2000 DODGE DURANGO. THE DRIVERS SIDE BACK DOOR LOCK MOTOR BROKE. THE VEHICLE HAD APPROX. 57,000 MILES ON IT. AT 60,000 MILES THE FRONT DOOR WILL NOT LOCK AT ALL. THIS IS A HUGE PROBLEM. CAN'T LEAVE ANYTHING IN THE VEHICLE. IT COULD GET STOLEN AND WORST OF ALL I COULD GET CAR JACKED BECAUSE THE DOOR WON'T LOCK. THIS IS A HUGE PROBLEM WITH DURANGOS. THERE ARE COMPLAINTS ALL OVER THE INTERNET. AND THAT IS ONLY PEOPLE WHO TAKE THE TIME TO COMPLAIN. I ALSO HAVE A DODGE CONVERSION VAN WITH THE SAME PROBLEM. MY FRIEND HAS A DODGE VAN ALSO AND HIS LOCKS ARE BROKEN TOO. *TR
2000 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. THE DRIVER SIDE WINDOWS WOULD NOT ROLL UP OR DOWN. IN ADDITION, THE REMOTE WOULD NOT OPEN AND LOCK THE DOORS. SHE WAS UNABLE TO DRIVE THE VEHICLE DUE TO SEVERAL HAZARDS. THE DEALER AND MANUFACTURER STATED THAT NOTHING COULD BE DONE BECAUSE THEY HAD NEVER HEARD OR SEEN THAT TYPE OF FAILURE. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED MORE INFORMATION REGARDING THE DEFECT. DAIMLER CHRYSLER ADVISED HER TO CALL NHTSA AND FILE A COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 39,000. UPDATED 02-19-08 *BF
1) NO WARNING SIGNS 2) POPPING OUT OF PARK AND GOING INTO REVERSE, RUNNING ME OVER WHILE I WAS OUTSIDE OF THE VEHICLE 3) HAVE HAD TRANSMISSION WORK DONE, ALWAYS USE THE EMERGENCY BRAKE DO NOT TRUST BEING IN PARK. *TR
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 60 MPH, THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE, WHICH DAMAGED THE ENTIRE FRONT END. THE AIR BAGS DID NOT DEPLOY. THE ROAD CONDITIONS WERE NORMAL. THE CURRENT AND FAILURE MILEAGES WERE 104,000. UPDATED 12/31/07 *TR
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 45 MPH OVER ICE AND SNOW, THE REAR OF THE VEHICLE SLIPPED AS THE CONTACT DECELERATED. THE VEHICLE LANDED INTO A DITCH AND THEN FLIPPED OVER. THE AIR BAGS NEVER DEPLOYED. A POLICE REPORT WAS FILED. HE BELIEVES THAT IF THE VEHICLE FLIPPED OVER, THE AIR BAGS SHOULD HAVE DEPLOYED. THE FAILURE AND CURRENT MILEAGES WERE 78,000. THE CONSUMER STATED THE TRANSMISSION MADE A SUDDEN SHIFT PRIOR TO THE ACCIDENT AND WHEN EVALUATED BY THE MECHANIC THE ONLY ERROR CODE ADMITTED WAS THAT OF THE TRANSMISSION. UPDATED 12/18/07 *TR UPDATED 12/18/07. *KB
DOOR LOCKS FAILING TO UNLOCK. *TR
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. THE VEHICLE SURGED UNCONTROLLABLY BETWEEN 60-80 MPH BEFORE THE BRAKES ENGAGED. THE FAILURE OCCURRED ON TWO OCCASIONS. THE SERVICE SHOP ATTEMPTED TO REPAIR THE VEHICLE, BUT THEY COULD NOT. THE SECOND TIME THE FAILURE OCCURRED, THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER. THEY WERE ABLE TO PROPERLY MAKE THE REPAIR ACCORDING TO THE SERVICE BULLETIN THAT THE MANUFACTURER ISSUED FOR THE VEHICLE. THE FAILURE MILEAGE WAS 110,000 AND CURRENT MILEAGE WAS 110,200. UPDATED 11/20/07
HOWLING NOISE COMING FROM REAR DIFFERENTIAL. INSPECTED BY DODGE DEALERSHIP, SERVICE WRITER SAID CARRIER ASSEMBLY FAILED CAUSING DIFFERENTIAL TO BE DAMAGED AND ENTIRE REAR AXLE HAD TO BE REPLACED. *TR
REGULAR DRIVING. NOISE FROM REAR END. DEALERSHIP REPLACED REAR CARRIER AND ALL BEARINGS/RACES. *TR
2000 DODGE DURANGO, WHEN MY CAR HAD 70,000 MILES ON IT, THERE WAS A RECALL OF THE BALL JOINTS. MY DURANGO NOW HAS 100,000+ MILES AND IT IS MAKING THE SAME POPPING NOISE IN THE FRONT END. MY MECHANIC SAYS THAT IT NEEDS NEW BALL JOINTS AGAIN. I FEEL DODGE REPLACED THE BALL JOINTS WITH THE SAME DEFECTIVE PARTS AS THE ORIGINAL PARTS. THIS IS A SAFETY ISSUE. WHEN I CONTACTED DODGE I WAS TOLD VIA E-MAIL THAT WARRANTY WAS ONLY UNTIL 10 YEARS OR 100,000 MILES. THEY DID NOT COUNT ON OWNERS KEEPING THIS VEHICLE. THIS IS A SAFETY ISSUE THAT I FEEL DODGE SHOULD STAND BEHIND. *JB
ON MY DODGE DURANGO. I HAVE AROUND 60,000 MILES ON IT. I TAKE REALLY GOOD CARE OF MY CAR. MY EXISTING PROBLEM IS MY PASSENGER SIDE ELECTRICAL LOCK. I HAVE TO MANUALLY OPEN IT EVERY TIME, LOCK DOES NOT WORK AND MY BACK RIGHT HAND WINDOW DOES NOT OPEN. I HAD TO REPLACE THE LOCK ON MY PASSENGER SIDE ONCE AT THE DEALERSHIP, IT WORKED FOR A COUPLE OF MONTHS THEN WENT OUT AGAIN, PLUS AS THEY WERE FIXING THE PROBLEM THEY LEFT SCREW DRIVER PRINTS ON MY DOOR, WHICH REALLY UPSET ME. *JB
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT THE RADIATOR COMES EQUIPPED WITH PLASTIC THAT IS RUBBING AGAINST THE PULLEY. THE FAILURE IS CAUSING THE RADIATOR TO EXPAND. SHE NOTIFIED THE DEALER AND THE MANUFACTURER, BUT THEY HAVE NOT RESPONDED. THE VEHICLE HAS NOT BEEN REPAIRED. THE PURCHASE DATE, SPEED, AND CURRENT MILEAGE WERE UNKNOWN. THE FAILURE MILEAGE WAS 40,000.
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT RECEIVED RECALL NOTICE NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT). HE TOOK THE VEHICLE TO A LOCAL MECHANIC AND THEY NOTIFIED FRESNO DODGE. THE DEALER REFUSED TO PERFORM THE RECALL REPAIR BECAUSE THE VEHICLE WAS NOT EXPERIENCING ANY FAILURES AT THE TIME. THE DEALER ALSO INFORMED THE CONTACT THAT EVEN THOUGH HE RECEIVED A RECALL NOTICE, HE WOULD STILL BE RESPONSIBLE FOR THE REPAIR COSTS. THERE HAVE BEEN NO FAILURES TO DATE. THE CURRENT MILEAGE WAS 113,000 AND FAILURE MILEAGE WAS 75,000. THE CONSUMER STATED DOES NOT UNDERSTAND WHY THE DEALER WOULD NOT PERFORM THE RECALL AND WOULD NOT COVER THE COST OF THE RECALL. THE CONSUMER STATED WOULD LIKE TO BE REIMBURSED FOR RECALL PERFORMED ON THE VEHICLE. THE CONSUMER PROVIDED THE RECALL ISSUED AND THE REPAIR INVOICE. UPDATED 09/10/07 *TR
DRIVING THE DURANGO DOWN OUR HILL. BRAKES WERE LOST. IMMEDIATELY AFTER ACCIDENT I CHECK BRAKE FLUID, IT WAS FULL. THEN CHECK BRAKE PEDAL, IT DID GO TO FLOOR WITH NO EFFECT BY PUMPING THE BRAKES. DURANGO TOTALED AS WAS THE OTHER CAR THAT HIT MY WIFE AND KIDS. NO SERIOUS INJURY OCCURRED. COMPLETE BRAKE JOB 8 MONTHS BEFORE. HAVE HAD BRAKES PROBLEMS BEFORE, NEVER ABLE TO ISOLATED THE PROBLEM. *JB
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 35 MPH THE VEHICLE PULLED TO THE RIGHT. SHE STATED THAT THE VEHICLE HAS HAD SEVERAL WHEEL ALIGNMENTS. SHE RECEIVED A RECALL NOTICE (RECALL#04V596000) FOR THE FRONT UPPER BALL JOINTS. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE UPPER BALL JOINTS DID NOT NEED TO BE REPLACED; HOWEVER THE PROBLEM CONTINUED TO OCCUR. THE CURRENT MILEAGE WAS 142,000 AND THE FAILURE MILEAGE WAS 99,200. UPDATED 01/07/08.*LJ UPDATED 12/12/07
WHILE DRIVING 55 MPH ON THE HIGHWAY I DEPRESSED THE BRAKE PEDAL TO SLOW DOWN AND THE PEDAL WENT TO THE FLOOR AND ABS LIGHTS CAME ON. THINKING THE SYSTEM NEEDED TO BLEED I HAD THAT DONE. I DROVE THE VEHICLE HOME , AND FOUND IT VERY DIFFICULT TO STOP WHEN NEEDED. I HAD THE FOLLOWING PARTS REPLACED: MASTER CYLNDER, BRAKE POWER BOOSTER, ABS SYSTEM, REAR WHEEL CYLINDERS ,AND HAD THE LINES FLUSHED. I STILL HAVE ABSOLUTELY NO BRAKES! THERE WAS NO BRAKE PRESSURE AT ALL. THE PEDAL WENT STRAIGHT TO THE FLOOR WITH NO RESISTANCE. TOOK TRUCK TO MECHANIC, AND THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. SO IT STILL SAT WITH NO BRAKES. *AK
2000 DODGE DURANGO WITH 75,000 MILES THE DRIVERS SIDE POWER SEAT BRACKET BECAME LOOSE. SLID FORWARD WITH BRAKING, BACK WHEN ACCELERATING. PARTS WERE ON BACK-ORDER DUE TO THE PART. IF THEY COULD GET THE PART IN IT WAS OVER $600.00 JUST FOR THE PART NOT COUNTING ISTALLATION. *AK
I OWN A 2000 DODGE DURANGO THAT SHUTS DOWN WHILE DRIVING. IT WAS A DANGEROUS SITUATION BECAUSE I DID NOT KNOW WHEN THE SITUATION WILL OCCUR. SOMETIMES IT HAPPENED WHEN I WAS IN HEAVY TRAFFIC. SO FAR, THE AIR INTAKE SENSOR AND THE THROTTLE CONTROL SENSORS HAVE BEEN REPLACED. THIS DID NOT FIX THE PROBLEM.*AK
FRONT UPPER BALL JOINTS. *AK
FRONT BALL JOINTS FAILED. *AK
MAKE: DODGE MODEL: DURANGO YEAR: 2000, I ALWAYS HAD PROBLEMS WITH THE DURANGO SINCE ABOUT 13,000, (NOW HAVE 93,000. REPLACEMENT OF BALL JOINTS, BRAKE CALIPERS, AND CONTINUOUS CHECKS FOR CLICKING AND VIBRATION FEELING IN THE STEERING COLUMN. THIS HAS NOT BEEN RIGHT FROM THE START. I BELIEVE THERE IS SOMETHING DEFECTIVE WITH THE STEERING AND FRONT END. EACH TIME I TAKE IT TO THE DEALER FOR SERVICE THEY CAN NEVER DUPLICATE THE PROBLEM. I HAVE ENJOYED THE DURANGO, EXCEPT FOR THESE FRONT END PROBLEMS. THE STEERING MAKES NOISES AND HAS A FUNNY RESPONSE TO THE TURNING PROCESS. COULD YOU PLEASE REVIEW CLOSER. *AK
PROBLEMS WITH ENGINE AND ENGINE COMPONENTS OIL GAUGE NOT WORKING, TICKING IN MOTER OIL LEAKING. WAS TOLD I NEED NEW MOTER. ALSO STRANGE NOISES FROM STEERING COLOMN. TRUCK ONLY HAS 79,000 MILES I AM REQUESTING CHRYSLER RECALL THIS TRUCK AND STAND BEHIND THEIR COMPANY AND FIX WHAT IS WRONG WITH THESE ENGINES, ECT.*AK
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. THE VEHICLE WAS BROUGHT TO THE DEALER TO PERFORM RECALL 04V596000 REPAIRS. IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED THE STEERING ASSEMBLY SHIFTED AND THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE FORWARD. THE VEHICLE WAS INVOLVED IN COLLISIONS PRIOR TO IT BEING PURCHASED BY THE CONTACT, W3HICH MAY HAVE CONTRIBUTED TO THE FAILURE. THE DEALER DID NOT CORRECT THE FAILURE, AND THE VEHICLE HAS NOT BEEN DRIVEN FOR A YEAR. THE VEHICLE WAS TOWED FROM THE DEALER TO A RELATIVE'S HOME. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES WITH THE VEHICLE PRIOR TO THE RECALL REPAIR. THE CURRENT AND FAILURE MILEAGE WERE 80,000.*AK
I BOUGHT MY TRUCK USED AND HAD THEM DO A COMPLETE WORK UP ON IT WHEN I PURCHASED IT. EVERYTHING WAS FINE FOR 1 WEEK. AFTER THAT WEEK MY ENGINE LIGHT CAME ON. I TOOK IT BACK TO THE DEALER AND HAD THEM REPLACE THE "CANISTER" BECAUSE THAT'S WHAT THEY SAID WAS THE PROBLEM. 1 WEEK LATER IT RETURNED. I HAVE HAD IT CLEARED OUT ABOUT 100 TIMES. IT NOW KEEPS TELLING ME I HAVE A GAS LEAK. MY MECHANIC HAS LOOKED AT THIS TRUCK MORE THAN THE AVERAGE TIME. NOW I AM AT 130,000 MILES AND MY SUSPENSION IS COMPLETELY SHOT, POWER STEERING PUMP, AUTOMATIC LOCKS ARE SLOWLY MALFUNCTIONING (THEY MAKE A LOUD NOISE ON 2 OF THE DOORS), AND THE DRIVERS SIDE WINDOW DOESN'T ROLL DOWN. *JB
A FEW WEEKS AGO, IT STARTED WITH THE DOOR AJAR LIGHT, AND GATE OPEN LIGHT COMING ON WHEN NOTHING WAS OPEN. A LOT OF ICE BUILD UP (BAD SEALS) MADE THE DRIVER DOOR DIFFICULT TO LATCH. A WEEK AGO WE WERE DRIVING AND ALL OF THE LOCKS STARTED UNLOCKING REPEATEDLY. NOW WE CAN'T EVEN LOCK OUR TRUCK, IT UNLOCKS ITSELF. IT DOES THIS WHETHER THE VEHICLE IS ON OR NOT. IT ALSO TURNS ON THE INTERIOR LIGHTS. THE SWITCHES DO NOT WORK TO LOCK THE DOORS. WE HAVE TO REMOVE THE FUSE (WHICH ALSO CONTROLS THE WIPERS, BAD IDEA) TO STOP THE LOCKS FROM UNLOCKING. ALSO, IT ARMS THE SECURITY SYSTEM ( I THINK)AND MAKES IT SO THE TRUCK SHUTS OFF ON IT'S OWN. I FEEL EXTREMELY UNSAFE NOW THAT I MY VEHICLE UNLOCKS ITSELF AND SHUTS OFF. LAST NIGHT WE CAME OUT TO THE PARKING LOT TO DISCOVER IT UNLOCKED AND THE INTERIOR LIGHTS WERE TURNING ON AND OFF THE WHOLE TIME. I HAVE TO TAKE MY 3 YEAR OLD IN THIS VEHICLE. I KNOW THAT THIS IS A PROBLEM WITH A LOT OF DURANGOS AND CHRYSLER BETTER DO SOMETHING ABOUT IT NOW! THIS IS A HUGE SAFETY ISSUE, AND I CAN'T BELIEVE IT'S BEING IGNORED. *JB
TL* - THE CONTACT CALLED REGARDING A 2000 DODGE DURANGO. THE CONTACT STATED THAT THE RIGHT FRONT WHEEL CAME OFF THE VEHICLE. WHILE TRAVELING AT 25 MPH. THE ROAD CONDITIONS WERE DRY. THE FAILURE MILEAGE WAS 73,000. THERE WERE NO INJURIES. THE TIRE ON THE VEHICLE ROLLED OUT INTO THE HIGHWAY AND STRUCK ANOTHER VEHICLE CAUSING DAMAGE TO THAT VEHICLE. A POLICE REPORT FILED. THE VEHICLE WAS TOWED TO A CHRYSLER DODGE DEALER, WHO WAS UNABLE TO DIAGNOSE THE PROBLEM. ALSO, THERE WAS ALSO MINOR DAMAGE TO THE FRONT BUMPER .
WITHOUT WARNING, WELL MAINTAINED 2000 DODGE DURANGO SUFFERED SUDDEN ENGINE FAILURE. 2 REPAIR SHOPS DECLARE ENGINE WORTHLESS AND MUST BE REPLACED. LEARN HUNDREDS OF DURANGO OWNERS EXPERIENCING SAME PROBLEMS. CONTACT DAIMLER CHRYSLER. THEIR RESPONSE UNSATISFACTORY. CURRENTLY CONTACTING SEVERAL CONSUMER AGENCIES, ATTORNEY GENERAL OFFICE & LOCAL SENATORS. PROBLEM CURRENTLY PENDING RESOLUTION. *NM
DODGE DURANGO'S WITH TWO WHEEL ANTI-LOCK BRAKE SYSTEM PROBLEMS**CC THE REAR BRAKES LOCKED WHICH CAUSED THE AXLE TO BOUNCE SEVERELY. THE BACK OF THE VEHICLE STARTED SWERVING TO THE SIDE. THE REAR AXLE BOUNCE AND THE VEHICLES INSTABILITY SEEMED TO REDUCE THE EFFECTIVENESS OF THE FRONT BRAKES. THE ULTIMATE RESULT WAS A VERY SLIGHT BUMPER IMPACT WITH A SEMI-TRAILER. *JB
TL* - THE CONTACT TOOK THE CAR TO SEARS BECAUSE THE VEHICLE WAS MAKING A POPPING NOISE. THE NOISE OCCURRED SINCE HE PURCHASED THE VEHICLE. THERE WERE NO WARNING LIGHTS INDICATING SERVICE WAS NEEDED ON THE VEHICLE . THE CONTACT STATED THE REPAIR WAS PREVIOUSLY DONE INCORRECTLY THE DEALER'S DISTRICT MANAGER DENIED THE REPAIR, ALTHOUGH APPROVAL WAS GIVEN BY THE MANUFACTURER . *AK
WE HAVE A 2000 DODGE DURANGO WITH A 5.9 ENGINE WITH OVER 82,000 MILES THE FIRST TIME IT HAPPEN WE WERE GOING DOWN THE RIVER TO OUR CABIN WHEN IT LOST OIL PRESSURE, SO WE CHANGED THE OIL WITH CHECK THE GAUGES. SO NOW IT HAPPEN AGAIN THE OIL PRESSURE DROPPED AGAIN CHANGED THE OIL THE LIGHT CAME ON CHECK GAUGES AFTER THE OIL WAS CHANGED AND IT HEATED UP THIS TIME BUT I DID GET IT BACK HOME. SO I DECIDED TO LOOK UP CAR COMPLAINTS.COM 14 COMPLAINTS WAS THERE ABOUT OIL SLUDGE. HOPE SOMETHING CAN BE DONE THIS ISN'T RIGHT. THANKS SO MUCH
YOU DO NOT HAVE TO APPLY THE BREAK WHEN SHIFTING FROM PARK TO DRIVE. *NM
WHILE TRAVELING ON I-75 SOUTH AND JUST BEFORE THE 333.3 MILE MARKER, A LOUD DRONING NOISE WAS HEARD. IT ALMOST SOUNDED LIKE A VERY LOUD MUSCLE CAR NEARBY. THE NOISE CONTINUED FOR A COUPLE OF MINUTES, THEN A SUDDEN LOUDER NOISE (ALMOST LIKE AN EXPLOSION) WAS HEARD AT THE SAME TIME AS A RECURRENT THUMP AND BANGING. THE SUV LURCHED AND AFTER MANAGING TO GET TO THE EMERGENCY LANE THROUGH MODERATE TRAFFIC, WE DISCOVERED THE LEFT REAR STEEL BELTED RADIAL HAD SEPARATED COMPLETELY FROM ITSELF INTO SHREDS AND COMPLETELY FROM THE RIM. IN DOING SO, THE RADIAL HAD EXPLODED OUTWARD AGAINST THE MUD FLAP, TEARING IT OFF AND AGAINST THE LEFT SIDE OF THE CAR TO INCLUDE THE PASSENGER AND DRIVER DOOR PANELS. THIS CONTACT WITH THE DOOR PANELS LEFT RUBBER EMBEDDED IN THE PAINT AND ALSO REMOVED PAINT ON SOME AREAS. A TOW TRUCK WAS CALLED THROUGH OUR INSURANCE COMPANY AND THE TIRE WAS CHANGED. THE FAILED TIRE REMAINS IN OUR POSSESSION, SHOULD ANYONE WISH TO INSPECT IT. THE TIRE IS MANUFACTURED BY BF GOODRICH AND IS A LIBERATOR RADIAL MEDALIST P23575R15 108-S M+S. IT HAD LESS THAN 5000 MILES ON IT. IT WAS SOLD TO US AND INSTALLED ON OUR SUV IN APRIL 2006 AT THE WALMART SUPER STORE TIRE CENTER ON 19TH AVE RD IN OCALA, FL. WE TRADED MICHELINS IN FOR THESE TIRES. THANK GOD IT WAS THE REAR TIRE THAT FAILED AND NOT A FRONT TIRE THAT WOULD HAVE ALMOST CERTAINLY CAUSED A FATAL ACCIDENT AT 70+ MPH. WE ARE VERY THANKFUL WE WERE NOT PHYSICALLY INJURED; HOWEVER, WE HAVE THREE MORE OF THESE TIRES STILL REMAININ
VEHICLE LOST OIL PRESSURE DUE TO SLUDGE BUILDUP. THIS COULD BE A SERIOUS SAFETY HAZARD. IF THE ENGINE IS NOT SHUT-OFF IMMEDIATELY IT COULD IRREPARABLY DAMAGE THE ENGINE. IT IS A COMMON PROBLEM WITH NO HELP FROM THE MANUFACTURER. *NM
ON WET SURFACES, IN SEATTLE AREA, WHEN, THE BRAKES COME ON BY ABS, BUT THE BRAKING CAPACITY GOES DOWN TO LESS THAN 50 PERCENT BRAKE CAPACITY, RESULTING IN COLLISIONS, EVEN THOUGH DISTANCE FACTOR IS SAFE. CAR HAS 70,000 MILES ON IT. *NM
DT*: THE CONTACT STATED WHILE DRIVING 10 MPH TOWARD AN INTERSECTION ON NORMAL ROAD CONDITIONS, UPON APPLYING THE BRAKES TO OBEY A STOP SIGN, THE AIR BAGS DEPLOYED WITHOUT WARNING. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE INCIDENT. THE FRONT PASSENGER AND THE DRIVER SUFFERED MINOR BRUISES. THERE WAS NO POLICE PRESENT TO REPORT THE INCIDENT. THE DEALERSHIP WAS CONTACTED, WHO PROVIDED THE NHTSA PHONE NUMBER TO REPORT THE INCIDENT. THE MANUFACTURER HAD NOT BEEN CONTACTED YET.
MY STEERING ALL OF A SUDDEN WAS LOOSE AND SCARY TO DRIVE. I CHECKED MY POWERS STEERING FLUID TO FIND THAT I WAS ALMOST COMPLETELY OUT. SO I FILLED IT. ONE DAY LATER IT WAS DOWN AGAIN. I TOOK IT TO A SHOP AND FOUND OUT MY RACK AND PINION NEEDED TO BE COMPLETELY REPLACED, AT 75000 MILES. I HAVE HAD PLENTY OF VEHICLES OVER 150000 MILES AND NEVER REPLACED A RACK AND PINION. THIS JUST SEEMS TO BIZARRE FOR ME. ALSO MY TRANSMISSION SOMETIMES WONT GO INTO GEAR WHEN I SHIFT FOR A FEW SECONDS AND THEN IT WILL CLICK IN. IT DOESN'T MATTER IF ITS COLD OR WARM EITHER. WHEN I TOOK IT TO A SHOP THEY DROVE IT FOR A COUPLE DAYS AND COULDN'T FIND A PROBLEM BUT IT STILL DOES IT. *NM
INTERNAL ENGINE FAILURE AT 74000 MILES. *JB
I PURCHASED THE VEHICLE IN NOV 2000. TWICE SINCE I HAVE HAD THE VEHICLE, THE MOUNTING BRACKETS HAVE BROKE WHILE ADJUSTING IN THE SEAT. I HAVE REPLACED THE SEATS ONCE. *NM
TWICE I HAVE HAD TO HAVE THE FRONT WINDSHIELD REPLACED DUE TO FAILURE OF THE WINDSHIELD CRACKING DUE TO USING THE DEFROST DURING THE WINTER SEASONS. *NM
DT*: THE CONTACT STATED WHILE TRAVELING 30 MPH, THE STEERING FAILED. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHO DETERMINED A COMPONENT IN THE STEERING COLUMN HAD FRACTURED AND NEEDED TO BE REPLACED.
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED WITH THE KEYS IN THE IGNITION AND THE ENGINE RUNNING, A CHILD CLIMBED INTO THE DRIVER'S SEAT, AND MOVED THE COLUMN GEAR SHIFT ALLOWING THE VEHICLE TO ROLL BACKWARDS AND CRASH INTO ANOTHER VEHICLE. THERE WERE NO INJURIES, BUT THE VEHICLE SUSTAINED MODERATE DAMAGE. THE POLICE WERE ON THE SCENE, AND A REPORT WAS TAKEN. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS TOWED TO THE DEALER TO AWAIT FURTHER INSPECTION BY A FACTORY REPRESENTATIVE.
THE COOLANT ERODED A HOLE IN THE TIMING CHAIN COVER FROM THE INSIDE TO THE OUTSIDE. THIS CAUSED COOLANT TO FREELY STREAM FROM THE ENGINE. WHEN THE SHOP TRIED TO ORDER THE PART THEY WERE PUT ON A "NATIONAL BACK ORDER LIST" ALONG WITH SEVENTY-FIVE OTHER UNITS. *NM
THE AUXILIARY FAN RELAY SHORTED OUT CAUSING THE POWER DISTRIBUTION BLOCK AND WIRING TO MELT. ALSO THE FAN COMMUNALLY RAN, DRAINING ALL VOLTAGE FROM THE BATTERY. THIS ALSO CAUSED A SERVICE ENGINE LIGHT, THOUGH THE DEALER DID NOT DISCLOSE WHAT CODE WAS SET. THE DEALER DID NOT FIX THIS THE SAME DAY, THEY ALLOWED ME TO DRIVE THE VEHICLE WITH THE CONSTANTLY RUNNING FAN, FUSED TOGETHER WIRING, AND MELTED POWER DISTRIBUTION BLOCK BEFORE THEY HAD TIME TO FIX IT! *JB
TREAD SEPARATION OF COOPER TIRES DOMINATOR SPORT AT TIRE WHICH CAUSED VEHICLE TO GO OUT OF CONTROL AND VEER OFF FREEWAY. VEHICLE WENT DOWN 225 FOOT EMBANKMENT. *JB
DT*: THE CONTACT STATED WHILE AT A STOP WITH THE ENGINE IDLING, THE ENGINE BEGAN KNOCKING AND THE NEEDLE OF THE OIL PRESSURE GAUGE DROPPED TO ZERO. THIS WAS THE THIRD INCIDENT. THE TWO PREVIOUS OCCURRENCES WERE WHILE DRIVING AT 45 MPH. THE STEERING TIGHTENED AS THE KNOCKING BEGAN AND THE OIL PRESSURE DROPPED. ON EACH OCCASION THE VEHICLE WAS TAKEN TO AN INDEPENDENT SERVICE MECHANIC. THE MANIFOLD, OIL PAN AND VALVE COVER GASKETS WERE REPLACED ONCE AND SLUDGE BUILD UP WAS CLEANED OUT TWICE. THE SERVICE DEALER AND MANUFACTURER WERE ALERTED.
2002 DODGE DURANGO CHECK ENGINE LIGHT ILLUMINATED CONTINUOUSLY, BLACK SMOKE WAS SEEN COMING FROM TAILPIPE. MECHANIC DETERMINED THIS WAS BECAUSE STEERING WHEEL FLUID LEAKING ONTO THE COMPUTER. *KB THE STEERING WHEEL HAD BEEN MAKING A CLUNKING AND WHINING NOISE WHEN TURNED. THIS WAS NOTICED PRIOR TO THE PROBLEM BEING DIAGNOSED. IT TOOK SEVERAL TRIPS TO THE DEALER AND MULTIPLE REPAIRS FOR THE DEALER TO DIAGNOSE THE PROBLEM. THE CONSUMER IS REQUESTING COMPENSATION FROM THE MANUFACTURER.*NM
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON NORMAL ROAD CONDITIONS, THERE WERE PROBLEMS WITH THE FRONT SUSPENSION. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO INDICATED THE RECALL #04V596000 WAS PERFORMED ON ONE OF THE BALL JOINTS. THE RECALL INDICATED A REMEDY REPAIR FOR BOTH BALL JOINTS. THE CONTACT EXPECTED THE DEALERSHIP TO PERFORM THE REPLACEMENT OF THE AFFECTED BALL JOINT.
2002 DODGE DURANGO POWER SEAT TRACK FAILED. *KB ***NAR*** THE SEAT WOULD ROCK BACK AND FORTH ABOUT AN INCH WHEN BRAKING OR ACCELERATING. THE SEAT TRACK HAS BEEN REPLACED TWICE SO FAR. THE CONSUMER REPLACED THE TRACKS HIMSELF. WHILE REPLACING THE MOST RECENT TRACK THE CONSUMER NOTICED THAT THE SEAT FRAME WAS FRACTURED IN TWO AREA. THE SEAT FRAME HAD TO BE WELDED BEFORE THE TRACKS COULD BE REPLACED. *NM
HAVE HAD SEVERAL PROBLEMS WITH BALL JOINTS AND CONTROL ARM ON 2000 DODGE DURANGO, THEY HAVE REPLACED THEM TWICE UNDER WARRANTY AND NOW THEY ARE BAD AGAIN AND NEED CHANGING AND DODGE WILL NOT COVER SINCE I AM OVER THE 100,000 MILES WARRANTY. THIS SHOULD BE A MAJOR RECALL SINCE I HAVE HAD NUMEROUS PROBLEMS WITH THIS SINCE RIGHT AFTER I PURCHASED THE CAR NEW. *JB
DODGE DURANGO 4X2. WE HAVE HAD TO HAVE THE UPPER BALL JOINT REPAIRED AND NOW THE STEERING KNUCKLE IS OUT ON THE VEHICLE. I HAVE CONTACT DODGE DEALERS AND CUSTOMER CARE AND WAS TOLD THE RECALL ON THIS ONLY PERTAINED TO THE 4X4. I AM HAVING THE SAME PROBLEM WITH THE 2000 4X2 AND THEY STATE IT IS NOT ON THE RECALL LIST. I DO SEE THAT THERE WERE 400,000 4X2 WITH THE SAME PROBLEM. *NM
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Dodge Durango → · Every Durango year → · How the figures are calculated →