1999 Dodge Durango complaints

BALL JOINT FAILURE IN 1999 DODGE DURANGO. LOSS OF CONTROL WHILE DRIVING. *NM

DT: THE CONTACT HAD THE UPPER AND LOWER BALL JOINTS REPLACED AT THE CONTACT'S EXPENSE. *AK

DT: THE CONTACT STATED THE VEHICLE WAS DRIVING REALLY HARD. THE CONTACT'S HUSBAND TOOK THE VEHICLE TO A LOCAL MECHANIC, WHO FOUND THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT CONTACT'S EXPENSE. *AK

ON 10/24/02, I HAD TO REPLACE THE UPPER AND LOWER BALL JOINTS ON THE DRIVER AND PASSENGER SIDE OF MY 1999 DODGE DURANGO BECAUSE I FAILED THE STATE INSPECTION AND WAS TOLD BY THE DEALER THAT MY TRUCK WAS UNSAFE TO DRIVE. THERE WAS 46382 MILES ON THE ODOMETER IN THE VEHICLE AT THAT TIME. MY TRUCK FAILED THE STATE INSPECTION ON 11/29/05 BECAUSE THE UPPER AND LOWER BALL JOINTS ON THE DRIVER AND PASSENGER SIDE OF THE DURANGO NEED TO BE REPLACED AGAIN! I NOW HAVE 71508 MILES ON MY ODOMETER. THAT MEANS I HAVE DRIVEN ONLY 25126 MILES SINCE THE BALL JOINTS WERE REPLACED AND NOW HAVE TO REPLACE THEM AGAIN. APPARENTLY THIS IS A VERY COMMON PROBLEM WITH DURANGO'S AND IS A MAJOR SAFETY ISSUE. I SEE THAT DODGE IS RECALLING ALL VEHICLES FROM 2000 ONWARDS. WHY ARE THEY NOT BEING FORCED TO RECALL THE VEHICLES PRIOR TO 2000. THERE CAN BE MANY SERIOUS CONSEQUENCES IF THE SUSPENSION FAILS WHILST DRIVING THE VEHICLE. ARE YOU ALL WAITING FOR PEOPLE TO DIE BEFORE YOU ACT? *JB

TOLD BALL JOINTS VERY BAD IN MY 1999 DURANGO . CHRYSLER STATES MY DURANGO IS NOT ON THEIR LIST SO I'M OUT OF LUCK EVEN THOUGH THEY KNOW THEIR BALL JOINTS ARE DEFECTIVE. REPAIR COSTS ARE MINE THEY AREN'T RESPONSIBLE. IF THERE IS ANOTHER RECALL THEY MAY RECONSIDER. IF THEY HAVE DEFECTIVE PARTS SHOULD THEY NOT BE HELD RESPONSIBLE OR DO I HAVE TO BE INJURED OR KILLED FIRST. *NM

DT: THE CONTACT STATED WHILE DRIVING HEARD A KNOCK IN THE ENGINE. A LOCAL MECHANIC FOUND THE ENGINE THREW A ROD. AS A RESULT, IT NEEDED A NEW ENGINE, TIE ROD, AND SERPENTINE BELT. THE VEHICLE WAS TAKEN TO A DEALERSHIP, AND THEY STATE IT NEEDED A NEW ROD AND CRANKSHAFT. THE MANUFACTURER INSTRUCTED THE DEALERSHIP TO TAKE THE ENGINE APART TO LOCATE THE INTERNAL PROBLEMS. THIS HAS NOT BEEN DONE AT THIS TIME, AND NO REPAIRS HAVE BEEN MADE. *AK

I HAVE A 1999 DODGE DURANGO WITH 73,000 MILES. WE HAD THE TRANSMISSION REPLACED AND OTHER MAJOR REPAIRS DONE TO IT LAST YEAR. SINCE THEN IT HAS GIVEN US NOTHING BUT TROUBLE. THIS CAR IS OUR FAMILY CAR SO WE TRAVEL EVERYWHERE WITH THE KIDS IN THE BACK. IT HAS STALLED AND DIED ON US OFTEN. AT TIMES ON THE FREEWAY IN THE MIDDLE OF TRAFFIC AND OTHER TIMES IN THE MIDDLE OF INTERSECTIONS. THE POWER STEERING GOES AND SO DO THE BRAKES. I HAVE BEEN LUCKY SO FAR IN AVOIDING ACCIDENTS. THE MECHANICS CAN NOT FIND OUT WHAT IS WRONG WITH IT SO NOTHING IS DONE ABOUT IT. THE FUEL LINES HAVE BEEN CHECKED AND REPLACED AND SO HAS THE FUEL PUMP AND THE SAME PROBLEM CONTINUES. *JB

DT: THE CONTACT STATED WHILE DRIVING HIS GIRL FRIEND'S VEHICLE THERE WAS A LOUD NOISE COMING FROM THE FRONT DRIVER'S SIDE. UPON INSPECTION THE MECHANIC DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEED TO BE REPLACED. THE MECHANIC SAID THE BALL JOINTS MAY HAVE ALREADY BEEN REPLACED ONE TIME. THE MECHANIC SAID THE REPLACEMENT WAS DUE TO DEFECTIVE BALL JOINTS. THE SERVICE DEALER SAID THERE WAS NO RECALL. *AK

VEHICLE FRONT END MADE A CLUNKING NOISE AND FELT LOOSE WHEN DRIVING ON ROUGH ROADS WHICH WAS DETERMINED TO BE CAUSED BY CRACKED AND LOOSE BALL JOINTS. DODGE DEALER REPAIRED SAME BUT REFUSED TO COVER UNDER WARRANTY OR RECALL. DEALER ALSO REPLACED L & R INNER TIE ROD ENDS AND STEERING GEAR, WHICH THEY SAID WERE DAMAGED BY WHEEL PLAY DUE TO THE BAD BALL JOINTS. OLD PARTS WERE KEPT BY DEALER, AVAILABILITY AT THIS TIME IS UNKNOWN.

DT: THE CALLER SAID THE VEHICLE HAD THREE CRACKED RIMS. SHE TOOK THEM OFF THE VEHICLE, BUT DID NOT KNOW WHERE THEY WERE LOCATED ON THE VEHICLE. HAD A FLAT TIRE AND PUT AIR IN THE TIRE. WHEN SHE ARRIVED HOME THE TIRE WAS FLAT AGAIN. SHE TOOK VEHICLE TO AN INDEPENDENT INSPECTION STATION, AND THEY TOLD HER THE RIMS WERE CRACKED. DEALER SAID RIMS DID NOT CRACK. DEALER AND MANUFACTURER CLAIMED THEY COULD NOT OFFER ANY HELP FOR FREE. SHE TOOK VEHICLE TO THE DEALER SEVEN TIMES FOR DIFFERENT PROBLEMS.*AK *JB

DT: THE CONTACT TOOK VEHICLE TO DEALER FOR INSPECTION ON 10-20-05, AND THE INSPECTION SHOWED THAT ALL FOUR BALL JOINTS WERE BAD. HE TALKED TO THE DEALER, AND THEY TOLD HIM TO CALL DAIMLER/CHRYSLER. HOWEVER, DAIMLER/CHRYSLER TOLD HIM THAT RECALL 04V596000 ONLY INCLUDED 2000-2003 MODELS, AND URGED HIM TO CALL NHTSA. HE FELT THAT IT WAS ABNORMAL FOR BALL JOINTS TO MALFUNCTION THAT QUICKLY. ALSO, FELT THIS VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL.*AK

DT: THE CONTACT OWNS A 1999 DODGE DURANGO THAT EXPERIENCED AN EXCESSIVE OIL CONSUMPTION PROBLEM. THE OIL WAS DISAPPEARING NEARLY EVERY 500 MILES. THERE WAS NO SMOKING OR ANY TYPE OF LEAKS. THE CONTACT FELT THIS WAS A MECHANICAL PROBLEM. THE VEHICLE WAS USING FOUR OR FIVE QUARTS OF OIL RAPIDLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC SHOP FOR INSPECTION. THE MECHANIC REPLACED THE INTAKE MANIFOLD. THE UPPER PLENUM AND THROTTLE BODY WAS REMOVED TO DETERMINE THE LEAK SITE. THE GASKET THAT WAS SUPPOSED TO SEAL THE INTAKE OF THE ENGINE BLOCK HAD APPARENTLY NOT ADHERED TO THE BOTTOM ON THE INTAKE AND ALONG THE ENGINE. THE MECHANIC NOTED THAT CHRYSLER MADE SOME DESIGN CORRECTIONS, BUT THE CYLINDER HEADS WILL COLLECT AND BLOW OVER INTO THE ENGINE, AND EVENTUALLY WILL BE EXPELLED FROM THE VEHICLE ON THE GROUND OR BURNED OUT. IT COULD COLLECT EIGHT TO TEN QUARTS BEFORE EXPELLING. THE REPAIR WAS MADE , AND A GASKET WAS REPLACED. THIS WAS THE SECOND TIME IT WAS REPLACED. THE GASKET DID NOT NECESSARILY FIX THE PROBLEM BECAUSE THE GASKET DID NOT PERMANENTLY ADHERED TO THAT AREA. THEY RETRACTED IT DUE TO HOT AND COLD TEMPERATURES, AND COULD NOT ADHERE AS NEEDED. THE CONTACT HAS ANOTHER 1999 DODGE DURANGO THAT EXPERIENCED THIS PROBLEM. ALSO, THERE WAS A PINHOLE ON THE AIR CONDITIONER EVAPORATOR THAT ALLOWED THE FREON TO ESCAPE AND ENTER IN TO OTHER DURANGOS. *AK

WHILE DRIVING LESS THAN 600 FROM MY HOUSE IN MY 1999 GREEN DODGE DURANGO 4 DOOR THE POWER STEERING WENT OUT CAUSING AN ACCIDENT WITH A PARKED CAR. I HAD THE CAR HAD TO BE TOWED TO THE DODGE DEALERSHIP IN WARREN MICHIGAN I WAS TOLD THAT THE POWER STEERING SEAL BLEW CAUSING THE LOSS OF POWER ASSIST STEERING. THE LOSS OF THIS TYPE OF FAILURE AS YOU KNOW MAKES DRIVING HARDER THAT A CAR WITHOUT POWER STEERING AT ALL. I ASK THE DEALERSHIP TO HAVE DCC LOOK INTO THE CAUSE OF THIS FAILURE WHICH CAUSE THE ACCIDENT WITHOUT ANY PRIOR LEAKS OR LOSS OF FLUID. THE INVESTIGATION LETTER STATED THAT A VEHICLE THAT WAS BUILT JUNE 23, 1999 AND HAD 66,006 MILES WOULD HAVE THESE KINDS OF FAILURES. THE VEHICLE WAS INSPECTED LESS THAN 3000 MILES PRIOR WHEN IT WAS TAKEN IN FOR AIR CONDITIONING CORE ISSUES. THE DEALERSHIP DID AN INSPECTION AND FOUND OTHER LEAKS BUT DID NOT FIND ISSUE WITH THE POWER STEERING PUMP. I HAVE LOOKED ALL AROUND THE VEHICLE AND OPERATOR'S MANUAL WHICH DOES NOT HAVE THIS INFORMATION THAT STEERING CAN BE HAMPERED WHEN THE VEHICLE IS OLDER THAN 50K MILES. THE COST OF THE WORK TO GET HE SUSPENSION , BALL JOINTS, TIE RODS , CONTROL ARMS, YOU NAME IT WILL BE JUST LESS THAN $5,000 DOLLARS. DOES DCC KNOW PEOPLE COULD BE INJURED OR KILLED BY THESE KIND OF PROBLEMS. I HOPE THIS WILL NOT GO ON UNFOUND EARS. KEEP UP THE GOOD WORK!!!!! STACY SCICLUNA, WARREN MICHIGAN 586-757-7947 . *NM

FAILURE OF UPPER AND LOWER BALL JOINTS ON BOTH SIDES OF MY 1999 DODGE DURANGO, 2WD. *NM

I HAVE A 99 DURANGO THAT IS MAKING EXCESSIVE NOISE COMING FROM THE FRONT BALL JOINTS. I HAVE HAD THE CAR CHECKED, AND THE PROBLEM IS DEFINITELY FROM THE FRONT BALL JOINTS. I HAVE BEEN TOLD MY VEHICLE IS NOT COVERED BY THIS RECALL. IF DODGE IS TRULY CONCERNED ABOUT DRIVER SAFETY, WHY DO THEY LIMIT THE RECALL? IF ITS A SAFETY ISSUE BECAUSE OF DEFECTIVE PARTS, THEN WHY DON'T THEY AGREE TO REVIEW THE VEHICLE? WHAT RECOURSE DO I HAVE? *JB

THE VEHICLE'S STEERING WAS IMPRECISE AT HIGHWAY SPEEDS AND WANDERED IN THE LANE. AN ALIGNMENT INSPECTION FOUND EXCESSIVE PLAY IN THE UPPER AND LOWER FRONT BALL JOINTS ON BOTH THE DRIVER AND PASSENGER SIDE. A LOCAL DODGE DEALER SAID THAT THE PARTS WERE IDENTICAL TO 2000-2003 RECALLED BALL JOINTS, HOWEVER, THERE ISN'T A RECALL ON THE 99 DURANGO BALL JOINTS. THIS DEFIES LOGIC, BUT THAT'S WHY I'M HERE TO FILE A COMPLAINT. *JB

DT: 1999 DODGE DURANGO. THE CONSUMER TOOK THE VEHICLE TO GET NEW TIRES AND WAS INFORMED THAT THE UPPER AND LOWER BALL JOINTS WERE BAD ON SEPTEMBER 30, 2005. THE CONSUMER HAS NOT HAD THE PROBLEM CORRECTED YET. THE CONSUMER CONTACTED DAIMLER/CHRYSLER, AND THEY TOLD HER THAT VEHICLE WAS NOT APART OF THE RECALL AND THERE WAS NOTHING THEY COULD DO. FILE COMPLAINT#14116812 WAS PLACED ON FILE WITH CHRYSLER. *SC . *AK UPDATED 11/02/05. *JB

BALL JOINTS. ENGINE UNDER WARRANTY 3 TIMES. *JB

1999 DODGE DURANGO MAJOR FRONT SUSPENSION ISSUES - FAILS STATE SAFETY CHECK- SEE NUMEROUS DISCUSSIONS ON THE WEB IS THE AN ENGINEERING ANALYSIS UNDERWAY? BAD NEED REPAIR: BOTH LOWER BALL JOINTS, 1 UPPER BALL JOINT, BOTH INSIDE TIE RODS. *JB

DT: WHILE DRIVING THE BRAKE LINE DISINTEGRATED. THE BRAKE LIGHT CAME ON AFTER THE BRAKES FAILED. THERE WAS BRAKE FLUID LEAKING UNDERNEATH THE VEHICLE. THIS HAPPENED ON SEPTEMBER 20, 2005. HAD NOT CONTACTED THE DEALER. BACK ON OCTOBER 19, 2004 THEY CHANGED REAR BRAKE SENSOR. *AK UPDATED 11/02/05. *JB

DT: THE CONSUMER KEPT UP THE MAINTENANCE ON THE VEHICLE. WHILE DRIVING ON THE HIGHWAY A THROUGH ROD ENTERED THE OIL PAN AND IT DESTROYED THE ENGINE. THERE WAS SLUG BUILT UP IN THE BOTTOM OF THE OIL PAN THAT CAUSED THE PUMP TO FAIL. THERE WAS NO FOR WARNING, BUT ONE COULD HEAR METAL AGAINST METAL GRINDING. OIL LIGHT DID NOT COME ON. SPOKE WITH THE DEALER AND CHRYSLER, AND THEY SAID THERE WAS NOTHING THEY COULD DO BECAUSE WARRANTY EXPIRED. THIS HAPPENED ON JUNE 5, 2005. HAD THE ENGINE REPLACED AND THE CONSUMER PAID THE COST OUT OF POCKET. *AK

BALL JOINT FAILURE IN MY 1999 DODGE DURANGO. I HAVE TO REPLACE BALL JOINTS IN MY 99 DURANGO, WHY ARE THEY NOT RECALLED LIKE THE 2000 MODEL THEY HAVE THE SAME EXACT PROBLEM. *JB

IN JANUARY OF 05 HAD TO HAVE BOTH UPPER AND LOWER BALL JOINTS REPLACED, CONTROL ARM, FRONT BRAKES AND NEW TIRES AS A RESULT OF BAD F/E SUSPENSION. NOW TODAY THE SPEED SENSOR (AND I AM HOPING THAT'S IT) HAS GONE OUT ON THE TRANSMISSION. I HAVE HAD TWO WINDOW MOTOR FAILURES, A SUDDEN DROP IN OIL PRESSURE CAUSING THE TRUCK TO STALL AND THERE IS SOMETHING WRONG WITH THE ELECTRICAL SYSTEM. THERE HAVE BEEN MANY COMPLAINTS IN REGARDS TO THESE FAILURES AND THE DODGE DURANGO AND ALTHOUGH THEY HAVE RECALLED OTHER DODGE TRUCKS FOR THESE ISSUES - THEY HAVE YET TO HAVE RECALLED THE 1999. I HAVE CONTACTED DODGE SINCE JANUARY OF THIS YEAR REGARDING THIS ISSUE AND THEY RESPONDED TELLING ME THAT THEY HADN'T HAD ENOUGH COMPLAINTS TO ISSUE A RECALL. I FIND THIS HARD TO BELIEVE SEEING ALL THE COMPLAINTS MADE TO NHTSA AND TO CONSUMER AFFAIRS IN REGARDS TO THIS YEAR AND MODEL. I ALSO BELIEVE THAT THE DODGE DEALER I BOUGHT THIS TRUCK FROM (USED) SOLD IT TO ME KNOWING OF THESE PROBLEMS - ALTHOUGH THIS I DOUBT I COULD EVER PROVE. I AM THANKFUL THAT THE FRONT WHEELS STAYED ON AS LONG AS THEY DID AS I HAVE READ OF THE BALL JOINT ISSUE CAUSING WHEEL SEPARATION. THIS COULD HAVE BEEN A DEADLY SITUATION FOR MY FAMILY (4 SMALL CHILDREN - WE RELY ON THIS AS OUR ONLY TRANSPORTATION) AND I HOPE THAT THE PROBLEM IS FIXED BUT HAVE SERIOUS DOUBTS. *NM

WAS DRIVING AFTER DARK LAST NIGHT AND MY HEADLIGHTS JUST STOPPED WORKING (BOTH OF THEM) ALMOST CAUSED ANOTHER CAR TO HIT ME, BECAUSE THEY COULD NOT SEE ME. I PULLED OVER AND PROCEEDED TO CHECK THE FUSES, ETC AND THEY WERE ALL FINE AND THE HIGH BEAMS AND PARKING LIGHTS WORKED, JUST NOT THE HEADLIGHTS. TOOK THE CAR TO THE PLACE I BOUGHT IT FROM AND AFTER 2 HOURS HIS MECHANICS FIGURED OUT THAT IT WAS THE RELAY SWITCH THAT HAD BLOWN AND HAD TO BE REPLACED. *JB

DT: THE CALLER SAID THAT THE VEHICLE SHUTS DOWN. THIS HAPPENED AT ANY SPEED. WHEN HE PULLED OFF OF THE ROAD AND SAT THERE FOR A WHILE AND THE VEHICLE STARTED UP AGAIN. THE CALLER STATED IT HAS HAPPENED INTERMITTENTLY. THE DEALER DID NOT KNOW WHAT WAS WRONG WITH THE VEHICLE. THE MANUFACTURER WAS NOT AWARE OF THE PROBLEM, AND URGED THE CONSUMER TO GO BACK TO THE DEALER AND PERFORM A DIAGNOSTIC TEST. THE PROBLEM STARTED ON JUNE 13, 2005, AND IT WAS HAPPENING TO BOTH THE CALLER AND HIS WIFE. THE DEALER WANTED TO REPLACE THE FUEL PUMP AND FILTER. THE CALLER SAID THAT HIS WIFE JUST CAME IN AND HAS BEEN ON THE SIDE OF ROAD THE FOR THE LAST 2 HOURS WITH THIS PROBLEM. SHE WAS ALMOST TICKETED FOR STOPPING ON THE INTERSTATE. SHE WAS PUSHED OFF TO THE SIDE OF THE ROAD. HIS WIFE TOLD THE POLICE THAT IT WOULDN'T START IN A WHILE SO THEY LET HER SIT THERE UNTIL IT STARTED. *AK THE CONSUMER PURCHASED A PCM AND REPLACED IT. THE VEHICLE STOPPED THE STALLING. *SC

1999 DODGE DURANGO: TROUBLES WITH OIL PRESSURE GAUGES DROPPING TO 0, SLUDGE BUILD UP, ENGINE MYSTERIOUSLY STALLING, SPEED SENSOR PROBLEMS, AIR CONDITIONING NOT WORKING AFTER SEVERAL HOURS OF DRIVING.

DT: ON JULY 31, 2005 THE CHECK ENGINE LIGHT CAME ON. SHE TOOK VEHICLE TO DEALER AND HAD IT FIXED. THE NEXT DAY THE LIGHT WAS STILL ON. VEHICLE WAS TAKEN BACK TO THE DEALER. CURRENTLY, THE CHECK ENGINE LIGHT, ABS LIGHT AND A BRAKE LIGHT WERE ON. VEHICLE HAD BEEN TO THE DEALER 4 TIMES AND STILL COULDN'T FIND THE CAUSE OF THE PROBLEM. MANUFACTURER HAD NOT BEEN CONTACTED . SHE HAS PAID FOR ALL THE TRIPS TO THE DEALER AND THEY HAVEN'T FIXED IT YET. SHE COULD NOT AFFORD TO CONTINUE PAYING FOR ALL REPAIRS. *AK

3 OF 4 POWER WINDOWS FAILED TO WORK WITHIN 2 YEARS OF PURCHASE. NOTHING WAS DONE TO CORRECT THIS, WHEN ADDRESSED TO THE DEALERSHIP I WAS TOLD THE TOTAL PRICE OF PARTS AND LABOR (FULL PRICE). *JB

DT CONSUMER STATES WHEN THE WHEEL WAS TURNED TO THE RIGHT, THE VEHICLE WOULD JERK AND PULL TO THE RIGHT. THE VEHICLE HAS BEEN SERVICED. *JB THE UPPER BALL JOINT WERE REPLACED TO CORRECT THIS PROBLEM. *NM

1999 DODGE DURANGO FRONT DRIVER'S SIDE BEARING WERE BAD.***NO ANSWER REQUIRED***.*MR THE LOWER FRONT BALL JOINT ALSO NEEDS TO BE REPLACED BECAUSE IT CAN'T BE GREASED.

DT: CONTACT STATES THE BALL JOINTS ON 1999, DODGE, DAKOTA ARE LOOSE. THE RIGHT/LEFT SIDES ARE VERY LOOSE. HE CITED A RECALL ON THE 1999 DODGE DAKOTA, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN ALTHOUGH HE IT HAD THE SAME PROBLEMS AS NOTED IN THE RECALL. *AK

DT: THE VEHICLE INTERMITTENTLY STALLED. THIS STARTED ON AUGUST 1, 2005. TOOK THE VEHICLE TO THE DEALER THEY RECOMMEND TO REPLACE THE COMPUTER MODULE. CONTACTED MANUFACTURER, THEY SAY THERE WAS NO RECALLS FOR MODEL YEAR. *AK

1999 DODGE DURANGO - BAD BALL JOINTS/CONTROL ARMS FRONT END THIS EXACT ITEM WAS RECALLED ON OTHER DURANGOS, HOWEVER, FOR SOME ODD REASON IT HAS LEFT THE 1999 YEAR OFF THE RECALL. WE HARDLY MADE IT TO A MECHANIC TO FIX BEFORE THE FRONT TIRES FELL OFF. I DRIVE THIS CAR REGULARLY WITH 2-4 KIDS IN IT AND WOULD HATE TO SEE WHAT HAPPENS IF I WERE IN AN ACCIDENT WITH THESE CHILDREN AND THEN IT CAME BACK TO YOU. LUCKY FOR US THIS HAPPENED COMING OUT OF OUR DRIVEWAY AND NOT ON THE HIGHWAY. THE BALL JOINTS THAT WERE RECALLED IN THE 2000+ YEARS ARE NO DIFFERENT THAN THE ONES USED IN 1999 - THIS SHOULD HAVE BEEN RECALLED. THERE ARE HUNDREDS OF COMPLAINTS LISTED ON-LINE IN VARIOUS STATES FOR THIS PROBLEM. WHEN IS DODGE GOING TO BE HELD ACCOUNTABLE FOR IT? AS WE TYPE THIS - WE ARE SPEAKING TO DAIMLER/CHRYSLER ABOUT THE PROBLEM (NOT THE FIRST TIME FOR THIS) THEY ARE ACTUALLY CALLING THE DEALERSHIP TO SEE IF WE ARE A GOOD ENOUGH CUSTOMER AND SPEND ENOUGH MONEY THERE TO DEAL WITH US?! WE ARE ALSO BEING TOLD THAT IF IT FAILS A 2ND TIME, THEY MIGHT BE ABLE TO HELP US?! SO, WE SHOULD CONTINUE TO TAKE A CHANCE AND DRIVE OUR CHILDREN AROUND ON THE HIGHWAY AND SUCH AND HOPE IT FAILS AGAIN TO GET OUR RECALL DONE?! THIS IS CRAZY - THERE HAS TO BE A BETTER WAY. *NM

(1) EIGHTEEN MONTHS PRIOR TO THE ACCIDENT, THE UPPER AND LOWER CONTROL ARM ASSEMBLIES WERE REPLACED BY THE DEALER. (2) WHILE DRIVING, THE RIGHT FRONT WHEEL ASSEMBLY COLLAPSED CAUSING A LOSS OF CONTROL. VEHICLE LEFT THE ROAD, WENT THROUGH A UTILITY POLE, ROLLED TWICE CAUSING A TOTAL LOSS OF THE VEHICLE. POLICE REPORT INDICATES "IT APPEARS THE ACCIDENT WAS CAUSED BY MECHANICAL FAILURE." WITNESS SUPPORTS ACCURACY OF ACCIDENT REPORT. (3) DEALER SUGGESTED COMPLAINT TO CHRYLSER. AFTER INVESTIGATION, DAIMLER CHRYLSER RESPONDS THEY "ARE NOT CONVINCED THAT A MANUFACTURING RESPONSIBILITY IS ASSOCIATED WITH THIS INCIDENT." THEY ALSO "DECLINED ANY RESPONSIBILITY ASSOCIATED WITH THIS INCIDENT." DIGITAL PHOTOS OF VEHICLE, SUSPENSION AND SEPARATED WHEEL ASSEMBLY AT THE ACCIDENT SCENE ARE AVAILABLE.*JB

BAD BALL JOINTS 57K MILES. *JB

DT: CONSUMER COMPLAINED ABOUT AN UPPER AND LOWER BALL JOINT PROBLEM. . CONTACTED THE DEALER, WHO REPLACED THE BALL JOINTS. ALSO SPOKE WITH DIAMLER CHRYSLER. THEY SAID THEY WERE NOT LUBED PROPERLY. BUT KEPT THEM THERE. HAD PROBLEMS WITH THE VEHICLE PULLING TO THE RIGHT. THERE WAS A RECALL BUT THIS VEHICLE WAS NOT INCLDED IN THE RECALL DUE TO VIN. HAD THEM REPLACED ON JULY 27, 2005.*AK

DT: CONSUMER HAD A 1999, DODGE, DURANGO. THERE WAS A RECALL FOR LATER MODELS, AND THE SAME PROBLEM WAS HAPPENING WITH THIS VEHICLE. IT WAS INSPECTED ON JULY 25, 2005, AND THE UPPER AND LOWER BALL JOINTS WERE DEFECTIVE. THE TIRES WERE RUBBING AGAINST THE FRAME. DAIMLER CHRYSLER STATED THAT BECAUSE THE VEHICLE WAS NOT PART OF THE RECALL THEY WILL NOT PAY FOR REPAIRS. THIS WAS NOTICED APPROXIMATELY A MONTH AGO WHEN GOING AROUND A CORNER THE FRONT END SHIFTED. ALSO, HEARD A LOUD CLANKING NOISE. WHEN THE VEHICLE WAS TAKEN HOME CONSUMER LOOKED AND SAW THE TIRES RUBBED ON THE FRAME. *AK

DT: CONSUMER STATES THAT THE FRONT OF 1999 DODGE DURANGO BALL JOINTS WORE OUT. BASICALLY, THE FRONT END WAS FALLING APART. UPPER AND LOWER BALL JOINTS FELL APART AND DESTROYED THE WHOLE FRONT END OF THE VEHICLE. THE WHOLE FRONT END OF THE VEHICLE WAS REPLACED. THIS WAS THE SAME PROBLEM AS THE 2000 MODELS THAT WERE RECALLED. THE OWNER HAD THE VEHICLE IN THE DEALERSHIP FOR REPAIRS ON THE FRONT TWICE. DEALERSHIP SAID THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FRONT END WAS THE ONLY PROBLEM THE OWNER HAD WITH THE SUV. OWNER HAS CONTACTED CHRYSLER AND FILED A COMPLAINT. CHRYSLER INFORMED THE OWNER THAT THEIR VEHICLE WAS NOT INCLUDED IN THE RECALL. THE OWNERS HAD NOT HAD ANY MORE CONTACT WITH CHRYSLER. SPEED WAS NOT A FACTOR IN THIS FAILURE. AFTER THE VEHICLE WAS INSPECTED BY CHRYSLER MECHANICS, THEY SAID THAT THERE WAS NOTHING WRONG, AND ASKED THE CONSUMER TO LEAVE. THE OWNER ASKED FOR A RECEIPT FOR THE OIL CHANGE AND CHECKING THE FRONT END. THEY WOULD NOT GIVE THE CONSUMER A RECEIPT AFTER THE OWNER ASKED THEM ABOUT THE RECALL. THIS HAPPENED ON MARCH 29, 2004. AS THE OWNER PULLED OUT OF THE DEALERSHIP THE VEHICLE WAS MAKING A RATTLING NOISE BY THE RIGHT FRONT TIRE. CONSUMERS THEN WENT TO A REPAIR SHOP AND THEY PULLED ON THE WHEEL AND COULD SEE THE WHOLE FRONT ASSEMBLY MOVING. EVERYTHING WAS OUT OF PLACE AND MOVING. THE MECHANIC HAD TO FIX THE WHOLE FRONT END, AND THE OWNER RECEIVED A BILL FOR $1,800.00. *AK

DT: THE VEHICLE IS 1999 DODGE DURANGO. THE CONSUMER NEEDED THE TIRES REPLACED AND HE HAD AN INDEPENDENT MECHANIC CHECK THE BALL JOINTS AT THE SAME TIME. THE MECHANIC TOLD HIM THAT THE FRONT TOP AND BOTTOM BALL JOINTS WERE GOING BAD, THIS WAS IN 12-2004. THE CONSUMER KNEW THERE WAS A RECALL ON SIMILAR VEHICLES. HE CONTACTED THE MANUFACTURER AND THEY TOLD HIM THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONSUMER HAD TO GET THE ENGINE REPLACED BECAUSE OF A SLUDGE PROBLEM. THE ENGINE BLEW UP BECAUSE OF THE OIL PRESSURE HAD FAILED ON THE VEHICLE, ON 7-17-05. ABOUT 3-4 MONTHS PRIOR THE CONSUMER HAD THE OIL AND OIL FILTER CHANGED; AND THE BEARINGS REPLACED. ON 7-19-05 THE ENGINE WAS REPLACED. HE HAD THEM CHECK THE BALL JOINTS AGAIN ON 7-20-05. THEY TOLD HIM THAT THEY WOULD BE AFRAID FOR HIM TO DRIVE IT OFF THE LOT. CONSUMER FEELS THAT THE MANUFACTURE SHOULD REPLACE THIS AT THEIR EXPENSE. *NM

DT: CONSUMER STATED THE VEHICLE STALLED WHILE DRIVING ABOUT 30 MPH. THE SERVICE DEALER COULD NOT DUPLICATE THE PROBLEM. IT HAS HAPPENED 3 TIMES TODAY AND HAS HAPPENED FOR THE PAST 3 WEEKS, IT APPEARS TO BE GETTING WORSE. AFTER PUTTING THE VEHICLE INTO PARK, THE VEHICLE WILL SOMETIMES START IMMEDIATELY, BUT SOMETIMES THE CONSUMER WOULD HAVE TO WAIT FOR ABOUT 10 MINUTES TO RESTART IT. *JB

DT: THE CONSUMER STATED THAT THE AIRBAG LIGHT KEPT COMING ON AND OFF. THE ABS LIGHT ALSO KEPT COMING ON AND OFF. THEN THIS OCCURRED THE RPM GAUGES WOULD STOP WORKING ALONG WITH THE OTHER GAUGES ON THE DASHBOARD. THE CONSUMER TOOK THE TRUCK TO THE DEALERSHIP AND THEY SAID THAT THE TRUCK IS NOT COVERED UNDER ANY RECALL. THE OWNER HAS TALKED TO MANUFACTURER. THEY TOLD THE CONSUMER TO HOLD ON TO HIS REPAIR RECEIPTS. THE MANUFACTURER ALSO INFORMED THE CONSUMER THAT THERE WAS NOT A RECALL ON HIS VEHICLE. *NM

MY 99 DODGE DURANGO 4X4 HAS HAD VIBRATIONS AND NOISE IN THE FRONT FROM WHEN I PURCHASED. THE DODGE DEALER EARLIER TOLD ME THERE WERE NO RECALLS OR HIDDEN WARRANTIES ON THIS PRODUCT, VIN# [XXX]. MY GOODYEAR DEALER, INSPECTED MY DODGE AND SHOWED ME THAT MY UPPER AND LOWER BALL JOINTS WERE BAD (( MOVING OVER 1/2 IN)) HE SAID TAKE IT TO YOUR DEALER, BECAUSE THIS IS NOT RIGHT. DODGE DEALER ALSO SAID THAT BOTH RIGHT AND LEFT, UPPER AND LOWER BALL JOINTS WERE BAD AND ALSO THAT THE HUBS AND WHEEL BEARINGS. WERE BAD, AND NEEDED TO BE REPLACED FOR MY SAFETY. I CALLED DIAMLER CHRYSLER CORP. AND ASKED IF THEY WOULD COVER THIS MFG PROBLEM. I WAS GIVEN CLAM #13756706. THE CUSTOMER SERVICE PERSON SAID THEY WOULD NOT COVER THIS PROBLEM BECAUSE MY VIN # NOT COVERED BY THE UPPER & LOWER BALL JOINT RECALL. I COULD NOT BELIEVE THIS WOULD NOT BE COVERED, BECAUSE WHEN I LOOKED UP MY 99 DURANGO ON YOUR SITE ON COMPLAINTS, I SAW OVER 500 SIMILAR CASES FOR 99 DURANGO, WITH BALL JOINT AND STEERING PROBLEMS. DODGE SAID 99 NOT PART OF RECALL. I THINK THE U.S GOV. NEEDS TO TELL DODGE TO INCLUDE IN RECALL ALL THE DODGE DURANGO WITH THIS PROBLEM, PLEASE LOOK OUT FOR THE SAFETY OF THE AMER. PEOPLE AND NOT ALOW CHRYSLER CORP GET AWAY WITH THIS SAFETY PROBLEM. I FEEL THE AMER PEOPLE SHOULD NOT NEED TO GET THE COURTS INVOLVED WHEN WE HAVE AN AGENCY THAT SHOULD PROTECT THE AMER. PEOPLE FROM DEFECTIVE PRODUCTS. I HOPE THIS BALL JOINT PROBLEM ETC. DOES NOT BECAME ANOTHER "FORD - FIRESTONE" SITUATION. DODGE SAID T

DT: CONSUMER WAS DRIVING AT 25 MPH, WHEN SHE WAS GETTING READY TO GO UNDER AN OVERPASS, SHE APPLIED THE BRAKES FOR A RED LIGHT AND THE BRAKE PEDAL WENT TO THE FLOORBOARD. CONSUMER WAS APPLYING THE BRAKES SUDDENLY AND HARD FOR A QUICK STOP. HOWEVER, THE ABS BRAKES DID NOT ACTIVATE. THERE WERE NO SKID MARKS ON THE ROAD. CONSUMER HIT ANOTHER VEHICLE ON THE SIDE BECAUSE THE VEHICLE WOULD NOT STOP. CONSUMER STATED THAT WHEN SHE FIRST PURCHASED THE VEHICLE THERE WAS NOISE UNDER THE HOOD AND THE DEALER TOLD HER THE ABS BRAKES WERE TRYING TO TEST THEMSELVES. AFTER THE ACCIDENT CONSUMER COULD HEAR A GRINDING NOISE UNDER HOOD WHEN VEHICLE WAS STARTED. THE NOISE WAS ON THE DRIVER'S SIDE AND ONLY LASTED FOR A COUPLE SECONDS.*AK

TOOK IN FOR ROUTINE MAINTANCE.FOUND OUT THAT UPPER BALL JOINTS WERE READY TO BRAEK AT 51,000 MILES. THIS IS ON MY 1999 DODGE DURANGO THAT HASD BEEN WELL TAKEN CARE OF. CAUGHT THE PROBLEM BEFORE FAILURE OCCURED WHICH WOULD HAVE CAUSED STEERING FAILURE. BALL JOINTS AND LOWER CONTROL ARMS NEEDED REPLACED. YES THE OLD PARTS ARE AVAILABLE.

DT: CONTACT STATES: PREMATURE WEAR OF UPPER BALL JOINTS AND FRONT SUSPENSION. DEALER T SAID CAR WAS NOT UNDER RECALL. ALSO, CALLED DAIMLER CHRYSLER AND THEY TOLD HIM THE SAME THING.*AK

MY WIFE AND I PURCHASED A USED 1999 DODGE DURANGO SLT 5.9L IN OCTOBER OF 2003. THE DURANGO HAD APPROXIMATELY 55,000 MILES. FOR THE PAST FEW MONTHS WE HAVE NOTICED AN ODD TICKING OR CLICKING SOUND WHILE TURNING CORNERS. ON 6/25/2005 (WITH APPROXIMATELY 77,000 MILES) WE REPLACED THE FRONT TIRES AS THEY WERE VERY UNEVENLY WORN. WHILE CHECKING THE WHEELS WE NOTICED THAT BOTH THE UPPER AND LOWER BALL JOINTS HAD FAILED ON EACH SIDE OF THE CAR. THEY DID NOT SNAP BUT THERE WAS FAR TOO MUCH PLAY IN THE BALL JOINTS. THE UPPER JOINTS HAVE SINCE BEEN REPLACED, WE KEPT THE OLD PARTS AS PROOF IF NEEDED. WE WILL KEEP THE OLD LOWER BALL JOINTS WHEN WE ARE ABLE TO REPLACE THEM. NO ACCIDENTS RESULTED OF THIS FAILURE, ALTHOUGH THIS BEING OUR MAIN VEHICLE AND DRIVEN ALMOST EVERYDAY IT WAS A SHOCK TO FIND SUCH A FAILURE ON PARTS THAT ARE GAURANTEED FOR FAR LONGER THAN 80,000 MILES.

DT: CONTACT HAD TO HAVE ALL FOUR BALL JOINTS REPLACED ON 1999, DODGE, DURANGO. THIS VEHICLE DID NOT FALL UNDER THE RECALL CAMPAIGN. THE MECHANIC THAT REPLACED THE BALL JOINTS STATED THE REPLACEMENT WAS DUE TO POOR DESIGN OF THE VEHICLE. *AK

THE BALL JOINTS FAILED IN THE CONSUMER'S 1999 DODGE DURANGO. *NM CONSUMER'S VEHICLE WAS NOT INCLUDED IN RECALL. *TT

DT: CONTACT STATES WHILE DRIVING THERE WAS A TICKING NOISE. SERVICE DEALER STATED THE LEFT FRONT BALL JOINT NEEDED TO BE REPLACED. *AK

CONSUMER STATED: WHEN DRIVING DOWN THE ROAD THE STEERING WHEEL WOULD SHAKE BADLY, AND THERE WAS A CLANKING NOISE EVERY ONCE IN AWHILE. DEALERSHIP REPLACED ALL 4 BALL JOINTS ON THE FRONT END SUSPENSION. *AK *SB