I WAS SITTING AT A STOP LIGHT AT 11PM HEARD A LOUD SOUND AND THE CAR WOULDN'T GO ANY MORE I MANAGED TO GET THE CAR TO A LOT NOT KNOWING THE OIL HAD LEAKED OUT ALL OVER THE GROUND I WAS STUCK FOR 3 HOURS IN THE DARK AND RAIN WAITING FOR MY FAMILY TO COME LOOKING FOR ME I WAS ON MY WAY HOME FROM WORK SO I KNEW THE WOULD COME LOOKIN FOR ME JUST SO HAPPENS I WALKED OFF AND LEFT MY CELL ON MY WAY TO WORK HAD THE CAR TOWED THE NEXT DAY FOUND OUT SOMETHING CAME LOSE AND PUT A HOLE IN THE ENGINE BLOCK I GUESS THAT MADE THE OIL LEAK OUT ALL AT ONCE I BOUGHT THIS CAR USED TRADED MY FORD IN FOR IT DROVE IT FOR 7MONTHS AND HAVEN'T USED IT SINCE IM STILL PAYING NOTES ON IT AND CANT AFFORD TO GET IT FIXED COST SOOO MUCH BEGGING FOR RIDES TO AND FROM WOK EVERY DAY BOUT TO GO NUTS THIS SHOULD BE RECALLED ITS HAPPENED TO ALOT OF THESES BRAND OF CAR LOVE MY CAR BUT ITS A PIECE OF JUNK ITS JUST APRETTY BOBY I NEED MY CAR FIXED!!OR I MY LOSE MY JOB SOMEBODY DO SOMETHING PLEASE!*TR
2004 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT WAS UNSURE OF WHAT THE EXACT CAUSE OF THE FAILURE WAS. THE APPROXIMATE FAILURE MILEAGE WAS 78,500 AND THE CURRENT MILEAGE 79,000.
HAD DRIVEN TRUCK EARLIER IN DAY HAD NO ISSUES AT ALL. DROVE AND SOUNDED LIKE IT ALWAYS DID!! WENT TO START IT THAT EVENING TO GET DAUGHTER FROM SCHOOL EVENT AND IT MADE A HORRIBLE NOISE AND WOULDN'T START! MECHANIC SAID IT WAS STARTER. AFTER 2 DAYS OF WAITING FOR A STARTER THAT NOONE KEEPS IN STOCK! PUT IT ON AND NOTHING! MECHANIC SAID IT WAS STUCK FLYWHEEL. HE GOT IT TO TURN OVER BUT THE MOTOR WAS KNOCKING VERY LOUD!! NOW I'M WITHOUT A CAR BECAUSE I DO NOT HAVE THE MONEY FOR A NEW MOTOR!! *TR
TL* THE CONTACT OWNS A 2004 DODGE DURANGO HEMI. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE 4X4 LIGHT ILLUMINATED WITHOUT WARNING. THE VEHICLE STARTED TO SHAKE VIOLENTLY AND THEN THERE WAS A LOUD NOISE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME WHERE IT WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO ADVISED THAT A ROD HAD BLOWN THROUGH THE ENGINE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 115,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT THE ENGINE WOULD HAVE TO BE REPLACED BECAUSE THE CONNECTING ROD HAD DETACHED FROM THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
VEHICLE STARTED TO RUN A LITTLE ROUGH. WIFE WAS AT A STOP LIGHT ACCELERATED UPON GREEN AND HEARD A LOUD NOISE AND A JERK. SHE NURSED IT HOME ABOUT A MILE OR SO. PULLED INTO THE DRIVEWAY AND SHUT IT OFF AND OIL WAS EVERYWHERE. I LOOKED AROUND AND DISCOVERED A HOLE IN THE ENGINE BLOCK BEHIND THE PASSENGER SIDE TIRE ABOUT THE SIZE OF MY FIST. HAVE HAD THE DURANGO SINCE IT WAS BRAND NEW. ITS ALWAYS RAN GREAT. WE LOVE OUR DURANGO. VERY UPSET THAT THIS HAPPENED. WE DO NOT HAVE MUCH MONEY TO SPARE AT MONTHS END, BUT WE NEEDED A CAR SO WE WERE FORCED TO GO BUY ANOTHER. WOULD LIKE TO MAYBE GET THE DURANGO FIXED. BUT THAT MIGHT TAKE A LITTLE WHILE TO GET THE MONEY NOW. BE NICE IF CHRYSLER COULD SEND ME A NEW ENGINE OR SOMETHING. I HAVE OWNED A TOTAL OF 5 CHRYSLER BRAND VEHICLES. *TR
WENT GROCERY SHOPPING NIGHT BEFORE. WOKE UP NEXT MORNING TO GO TO BREAKFAST. WENT TO START DURANGO. HEARD LOUD KNOCKING AND THEN IT STALLED GOT OUT AND OIL WAS SPEWING FROM UNDER THE ENGINE. TOOK IT TO MECHANIC AND HAD TO GET A $5500 LOAN TO REPLACE THE ENTIRE ENGINE DUE TO A THROWN ROD. *TR
WENT TO START IT FOR WORK ON DAY AND IT STARTED MAKING A HORRIBLE NOISE. I GOT IT LOOKED AT BY A MECHANIC, WAS TOLD THAT THE ENGINE HAD BLOWN. *TR
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STARTED THE IGNITION AND A LOUD NOISE EMITTED FROM THE ENGINE AREA. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THEY ADVISED THE CONTACT THAT THE CONNECTING ROD FRACTURED, WHICH CAUSED INTERNAL DAMAGE TO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND DID NOT OFFER ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. ..UPDATED 03/18/13 *BF THE CONSUMER STATED THERE HAD BEEN NO PRIOR PROBLEMS OTHER THAN A CHECK ENGINE LIGHT, WHICH THE DEALER MAINTAINED WAS A VACCUUM LEAK. THERE WAS ALSO A ROUGH RUNNING PROBLEM THAT THE DEALER ATTEMPTED TO REPAIR BY CHANGING PLUG WIRES. THAT PROBLEM WAS NOT REPAIRED. UPDATED 04/26/2013 *JS
SIMILAR TO ALL OTHER COMPLAINTS I READ. WAS DRIVING THE VEHICLE DURING RAIN, ENGINE STARTED TICKING. STOPPED AND HAD IT TOWED TO MECHANIC. BENT ROD AND BUSTED PISTON. *TR
WENT TO THE REPAIR FACILITY TO HAVE CAR LOOKED AT CODE P2302 CAME UP WHEN CHECKING THE COMPUTER WAS INFORMED THAT WOULD NEED A NEW PCM REPLACED WITH A NEW FACTORY ONE AND ABOUT 3 WEEKS AGO LIGHT CAME BACK ON AND WHEN TRYING TO CLEAR IT THE LIGHT BLINKS AND JUST STAYS ON BOTH TIMES THE CODE P2302 CAME ON THE IGNITION COIL FOR THAT CYLINDER WAS CRACKED AND THE PLASTIC WAS MELTED. *TR
BOUGHT THIS 04 DURANGO WITH A HEMI, IN 2010. IT HAS ALWAYS HAD A PROBLEM WITH RUNNING ROUGH OR STALLING AFTER/DURING RAIN. SOMETHING IS GETTING WET? DEALERSHIP TRIED TO FIX IT A COUPLE OF TIMES. IT WORKS FINE AFTER IT DRIES. ALSO THERE WAS A RECALL IN 2004 FOR POSITIVE BATTERY CABLE FAILURE POSSIBLY CAUSING FIRE. THIS VEHICLE WAS TAKEN IN TO HAVE THE REPAIR FOR THIS RECALL (#D40) IN 2007. THE SAME BATTERY CABLE IS NOW FAILING AND IS IN THE SHOP FOR REPAIR. THE BATTERY CABLES ARE NOT AVAILABLE AFTER MARKET SO THEY HAVE BEEN ORDERED FROM DODGE. THERE IS NO PROVISION IN THE RECALL TO REPAIR WHEN THE THING FAILS EVEN AFTER IT WAS FIXED. IT STARTED HAVING ALL KINDS OF ELECTRICAL ISSUES SO I BROUGHT IT TO REPAIR SHOP (NOT DEALERSHIP). DEALERSHIP SAYS THEY CAN'T DO ANYTHING. I DID CALL DAIMLER/CHRYSLER RECALL CENTER AND THEY WERE VERY NICE, TOLD ME TO SEND IN ALL THE INFORMATION TO THEM FOR POSSIBLE REIMBURSEMENT. THE RECALL IS GOOD FOR 10 YEARS, AND I BELIEVE IT SHOULD BE INVESTIGATED FURTHER. THIS IS 9 YEARS LATER, BUT EVIDENTLY THE RECALL REPAIR HAS FAILED. *TR
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT AN ENGINE ROD FAILED. THE CONTACT WAS TRYING TO REVERSE FROM A RESIDENTIAL DRIVEWAY WHEN THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE IT WAS CONFIRMED THAT THE ENGINE ROD HAD FAILED. THE DEALER ADVISED THAT THE ENGINE NEEDED TO BE REPLACED AND ALSO ADVISED THAT THE FAILURE WAS UNCOMMON FOR SUCH LOW MILEAGE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 119,000 AND THE CURRENT MILEAGE WAS 130,000.
I BOUGHT THE VEHICLE 9-25-12. IT RAN GREAT UNTIL 1-29-13 WHEN WENT TO START IT TO GO TO WORK IT MADE A LOUD CRACK LIKE METAL SNAPPING. TURNED OUT TO BE TO BE IT SNAPPED A ROD AND RUINED THE MOTOR. CHRYSLER IS NOT TAKING ANY RESPONSIBILITY FOR THIS PROBLEM EVEN THOUGH IT IS HAPPENING TO HUNDREDS OF PEOPLE. THIS IS OBVIOUSLY A MOTOR DEFECT AND NEEDS TO BE ADDRESSED. HUNDREDS OF PEOPLE ARE LOSING THOUSANDS OF DOLLARS, MOST OF WHICH CAN'T AFFORD A NEW VEHICLE OR THE COST OF THE REPAIR. GOOD LUCK TO EVERYONE WITH THIS PROBLEM. HOPEFULLY DODGE WILL DO SOMETHING ABOUT THIS SITUATION AND STAND BEHIND THEIR VEHICLES. *TR
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THE VEHICLE MADE A LOUD POPPING NOISE WHILE SHE PROCEEDED THROUGH AN INTERSECTION AND SMOKE EMITTED FROM UNDERNEATH THE HOOD CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT A DEFECTIVE ROD MADE A IN THE ENGINE AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 111,000. UPDATED 03/01/13*LJ UPDATED 03/07/13
I CRUNK UP MY VEHICLE (DODGE DURANGO 5.7L) AND IT THREW AN ROD THAT BUSTED MY ENGINE BLOCK AND OIL PAN. *TR
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO SPUTTER AND WITHIN ONE HUNDRED FEET THE VEHICLE STALLED. THE FAILURE RECURRED EVERY TIME IT RAINED, SNOWED OR WHEN BEING DRIVEN THROUGH A CAR WASH. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THERE WAS A MISFIRE ON CYLINDER NUMBER 3. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 63,000.
THE VEHICLE DROVE FINE ON 01/15/2013. I WENT OUT TO START IT ON 01/16/2013 AND THERE WERE A REALLY LOUD METAL ON METAL SOUND. IT SOUNDED LIKE THERE WERE ROCKS IN THE ENGINE. I QUICKLY SHUT THE ENGINE OFF. I HAD IT TOWED TO A LOCAL REPAIR SHOP AND I WAS TOLD THAT THE ENGINE FAILED. A ROD BROKE AND PUT A HOLE IN THE BLOCK. THE VEHICLE HAS BEEN SERVICED REGULARLY AND THERE WERE NO PRIOR ISSUES. NO WARNING LIGHT AT ALL. *TR
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN THE ENGINE WAS STARTED, IT EMITTED AN UNUSUAL NOISE. THE CONTACT POWERED OFF THE VEHICLE AND ATTEMPTED TO RESTART BUT TO NO AVAIL. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE FAILURE WAS DIAGNOSED BY THE CONTACT AS HAVING A SEIZED ENGINE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 127,500.
WENT OUT TO START IN THE AM AND THE MOTOR WAS MAKING A LOUD BANGING SOUND AND THE WHOLE CAR WAS SHAKING. HAD IT TOWED TO MY MECHANIC AND WAS TOLD THE ENGINE BLEW. NOW HAVING IT TOWED TO ANOTHER PLACE TO PUT IN A JASPER MOTOR IS GOING TO COST 5000.00. AFTER READING UP ON THIS IT SEEMS TO BE A PROBLEM THAT SHOULD BE LOOKED INTO. *TR
MY TRUCK GOES IN AND OUT OF 4WD ON ITS OWN. TRUCK CAN BE ON, OFF, DRIVING, PARKED, IT DOESN'T MATTER. APPARENTLY A LOT OF OTHERS ARE HAVING THIS ISSUE AS WELL. *TR
I WAS DRIVING MY 2004 DODGE DURANGO 5.7 HEMI AND ALL OF THE SUDDEN I HEARD A LOUD CLANKING NOISE COMING FROM MY ENGINE. I TURNED IT OFF AND CALLED A TOW TRUCK TO HAVE IT TOWED TO A GARAGE. I WAS TOLD BY THE MECHANIC THAT THE ENGINE WAS DEAD AND IT HAD BLOWN A ROD AND COULD NOT BE FIXED. IT HAS BEEN MAINTAINED AT THE DEALERSHIP WHERE I BOUGHT IT IN 2004 UP UNTIL TWO WEEKS AGO WHEN I HAD IT INSPECTED AND THE OIL CHANGED. THIS SEEMS TO BE A COMMON PROBLEM WITH THESE ENGINES AND SOMETHING HAS TO BE DONE ABOUT IT. *TR
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE SIDE OF THE ROAD. THE VEHICLE RESTARTED WITHIN A FEW MINUTES; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THE FAILURE OCCURRED WHENEVER IT RAINED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND WAS ADVISED THAT THE WIPER COWL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 92,000.
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE BACKING OUT OF HER DRIVEWAY, A LOUD STRANGE NOISE COULD BE HEARD AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE NUMBER EIGHT ROD FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 120,000.
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN DRIVING DURING INCLEMENT WEATHER, THE VEHICLE WOULD STALL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC, WHO ADVISED HIM THAT THE ENGINE ROD PENETRATED THE SIDE OF THE ENGINE BLOCK. THE MECHANIC ALSO ADVISED THAT THE ENGINE WOULD NEED REPLACING. THE CONTACT CALLED THE MANUFACTURER TO REPORT THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 142,000.
MY WIFE STARTED UP THE VEHICLE TO TAKE OUR KID TO SCHOOL. WHEN SHE STARTED IT, IT WAS MAKING A HORRIBLE CLUNKING NOISE AND VIBRATING VIGOROUSLY. SHE IMMEDIATELY KILLED IT AND TOLD ME WHAT HAPPENED WHEN I GOT HOME FROM WORK. I STARTED IT UP AND I IMMEDIATELY KNEW THAT THE ENGINE WAS GONE. THE NEXT MORNING I NOTICED AN OIL SHEEN ON THE GROUND IN FRONT OF THE DURANGO. I HAVE READ MANY THINGS ONLINE ABOUT THIS PROBLEM AND WOULD LIKE FOR DODGE TO FIX MY VEHICLE. I HAVE KEPT THE OIL CHANGED IN IT REGULARLY AND DONE ALL REQUIRED MAINTENANCE. I AM IN THE MILITARY AND NEED THIS VEHICLE FOR MY WIFE. I CANNOT AFFORD TO FIX THIS OUT OF POCKET. *TR
STARTED MY DURANGO AS I HAD THE DAY BEFORE, TO A SOUND SIMILAR OF ROCKS HAVING BEEN THROWN INTO THE MOTOR. I IMMEDIATELY TURNED IT OFF THINKING THERE WAS SOMETHING, ANIMAL OR STICK, STUCK IN MOTOR OR FAN. OPEN HOOD ONLY TO FIND NOTHING VISIBLY SEEN TO CAUSE SUCH A NOISE. STARTED AGAIN TO THE SAME HORRIBLE SOUND AND TURNED OFF IMMEDIATELY. CALLED A VERY REPUTABLE NEIGHBOR WITH LIFETIME EXPERIENCE AND WORKING EXPERIENCE IN THE MOTOR VEHICLE FIELD. UPON STARTING HE IMMEDIATELY KNEW THE PROBLEM...THAT MY 81,000 FULLY MAINTAINED DODGE DURANGO THAT I OWE 4 MONTHS PAYMENTS ON YET, DRIVE 1/2 MILE TO WORK DAILY,WITH NO WARNING WHATSOEVER HAD A BLOWN MOTOR DUE TO THE FACT THAT A CHEAP PART, BELOW PREVIOUS DODGE QUALITY HAD BEEN INSTALLED AND CAUSED THIS TO HAPPEN.WE HAD PLANNED ON DRIVING OUT OF TOWN TO GET MY DAUGHTERS EYES CHECKED THE DAY BEFORE BUT WAS UNABLE TO AFFORD THE GAS DURING THIS TIME OF YEAR DUE TO BEING UNEMPLOYED LOSING HOME AND HAVING TO TAKE A JOB THREE TIMES LESS PAY THAN PREVIOUS. THANK GOD DAILY THAT WE DID NOT BECAUSE THE OUTCOME COULD HAVE BEEN MUCH WORSE KNOWING WE COULD HAVE BEEN TRAVELING ON INTERSTATE AND HAD THIS HAPPEN. MY FAMILY HAS ALWAYS BOUGHT AND SUPPORTED DODGE/CHRYSLER VEHICLES BUT FROM THIS POINT FORWARD WE WILL NO LONGER SUPPORT DUE TO THE LACK OF SUPPORT, QUALITY AND CARE OF THE DODGE/ CHRYSLER INDUSTRY TODAY! PAID FOR YOUR BUYOUT AGAIN! *TR
I HAVE HAD MY TRUCK SINCE FEB OF THIS YEAR AND HAVE NOT HAD ANY MAJOR PROBLEMS WITH IT. THE ONLY ISSUE THAT I HAVE HAD IS THAT WHEN IT RAINS OR WHEN WE GO THROUGH THE CAR WASH IT STALLS AND ACTS LIKE IT WANTS TO CUT OFF. I INFORMED THE DEALERSHIP WHERE I PURCHASED THE CAR FROM AND WAS TOLD IT WAS NOT A MAJOR ISSUE AND TO BRING IN AFTER THE HOLIDAYS AND IT WAS OK TO CONTINUE TO DRIVE IT. I HAVE KEPT THE MAINTENANCE CURRENT AND JUST RECENTLY GOT AN OIL CHANGE. ON CHRISTMAS NIGHT, I TOOK MY FATHER HOME WHO LIVES ABOUT 30 MILES AWAY FROM ME AND CAME STRAIGHT BACK HOME AND PARKED THE TRUCK. NO ISSUES OR PROBLEMS. LATER THE NEXT NIGHT, I WENT OUT TO START IT TO GO TO THE STORE AND IT WOULD NOT START. IT HAD RAINED EARLIER THAT DAY AND IT WAS COLD SO I JUST THOUGHT THAT MAYBE I NEEDED A JUMP. IT WAS LATE SO I DIDN'T WORRY ABOUT GETTING ONE FROM ANYONE. THE NEXT MORNING I GOT UP EARLY TO TRY TO START IT AGAIN AND STILL NOTHING, SO I ASKED MY NEIGHBOR FOR A JUMP. WHEN HE TRIED TO JUMP MY TRUCK IT MADE A HORRIBLE NOISE SO WE STOPPED AND I CALLED THE DEALERSHIP AND TOLD THEM WHAT HAPPENED. THEY SENT TWO OF THEIR MECHANICS OVER TO MY HOUSE TO TRY AND JUMP IT AND THEY WAS SHOCKED BY THE NOISE THEY HEARD. THEY INITIALLY THOUGHT IT MAY BE THE STARTER AND THEY ALSO VERIFIED THAT ALL MY FLUIDS WERE FULL. THEY ENDED UP TOWING MY TRUCK BACK TO THEIR DEALERSHIP AND A FEW HOURS LATER THEY CALLED AND TOLD ME MY ENGINE LOCKED UP....THIS WAS SO DEVASTATING FOR ME TO HEAR BECAUSE THEY TOLD ME THE REP
STARTED VEHICLE AND HEARD A LOUD BANGING NOISE FROM THE 5.7 HEMI ENGINE. TOOK TO A CERTIFIED MECHANIC AND LEARNED THAT IT HAD THROWN A ROD CAUSING FATAL DAMAGE TO THE MOTOR. AFTER CONDUCTING RESEARCH THIS IS A COMMON ISSUE THAT HAS NOT BEEN ADDRESSED BY DODGE. SUPPOSEDLY THEY USED INSUFFICIENT METAL QUALITY WHEN BUILDING THIS ENGINE. THEY NEED TO BE HELD RESPONSIBLE FOR THIS WELL DOCUMENTED ISSUE. I'M WORRIED THAT OTHERS COULD EXPERIENCE AN ENGINE FAILURE WHILE DRIVING RESULTING IN A POSSIBLE CASUALTY. PLEASE ADVISE OTHERS OF THIS ISSUE. *TR
TRUCK CUT OUT WOULD NOT RESTART HAD STOPPED AT AN INTERSECTION NEEDED TO ROLL TO THE SIDE OF SAID INTERSECTION WITH NO POWER STEERING BRAKES OR ENGINE. *TR
HOW MANY MORE DODGE DURANGO 2004 IS IT GOING TO TAKE TO INVESTIGATE. CHRYSLER IS RECALLING 2012 VEHICLES FOR THE SAME PROBLEM, WHAT MOST OF THE COMPLAINTS ARE ABOUT, ENGINE FAILURE, BLOWN ROD . IS IT GOING TO TAKING SOMEONE GETTING KILLED TO WAKE YOU UP? SEEMS LIKE SOMEONE IS NOT DOING THEIR JOB . DOESN'T ANYONE READ THE COMPLAINTS OTHER THAN OTHER 2004 DODGE OWNERS? *TR
I HAVE A DODGE DURANGO 2004 HEMI WITH APPROXIMATELY 124K MILES ON IT. THE CAR WAS DRIVING FINE FOR ME AND MY FAMILY UNTIL THIS MORNING WHEN I TRIED TO START MY CAR, IT WAS MAKING A LOUD NOISE LIKE THERE WAS ROCKS IN THE ENGINE. IT DOESN'T START UP LIKE NORMAL AND IF IT DOES YOU CAN'T EVEN DRIVE IT. SOUNDS LIKE THE ENGINE IS IN PIECES. I'VE HEARD A LOT OF DODGE HEMI OWNER'S HAD A LOT OF PROBLEMS WITH THEIR ENGINE SEIZING UP WHILE THEY WERE DRIVING AT HIGH SPEEDS AND EVERYTHING JUST COMPLETELY SHUT OFF ON THEM(VERY DANGEROUS). A LOT OF FORUMS THAT I READ ONLINE HAS THE EXACT SAME PROBLEM THAT I'M HAVING. *TR
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT SHE STARTED THE VEHICLE AND HEARD A LOUD NOISE THAT SOUNDED SIMILAR TO SEVERAL ROCKS BEING THROWN AROUND UNDER THE HOOD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ENGINE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 137,000.
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT SEVERAL HOURS AFTER PARKING THE VEHICLE FOR THE NIGHT, THE VEHICLE AUTOMATICALLY POWERED ON WITHOUT THE KEY BEING IN THE IGNITION AND ALL OF THE LIGHTS IN THE INSTRUMENT PANEL ILLUMINATED. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT SMOKE AND BURNING FUMES WERE EMITTING THROUGH THE VENTS. THE CONTACT STATED THAT IN ORDER TO TURN OFF THE VEHICLE, THE BATTERY HAD TO BE DISCONNECTED AND REPLACED AS A TEMPORARY REMEDY. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THERE WAS A LEAK IN THE MOON ROOF AND WATER SEEPING IN, CAUSING AN ELECTRICAL SHORT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 90,000.
THIS MORNING I WENT TO START MY DODGE DURANGO AND THERE WAS A LOUD BANG FROM THE ENGINE. A CONNECTING ROD FAILED ON THE VEHICLE AND NOW THE ENGINE IS NOT REPAIRABLE ANYMORE. THIS IS A BIG SAFETY CONCERN BECAUSE THIS COULD HAVE HAPPENED ON THE HIGHWAY OR IN ANY OTHER EVERY DAY DANGEROUS SITUATION WHERE THE CAR WOULD BE INOPERABLE. SUCH A FAILURE SHOULD NOT HAPPEN TO A VEHICLE THAT HAS 95K ON IT. I FEEL THAT DODGE SHOULD OWN UP TO A DESIGN FLAW ON THE ENGINE, BECAUSE I HAVE READ A NUMBER OF COMPLAINTS ON THE INTERNET ABOUT THIS EXACT FAILURE AT AROUND THE SAME MILEAGE. I HAVE GOTTEN NO SUPPORT FROM DODGE ON THIS ISSUE EVEN CALLING THEIR CUSTOMER CARE ONLY TO HEAR THAT MY CAR HAS TOO MANY MILES FOR THEM TO HELP ME OUT. *TR
I PARKED THE CAR ON SATURDAY EVENING, DIDN'T DRIVE IT UNTIL MONDAY MORNING. ON MONDAY MORNING, I STARTED THE CAR, AND IT SOUNDED LIKE A BOX OF ROCKS IN THE ENGINE COMPARTMENT. I TURNED OFF MY RADIO, AND TRIED IT AGAIN, WITH THE SAME RESULT. MY HUSBAND CAME OUT, AND TOLD ME THAT THERE WAS OIL POURING OUT OF UNDER THE CAR. THE DAY AND NIGHT PRIOR TO THIS INCIDENT, IT HAD BEEN RAINING A LOT. NORMALLY, I PARK WITH THE FRONT OF THE CAR FACING UP HILL, BUT HAD GOTTEN HOME LATE, AND JUST PULLED STRAIGHT INTO MY PARKING SPOT WHICH PUT THE NOSE DOWN. AFTER THIS HAPPENED, I DID SOME RESEARCH ON THE INTERNET, AND SAW THAT THIS WAS HAPPENING TO MANY 2004 DURANGO OWNERS. I DO FEEL SOMEWHAT LUCKY SINCE MY MILEAGE WAS MUCH HIGHER THAN SOME OF THE OTHER FAILURE MILEAGES. WE HAVE ALWAYS MAINTAINED THE DURANGO, AND HAD ALL WORK DONE AT THE DEALERSHIP. I AM SO UPSET ABOUT THE FACT THAT I DIDN'T DRIVE MY DURANGO TO ITS EXPECTED 300,000 TO 400,000 MILE RANGE. I LOVE THIS VEHICLE, AND IT WAS MY GRADUATION PRESENT FROM MY HUSBAND. NOW, I HAVE TO FIGURE OUT SOME OTHER WAY TO GET MY 5 KIDS AND DOGS CAMPING! *TR
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, HE HEARD AN UNUSUAL LOUD NOISE EMITTING FROM THE ENGINE WITH THE ILLUMINATION OF THE ENTIRE INSTRUMENT PANEL. THE ENGINE WAS TURNED OFF. A CERTIFIED TECHNICIAN INSPECTED THE VEHICLE AND INFORMED THAT THERE WAS A HOLE WITHIN THE ENGINE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS 68,000. THE VIN WAS UNAVAILABLE.
2004 DODGE DURANGO LIMITED 5.7L HEMI 4X4 MY VEHICLE WAS ALREADY RUNNING FOR APPROX 3-5 MINUTES, WARMING UP, AFTER I HAD FINISHED WORKING A FULL 12-HOUR NIGHT SHIFT. TIME IS 0640 HRS, OUTSIDE TEMP IS APPROX 30 DEGREES. VEHICLE RUNNING NORMAL, NO ALARMS, NO WARNING INDICATORS. I WAS PULLING OUT OF DRIVEWAY OF MY EMPLOYMENT ONTO THE ROADWAY AND ACCELERATING ON A COMPLETELY STRAIGHT ROADWAY. AS VEHICLE WAS PASSING 20-25MPH AND WITH NO FORE-WARNING, HEARD LOUD 'BANG' FROM THE ENGINE COMPARTMENT AND VEHICLE STARTED SHAKING. VEHICLE'S REACTION WAS IMMEDIATE. VIOLENT VIBRATIONS, TAPPINGS AND METAL TO METAL SOUNDS, I IMMEDIATELY SHUT DOWN THE ENGINE AND DRIFTED OFF TO SIDE OF ROAD. MY VEHICLE HAS NEVER BEEN PUSHED OR WORKED HARD. NEVER HAULED HEAVY LOADS OR TRAILORED. BODY IS IN VERY GOOD CONDITION AND VEHICLE MAINTENANCE HAS ALWAYS BEEN PERFORMED ON REGULAR BASIS (APPROX 1000 MILES INTO CURRENT OIL CHANGE). AT FIRST I THOUGHT I HAD THROWN THE SERPENTINE BELT, BUT WITHIN SECONDS I KNEW IT WAS MUCH WORSE, SHUTTING OFF THE ENGINE. TWO CHECKS OF THE OIL LEVEL, ASSURED ME THAT THERE WAS IN FACT OIL IN THE ENGINE. THERE WERE NO EXTERNAL LEAKS FOUND AND THERE DID NOT APPEAR TO BE ANY OIL/COOLANT MIXING. AFTER TOWING THE VEHICLE, TO MY MECHANIC, THEY HAVE SINCE REPORTED WHAT THEY BELIEVE TO BE AS A "CATASTROPHIC LOSS OF THE ENGINE". I HAVE REPORTED THIS FAILURE TO CHRYSLER CORP. AND THEY HAVE OPENED A CASE NUMBER FOR ME, BUT THEY HAVE NOT MADE ANY COMMITMENT, IF THEY WILL COVER THE FAILURE.
WENT TO START CAR (WHICH RAN PERFECTLY WELL THE NIGHT PRIOR) AND SOUNDED LIKE ROCKS UNDER THE HOOD. WE HAVE BEEN VERY FAITHFUL WITH OIL CHANGES, IN FACT, HAD THE OIL CHANGED JUST 3 DAYS PRIOR TO INCIDENT, ALWAYS DONE AT THE DEALERSHIP, AND REGULAR MAINTENANCE COMPLETED. THERE WERE NO ENGINE LIGHTS OR WARNINGS. TOWED TO DEALERSHIP AND INFORMED THAT A ROD WAS BROKEN/THROWN AND DAMAGED THE LONG BLOCK. NOW LOOKING AT OVER $6000 FOR ENGINE REPLACEMENT. WHEN FINDING THAT MANY OTHERS WITH SAME CAR/ENGINE ARE HAVING THE SAME ISSUES, I AM EXTREMELY DISAPPOINTED THAT A RECALL HASN'T BEEN DONE, OR A CONSUMER SAFETY REPORT ISSUED. HAD THIS HAPPENED WHILE I WAS DRIVING, IT COULD HAVE BEEN CATASTROPHIC. THE MANUFACTURER NEEDS TO PONY UP AND DEAL WITH THIS ISSUE. *TR
WHEN THE MULTIFUNCTION TURN SIGNAL SWITCH IS USED, THE VEHICLE INTERMITTENTLY ACTIVATES THE OPPOSITE DIRECTION INSTRUMENT CLUSTER LIGHT AND EXTERIOR TURN SIGNAL LAMPS. THE EXACT SAME PROBLEM, SYMPTOMS AND PART NUMBER INVOLVED FOR THE 2004 DODGE DURANGO SLT EXHIBITS SAME SYMPTOMS AND INVOLVES THE SAME PART THAT NHTSA ACTION NUMBER PE08059 REPORT DATE OF NOVEMBER 12, 2012 REFERENCES WHICH HAS RESULTING IN AN FACTORY EXTENDED RECALL FOR DODGE/ RAM 3500 WHICH USE THE EXACT SAME TURN SIGNAL MULTI SWITCH PART NUMBER INVOLVED IN THE ABOVE STATED RECALL. WITH COUNTLESS REPORTS OF THIS MULTISWITCH INCORRECTLY ILLUMINATING THE OPPOSITE INTENDED TURNING DIRECTION. THIS DEFECTIVE SWITCH CREATES A GREAT DANGER AND POTENTIAL DISASTER FOR MANY ON THE ROADWAY. *TR
MAIN BEARING SPUN AND LIFTER STUCK ON ENGINE. NO WARNING SIGN WITH LOW OIL LIGHT, NO FUNNY NOISES, THE CAR JUST DIED ON ME AFTER STOPPING AT THE BANK AND STARTING TO PULL AWAY. WITH SUCH A COMMON PROBLEM WHY ISN'T DODGE STEPPING UP TO HELP WITH THESE BAD ENGINES? IT'S A SHAME. *TR
WHILE DRIVING THE VEHICLE, IT MADE A LOUD NOISE FROM THE ENGINE COMPARTMENT, A LOUD BANGING NOISE WAS HEARD AND THE ENGINE BEGAN TO EMIT SMOKE FILLING UP THE TRUCK CABIN. THERE WAS VERY LITTLE VISIBILITY OUT THE FRONT WINDOW, AT WHICH TIME THE TRUCK WAS PULLED TO THE SIDE OF THE ROAD, AVOIDING ONCOMING TRAFFIC. *TR
FUEL TANK HAS A PROBLEM ON TOP IT RUST OUT & THE VEHICLE WILL NOT PASS A EMISSION TEST. TO PASS YOU HAVE REPLACE THE TANK &THE FUEL PUMP.A COST OF $2200 . I CALLED CHRYSLER THEY SAID TO BAD. THEY SAID THERE ARE NO PROBLEMS. I SAW (4 DURANGOS) THAT HAVE THIS PROBLEM. MY WHOLE THING IS THEY WILL REPLACE A ENGINE ON A POLICE VEHICLE WITH 150000 MI ON THEM BUT FORGET THE GAS TANK. THAT IS A REAL PROBLEM. *TR
COMPLETE ENGINE FAILURE. FROM WHAT I AM READING AND WHAT MY MECHANIC HAS TOLD ME, THIS IS A COMMON FAILURE. BESIDES THE FINANCIAL IMPACT OF THIS DEFECTIVE, FAULTY ENGINE, IT POSES A SAFETY HAZARD TO THE MOTORING PUBLIC WHEN THE ENGINE HAS A TOTAL AND MASSIVE FAILURE, ESPECIALLY IF IT HAPPENS AT HIGHWAY SPEEDS. THIS VEHICLE SHOULD HAVE A MANDATORY RECALL AND DODGE HELD RESPONSIBLE FOR THE NECESSARY REPAIRS / REPLACEMENTS. *TR
WIFE WAS DRIVING ON HIGHWAY AND CAR COMPLETELY SHUT DOWN, ENGINE, ALL POWER. NO POWER STEERING, NO POWER BRAKES, NOTHING. HAPPENED MULTIPLE TIMES. LAST TIME, SHUT DOWN ON HIGHWAY DOING 60MPH WITH MULTIPLE CHILDREN IN CAR. *TR
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN HE STARTED THE VEHICLE, THE VEHICLE EXHIBITED AN ABNORMAL TICKING NOISE. THE VEHICLE WAS TOWED TO A MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE LIFTERS WOULD NEED TO BE REPLACED. ALL SIXTEEN LIFTERS WERE REPLACED. AFTER THE REPAIR WAS COMPLETE, THE TICKING NOISE COULD STILL BE HEARD AND THE CONTACT WAS ADVISED BY THE MECHANIC THAT THERE WAS NOTHING THAT COULD BE DONE ABOUT THE NOISE. AS THE CONTACT DROVE THE VEHICLE, THE OIL WARNING LIGHT WOULD ILLUMINATE WHENEVER THE CONTACT WOULD BRAKE TO A STOP. THE VEHICLE WAS TAKEN TO A MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ENGINE WOULD NEED REPLACING. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 172,000 AND THE CURRENT MILEAGE WAS 179,000.
THE BLEND DOOR WHICH CONTROLS WHERE HEAT AND AC ARE DIRECTED BREAKS ON THIS VEHICLE. IM UNABLE TO DEFROST THE WINDOWS. *TR
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED WHEN HE STARTED THE VEHICLE HE HEARD A LOUD NOISE IN THE ENGINE. A MECHANIC STATED THAT A ROD IN THE ENGINE WAS BROKEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 100,000. UPDATED 11/27/12 *CN
I WAS DRIVING IN THE POURING RAIN AND ALL OF A SUDDEN MY DURANGO STARTED SKIPPING AND HAD A HESITATION WHEN GIVING THE GAS THEN STALLED SUDDENLY. HAD TO PUMP GAS TO RESTART AND CONTINUED STALLING AS SOON AS IT RESTARTED. PER SHOP, 2004-2005 HAVE DEFECTIVE COWL ON WINDSHIELD WITH HUGE GAP. WATER IS JUST POURING ONTO MOTOR CAUSING MISFIRE. THIS IS A KNOWN ISSUE AND DODGE REFUSES TO RECALL. I HAVE CONTACTED MY LOCAL DODGE DEALER WHO HAS ORDERED THE PART HOWEVER PART HAS BEEN BACK ORDERED FOR OVER A MONTH. THIS IS A VERY DANGEROUS SITUATION. NOT ONLY IS THE VEHICLE STALLING SUDDENLY BUT ONCE IT STALLS I LOSE MY POWER STEERING AND BARELY MAKE IT TO THE SIDE OF THE ROAD. SINCE THIS STARTED, I STILL FEEL A HESITATION/SKIP IN THE MOTOR WHEN DRIVING IN DRY CONDITION. SOMETHING NEEDS TO BE DONE HERE. WHY ISN'T DODGE BEING HELD RESPONSIBLE FOR THESE DANGEROUS ISSUES? *TR
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR AN EMISSIONS TEST BUT DID NOT PASS. THE VEHICLE WAS THEN TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE PCM WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED AND WAS TAKEN BACK FOR EMISSION TESTING TWICE BUT DID NOT PASS EITHER TIME. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE PCM WAS REPLACED TWO ADDITIONAL TIMES. THE VEHICLE WAS NOT FURTHER REPAIRED AND THE FAILURE PERSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Dodge Durango → · Every Durango year → · How the figures are calculated →