I WAS PULLING OUT OF A PARKING LOT INTO TRAFFIC. AFTER ACCELERATING TO FOR A SECOND, THE ENGINE MADE A LOUD NOISE AND STARTED SHAKING BADLY. I PULLED OFF THE ROAD IMMEDIATELY AND TURNED OFF THE VEHICLE. WHEN I LOOKED UNDER THE HOOD, OIL WAS DRIPPING OFF THE DRIVERS SIDE OF THE ENGINE. AFTER LOOKING UNDER THE VEHICLE I COULD SEE A LARGE HOLE (ABOUT THE SIZE OF A CHILD'S HAND) IN THE ENGINE BLOCK. THE DURANGO SUFFERED CATASTROPHIC ENGINE FAILURE. THE PISTON ROD HAS BROKEN AND PUNCTURED A HOLE IN THE SIDE OF THE ENGINE. IT WAS A RAINY DAY AND HAD BEEN RAINING A LOT IN THE PREVIOUS DAYS. ONLY AFTER THIS HAPPENED, I DID SOME CHECKING ON THE INTERNET. I HAVE FOUND THIS TO BE A MAJOR PROBLEM WITH THE 2004-2005 DURANGOS WITH THE 5.7 HEMI ENGINE. THE WINDSHIELD COWL LEAKS WATER ONTO THE ENGINE, THE WATER LEAKS INTO THE ENGINE AND CAUSES THE PISTON RODS TO RUST AND WEAKEN. THIS CAUSES FAILURE WITHOUT NOTICE. DODGE KNEW OF THIS PROBLEM AND CHANGED THE WINDSHIELD COWL SOMETIME IN 2005-2006. THIS VEHICLE WAS EXTREMELY WELL TAKEN CARE OF. NOTHING BUT SYNTHETIC OIL WENT INTO THIS ENGINE. A COUPLE OF YEARS AGO, I TOOK MY DURANGO TO A MECHANIC BECAUSE I THOUGHT I COULD SMELL GASOLINE ON THE OIL CAP. I WAS TOLD THAT THE SMELL IS MOST LIKELY FROM WATER GETTING INTO THE ENGINE. MOST LIKELY FROM THE INTAKE AND THAT I WAS NORMAL. NOW I KNOW THAT IT WAS WATER GETTING INTO THE ENGINE, A LOT MORE THAN A LITTLE MOISTURE COMING IN THROUGH THE AIR INTAKE. THIS IS A MAJOR DESIGN FLAW!! EVERY 2004 DURANGO
2004 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
AFTER DOING EXTENSIVE RESEARCH ON THE ISSUES ASSOCIATED WITH MY VEHICLE, I AM DISGUSTED TO FIND OUT HOW COMMON THEY ARE ON THIS MAKE/MODEL/YEAR. BEING A PARENT OF FOUR CHILDREN, TWO SETS OF TWINS, WHO ARE OF TODDLER AND SCHOOL AGE, I HAVE ALWAYS BEEN COMPELLED TO MAINTAIN MY DURANGO. NOT TO MENTION BECAUSE IT HAD ALOT OF MILES, I FACTORED INTO MY BUDGET HIGH-MILEAGE MAINTENANCE AS SCHEDULED. SEVERAL TIMES MY DURANGO HAS STALLED OR HESITATED TO START DURING THE RAIN. THE PROBLEM COULD NEVER BE PIN POINTED, BUT READING WHAT I RESEARCHED I NOW UNDERSTAND THE ISSUE INVOLVED MY COWL PANEL. MOVING ON TO THE MOST MAJOR OF MY ADDED STRESS...I JUST HAD AN OIL CHANGE COMPLETED 2-3 WKS AGO. I WAS PICKING MY 2YR OLDS UP FROM DAYCARE ON FRIDAY. I PROCEEDED TO THE STOP LIGHT WHICH WAS LESS THAN 200 FEET AWAY WHEN I HEARD THIS LOUD BANGING/KNOCKING NOISE OUT OF NOWHERE!! I WAS HORRIFIED SO I PULLED OVER AND SHUT MY CAR OFF. I NOTICED THAT THERE WAS A TRAIL OF OIL ON THE GROUND COMING FROM UNDERNEATH. I THEN CALLED MY HUSBAND TO EXPLAIN WHAT HAD JUST OCCURRED, A FAMILY MEMBER FOR AN ALTERNATE RIDE, AND A TOWING COMPANY. AFTER HAVING THE SHOP THAT PERFORMED THE OIL CHANGE TAKE A LOOK AT IT, I WAS TOLD THAT I WOULD NEED A NEW ENGINE BECAUSE THERE WAS NOW A HOLE IN MY ENGINE FROM A ROD BEING THROWN. I WAS EMOTIONALLY DISTRAUGHT FOR THIS TO HAPPEN ME OUT OF THE BLUE. NOT ONLY BECAUSE I AM NOT SITTING ON THOUSANDS OF DOLLARS TO SPEND ON A NEW ENGINE, BUT BECAUSE THIS HAPPENED ON AN EXTREMELY WELL
MY HUSBAND AND I WERE EXITING THE SUBDIVISION ON OUR WAY TO WORK AFTER DROPPING OUR CHILDREN OFF AT DAYCARE. WE MERGED THROUGH THE MIDDLE LANE AND ONTO THE MAIN STREET AT ABOUT 25-30 MILES PER HOUR WHEN ALL OF A SUDDEN WE HEARD A LOUD NOISE AND THE CAR SHUT DOWN. AFTER WAITING FOREVER FOR ROADSIDE TO COME AND GET US AND TAKE OUR CAR TO THE SHOP, THEY DETERMINED THAT THE ENGINE WAS GONE. WE WERE VERY ACCURATE WITH OIL CHANGES AND GETTING OUR CAR SERVICED AT THE DODGE DEALERSHIPS SO THIS WAS NOT DUE TO ANYTHING WE FAILED TO GET SERVICED. THERE SHOULD DEFINITELY BE A RECALL ON THESE VEHICLES. WHAT IS THE POINT OF PAYING $30 FOR OIL CHANGES AND MANY OTHER SERVICES AND FEES IF THE ENGINE IS GOING TO LOCK UP ANYWAYS?! NOW WE ARE STUCK WITH A CAR NOTE WHICH WE CANNOT AFFORD TO PAY BECAUSE WE ARE PAYING $600 A MONTH FOR A RENTAL. SO NOW THERE WILL MOST LIKELY BE A REPOSSESION ON OUR CREDIT. WHO SHOULD BE RESPONSIBLE FOR THIS?! WHERE IS THE DURABILITY IN THESE VEHICLES!!! *TR ## VIN FAILED ##
WE BOUGHT THIS VEHICLE IN AUG 2012. THE FIRST TIME DRIVING ON THE EXPRESSWAY TO WORK IN A HEAVY RAIN STORM MY DURANGO WANTED TO STALL EVERY TIME I TOOK MY FOOT OFF THE GAS PEDAL. WHEN I FINALLY GOT OFF AT THE EXIT TO THE TRAFFIC LIGHT I OF COURSE WAS STOPPED THE ENGINE WAS SHAKING AND TRYING TO STALL I HAD TO KEEP MY CAR IN NEUTRAL AND MY OTHER FOOT ON THE BRAKE. WHEN I FINALLY GOT TO WORK IT DID ACTUALLY STALL. AFTER WORK THAT DAY IT MUST'VE DRIED UP ENOUGH BECAUSE IT STARTED AND RAN FINE. AFTER RESEARCHED WE READ YOU SILICONE THE COWL WHICH MY HUSBAND DID DO AND IT DIDN'T HELP AT ALL. IT HAS STALLED SEVERAL TIMES NOW AFTER YOU TAKE YOUR FOOT OFF THE GAS ONE TIME IT STALLED. IN THE CAR WASH AND WOULDN'T RESTART UNTIL A COUPLE CRANKS LATER. THIS IS AN EXTREME SAFETY HAZARD I CAN NOT DRIVE WITH MY FOOT ALWAYS ON THE GAS. WE HAVE ASKED THE DEALER SEVERAL TIMES AND THEY PRETEND LIKE WE HAVE NO IDEA WHAT WE'RE TALKING ABOUT MY HUSBAND EVEN TOLD THEM HE'D BE HAPPY TO DRIVE IT UP THERE POUR WATER ON THE WINDSHIELD SO THEY CAN SEE WHAT'S HAPPENING. COULD YOU PLEASE LOOK INTO THIS I WILL BE MORE THAN HAPPY TO LET YOU DRIVE MY DURANGO IF YOU NEED A TEST VEHICLE. *TR
I TOOK MY VEHICLE IN FOR AN OIL CHANGE, THE REPAIR REP CALLED TO TELL ME THAT THERE WAS A LOUD KNOCKING/TICKING SOUND WHEN HE STARTED THE ENGINE. I DROPPED THE VEHICLE OFF THE NIGHT BEFORE AND THERE WAS NO KNOCKING OR TICKING SOUND. AFTER CONTACTING MY WARRANTY COMPANY AND GIVEN THE REPAIR SHOP PERMISSION TO BREAK DOWN THE VEHICLE OVER THE PAST 3 WEEKS THAT MY TRUCK HAS BEEN IN THE SHOP, THEY NOW ARE TELLING ME THAT THE PISTON/ROD IS BROKE AND IS LYING IN THE OIL PAN. I RESEARCHED THIS PROBLEM ON THE INTERNET AND FOUND THAT THIS IS A MAJOR PROBLEM OCCURRING WITH DODGE DURANGO'S. WHY HASN'T THERE BEEN AN INVESTIGATION DONE AND RECALLS ON THIS MATTER? IT CAN'T BE A COINCIDENCE THAT A WIDE SPREAD OF DURANGO OWNERS ARE HAVING THIS PROBLEM, WHICH IS RESULTING IN SEVERAL THOUSANDS OF DOLLARS IN REPAIRS AND ENGINE REPLACEMENT AT THE CUSTOMERS EXPENSE BECAUSE THESE WARRANTY COMPANIES ARE RIPPING PEOPLE OFF COVERING LITTLE OR NOTHING OF THE COST IN REPAIRS AND REPLACEMENT. *TR
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WATER PENETRATED THE WINDSHIELD AREA WHENEVER IT WOULD RAIN. THE WATER WOULD THEN LEAK ONTO THE COWL PANEL AND INTO THE ENGINE. THE VEHICLE WAS TAKEN FOR REPAIRS AND BOTH THE COWL PANEL AND ENGINE WAS REPLACED HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000 AND THE CURRENT MILEAGE WAS 181,000.
I BOUGHT THIS VEHICLE IN MARCH 2012. I STARTED NOTICING THAT DURING A HEAVY RAIN OR A CAR WASH THAT IT WOULD BOG DOWN, IDLE ROUGHLY. I TOOK THE VEHICLE IN FEB 2013 TO HAVE IT LOOKED AT SINCE I HAD BEEN STRANDED IN PARKING LOTS, THE SIDE OF THE ROAD AND ACTUALLY GOT STUCK IN A CAR WASH BECAUSE MY VEHICLE CUT OFF. THE MECHANIC TOLD ME THAT MY COWL PANEL NEEDED TO BE REPLACED, BASICALLY THIS PART WAS NOT DESIGNED CORRECTLY AND RAIN WATER OR WATER FROM A CAR WASH WAS DRAINING INTO MY ENGINE. HAD THE PART REPLACED FOR A WONDERFUL PRICE OF $236.00. I STARTED EXPERIENCING THE SAME PROBLEM AGAIN AT THE END OF APRIL, PICKED MY KIDS UP FROM SCHOOL AND WAS STRANDED IN A PARKING LOT FOR AN 1HR BC OF THE HARD RAIN. TOOK MY VEHICLE BACK ON MAY 6TH TO THE VENDOR MECHANIC(STILL UNDER A WARRANTY, DOESN'T HELP:( ) AND I WAS TOLD THAT THE PART HAD BEEN REPLACED THAT IT SHOULD WORK, COULDN'T FIGURE OUT WHY IT WASN'T WORKING. CONTACTED CHRYSLER ASKING IF THERE WAS SOMETHING THAT COULD BE DONE, CHRYSLER DOESN'T UNDER STAND WHY THIS NEWLY DESIGNED PART IS NOT WORKING. SO I HAVE AT THIS TIME, 2 MECH/TECH'S TELLING ME THAT THEY CANT FIX THE PROBLEM BECAUSE THE PART SHOULD WORK. TRIED AN ALTERNATE METHOD WITH WEATHER STRIPPING AND SILICONE TO PLUG UP THE HOLES. I PICK SAID VEHICLE UP FROM THE SHOP ON MAY 8TH, DRIVE 3.2 MILES TURN ON MY STREET AN MY VEHICLE COMPLETELY CUTS OFF! CAN NOT GET IT TO CRANK BACK. CALL THE MECHANIC SHOP BACK EXPLAIN TO THEM WHAT HAPPENED TAKE IT BACK THE NEXT DAY THEY BELIEVE
I TURNED THE KEY TO START THE DURANGO AND IT ACTED LIKE IT HAD A LOW BATTERY. I TRIED AGAIN AND IT STARTED, BUT THE ENGINE BEGAN TO KNOCK BADLY. I HAVE IT NOW AT THE MECHANIC AND BEGINNING TO LOOK LIKE WILL NEED NEW MOTOR. I CAN PROVIDE MORE INFO LATER. I FOUND ON THE NET OTHERS HAVE HAD THE SAME TYPE PROBLEM AND THOUGHT I WOULD REPORT THIS. I HAVE ONLY HAD THIS CAR ABOUT A MONTH AGO. I HAVE DRIVEN IT WITH NO PROBLEMS AND NO NOISES IN THE ENGINE. MY SON, WHO IS A MECHANIC, SAYS IT SOUND FREAKISH FOR I HAD NO WARNING SIGNS. HE IS HIGH ON THE 5.7 ENGINE. I HAVE NOT CONTACTED ANYONE FOR I KNOW THE CAR IS OUT OF WARRANTY AND I BOUGHT IT AS IS, BUT DO NOT FEEL THE DEALER UNLOADED ON ME. THE DURANGO SEEMED FINE UNTIL THAT POINT. I TOO, MIGHT SHOULD ADD THAT DURING THE WEEK, WE HAD RECEIVED ABOUT THREE INCHES OF RAIN, AND FROM WHAT I HAVE READ THIS MIGHT BE A FACTOR AS IT LOOKS LIKE THERE HAD BEEN A PROBLEM WITH THIS MODEL WITH A COWEL THAT WAS NOT DOING ITS JOB. *TR
ENGINE WOULD NOT START IN THE RAIN. WHEN I TRIED AGAIN ON A SUNNY DAY, ENGINE STARTED AND THEN A VERY LOUD METALLIC CLICKING SOUND CAME FROM THE ENGINE. MECHANIC SAYS BROKEN SLEEVE OR ROD, AND I PROBABLY NEED A NEW ENGINE. THIS SEEMS TO BE PRETTY COMMON: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F1DD4B2/238. *TR
WENT TO A DRIVE-THROUGH CAR WASH ... WHILE CAR WAS RINSING - LOTS OF WATER - THE ENGINE LIGHT CAME ON AND THE ENGINE STARTED IDLING ROUGHLY. I GOT OUT OF THE WASH AND GOT ON TO THE HIGHWAY WITH THE ENGINE STILL CUTTING OUT SPORADICALLY. I DROVE ABOUT A MILE AND THE ENGINE SMOOTHED OUT, BUT THEN I HEARD A WARNING BELL AND NOTED THAT MY ENGINE TEMP HAD SHOT UP. I IMMEDIATELY PULLED OVER. ENGINE COOLANT WAS EVERYWHERE. I REFILLED WITH NEW COOLANT AND WATER AND STARTED THE ENGINE ... DROVE ABOUT ANOTHER MILE AND THE "HOT ENGINE" LIGHT CAME ON. I IMMEDIATELY PULLED INTO A PARKING LOT. CALLED FOR A WRECKER AND HAD THE CAR TOWED IN. DIAGNOSED AS A BLOWN HEAD GASKET. $6000 FOR ANOTHER ENGINE. I HAVE SEEN ON OTHER DODGE FORUMS WHERE THESE ENGINES HAVE FAILED AFTER DRIVING IN THE RAIN, OR HAVING DRIVEN THROUGH STANDING WATER. I SIMPLY WENT THROUGH A CAR WASH. THIS IS A KNOWN PROBLEM (WATER INTRUSION IN THE ENGINE DUE TO A POORLY DESIGNED ENGINE COWLING) ON THE 2004 HEMI - ACCORDING TO LOCAL DODGE DEALER. *TR
LOUD NOISE EMANATES FROM THE BOTTOM OF THE TRUCK FOLLOWED BY SMOKE. ENGINE GOES DEAD. TRIED RESTARTING, BUT TO NO AVAIL. TOWED VEHICLE TO DEALERSHIP ONLY TO BE TOLD THAT A PISTON CAME OFF AND BLEW A WHOLE IN THE ENGINE. AS A RESULTS, A WHOLE NEW ENGINE IS REQUIRED. ENGINE HAD NO SLUDGE WHATSOEVER AND WELL MAINTAINED. THIS ALMOST CAUSED AN ACCIDENT AS IT WAS RUSH HOUR AND VEHICLES WERE BEHIND. 2004 5.7L HEMI LIMITED *TR
I WAS DRIVING THE VEHICLE ON AN INTERSTATE DURING A PRETTY HEAVY THUNDERSTORM. I NOTICED THAT THE VEHICLE WAS STARTING TO HESITATE AND LOSE POWER. AS I STARTED TO SLOW THE VEHICLE DOWN TO PULL OVER THE ENGINE QUIT AT ABOUT 50 MPH. THANKFULLY I WAS ON A STRAIGHT PART OF THE ROAD AND WITHOUT POWER I WAS ABLE TO GUIDE THE VEHICLE TO THE SHOULDER OF THE ROAD WITH OUT AN INCIDENT. AFTER WAITING OUT THE STORM TO PASS ON THE SIDE OF THE INTERSTATE, WITH TRAFFIC FLYING BY, I WAS ABLE TO GET THE VEHICLE RESTARTED AFTER SOME HESITATION AND DRIVE IT HOME. DURING THE NIGHT THE VEHICLE SAT IN THE DRIVEWAY WHILE WE HAD SOME PRETTY GOOD RAINFALL IN THE AREA. THE NEXT MORNING I WENT AND ATTEMPTED TO START THE VEHICLE TO GO TO WORK. THE ENGINE TURNED OVER, IT STARTED, FOLLOWED BY A GRINDING NOISE AND THEN THE MOTOR QUIT AND HASN'T STARTED SINCE. AFTER HAVING THE VEHICLE LOOKED OVER WE HAVE FOUND THAT TWO OF THE CYLINDERS HAD QUITE A BIT OF WATER IN THEM WHICH HAD APPEARED TO HYDRO LOCK THE ENGINE. DODGE NEEDS TO BE HELD RESPONSIBLE FOR THIS ISSUE AND STOP PUSHING THE BLAME AND COST OFF ON TO THE VEHICLE OWNERS. THIS IS A HUGE DESIGN FLAW AND SAFETY ISSUE. *TR
I HAVE A 2004 DODGE DURANGO SOMETIME LAST WEEK THERE WAS A HEAVY RAIN, I WENT OUT TO START MY TRUCK AND IT WOULD NOT START. LATER THAT DAY IT STARTED BUT THERE WAS A LOUD HORRIBLE NOISE.. I FOUND OUT TODAY THE MOTOR IS GONE. THIS HAPPENED BEFORE WHEN IT RAINED IT DIDN'T START FOR A WHILE AND THEN STARTED LATER. THE ENGINE IS VERY EXPENSIVE AND SEEMS LIFE WHEN THERE IS HEAVY RAIN THE TRUCK STALLS NOW IT'S COMPLETELY GONE. *TR
ENGINE CONNECTING ROD FAILURE ON WELL MAINTAINED ENGINE DURING STARTING UP IN THE MORNING. RAIN OCCURRED DURING MOST OF THE NIGHT. *TR
ENGINE HYDROLOCKED DUE TO EXCESSIVE WATER POURING FROM THE WINDSHIELD ONTO THE ENGINE CAUSING WATER TO PENETRATE THE CYLINDERS. VEHICLE WOULD STALL WHEN DRIVING IN THE RAIN OR IN A CARWASH. WELL MAINTAINED AND OIL CHANGED FREQUENTLY. NOW VEHICLE IS WORTHLESS DUE TO DODGE DESIGN FLAW OR FAULTY PARTS. *TR
MY 2004 DODGE DURANGO WAS GARAGE KEPT FOR THE FIRST 8 YEARS OF ITS LIFE. WE RECENTLY MOVED IT TO BE PARKED OUTSIDE AND IT BEGAN TO HAVE TROUBLE STARTING. IT WAS DIAGNOSED AS HYDROLOCKING, BUT THEY COULD NOT REPRODUCE IT AT MY REPAIR SHOP. AFTER SITTING OUTSIDE AGAIN, STARTING CAUSED A THROWN ROD RUINING THE ENGINE AND BLOCK. IT REQUIRES A NEW ENGINE. I HAVE FOUND OUT THAT MY NEIGHBOR HAD THE SAME THING HAPPEN. HIS VEHICLE WOULD HESITATE WHEN GOING THROUGH CAR WASHES, THEN ONE DAY THREW A ROD WHEN STARTING. MANY OTHER INSTANCES SEEM TO BE SIMILAR IN ONLINE POSTS. PLEASE INVESTIGATE THIS FLAW IN THE 2004 DODGE DURANGO VEHICLES. THIS IS A FINANCIALLY DEVASTATING SITUATION FOR FAMILIES. *TR
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT AFTER STARTING THE ENGINE, HE HEARD A LOUD NOISE EMANATING FROM THE ENGINE THAT SOUNDED LIKE ROCKS WERE UNDER THE HOOD. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 160,000.
MY DODGE DURANGO 2004 WITH A 5.7 HEMI ENGINE WAS ONLY DRIVEN LOCALLY AND BARELY HAD 60,000 MILES ON IT WHEN I WENT TO START IT UP IN THE MORNING THERE WAS A LOUD BANGING/KNOCKING SOUND, I IMMEDIATELY TURNED OFF THE CAR. ONCE WE HAD IT TOWED TO A MECHANIC, AFTER INSPECTING THE ISSUE, IT WAS A ROD THAT HAD BROKE OFF AND PUT A HOLE IN THE SIDE OF MY ENGINE. ALL OF THE VEHICLE MAINTENANCE HAS BEEN UP TO DATE AND I HAD PURCHASED THE VEHICLE BRAND NEW. WITH ONLY 60,000 MILES ON THE VEHICLE , I WAS EXTREMELY SURPRISED AND VERY UPSET TO FIND OUT THAT I NEEDED TOO REPLACE THE ENGINE. I HAVE NOT HAD ANY PROBLEMS WITH MY VEHICLE UP TO THIS POINT AND AFTER RESEARCHING THE ISSUE, FOUND THAT THERE HAVE BEEN NUMEROUS COMPLAINTS FROM OTHER DURANGO HEMI OWNERS WITH THE SAME PROBLEM HAPPENING. SOMETHING NEEDS TO BE DONE ABOUT THIS, A CARS ENGINE SHOULD NOT HAVE TO BE REPLACED WITH JUST 60,000 MILES ON IT WITH NO PRIOR PROBLEMS AND ALL MAINTENANCE BEING TAKEN CARE OF THROUGH THE YEARS WITH AN ORIGINAL OWNER! *TR
SINCE I BOUGHT THE VEHICLE IN 2005, THE GLASS ON BACK HATCH SHATTERED 6 MONTHS AFTER I BOUGHT IT, THE ELECTRONIC PANEL WENT OUT, THE MAP SENSOR, IDLER PULLEYS (CAR WAS TWO YEARS OLD), CAR STALLS IN HEAVY RAIN/AT CAR WASH ALWAYS- HAVE HAD IT TOWED, EXHAUST MANIFOLDS BEEN WORKED ON, WATER PUMP, RADIATOR, HEATER CORE, INTAKE VALVE SPRING, RUST BUBBLES ON PAINT CAR WAS ONLY 2 YEARS OLD. YESTERDAY, WHILE DRIVING MY CHILDREN TO ACTIVITIES, CAR MADE TICKING SOUND & SOUNDED FUNNY PRESSING ON THE GAS & SITTING AT LIGHT- I IMMEDIATELY DROVE TO MUFFLER MAN THINKING IT WAS THE MUFFLER. TO MY SURPRISE, I WAS TOLD LIFTERS COLLAPSED AND NEED TWO SETS OF LIFTERS/ HEAD GASKETS, WHOLE ENGINE HAS TO BE TAKEN APART, COST IS $1,500.00. I THOUGHT A HEMI ENGINE WAS SUPPOSED TO BE THE BEST. THIS CAR HAS BEEN A MONEY PIT SINCE I BOUGHT IT AND FOR EVERYONE ELSE TOO AFTER THE COMMENTS I HAVE READ. I WILL NEVER PURCHASE A DODGE VEHICLE AGAIN. TOO MANY THINGS HAVE REPLACED ON THIS CAR I CAN'T EVEN BEGIN TO TELL YOU, IT IS IN PREVIOUS LETTERS SENT TO CHRYSLER-AND IT ISN'T JUST ME. I MAINTAINED THIS VEHICLE, GOT REGULAR OIL CHANGES, ETC. AND IT BACKFIRED ON ME. I REALIZE IT IS 10 YEARS OLD AND WE PUT A LOT OF HIGHWAY MILES ON THE CAR TAKING FAMILY VACATIONS AND EVERY FAMILY VACATION, THERE HAS BEEN A CAR PROBLEM. I PUT SO MUCH MONEY INTO THIS CAR, I CAN'T SAVE UP ENOUGH TO GET ANYTHING NEW. I KNOW FAMILY MEMBERS THAT HAVE CARS 10-15 YEARS OLD AND HAVEN'T PUT A DIME INTO THEIR CAR, OTHER THAN MAINTENANCE, N
WENT OUT TO START 2004 DODGE DURANGO MORNING AFTER A HEAVY RAIN, TURNED KEY AND ROD WENT THRU BLOCK. HAD PROBLEMS WITH IT WHEN IT RAINED (CAUSED MULTIPLE MISFIRES) FOUND OUT LATER AFTER THE ENGINE BLEW THAT THE COMPANY WAS AWARE OF THE COWL LEAKAGE PROBLEM THAT ALLOWS WATER TO LEAK ONTO MOTOR. THINK THERE SHOULD OF BEEN A RECALL OR LETTER ADVISING US THIS NEEDED FIXED. EVIDENTIALLY THESE COMPLAINTS AREN'T BEING READ OR NO ONE IS PAYING ATTENTION TO THEM. GUESS WERE ALL SCREWED BY DODGE. VEHICLE WAS MAINTAINED PROPER EVERY 3000 MILES JUST FOR INFORMATION DODGE WILL NOT HELP ANYONE IF ENGINE IS OUT OF WARRANTY, THEY WILL TELL YOU YOUR ON YOUR OWN. SALE, SALE, SALE, YOUR DODGE DURANGO AND DON'T BUY ANOTHER ONE. SALE IT AND DON'T KEEP BECAUSE IT WILL HAPPEN AGAIN. BY SELLING IT THE PROBLEM IS THEN SOLVED BECAUSE DODGE OR THESE GUYS WONT DO ANYTHING FOR YOU. *TR
AFTER A SNOW STORM AND THE SNOW MELTED, WHEN I ATTEMPTED TO START IT, THE STARTER WAS GRINDING. THE ENGINE WAS HYDROLOCKED AND BROKE THE CONNECTING ROD FOR #3 CYLINDER. SUBSEQUENT INVESTIGATION TURNED UP A TECH BULLETIN (NOT MANDATORY RECALL) TO REPLACE COWL AT THE BASE OF THE WINDSHIELD DUE TO WATER LEAKAGE ONTO THE TOP OF THE ENGINE WHICH CAN CAUSE MISFIRING. I NEVER RECEIVED NOTICE OF THIS TECH BULLETIN OR THE POTENTIAL CATASTROPHIC CONSEQUENCES OF NOT IMPLEMENTING IT. THERE WAS NO INDICATION THE DEFECTIVE COWL COULD CAUSE TOTAL ENGINE FAILURE IN THE TECH BULLETIN. THE MELTING SNOW SEEPED INTO THE #3 CYLINDER, POSSIBLY FROM A FAILED INTAKE MANIFOLD SEAL OR WARPED INTAKE MANIFOLD (YET TO BE DETERMINED), AND CAUSED HYDROLOCK. I FOUND EVIDENCE OF A SMALL AMOUNT OF WATER IN THE OIL PAN WHICH LEAKED FROM #3 CYLINDER. I ALSO FOUND WATER UNDER THE INTAKE MANIFOLD NEAR THE #3 CYLINDER. THIS IS A SAFETY ISSUE BECAUSE A BROKEN CONNECTING ROD USUALLY PUNCHES A HOLE IN THE BLOCK CAUSING OIL TO SPILL ON THE ROAD! THIS WAS A 5.7L HEMI. THE ENGINE NEEDED TO BE COMPLETELY REBUILT. *TR
2004 DODGE DURANGO WITH 5.7 HEMI,WOULD ALWAYS EXPERIENCE A SLIGHT ENGINE MISS AFTER A HARD RAIN AND VEHICLE WOULD SHUT OFF WITH ENGINE MISS IF RAN THROUGH AN AUTO CAR WASH. HAD A VERY HEAVY RAIN LAST NIGHT, RAN VEHICLE APPROXIMATELY 50 MILES TODAY WITH NO REAL NOTICEABLE PROBLEMS. FELT SLIGHT ENGINE MISS WHILE SITTING AT IDLE. ON MY HOME FROM PICKING UP OUR DAUGHTER FROM SCHOOL, WITH NO WARNING THE ENGINE BLEW A ROD OUT THE SIDE OF THE BLOCK ON THE PASSENGERS SIDE OF THE VEHICLE. FROM READING SEVERAL DIFFERENT FORUMS IT APPEARS THIS A COMMON PROBLEM WITH THIS MODEL. HAVE ALWAYS HAD SERVICE MAINTENANCE PERFORMED EVERY 3,000 MILES! SOUNDS LIKE A MANUFACTURES DEFECT CAUSING ENGINE TO BLOW ROD AT SAME LOCATION ON MULTIPLE VEHICLES! EVERY VEHICLE IN OUR DRIVEWAY IS A DODGE BRAND, MOPAR RUNS THROUGH OUR VEINS. CHRYSLER CORP. KNOWS THEY HAVE A COMPONENT FAILURE ISSUE WITH THIS YEAR AND ENGINE COMBINATION AND IT IS TIME THEY DO SOMETHING ABOUT IT BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED. I WAS VERY FORTUNATE TO GET MY VEHICLE OFF THE HIGHWAY, PRAISING GOD OUR DAUGHTER WAS NOT DRIVING WHO JUST GOT HER LEARNERS PERMIT. SHE (15 YEARS OLD) MOST LIKELY WOULD NOT HAVE BEEN ABLE TO REACT QUICKLY ENOUGH TO THE CATASTROPHIC FAILURE TO GET THE VEHICLE, WHICH DIED INSTANTLY OFF THE BUSY HIGHWAY. *TR
MY HUSBAND AND I WERE EXITING THE SUBDIVISION ON OUR WAY TO WORK AFTER DROPPING OUR CHILDREN OFF AT DAYCARE. WE MERGED THROUGH THE MIDDLE LANE AND ONTO THE MAIN STREET AT ABOUT 25-30 MILES PER HOUR WHEN ALL OF A SUDDEN WE HEARD A LOUD NOISE AND THE CAR SHUT DOWN. AFTER WAITING FOREVER FOR ROADSIDE TO COME AND GET US AND TAKE OUR CAR TO THE SHOP, THEY DETERMINED THAT THE ENGINE WAS LOCKED. WE WERE VERY ACCURATE WITH OIL CHANGES AND GETTING OUR CAR SERVICED AT THE DODGE DEALERSHIPS SO THIS WAS NOT DUE TO ANYTHING WE FAILED TO GET SERVICED. THERE SHOULD DEFINITELY BE A RECALL ON THESE VEHICLES. WHAT IS THE POINT OF PAYING $30 FOR OIL CHANGES AND MANY OTHER SERVICES AND FEES IF THE ENGINE IS GOING TO LOCK UP ANYWAY?! NOW WE ARE STUCK WITH A CAR NOTE WHICH WE CANNOT AFFORD TO PAY BECAUSE WE ARE PAYING $600 A MONTH FOR A RENTAL. SO NOW THERE WILL MOST LIKELY BE A REPOSSESION ON OUR CREDIT. WHO SHOULD BE RESPONSIBLE FOR THIS? WHERE IS THE DURABILITY IN THESE VEHICLES? I AM HIGHLY DISAPPOINTED IN THIS INVESTMENT. *TR
I BOUGHT MY 2004 DURANGO IN 2011 EVERYTIME IT RAINS IT STALLS AND ACTS LIKE IT WANTS TO DIE SAME AS WHEN I AM IN A CAR WASH IT WILL IDLE ROUGH AND ACT LIKE IT WANTS TO DIE NO MATTER WHAT SPEED YOU ARE GOING IF IT RAINS OR IS IN ANY TYPE OF WATER IT WILL STALL AND DIE ON YOU AND DEALERSHIPS DON'T KNOW WHAT THE PROBLEM IS BESIDES IT NEEDS A NEW MOTOR I JUST HIT 100 K ON MY CAR AND IT IS GETTING WORSE THE OIL CENSOR IS DEFECTIVE TO AND THEY WON'T FIX THAT EITHER. *TR
I'VE OWNED MY 2004 DURANGO 5.7 SINCE IT WAS NEW HAS HAD MOST SERVICE DONE AT DEALERSHIP A FEW AT SEARS. THE DURANGO WAS IN AND OUT OF THE SHOP ON NUMEROUS OCCASIONS FOR ROUGH IDLE WHEN RAINING AND LOSS OF FUEL MILEAGE. THE DEALER COULDN'T FIND THE PROBLEM DROVE THE DURANGO ON A SATURDAY BEFORE WE HAD A LOT OF RAIN SATURDAY NIGHT AND SUNDAY MORNING AFTER RAIN STOPPED STARTED THE DURANGO ONLY TO HEAR A BANG THEN SOMETHING KNOCKING IN MOTOR TOOK IT TO THE DEALER ONLY TO BE TOLD AFTER SPENDING ANOTHER 325 DOLLARS THAT THE MOTOR HYDRA LOCKED AND BROKE A ROD. NOW THE DEALERSHIP AND DODGE BOTH SAY THERE IS NOTHING THEY CAN DO ABOUT IT. SINCE IT IS OUT OF WARRANTY SOMEONE NEEDS TO HOLD THEM ACCOUNTABLE FOR NOT FIXING A PROBLEM THEY KNOW EXISTS. THEY NOW WANT TO CHARGE ME ANOTHER $8500 TO REPLACE THE ENGINE. *TR
VEHICLE WAS PARKED ON A RESIDENTIAL SIDE STREET FOR APPROXIMATELY 5 HOURS WHEN IT CAUGHT FIRE UNDER THE HOOD. THE ENTIRE FRONT END AND DASH WAS DESTROYED. THE FIRE DEPARTMENT STATED IT APPEARED TO BE AN OBVIOUS ELECTRICAL PROBLEM, SO THEY DID NOT NEED TO INVESTIGATE FURTHER. THEY HAD TO REMOVE THE INTERIOR ROOF BECAUSE THE WIRING HAD STARTED BURNING ALONG THE EDGES OF THE ROOF INTERIOR. THE VEHICLE WAS UP-TO-DATE ON FACTORY RECALLS, AND DESPITE THIS, IT STILL BURNED. I DID NOT RECEIVE A WARNING, THE INSTRUMENT PANEL WAS CLEAR, AND THE 2004 DURANGO ONLY HAD ABOUT 75500 MILES AS OF 4/2013. I WAS THE SOLE OWNER. *TR
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE ENGINE MADE AN UNUSUAL NOISE AFTER IT WAS STARTED. THE CONTACT ALSO STATED THAT THERE WAS AN OIL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 142,000.
2004 DODGE DURANGO BENT ROD # 7 CHRYSLER DEALERSHIP REPLACED BENT ROD. BUT SAID NEED NEW ENGINE BECAUSE THEY COULD NOT FIND OUT WHY THE ENGINE FAILED. MANY THOUSAND OF DOLLARS WERE PAID TO FIX AND GET ON ROAD AGAIN. NOT SURE IF THIS WOULD HAPPEN AGAIN, NERVOUS WITH THREE KIDS IN CAR AGES 2,5,6 AM I GOING TO KILL OR HURT MY CHILDREN DRIVING THEM IN THIS CAR???? HAPPENED AGAIN SAME BENT ROD 1 MONTH AFTER REPAIR. ON 2012 OCTOBER. CAR SITS IN DEALERSHIP FOR 8 MONTHS NOW. WILL NOT MOVE CAR OR DRIVE CAR TILL SOMEONE TELLS ME THAT IT IS SAFE TO DRIVE KIDS IN IT. THEY FLUXED MOTOR PRESSURE TESTED IT AND STILL THEY DO NOT KNOW WHAT IS WRONG. LOOK AT ALL THE SAME COMPLAINTS ON LINE THIS IS NOT JUST ME!!! SOMETHING IS WRONG! DO MY CHILDREN NEED TO DIE OR SOMEONE ELSES FAMILY NEED TO GET HURT BY ONE OF THESE SUV'S BEFORE SOMEONE TAKES NOTICE. PLEASE LOOK IN TO THIS. [XXX], MICHIGAN E-MAIL [XXX] I WILL BE POSTING THIS OVER AGAIN TILL SOMEONE HEARS MY CRY! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
DRIVING NORTH BOUND ON I 95 IN SOUTH CAROLINA THE CHECK ENGINE LIGHT CAME ON AND A FLAPPING SOUND FOLLOWED BY A LOSS OF POWER AND A VERY ROUGH IDLE. PULL TO OFF RAMP, SHUT CAR OFF, AND CALLED FOR A NEARBY DODGE DEALER AND A TOW. IT SEEMS A "NEW" ENGINE IS REQUIRED. DODGE DOES NOT SUPPLY NEW ENGINES WITH REPLACEMENTS THEY USE REMANUFACTURED ENGINES. THE COST WITH LABOR WILL BE $7,500. UPON REQUESTING THE TRUE CAUSE AND BROKEN PARTS I WAS TOLD DODGE REQUIRES ALL PARTS BE SENT BACK WITH THE BROKEN ENGINE TO REMANUFACTURE A FUTURE ENGINE. VERY CONVENIENT TO PREVENT ANY INDEPENDENT EXAMINATION OF THE PROBLEM. RESEARCH ON VARIOUS SITES LIKE EDMUNDS ILLUSTRATES THAT THIS ENGINE FAILURE OF THE 5.7L HEMI IN THE SECOND GENERATION DURANGO'S IS PREVALENT. DODGE REFUSES TO HELP WITH THE REPAIR BECAUSE OF THE AGE OF THE VEHICLE. *TR
I WENT TO START THE ENGINE AND HEARD A LOUD BANG, I LEFT IT FOR A FEW MINUTES AND TRIED AGAIN, AND THE ENGINE WAS BANGING LOUDLY. I GOT THE CAR TOWED TO THE A LOCAL DODGE DEALERSHIP AND THEY SAID THAT THE CAR HAS A BLOWN ENGINE AND THAT I NEED A REPLACEMENT. *TR
PURCHASED VEHICLE ON 2/19/13 DROVE IT FOR 2 WEEKS. WAS DRIVING ON THE HIGHWAY AND HEARD A LOUD NOISE FOLLOWED BY CLUNKING NOISE WHICH SOUNDED LIKE A FLAT TIRE BUT WASN'T. TOOK IT TO MY MECHANIC WHO TOLD ME THAT THE FRONT DIFFERENTIAL NEEDED TO BE REPLACED. FIXED THAT PROBLEM. 2 WEEKS AFTER THAT ON 3/29 WAS GETTING OFF THE HIGHWAY WHEN I HEARD ANOTHER LOUD NOISE FOLLOWED BY A CLUNKING NOISE THIS TIME I LOST STEERING AND BARELY MADE IT INTO A PARKING LOT. HAD IT TOWED TO MY MECHANIC TO FIND OUT IT BLEW A ROD AND NEEDED TO HAVE THE ENGINE REPLACED. AFTER HAVING THIS VEHICLE FOR 6 WEEKS I HAVE HAD 2 CATASTROPHIC FAILURES. MY DEALERSHIP WILL NOT HELP ME AND I CANNOT AFFORD TO REPLACE THE ENGINE ON MY OWN. I PURCHASED THIS VEHICLE TO BE A SAFE AND RELIABLE MODE OF TRANSPORTATION FOR ME AND MY 4 CHILDREN. NOW I AM OUT $6000 AND HAVE NO VEHICLE. SOMETHING NEEDS TO BE DONE ABOUT THIS. PEOPLE SHOULD NOT BE FORCED TO PAY FOR AN ISSUE THAT IS KNOWN TO BE A PROBLEM. *TR
I OWN A 2004 DODGE DURANGO 5.7 HEMI. THE ENGINE MADE A LOUD NOISE, I PULLED OVER AND SAW OIL ON THE FRAME. I HAD A MECHANIC LOOK AT IT AND THEY SAID A ROD WENT THROUGH THE BLOCK. I ALWAYS CHANGED THE OIL ON SCHEDULE. THE VEHICLE ONLY HAD ABOUT 700 MILES ON THE LAST OIL CHANGE. THE VEHICLE DIDN'T GIVE ANY WARNING BEFORE GOING OUT. I HAVE SEEN LOTS OF OTHER PEOPLE WITH THE SAME PROBLEMS. CHRYSLER NEEDS TO BE HELD ACCOUNTABLE IN THIS SITUATION. *TR
PURCHASED MY HEMI DODGE DURANGO 2004, WITH APPROX. 90,000 MILES ON IT. ONLY 20,000 MILES INTO THE PURCHASE, TURNING FROM A COMPLETE STOP ACCELERATING INTO A 40 MPH. LANE AT APPROX. 25-35 MPH, (CLUNK) AFTER HEARING A LOUD THUMP, CAR WOULD NOT MOVE. TOWED TO EXPERIENCED MAINTENANCE, CONTACTED MY LOCAL CHRYSLER MAINTENANCE DEPT., ONLY OPTION TO RESOLVE MY MATTER WAS TO REPLACE MY NOW DEAD 110,000 MILE ENGINE WITH A RE BUILT ENGINE AT A PURCHASE PRICE OF $2,500/APPROX.70,000 MILES. APPROX. 15,000 MILES AND ONLY LOCAL DRIVING (3 MILES TOPS/PER DAY), I AM EXPERIENCEING FAULTS WHICH LEAD ME TO BELIEVE, I WILL EXPERIENCE THIS UNFORTUNATE PROBLEM AGAIN. VEHICLE ALSO, TURNS OFF IN HEAVY RAIN, AIR BAGS ALERTS ARE FAULTY, STEREO EQIPMENT FAULTY, ELECTICAL SEATING FAULTY. PLEASE ADVISE. *TR
CAR WAS COLD, FROM SITTING OVER NIGHT.WENT TO START, AND HEARD A BUNCH OF CLANGING. I TURNED TRUCK OFF IMMEDIATELY. WENT TO CRANK ENGINE OVER, AND NOTHING. NO NOISE, ACCEPT CHIMES FROM INTERIOR, AND A SLIGHT NOISE FROM STARTER.I HAVE WORKED FOR YEARS AROUND VEHICLES AND REPAIRS,AND IT SOUNDED LIKE SOMETHING WAS STUCK. I PUT GEAR SHIFTER IN NUETRAL, DISCONNECTED SERPENTINE BELT, AND TRIED TO MANUALLY TURN ENGINE AT CRANKSHAFT. I COULD NOT GET IT TO BUDGE. WHEN I LOOKED UP ONLINE, I WAS SURPRISED TO SEE HOW MANY PEOPLE WITH THIS MOTOR HAD IT SIEZE, I CALLED CHRYSLER,AND WAS TOLD THERE WAS NOTHING THEY COULD DO FOR ME, BEING AS IT WAS OUT OF WARRANTY, AND THEIR WAS NO RECALL. I DON'T UNDERSTAND HOW THE GOVERNMENT DOESN'T HOLD THE CAR MANUFACTURERS TO STRICTER STANDARDS ,FOR ISSUES LIKE THIS.I'M NOT ANY KIND OF A COMPUTER GURU, AND I'VE FOUND HUNDREDS OF PEOPLE WITH SIMILAR ISSUE, ONLINE. WOULD REALLY BE NICE, TO SEE CHRYSLER HAVE TO MAKE GOOD FOR THESE FAULTY MOTORS.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2004 DODGE DURANGO WITH 5.7 HEMI ENGINE WOULD RUN ROUGH (TO THE POINT OF STALLING OUT) DURING LIGHT TO MEDIUM RAIN OR WHEN IT WENT THROUGH THE CAR WASH. VEHICLE HAS BEEN DOING THIS FOR SEVERAL MONTHS AFTER IT REACHED 100K MILES. DODGE AUTHORIZED MECHANICS WERE UNABLE TO DETERMINE THE EXACT PROBLEM. COMPLETE TUNE-UP WAS PERFORMED. DURING FEBRUARY 2013, THE VEHICLE'S COWL WAS REPLACED (APPROX. 160K MILES ODOMETER READING) IN AN EFFORT TO DIVERT WATER FROM ENTERING THE ENGINE BLOCK AREA. IN MARCH 2013 (APPROX. 168K MILES), ATTEMPTED TO START THE VEHICLE; ENGINE TURNED OVER WITH A BANGING NOISE FOLLOWED BY SOUNDS OF GRINDING METAL. BROUGHT IN MECHANIC WHO INFORMED ME THAT THE NOISE WAS DUE TO BLOWN ENGINE-ROD AND THAT VEHICLE IS IN NEED OF AN ENGINE OVERHAUL. *TR
GAS LEAKS WHEN FILLING TANK GAS FUMES IN CAR TAKEN TO THE DEALER SEVERAL TIMES. *TR
ANY AND ALL TIMES THE BATTERY CABLES ARE REMOVED FROM THE BATTERY FOR ROUTINE MAINTENANCE ON A 2004 DODGE DURANGO, THE AIRBAG LIGHT ILLUMINATES AFTER RECONNECTION OF THE BATTERY. THE AIRBAG SYSTEM BECOMES INOPERATIVE AND MUST BE RECALIBRATED BY A DEALER AT A COST IN EXCESS OF $100. THIS IS THE 2ND TIME THIS HAS OCCURRED. *TR
04 DODGE DURANGO WITH 5.7 HEMI ENGINE WOULD RUN ROUGH EVERY TIME IT WOULD RAIN. HAS BEEN DOING THIS FOR SEVERAL MONTHS. MECHANICS WERE UNABLE TO DETERMINE THE EXACT PROBLEM. ON FEB. 13TH WENT OUT TO START CAR AND IT WOULD NOT START. THINKING IT WAS THE STARTER WE TOOK IT OFF HAD IT CHECKED AND WAS TOLD THE STARTER WAS IN PERFECT CONDITION. SO WE HAD THE BATTERY CHECKED.....IT WAS FINE AS WELL. AFTER GETTING THE STARTER AND BATTERY PUT BACK ON, THE CAR STARTED AND RAN FOR A FEW DAYS. ON TUESDAY FEB 26TH THE CAR WOULD NOT START AGAIN- THIS WAS AFTER A HEAVY NIGHT OF RAIN. LET IT SET A COUPLE OF DAYS....STARTED RIGHT UP. ON MARCH 12TH THIS PROBLEM REPEATED ITSELF SO WE TOOK IT BACK TO MECHANIC. MECHANIC ASKED US TO LET HIM KEEP THE DURANGO SO HE COULD TRY TO GET THE PROBLEM TO REPEAT ITSELF IN ORDER FOR HIM TO SEE EXACTLY WHAT WAS HAPPENING WHEN IT WAS FAILING TO START. AND THEN TODAY MARCH 26TH, AFTER A COUPLE OF RAINY/SNOWY DAYS, HE WENT OUT TO START IT AND FOUND THAT THE MOTOR IS NOW DEFINITELY BLOWN. (THE BAD THING IS WE STILL OWE A YEAR AND A HALF ON IT!!). *TR
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT AFTER SHIFTING INTO NEUTRAL, THE VEHICLE WOULD RESTART IMMEDIATELY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC TEST BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,397.
03/15/20013 I AND MY SON WERE GETTING OUT OF THE WINN DIXIE, A HEAVY SPOKE COMING OUT OF THE PANEL. I CALLED FIRE DEPT. AND TRIPLE A TO PICK UP THE VEHICLE, THE VEHICLE SHOT DOWN COMPLETE AFTER THAT. WIPER WHEN OFF AND LIGHT . 03/19/13 FOR THE 2ND TIME, I TOOK THE VEHICLE TO THE DEALER AS PER CHRYSLER INSTRUCTIONS ( MIAMI LAKES AUTO MALL) TO REPAIR THE RECALL G07 BACK IN 2009 OR 2010 THAT WAS PERFORM THERE. 03/20/2013 THEY CALLED FROM THE DEALER TO PICK UP THE VEHICLE. WHEN I WENT TO PICK UP, THEY TOLD ME, THEY BROUGHT THE WRONG PARTS WITH A HUGE MILES THEY NEED IT TO RETURN SAME AND REQUEST ANOTHER ONE. THEY DIDN'T KNEW THE MILES THEY PUT ME 94,000 SOMETHING MILES WITHOUT CONFIRM WITH US. THE ASSISTANT SERVICE MANAGER WAS VERY UN PROFESSIONAL, HE TOLD ME THAT WAS THE COMPUTER IN OTHER WORDS THEY DIDN'T KNEW. AT THAT TIME THEY TOLD US ME AND MY HUSBAND THAT THE ONLY THING THAT THEY FOUND ON THE CAR WAS THE BRAKE PAD AND SOME OTHER PARTS THAT THEY INFORM US THAT NEEDS REPAIR IN FUTURE DATE. IF WE WANT THEY CAN DO IT FOR $800.00, WE TOLD NO THANKS, WE WILL REPAIR SAME ISSUE WHEN WE CAN. 03/25/2013 THE DEALER CALLS US TO PICK UP THE CAR, HOWEVER THE LIGHTS ON THE PANEL ARE NOT WORKING. I EXPLAIN THE DEALER & CHRYSLER HOW I CAN DRIVE A CAR WITHOUT SEEING THE MILES THAT I'M GOING OR ANYTHING ELSE. THAT?S NOT SAFE FOR ME OR THE CONSUMERS. OF COURSE THEY DON'T CARE, THEY TOLD ME TO PAY THEM THE REPAIR OR DRIVE THE VEHICLE. WHICH I DON'T AGREE CAUSE THE VEHICLE WAS WORKING FINE. WHAT
AFTER PULLING OUT ON TO A STREET THE ENGINE MADE A LOUD BANG AND CLUNKING NOISE. I PULLED OVER TO FIND A HOLE IN THE LOWER DRIVERS SIDE OF THE ENGINE BLOCK. I DO REGULAR OIL CHANGES AT 3000 MILE INTERVALS WITH SYNTHETIC OIL AND ONLY USE HIGH QUALITY OIL AND FILTERS, THIS VEHICLE HAS BEEN VERY WELL TAKEN CARE OF. I HAVE READ MANY COMPLAINTS ABOUT THIS ON THE 04-05 MODELS. MY MECHANIC HAS INFORMED ME THAT HE CANNOT FIND A REPLACEMENT MOTOR FOR A REASONABLE PRICE DUE TO THE DEMAND OF REPLACING THIS MOTOR. ALSO, HE HAS INFORMED ME THAT THE USUAL WARRANTY THAT HE WOULD GET WITH A MOTOR OF ANY OTHER KIND IS NOT AVAILABLE FOR THE 04-05 MOTORS DUE TO THE WELL KNOWN ISSUE. *TR
I HAVE A 2004 DODGE DURANGO LIMITED WITH THE 5.7 HEMI. I WOKE UP TODAY TO GO TO WORK AND STARTED IT AND IT WAS MAKING A REALLY LOUD NOISE. I TURNED IT OFF AND FOUND ALTERNATIVE TRANSPORTATION. MY HUSBAND HAD IT TOWED TO A GARAGE AND THEY SAID THAT THE ENGINE WAS BLOWN. HOW DOES AN ENGINE BLOW UP SITTING IN THE DRIVEWAY? I AM EXTREMELY UPSET WITH THE QUALITY OF THESE ENGINES AND FEEL THAT WITH ALL OF THE OTHER COMPLAINTS I HAVE SEEN ON THESE THAT DODGE SHOULD BE ISSUING A RECALL ON THESE! THE ENGINE HAS 120,000 MILES ON IT! THE GARAGE IS QUOTING ME BETWEEN $4000 AND $5000 TO PUT AN ENGINE IN IT! *TR
THE CAR STALLS OUT IN RAINY CONDITIONS AND COMPLETELY DIES IN CAR WASH. PROBLEM CAN BE REPRODUCED EVERY SINGLE TIME IN WET CONDITIONS.VERY DANGEROUS AT HIGH SPEEDS AND COULD CAUSE ACCIDENTS. *TR
I WENT OUT ONE MORNING TO DUE MY DAILY RUNNING FOR THE DAY AND WHEN I TURNED THE KEY AND THE VEHICLE STARTED IT MADE A SOUND LIKE THE STARTER WAS STUCK. I TURNED IT OFF AND CALLED MY HUSBAND AND WHEN I STARTED IT AGAIN THERE WAS A LOUD PECKING IN THE MOTOR. I TOOK IT TO A LOCAL GARAGE AND THE MAN LISTENED TO IT AND TOLD ME THAT THE NOISE WAS COMING FROM INSIDE THE MOTOR AND THAT HE DID NOT DO MOTOR WORK. SO I FOUND ANOTHER GARAGE AND TOOK IT TO THEM AND THEY TOLD ME THAT IT WAS THE STARTER THAT WAS BAD AND THAT THEY WOULDN'T BE ABLE TO GET TO IT FOR A WEEK OR SO. SO I CALLED THE LOT THAT THE VEHICLE WAS BOUGHT FROM AND HE SENT ME TO HIS GARAGE AND THE MAN THERE TOLD ME THAT HE WOULD TAKE A LOOK AT IT AND GET BACK TO ME. WELL HE CALLED THE NEXT DAY AND TOLD ME THAT ALL OF THE NOISE WAS COMING FROM THE TRANSMISSION AND THAT IT WAS THE FLY WHEEL SO HE REPLACED THE FLY WHEEL AND THE CALLED ME BACK AND TOLD ME THAT THE TORQUE CONVERTER WAS WHAT WAS MAKING THE NOISE. THAT THE VEINS IN IT WAS BAD AND RATTLING AROUND SO I HAD TO WAIT ANOTHER THREE DAYS FOR THE PART TO COME IN. AFTER HE REPLACED THAT PART AND PUT IT ALL BACK TOGETHER AND CALLED ME AND TOLD ME THAT IT WAS DONE AND THAT IT WAS STILL MAKING THAT NOISE, AND THAT HE COULD NOT FIGURE OUT WHERE IT WAS COMING FROM. HE STARTED THAT HE CALLED THE DODGE GARAGE AND TALKED TO THE ABOUT IT AND THEY TOLD HIM THAT THE CRANK WAS BAD. AND THAT THERE WAS NOTHING THAT THEY COULD DO ABOUT IT. SO I ASKED THEM ABOUT REBUILDING THE MOTOR AND
MY 2004 DURANGO HAS ALWAYS HAD THE FAMILIAR ISSUE OF STALLING WHEN IT RAINED OR WENT THROUGH A CAR WASH, BUT ON MARCH 10 THAT ALL ENDED. MY HUSBAND WENT OUT TO TAKE MY CAR TO A MEETING AND HEARD LOUD CLUNKING SOUNDS. THE CAR WOULD NOT START. WE EVENTUALLY LEARNED THE ENGINE WAS SHOT--JUST LIKE THAT. THERE WAS NO WARNING WHATSOEVER. NOW WE ARE NOW STUCK WITH REPLACING THE ENGINE FOR AROUND $5000. THIS IS CRAZY!! I CAN'T BELIEVE ALL OF THE PROBLEMS THIS MODEL HAS FACED--AND NO RECALL!! I AM JUST LUCKY I WASN'T DRIVING WITH MY YOUNG DAUGHTER WHEN IT HAPPENED. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS HURT BADLY. *TR
I STARTED MY CAR TO GO TO WORK AND THE CAR WAS MAKING A KNOCKING SOUND. I HAD MY HUSBAND CHECK THE OIL AND OTHER FLUIDS AND THEY WERE FINE. TOWED MY CAR TO A DEALERSHIP REPAIR SHOP AND THEY SAID THE ENGINE THREW A ROD AND WAS NO GOOD ANY MORE. I JUST PAID 15,000 FOR THIS CAR 6 WEEKS BEFORE AND NOW I HAVE NO VEHICLE. THE WARRANTY COMPANY SAID THEY WOULD NOT COVER IT BECAUSE THERE WASN'T ENOUGH MILES. I HAVE BEEN ON A LOT OF DIFFERENT SITES AND THEY HAVE NUMEROUS COMPLAINTS FOR THIS. THEY HAVE RECALLED OTHER CARS FOR THIS SAME REASON. WHEN YOU CALL DODGE THEY JUST GIVE YOU THE RUN AROUND. *TR
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT AFTER STARTING THE ENGINE, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 105,000. THE VIN WAS NOT AVAILABLE. *TR
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THERE WAS A LOUD NOISE AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT A ROD BEARING HAD MALFUNCTIONED AND THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120,000.
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE THERE WAS A LOUD KNOCKING SOUND AND A ROD BLEW OUT OF THE RIGHT SIDE OF THE ENGINE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THERE WAS NO ASSISTANCE FOR THE REPAIR BECAUSE THE ENGINE WAS OUT OF WARRANTY. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 127,000. UPDATED 04/30/13*LJ
THESE VEHICLES HAVE SERIOUS ENGINE PROBLEMS. (HEMI 5.7L) THE ENGINE SHUT OFF WHILE DRIVING AND ALMOST CAUSED AN ACCIDENT WITH ME AND MY SEVEN CHILDREN INSIDE BECAUSE ETHE DRIVER BEHIND ME DIDN'T SEE THAT MY VEHICLE CAME TO A STOP AND STEERING WHEEL LOCKED UP. IN HEAVY RAINS WATER GETS INSIDE SOMEHOW AND STALLS THE ENGINE. THE ENGINE FINALLY LOCKED UP AFTER TAKING MY TRUCK TO NUMEROUS OF PLACES TO SEE WHAT WAS WRONG AND MECHANICS NEVER SEEN THAT THE ENGINE WAS GOING BAD. LOOKING AT REPORTS, A LOT OF PEOPLE ARE EXPERIENCING ENGINE FAILURE AND THIS IS DANGEROUS. PLEASE DO SOMETHING BEFORE SOMEBODY GETS HURT. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Dodge Durango → · Every Durango year → · How the figures are calculated →