAINT IS THAT ALL THE DEALERSHIP IS DOING IS PUTTING ON THE COMPUTER AND SENDING US BACK ON THE ROAD WITH AN UNSAFE AND DANGEROUS VEHICLE.

MY PREVIOUS ODI IS 10126311 THIS VEHICLE WAS PICKED UP IN CLOVIS, NM THIS MORNING. BENDER DODGE HAD JUST REPLACED MY SHORT BLOCK DUE TO A SNAPPED NUMBER 7 ROD BETWEEN THE PISTON AND CRANK JOURNAL. THE TRIP WAS OVER 250 MILE FOR US AND ABOUT 10 MILES BEFORE WE REACHED BELEN, NM MY CHECK ENGINE LIGHT CAME ON. THE IDLE WAS HIGH AND THE RPMS WERE JUMPING UP AND DOWN. I CALLED CHRYSLER ROADSIDE ASSIST AND THEY COULD NOT ADVISE ME IF I SHOULD CALL A TOW TRUCK OR DRIVE IT. I HUNG UP MY CELL PHONE AND CALLED BENDER DODGE AND SPOKE TO ERIC IN THEIR SERVICE DEPARTMENT. HE THOUGHT IT SOUNDED LIKE A INTAKE AIR LINE AND TOLD ME IT WOULD BE FINE TO CONTINUE DRIVING TO AUGE'S DODGE IN BELEN. AUGE'S HAD THE VEHICLE FOR A COUPLE OF HOURS AND SEEMED TO THINK IT WAS JUST A CENSOR, THEY RESET IT AND WAITED FOR THE VEHICLE TO COOL OFF AND SENT US ON OUR WAY. ON THE WAY HOME THE CHECK ENGINE LIGHT NEVER CAME ON BUT THE CAR IS NOW IDLING VERY HIGH AND WHEN YOU LET OFF THE GAS THE WHOLE VEHICLE JERKS. DAIMLER/CHRYSLER IS NOT EASY TO DEAL WITH AND HAVE BEEN VERY UNHELPFUL TO US. I SEE A LONG ROAD WITH A VEHICLE THAT WON'T GET US DOWN IT. I HAVE A VEHICLE THAT IS NOT GOING TO BE RELIABLE AND WANT A REPLACEMENT VEHICLE SO I CAN GET TO WORK AND BACK EACH DAY AND ENJOY TRIPS WITH MY FAMILY.

DT: CONSUMER STATES THAT IN JANUARY HER VEHICLE STALLED WHILE SLOWING WITH NO WARNING DURING THE DAY. SHE THEN PULLED OVER TO THE SIDE OF THE ROAD, PUT THE VEHICLE INTO PARK AND WAS ABLE TO RESTART IT. THEN ON FEBRUARY 6,2005, THIS HAPPENED AGAIN, WHILE GOING 60 MPH, THERE WAS NO SLOWING INVOLVED. THIS HAPPENED AT NIGHT THE DASH BOARD LIGHTS STAYED ON BUT SHE DID LOSE ALL POWER TO THE VEHICLET, SHE PUT THE VEHICLE INTO PARK AND THE VEHICLE DID RESTART RESTART. AT THAT TIME SHE TOOK THE VEHICLE INTO THE DEALERSHIP AND WAS TOLD THAT BECAUSE THEY COULDN'T DUPLICATE THE PROBLEM THEY COULDN'T DO ANYTHING BUT SHE SHOULD CHECK BACK FOR COMPUTER UPDATES. THE VEHICLE IS CURRENTLY IN THE SERVICE DEPARTMENT AND THEY ARE TRYING TO FIND THE PROBLEM WITH THE VEHICLE. *AK

WHEN THE AMBIENT TEMPERATURE IS ABOVE 105 DEG F, THE AIR CONDITIONER BLOWS OUT HOT AIR. I HAVE HAD THE 31 MAR 05 TSB FIX PUT IN PLACE, BUT THE AC STILL DOES NOT WORK CORRECTLY.

ON THREE SEPARATE OCCASIONS THE CONSUMERS 2004 DODGE DURANGO STALLED WHILE DRIVING. *JB *SC *JB

ON JUNE 5, 2005 WE TOWED OUR BOAT TO CONCHAS LAKE FOR VACATION. THE NEXT AFTERNOON THE MOTOR BEGAN TO KNOCK AFTER LAUNCHING OUR BOAT. ON THE MORNING OF JUNE 7, 2005 I CALLED ROADSIDE ASSISTANCE AND THEY TOWED MY CAR 118 MILES TO CLOVIS NM. MY CAR NEEDED A NEW MOTOR. BENDER DODGE HAS HAD THE VEHICLE SINCE JUNE 7, 2005, TODAY IS JUNE 23, 2005 AND IT IS STILL NOT READY. I RECIEVED A RENTAL CAR FOR 5 DAYS BECAUSE OF MY EXTENDED WARRANTY, KEPT IT FOR 7 DAYS AND HAD TO PAY FOR THE OTHER 2 DAYS. MY BOAT IS IN STORAGE IN CONCHAS, 188 MILES FROM HOME. MY 2004 DODGE DURANGO IS IN CLOVIS, 244 MILES FROM HOME. THIS VEHICLE WAS PURCHASED NEW AND NEEDED A NEW MOTOR AFTER 17,169 MILES.

WHILE DRIVING THE 2004 DODGE DURANGO THE CONSUMER TRIED TO BRAKE BUT THE VEHICLE WAS NOT RESPONDING.*MR

2004 DODGE DURANGO STALLING WHILE DRIVING AT HIGHWAY SPEED AT 3 DIFFERENT TIMES- DEALER DENIED ANY PROBLEMS WITH SUCH STALLING AND COULDN'T DO ANYTHING ABOUT IT UNLESS IT STALLED WHILE ONE OF THEIR MECHANICS IN CAR WHEN IT HAPPENED- CAR WAS ONLY A FEW MONTHS OLD WHEN THIS STARTED - LUCKY NOT TO HAVE CAUSED SEROIUS AND DEADLY MULTI-CAR ACCIDENT-THIS IS A VERY SERIOUS PROBLEM AND IT NEEDS IMMEDIATE ATTENTION!

ENGINE STALLED WHILE AT LOW SPEED ON A SMALL INCLINE APPROACHING A STOP SIGN.

VEHICLE STALLS WITHOUT WARNING

DURANGO 2004 5.7 HEMI 4X4 SLT. THREE TIMES IN TWO MONTHS, I HAVE BEEN DRIVEN AT LOW SPEED EITHER IN A CAR PARK OR MAKING A TURN FROM A STOP AND THE ENGINE STALLS. I THEN PUT IT IN PARK OR NEUTRAL AND THEN IT STARTS FINE AND I'M ABLE TO DRIVE IT. THIS IS HIGHLY DANGEROUS AND WAS LUCKY I COULD PULL OVER AND RESTART IT. DODGE NEEDS TO LOOK INTO THIS BEFORE SOMEONE DIES.

DT: CONTACT STATES THE STEERING WHEELS PULL TO THE RIGHT WHILE DRIVING THE VEHICLE. THE SERVICE DEALER CAN'T FIND WHAT IS CAUSING THIS PROBLEM. *AK

WHEN I OPEN A SINGLE WINDOW, THE ENTIRE TRUCK SHAKES. THE FRONT DOORS SHAKE ENOUGH TO SEE A GAP. THERE IS SO MUCH CABIN PRESSURE IT FEELS AS IF YOUR HEAD IS ABOUT TO EXPLODE. IT IS IMPOSSIBLE TO RIDE WITH WINDOW DOWN. THE SHAKING HAS CAUSED THE FRONT LEFT DOOR TO HAVE SEVERE WIND NOISE WHEN WINDOWS ARE CLOSED.

THERE HAVE BEEN SEVERAL INCIDENTS WHERE MY DODGE DURANGO HAS STALLED WHEN I ATTEMPTED TO ACCELERATE ACROSS TRAFFIC.

I AM LEASING A 2004 DODGE DURANGO EQUIPPED WITH A 5.7 LITER HEMI ENGINE THAT STALLS DURING REGULAR DRIVING APPLICATIONS. I HAVE HAD THE VEHICLE IN TO THE DEALER SEVERAL TIMES WITH NO ACTION TAKEN. I HAVE CALLED THE CHRYSLER HOTLINE TWICE WITH MY CONCERNS ABOUT THE OBVIOUS SAFETY ISSUES RELATED TO THESE FAILURES. MY 9 MONTH PREGNANT WIFE DRIVES THIS VEHICLE ON A DAILY BASIS AND SHE TRANSPORTS MY OTHER TWO CHILDREN TO SCHOOL. IT IS JUST A MATTER OF TIME BEFORE THIS VEHICLE IS GOING TO STALL IN A DANGEROUS SITUATION AND SOMEONE IS GOING TO GET KILLED OR SERIOUSLY INJURED. VIN# [XXX] THANK YOU, [XXX] *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TO WHOM IT CONCERNS: MY WIFE AND I LEASE A 2004 DODGE DURANGO EQUIPPED WITH THE 5.7 LITER HEMI ENGINE. OVER THE LAST SEVERAL MONTHS THE VEHICLE ENGINE STALLS AND QUITS DURING DAY TO DAY DRIVING. THERE IS NO PATTERN TO THE STALLING. WE HAVE TAKEN THE DURANGO TO DEALERS IN TYLER (ADD NAME) AND HUNTSVILLE (TEAM DODGE) ON SEVERAL OCCASIONS. NEITHER DEALER HAS BEEN ABLE TO FIX THE VEHICLE. WE HAVE ALSO CONTACTED THE CHRYSLER "HOTLINE" WITH NO RESOLUTION. MY WIFE DRIVES THIS VEHICLE EVERY DAY. SHE IS NOW 9 MONTHS PREGNANT. WE ALSO HAVE A SON (12) AND A DAUGHTER (9). MY WIFE IS THE USUAL "VICTIM" OF THE STALLING. IT HAS HAPPENED IN DANGEROUS SITUATIONS SUCH AS TURNING IN TRAFFIC. SHE IS A NERVOUS WRECK BECAUSE SHE NEVER KNOWS WHEN IT IS GOING TO HAPPEN. SHORTLY SHE WILL BE DRIVING THIS VEHICLE WITH AN INFANT. MY FAMILY IS AT RISK EVERY TIME WE START THE ENGINE. TEAM DODGE MET WITH THE CHRYSLER REGIONAL MANAGER TO PLEAD OUR CASE AND SEEK A REMEDY. HIS RESPONSE WAS CALLOUS AND UNCARING. WE COULD TURN THE VEHICLE BACK SUBJECT TO PENALTIES FOR EARLY TERMINATION AND MILEAGE. IF WE SIMPLY TURNED THE VEHICLE BACK, CHRYSLER WOULD CLASSIFY IT AS A "REPOSSESSION." CHRYSLER IS ESSENTIALLY FORCING US TO CONTINUE TO OPERATE A VEHICLE THAT IS DANGEROUS TO US AND THE DRIVING PUBLIC. WHY ARE WE BEING PENALIZED FOR CHRYSLER'S DEFECTIVE PRODUCT? IF WE CAN NOT COME TO A RESOLUTION THAT IS HARMLESS TO US, WE WILL HAVE NO CHOICE BUT FILE A LAWSUIT AGAINST CHRYSLER. SINCERELY YOURS, JASON MILLER

WE LEASE A 2004 DODGE DURANGO. ON NUMEROUS OCCASIONS OUR VEHICLE HAS STALLED. IT WOULD DO THIS AT DIFFERENT SPEEDS, AND IT DIDN'T MATTER THE ROAD CONDITIONS OR TEMP. WE'VE HAD IT BACK TO DERBY DODGE IN DERBY CT 3 TIMES FOR THIS PROBLEM, BUT THEY HAVE YET TO IDENTIFY WHY THIS KEEPS HAPPENING. MY WIFE PRIMARILY USES THIS VEHICLE WITH OUR CHILDREN. I AM NOT SATISFIED WITH HOW DODGE HAS ASSESSED THE SITUATION.

SINCE PURCHASING MY 2004 DURANGO I HAVE CONTINUEOUSLY HAD PROBLEMS WITH THE AIR BAG LIGHT COMING ON AND DISABLING THE WHOLE SYSTEM. I HAVE HAD IT IN FOR REPAIRS WITH 2 DIFFERENT DEALERSHIPS 7 TIMES. IT SEEMS TO BE A PROBLEM WITH THE NEW PASSENGER SEAT TECHNOLOGY WHERE THE SEAT ITSELF DETERMINES IF THE AIR BAG SHOULD BE ON OR OFF BY WEIGHT. INSTEAD OF WORKING PROPERLY MINE JUST SHUTS THE WHOLE SYSTEM DOWN WHEN IT IS CONFUSED SUCH AS SOMEONE EXITING THAT SEAT WHILE THE VEHICLE IS RUNNING. NOTHING IS SHOWING THE THE COMPUTER EXECT THAT THE SEAT NEEDS CALIBRATING. NO ONE SEEMS TO KNOW WHY THIS KEEPS HAPPENING BUT WHEN I GOT MY LOANER, A NEW DODGE CARAVAN THIS VEHICLE ALSO HAD THE AIR BAG LIGHT ON AND WHEN I INQUIRED I WAS TOLD THAT ALL THE CARAVANS THAT CAME IN HAD THIS PROBLEM. IT SEEMS TO ME THAT THERE IS SOMETHING TERRIBLY WRONG WITH THIS SYSTEM AND I WOULD RATHER HAVE A SYSTEM WHERE I CAN TURN OFF OR ON THE AIRBAG INSTEAD OF DRIVING WITH NO AIR BAG PROTECTION AT ALL.

I BOUGHT A 2004 DODGE DURANGO IN SEPTEMBER OF 2004. I HAVE SINCE DRIVEN THE VEHICLE 35500 MILES WITH NO PROBLEMS UNTIL NOW. THE VEHICLE STALLS PRIOR TO STOPPING. A VEHICLE WAS TURNING LEFT IN FRONT OF ME AND I SLOWED TO PREPARE TO STOP. THE VEHICLE TURNED LEFT BEFORE I REACHED THEM AND MY VEHICLE STALLED. THE VEHICLES BEHIND ME WERE NOT EXPECTING ME TO STOP AND ALMOST REARENDED ME. THIS HAPPENED 4 TIMES. IT ALSO STALLED AT THE TOP OF EXIT 87 OFF I-40 NEAR JACKSON. I RESTARTED THE VEHICLE. UPON ATTEMPTING TO TURN LEFT, THE VEHICLE STALLED AGAIN, THIS TIME WITH ONCOMING TRAFFIC IN BOTH DIRECTIONS. I WAS NEARLY HIT BY ONE OF THE ONCOMING VEHICLES. THIS IS VERY DANGEROUS! I ALSO SHOULD ADD THAT I HAD LEFT THE DEALERSHIP WHO "FIXED" THE PROBLEM 6 HOURS PRIOR TO THESE OCCURENCES. IT HAPPENED ONCE THE DAY BEFORE AND I TOOK IT TO SERVICE IMMEDIATELY THE MORNING IN QUESTION.

THE CONSUMER STATED AT ANY GIVEN TIME NO MATTER IF DRIVING FOR DAYS OR HOURS SOMETIMES THE VEHICLE WON'T START, IT ACTED AS IF IT WAS OUT OF GAS. IT WOULDN'T START THREE TIMES, THE FOURTH TIME IT DID START LIKE IT WASN'T GETTING ENOUGH GAS. EVERYTHING WAS DEAD, THE CONSUMER WAITED A FEW MINUTES AND IT STARTED WITHOUT ANT PROBLEM, HAVEN'T HAD A PROBLEM SINCE THEN. TWO MONTHS AGO IT STARTED HAPPENING. NO PROBLEM SINCE THEN, AND IT WAS WORSE THIS TIME THAN THE FIRST TIME. DEALER TOLD HIM TO TURN KEY 1/2 WAY AND WAIT ABOUT A FEW SECONDS, THEN START THE MOTOR. *AK

2004 DODGE DURANGO EXPERIENCING ALOT OF MECHANICAL PROBLEMS MAKING THE VEHICLE INOPERATIVE ON NUMEROUS OCCASIONS.*MR THE VEHICLE'S ENGINE BLEW TWO MONTHS AFTER THE VEHICLE WAS PURCHASED. THE ENGINE WAS REPLACED UNDER WARRANTY. THE VEHICLE STARTED IDLING ROUGH BUT THE DEALER COULD FIND ANYTHING WRONG. ONE MONTH AFTER THE ENGINE WAS REPLACED IT BLEW AGAIN.

WHILE DRIVING THE THROTTLE STUCK, AND THE BRAKES FAILED. THIS CAUSED THE CONSUMER TO GO INTO A DITCH. VEHICLE WAS TOWED. DEALERSHIP REPAIRED THE PROBLEM THREE TIMES, BUT IT RECURRED. *AK DEALER DID NOT REPAIR PROBLEM THEY INSTALLED CODE READER AND SAID NOTHING WAS WRONG. THEY CALLED CHRYSLER AND CHRYSLER SAID THAT THERE WAS NO PROBLEM. *BF

STALLING WITHOUT WARNING IN MIDDLE OF INTERSECTION. HAS STALLED THREE TIMES. DEALER SAYS NO CODES FOUND. CAN NOT DUPLICATE. THROUGH RESEARCH I HAVE FOUND THIS IS A COMMON PROBLEM WITH THIS VEHICLE AND DAIMLER CHRYSLER HAS NOT BEEN WILLING OR ABLE TO FIX IT. *JB

2004, DODGE DURANGO WHILE TRAVELING 50 MPH ON PAVED RURAL ROAD SUFFERED A SLOW BLOWOUT ON THE LEFT REAR TIRE. REPLACED TIRE WITH SPARE. ATTEMPTED TO OBTAIN A REPLACEMENT TIRE FROM GOODYEAR TIRE INCORPORATION IN MILLINGTON, TENNESSEE, AND THEY REFUSED TO HONOR THE WARRANTY. VEHICLE HAD 11,888 MILES.*AK

WHILE DRIVING THE VEHILE ON THE HIGHWAY AROUND NORMAL OPERATING SPEEDS VEHICLE STARTED TO HESITATE AND ENGINE LIGHT CAME ON. THIS HAPPENED BEFORE I MADE MY FIRST PAYMENT. IT HAS BEEN REPAIRED THROUGH WARRANTY BUT IS STATING TO HESITATE AND GO OUT AGAIN. *AK

WHEN DRIVING DOWN A HILL THE VEHICLE ACCELERATED UP CAUSING THE RPMS TO GO UP TO 3500. THE CONSUMER HAD TO RIDE THE BRAKES CONTINUOUSLY. THE DEALER STATED THAT THIS WAS A CHARACTERISTIC OF THE DODGE . *AK ON TERRAIN WHERE ONE WOULD LIKE TO GO SLOW DOWN SLOPE, ONE COULD IDLE DOWN TO 2 MPH BUT IF ONE TOUCH THE GAS TO INCREASE, IT WOULD GO TO 1500 RPM AND IF ONE DOES NOT HIT THE BRAKE, IT WOULD SLOW DOWN CONTINUOUSLY INCREASING TO 3500 RPM WITHOUT TOUCHING THE GAS MORE. *SC

WHILE DRIVING AT LOW SPEEDS ENGINE FAILED. AS A RESULT, THE STEERING AND BRAKES BECOME INOPERABLE. *AK THIS FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY HAVE BEEN UNABLE TO FIND THE CAUSE OF THE PROBLEM. THE VEHICLE HAS BEEN AT THE DEALER SINCE FEB 24,2005. *NM DEALER SERVICE MANAGER SAID THERE WAS A SOFTWARE FIX BUT ADMITTED THERE HAS NEVER BEEN A PROBLEM WITH HEMI ENGINES. *EH

THIS VEHICLE HAS NO ENGINE BRAKING. SELECTING "TOW/HAUL" WHICH TAKES IT OUT OF OVERDRIVE DOES NOT PROVIDE ENGINE BRAKING. SELECTING "2" AND "TOW/HAUL" DOES NOT SLOW THE VEHICLE ON A DOWNGRADE. IT IS DANGEROUS. I HAVE ASKED THE DEALER ABOUT IT AND NO RESPONSE. I HAVE CONTACTED CHRYSLER AND NO RESPONSE. IT IS THE MAGNUM V-8 WITH THE TRAILER HAULING PACKAGE. I AM AFRAID TO HAUL A TRAILER AS YOU WOULD BE ON THE BRAKES CONTINUOUSLY. NOTHING HAS CHANGED IN THE YEAR I HAVE OWNED IT.*JB

WHILED DRIVING VEHICLE AT 50 MPH THE HEATED SEAT BURNED CONSUMER'S BACK AND INSIDE OF HIS RIGHT THIGH. TOOK VEHICLE TO A LOCAL MECHANIC, AND THEY CHECKED HEAT CONTROL, AND COULDN'T FIND ANYTHING WRONG. CONSUMER WAS TAKEN TO THE EMERGENCY ROOM WITH SECOND DEGREE BURNS.*AK

WHILE OPENING THE REAR AND FRONTAL WINDOWS CONSUMER HEARD A LOUD SQUEAKING NOISE. THIS CAUSED A DISTRACTION TO THE DRIVER. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION NUMEROUS TIMES, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK CONSUMER CONTINUES TO HEAR A HORRIBLE WHISTLE SOUND WHEN THE WINDOWS ARE DOWN. *TT

WHEN ACCELERATING FROM A STOP VEHICLE STALLED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

PARKED IN THE DRIVEWAY WHICH IS ON A SLIGHT UPWARD INCLINE WITH CAR RUNNING, UNLOADING GROCERIES WHILE KIDS WERE WATCHING A VIDEO. AFTER 15 MINUTES I REACHED IN THROUGH THE PASSENGER SIDE TO TURN OFF THE IGNITION AND THE CAR RELEASED OUT OF PARK, ROLLING DOWN THE DRIVEWAY, HIT A TREE AND MAILBOX. VEHICLE WAS 'CLICKING' THE ENTIRE WAY DOWN THE DRIVEWAY. *JB

INTERMITTENTLY, THE VEHICLE STALLS WITHOUT WARNING. WHEN THIS OCCURS THE VEHICLE LOSES BRAKES AND POWER STEERING. VARIOUS REPAIRS HAVE BEEN PERFORMED BUT THE FAILURE STILL EXIST. THE MANUFACTURE CAN'T GUARANTEE THE FIX OR REMEDY PERFORMED. *NM

WHILE RELEASING THE ACCELERATOR PEDAL, THE VEHICLE ACCELERATED UNCONTROLLABLY. THE DRIVER APPLIED THE BRAKES AND THE VEHICLE FAILED TO STOP COMPLETELY. THE VEHICLE COLLIDED INTO ANOTHER VEHICLE. THIS CAUSED THE PASSENGER TO SUSTAIN MINOR INJURIES. THE VEHICLE WAS TOWED TO A GARAGE FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *NM