THE AIR CONDITION BLOW OUT HOT AIR NOT COLD AIR CAUSING PROBLEM. DEALERSHIP IS AWARE OF PROBLEM. TS
2001 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
THE FRONT AXLE OF THIS DODGE DURANGO HAS EXCESSIVE NOISE, ABOUT 50 DECIBELS WHEN DRIVEN OVER THE SPEED OF 40 MILES PER HOUR. THE ENTIRE FRONT AXLE HAS BEEN REPLACED ONCE BY MELTON SALES OF CLAREMORE, OK. THE NOISE CAME BACK IN TWO DAYS. I HAVE A SCHEDULED REPAIR FOR 11/11/02 FOR ANOTHER ATTEMPT. THE TOTAL DOWN TIME FOR THIS REPAIR IS 4 WEEKS, AS PARTS AND LABOR TAKE LONG PERIODS OF TIME. I AM EXTREMELY UNHAPPY ABOUT THIS SITUATION, ESPECIALLY FOR A $36000 VEHICLE. DODGE WILL LOSE MY BUSINESS AFTER THE REPAIR IS FINISHED. DT
CONSUMER STATE WHILE FIVE YEAR OLD CHILD WAS PASS THROUGH FRONT TO BACK SEAT WITH VEHICLE RUNNING CHILD PANTS LEG PULL GEAR SHIFT INTO DRIVE CAUSING VEHICLE TO RUN INTO GARAGE WITHOUT DEPRESSING THE BRAKE PEDAL. PLEASE PROVIDE FURTHER INFORMATION. TS
CONSUMER STATES HAVING PROBLEMS WITH IGNITION SWITCH AS OTHER KEY CAN START HER ENGINE . DEALER WAS CONTACTED. MR
THE LIGHTWEIGHT LOCKING LATCHPLATES HAVE NEVER LOCKED PROPERLY. I MUST USE LOCKING CLIPS IN ORDER TO SECURE MY CAR SEATS (BECAUES THERE IS AN EMERGENCY LOCKING RETRACTOR). THE SEAT BELT FAILS THE LOCKABILITY STANDARD AND MAKES CAR SEAT INSTALLATION VERY MR
CONSUMER STATES, VEHICLE WILL VIBRATE WHEN APPLYING THE BRAKES. DEALER WAS NOTIFIED AND REPLACED THE FRONT PADS TWICE. CONSUMER BELIEVES, THE ROTORS ARE THE PROBLEM.*JB
WHEN ENGINE IS ON AND IN PARK, CONSUMER IS ABLE TO MOVE INTO ANY GEAR WITHOUT PRESSING THE BRAKES. *AK CONSUMER CALLED CHRYSLER CORPORATION TO COMPLAIN. THEY WOULD NOT TAKE THE COMPLAINT. CONSUMER ADVISED CONSUMER TO BE CAREFUL NOT TO ACCIDENTALLY HIT THE GEAR SHIFT WHEN THE VEHICLE WAS ON. *JG
COMPUTER DIDN'T RECOGNIZE THE SWITCH TO START VEHICLE. DEALER HAS BEEN NOTIFIED ,AND THEY CHANGED ELECTRONIC SHIFT TRANSPORT CASE, AND THE PROBLEM IS STILL REOCCURRING.*AK *JB
WHILE AT A STOP LIGHT ANOTHER VEHICLE HIT CONSUMER IN THE REAR, BOTH PASSENGER'S SIDE AND DRIVER'S SIDE SEATBACKS FELL BACKWARDS. SINCE THE INCIDENT PASSENGER'S SIDE SEAT DOES NOT WORK PROPERLY, SEAT WON'T COME ALL THE WAY UP. *AK THERE WERE 2 INJURIES.*JB
GEAR SHIFT MECHANISM ENGAGES WITHOUT PRESSING FOOT ON BRAKE. A SMALL CHILD WAS ABLE TO PUT INTO GEAR. CONSUMER FEELS THIS IS VERY DANGEROUS. *AK *SCC
KEY WAS IN IGNITION WHILE ENGINE WAS TURNED OFF AND CHILD SHIFTED VEHICLE OUT OF PARK INTO DRIVE WITHOUT DEPRESSING BRAKES, CAUSING VEHICLE TO ROLL. PLEASE PROVIDE FURTHER INFORMATION.*AK
THIS CAR IS ONLY ONE YEAR OLD AND THE TRANSMISSION WENT OUT. THIS IS UNHEARD OF. THE VEICHLE HAS BEEN IN THE SHOP FOR OVER A WEEK LEAVING ME WITH NO TRANSPORTATION. NO ARRANGEMENT WERE MADE FOR A FREE RENTAL BECAUSE I DID NOT HAVE AN EXTENDED WARRANTY ON A ONE YEAR OLD CAR!. UNHAPPY CUSTOMER.*AK
CONSUMER STATED THE VEHICLE STALLED WHILE DRIVING, AFTER STALLING THE ENGINE WOULD TURN OVER BUT NOT START, THE MESSAGE NO BUS APPEARED RIGHT WHEN THE ENGINE STALLED, THE DEALER REPLACED THE POWERTRAIN CONTROL MODULE AND THE PCM CRANKSHAFT.*JB
I WAS NOT TOLD THERE WAS NO SAFETY FEATURE ON THIS VEHICHLE. YOU DO NOT HAVE TO APPLY THE BRAKE TO PUT IT IN GEAR WHILE THE CAR IS ON. SO MY ONE YEAR OLD DROVE THE DURANGO THREW THE GARAGE. AND DODGE TOLD ME IT WAS ON THERE THE FEATURE BUT THE SEARCHED AND DID NOT FIND IT. SO I FOUND OUT THAT THE 2003 HAS THIS SAFETY FEATURE AND THEY WILL NOT TELL ME WHY ITS ON THERE NOW. AND THEY WILL NOT PUT ONE ON IT OR GET US IN A 2003. I THOUGHT ALL VEHICHLES WERE SUPPOSE TO HAVE THEM FOR SAFETY REASONS LIKE WHAT MY BABY DID. PLEASE HELP US TO GET OUR TRUCK CHILD PROOF. *AK
TRANSMISSION SLIPS OUT OF GEAR WHILE DRIVING. WHEN IN DRIVE IT WILL SHIFT INTO NEUTRAL. CONSUMERS SON WAS ABLE TO JARR THE GEAR SHIFT LEVER BY CLIMBING ACROSS THE SEAT. THE GEAR SHIFT IS ABLE TO MOVE FROM GEAR TO GEAR AND OUT OF PARK WITH OUT THE VEHICLE BEING ON. THE DEALER INFORMED CONSUMER THAT THIS VEHICLE WAS BUILT WITHOUT THIS VITAL SAFETY FEATURE. *JG
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
THE ELECTRIC DRIVER'S SEAT HAS A SLIGHT REARWARD OR ROCKING MOTION WHEN I STEP ON THE GAS EITHER STARTING IN TRAFFIC, OR ACCELERATING. THE SEAT HAS A SLIGHT FORWARD MOTION OR ROCKING WHEN I'M SLOWING DOWN, OR STOPPING. THE SEAT HAS HAD THIS CONDITION SINCE IT HAS HAD APROXIMATELY 5,000 ON IT. I HAVE NOT REPORTED IT TO THE MANUFACTURER OR THE DEALER WHERE I BOUGHT IT BECAUSE I HAVE BEEN TOLD BY OTHERS WHO HAVE REPORTED IT THAT DODGE AND DAIMLER CHRYSLER DO NOT CONSIDER IT A DEFECT, AND WILL NOT REPAIR IT.*AK
CONSUMER STATES DOOR LOCKS FAILED TWICE. *YD
I WAS ENTERING THE FREE WAY ON 05/10 AND MY CAR DIED. IT WOULD NOT ACCELERATE OR MOVE AT ALL. I WAS TOWED TO THE DEALER AND THEY REPAIRED IT. THEY SAID THAT THE COMPUTER DIED AND THEY HAD TO ORDER A NEW COMPUTER. AFTER RECEIVING IT BACK ON 05/18 I DROVE IT FOR 5 DAYS AND THEN ON MAY 23 THE CAR DIED IN THE MIDDLE OF AN INTERSECTION. IT IS NOW AT THE DODGE DEALER WHERE THEY ARE WAITING FOR A PART.*AK
WHILE DEPRESSING BRAKE PEDAL, BACKING VEHICLE OUT, IT STARTED TO TRAVEL FAST DUE TO GAS PEDAL AND BRAKE PEDAL BEING TOO CLOSE TO EACH OTHER PLEASE PROVIDE FURTHER INFORMATION.*AK
WINDSHIELD WIPERS SUDDENLY STOPPED WORKING WHILE DRIVING IN HEAVY RAIN. VEHICLE AT DEALERSHIP AT THIS TIME.*AKWITH THE WINDSHEILD WIPERS INOPERABLE, MAKING IT IMPOSSIBLE TO EXIT OFF THE ROAD. THE DEALER INFORMED CONSUMER THE PROBLEM IS WITH THE IGNITION SWITCH. IT WAS REPLACED. *JG
INTERMITTENTLY, RADIO WILL GO OUT, ELECTRIC DOOR LOCKS AND POWER WINDOWS WILL NOT WORK. DEALER CANNOT FIND CAUSE. *AK DEALER FOUND THE IGNITION SWITCH WAS BAD AND HAD IT REPLACED. *SLC
CONSUMER'S VEHICLE WAS STRUCK ON DRIVER'S DOOR AND FORCED INTO A UNITY POLE. UPON IMPACT, NEITHER AIR BAG DEPLOYED. DEALER WAS NOTIFIED. *AK *TT DRIVER SUSTAINED MINOR INJURIES. *TT
1) CAR RACES AS IF IN HIGH GEAR (WHILE IN REVERSE AND THEN IN DRIVE) BUT WON'T MOVE UNLESS YOU FLOOR IT. AFTER 200FT. OF FLOORING IT ..IT DROPS INTO GEAR AND RUNS NORMALLY. THE PROBLEM IS INTERMITTENT AND NOT SPECIFIC TO COLD WEATHER BUT ENGINE IS USUALLY COLD.. 2)PROBLEM IS COMMON TO DURANGOS...CAR SHIFTS FREELY FROM PARK TO REVERSE OR ANY OTHER GEAR WITHOUT HAVING TO ENGAGE THE BRAKE.*AK
TRANSMISSION SLIPS OUT OF GEAR WHILE DRIVING 35-40 MPH, WHEN IN REVERSE IT WILL SHIFT TO NEUTRAL. DEALER REPLACED TRANSMISSION RANGE SENSOR, TCM AND QUICKLEARN. ON 30 APRIL 2002 AT 5 MPH TRANSMISSION SLIPPED FROM DRIVE TO NEUTRAL.*JB
NO DESCRIPTION GIVEN.*JB
WHEN WINDOWS ARE DOWN VEHICLE WILL START TO SHAKE VERY HEAVILY. CONSUMER HAD TO SLOWDOWN. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK
AT 22000 MILES, MY TRANSMISSION STARTED JERKING WHILE DRIVING AT ANY SPEED. IT WAS TAKEN TO THE DEALER AND REPAIRED BUT IS DOING THE JERKING AGAIN. THE REAR TUMBLE SEATS WOULD NOT FOLD PROPERLY, TOOK IT TO DEALER...PROBLEM REPAIRED. AT 25080 MILES A BEARING SPUN, TOOK TO THE DEALER AND THEY WILL NOT REPAIR IT. IT IS STILL AT THE DEALERSHIP.*AK
A ROD IS KNOCKING AT 25000 MILES AND THERE IS "OIL SLUDGE".....WE HAVE KEPT UP MAINTENANCE ON THE VEHICLE BUT CHRYSLER WILL NOT COVER THE REPAIRS UNDER THE WARRANTY. I HAVE RESEARCHED THIS PROBLEM AND FOUND SEVERAL OTHER INCIDENTS SUCH AS MINE WITH THE "OIL SLUDGE."
AFTER VEHICLE SITS FOR A WHILE AND WHEN STARTING, IT MAKES A LOUD NOISE. DOES NOT HAVE FULL ACCELERATION POWER. WILL NOT PULL. TOOK TO DEALER, AND DEALER INDICATED PROBLEM WAS THE FAN. *AK DEALER HAS REPLACED THE AIR CONDITIONER COMPRESSOR AND ADDED INSULATION BETWEEN THE FIREWALL AND AIR CONDITIONER, HOWEVER NOISES AND LACK OF POWER STILL EXISTS. *SLC
STARTER MOTOR SHORTED OUT AFTER VEHICLE WAS STARTED. STARTER MOTOR CAUGHT FIRE. I USED A FIRE EXTINGUISHER TO PUT OUT THE FIRE. VEHICLE WAS TOWED TO NEAREST DODGE FACILITY. STARTER REPLACED UNDER WARRANTY. NLM
CONSUMER WAS INVOLVED IN COLLISION DUE TO RUSTED FRONT AXLE. AS A RESULT, FRONT AXLE COMPLETELY BROKE OFF THE TIRE. *AK
THE TRANSMISSION MAKES NOISE WHEN PUTTING IN REVERSE. THE CONSUMER STATED THAT HE HAD CONTINUOUS PROBLEMS WITH THE TRANSMISSION, BUT THE DEALER CAN NOT DUPLICATE THE PROBLEM, ON TWO OCCASIONS WHEN BACKING UP, THE TRANSMISSION POPPED BACK INTO PARK AND LOCKED UP. *YH
CONSUMER STATED THERE WAS A RATTLING NOISE INSIDE THE DOOR.*JB *YH
VEHICLE STALLED AT 35 MPH, NOT ABLE TO RESTART. VEHICLE WAS TOWED TO DEALER, # 10 FUSE WAS BLOWN. DEALER COULD NOT FIND STALLING PROBLEM. *AK
CONSUMER RECEIVED RECALL NOTIFICATION (01V077000), CONSUMER WAS INFORMED BY THE DEALER THAT A PARTICULAR PART WOULD NEED TO BE ORDERED, CONSUMER HAD TO CONTACT THE DEALER ON 2 OCCASSIONS TO CHECK THE STATUS OF THE PARTS, WHICH TOOK ALMOST 2 MONTHS TO GET RESOLVED.*JB
WHILE DRIVING AT ANY SPEED VEHICLE WOULD STALL WITHOUT ANY INDICATION. DEALER AND MANUFACTURER HAVE BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. *AK
RACK AND PINION BROKE IN HALF WHILE DRIVING VEHICLE. *AK
VEHICLE WAS PARKED WITH ENGINE OFF, CONSUMER WAS HELPING CHILD OUT OF VEHICLE, WHEN CHILD BUMPED INTO SHIFT LEVER AND CAUSED IT TO SHIFT FROM PARK TO DRIVE. CONSUMER WAS ABLE TO JUMP IN, AND STOP VEHICLE. NO INJURIES. *JG *AK
DEALER ALREADY NOTIFIED-PREMATURE 1/4 INCH GROOVING IN ROTORS IS NOT NORMAL DURING MILD OPERATING CONDITIONS. I BELIEVE THE METALERGY IS DEFECTIVE IN HARDNESS AND WILL REQUIRE THE EXPENSE OF PREMATURE REPLACEMENT TO AVOID FAILURE RATHER THAN STANDARD SERVICE. *AK
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 30MPH. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED INJURY. DEALER HAS BEEN NOTIFIED, AND WILL INSPECT VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
CONSUMER RECEIVED NOTIFICATION THAT HER VEHICLE WAS AFFECTED BY RECALL 01V077000 CONCERNING TRANSFER CASE. HOWEVER, DEALERSHIP HAS REFUSED SERVICE, AND RECALL HAS YET TO BE REMEDIED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*AK
CONSUMER PUT VEHICLE IN DRIVE WHILE FOOT WAS ON THE BRAKE, WHILE EASING OFF THE BRAKE, THE VEHICLE JERKED AND WENT BACKWARD CAUSING THE DRIVER DOOR TO HIT THE CONSUMER IN THE FACE AND THE CONSUMER TO FALL OUT ONTO THE PAVEMENT, CONSUMER NOTICED THAT THE GEAR SHOWN WAS DRIVE NOT REVERSE. *SLC
GEAR SHIFT INDICATOR DOESN'T INDICATE WHAT GEAR VEHICLE IS IN. WILL PUT VEHICLE IN PARK WITH INDICATOR STAYING IN PARK.*AK CONSUMER STATES GEAR SHIFT MAY NOT INDICATE ANY GEAR AT ALL. *JB
WHEN GEAR SHIFT LEVER IS PUT ALL THE WAY INTO PARK POSITIONING, SOMETIMES VEHICLE WILL NOT INDICATE IT IS IN ANY GEAR AT ALL. THERE IS A SQUARE WHICH SURROUNDS THE P, D, N, ETC. ON THE GEAR INDICATOR, AND NONE OF THEM WILL BE OUTLINED. IN ADDITION TO SOMETIMES NOT INDICATING THE CAR IS IN GEAR, IT CAN BE IN A DIFFERENT GEAR THAN INDICATED. IT CAN SAY IT IS IN DRIVE BUT WHEN ACCELORATOR IS DEPRESSED THE VEHICLE DOES NOT GO ANYWHERE. IT SIMPLY REVS AS IF IT IS IN NEUTRAL. I CONSIDER THIS A SAFETY PROBLEM AS THE VEHICLE COULD ROLL OVER MY SMALL CHILDREN IF I THINK IT IS IN PARK BUT IT ACTUALLY ISN'T. THE VEHILCE HAS BEEN IN FOR REPAIR 3 TIMES AND I AM TOLD THIS HAPPENS BUT THERE IS NO REPAIR FOR THE PROBLEM.*AK
ASH TRAY POORLY LOCATED. NO LIGHT IN OR AROUND THE ASH TRAY.
ENGINE CHECK LIGHT CAME ON WHILE DRIVING. WHEN DEALER INSPECTED VEHCLE A CRACK WAS FOUND IN FUEL TANK. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
THERE IS NO SHIFT INTERLOCK PRESENT IN AUTOMATIC TRANSMISSION ASSEMBLY. CONSUMER IS ABLE TO TAKE THE VEHICLE OUT OF PARK WITHOUT DEPRESSING BRAKES. ERGO, A CHILD COULD EASILY SHIFT A VEHICLE OUT OF PARK. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
THIS VEHICLE AND ALL OTHER DURANGOS ARE NOT SAFE AT THIS SPEED, TO STAY ON TRACK OVER UN-EVEN ROAD. THIS CAN CAUSE SEVEAR ACCIDENTS ON FWY USE AS I-75 OR I-94 IN DETROIT. PLEASE LOOK ALSO AT THE FORD EXPLORE UP TO THE NEW MODEL WHICH HAS FINALY A INDEPENTED REAR , THERFORE A SMALLER ROLL-OVER INCEDENT RATE WILL RESULT. PLEASE CONTACT ME FOR FURTHER INFORMATION.*AK
A/C FAILED THREE TIMES W/I FIRST 90 DAYS OF OWNERSHIP. DEALER STATES THEY HAVE REPLACED ALL PARTS, BUT FAILURE RETURNS. THEY HAVE OTHER VEHICLES PRESENTING WITH SAME PROBLEM. DEALER STATES THIS IS MANUFACTURING PROBLEM.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Dodge Durango → · Every Durango year → · How the figures are calculated →