2002 Dodge Durango complaints

LETTER REPORTING THE REPLACEMENT OF THE FRONT RIGHT BALL JOINT ASSEMBLY AT 19K MILES. *PH THE DEALER REPLACED THE BALL JOINT FREE OF CHARGE. *SC *JB

DURING A VEHICLE STATE INSPECTION, THE MECHANIC FOUND THE UPPER BALL JOINTS WERE NOT IN COMPLIANCE BECAUSE THEY WERE WORN OUT. PLEASE PROVIDE FURTHER DETAILS. *JB *MR

I PURCHASED A 2002 DODGE DURANGO 2WD SPORT IN AUG. OF 2001. IN JULY OF 2002, I NOTICED THAT THE SUSPENSION ON THE LEFT WAS MAKING NOISE AND DIDN'T FEEL RIGHT. IT WAS FOUND THAT THE A-FRAME AND BALL JOINT ON THE LEFT WERE FAILING AND HAD TO BE REPLACED. THANKFULLY, I CAUGHT THIS PROBLEM BEFORE THE SUSPENSION FAILED COMPLETELY. I WAS VERY CONCERNED THAT A VEHICLE SO NEW WOULD HAVE THIS KIND OF ISSUE. THANKFULLY, I HAD WARRANTY COVERAGE TO PAY FOR THE EXPENSIVE REPAIRS.*AK

2002 DURANGO BALL JOINTS: AFTER NUMEROUS ATTEMPTS BY DEALER, OVER ONE YEAR PERIOD, TO DIAGNOSE AND REPAIR "POPPING SOUND/FRONT SUSPENSION/SLOW SPEED/WHEN TURNING ABRUPTLY, VEHICLE WAS TAKEN TO ANOTHER DEALER FOR DIAGNOSIS. L&R CONTROL ARMS REPLACED DUE TO BAD BUSHINGS. SVC. MGR. INDICATED TO ME INTEGRAL RIGHT UPPER BALL JOINT LOOSE IN IT'S SOCKET. *NM

UPPER BALL JOINTS WEAR OUT EXCESSIVELY. *AK

TRANSMISSION STICKS IN LOW WHEN STARTING COLD. ALSO STICKS INTERMITTENTLY WHEN VEHICLE HAS NOT BEEN USED FOR SEVERAL DAYS. HAS BEEN TO THE DEALERSHIP 18+ TIMES FOR EXAM/REPAIR ATTEMPTS. FILED LEMON LAW CLAIM AND CHRYSLER REFUSED TO FIX PROBLEM. NOW WHEN TRANSMISSION STICKS, AND FINALLY CATCHES, THE WHOLE REAR END SHIMMIES.*AK

WHILE DRIVING HEARD A VERY LOUD CLICKING, POPPING SOUND COMING FROM THE FRONT END ON THE DRIVER'S SIDE. CONSUMER TOOK VEHICLE TO THE DEALER, WHERE THE MECHANIC DETERMINED THAT UPPER AND LOWER BALL JOINTS WERE WORN OUT. *AK

CONSUMER TOOK VEHICLE TO BE INSPECTED, AND MECHANIC DETERMINED THAT UPPER BALL JOINTS WERE WEARING OUT PREMATURELY. CONSUMER HAD THE UPPER BALL JOINTS REPLACED. *AK

FAILED BALL JOINTS: ARM, UPPER CONTROL HAD TO HAVE THE ABOVE PARTS REPLACED ON 2002 DODGE DURANGO AT 36956MILES ON THE VEHICLE. HEARD A CLUNKING NOISE WHEN TURNED THE WHEEL ONE DIRECTION, WHICH PROMPTED ME TO TAKE IT TO THE SHOP. WHEN VEHICLE WAS PURCHASED IT HAD BEEN A DEMO AND HAD 28179MILES.I'M SURE THEY REPLACED THE BAD BALL JOINTS WITH THE SAME MODEL OF BALLJOINTS THEREFORE I'M AFFRAID THEY ARE GOING TO FAIL AGAIN. I HAVE A 1 YEAR OLD DAUGHTER AND THE VEHICLE IS USED TO TAKE HER TO AND FROM DAYCARE AS WELL AS TO TRANSPORT ME TO WORK.I AM SCARED TO DRIVE MY CAR AND AM LOOKING INTO TRADING IT OFF FOR A FORD.

WHILE DRIVING 30 MPH VEHICLE HIT A POT HOLE . CONSUMER APPLIED THE BRAKES, LOST CONTROL OF THE VEHICLE, AND HIT A CURB. PASSENGER'S SIDE WHEEL FELL OFF. CONSUMER HAD THE VEHICLE TOWED TO DEALER FOR INSPECTION, AND MECHANIC REPLACED BOTH UPPER AND LOWER BALL JOINTS. *AK EA03-023

WHILE DRIVING 45 MPH A LOUD BANGING NOISE WAS HEARD COMING FROM THE DRIVER AND PASSENGER SIDE WHEELS. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC REPLACED BOTH UPPER AND LOWER BALL JOINTS. *AK

WHILE DRIVING THERE WAS A SQUEAKING NOISE IN THE RIGHT FRONT END. DEALERSHIP INSPECTED VEHICLE, BUT COULD NOT LOCATE THE CAUSE OF THE SQUEAK. CONSUMER FELT THE SQUEAK MIGHT BE DUE TO THE UPPER BALL JOINTS. *AK

WHILE DRIVING AT ANY SPEED AND WHEN CROSSING A BUMP IN THE ROAD TIRES GRABBED THE BUMP. WHEN TURNING CORNERS THERE WAS A CLANKING SOUND COMING FROM THE FRONT WHEELS. ALSO, THERE WERE TIMES WHEN TURNING LEFT REAR END OF THE VEHICLE WOULD WANT TO GO IN THE OPPOSITE DIRECTION.*AK

DODGE DURANGO, TRANSMISSIN FAILURE AT 29,000 MILES, PREVIOUSE DURANGO BALL JOINTS WENT BAD AT 11,000 MILES VEHICLE COULD NOT EVEN PASS INSPECTION.*AK

I HAVE NOTICED STRANGE SOUNDS EMINATING FROM THE FRONT SUSPENSION OF MY DODGE DURANGO SINCE OCTOBER OF 2003. INITIALLY I ASSUMED THESE SOUNDS WERE FROM COLD SHOCKS SINCE IT FIRST OCCURED WITH THE ONSET OF COLD WEATHER.*AK AFTER SEEING THE STORY ON CBS, I AM NOW CONCERNED ABOUT THE BALL JOINTS. I WOULD LIKE TO HAVE THE BALL JOINTS CHECKED BUT I AM AFRAID TO HAVE THE DEALERSHIP CHECK THEM.

WHILE DRIVING AT LOWER SPEED CONSUMER HEAR LOUD NOISE COMING THROUGH THE FRONT END. DEALER HAS INSPECTED SEVERAL TIMES, MECHANIC INDICATED TO THE CONSUMER WE DIDN'T HEARD ANY NOISE IN YOUR CAR, IS FINE.

WHILE MAKING RIGHT HAND TURNS CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT END. DEALER INFORMED CONSUMER THAT PROBLEM PERTAINED TO FRONT UPPER BALL JOINT FAILURE. CONSUMER HAD THE VEHICLE REPAIRED. *AK

WHILE DRIVING AT LOW SPEED, AND TURNING THE LEFT OR RIGHT CONSUMER HEARD LOUD CLUNKY NOISE COMING FROM THE FRONT END. MECHANIC, AT DELUSIVE INDICATED VEHICLE IS OPERATING AS DESIGNED.

WHILE DRIVING THE VEHICLE CONSUMER HEARD A NOISE COMING THROUGH THE FROM END. VEHICLE WAS TAKEN TO THE DEALERSHIP, MECHANIC INDICATED NEED TO BE REPLACE THE BALL JOINTS AT OWNER EXPENSES. AND CONSUMER DON'T HAVE THE MONEY.

WHEN BACKING OUT WITH STEERING WHEEL TURNED TO THE RIGHT VEHICLE MADE A CLICKING NOISE. DEALER WAS CONTACTED. *AK

INQUIRED THE STATUS OF COMPLAINT THAT WAS FAXED PERTAINING TO 2002 DODGE DURANGO UPPER BALL JOINTS. *PH INVESTIGATION EA 03-023. *NM

I OWN A 2002 DODGE DURANGO WITH 35,000 MILES THAT HAS ALWAYS BEEN PROPERLY MAINTAINED. I HAVE ALREADY HAD THE DEALER REPLACE 2 WORN BALL JOINTS LAST WEEK, I'VE HAD THE BRAKE PADS REPLACED TWICE, AND ONE ROTOR ON ONE SIDE (IN FRONT) TURNED, AND I AM STILL HEARING STRANGE NOISES. I WOULD LIKE AN INVESTIGATION DONE ON MY VEHICLE, AS I AM DRIVING MY DAUGHTER AND MYSELF AROUND EVERYDAY, AND MY FACTORY WARRANTY IS ABOUT TO EXPIRE. ITS OBVIOUS DAIMLER CHRYSLER IS NOT CONCERNED WITH SAVING PEOPLES LIVES, AS I HAVE JUST WITNESSED THE MARCH THIRD EVENING EDITION OF CBS NEWS WITH DAN RATHER. I AM RATHER CONCERNED THAT THE TRANSPORTATION SAFETY ADMINISTRATION HAS LET DAIMLER CHRYSLER GET AWAY WITH NOT RECALLING THESE PROBLEMS CONSIDERING THE LARGE AMOUNT OF COMPLAINTS WITH THESE SUSPENSION SYSTEMS. PLEASE HELP ME AND CONTACT ME. THANK YOU. EMAIL ME AT [email protected] OR PHONE ME (858)220-0419. IM NOT REAL SURE WHAT TO DO AT THIS POINT. THANK YOU. SIGNED, A CONCERNED PARENT AND DRIVER.*AK

2002 DODGE DURANGO RIGHT TIE ROD BROKE IT WAS FOUND THAT THE RIGHT INNER TIE ROB SHAFT THREADS WERE STRIPPED AND TH ELEFT FRONT TIE ROD LOOSE AT 25626 MILES. BALL JOINTS CHECKED AND THEY FOUND PLAY IN BOTH UPPER BALL JOINTS. ALSO KNOCKING NOISE WHEN TURNING STEERING WHEEL THE RACK AND PINION WAS ALSO FOUND TO HAVE TO BE REPLACED REPLACED. WE HAD TO PAY FOR A RENTAL CAR THAT WAS NOT COVERED EVEN THOUGH THE CAR IS SUPPOSABLE COVERED UNTIL 36000 MILES??? CAR WAS IN SHOP FOR OVER A WEEK AND PARTS WERE JUST 20 MILES AWAY IN OTHER DEALERSHIP. DURANGO DOES HAVE A PROBLEM WITH THE STEERING WHY IS NOTHING BEING DONE? THANK GOODNESS NOTHING HAPPENED WHILE WE WERE ON THE HIGHWAY OR ELSE THE CAR COULD HAVE FLIPPED.*AK

FAILED STATE INSPECTION, UPPER BALL JOINT. DRIVER SIDE UPPER BALL JOINT HAD TO BE REPLACED AT ONLY 23,300 MILES.*AK

VEHICLE HAD THE YEARLY STATE INSPECTION AND DIDN'T PASS IT. THE TECHNICIAN STATED THAT THE UPPER BALL JOINTS NEEDED TO REPLACED. *AK *SC

2002 DODGE DURANGO HAS ENGINE STALLING PROBLEMS. STARTING HAVING PROBLEMS A FEW MONTHS AFTER A BOUGHT IT. (NOV, 2002, 14,000 MILES ON IT) IT STARTED OUT STALLING WHEN YOU WOULD BE DRIVING AND STOP, SAY AT A LIGHT. IT WOULD IDIOL REAL LOW AND DIE. THE FIRST COUPLE TIMES THIS HAPPEND IN A 3-4 MONTH PERIOD I TOOK IT TO THE DEALER. AND THE SAID THEY COULDN'T FIND ANYTHING WRONG. THEN IN JULY 2003 I WAS DRIVING HOME IN THE AFTERNOON GOING ABOUT 40-45 MPH AND THE DURANGO JUST SHUT OFF ON ME. I ENDED UP IN A DITCH WITH FRONT END DAMAGE. TOOK IT TO DODGE DEALER TOLD THEM WHAT HAPPENED. WAITED 6 WEEKS FOR A DODGE REP. FROM DETRIOT TO COME LOOK AT IT. ONLY TO HAVE HIM SAY THE SAME THING, CAN'T FIND ANYTHING WRONG WITH IT. WELL I ENDED UP PAYING THE DEDUCTABLE TO GET IT FIXED. CONT. TO HAVE PROBLEMS OFF AND ON THE NEXT 6-8 MONTHS. THAN ON MONDAY FEB. 16. I WAS PULLING OUT INTO TRAFFIC AND GOT THROUGH 1 LANE AND IT DIED AND WOULDN'T RESTART THE FIRST COUPLE OF TIMES. SO I'M SETTING IN THE MIDDLE OF THE HIGHWAY TRYING TO START MY DURANGO. LUCKY PEOPLE SAW ME ENOUGH TO STOP. ALMOST HAD ANOTHER ACCIDENT. TOOK IT RIGHT TO THE DODGE DEALER AND TOLD THEM WHAT HAPPENED, AND TO NOT CALL ME UNTILL IT WAS FIXED, AND IF YOU CAN'T FIX IT THEN I WILL CONTACT A LAWYER AND APPROACH THE LEMON LAW. THEY HAVE HAD IT FOR 3 DAYS NO PHONE CALL. LUCKLY IT IS STILL UNDER WARRANTY BUT NOT FOR MUCH LONGER. CAN SOME ONE PLEASE HELP ME.

WHILE CROSSING AN INTERSECTION THE VEHICLE STALLED WITHOUT WARNING. THE DEALER STATED THAT THEY ARE AWARE OF THE PROBLEM, HOWEVER THEY ARE UNABLE TO FIND A FIX AT THIS TIME. *NM

SERVICE BRAKES, HYDRAULIC: ANTILOCK WITH REAR ABS ONLY (2-WHEEL) WHEN THE ABS SYSTEM IS ACTIVATED THE VEHICLE SURGES FORWARD. IT IS AS IF THE FRONT BRAKES WILL NOT STOP. THIS HAS BEEN A PROBLEM SENSE THE VEHICLE WAS NEW. WHEN IT WAS MENTION TO THE DEALER THEY SAID THAT WAS HOW THE ABS SYSTEM WORKED. *AK

MULTIPLE PROBLEMS WITH 2002 DODGE DURANGO. POWER LOCKS INTERMITTENTLY LOCK AND UNLOCK WITHOUT ACTIVATING THEM. BAD CREAKING NOISE FROM FRONT SUSPENSION, POSSIBLE BALL JOINT PROBLEMS. CHECK ENGINE LIGHT GOES ON AND OFF INTERMITTENTLY. BRAKES REALLY SOFT, HORRIBLE STOPPING DISTANCE. ENGINE RUNS REALLY ROUGH IN MORNING FOR FIRST 10-15 MINUTES. ONLY 21000 MILES. *AK

TOOK MY VEHICLE TO DEALER FOR ROUTINE SERVICE. WHEN I WENT TO PICK UP THE VEHICLE, I WAS TOLD THAT THE BALL JOINTS WERE IN SUCH BAD CONDITION THAT THEY COULD NOT RELEASE THE VEHICLE TO ME WITHOUT REPLACING THEM BECAUSE OF THE POTENTIAL FOR AN ACCIDENT. THEY SAID THAT THE REPLACEMENT PARTS WERE BACKORDERED BECAUSE OF SO MANY SIMILAR SITUATIONS AND THAT IT MIGHT TAKE A WEEK OR MORE UNTIL I RECEIVED MY VEHICLE BACK. THE VEHICLE HAD ROUGHLY 20,000 MILES ON IT AND IT WAS STILL UNDER WARRANTY. IF THIS IS SUCH A COMMON AND HAZARDOUS PROBLEM, WHY NO RECALL? *AK

WHILEVEHICLE WAS BEING SERVICED BY DEALER, TECHNICIAN DETERMINED UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK

WHILE DRIVING AT 15 MPH, THE FRONT PASSENGER SIDE WHEEL SNAPPED OFF WITHOUT ANY WARNING. THE DEALER INDICATED THAT THE LOWER BALL JOINT SEPARATED FROM THE AXLE. *AK THE VEHICLE WAS FORCED INTO A PARKED VEHICLE. *SC *JB EA03-023

THE BRAKE ROTORS NEED TO BE TURNED OR REPLACED AT 25000 MILES. THE VEHICLE IS TOO HEAVY/BIG FOR THE SMALLER SIZED ROTORS. VEHICLE DOES NOT RESPOND EFFICIENTLY TO BRAKES. IN MY CASE, THE MASTER CYLINDER NEEDED TO BE REPLACED BY THE DEALERSHIP AT 25000 MILES. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED WITH DODGE ON THE MANUFACTURING OF THE DURANGO.

WITH JUST OVER 16K MILES ON MY 2002 DODGE DURANGO, I NOTICED MY FRONT PASSENGER SIDE TIRE WEARING BADLY ON THE OUTER EDGE. UPON JACKING THE VEHICLE UNDER THE LOWER CONTROL ARM, I FOUND THAT THE UPPER BALL JOINT HAD EXCESSIVE LOOSENESS WHEN THE TIRE/SPINDLE ASSEMBLY WAS SHAKEN. I ALSO FOUND SLIGHTLY LESS PLAY ON THE DRIVERS SIDE. THE UPPER CONTROLARM/BALL JOINT ASSEMBLYS WERE REPLACED UNDER WARRANTY BUT I AM CONCERNED OF WHETHER THIS WILL HAPPEN AGAIN IN ANOTHER 16K MILES.HOW CAN I BE ASSURED THE DEALER REPLACED THE PARTS WITH AN IMPROVED VERSION? THE WORN TIRE DUE TO THIS OBVIOUS DEFECT IS INCIDENTAL DAMAGE ACCORDING TO THE DEALER AND IS NOT COVERED UNDER THE WARRANTY AND SO I MUST REPLACE IT MYSELF. I AM NOT HAPPY ABOUT THIS EITHER.*AK

RETURNED VEHICLE TO DEALER COMPLAINING OF TRANSMISSION SLIPPAGE UPON FIRST DRIVE ON COLD MORNINGS. DEALER COULD NOT REPRODUCE. DEALER COMPLETED 30000 MILE SERVICE INCLUDING TRANSMISSION FLUID/FILTER CHANGE AND NOW TRANSMISSION WON'T ENGAGE AT ALL EVEN THOUGH COMPUTER SAYS IT IS. AT LEAST IT HAPPENED AT THE DEALERSHIP. THEY HAVE CONTACTED CHRYSLER FOR HELP DIAGNOSING. *CB

RETURNED VEHICLE TO DEALER COMPLAINING OF POOR ANTILOCK BRAKE PERFORMANCE AND EXCESSIVE PEDAL TRAVEL. DEALER RESURFACED FRONT ROTORS/REPLACED PADS. VIBRATION FROM RUN OUT IS GONE BUT POOR ANTILOCK PERFORMANCE AND EXCESSIVE PEDAL TRAVEL STILL EXITS. DEALER STATES ALL IS FINE. EXCESSIVE STOPPING DISTANCE CONTRIBUTED TO FIRST ACCIDENT. *CB

DEALER STATES THAT BRAKE ROTORS ARE WARPED TO THE POINT OF NOT BEING TURNED AND THAT I WILL NEED TO PRUCHASE NEW ONES AT THE COST OF APPROX. $450.00. THE BRAKES PADS ARE ONLY SLIGHTLY WORN. CAR SHUTTERS VIGOROUSLY WHEN BRAKE IS APPLIED. DEALER STATES THAT THIS IS NOT UNDER WARRENTY AND THAT THIS IS NOT A MANUFACTURERS DEFECT. I HAVE CONTACTED DODGE/CHRYSTLER WAITING FOR A RESPONSE.

HERE IS A LIST THAT I HAVE SENT TO DODGE CHRYSLER CUSTOMER SERVICE AND 2 DEALERSHIPS 1. INTERMITTENT OR DELAYED ENGAGEMENT AT VEHICLE START UP OPERATION OR ENGAGEMENT AT 26-56 MPH 2. INTERMITTENT ACCELERATION AND SHUDDER DURING TORQUE CONVERTER. OPERATION OR ENGAGEMENT AT 26-56 MPH 3. INTERMITTENT POOR SHIFTING QUALITY?.. IDLE SHAKE, SAG OR HESITATION. WILL NOT ALWAYS ?DOWNSHIFT? WHILE DRIVING 26-54 MPH. 4. INTERMITTENT BUZZ AND OR CLICKING IN REVERSE. (WARM OR COLD) 5. INTERMITTENT SURGING WHILE DRIVING 26-54 MPH. (WARM OR COLD) 6. INTERMITTENT HESITATION ?IDLE SHAKE? SAG WHEN STEPPING ON ACCELERATOR/GAS PEDAL. 7. INTERMITTENT HARSH ENGAGEMENT OF TRANSITION (WARM OR COLD) 8. INTERMITTENT NOISY 3-4 UPSHIFTS . (WARM OR COLD) 9. INTERMITTENT DELAYED DOWN SHIFTS (ALMOST LIKE DROPPING IT IN 1ST WHILE GOING 35 MPH) 10. INTERMITTENT DELAYED UP SHIFTS. (TRANSMISSION FEELS LIKE ITS SLIPPING) 11. UNEXPECTED ACCELERATION (WARM OR COLD) 12. LOUD POPPING NOISE WHILE TURNING. . (WARM OR COLD) 13. TRANSMISSION FAILS TO HOLD IN PARK/ PARK GEAR FAILS TO HOLD!

I HAD A GOODYEAR WRANGLET TIRE FAILURE AT HIGHWAY SPEED. WITHOUT NOTICE THE TREAD SEPARATED FROM THE SIDEWALL CAUSING AN OUT OF CONTROL CONDITION. LUCKILY, I WAS ABLE TO GET THE 2002 DODGE DURANGO STOPPED SAFELY. I WAS SHOCKED TO SEE THE TREAD TOTALLY SEPARATE FROM THE SIDEWALL (3 TOTAL PCS 1 EA SIDEWALLS AND 1 TREAD). I WENT TO GOODYEAR THEY SAID I PICKED UP A NAIL OR SOMETHING CAUSING A FLAT. I'M SORRY BUT I HAVE HAD FLATS IN THE PAST. WHEN YOU PICK UP SOMETHING AND GET A FLAT YOU LOOSE AIR PRESSURE AND ARE ABLE TO SLOW DOWN AND FIX TIRE, NOT EXPLODE. I FILED A COMPLAINT WITH THE OHIO ATTY. GENERAL WHO PASSED IT TO THE BETTER BUSINESS BUREAU. THEY SAID THEY ARE JUST A MIDDLE MAN WITHOUT POWER TO RESOLVE. AT THIS POINT I WANT TO FILE A COMPLAINT AGAINST GOODYEAR TIRE. I WOULD LIKE 4 DIFFERENT TIRES I WOULD ALSO BE WILLING TO PAY FOR USED PORTION OF TIRES ( JUST WHAT IS USED NOT 75% GOODYEAR STD). WHEN THE TIRE EXPLODED IT ALSO CAUSED SOME MINOR DAMAGE I WOULD LIKE FIXED. I DO HAVE THE TIRE IN MY POSSESSION AND I AM ABLE TO SUPPLY ANYTHING YOU MIGHT NEED. I.E. TIRE, PICTURES. *LA

I WAS TRAVELING AT 25 MPH AND APPROX. 100 FEET BEHIND OTHER CARS WHEN SOMEONE ABOUT 10 CARS AHEAD MADE A HARD STOP CAUSING EVERYONE BEHIND THEM TO DO THE SAME. I HEARD AT LEAST THREE CARS TIRES SCREACHING TO A STOP IN FRONT OF ME. WHEN I APPLIED MY BRAKES IN MY 2002 DODGE DURANGO WITH BRAKE PEDAL PUSHED DOWN AS FAR AS IT WOULD GO AND AS HARD AS I COULD THE TRUCK SLOWED TO ABOUT 5 MPH WITH EVERYTHING LOOSE IN THE TRUCK FLYING FOWARD, BUT THE TRUCK DID NOT STOP. FOR THE LAST 30 FEET IT JUST KEPT GOING AT 5 MPH AND I HIT THE REAR OF OF A 97 HONDA ACCORD. THE TIRES NEVER LOCKED UP OR DID I FEEL ANY ANTI-LOCK PULSATION IN THE BRAKE PEDAL AS I HAVE ON OTHER VEHICLES. I HAD NO CONTROL IN THIS ACCIDENT. IF I HAD NOT HAD 4 WHEEL ANTI-LOCK BRAKES I WOULD HAVE BEEN ABLE TO STOP. SOMETHING IS WRONG WITH THE BRAKING SYSTEM ON THIS TRUCK! BUT THE DEALER SAID EVERYTHING WAS NORMAL. PEOPLE ARE GOING TO BE KILLED IF THIS PROBLEM IS NOT DEALT WITH. THE HONDA I HIT SUFFERED HEAVY DAMAGE BECAUSE OF THE HEIGHT DIFFERANCE IN BUMPERS. MY TRUCK WAS NOT AS BAD. MY AUTO INSURACE RATE WILL BE GOING UP FROM WHAT I BELIEVE I COULD NOT HAVE PREVENTED. THANK GOODNESS NO BODY WAS HURT.*AK

I HAVE 30,000 MILES ON MY 2002 DURANGO SLT PLUS. I HAVE HAD THE REAR REPLACED TWICE AND IT STILL MAKES NOISE. MY ENTIRE FAMILY JUST MISSED A ACCIDENT ( 3 CHILDREN) BECAUSE THE ANTILOCK BRAKES DO NOT FUNCTION PROPERLY UNDER AWD MODE. THE TRANSMISSION IS CLUNKING EVERYTIME WE STOP. THE BALL JOINTS ARE WEARING OUT! JUST FOUND OUT SEAT BELTS ARE UNSAFE! I AM SCARED TO DEATH FOR MY FAMILY ! *AK

MY 2002 DODGE DURANGO LEFT AND RIGHT UPPER BALL JOINTS WORE OUT PREMATURELY. THEY COULD NOT BE FIXED AND HAD TO BE REPLACED AT $625.82 AT A DODGE DEALERSHIP. I UNDERSTAND THIS IS UNDER INVESTIGATION FOR DEFECTIVE EQUIPMENT. *AK

THE BRAKES PULSATED WHEN THEY WERE APPLIED. HOWEVER, THERE WASN'T ANY PROBLEM WITH BRAKING. THE DRIVER TOOK THE VEHICLE TO THE DEALER AND THE MECHANIC NOTICED THAT BOTH FRONT ROTORS WERE WARPED AND NEEDED TO BE RESURFACED *AK AFTER REPLACING 3 SETS OF ROTORS WITHIN SIX MONTHS THE CONSUMER FEELS THAT DODGE AUTO PARTS ARE DEFECTIVE. *CB *JB

AT 27K MILES MY DODGE DURANGO NEEDED BOTH THE UPPER AND LOWER BALL JOINTS REPLACED FOR BOTH THE LEFT AND RIGHT SIDE. *JB

CONSUMER STATED THAT WHILE DRIVING SHE SMELLED AN ODOR OF BURNING RUBBER BUT DIDN'T KNOW THAT IT WAS HER VEHICLE. AS SOON AS SHE PUT THE TURN SIGNAL ON, ALL THE DASHBOARD LIGHTS STARTED TO BLINK. WHEN THE TURN WAS COMPLETE SHE SAW SMOKE COMING FROM UNDER THE DASHBOARD. THE CONSUMER MANAGED TO PULL OVER INTO A MALL PARKING LOT AND AT THAT POINT THE VEHICLE WENT UP IN FLAMES. *AK *NLM

WHILE STOPPED IN TRAFFIC THE CONSUMER'S VEHICLE WAS STRUCK FROM BEHIND BY ANOTHER VEHICLE. THE CONSUMER'S VEHICLE COLLIDED WITH THE VEHICLE IN FRONT OF IT. UPON IMPACT, AIR BAGS DID NOT DEPLOY. CONSUMER WAS WEARING A SEAT BELT BUT STILL SUFFERED INJURIES TO THE RIGHT KNEE. A POLICE OFFICER ARRIVED ON THE SCENE. ALSO, NHTSA PE 03-032, FRONT SUSPENSION UPPER BALL JOINT FAILURE: WHILE VEHICLE WAS GETTING REPAIRED MECHANIC FOUND THAT UPPER BALL JOINTS WERE WEARING OUT AT AN ALARMING RATE. *AK

DURING INSPECTION, MECHANIC NOTICED THE PASSENGER FRONT TIRE WOBBLED. DEALER STATED THE PASSENGER FRONT UPPER BALL JOINT WAS WORN OUT AND HAD TO BE REPLACED. PARTS ARE ON BACK ORDER. *PH

THE REAR ALUMINUM RIM WAS LEAKING AIR FROM INSIDE TO OUTSIDE. DEALER STATED NEVER SEEN BEFORE, AND THE RIM HAD ONE YEAR WARRANTY.*AK

ENGINE FAILURE, STALLING. *LA

I HAD A 2002 DODGE DURANGO. I WAS DRIVING IT ONE DAY WITH MY 2 YOUNG SONS IN IT, AND IT CAUGHT ON FIRE AND NEARLY KILLED US ALL. IT BURNED DOWN TO NOTHING. YOU CAN VIEW PICTURES OF IT AT W.BETHELPARK.COM, GO TO THE VOL.FIRE DEPT PHOTO GALLERY & LOOK AT PICTURES FOR AUG. 4TH 2003. VEHICLE FIRE SOUTH HILLS VILLAGE SHOPPING MALL, THAT IS WHERE I HAD TO PULL OFF THE ROAD. DODGE & CHRYSLER DID ABSOLUTLEY NOTHING FOR ME. I JUST WANT PEOPLE TO BE AWARE OF THIS, BECAUSE IF THERE IS A DEFECT, MY WARRANTY DIDN'T DO ANYTHING WHICH WAS SUPPOSE TO COVER BUMPER TO BUMPER FOR 3 YEARS 36,000 MILES AND I ONLY HAD 11,000 MILES ON IT. THIS VEHICLE HAD TO HAVE A SHORT OR A DEFECT, CAUSE EVERYTHING WAS FACTORY. THERE IS NOTHING LEFT TO IT, PLEASE VIEW THE PICTURES AT THE WEB SITE I TOLD YOU.WWW.BETHELPARK.COM. *AK