Page 5 of 22 · complaints 201–250 of 1,075

2000 Dodge Durango complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Electrical System
Filed Jun 26, 2006VA

WE HAVE A 2000 DODGE DURANGO THAT NEEDS A NEW POWER BOX/HARNESS. MY MECHANIC TRIED TO GET A REPLACEMENT PART BUT WAS TOLD BY THE PARTS MANUFACTURER THAT DUE TO KNOWN PROBLEMS WITH THE DURANGO POWER BOX/HARNESS THAT THE PART WAS REDESIGNED BY DAIMLER CHRYSLER. MY MECHANIC TOLD ME THAT THE PROBLEM WITH THE POWER BOX HARNESS SHORTED THE WIRING AND THAT I WAS LUCKY THAT IT DID NOT IGNITE WHILE I WAS DRIVING. THE COST TO COVER THE REPAIRS IS OVER $4,000. I BELIEVE THAT THIS PROBLEM SHOULD HAVE BEEN RECALLED BY DAIMLER CHRYSLER AND THAT I SHOULD NOT BE RESPONSIBLE FOR THE COST OF REPAIRS FOR SOMETHING THAT COULD HAVE CAUSED GRAVE DANGER TO ME AND MY FAMILY. *JB

Engine and Engine Cooling › Engine
Filed Jun 9, 2006OH

LOSS OF OIL PRESSURE DUE TO SLUDGE CAUSED THE ENGINE TO SEIZE. VEHICLE WAS WELL MAINTAINED, WHICH LUCKILY I HAVE ALL THE DOCUMENTATION. TRUSTED MECHANIC STATED THAT THIS IS NOT THE FIRST TIME HE HAS HEARD OF THIS PROBLEM AND THAT THIS IS A COMMON PROBLEM WITH THIS TYPE OF ENGINE, AS THERE IS A DESIGN FLAW WHICH DOES NOT ALLOW OIL TO FLOW PROPERLY TO ALL PARTS OF ENGINE. HE STATED THAT IT WOULD BE BETTER TO PUT IN A NEW ENGINE AS THE REPAIR TO THE EXISTING ENGINE WOULD BE EXTENSIVE. I CALLED DODGE AND THEY WILL NOT DO ANYTHING ABOUT THE PROBLEM. *NM

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jun 1, 200634,000 milesMA

LOWER BALL JOINT FAILURE/WHEEL BEARING FAILURE FOR 2000 DODGE DURANGO. THEY WERE REPLACED IN OCT 2002 ALSO. THE UPPER BALL JOINTS WERE REPLACED IN DEC 04. ON JUNE 1 THE LOWERS HAVE TO BE REPLACED AGAIN AND DODGE WILL NOT DO ANYTHING. THERE IS ONLY 83K ON THIS CAR. *JB

Engine and Engine Cooling › Engine › Gasoline
Filed May 28, 200698,000 milesID

MY 2000 DURANGO HAS STARTED STALLING WHILE DRIVING. STEERING LOCKS UP AND IS HARD TO PULL OVER TO THE SIDE OF THE ROAD. HAS DONE THIS AT MULTIPLE SPEEDS AND CONDITIONS OF DRIVING. MOSTLY HAPPENED IN STOP AND GO TRAFFIC. NO PRIOR WARNING TO IT STALLING OR LOSING ALL POWER. ONCE THE VEHICLE IS SHUT OFF IT IS HARD TO RE-START AGAIN, AT THIS TIME THE BATTERY, OIL PRESSURE, GAS AND TEMP GAUGES WONT OPERATE. I HAVE HAD TO WAIT UP WARDS OF AN HOUR BEFORE THE GAUGES WILL MOVE AND THE CAR WILL RESTART. THE GAUGE OR DASH LIGHTS NEVER INDICATE A PROBLEM, NOT UNTIL THE CAR DIES WILL THE CHECK ENGINE LIGHT SOMETIMES COME ON. I HAVE TAKEN THE CAR IN AND AFTER 2 TRIES TO FIX IT AND $500 THEY SAID IT WAS THE COMPUTER. NOW AFTER 3 WEEKS OF WAITING AND MORE MONEY SPENT, THEY SAY THE COMPUTER WAS REBUILT? AND IT STILL WOULD DIE AND WOULDN'T RESTART. THEN THEY PUT IN A NEW COMPUTER, I DROVE HOME, THEN NEVER MADE IT OUT OF THE DRIVEWAY. DOES ANYONE KNOW WHAT MIGHT BE MY CARS PROBLEM, BEING A SINGLE MOM WITH 3 KIDS I NOW FEAR FOR THEIR SAFETY AND THE COSTS I AM SPENDING ON THIS CAR. *NM

Latches/Locks/Linkages
Filed May 11, 200684,054 milesCO

AN AUTOMATIC DOOR LOCK OF OUR 2000 DODGE DURANGO DOES NOT UNLOCK ONE DOOR WHEN THE FRONT CONTROL IS ACTIVATED. THE LOCK HAS TO BE MANUALLY LIFTED. IF THE FRONT CONTROL IS NOT USED TO UNLOCK THE WHOLE CAR, THE ONE DEFECTIVE LOCK CANNOT BE UNLOCKED MANUALLY. THIS IS A SAFETY HAZARD. THIS IS THE SECOND ACTIVATOR THAT HAS GONE BAD ON THIS CAR. THE FIRST WAS THE FRONT DRIVER'S SIDE AND THE CURRENT DEFECTIVE LOCK IS THE RIGHT REAR PASSENGER DOOR. *JB

Service Brakes, Hydraulic
Filed May 8, 200648,000 milesMN

DURING NORMAL HIGHWAY DRIVING FRONT LEFT BRAKE ENGAGED AND LOCKED. VEHICLE WAS PULLING EXTREMELY HARD TO THE LEFT AND CONTROLLABILITY WAS AN ISSUE. UPON STOPPING LEFT WHEEL ASSEMBLY WAS SMOKING. *NM

Engine and Engine Cooling › Engine
Filed May 2, 200656,000 milesNY

I OWN A 2000 DODGE DURANGO. I CHANGE MY OIL EVERY 3,000 MILES. TODAY MY MECHANIC AND I FOUND A HEAVY AMOUNT OF SLUDGE UNDER OIL CAP AND ALL AROUND FILLER NECK. THIS INDICATES THAT THERE IS A HUGE BUILD UP OF SLUDGE IN THE ENGINE. THIS WILL ULTIMATELY LEAD TO ENGINE FAILURE VERY SOON. INTERNET SEARCHES REVEAL THIS IS A VERY COMMON PROBLEM AND CHRYSLER HAS DONE NOTHING ABOUT IT. MY DURANGO HAS 56,000 MILES ON IT AND I AM AFRAID TO DRIVE IT. *NM

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Mar 20, 2006100,000 milesVA

ONE SEVERAL OCCASIONS (MORE THAN 3) THE VEHICLE HAS SHUT OFF COMPLETELY IN THE ROADWAY WITH NO WARNING. THE FUEL SEEMS TO BE IN A VAPOR LOCK OR THE FUEL PUMP IS NOT PUMPING CORRECTLY. THERE IS CURRENTLY A RECALL ON THE 2005 DURANGO FOR THE EXACT SAME PROBLEM. I FEEL THIS MAY BE THE SAME ISSUE RELATED TO MY VEHICLE. THE MECHANIC WHO EVALUATED THE VEHICLE STATED THIS WAS THE PROBLEM AND THESE VEHICLES WERE KNOWN TO HAVE THIS PROBLEM THROUGHOUT SEVERAL YEARS. *JB

Seats
Filed Mar 20, 2006108,000 milesNJ

I CURRENTLY DRIVE A 2000 DODGE DURANGO SLT. THE FRONT SEAT BRACKET IS FRAGILE AND CAN EASILY BREAK MAKING IT ROCK BACK AND FORTH. THIS HAS ALREADY HAPPENED TO MY DRIVERS CHAIR AND THE PART TO FIX IT IS NOT AVAILABLE. THE RESULT IS HAVING TO BUY A NEW SEAT WHICH IS NOT POSSIBLE AT THIS POINT. PENDING AN ACCIDENT I COULD SEE THIS CAUSING PROBLEMS SUCH AS WHIPLASH SINCE THE SEAT IS NOT SECURELY MOUNTED. I HAVE DONE RESEARCH ONLINE AND WONDER WHY THIS IS NOT A RECALLED ITEM BECAUSE THERE SEEMS TO BE MANY COMPLAINTS ON THE SAME ISSUE. *NM

Seat Belts › Front › Retractor
Filed Mar 14, 2006CT

FRONT AND PASSENGER SEAT BELTS SEVERELY FRAYED ON 2000 DODGE DURANGO. BOTH BELTS ARE FRAYED IN THE SAME PLACE(S) ON BELTS. BELIEVED TO BE CAUSED BY DEFECTIVE DESIGN OF RETRACTOR ASSEMBLY SEAT BELT GUIDE(S) ATTACHED TO INTERIOR FRONT DOOR POST. THIS CREATES A SERIOUS HAZARD TO OCCUPANTS DUE TO LOSS OF SEAT BELT INTEGRITY. PROBLEM REPORTED TO DAIMLER CHRYSLER, WAS TOLD THIS WAS A MECHANICAL PROBLEM NOT COVERED UNDER WARRANTY. *NM

Latches/Locks/Linkages
Filed Jan 15, 200675,000 milesDE

LOUD GRINDING NOISE IN ELECTRIC DOOR LOCKS. CAN ONLY MANUALLY LOCK/UNLOCK THE DOOR. HAD ONE REPLACED AT $250 AND ANOTHER IS BEGINNING TO FAIL. CHILD WAS ABLE TO OPEN THE DOOR BEFORE THE VEHICLE WAS AT A STOP. REAR HATCH LOCK "FLUTTERS" AND LOCKS/UNLOCKS BY ITSELF EVEN AFTER VEHICLE IS TURNED OFF AND KEY OUT OF IGNITION. *NM

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 13, 2006AK

CONSUMER HAS BEEN TO DEALER TO HAVE RECALL WORK DONE AND WAS TOLD THAT THEY COULD NOT HELP. *TS ODI ASKED MANUFACTURER TO RESOLVE. CUSTOMER DID NOT RECEIVE NOTIFICATION LETTER. CUSTOMER PAID DEALER FOR THE REMEDY. 1/17/06 *RW *JB

StructureCrash2 injured1 killed
Filed Jan 9, 200655 milesMS

SEPTEMBER 13, 2001 MY HUSBAND CURTIS JOYNER WAS KILLED IN A CRASH IN HERNANDO, MS DUE TO POOR WHEEL BASE STRUCTURE AND POOR WHEEL BALANCE STRUCTURE OF DURANGO'S OF HANDLING CURVES, WAS STATED BY ACCIDENT RECONSTRUCTING CREW THAT'S WHAT CAUSED THE VEHICLE TO ROLLOVER IN CURVES. I HIRED ATTORNEY MCGRAW OF OLIVEBRANCH, MS; WHO LATER STATED HE DID NOT HAVE THE TIME TO PUT INTO THIS MATTER, BUT WAS CERTAINLY A GOOD CASE. I EMAILED DATELINE REGARDING THIS MATTER ALSO. I SAY ONE NIGHT ON THEIR SHOW WHERE THEY SHOWED HOW THE DURANGO'S DID NOT PASS THE CRASH IN CURVES OR ON THE ROAD. *NM

Electrical System › Wiring › Rear Compartment/TrunkFire
Filed Dec 20, 2005WI

FIRE INVOLVING THE ELECTRICAL SYSTEM AND THE LEFT REAR TAIL LIGHT ASSEMBLY TO A 2000 DODGE DURANGO SUV. THE FIRE STARTED AFTER THE LOSS OF DASH BOARD LIGHTS WHILE THE VEHICLE WAS TRAVELING. 10 MINUTES AFTER THE CAR WAS STOPPED, THE FIRE APPEARS TO HAVE ORIGINATED IN THE LEFT REAR TAIL LIGHT ASSEMBLY OR THE WIRING CLOSE TO THE TAIL LIGHT. *NM

Engine and Engine Cooling › Engine
Filed Dec 15, 200599,003 milesDC

ENGINE LOCK UP. IN JUNE OF THIS YEAR MY VEHICLE WAS HAVING A LOSS OF OIL PRESSURE. THE DEALER REPLACED THE SENSOR SWITCH AND THEN FLUSHED THE ENGINE TWO TIMES. TWO DAYS AGO THE OIL PRESSURE GAUGE DROPPED AGAIN AND THE VEHICLE STOPPED WHILE I WAS DRIVING @ ABOUT 55 MILES PER HOUR. *NM

Vehicle Speed ControlCrash
Filed Dec 12, 200574,000 milesVA

DT: THE CONTACT STATED VEHICLE SUDDENLY ACCELERATED. HAS BEEN INVOLVED IN THREE ACCIDENTS AS A RESULT OF NOT BEING ABLE TO STOP THE VEHICLE. THE CONTACT'S FOOT WAS ON THE BRAKE PEDAL WITH THE PEDAL COMPLETELY DEPRESSED ALL THREE TIMES. THE POLICE WERE PRESENT AFTER ALL THREE ACCIDENTS, BUT NO REPORTS WERE TAKEN. THE INSURANCE COMPANY PAID FOR COSMETIC BODY DAMAGE REPAIRS TO THE VEHICLE AFTER THE ACCIDENTS. THE VEHICLE HAS NOT BEEN TO A DEALERSHIP FOR INSPECTION OR DIAGNOSTIC TESTING. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Nov 28, 2005NJ

BRAKE CALIPER BOLTS. THIS IS A 2ND OCCURRENCE. I HAVE REPLACED THE FRONT BRAKE PADS AND ROTORS ON THE 2000 DURANGO IT WAS NOTED THAT ONE BOLT WAS MISSING ON THE LEFT SIDE AND THE 2ND WAS STRIPPED. ON THE RIGHT SIDE ONE WAS STRIPPED. ON THE PREVIOUS PAD REPLACEMENT ONE WAS STRIPPED. THE REPLACEMENT BOLTS DO NOT APPEAR TO HAVE ENOUGH THREAD LENGTH TO MAKE A SECURE CONNECTION. *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Nov 9, 200566,150 milesPA

I TOOK MY 2000 DODGE DURANGO IN FOR ITS ANNUAL STATE INSPECTION. WHEN THE MECHANIC PUT THE CAR UP ON THE LIFT, THE TIRE FELL OFF. THE FAILURE WAS DUE TO AN UPPER BALL JOINT ISSUE. THE MECHANIC REPLACED THE UPPER AND LOWER BALL JOINTS AND REPLACED THE DAMAGED TIRE. DODGE CLAIMS THAT THEY WILL ONLY PAY FOR THE COST OF THE UPPER BALL JOINT AND WILL NOT REIMBURSE FOR THE LOWER JOINT, TIRE, OR LABOR. ALL PARTS ARE AVAILABLE FOR INSPECTION. *NM

Electrical System › Ignition
Filed Nov 7, 2005KY

VEHICLE KEPT FLOODING OUT AND WOULD NOT START OVER A MONTH PERIOD IN OCTOBER OF 2005. TAKEN TO A GARAGE TO BE FIXED. THE COMPUTER SHOWED NO PROBLEM. AFTER GETTING IT STARTED VEHICLE WOULD BE TAKEN HOME AND SAME PROBLEM REPEATED ITSELF. AFTER 3 TRIP TO GARAGE FOR SAME PROBLEM THE VEHICLES PCM(ENGINE CONTROL COMPUTER) HAS BEEN REPLACED. DEALER ADVISED THAT VEHICLE WAS 7000 MILES OVER THE 80000 MILE WARRANTY ON THAT PARTICULAR PART. THIS VEHICLE HAS HAD PROBLEM AFTER PROBLEM. FROM EXHAUST PROBLEMS TO TIMING CHAIN ASSEMBLERS FAILURE TO POWER DOOR LOCKS GOING OUT. I CAN NOT BELIEVE THAT CHRYLSER WAS NOT AWARE OF SOME OF THE PROBLEMS IN THE 200 DODGE DURANGO. *JB

Power Train › Automatic Transmission
Filed Nov 7, 200589,377 milesMA

TRANSMISSION FAILURE. *NM

Engine and Engine Cooling
Filed Oct 13, 2005101,000 milesOH

LOSS OF OIL PRESSURE IN A 2000 DODGE DURANGO 4.7 LITER ENGINE. *JB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Oct 12, 2005IL

FAULTY BALL JOINTS PUT ON VEHICLE, BY MANUFACTURER, AFTER WEAR SUV TIRES LEAN, ALSO CAUSES WHERE ON CONTROL ARMS. *NM

Engine and Engine Cooling
Filed Oct 7, 200575,000 milesWA

ENGINE HAS BEEN STALLING FROM STOPPED POSITION. ON THIS DATE, I TRIED TO PULL OUT INTO TRAFFIC, BUT MOTOR STALLED. ALMOST CAUSED A COLLISION. I HAD MY TWO CHILDREN IN THE VEHICLE. SO FAR, I HAVE REMOVED AND CLEANED THROTTLE BODY. INSTALLED NEW SPARK PLUGS (CORRECT GAP). REMOVED AND CLEANED PCV VALVE. AIR FILTER IS A K&N AND IS CLEAN AND OILED. DISTRIBUTOR, ROTOR, CAP AND PLUG WIRES ALL ONLY HAVE 20K MILES ON THEM. CHECK ENGINE LIGHT HAS NEVER COME ON. COMPUTER IS NOT SHOWING ANY CODES. *JB

Suspension › Front › Hub
Filed Oct 7, 2005IN

CONSUMER HEARD A NOISE COMING FROM VEHICLE WHEN TURNING LEFT. THE CONSUMER HAD A MECHANIC INSPECT THE VEHICLE AND WHEN HE REMOVED THE WHEEL THE HUB FELL IN HIS HAND IN SEVERAL PIECES. *TS *NM

Latches/Locks/Linkages › Doors › Latch
Filed Oct 6, 2005TN

I HAVE HAD TO TAKE MY 2000 DURANGO IN 3 TIMES TO HAVE THE LOCKS REPAIRED. ALL 3 HAVE MADE LOUD NOISES WHEN TRYING TO LOCK ONCE THE VEHICLE IS IN MOTION. TWO OF THE LOCKS WERE SO BAD THAT YOU COULDN'T OPEN THE DOOR. I AM JUST WAITING FOR THE FOURTH ONE TO GO OUT.*JB

Suspension
Filed Sep 29, 200583,050 milesCT

DT: THE CONTACT BOUGHT A USED TRUCK 10 MONTHS AGO. SHE HAD A LOT OF PROBLEMS WITH THE VEHICLE. ON 8-15-05 SHE HIT SOME SPEED BUMPS GOING OVER A BRIDGE AND SHE COULD NOT STEER THE VEHICLE. A MECHANIC TOLD HER THE LEFT LEAF SPRING BROKE. SHE BROUGHT IT BACK TO THE DEALER BECAUSE OF ELECTRICAL PROBLEMS, AND THE WHOLE FRONT END SQUEAKED. SHE WENT TO A DODGE DEALER, AND THEY TOLD HER THERE WAS A RECALL ON THE BALL JOINTS. SHE DID HAVE THE BALL JOINTS FIXED. *AK WHILE DOING RESEARCH THE CONSUEMR NOTICED THAT THERE HAVE BEEN NUMEROUS RECALLS FOR THE 2000 DODGE DURANGO 5.9L ENGINE. THE COSNUERM HAS EXPERIENCED PROBLEM WITH HER VEHICLE SIMILAR TO THOSE RECALLED ON THE 5.9L ENGINE DURANGO. THE CONSUMER HAS EXPERIENCED PROBLEM LIKE THE SUSPENSION MAKING NOISE, ANTITHEFT SYSTEM CANNOT BE SHUT OFF ONCE ACTIVATED. FRONT A/C FAN MAKES NOISE, THE DRIVER'S SIDE POWER SEAT SEAT RATTLES/CLICKS IN UPRIGHT POSITION, FRONT AXLE NOISE DURING ACCELERATION, THE BATTERY DIED THREE TIMES, REAR LEAF SPRINGS MADE NOISE. FRONT HEADLIGHT DIDN'T WORK DUE TO A CORRODED 12V WIRE TO THE RIGHT OF THE HEADLIGHT. THE BRAKES, ROTOS, BELT AND TENSIONER HAD TO BE REPLACED. *NM

Electrical System › Wiring › Interior/Under Dash
Filed Sep 28, 2005MN

DT: 2000 DODGE DURANGO. THE CONSUMER HAD A PROBLEM FIXED TWICE. THE CONSUMER WENT TO HAVE THE PROBLEM FIXED FOR THE THIRD TIME, AND THE MECHANIC SHOP TOLD HER THAT THEY CONTACTED CHRYSLER, AND CHRYSLER TOLD THE MECHANIC SHOP THIS WAS A VERY COMMON PROBLEM. THE PROBLEM WAS A CLUSTER FOR THE DASHBOARD. THE CONSUMER STATED THE ENGINE REVVED VERY LOUDLY JUST SITTING STILL. ALSO WHILE DRIVING, AND EVEN IN CRUISE CONTROL. CHRYSLER SAID ALL THEY COULD DO WAS PUT A NOTE IN CONSUMER'S FILE. *AK

SuspensionCrash1 injured
Filed Sep 13, 2005NC

FATAL ONE VEHICLE ACCIDENT OCCURRED ON JANUARY 25, 2002 INVOLVING THE 2000 DODGE DURANGO RT. CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A TREE.*MR THE MOTHER OF THE DECEASED RECEIVED A RECALL ALMOST THREE YEARS AFTER THE ACCIDENT ON THE UPPER BALL JOINTS. SHE BELIEVES THAT THE BALL JOINTS IN HER SON'S VEHICLE MAY HAVE BEEN DEFECTED AND CAUSED HIM TO LOSE CONTROL OF HIS VEHICLE. *NM

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Sep 8, 200560,000 milesPA

DT: THE CONSUMER COMPLAINED ABOUT A TRANSMISSION PROBLEM. WHILE DRIVING THE CONSUMER COULD FEEL THE VEHICLE PULSATE. THE VEHICLE WOULD ACT AS IF IT WAS KICKING IN AND OUT OF GEAR. THE PROBLEM IS WITH A BAND THAT IS BREAKING OFF BECAUSE THE LINING HAS DETACHED. THE PROBLEM STARTED IN JANUARY 2005. WHEN THE CONSUMER TOOK THE VEHICLE TO A DEALERSHIP THEY HAD TO REBUILD THE WHOLE TRANSMISSION. *AK *MR

Tires
Filed Sep 2, 2005KY

IN MARCH OF 05 I PURJUST 4 NEW 275/45/20 GOODYEAR TIRES FROM PRO TINT CUSTOM WHEELS. BY AUG.6,05 I WAS ON THE HIGHWAY I HAD MY RIGHT FR. TIRE HAD A BLOW!! I HAD THE TRUCK TOW TO PRO TINT TOCK. AND TO SEE IF THERE WAS ANY REASON FOR IT?AND THEY DIDN'T PURJUST A NEW TIRE. RIGHT AT 2 WEEK FROM THAT DAY MY WIFE & SON WERE TAVLING ON THE HIGHWAY AND HAD A BLOW OUT! THANK GOD THEY DID NOT FLIP OVER THIS TIME IT WAS ON LEFT RW.THIS TIME I HAD IT TOW TO GEMINI AREA SALES REPRESENTATIVE OF GOODYEAR TIRES . BUT BE FORE I HAD THE TRUCK TOW TO HIS SHOP I HAD TALK TO HIM OVER THE TELEPHONE AND TOLD HIM ABOUT THE PROBLEM I WAS HAVING WITH THE TIRES. [HE SAID THAT HE WAS GOING TO TAKE A LOOK AT THEM AUG.28,05 FIRST OF ALL HE WAS NOT PRESENT SO ASK A ONE OF THE OTHER HELPER BY THE NAME OF JACK ? DID MR. DAN TAYLOR IN FORM HIS WORKER ABOUT MY PROBLEM! HE SAY KIND OF SO THEY STARTED ON THAT AT11;43 AND THEY DID NOT FINSH UNTIL 3;45 AND WHEN IT TOOK THE PERSON TO TELL ME ALL HE COULD FIND WAS A TINY PIECE OF RUSTED PIN THAT COULD HAVE EASLY GOTTEN IN THERE WOW BEING TOW IT IS THE SIZE OF A TIP OF A PIN THAT YOU COULD NOT HARDLY SEE I TOLD HIM YOUR KIDING ME RIGHT I SAID IT TOOK YOU 3 AND ONE HALF OF A HOUR !! AND THAT IS ALL YOU COULD FIND AND HE GOES ON ABOUT ALL THAT MIGHT BE ONE OF THE REASON THEN HE SAYS MY AIR MIGHT HAVE BEING LOW ,AS HE WENT BACK TO FINCH WORKING ON MY TIRE THE OTHER WORKER COME TO ME AND SAID I HAD BAD VOW TEM AND I SAID IF THAT WAS THE CASE WITH THE TRUCKS WEIGTH AND AN

Suspension › Rear › Axle › Non-powered Axle Assembly
Filed Sep 2, 2005106,000 milesMO

POPPING NOIZE AND SENSATION IN REAR END PREVIOUSLY, TODAY ON HIGHWAY POPPED AND THEN 3/4 MILE LATER POPPED AND THEN STARTED VIBRATING AND MAKJNG CONTINUOS POPPING. CATASTROPHIC REAR END CARRIER AND AXLE CAME APART

Suspension › Front › Control Arm › Upper Ball Joint
Filed Sep 1, 2005112,000 milesNY

DT: THE CONTACT STATED TWO WEEKS AGO MADE AN APPOINTMENT TO HAVE RECALL REPAIR WORK DONE. THE DEALER DID NOT REALLY WANT TO MAKE AN APPOINTMENT BECAUSE THE CONTACT HAD NOT BOUGHT THE CAR THERE, BUT DID SO. TWO WEEKS AGO, SHE TOOK VEHICLE TO THE DEALER AND SPOKE TO AN INDIVIDUAL WHO TOLD HER THAT THE PARTS HAD BEEN THERE, BUT THEY RAN OUT OF THEM AGAIN, AND THE PARTS HAD BEEN SENT TO THE ORIGINAL DEALER.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Aug 9, 200543,000 milesPA

DT: CONTACT STATED ON 8-9-05 RECEIVED A RECALL CONCERNING THE BALL JOINTS ON 2000 DODGE DURANGO. EIGHT MONTHS AGO WHEN SHE HEARD ABOUT THE RECALL SHE CALLED THE GARAGE, AND THEY TOLD HER THEY WERE OUT OF THE PARTS AND WOULD CALL HER BACK IN A FEW WEEKS. THEY WENT ON TO SAY IT WAS NOT SERIOUS AND SHE DID NOT NEED TO BE CONCERNED. AFTER ONE MONTH SHE CALLED THEM BACK, AND THEY SAID THEY HAD THE PARTS BUT MISSED CONSUMER'S NAME, AND WERE CURRENTLY OUT OF THE PARTS AGAIN. THEY WOULD CALL CONSUMER BACK WHEN THE PARTS CAME IN. THEY NEVER CALLED CONSUMER BACK. CONSUMER CALLED THE MANUFACTURER ON 8-9-05, AND THEY SAID TO USE A DIFFERENT DEALERSHIP. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Aug 1, 2005PA

THE CONSUMER RECEIVED RECALL CAMPAIGN NOTICE 04V596000 IN DECEMBER 2004 AND CONTACTED THE DEALERSHIP. THE DEALER INDICATED THAT THERE WERE NO PARTS AVAILABLE FROM MANUFACTURER FOR REPAIRS. THE DEALERSHIP WAS UNABLE TO TELL THE CONSUMER WHEN THE PARTS WOULD BECOME AVAILABLE. *AK *NM

Engine and Engine Cooling › Engine
Filed Aug 1, 200563,000 milesLA

I OWN A 2000 DODGE DURANGO 2WD WITH 63000 MILES ON IT. THE ENGINE IS HAVING TO BE REPLACED. I WAS TOLD IT IS BECAUSE OF NOT HAVING OIL CHANGED, BUT I HAVE RECEIPTS THAT SHOW THE OIL WAS CHANGED REGULARLY. THIS IS VERY COSTLY AND I HAVE HEARD THAT OTHER PEOPLE HAVE HAD THE SAME PROBLEM. THE SERVICE TECHNICIAN DESCRIBED THE ENGINE HAS BEING FULL OF SLUDGE. *NM

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jul 28, 2005IL

DAIMLER/CHRYSLER DID A RECALL ON THE UPPER BALL JOINTS ON SOME DODGE DURANGOS. I HAVE HAD MY BALL JOINTS REPLACED TWO TIMES, THE FIRST TIME WAS THE SUMMER OF 2004, BEFORE THE RECALL HAPPENED, THEN AGAIN IN DEC 2004 WHEN THE RECALL WAS ANNOUNCED. TO MY UNDERSTANDING WHEN YOU REPLACE BALL JOINTS UPPER & LOWER SHOULD BE REPLACE TOGETHER BECAUSE THEY ARE ONE COMPONENT AS WITH THE CONTROL ARMS ALSO. AS AN RESULT OF NOT BEING REPLACED AT THE SAME TIME IT CAUSED DAMAGE TO MY SUV. I AM GOING TO DISPUTE THIS WITH THE MAKERS OF THE DODGE DURANGO, BECAUSE THESE COMPONENTS WORK TOGETHER,ONE GOING BAD CAUSES THE OTHER ONES TO GO BAD ALSO, THEY SHOULD HAVE REPAIRED THE UNIT CORRECTLY INSTEAD OF TAKING THE CHEAP WAY OUT. I WAS TOLD BY AN REPAIR SHOP THAT WHEN THE DEALER REPLACED THE BALL JOINTS THEY ALSO SHOULD REPAIRED THE CONTROL ARMS, WHICH DID NOT HAPPEN. THE DEALER WANTS TO CHARGE ME FOR SOMETHING THAT THEY SHOULD HAVE DONE I THE FIRST PLACE. I AM VERY DISAPPOINTED WITH THE MAKERS OF THIS SUV. *JB

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jul 19, 200558,000 milesCA

A BOLT HEAD SHEERED OFF OF THE EXHAUST LINE/MANIFOLD CONNECTION CAUSING AN AUDIBLE EXHAUST LEAK NEAR THE MANIFOLD. THE DEALER IS CHARGING $245 TO REPAIR THE BOLT INCLUDING THE TAPPING (REMOVAL) OF THE BOLT AND ITS REPLACEMENT.

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jul 15, 200532,743 milesMO

2000 DODGE DURANGO DEVELOPED PROBLEMS WITH THE UPPER BALL JOINTS.***NO ANSWER REQUIRED***. *MR THE CONSUMER WAS TOLD THE LOWER BALL JOINTS WERE BAD AND BEYOND LOCAL SAFETY INSPECTION SPECIFICATIONS. THE MECHANIC STATED THE LOWER BALL JOINTS WERE CAUSED BY THE UPPER BALL JOINTS BEING OUT SO BADLY THAT THE VIBRATION CAUSED EXCESSIVE WEAR. *JB

Latches/Locks/Linkages › Doors › Latch
Filed Jul 14, 2005CT

IN 2004 I TOOK MY VEHICLE TO MY MECHANIC TO CHECK MY FRONT DRIVERS DOOR LOCK AND RIGHT BACK PASSENGER DOOR LOCKS. THEY ARE MAKING LOUD SCREECHING NOISES WHEN THEY TRY TO LOCK OR UNLOCK. HE TOLD ME HE CONTACTED DODGE AND IT WAS VERY EXPENSIVE TO REPAIR, BUT WHAT SURPRISED ME MOST EAS THAT THE DEALER HE SPOKE TO WAS WELL AWARE IOF THE PROBLEM AND NOT SURPRISED TO HEAR OF THE PROBLEM. DUE TO THE COST THE DOORS WERE NOT REPAIRED. NOW ALL DOORS EXCEPT THE BACK LEFT PASSENGER DOOR SCREECH LOUDLY AND EITHER DO NOT LOCK AT ALL OR STAY LOCKED. WHEN I BROUGHT MY VEHICLE IN TO HAVE A RECALL ON THE BALL JOINTS REPAIRS THEY TOLD ME MY DOORS WEREN'T THE WORST THEY HAD HEARD AND THEY WOULD GET WORSE. I DON'T UNDERSTAND HOW DEALERS CAN KNOW THIS PROBLEM EXISTS AND NOTHING BE DONE BY DODEGE TO FIX THE DOOR LOCKS. IT'S REALLY SAD THAT AT ANYTIME SOMEONE CAN JUST OPEN MY CAR AND EVEN WORSE, I HAVE 2 SMALL CHILDREN IN MY CAR WITH ME ALL THE TIME AND IF WE EVER HAD AN EMERGENCY, THEY COULD EITHER BE LOCKED IN THE CAR OR THEY COULD FALL OUT SINCE SOME DOORS DON'T LOCK AT ALL.

Suspension › Front › Wheel BearingCrash1 injured
Filed Jul 8, 200536,000 milesFL

CONSUMER IS REQUESTING REIMBURSEMENT FOR DAMAGES RESULTING FROM AN ACCIDENT IN THE 2000 DODGE DURANGO.*MR THE VEHICLE FRONT WHEEL BEARING FAILED AND RESULTED IN AN ACCIDENT IN WHICH THE CONSUMER WAS INJURED. *NM

Latches/Locks/Linkages › Doors › Latch
Filed Jun 29, 2005VA

DOOR LOCK ON DRIVERS DOOR FAILED, HAS BEEN REPLACED 2 TIMES.

Engine and Engine Cooling › Engine
Filed Jun 29, 200597,000 milesVA

BEGAN GETTING HOT DURING SUMMER WITH A/C ON: COMPLET RADIATOR FLUSH AND FILL AT DODGE DEALER, WATER PUMP FAILURE, REPLACED, SAME PROBLEMS, NOW HIGH PRESSURE HOSE BLOWN, NOT CIRCULATING COOLANT.

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jun 22, 200535,000 milesVA

DT: CONSUMER HAD TO HAVE LEFT UPPER BALL JOINTS REPLACED AND PAID OUT OF POCKET. THEN, A RECALL NOTICE AS ISSUED FOR THE LEFT AND RIGHT UPPER BALL JOINTS. DEALER REIMBURSED CONSUMER FOR THE UPPER BALL JOINTS BUT NOT FOR THE WHEEL ALIGNMENT. AFTER GETTING THE RECALL HAD TO TAKE IT IN TO HAVE THE RIGHT SIDE FIXED. REPLACED THE PARTS, BUT DID NOT DO THE ALIGNMENT WHICH WAS INCLUDED IN THE RECALL. FILED A COMPLAINT PREVIOUSLY ON MAR 22, 2005 AND STILL HASN'T HEARD ANYTHING. ODI 10114468. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jun 2, 200562,000 milesMA

EXCESSIVE LOWER BALL JOINT WEAR I RECENTLY HAD THE UPPER BALL JOINT REPLACED THROUGH A RECALL WITH DODGE. DURING THE STATES ANNUAL INSPECTION THE LOWER BALL JOINT SHOWED EXCESSIVE WEAR AND FAILED THE STATE INSPECTION. THE TRUCK ONLY HAS 62,000 MILES ON IT AND NEARLY ALL ON PAVED ROADS. THE CONDITION THAT SUPPOSEDLY CAUSED THE RECALL FOR THE UPPER BALL JOINT IS THE SAME FOUND IN THE LOWER BALL JOINT. ADDITIONALLY, THERE IS NO GREASE FITTING TO ALLOW FOR GREASE TO BE ADDED AS NECESSARY.

Air Bags › FrontalCrash1 injured
Filed Jun 2, 200575,000 milesOK

FAILURE OF FRONT AIRBAGS AT APPROXIMATELY 40-45 MPH.

Steering › Hydraulic Power Assist System
Filed May 31, 2005CA

POWER STEERING SUDDENLY WENT OUT. YESTERDAY AFTERNOON I HAD MY 95 YR OLD MOTHER, 2 YR OLD GRANDSON, SON AND SISTER UP ON GRIZZLY PEAK IN BERKELY AND THE POWER STEERING WITHOUT PRIOR SIGNS JUST ALL OF A SUDDEN DID NOT FUNCTION. I CALLED CHRYSLER 24 HR HELP AND THEY SEND A FLAT BED TOLL TRUCK. MY 2000 DURANGO WITH 44,300 MILES WAS TOWED TO CONNELL CHRYSLER JEEP DODGE IN OAKLAND.

Parking Brake › Driveline › Hydraulic
Filed May 23, 2005NY

I HAVE A CONCERN REGARDING FRONT AND BACK BREAKS. YOU HEAR CLICKING NOISE. WE HAVE GOT THEM CHANGE THREE TIMES THIS YEAR.

Engine and Engine Cooling
Filed May 17, 200574,000 milesTX

DT: THE OIL PRESSURE FAILED WHILE DRIVING ON THE FREEWAY. THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALER AND HAD THE OIL PUMP REPLACED THREE TIMES. BOTH HEADS HAVE BEEN REPLACED. THE SLUDGE HAS BEEN CLEANED OUT, AND THE ENGINE STILL HAD NO OIL PRESSURE. NO LEAKS HAVE BEEN NOTICED. THE VEHICLE CAN BE DRIVEN FOR ABOUT 3 MILES, AND THEN THE OIL PRESSURE WILL DROP. *JB

Power Train › Automatic Transmission › Torque Converter
Filed May 13, 200594,562 milesFL

CHRYSLER HAS HAD NUMEROUS PROBLEMS WITH THE TRANSMISSION ON THE DURANGO AND DAKOTA WITH THE TORQUE CONVERTER OVERHEATING CAUSING THE TRANSMISSION TO NOT SHIFT PROPERLY OR AT ALL. A SIMPLE FIX WOULD BE FOR CHRYSLER TO INSTALL AN ADEQUATE OIL COOLER. THIS IS A VERY COMMON PROBLEM WITH DODGE VEHICLES AND THE COMPANY IS WELL AWARE OF THE PROBLEM. NOW MY VEHICLE AT 94,000 WITH ALL SERVICES DONE PROPERLY AND ON TIME ACCORDING TO THE MANUFACTORER IS COSTING ME $1500.00 TO FIX. WHEN I ASKED THE SERVICE MANAGER WHY CHRYSLER HAS NOT HAD A RECALL FOR THIS PROBLEM HIS RESPONSE WAS BECAUSE IT WOULD COST $1100 PER VEHICLE TO FIX. SOMETHING SHOULD BE DONE TO LET OTHER CONSUMERS KNOW ABOUT THE PROBLEM. IF I WOULD HAVE KNOWN THERE WAS A PROBLEM WITH OVERHEATING I COULD HAVE HAD ANOTHER COOLING SYSTEM INSTALL FOR LESS THAN $100.

Visibility › Defroster/Defogger/Hvac System › Fan/Motor2 injured
Filed May 12, 2005119,000 milesIL

RECHARGE AIR CONDITIONER. WOULD NOT HOLD FREON FOR A MONTH. DIANOSTICS FROM MECHANIC STATING FREON LEAKING FROM VAPORIZER INSTALLED IN DASH OF VEHICLE CAUSING FREON TO LEAK INTO THE CABIN DEPT. OF VEHICLE. VAPORIZER REPLACED AND HAVE DEFECTIVE PART

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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