2003 Dodge Durango complaints

WHILE TRAVELING 70 MPH VEHICLE STALLED. CONSUMER WAS ABLE TO RESTART VEHICLE TEN MINUTES LATER, AND DROVE IT TO THE DEALER. MECHANIC COULD NOT BE DUPLICATE THE PROBLEM. *AK....INCIDENT DATE 09/30/2004. CONSUMER CLAIMED DODGE WAS RESPONSIBLE FOR STALLING. DALER NEVER HAD AN EXPERIENCED MECHANIC EXAMINE THE VEHICLE. *AK

I HAVE HAD MY 2003 DURANGO BACK TO THE DEALER 5 TIMES FOR A RUBBING/GRINDING NOISE IN THE RIGHT FRONT END. I HAD READ THE REPORTS OF THE FAILURES AND SYMPTONS OF THE BALL JOINTS.*AK ALL 5 TIMES THE DEALER HAS NOT RE-PLACED THE BALL JOINTS, THE NOISE STILL EXSISTS, I EVEN TOOK ONE OF THE SERVICE GUYS OUT IN THE TRUCK, AND HE HEARD THE NOISE. HE EVEN COMMENTED, THAT HIS 2003 DAKOTA, HAD THE SAME NOISE, AND THAT HE HAD TO REPLACE HIS FRONT BALL JOINT. THEY KNOW WHAT THE PROBLEM IS, YET THEY REFUSE TO FIX IT.

DEALERSHIP IS UNABLE TO PERFORM THE WINDSHIELD WIPER RECALL REPAIRS WITHIN A REASONABLE TIME BECAUSE THE RECALLED REPLACEMENT PART HAS BEEN ON A NATIONAL BACK ORDER. THIS HAS BEEN GOING ON FOR 5 MONTHS. *AK

THIS WILL BE THE THIRD TIME I TAKE MY 2003 DODGE DURANGO FOR FRONT END NOISE AND PROBLEMS. THE DEALER SAYS THEY COULDN'T DUPLICATE THE NOISE, BUT MY FAMILY KNOWS IT'S THERE WHEN WE DRIVE AND MAKE TURNS. WHY DO WE HAVE TO WAIT FOR AN ACCIDENT. PLEASE HELP ME FIX THIS PROBLEM. ALSO 2ND TME FOR CHECK ENGINE LIGHT, WITH IN TWO MONTHS. THANK YOU

DODGE DURANGO 2003 BROUGHT OCTOBER 2003. ON OCTOBER 21, 2004 WHILE ON MY WAY TO WORK (A LOCAL HIGH SCHOOL), A WOMAN FELL ASLEEP AND HIT THE DURANGO FROM BEHIND ON THE PASSENGER SIDE. THE VEHICLE CROSSED THE ONCOMING LANE OF A TWO-LANE MINOR HIGHWAY (RTE 187) AND WENT INTO THE FRONT YARD OF A HOME AND HIT A TREE. SPEED LIMIT IS 35. THE FRONT PASSENGER NOSE OF THE DURANGO IMPACTED WITH THE TREE. THE DAMAGE TO THE VEHICLE WAS DEEMED TOTALED BY THE OTHER DRIVER'S INSURANCE COMPANY (STATE FARM). THE ITEM WE WISH TO DRAW TO YOUR ATTENTION IS THAT THE DAMAGE TO THE CAR INVOLVED THE SUSPENSION ROD, WHICH CAME OFF AND UP THROUGH THE FRONT PASSENGER SEAT OF THE CARAND THROUGH THE ROOF. HAD ANYONE BEEN SITTING THERE THEY WOULD HAVE MOST CERTAINLY BEEN SKEWERED. THANKFULLY, I HAD JUST DROPPED MY CHILDREN OFF . MY 16 YEAR OLD NORMALLY SITS UP FRONT. ONE SHOULD NOTE THAT THE FRONT TIRE CAME OFF THE VEHICLE COMPLETELY AS WELL. THE SHOULDER PART OF THE SEATBELT DID NOT LOCK AND MY UPPER BODY WAS ALLOWED TO BANG AROUND. I SPENT 4 DAYS IN THE HOSPITAL AND WAS OUT OF WORK FOR 5 WEEKS. I AM STILL ONLY ON LIGHT DUTY DUE TO THE CONDITION OF MY KNEE AND THE POST CONCUSSION SYNDROME I AM HAVING. THE WAY THE DURANGO CAME APART SEEMED UNUSUAL, ESPECIALLY THE ROD THROUGHT THE FLOOR AND SEAT. WE WANTED YOU TO BE AWARE. WE HAVE PICTURES OF THE VEHICLE AFTER THE ACCIDENT.*AK

THE REASON I AM FILING A COMPLAINT IS BECAUSE THE NHTSA HAS NOT UPDATED THEIR WEBSITE ACCORDING BASED ON A VOLUNTARY RECALL BY DODGE. THERE WAS IN ARTICLE ON MSN.COM TODAY THAT DESCRIBED A RECALL OF CERTAIN DODGE DURANGO AND DAKOTA MODELS BECAUSE OF A PROBLEM WITH THE FRONT/UPPER BALL JOINT. THE NHTSA WEBSITE LISTS 4 RELATED DEFECT INVESTIGATIONS OF THIS SAME PROBLEM, HOWEVER ALL INVESTIGATIONS WERE OPENED AND CLOSED IN 2003 AND THERE IS NO MENTION OF THE LATEST ACTIONS BY DODGE. THIS WEBSITE SHOULD BE UPDATED SO PEOPLE WANTED TO FIND OUT MORE INFORMATION AND SPECIFIC MODELS OF RECALLS CAN FIND THAT INFORMATION.*JB

I OWN A 2003 DODGE DURANGO. I BROUGHT THE VEHICLE IN FOR AN OIL CHANGE AT 41000 MILES. I WAS TOLD I HAD TO REPLACE MY DRIVER SIDE UPPER CONTROL ARM IMMEDIATELY BECAUSE IT WAS GOING TO FALL OFF. I HEARD NO SOUNDS FROM THE FRONT END PRIOR TO THIS EVENT THAT WOULD HAVE LEAD ME TO SUSPECT SOMETHING WAS WRONG. I TRAVEL ON THE HIGHWAY ALMOST DAILY WITH THIS VEHICLE AND WAS VERY FRIGHTENED BEING TOLD MY FRONT TIRE WAS GOING TO FALL OFF. IT COST OVER $500 TO FIX THIS. I DO NOT HAVE THE OLD PARTS. *AK

WHEN TURNING THERE IS SQUEAKING NOISE IN THE FRONT END. THE NOISE IS WORSE WHEN THE BRAKES ARE APPLIED. SOMETIMES THE NOISE CAN BE HEARD WHILE DRIVING. THE DEALERSHIP SERVICED THE VEHICLE 4 TIMES, BUT WAS UNABLE TO DUPLICATE THE PROBLEM, SO THEY AREN'T ABLE TO IDENTIFY THE CAUSE. *AK

OCCASIONAL DRIVING OF VEHICLE TRANSPORTING A TODDLER AND AN INFANT.*AK

1. 2003 DODGE DURANGO STARTED POPPING IN FRONT END WHEN MAKING SHARP TURN. ALSO HAD PROBLEM WITH REAR SQUEEKING AND VEHICLE WAS GOING INTO LOWER GEAR WHILE TRAVELING DOWN THE ROAD WHEN IT SHOULDN'T. ALSO WAS IDLING LOW.*AK 3. BOTH BALL JOINTS WORN OUT AT 20,626 MILES. LUBED BUSHINGS AND SPRING PADS IN REAR. COULDN'T DETERMINE WHAT WAS CAUSING THE VEHICLE TO GO INTO A PASSING GEAR AND WAS TOLD TO JUST PUSH ON THE GAS AND HOPE THE ENGINE WOULD BLOW UP.

THE FRONT TIRE ON MY DODGE DURANGO IS MESSED UP. IT GETS STUCK SOMETIMES WHEN I'M TRYING TO TURN. THE SHOP THAT I TOOK IT TO SAID THAT THE BALL JOINT IN THE FRONT TIRE IS BAD. THEY TOLD ME THAT THEY HAVE HEARD OF A LOT OF DURANGOS THAT WERE HAVING THE SAME PROBLEMS. THEY ALSO SAID THAT MY TIRES ARE BEING WORN DOWN BECAUSE OF THE TURN OF THE WHEEL. I HAD TO BUY A WHOLE NEW SET OF TIRES ALSO. IT WAS VERY EXPENSIVE FOR ALL THE THINGS I HAD TO HAVE DONE. I SAW A WEBSITE ABOUT IT SO I DECIDED TO REPORT MINE. SOMETHING NEEDS TO BE DONE BEFORE SOMEBODY GETS KILLED. PLEASE RECALL THESE VEHICLES SO THE WORLD WON'T LOSE ANY OF IT'S PRECIOUS LIFE. MY KIDS LIVES ARE VERY IMPORTANT TO ME, AND I DON'T WANT TO LOSE THEM BECAUSE OF A FAULTY PART IN MY CAR. PLEASE CONSIDER THE FACTS ABOUT TAKING HUGE RISKS BY NOT GETTING ALL THESE DURANGOS FIXED.*AK

WHEN DRIVING MY 2003 DURANGO AT TIMES IT FEELS LIKE THE FRONT WHEELS ARE LOCKING UP AND THE TRUCK BEGINS SHAKING BADLY. I HAVE HAD IT IN THE DEALERSHIP AND THEY SAY THEY CAN'T FIND ANYTHING WRONG. I ALSO HAVE BEEN HEARING STRANGE NOISE FROM THE FRONT RIGHT RIGHT TIRE WELL. ALSO, MY GLOVEBOX STARTED HANGING DOWN AND WHEN I ASKED THE DEALERSHIP TO FIX IT THEY CHARGED ME AND TOLD ME THAT THE WARRANTY WOULD NOT COVER IT. WE DON'T USE THE GLOVE BOX, SO THE PROBLEM WAS NOT CAUSED BY MISUSE. AT 20,000 MILES THE WARRANTY SHOULD HAVE COVERED THE PROBLEM BECAUSE IT IS OBVIOUSLY A DEFECTIVE PART.*AK

I BOUGHT A 2003 DURANGO FOR MY DAUGHTER IN APRIL, 2004 FROM HERTZ CAR SALES. LAST SATURDAY MORNING SHE WAS DRIVING HOME WITH TWO OTHER PASSENGERS IN THE CAR AND SHE HIT A LIGHT POLE. I WOULD GUESS THAT THEY HIT AT ABOUT 35 MPH. THE IMPACT STOPPED THE CAR PRETTY SUDDENLY. SHE WAS WEARING HER SEAT BELT, BUT THE OTHER TWO WEREN'T. THE AIRBAGS NEVER WENT OFF. THE PERSON IN THE PASSENGER SIDE ALMOST BROKE THRU THE WINDSHIELD. HE HAD A CONCUSSION, NEEDED STITCHES AND BROKE HIS HIP ON THE DASH. I EXPECT THAT TO BE THE GREATEST LIABILITY. THE BUMPER IS BENT WAY BACK. THE REPAIR IS IN EXCESS OF $10K, BUT MY DAUGHTER IS AFRAID THE AIRBAGS DON'T EVEN WORK. WHAT CAN WE DO? *JB

WHEN BRAKING BRAKE PEDAL PULSATED. VEHICLE WAS TAKING TO THE DEALE, AND DEALER REPLACED BOTH FRONT ROTORS. CONSUMER WAS CONCERNED THAT BOTH ROTORS WORE OUT PREMATURELY AT 16,000 MILES.*AK

I PURCHASED A USED 2003 DODGE DURANGO IN MARCH 2004 WITH 21,448 MILES FROM ENTERPRISE RENT A CAR. ON 9/24/04 I TOOK THE VEHICLE TO SHEEHY DODGE IN UPPER MARLBORO, MD FOR A CHECK ENGINE LIGHT PROBLEM. THE CODE WAS P0440, WHICH IS FOR A GENERAL EVAPORATION SYSTEM FAILURE AND THEY REPLACED THE PURGE SOLENOID. ON 9/30/04 I TOOK THE VEHICLE BACK TO SHEEHY, AS THE CHECK ENGINE LIGHT CAME BACK ON. SHEEHY'S ADVISOR CONTACTED ME LATER THAT DAY AND SAID THE LIGHT WAS NOT ON AND THERE WERE NO TROUBLE CODES DISPLAYED, (THE LIGHT WAS ON WHEN I ARRIVED AT SHEEHY THAT MORNING). I WAS TOLD IF THE LIGHT CAME BACK ON TO BRING IT STRAIGHT BACK, WHICH I DID AGAIN ON 10/6/04. THIS TIME THE SAME CODE CAME UP AS THE FIRST VISIT, P0440 AND THEY REPLACED THE L.D.P. LEAK DATEC PUMP. THEN AGAIN ON 11/8/04 THE LIGHT CAME BACK ON AGAIN AND I TOOK IT BACK TO SHEEHY. THIS TIME THE CODE WAS ALSO FOR AN EVAPORATION LEAK AND THEY REPLACED THE GAS CAP. ON 11/23/04 THE CHECK ENGINE LIGHT CAME ON AGAIN. I HAVE ANOTHER APPOINTMENT SCHEDULED WITH SHEEHY ON FRIDAY, 11/26/04 TO FIND OUT WHAT THE PROBLEM IS AGAIN. DURING THIS PERIOD, I HAVE DRIVEN APPROXIMATELY 500 MILES, AS MY COMMUTE TO WORK IS ONLY 2 MILES. I AM AT MY WITS END RIGHT NOW, AS THIS WILL BE MY 5TH TIME IN TWO MONTHS THAT THIS CHECK ENGINE LIGHT HAS COME ON. I WOULD LIKE TO KNOW HOW MANY OTHER 2003 DODGE DURANGO'S ARE EXPERIENCING THIS SAME PROBLEM AND HOW MANY MORE TIMES I CAN BE EXPECTED TO HAVE TO RETURN TO DODGE SERVICE FACILITIES BEFORE THIS PROBL

DURANGO BALL JOINT FAILURE TWICE. REPLACED BALL JOINT, STEERING RACK WITH TIE ROD END. *BF *TC

THE VEHICLE JERKED AND VIBRATED WHILE DRIVING IT. THIS OCCURRED WHEN IN STOP AND GO TRAFFIC. THE VEHICLE HAS BEEN TESTED AND DRIVEN BY THE DEALER AND THE MANUFACTURER WHO STATED IT WAS NORMAL. *JB *TC

CONSUMER WAS INVOLED IN FRONTAL COLLISION WHEN AIRBAG FAILED TO DEPLOY.*AK

I HAD A PROBLEM WITH MY BALLJOINTS ON MY 2003 DODGE DURANGO AND THEY FIX IT. BUT THEY DIDNT FIX MY TIRE STUD . WHEN THE BALLJOINT CAME APART THE WHOLE TIRE CAME OFF AND BROKE MY STUDS AND I TOLD THEM AND THEY DIDNT FIX IT.*AK

VEHICLE SWERVED TO AVOID A DISABLE CAR IN THE MIDDLE LANE, SPUN IN A FULL CIRCLE AND THE AIR BAG HAD NO FRONT SENSORS TO DEPLOY THE BAG. *BF THE CONSUMER STATED SHE PAID ADDITIONAL MONEY TO HAVE SIDE AIR BAGS ON THE VEHICLE, HOWEVER UPON EXAMINING THE VEHICLE, IT WAS DISCOVERED THERE WERE NO SIDE AIR BAGS, THE TECHNICIAN ALSO FOUND THERE WERE NO FRONT SENSORS IN THE VEHICLE TO DEPLOY THE AIR BAGS. *JB

UNRESOLVED COLLAPSING GAS TANK, GAUGE STICKS READING THREE-QUARTERS OF A TANK OF FULL, REGARDLESS OF HOW MUCH GAS IS ADDED TO THE TANK. IN ADDITION, THE DOOR LOCKS LOCK OFF AND ON INTERMITTENTLY FROM TIME TO TIME. *AK

THE FRONT AND SIDE CURTIN AIRBAGS FAILED TO DEPLOY IN A ACCIDENT ON 8/8/04 I WAS THE PASSENGER IN A 2003 DODGE DURANGO R/T IN LOS ANGELES, CALIFORNIA AT ABOUT 6 PM. THE DRIVER DIVERTED THE CAR FROM A REAR END CULISION WITH A DISABLED OUT THAT WAS STOPPED IN THE #2 LANE 0F THE 101 EAST WHEN THE DRIVER AVOIDED HIT THE CAR. THE DURANGO WENT IN TO A CIRCUL SERVIED TO THE RIGHTT MISSING THE STOPED CAR, THEN AT A RATE OF SPEED APX. 60 TO 65 MPH OUR DURANGO COLLIDED WITH THE CENTER DIVIDER ON THE EAST BOUND 101 FREEWAY HEAD ON WITH IMPACT THAT CAUSED MAJOR FRAME DAMAGE TO THE SUV AND SENDING US IN TO ON COMMING TRAFFIC. THE SUV AT THAT POINT CAME TO STOP ON THE RIGHT SHOULDER OF THE EAST 101WITHOUT HAVING HIT ANYOTHER CARS. PON THE SUV BE TOWED INTO THE AUTO BODY SHOP, CYNTHIA COHAN AND I RELIAZED ALONG WITH THE BODY SHOP OWNER THAT THE FRONTAL AIR BAG DIDN'T DEPLOY NOR DID THE SIDE AIR BAG CURTIN.*AK

WHILE DRIVING, THE VEHICLE STALLED. THE CONSUMER MANAGED TO PULL OVER AND RESTART THE VEHICLE. *JB

THE REAR PASSENGER AND REAR DRIVER SIDE TIRES HAD TREAD SEPARATION. *JB

MY WIFE WAS DRIVING ON THE HIGHWAY, AND NOTICED THAT OUR 2003 DODGE DURANGO WAS PULLING TO THE RIGHT. 10 MINUTES LATER, THE LOWER BALL JOINT COMPLETELY SEPARATED, THE UPPER BALL JOINT SNAPPED OFF, THE AXLE SEPARATED AND THE WHEEL FELL OFF WHILE MAKING A LOW SPEED RIGHT HAND TURN. THE DURANGO THEN CONTINUED TO STEER TO THE RIGHT AND INTO A PARKED CAR, TOTALING THE PARKED VEHICLE. THE DURANGO PUSHED THE PARKED CAR INTO A WALL. SO FAR, NOTHING HAS BEEN DONE TO FIX THE FAILURE, AND MY DODGE DEALER IS GIVING ME A HARD TIME ABOUT WARRANTING THE PART AND SUBSEQUENT DAMAGE. *NM

WHILE APPLYING BRAKES VEHICLE CONTINUED TO STALL. AS A RESULT, THE VEHICLE LOST POWER. DEALER STATED THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM.*AK THE CONSUMER CAME TO A STOP TO LET ONCOMING TRAFFIC PASS. THE CONSUMER PUT FOOT ON THE ACCELERATOR AND NOTICED THE VEHICLE HAD STALLED WITH NO WARNING WHILE THE HEADLIGHTS WHERE STILL ON. ON OTHER OCCASIONS HEADLIGHTS WOULD DIM AND THEN GET BRIGHTER AS THE VEHICLE SPIT AND SPUTTERED FOR 15 SECONDS. THE CONSUMER HAD 4 CO-PILOTS INSTALLED AND WAS NOT ABLE TO HOLD THE RECORDINGS. THE VEHICLES LEFT FRONT SPEAKER WAS NOT WORKING. THE REAR HATCH LIGHT WILL NOT STAY IN BECAUSE THE RETAINER CLIPS BROKE. THE VEHICLE HAD AN OIL LEAK. THE TRANSMISSION IS NOT SHIFTING PROPERLY IN THE VEHICLE. *TC

PREMATURE WEAR OF UPPER BALL JOINTS. REPLACED AT 41,000 MILES.*AK

I PURCHASED THE VEHICLE IN FEBRUARY OF 2003. THE VEHICLE WAS NEW WITH LESS THAN 100 MILES. AT APPROXIMATELY 15000 MILES THE VEHICLE BEGAN MAKING A RUBBING NOISE WHENEVER DRIVEN OVER ANY BUMP. TOOK VEHICLE IN TO DEALER AND HE INFORMED ME THAT IT WAS THE UPPER BALL-JOINTS. HE THEN PROCEEDED TO ORDER THE WRONG PART. AFTER A WEEK THE CORRECT PART FINALLY GOT INSTALLED AND THE NOISE WAS NO LONGER PRESENT. DODGE FROM TOP TO BOTTOM HAS LOST MY CONFIDENCE NOT TO MENTION MY BUSINESS.

BRAKES VIBRATE/SHUDDER WHEN SLOWING DOWN AT AROUND 40 MPH. FIRST SERVICED AT 10130 MILES. RESURFACED ROTORS AND REPLACED FRONT PADS. SERVICE NOTED THERE WAS A TSB FOR VIBRATION BUT NO RECALL YET. BACK TO SERVICE FOR SAME PROBLEM AT 17619 MILES. REAR ROTORS WARPED AND BOTH WERE CUT. THIRD TIME BACK FOR SAME PROBLEM AT 21127 MILES WHEN I ALSO TOOK MY DURANGO IN FOR REAR HATCH DOOR NOT LOCKING. THEY NOTED THE PROBLEM WITH THE BRAKES AGAIN BUT I WAS INSTRUCTED TO TAKE BACK TO ORIGINAL DEALER SINCE THEY WERE FIRST TO WORK ON THE BRAKE PROBLEM. I HAVE NOT MADE IT BACK TO THE ORIGINAL DEALER FOR THE 3RD TIME FOR REPAIR.*AK

WHILE DRIVING VEHICLE PULLED TO THE LEFT. THE STEERING WAS LOOSE. TOOK VEHICLE TO THE DEALER, AND WAS TOLD THAT THE VEHICLE NEEDED A FRONT END ALIGNMENT. HOWEVER, THE PROBLEM RECURRED. *AK

DRIVER'S SIDE AUTOMATIC WINDOW IS STUCK INI THE DOWN POSITION. THE WINDOW WILL NOT GO BACK UP AT ALL AND ELECTRONIC WINDOW MECHANICISM, IS NOT MAKING ANY SOUND OF WORKING. CAR IS PARKED IN A GARAGE, TO PREVENT MOISTURE DAMAGE, TO INSIDE OF VEHICLE.*AK

PROBLEMS WITH WINDSHIELD WIPERS. THE CONSUMER WAS TOLD THAT THERE WAS A RECALL AND THE RELAY SWITCH WAS BAD. THE CONSUMER WAS TOLD THAT NOTHING COULD BE DONE. *SC **JB

I NOTICED NOISE IN THE FRONT END OF MY 2003 DODGE DURANGO AND FOUND THAT I HAD MOVEMENT IN MY UPPER RIGHT BALL JOINT, SO I POINTED THIS OUT DURING MY ANNUAL SAFETY INSPECTION AT THE DEALER. BOTH UPPER BALL JOINTS WERE FOUND TO BE WORN OUT DURING THE INSPECTION. THE TRUCK HAS ONLY 28,000 MILES ON IT AND IS DRIVEN A MIX OF HIGHWAY AND LOCAL DRIVING....NO OFF ROAD USE. THE REPAIR WAS COVERED UNDER WARRANTY. *JB

UNDER 12,000 MILES THE FRONT ROTORS WERE RESURFACED. AT 19000 MILES DEALERSHIP RESURFACED THE ROTORS AGAIN. DEALERSHIP INDICATED TO THE CONSUMER ROTORS NEEDED TO BE REPLACED OR RESURFACED ONC EMORE. *AK

CONSUMER TOO VEHICLE TO DEALER FOR ROUTINE MAINTENANCE, AND MECHANIC DETERMINED THAT THE FRONT DRIVER AND PASSENGER UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK

I HAVE A 2003 DODGE DURANGO WITH ABOUT 30,000 MILES ON IT AND THE PROBLEM I AM HAVING IS THE CENTER CAP ON THE WHEEL IS COMING OFF WHEN THE CAR IS BEING DRIVEN. AT FIRST I THOUGHT MAYBE SOMEBODY WAS STEALING THEM BUT I NOW KNOW THAT ISN'T TRUE. AFTER I LOST TWO OF THEM I DECIDED TO CHECK THEM EVERY TIME I GET IN OR OUT OF THE CAR. YESTERDAY I HAD TO GO TO THE DOCTOR, SO BEFORE I GOT INTO THE CAR I LOOKED TO MAKE SURE THAT THE TWO CENTER CAPS THAT WERE LEFT WAS STILL IN THEIR PLACES OF WHICH THEY WERE. WHEN I ARRIVED AT THE DOCTOR I CHECKED AGAIN AND THIS TIME I WAS MISSING ONE ON THE REAR DRIVER SIDE. I DID NOT STOP ANYWHERE SO I KNOW THAT IT HAD TO COME OFF WHILE I WAS DRIVING. I ALSO CALLED THE DEALER PARTS PERSON TO FIND OUT IF THEY HAD REPLACEMENTS AND HOW MUCH THEY WERE AND HE TOLD ME THAT HE HAS BEEN HAVING A RUN ON THEM AND THAT EITHER SOMEBODY MUST BE COLLECTING THEM OR THEY WERE DEFECTIVE. I KNOW THAT SOMEBODY WILL GET HURT BADLY IF THEY GET HIT BY ONE OF THESE, ESPECIALLY IF THE PERSON IS DRIVING AT A HIGH RATE OF SPEED. I DON'T KNOW WHERE TO GO FROM HERE AND AM HOPING THAT YOU MAY BE ABLE TO HELP ME OUT. THANKYOU, LARRY OCCHIPINTI ([email protected]) . *AK

CONSUMER REQUEST INFORMATION REGARDING STATUS OF UPPER BALL JOINTS INVESTIGATION ON 2003 DURANGO. *MR *NM

WHILE DRIVING AT ANY SPEED REAR DISC BRAKE SQUEALED. DEALER EXAMINED THE VEHICLE ON TWO OCCASIONS, AND CLAIMED THAT THE SYSTEM WAS WORKING NORMALLY. *AK

2003 DURANGO HAS ALWAYS HAD A BAD BUMP STEER PROBLEM (WHEN A BUMP IS HIT, THE CAR TURNS HARD LEFT OR RIGHT). I HAVE SEEN OTHER DURANGOS,DAKOTAS WITH THEIR WHEEL SNAPPED AT THE TIE ROD. THIS COULD LEAD TO MANY INJURIES OR DEATHS.*AK

WHILE DRIVING AT 45 MPH, THE VEHICLE OVERHEATED. SUDDENLY, DRIVER HEARD A LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT SHOP. THE MECHANIC DETERMINED THAT THE THERMOSTAT WAS NOT WORKING PROPERLY, DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *LA

I NOTICED THAT MY RIGHT TIRE WAS LOOSING IT WAS TREAD. I THOUGHT THAT I COULD JUST TAKE IT IN FOR A WHEEL ALLIGNMENT, BUT THE SHOP SAID THAT IT WAS A WORN OUT UPPER BALL JOINT. IT IS GOING TO COST ME AROUND $800.00 TO FIX IT. I AM OVER ON MY WARRANTY BY 1000 MILES AND WHEN I CALL DAIMLERCHRYSLER THEY SAID THAT THERE WAS A PENDING INVESTIGATION ON THIS MATTER, BUT DO NOT OFFER ANY INFORAMTAION. I THEN NOTICED ON THE INTERNET WHERE OTHERS ARE HAVING THE SAME PROBLEMS. I THINK THAT SINCE THERE ARE SO MANY COMPLAINTS AND SO MANY OF US OWNERS OF THE DODGE DURANGO THERE SHOULD BE A RECALL INTO THIS MATTER. BALL JOINT PROBLEMS SHOULD NOT BE A PROBLEM UNTIL 100,000 MILES AT LEAST.*AK

I BOUGHT MY 2003 DODGE DURANGO NEW IN APRIL 2003. IN LESS THAN 12,000 MILES, I HAD TO HAVE THE BRAKE ROTORS REPLACED 2 TIMES. IT NOW HAS 18,000 MILES ON IT AND THE ROTORS ARE BAD AGAIN. ONLY THIS TIME, THEY ARE NOT COVERED UNDER WARRANTY. I PAID OVER $30,000 FOR THIS VEHICLE. I DON'T THINK I SHOULD HAVE TO PAY TO HAVE THE BRAKES REPLACED 2 TIMES A YEAR. THIS IS VERY DANGEROUS. I AM VERY CONCERNED THAT I WILL LOSE MY BRAKES AND GET HURT OR HURT SOMEONE. I SAW YOUR SERVICE BULLETIN # 0500703, BRAKE SHUDDER OR VIBRATION. THIS IS EXACTLY WHAT MY DURANGO IS DOING. I HOPE YOU CAN HELP WITH THIS DANGEROUS SITUATION. THE EXACT DATES THAT I HAVE HAD THE ROTORS REPLACED ARE UNKNOWN WITHOUT CHECKING WITH MY DEALER. THE DATE BELOW IS AN APPROXIMATE FOR THE LAST TIME. THANK YOU.*AK

MY COMPLAINT IS A 2003 DODGE DURANGO. LESS THAN 13,000 MILES AND BALL JOINTS, ARM CONTROLS, BRAKES, SWAY ARMS ARE GOING OUT. LAST WEEK WAS THE 2ND TIME JOINTS WERE REPLACED. I WOULD LIKE TO KNOW WHAT IS THE DEAL WITH THIS. HAVE THERE BEEN ANY OTHER COMPLAINTS. I FEEL AS THOUGH VEHICLE IS NOT SAFE TO DRIVE. ESPECIALLY WITH MY 11 YR. OLD DAUGHTER AND 2 YR. OLD SON. IN AND OUT OF DEALER SERVICE DEPT IS WEARING ME THIN. *AK

I PURCHASED A 2003 DODGE DURANGO FROM BLEECKER DODGE IN DUNN, NC. I HAVE THREE COMPLAINTS THAT I WOULD LIKE TO PUT ON FILE: FIST COMPLAINT: MY VEHICLE BEGAN TO MAKE TERRIBLE NOISES THAT REQUIRED ME TO TAKE IT FOR SERVICE. THE SOUNDS WERE SCRAPING NOISES COMING FROM THE STEERING COMPONENTS. I TOOK THE VEHICLE TO THE DEALERSHIP AND BOTH THE UPPER AND LOWER BALL JOINTS WERE REPLACED. SECOND COMPLAINT: DURING THE COLD WEATHER MONTHS, I WAS WARMING MY VEHICLE AND HAD SCRAPED THE ICE FROM MY WINDSHIELD. THE DEFROST WAS ON. WHILE TRAVELING DOWN THE ROAD MY WINDSHIELD CRACKED. EXACT DATE OF THE INCIDENT IS UNKNOWN TO ME BUT IT WAS DURING ONE OF OUR SNOWS. IT HAS LEFT ME WITH A CRACKED WINDSHIELD. I HAVE TAKEN NO STEPS AS OF YET TO HAVE IT REPAIRED. THIRD COMPLAINT: EVEN MORE RECENTLY, MY "CHECK GUAGES" LIGHT CAME ON. MY VEHICLE SHOWS NO OIL PRESSURE. I CANNOT DRIVE THE VEHILCLE AND THE SERVICE DEPARTMENT AT BLEECKER WILL NOT BE BACK IN UNTIL MONDAY. I AM WITHOUT A VEHICLE THIS WEEKEND. THIS VEHICLE ONLY HAS 35,000 MILES ON IT AND IT HAS BEEN PLAGUED WITH PROBLEMS SINCE IT WAS PURCHASED IN OCTOBER OF 2003.*AK

WHILE DRIVING AT 45 MPH THERE WAS SEVERE VIBRATION IN THE FRONT END OF THE VEHICLE. ALSO, FRONT BRAKE PROBLEM, IT TOOK LONGER TO STOP. DEALER NOTIFIED. *AK

STEERING FAILED WHEN MAKING A LEFT HAND TURN.*MR BOTH UPPER BALL JOINTS WERE REPLACED. WHILE DRIVING THE BRAKE LIGHT ILLUMINATED. THE DEALER REPLACED THE ANTI LOCK CONTROL MODULE AND THE MASTER CYLINDER. *NM

I HAVE BEEN HEARING A WEIRD RUBBING NOISE ON THE FRONT RIGHT OF MY DODGE DURANGO. BEFORE I COULD TAKE IT IN TO GET WORKED ON, I RAN OVER A SMALL POT HOLE. THE UPPER BALL BEARING JOINT BROKE. I WAS TOLD THAT YOUR ORGANIZATION IS DOING AN INVESTIGATION. CAN YOU HELP? OR CAN I HELP? *LA

WHILE DRIVING BETWEEN 40 TO 50 MPH THERE WAS SEVERE VIBRATION IN THE FRONT END OF THE VEHICLE. DEALER REPLACED ROTORS. AND PADS, BUT PROBLEM RECURRED. *AK

WHEN THE COMPUTER SHUT DOWN, THE VEHICLE STOPPED FUNCTIONING. AFTER REPEATED VISITS TO THE DEALER, THE LOCKS INTERMITTENTLY OPENED AND CLOSED BY THEMSELVES. *AK THE VEHICLE WAS RETURNED TEN TIMES, FIVE COMPUTER REPLACEMENTS, AND THE LOCKS ON THE VEHICLE WERE INTERMITTENT. THE CONSUMER REQUESTED A REFUND OF THE PURCHASE PRICE. *SC *JB

HAD THE BALL JOINTS REPLACED ON A 2003 DODGE DURGANO AND BRAKE PADS REPLACED AND TRUCK IS STILL RIDING AND HANDLING BADLY. DEALERS DO NOT TAKE THE PROBLEM SERIOUS. WHAT CAN I DO.*AK