2001 Dodge Durango complaints

FRONT WHEEL FELL (FROM THE BALL JOINTS TO THE TIRE) OFF OUR 2001 DODGE DURANGO CAUSING THE VEHICLE TO CRASH INTO A CURB. APPEARED TO BE FAULTY BALL JOINT (AREA), CHRYSLER INVESTIGATED AND SAID IT WASN'T FAULTY EQUIPMENT. THIS SEEMS TO BE A COVER-UP ON CHRYSLERS PART. PEOPLE IN MY FAMILY COULD HAVE DIED. THE AIR BAGS DID NOT DEPLOY DURING THIS ACCIDENT.*AK EA03-023

CONSUMER STATED THAT THE FRONT UPPER BALL JOINTS HAVE WORN OUT COMPLETELY. VEHICLE IS IN A REPAIR SHOP AT THIS MOMENT FOR UPPER BALL JOINT REPAIRS.*AK

I HAVE A 2001 DODGE DURANGO, AND OVER THE LAST FEW MONTHS I HAVE NOTICED A PROBLEM WITH MY FRONT END. APPROX. 3-4 WEEKS AGO I BROUGHT MY TRUCK INTO NTB FOR THIS TO BE CHECKED. THEY SOLD ME ON NEW FRONT BRAKES AND ROTORS, FRONT-END ALIGNMENT, AND TIRE ROTATION. THIS DID NOT FIX THE ISSUE. SO LAST WEEK, I BROUGHT THE TRUCK INTO PEP BOYS, AND WAS TOLD THAT THEY THOUGHT THE RACK AND PINION STEERING WAS BAD, BUT NEEDED TO BRING IT INTO A DODGE DEALER. TODAY I BROUGHT MY TRUCK INTO THE LOCAL DODGE DEALER, AND WAS TOLD THAT IT WAS MY UPPER AND LOWER BALL JOINTS. MY VEHICLE ONLY HAS 45,000, AND EVERY PERSON I HAVE SPOKEN WITH HAS TOLD ME THAT THIS SHOULD HAVE LASTED FOR AT LEAST 100,000 MILES. THIS SHOULD BE ANOTHER TESTAMENT TO AN ISSUE WITH THE DURANGO BALL JOINTS. I WOULD ALSO LIKE TO ADD THAT BOTH THE DEALER AND MANUFACTURE WERE NOT FORTHCOMING WITH ANY INFORMATION ABOUT THE PENDING INVESTIGATION, AND VERY ELUSIVE WHEN QUESTIONED.*AK

WHILE DRIVING 65 MPH THE VEHICLE BEGAN TO SLOW DOWN. THE CONSUMER PULLED TO THE SIDE OF THE ROAD AND CHECKED UNDER THE HOOD BUT DIDN'T SEE ANYTHING THAT COULD HAVE CAUSED THE PROBLEM. THE CONSUMER RE-ENTER THE VEHICLE AND WHEN HE ATTEMPTED TO START THE VEHICLE IT ONLY MAD A CLICK SOUND. THE VEHICLE WAS TOWED TO A TECHNICIAN WHO INDICATED THE ENGINE SEIZED. *AK *CB *NLM

CONSUMER STATES THAT THE FRONT SUSPENSION BALL JOINT IS WEARING OUT PREMATURELY. DEALER NOTIFIED.*AK

*AKCONSUMER STATES THAT THE UPPER BALL JOINT IS FAILING. DEALER NOTIFIED.

CONSUMER STATES THAT THE UPPER BALL JOINT IS WEARING OUT PREMATURELY. DEALER NOTIFIED.*AK

CONSUMER CALLED COMPLAINING ABOUT STEERING TRACK ROD. WHILE DRIVING AT 40 MPH VEHICLE STARTED STALLING, AND COULD NOT CONTROL THE VEHICLE.DEALER WAS CONTACTED, AND STATED THAT THE PROBLEM WAS WITH THE STEERING TRACK ROD, AND THAT THE VEHICLE FAILED MECHANICALLY. MANUFACTURER WAS CONTACTED, AND STATED THAT THERE WAS NOTHING THEY COULD DO.*AK

THE CONSUMER STATED THAT WHEN THE BRAKES WERE APPLIED THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE WHEN ON A DRY PAVEMENT. THIS OCCURRED TWICE IN A TWO MONTH PERIOD. THE ANTILOCK BRAKES DIDN'T ENGAGE. *AK *CB *NLM

CONSUMER STATED VEHICLE WAS OUT OF ALIGNMENT. VEHICLE WAS SERVICED, TECHNICIAN NOTICED BALL JOINTS NEEDED TO BE REPLACED. *AK

40,000 MILES AND THE BALL JOINTS ARE COMPLETELY WORN OUT. ALSO HAD TO PUT A NEW STEERING RACK ON. BALL JOINTS MAKE POPPING SOUND AND STEERING IS JUMPY CAUSING THE VEHICLE TO VEER IN UNPREDICTABLE DIRECTIONS. CHRYSLER WON'T STAND BEHIND AND WANTS $$$ TO FIX. DOESN'T SEEM THAT BALL JOINTS SHOULD WEAR SO QUICKLY. *AK

UPPER BALL JOINT FAILURE CAUSED PREMATURE WEAR OF ALL 4 TIRES, WHICH NEEDED REPLACEMENT, PER MECHANIC.*AK

FRONT SUSPENSION HAS WOBBLE. FRONT TIRES SHOWED SIGN OF WEAR ON THE OUTSIDE EDGE WITHIN 18K MILES. PERFORMED AN ALIGNMENT AT 24000 MILES. FRONT END OF THE DURANGO STILL HAS STEERING WHEEL WOBBLE AT 60 MPH AT 40K MILES. ISSUE SEEMS SIMILAR TO NHTSA ACTION NUMBER PE03032. HAVE NOT HAD THE FRONT END SUSPENSION LOOKED AT, AND THE CAR IS OUT OF WARRANTY.*AK

I HAVE A 2001 DODGE DURANGO THAT HAD THE UPPER CONTROL ARM AND LOWER BALL JOINTS WORE OUT PREMATURELY. THE VEHICLE HAS 50599 MILES. TOOK THE VEHICLE IN TO REPAIR THE A/C BLOWER. THE DEALER CALLED TO TELL ME DURING THE TEST DRIVE, THEY HEARD POPPING NOISES IN THE FRONT END. THEY CHECKED THE BALL JOINTS AND CONTROL ARMS AND FOUND THEM TO BE OUT OF TOLERANCE AND NEEDED TO BE REPLACED. QUESTION WHY THE TOOK A "TEST DRIVE" TO CHECK THE A/C BLOWER. I SUSPECT THEY KNEW THERE WAS A PROBLEM WITH THE BALL JOINTS AND CONTROL ARMS ON THIS MODEL AND WANTED TO HAVE IT CORRECTED.*AK

I HAVE 2001 DODGE DURANGO AND RECENTLY HEARD NOISES IN THE FRONT END ,AND THE VEHICLE SEEMS TO SKIP ACROSS THE ROAD WHEN GOING OVER BUMPS. IN ADDITION, THE RIGHT SIDE TIRES BOTH FRONT AND BACK ARE WEARING ON THE OUTSIDE. THE LEFT SIDE IS WEARING NORMALLY. WHILE GOING OVER BUMPS, THE STEERING WHEEL AT TIMES, IS ALMOST THROWN OUT OF YOUR HANDS. VEHICLE ALSO SEEMS TO BE RIDING VERY ROUGH THAN WHEN FIRST PURCHASED. DEALER INSPECTED FRONT END AND CLAIMED THERE WERE NO PROBLEMS.*AK

FRONT TIRES STARTED WEARING EXCESSIVEY ON THE OUTER EDGE WITH LESS THAN 2000 MILES ON VEHICLE ACCOMPANIED BY HARD PULLING TO THE RIGHT. VEHICLE HAS BEEN TO TAKEN TO TWO DIFFERENT DEALERS WITH MINIMAL RESULTS. IT WAS FIRST DIAGNOSED AS AN ALINGMENT PROBLEM, DEALER SUPPOSEDLY ALIGNED VEHICLE TO FACTORY SPECS. THE SECOND VISIT I WAS TOLD THE SPRING ISOLATORS WERE MISALIGNED (REALIGNED ISOLATORS AND FRONT END). "COMPLAINTS ABOUT SERVICE AND CONTINUOS PROBLEMS ADDRESSED TO SERVICE MANAGER". I WAS OFFERED A FREE OIL CHANGE AS COMPENSATION. THIRD VISIT WAS TO DIFFERENT DEALER WHO IDENTIFIED THE PROBLEM AS WORN RIGHT FRONT UPPER BALL JOINT (REPLACED PARTS). VEHICLE WAS TAKEN IN AGAIN RECENTLY AT 36000 MILES WITH EXCESSIVE TIRE WEAR AND UNCONTROLLABLE PULL TO THE RIGHT. DEALER STATED THAT THE GOODYEAR LS TIRES WERE THE PROBLEM SINCE THEY ARE ONLY A 30,000 MILE TIRE AND CROSS ROTATED THE LT. AND RT. FRONT TIRES AS A FIX. I IMMEDIATELY FOLLOWED UP WITH A VISIT TO THE LOCAL GOODYEAR DEALER AND THE FIRST SUGGESTION WAS I GET A FRONT END ALIGNMENT AND TOLD ME THAT THE GOODYEAR TIRES ON THE VEHICLE ARE 40,000 MILE PLUS. ALL PROBLEMS HAVE ALL OCCURED DURING THE WARRANTY PERIOD. ADDITIONALLY I CALLED CHRYSLER TO INQUIRE ABOUT NOTED PROBLEMS AND WAS TOLD THEY HAD NOT RECEIVED ANY COMPLAINTS OR HISTORY OF FRONT END PROBLEMS WITH DURANGOS. I DID REQUEST TO START A CUSTOMER PROBLEM FILE AND EXPRESSED MY CONCERN ABOUT BOTH DEALERSHIPS RELUCTANCE TO PROVIDE QUALITY SERVICE FOR WARRANTY WORK. FINALL

ON OCCASION WHEN I AM TURNING SHARP THE FRONT SUSPENSION WILL POP. I HAVE HEARD THIS SOUND EVER SINCE THE VEHICLE WAS PURCHASED (NEW). THE SERVICE FACILITY AT THE DODGE DEALER WAS UNABLE TO FIND ANYTHING WRONG.*AK

LOST CONTROL OF 2001 DODGE DURANGO ON BROKEN ARROW EXPRESSWAY BETWEEN HARVARD AND LEWIS , HEADING WEST THERE HAS BEEN SEVERAL TIMES THAT THIS HAS HAPPENED, NOT ALL AT THE SAME LOCATION. I FEEL THERE IS A PROBLEM WITH MY DODGE, AND THE ROAD AT THIS LOCATION IS EXTREMELY BAD. I CALLED THE HIGHWAY DEPT. LEFT A MESSAGE BUT NEVER HEARD BACK.

WHEN THE BRAKES ARE APPLIED QUICKLY AND HARD, PEDAL WILL ONLY GO HALF WAY AS IF SOMETHING IS BLOCKING THEM AND THE BRAKES DID NOT GRAB. THEY SEEMED TO GLIDE OR SLIDE AS IF GLAZED NO MATTER HOW MUCH PRESSURE IS APPLIED. HOWEVER WHEN YOU TAKE YOUR FOOT OFF OF THE BRAKES AND PRESS THEM AGAIN,THE BRAKES WILL GRAB HARD CAUSING THE WHEELS TO LOCK UP. THIS HAS HAPPENED A COUPLE OF TIMES WITH AN ACCIDENT RESULTING ONE TIME. NO INJURIES BUT A LOT OF MESSED UP NERVES AS MY FAMILY WAS WITH ME. AFTER SOME RESEARCH AND THE ABILITY TO REPEAT ON COMMAND, I'VE DECIDED TO FILE A COMPLAINT IN HOPES THAT DODGE WILL ISSUE SOME SORT OF RECALL FOR A THOROUGH INSPECTION AND REPAIR. THIS IS VERY DANGEROUS AND MAKES THE DURANGO A DANGER TO DRIVE KNOWING I MAY OR MAY NOT LOCK UP THE BRAKES CAUSING LOSS OF CONTROL EVEN THOUGH I HAVE ABS AND ANTI-SKID DIFFERENTIAL. PLEASE INVESTIGATE AND REPLY. MY INSURANCE COMPANY IS SUPPOSEDLY INVESTIGATING FOR ME BUT I HAVE NOT HEARD A WORD. PLEASE ADVISE ME ON THE BEST COURSE OF ACTION. THANK YOU.*AK

CONSUMER STATES THAT SHIFTER CAN BE MOVED WITHOUT PUSHING ON THE BRAKE.*AK

VEHICLE LUGS:NUTS WERE TOO TIGHT, CAUSING THE LUG:NUTS TO SNAP OFF. DEALER NHOTIFIED. *AK

BOTH REAR LEAF SPRING ASSEMBLIES BROKE. *JB *SCC *JB

CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THE ENGINE BLEW, CAUSING THE CONSUMER TO PULLOVER. DEALER NOTIFIED.*AK

WINDSHIELD GLASS CONTAINS RIPPLES IN THE OPERATORS LINE OF SIGHT CAUSING AN OBSTRUCTED VIEW. WE RECENTLY PURCHASED THIS VEHICLE. *JB

INTERMITTENTLY BRAKES LOCK UP WHILE DRIVING CAUSING STEERING WHEEL AND VEHICLE TO SHUDDER EXCESSIVELY, ALMOST RESULTING IN A COLLISION.*AK

UPPER AND LOWER BALL JOINTPROBLEMS. VEHICLE WAS TAKEN IN TO THE DEALER, AND SHE WAS TOLD THAT SHE SHOULD NOT BE DRIVING THE VEHICLE. MANUFACTURER WAS CONTACTED, AND STATED THAT THEY HAD NO OTHER COMPLAINTS BUT THEY WERE WILLING TO SPLIT THE CHARGES.*AK

WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE WAS OVERHEATING AND CLOGGED UP. DEALER WAS AWARE OF PROBLEM. PLEASE FILL IN ADDITIONAL INFORMATION. *AK

WHEN THE BRAKES WERE DEPRESSED SUDDENLY OR HARD THEY WOULD NOT HOLD AND THE VEHICLE WOULD SKID. THE ABS DRUMS WERE WARPED BUT THE PADS WERE NOT WORN PER THE DEALERSHIP. *NLM. *AK

THE VEHICLE EXPERIENCED THE SAME DEFECT AS NHTSA RECALL # 03V-078000 WHICH WAS RELATED TO THE STEERING COLUMN ELECTRICAL CONNECTION. THE CONSUMERS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *NLM

WHEN THE CONSUMER ATTEMPTED TO APPLY THE BRAKES THE PEDAL WENT TO THE FLOOR AND THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE. *NLM

GEN 3 SEAT BELT BUCKLE. I HAVE A CONCERN ABOUT THIS SEAT BELT BUCKLE. IF THIS BUCKLE IS SO SAFE WHY DID THEY STOP PUTTING IT IN THE FRONT OF MY VEHICLE? CHILDREN RIDE IN THE BACK AND CAN EASILY UNHOOK THEM SELVES AND CAUSING A HAZARD. AREN'T WE SUPPOSE TO DO ALL WE CAN TO KEEP OUR CHILDREN SAFE. I PRIDE MY SELF ON HOW TIGHT I PUT MY CAR SEATS IN AND KNOW I FIND OUT THE BUCKLE USE TO SECURE THE SEATS AREN'T SAFE ENOUGH TO KEEP IN THE FRONT. MY SON CAN BARELY REACH THE BUCKLE WHILE HE IS IN HIS BOOSTER AND UNHOOKED HIMSELF VERY EASY. MY SON HAS A HARD TIME USUALLY WITH THINGS THAT HE HAS TO PUSH IN. IF I WOULD HAVE KNOWN THIS ABOUT MY DURANGO I WOULDN'T HAVE WASTED $34,000 ON A VEHICLE THAT WON'T KEEP MY CHILD SAFE. WHAT CAN I DO TO REPLACE THESE BUCKLES? PLEASE HELP! I DON'T WANT TO HAVE TO TRADE MY CAR IN OVER A SEAT BELT BUCKLE. *NLM

THE VEHICLE WAS TAKEN IN FOR REPAIRS DUE TO AN ACCIDENT. THE MECHANIC WORKING ON THE VEHICLE CALLED THE CONSUMER AND STATED THERE WAS AN ENGINE PROBLEM NOT RELATED TO THE ACCIDENT. THE ENGINE HAD TO BE REPLACED. *JB

ROUGH IDLE. THE VEHICLE IDLES LOW CAUSING A VERY ROUGH IDLE. DOES NOT HAPPEN WHEN DEFROST OR A/C IS USED BECAUSE THEY AUTOMATICALLY BUMP IDLE UP. SPENT MANY MANY HOURS AT DEALER WITH THEM ADMITTING A PROBLEM BUT UNABLE TO FIX THE PROBLEM. DOES NOT IDLE LIKE A 30,000 DOLLAR VEHICLE. DODGE HAS LOST A FUTURE CUSTOMER. *JB

THE VEHICLES RIGHT REAR WHEEL LUG NUTS CAME OFF WHICH CAUSED THE WHEEL TO DISCONNECT FROM THE VEHICLE WHILE DRIVING. *NLM

THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION TRAVELING APPROXIMATELY 30 MPH. NEITHER THE DRIVER NOR PASSENGER AIR BAGS DEPLOYED. *NLM

THE UPPER BALL JOINTS WERE REPLACED DUE TO PREMATURE WEAR. THIS CAUSED THE VEHICLE TO SHAKE WHILE DRIVING. *AK *JB

SUDDEN ACCELERATION.

I WOULD LIKE TO FILE A COMPLAINT REGARDING FRONT BAKES AND ROTORS ON A 2001 DODGE DURANGO. THE VEHICLE HAS APPROXIMATELY. 23500 MILES AND THE ROTORS ARE IN PRETTY BAD SHAPE. WHEN I APPLY THE BRAKES I GET A PRETTY BAD VIBRATION IN THE PEDAL AND THE VEHICLE DOES NOT STOP VERY WELL. I SPOKE WITH CHRYSLER AND THEY INFORMED ME THE ROTORS AND BRAKES WERE CONSIDERED WEAR PARTS AND WERE NOT COVERED BY THE WARRANTY. I HAVE DONE SOME INVESTIGATING AND FOUND THIS APPEARS TO BE A COMMON PROBLEM. I WOULD LIKE TO FILE A COMPLAINT SO THAT MAYBE CHRYSLER WILL TRY TO RECTIFY THIS PROBLEM. *JB

2001 DODGE DURANGO HAS ENGINE FAILURE. DAIMLER CHRYSLER WILL NOT COVER THE COSTS TO HAVE A NEW ENGINE PUT IN MY VEHICLE. OIL SLUDGE PROBLEM AND THEY ARE SAYING IT'S DUE TO LACK OF MAINTENANCE. THE VEHICLE HAS 26,000 MILES AND I HAVE EMAILS AND COMPLAINTS FROM HUNDREDS OF OTHER INDIVIDUALS WITH THE SAME COMPLAINTS.

THE AIRBAGS FAILED TO DEPLOY, WHEN THE VEHICLE HIT A TREE.*JB

I OWN A 2001 DODGE DURANGO RT IN WHICH I HAVE BEEN COMPLAINING TO THE SERVICE DEPARTMENT OF THE DEALERSHIP SINCE TAKING OWNERSHIP OF THE VEHICLE IN OCTOBER 22, 2001 THAT THE STEERING WAS NOT ALIGNED OR DID NOT FEEL RIGHT TO DRIVE. THEY CLAIMED EVERYTHING WAS OK. ON JANUARY 23, 2003 I WENT IN FOR ROUTINE OILCHANGE AND CHECK UP WITH THE SAME COMPLAINT. NOW THEY SAY THAT THE TRUCK IS NOT DRIVABLE AND NEEDS A NEW RACK AND PINION. CAN YOU CHECK IF THIS IS A CONTINUOS COMPLAINT ABOUT THESE TRUCKS.

GEAR SHIFT MOVES INTO GEAR WITHOUT DEPRESSING THE BRAKE PEDAL. GEAR SHIFT LEVER STICKS OUT PAST STEERING WHEEL IN FRONT OF AC AND RADIO CONTROLS AND IS EASLY KNOCKED INTO GEAR.

WHILE DRIVING AT 45 MPH CONSUMER WAS INVOLVED IN A HEAD ON COLLISION, AIRBAGS DID NOT DEPLOY. DEALER CONTACTED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS *DT

CONSUMER STATED THAT WHEN THEY USE THE TURN SIGNAL THE HAZARDS LIGHTS WOULD COME ON CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. MR

ASKED LOCAL DEALERSHIP (SANFORD, NC) TO REPAIR. REPLACED FUSE 12000 MILES LATER SAME PROBLEM AND THEY WILL NOT STAND BEHIND THEIR FIRST REPAIR. DT

WHEN THE GEAR SHIFT LEVER WAS IN DRIVE IT BLOCKED THE CONTROLS FOR THE REAR WIPER AND FAN CONTROLS. THE DEALER HAS BEEN NOTIFIED. *MR *NLM

WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING. THE VEHICLE WILL STALL AND VIBRATE AND WILL NOT RESTART. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS

THE AIR CONDITION WILL NOT BLOW OUT COOL AIR. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS

TS

THE CONSUMER STATED THAT HE HAD MORE THAN ONE COMPLAINT ABOUT THE VEHICLE. THE DASHBOARD PANEL PEEL AND THE DEBRE IS HAZARDOUS MATERIAL. TS