Page 13 of 14 · complaints 601–650 of 665

2001 Dodge Durango complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Equipment › Appliance › Air Conditioner
Filed Nov 8, 2002UT

THE AIR CONDITION BLOW OUT HOT AIR NOT COLD AIR CAUSING PROBLEM. DEALERSHIP IS AWARE OF PROBLEM. TS

Power Train › Driveline
Filed Nov 8, 2002OK

THE FRONT AXLE OF THIS DODGE DURANGO HAS EXCESSIVE NOISE, ABOUT 50 DECIBELS WHEN DRIVEN OVER THE SPEED OF 40 MILES PER HOUR. THE ENTIRE FRONT AXLE HAS BEEN REPLACED ONCE BY MELTON SALES OF CLAREMORE, OK. THE NOISE CAME BACK IN TWO DAYS. I HAVE A SCHEDULED REPAIR FOR 11/11/02 FOR ANOTHER ATTEMPT. THE TOTAL DOWN TIME FOR THIS REPAIR IS 4 WEEKS, AS PARTS AND LABOR TAKE LONG PERIODS OF TIME. I AM EXTREMELY UNHAPPY ABOUT THIS SITUATION, ESPECIALLY FOR A $36000 VEHICLE. DODGE WILL LOSE MY BUSINESS AFTER THE REPAIR IS FINISHED. DT

Power Train › Automatic Transmission
Filed Nov 7, 2002IL

CONSUMER STATE WHILE FIVE YEAR OLD CHILD WAS PASS THROUGH FRONT TO BACK SEAT WITH VEHICLE RUNNING CHILD PANTS LEG PULL GEAR SHIFT INTO DRIVE CAUSING VEHICLE TO RUN INTO GARAGE WITHOUT DEPRESSING THE BRAKE PEDAL. PLEASE PROVIDE FURTHER INFORMATION. TS

Power Train › Clutch Assembly
Filed Oct 23, 2002NJ

CONSUMER STATES HAVING PROBLEMS WITH IGNITION SWITCH AS OTHER KEY CAN START HER ENGINE . DEALER WAS CONTACTED. MR

Seat Belts › Front › Retractor
Filed Oct 1, 2002CO

THE LIGHTWEIGHT LOCKING LATCHPLATES HAVE NEVER LOCKED PROPERLY. I MUST USE LOCKING CLIPS IN ORDER TO SECURE MY CAR SEATS (BECAUES THERE IS AN EMERGENCY LOCKING RETRACTOR). THE SEAT BELT FAILS THE LOCKABILITY STANDARD AND MAKES CAR SEAT INSTALLATION VERY MR

Service Brakes, Hydraulic › Foundation Components › Drum
Filed Sep 23, 2002UT

CONSUMER STATES, VEHICLE WILL VIBRATE WHEN APPLYING THE BRAKES. DEALER WAS NOTIFIED AND REPLACED THE FRONT PADS TWICE. CONSUMER BELIEVES, THE ROTORS ARE THE PROBLEM.*JB

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Sep 3, 2002CA

WHEN ENGINE IS ON AND IN PARK, CONSUMER IS ABLE TO MOVE INTO ANY GEAR WITHOUT PRESSING THE BRAKES. *AK CONSUMER CALLED CHRYSLER CORPORATION TO COMPLAIN. THEY WOULD NOT TAKE THE COMPLAINT. CONSUMER ADVISED CONSUMER TO BE CAREFUL NOT TO ACCIDENTALLY HIT THE GEAR SHIFT WHEN THE VEHICLE WAS ON. *JG

Electrical System › Wiring › Interior/Under Dash
Filed Sep 3, 2002NY

COMPUTER DIDN'T RECOGNIZE THE SWITCH TO START VEHICLE. DEALER HAS BEEN NOTIFIED ,AND THEY CHANGED ELECTRONIC SHIFT TRANSPORT CASE, AND THE PROBLEM IS STILL REOCCURRING.*AK *JB

Seats › Front Assembly › Recliner2 injured
Filed Aug 26, 2002MD

WHILE AT A STOP LIGHT ANOTHER VEHICLE HIT CONSUMER IN THE REAR, BOTH PASSENGER'S SIDE AND DRIVER'S SIDE SEATBACKS FELL BACKWARDS. SINCE THE INCIDENT PASSENGER'S SIDE SEAT DOES NOT WORK PROPERLY, SEAT WON'T COME ALL THE WAY UP. *AK THERE WERE 2 INJURIES.*JB

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 22, 2002KS

GEAR SHIFT MECHANISM ENGAGES WITHOUT PRESSING FOOT ON BRAKE. A SMALL CHILD WAS ABLE TO PUT INTO GEAR. CONSUMER FEELS THIS IS VERY DANGEROUS. *AK *SCC

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Aug 22, 2002NJ

KEY WAS IN IGNITION WHILE ENGINE WAS TURNED OFF AND CHILD SHIFTED VEHICLE OUT OF PARK INTO DRIVE WITHOUT DEPRESSING BRAKES, CAUSING VEHICLE TO ROLL. PLEASE PROVIDE FURTHER INFORMATION.*AK

Power Train › Automatic Transmission
Filed Aug 22, 2002CA

THIS CAR IS ONLY ONE YEAR OLD AND THE TRANSMISSION WENT OUT. THIS IS UNHEARD OF. THE VEICHLE HAS BEEN IN THE SHOP FOR OVER A WEEK LEAVING ME WITH NO TRANSPORTATION. NO ARRANGEMENT WERE MADE FOR A FREE RENTAL BECAUSE I DID NOT HAVE AN EXTENDED WARRANTY ON A ONE YEAR OLD CAR!. UNHAPPY CUSTOMER.*AK

Power Train
Filed Jul 9, 2002UT

CONSUMER STATED THE VEHICLE STALLED WHILE DRIVING, AFTER STALLING THE ENGINE WOULD TURN OVER BUT NOT START, THE MESSAGE NO BUS APPEARED RIGHT WHEN THE ENGINE STALLED, THE DEALER REPLACED THE POWERTRAIN CONTROL MODULE AND THE PCM CRANKSHAFT.*JB

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Jul 1, 2002MS

I WAS NOT TOLD THERE WAS NO SAFETY FEATURE ON THIS VEHICHLE. YOU DO NOT HAVE TO APPLY THE BRAKE TO PUT IT IN GEAR WHILE THE CAR IS ON. SO MY ONE YEAR OLD DROVE THE DURANGO THREW THE GARAGE. AND DODGE TOLD ME IT WAS ON THERE THE FEATURE BUT THE SEARCHED AND DID NOT FIND IT. SO I FOUND OUT THAT THE 2003 HAS THIS SAFETY FEATURE AND THEY WILL NOT TELL ME WHY ITS ON THERE NOW. AND THEY WILL NOT PUT ONE ON IT OR GET US IN A 2003. I THOUGHT ALL VEHICHLES WERE SUPPOSE TO HAVE THEM FOR SAFETY REASONS LIKE WHAT MY BABY DID. PLEASE HELP US TO GET OUR TRUCK CHILD PROOF. *AK

Power Train › Manual Transmission
Filed Jun 30, 2002TX

TRANSMISSION SLIPS OUT OF GEAR WHILE DRIVING. WHEN IN DRIVE IT WILL SHIFT INTO NEUTRAL. CONSUMERS SON WAS ABLE TO JARR THE GEAR SHIFT LEVER BY CLIMBING ACROSS THE SEAT. THE GEAR SHIFT IS ABLE TO MOVE FROM GEAR TO GEAR AND OUT OF PARK WITH OUT THE VEHICLE BEING ON. THE DEALER INFORMED CONSUMER THAT THIS VEHICLE WAS BUILT WITHOUT THIS VITAL SAFETY FEATURE. *JG

Equipment › Appliance › Air Conditioner
Filed Jun 24, 2002TX

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Seats › Front Assembly › Power Adjust
Filed Jun 21, 2002NY

THE ELECTRIC DRIVER'S SEAT HAS A SLIGHT REARWARD OR ROCKING MOTION WHEN I STEP ON THE GAS EITHER STARTING IN TRAFFIC, OR ACCELERATING. THE SEAT HAS A SLIGHT FORWARD MOTION OR ROCKING WHEN I'M SLOWING DOWN, OR STOPPING. THE SEAT HAS HAD THIS CONDITION SINCE IT HAS HAD APROXIMATELY 5,000 ON IT. I HAVE NOT REPORTED IT TO THE MANUFACTURER OR THE DEALER WHERE I BOUGHT IT BECAUSE I HAVE BEEN TOLD BY OTHERS WHO HAVE REPORTED IT THAT DODGE AND DAIMLER CHRYSLER DO NOT CONSIDER IT A DEFECT, AND WILL NOT REPAIR IT.*AK

Latches/Locks/Linkages › Doors › Latch
Filed Jun 18, 2002MD

CONSUMER STATES DOOR LOCKS FAILED TWICE. *YD

Electrical System › Ignition › Module
Filed May 30, 2002CA

I WAS ENTERING THE FREE WAY ON 05/10 AND MY CAR DIED. IT WOULD NOT ACCELERATE OR MOVE AT ALL. I WAS TOWED TO THE DEALER AND THEY REPAIRED IT. THEY SAID THAT THE COMPUTER DIED AND THEY HAD TO ORDER A NEW COMPUTER. AFTER RECEIVING IT BACK ON 05/18 I DROVE IT FOR 5 DAYS AND THEN ON MAY 23 THE CAR DIED IN THE MIDDLE OF AN INTERSECTION. IT IS NOW AT THE DODGE DEALER WHERE THEY ARE WAITING FOR A PART.*AK

Vehicle Speed Control › Accelerator Pedal
Filed May 24, 2002NJ

WHILE DEPRESSING BRAKE PEDAL, BACKING VEHICLE OUT, IT STARTED TO TRAVEL FAST DUE TO GAS PEDAL AND BRAKE PEDAL BEING TOO CLOSE TO EACH OTHER PLEASE PROVIDE FURTHER INFORMATION.*AK

Visibility › Windshield Wiper/Washer
Filed May 20, 2002GA

WINDSHIELD WIPERS SUDDENLY STOPPED WORKING WHILE DRIVING IN HEAVY RAIN. VEHICLE AT DEALERSHIP AT THIS TIME.*AKWITH THE WINDSHEILD WIPERS INOPERABLE, MAKING IT IMPOSSIBLE TO EXIT OFF THE ROAD. THE DEALER INFORMED CONSUMER THE PROBLEM IS WITH THE IGNITION SWITCH. IT WAS REPLACED. *JG

Electrical System › Ignition › Switch
Filed May 20, 2002GA

INTERMITTENTLY, RADIO WILL GO OUT, ELECTRIC DOOR LOCKS AND POWER WINDOWS WILL NOT WORK. DEALER CANNOT FIND CAUSE. *AK DEALER FOUND THE IGNITION SWITCH WAS BAD AND HAD IT REPLACED. *SLC

Air Bags › FrontalCrash1 injured
Filed May 15, 2002NJ

CONSUMER'S VEHICLE WAS STRUCK ON DRIVER'S DOOR AND FORCED INTO A UNITY POLE. UPON IMPACT, NEITHER AIR BAG DEPLOYED. DEALER WAS NOTIFIED. *AK *TT DRIVER SUSTAINED MINOR INJURIES. *TT

Power Train › Automatic Transmission
Filed May 13, 2002TX

1) CAR RACES AS IF IN HIGH GEAR (WHILE IN REVERSE AND THEN IN DRIVE) BUT WON'T MOVE UNLESS YOU FLOOR IT. AFTER 200FT. OF FLOORING IT ..IT DROPS INTO GEAR AND RUNS NORMALLY. THE PROBLEM IS INTERMITTENT AND NOT SPECIFIC TO COLD WEATHER BUT ENGINE IS USUALLY COLD.. 2)PROBLEM IS COMMON TO DURANGOS...CAR SHIFTS FREELY FROM PARK TO REVERSE OR ANY OTHER GEAR WITHOUT HAVING TO ENGAGE THE BRAKE.*AK

Power Train › Automatic Transmission
Filed May 2, 2002MA

TRANSMISSION SLIPS OUT OF GEAR WHILE DRIVING 35-40 MPH, WHEN IN REVERSE IT WILL SHIFT TO NEUTRAL. DEALER REPLACED TRANSMISSION RANGE SENSOR, TCM AND QUICKLEARN. ON 30 APRIL 2002 AT 5 MPH TRANSMISSION SLIPPED FROM DRIVE TO NEUTRAL.*JB

Unknown or Other
Filed May 2, 2002WA

NO DESCRIPTION GIVEN.*JB

Visibility › Windshield
Filed Apr 12, 2002MO

WHEN WINDOWS ARE DOWN VEHICLE WILL START TO SHAKE VERY HEAVILY. CONSUMER HAD TO SLOWDOWN. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK

Power Train › Automatic Transmission
Filed Apr 6, 2002IN

AT 22000 MILES, MY TRANSMISSION STARTED JERKING WHILE DRIVING AT ANY SPEED. IT WAS TAKEN TO THE DEALER AND REPAIRED BUT IS DOING THE JERKING AGAIN. THE REAR TUMBLE SEATS WOULD NOT FOLD PROPERLY, TOOK IT TO DEALER...PROBLEM REPAIRED. AT 25080 MILES A BEARING SPUN, TOOK TO THE DEALER AND THEY WILL NOT REPAIR IT. IT IS STILL AT THE DEALERSHIP.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 4, 2002IN

A ROD IS KNOCKING AT 25000 MILES AND THERE IS "OIL SLUDGE".....WE HAVE KEPT UP MAINTENANCE ON THE VEHICLE BUT CHRYSLER WILL NOT COVER THE REPAIRS UNDER THE WARRANTY. I HAVE RESEARCHED THIS PROBLEM AND FOUND SEVERAL OTHER INCIDENTS SUCH AS MINE WITH THE "OIL SLUDGE."

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 29, 2002CA

AFTER VEHICLE SITS FOR A WHILE AND WHEN STARTING, IT MAKES A LOUD NOISE. DOES NOT HAVE FULL ACCELERATION POWER. WILL NOT PULL. TOOK TO DEALER, AND DEALER INDICATED PROBLEM WAS THE FAN. *AK DEALER HAS REPLACED THE AIR CONDITIONER COMPRESSOR AND ADDED INSULATION BETWEEN THE FIREWALL AND AIR CONDITIONER, HOWEVER NOISES AND LACK OF POWER STILL EXISTS. *SLC

Electrical System › Alternator/Generator/RegulatorFire
Filed Mar 26, 2002NJ

STARTER MOTOR SHORTED OUT AFTER VEHICLE WAS STARTED. STARTER MOTOR CAUGHT FIRE. I USED A FIRE EXTINGUISHER TO PUT OUT THE FIRE. VEHICLE WAS TOWED TO NEAREST DODGE FACILITY. STARTER REPLACED UNDER WARRANTY. NLM

Power Train › Axle AssemblyCrash
Filed Feb 19, 2002FL

CONSUMER WAS INVOLVED IN COLLISION DUE TO RUSTED FRONT AXLE. AS A RESULT, FRONT AXLE COMPLETELY BROKE OFF THE TIRE. *AK

Power Train › Automatic Transmission
Filed Feb 12, 2002TX

THE TRANSMISSION MAKES NOISE WHEN PUTTING IN REVERSE. THE CONSUMER STATED THAT HE HAD CONTINUOUS PROBLEMS WITH THE TRANSMISSION, BUT THE DEALER CAN NOT DUPLICATE THE PROBLEM, ON TWO OCCASIONS WHEN BACKING UP, THE TRANSMISSION POPPED BACK INTO PARK AND LOCKED UP. *YH

Structure › Body › Door
Filed Feb 12, 2002TX

CONSUMER STATED THERE WAS A RATTLING NOISE INSIDE THE DOOR.*JB *YH

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Feb 1, 2002MD

VEHICLE STALLED AT 35 MPH, NOT ABLE TO RESTART. VEHICLE WAS TOWED TO DEALER, # 10 FUSE WAS BLOWN. DEALER COULD NOT FIND STALLING PROBLEM. *AK

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Feb 1, 2002OH

CONSUMER RECEIVED RECALL NOTIFICATION (01V077000), CONSUMER WAS INFORMED BY THE DEALER THAT A PARTICULAR PART WOULD NEED TO BE ORDERED, CONSUMER HAD TO CONTACT THE DEALER ON 2 OCCASSIONS TO CHECK THE STATUS OF THE PARTS, WHICH TOOK ALMOST 2 MONTHS TO GET RESOLVED.*JB

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 30, 2002OH

WHILE DRIVING AT ANY SPEED VEHICLE WOULD STALL WITHOUT ANY INDICATION. DEALER AND MANUFACTURER HAVE BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. *AK

Steering › Rack and PinionCrash1 injured
Filed Jan 15, 2002OK

RACK AND PINION BROKE IN HALF WHILE DRIVING VEHICLE. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jan 4, 2002TX

VEHICLE WAS PARKED WITH ENGINE OFF, CONSUMER WAS HELPING CHILD OUT OF VEHICLE, WHEN CHILD BUMPED INTO SHIFT LEVER AND CAUSED IT TO SHIFT FROM PARK TO DRIVE. CONSUMER WAS ABLE TO JUMP IN, AND STOP VEHICLE. NO INJURIES. *JG *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Dec 27, 2001CO

DEALER ALREADY NOTIFIED-PREMATURE 1/4 INCH GROOVING IN ROTORS IS NOT NORMAL DURING MILD OPERATING CONDITIONS. I BELIEVE THE METALERGY IS DEFECTIVE IN HARDNESS AND WILL REQUIRE THE EXPENSE OF PREMATURE REPLACEMENT TO AVOID FAILURE RATHER THAN STANDARD SERVICE. *AK

Air Bags › FrontalCrash1 injured
Filed Dec 19, 2001IL

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 30MPH. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED INJURY. DEALER HAS BEEN NOTIFIED, AND WILL INSPECT VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Dec 17, 2001NJ

CONSUMER RECEIVED NOTIFICATION THAT HER VEHICLE WAS AFFECTED BY RECALL 01V077000 CONCERNING TRANSFER CASE. HOWEVER, DEALERSHIP HAS REFUSED SERVICE, AND RECALL HAS YET TO BE REMEDIED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*AK

Power Train › Automatic TransmissionCrash1 injured
Filed Dec 17, 2001AR

CONSUMER PUT VEHICLE IN DRIVE WHILE FOOT WAS ON THE BRAKE, WHILE EASING OFF THE BRAKE, THE VEHICLE JERKED AND WENT BACKWARD CAUSING THE DRIVER DOOR TO HIT THE CONSUMER IN THE FACE AND THE CONSUMER TO FALL OUT ONTO THE PAVEMENT, CONSUMER NOTICED THAT THE GEAR SHOWN WAS DRIVE NOT REVERSE. *SLC

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed Oct 25, 2001FL

GEAR SHIFT INDICATOR DOESN'T INDICATE WHAT GEAR VEHICLE IS IN. WILL PUT VEHICLE IN PARK WITH INDICATOR STAYING IN PARK.*AK CONSUMER STATES GEAR SHIFT MAY NOT INDICATE ANY GEAR AT ALL. *JB

Power Train › Automatic Transmission
Filed Oct 25, 2001FL

WHEN GEAR SHIFT LEVER IS PUT ALL THE WAY INTO PARK POSITIONING, SOMETIMES VEHICLE WILL NOT INDICATE IT IS IN ANY GEAR AT ALL. THERE IS A SQUARE WHICH SURROUNDS THE P, D, N, ETC. ON THE GEAR INDICATOR, AND NONE OF THEM WILL BE OUTLINED. IN ADDITION TO SOMETIMES NOT INDICATING THE CAR IS IN GEAR, IT CAN BE IN A DIFFERENT GEAR THAN INDICATED. IT CAN SAY IT IS IN DRIVE BUT WHEN ACCELORATOR IS DEPRESSED THE VEHICLE DOES NOT GO ANYWHERE. IT SIMPLY REVS AS IF IT IS IN NEUTRAL. I CONSIDER THIS A SAFETY PROBLEM AS THE VEHICLE COULD ROLL OVER MY SMALL CHILDREN IF I THINK IT IS IN PARK BUT IT ACTUALLY ISN'T. THE VEHILCE HAS BEEN IN FOR REPAIR 3 TIMES AND I AM TOLD THIS HAPPENS BUT THERE IS NO REPAIR FOR THE PROBLEM.*AK

Equipment › Electrical
Filed Sep 18, 2001AR

ASH TRAY POORLY LOCATED. NO LIGHT IN OR AROUND THE ASH TRAY.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Sep 6, 2001TN

ENGINE CHECK LIGHT CAME ON WHILE DRIVING. WHEN DEALER INSPECTED VEHCLE A CRACK WAS FOUND IN FUEL TANK. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 8, 2001NY

THERE IS NO SHIFT INTERLOCK PRESENT IN AUTOMATIC TRANSMISSION ASSEMBLY. CONSUMER IS ABLE TO TAKE THE VEHICLE OUT OF PARK WITHOUT DEPRESSING BRAKES. ERGO, A CHILD COULD EASILY SHIFT A VEHICLE OUT OF PARK. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Suspension › Rear
Filed Aug 3, 2001MI

THIS VEHICLE AND ALL OTHER DURANGOS ARE NOT SAFE AT THIS SPEED, TO STAY ON TRACK OVER UN-EVEN ROAD. THIS CAN CAUSE SEVEAR ACCIDENTS ON FWY USE AS I-75 OR I-94 IN DETROIT. PLEASE LOOK ALSO AT THE FORD EXPLORE UP TO THE NEW MODEL WHICH HAS FINALY A INDEPENTED REAR , THERFORE A SMALLER ROLL-OVER INCEDENT RATE WILL RESULT. PLEASE CONTACT ME FOR FURTHER INFORMATION.*AK

Equipment › Appliance › Air Conditioner
Filed Aug 3, 2001MO

A/C FAILED THREE TIMES W/I FIRST 90 DAYS OF OWNERSHIP. DEALER STATES THEY HAVE REPLACED ALL PARTS, BUT FAILURE RETURNS. THEY HAVE OTHER VEHICLES PRESENTING WITH SAME PROBLEM. DEALER STATES THIS IS MANUFACTURING PROBLEM.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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