Page 10 of 40 · complaints 451–500 of 1,967

1999 Dodge Durango complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jun 16, 2005AZ

DT: IN 2003 I HAD BALL JOINTS, UPPER AND LOWER REPLACED, ALSO TIRES WERE REPLACED. THE ARMS WERE REPLACED PRIOR TO THAT. DEALER IS NOW RECOMMENDING THE BALL JOINTS AND TIRES BE REPLACED AGAIN AT COST $1200 FOR BALL JOINTS PLUS THE COST OF TIRES. THE DEALER HAD NO IDEA WHY THIS WOULD HAPPEN. I CONSUMER CALLED MANUFACTURER, AND THEY COULD NOT HELP. THE ONLY RECALL WAS FOR THE YEARS OF 2000-2003, CONSUMER'S VEHICLE RECALL WAS 1999. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jun 16, 2005110,000 milesTX

DT:CONSUMER NOTICED THAT VEHICLE STARTED RIDING ROUGH. CONSUMER REPLACED SHOCKS, BUT THE FRONT END STILL SEEMED TO RIDE ROUGH ENOUGH TO FEEL ALL BUMPS IN ROAD. CONSUMER HAD BRAKE PADS CHANGED AND THE MECHANIC SHOWED CONSUMER THAT BALL JOINTS WERE BAD. MECHANIC CHECKED BOTH TOP AND BOTTOM BALL JOINT ON DRIVER'S SIDE. BALL JOINTS SHOWED LOTS OF WEAR. THEN, MECHANIC CHECKED PASSENGER SIDE TO FIND THAT MORE SLACK WAS IN PASSENGER SIDE THAN DRIVER SIDE. MECHANIC TOLD CONSUMER THAT THERE WERE STORIES OF WHEELS COMING OFF OF SAME TYPE OF VEHICLE. CONSUMER SAYS THAT VEHICLE IS NOT USED FOR OFF ROAD USE. VEHICLE IS USED FOR HIGHWAY AND CITY DRIVING. CONSUMER IS SCARED TO DRIVE VEHICLE. CONSUMER IS AWARE OF RECALL ON NEWER MODELS. FEELS THAT SAME PROBLEM EXISTS WITH THIS VEHICLE. CONSUMER HAS NOT YET REPLACED BALL JOINTS. VEHICLE IS SERVICED REGULARLY ABOUT EVERY 4500 MILES AT A QUICK LUBE. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jun 15, 2005NC

I NOTICED WHILE DRIVING MY 1999 DODGE DURRANGO, AT SPEEDS IN EXCESS OF 45 MPH, THAT THE FRONT END SHOOK EXCESSIVELY. I TOOK MY 99 DURRANGO TO THE LOCAL DODGE DEALER, AND ASKED ABOUT A RECALL THAT I WAS TOLD ABOUT. THE SERVICE MANAGER AT THE DEALERSHIP TOLD ME IT WAS FOR 2000'S NOT 99'S. THEN HE PROCEDED TO TELL ME THAT THE 2000 AND THE 99 UPPER CONTROL ARM AND BALL JOINT ASSEMBLY WERE EXACTLY THE SAME PART. BUT, HE COULD NOT EXPLAIN TO ME WHY ONE WAS COVERED UNDER THE RECALL AND THE OTHER WAS NOT. HE THEN QUOTED ME A PRICE AND WANTED ME TO LEAVE MY VEHICLE SO IT COULD BE REPAIRED. WHEN I INSISTED ON AN EXPLAINATION FOR THIS, HE SWIFTLY GAVE ME A 1-800 NUMBER TO CALL, WHERE OFCOURSE I GOT THE RUN AROUND AND STILL NO ANSWER.

Power Train › Automatic Transmission
Filed Jun 14, 200567,980 milesIN

TRANSMISSION NOT SHIFTING RIGHT, ENGINE REVING TO HIGH. TRANSMISSION HAD TO B TRANSMISSION WENT OUT 2ND GEAR BAD NOT SHIFTING RIGHT. TRANSMISSION HAD TO BE REBUILT, THIS CAR HAD ONLY 67000 MILES ON IT. TRANSMISSION WAS SERVICED AT 35000 MILES NEVER HAD TROUBLE BEFORE.I THINK TRANSMISSION SHOULD HOLDUP LONGER THAN THIS. ALSO CAR HAR IDLE PROBLEM WHEN ENGINE IS WARM AFTER RESTART, WHEN COMING TO A STOP AT REDLIGHT CAR IDLES RUFF ACTS LIKE IT WANTS TO DIE. WHEN DRIVING MORE SMOOTHS OUT, RUNS FINE THEN? THIS CAR HAS ALWAYS BEEN SERVICED ON TIME! LAST YEAR WAS IN TO DEALER TWICE FOR HARD START & IDLE PROBLEMS! SPENT OVER $500.00 FOR AIR IDLE SPEED PART & R THROTTLE POSLOCH! SEEMS TO ME COMPUTOR PARTS SHOULD HOLDUP LONGER! T

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jun 10, 200590,000 milesSC

SUSPENSION FRON CONTROL ARM UPPER BALL JOINT AND CONTROL ARM - FAILURE

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jun 7, 200583,000 milesIL

1999 DODGE DURANGO. BALL JOINTS AND TIE ROD NEEDED TO BE REPLACED BECAUSE THEY WERE COMPLETELY BROKEN. I SAW THE RECALL NOTICE ON THE 2003 DURANGO AND BELIEVE THAT MY 1999 DURANGO EXPERIENCED THE SAME FAILURE.

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jun 1, 200588,750 milesMA

I BOUGHT MY 1999 DODGE DURANGO BACK IN MAY 2003. I HAD IT FOR ALMOST ONE YEAR AND BROUGHT IT IN FOR SOME MAINTENANCE. THEY TOLD ME 3 OF THE 4 BALL JOINTS WERE BAD AND THE FOURTH ONE WAS STILL WITHIN SPEC, WHATEVER THAT IS. I WAS ALSO TOLD THAT ONE BALL JOINT WAS ABOUT TO COME APART IF I HAD WAITED ANY LONGER. I HAD THEM REPLACED AT A COST OF $716. I THEN CONTINUEWD TO KEEP UP ON THE MAINTENANCE OF THEM BY GREASING THEM REGULARLY AND INSPECTING THEM ONCE A MONTH. LAST MONTH I NOTICED THAT THE FOURTH ON ETHAT WAS NOT REPLACED IS WOREN AND NEEDS TO BE REPLACED. I ALSO SEE THAT A RECALL WAS DONE BUT DOES NOT COVER ALL THE VEHICLES THAT HAVE THIS PROBLEM. I BELIEVE THAT DODGE NEEDS TO STEP UP AND FIX THIS PROBLEM FOR ALL THE DURANGOS NOT JUST A FEW.

Suspension › Front › Control Arm › Lower Ball Joint
Filed May 23, 200565,000 milesOH

DT: CONSUMER STATES: THE UPPER AND LOWER BALL JOINTS ON THE FRONT END ON BOTH SIDES ARE COMPLETELY GONE. VEHICLE SHAKES AND RATTLES UNCONTROLLABLY. BOUGHT USED A YEAR AND HALF AGO, ALSO, THE U JOINTS WERE REPLACED 2 WEEKS AFTER PURCHASE. HAVE TO HAVE BOTH HANDS ON THE WHEEL TO CONTROL. TALKED TO CHRYSLER , AND THEY RECOGNIZED THERE WAS A PROBLEM, AND WILL PAY FOR UPPER BALL JOINTS, CONSUMER WILL HAV ETO PAY FOR LOWER JOINTS AND LABOR.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed May 23, 2005DC

EA03023 BALL JOINTS ON THE 1999 DODGE DURANGO.*MR CONSUMER WANTS TO KNOW WHY THERE ARE NO RECALL ON THE 1999 DODGE DURANGO WHEN THEY HAVE THE SAME PROBLEMS AS THE NEWER MODELS. *BF

Power Train › Automatic TransmissionCrash
Filed May 19, 2005107,900 milesNY

AT CHRISTMASTIME OUR TRANSMISSION BEGAN ACTING UP. WE BELIEVED THE HARSH WINTER WEATHER WAS CAUSING THE PROBLEM BC ONCE THE ENGINE HEATED UP, THE VEHICLE DROVE JUST FINE. AT ANY RATE, WE TOOK IN TO BE SERVICED IN MARCH AND HAD THE 4X4 REAR DIFFERENTIALS FLUSHED AND SERVICED AND THE FLUID CHANGED. WHILE IT WAS IN FOR THAT REPAIR (AT A DEALERSHIP) THEY CALLED AND SAID THE 2 FRONT BALL JOINTS NEEDED TO BE REPLACED. WE KNEW ABOUT THE RECALL, SO ASKED THEM ABOUT IT, BUT IT JUST FIGURES OUR VIN WAS NOT INCLUDED. SO, $1600 LATER, WE WENT AND PICKED IT UP AND SEEMED TO DRIVE JUST FINE. WELL, THEN 3 WKS. LATER I WAS DRIVING TO THE GROCERY STORE. I WAS STOPPED A RED LIGHT, AND WHEN IT TURNED GREEN I WENT TO GO AND IT JUST BARELY ACCELERATED. LUCKILY, THE RED LIGHT WAS RIGHT IN FRONT OF THE GARAGE WE NORMALLY USE. I WAS ABLE TO TURN THE VEHICLE AROUND AND GET IT TO WHERE I WAS PARKED IN FRONT OF THE GARAGE. I WENT IN AND TOLD THE MECHANIC WHAT HAPPENED. THE TRUCK WAS IN THE SHOP FOR 2 WKS. IT NEEDED A NEW TRANSMISSION AFTER HAVING JUST BEEN SERVICED! IT COST $3300! OVER THE PAST 2 MONTHS WE HAVE SPENT $4600 IN REPAIRS ON A VEHICLE THAT WE ARE STILL PAYING FOR! I AM IRRATE! WE EVEN BOUGHT THE EXTENDED WARRANTY WHEN WE PURCHASED THE VEHICLE 5 YRS. AGO, BUT NOW WITH 108,000 MILES IT'S NOT COVERED ANY LONGER (WARRANTY ONLY WENT TO 100,000). 2 YRS. AGO I WAS INVOLVED IN AN ACCIDENT WITH DURANGO WHERE THE FRONT DRIVERS SIDE WHEEL POPPED OFF AFTER ANOTHER VEHICLE HIT IT. WE DON'T BELIEVE HE CO

Suspension › Front › Control Arm › Upper Ball Joint
Filed May 18, 200530,000 milesUT

1999 DODGE DURANGO, SAME PROBLEM AS THE 2000 UP. THE RECALL WAS DONE ON THOSE BUT DODGE HAS NOT BEEN FORCED TO RECALL THE 1999'S. WE PURCHASED OUR VEHICLE IN AUGUST 1999, IT NEVER DID DRIVE GOOD, WANDERING, WE THOUGHT IT MIGHT BE THE TIRES, AND CONTINUED TO DRIVE UNTIL UNABLE TO GO ANYWHERE IN SAFETY. TOOK THE VEHICLE TO LARRY MILLER 12/22/2003 THEY RECOMMENDED REPLACING BOTH INNER TIE RODS, IDLER ARMS, ALIGNMENT ETC. COST OF $796.00 THIS WAS APPROX 55,000 MILES. SINCE THEY WOULD NOT WARRANT THE CAR, WE TOOK IT TO A PRIVATE SHOP RUSS' ALIGNMENT IN SALT LAKE. AND PAID $779.00 2/4/2004. WE REPLACED ALL 4 TIRES. WE HAD THIS VEHICLE INTO ALIGNMENT SHOPS CONSTANTLY, TIRE REPAIR, BALANCING ETC THE TIRES WERE SO BADLY WORN IN DIRECTIONS THAT SHOULD NEVER HAVE BEEN ON A VEHICLE. THESE THINGS SHOULD HAVE BEEN DONE 30,000 MILES SOONER. I CONTACTED CHRYSLER AND SUBMITTED THE RECEIPTS THE FILE # 13542683, PHONE # 1-800-992-1997 OPTION #5. I SPOKE WITH "BRANDY" BRANDY INSTRUCTED THE DURANGO WAS OUT OF WARRANTY AND THEY HAD NO REQUIREMENT TO COMPENSATION. WHEN ASKED TO PUT THAT IN A WRITTEN STATEMENT THEY REFUSED AND SAID IT WAS IN MY FILE AND THEY DID NOT HAVE TO SUBMIT THAT INFORMATION NOR COULD I SPEAK WITH A SUPERVISER. BUT THAT I WOULD RECEIVE MY ORIGINAL BILLS BACK IN 7-10 DAYS. THIS IS A RECENT CLAIM AND HAVE NOT RECEIVED MY ORIGINAL RECEIPTS YET. 5/18/2005

Suspension › Front › Control Arm › Lower Ball Joint
Filed May 17, 200568,000 milesMA

BROUGHT 99 DURANG. IN FOR FRONT END ALIG. WAS TOLD $ 1600 IN REPAIRS NEEDED, GUESS WHAT? YUP, UPPERAND LOWER BALL JOINTS,INNER CONTROL RODS AND SHOCKS, WELL THE SHOCKS SEEM FINE BUT THE REST IS A MESS, CALLED DEALER IRA DODGE,AND THEY SAID ONLY RECALL WAS FOR A 2000 AND UP.I ASKED IF IT WAS NOMAL FOR ALL FOUR BALL JOINTS TO GO AT 64K(IT COULD HAVE BEEN EARLIER I NEED NEW TIRES AT THE TIME INNER WHEEL WAS WEARING) HE SAID NO.. OH WELL RIGHT, THIS IS RIDICULOUS.CHECKED PART NUMS AT LOCAL PARTS PLACE(AUTOZONE) FOR ALL SAID ABOVE ,$259.THAT INCLUDED NEW SHOCKS, BETTER ONES TOO.ILL NEVER BUY A DODGE AGAIN.AND ILL NEVER GO TO FIRESTONE TIRES

Suspension › Front
Filed May 16, 2005102,000 milesGA

CONSUMER STATES: ON THE FRONT END DRIVER'S SIDE, THE LOWER AND UPPER BALL JOINTS WERE BAD AND HAD TO BE REPLACED. THE BOOT WAS COMPLETELY BLOWN OUT. IT WAS MAKING A SQUEAKING NOISE AND HAD A DIFFERENT DRIVE. *TT

Suspension › Front › Control Arm › Upper Ball Joint
Filed May 13, 200558,177 milesMA

DT; THE BALL JOINTS FAILED AT 58,230 MILES WHEN THE CONSUMER WENT FOR THE STATE INSPECTION. *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed May 10, 2005110,000 milesWI

I TOOK MY 1999 DODGE DURANGO INTO HAVE THE TIRES ROTATED. THE AUTO TECH SAID BOTH THE UPPER BALL JOINTS WERE FAILING ON BOTH SIDES AND THE LOWER BALL JOINT ON THE LEFT SIDE ALONG WITH THE TIE-RODS. MY DURANGO HAS 100,000 MILES ON IT. I WAS TOLD BY THE MANAGER OF THE SERVICE DEPARTMENT THAT DURANGOS WERE KNOW FOR BALL JOINT PROBLEMS AND THAT THEY HAVE HAD RECALLS. I SEE THE 2000 DURANGOS HAVE HAD RECALLS, WHAT ABOUT THE 99'S. $800.00 WITH OF REPAIRS IS VERY COSTLY.

Suspension › Front › Control Arm › Lower Ball Joint
Filed May 10, 2005IN

1999 DODGE DURANGO EXPERIENCED PROBLEMS WITH CONTROL ARMS AND BALL JOINT FAILURES.*MR THE CONSUMER HAD ALL THE BALL JOINTS REPLACED IN LATE 2003 AFTER HEARING INCIDENTS FROM THE MEDIA. IN LATE 2004, THE CONSUMER WAS INVOLVED IN A MINOR LOW SPEED ACCIDENT AND THE LEFT CONTROL ARM ASSEMBLY INCLUDING THE LEFT BALL JOINT WERE REPLACED. (THE CONSUMER DID NOT STATE IF THERE WAS DAMAGE TO THE VEHICLE). AFTER THE REPAIR THE CONSUMES WIFE STARTED TO HEAR A POPPING SOUND, THE VEHICLE WAS RETURNED TO THE DEALER BUT NO PROBLEM WAS FOUND BUT THEY DID CHECK ALL THE BOLTS AND TIGHTENED TO SPECS. IMMEDIATELY AFTER PICKING UP THE VEHICLE THE NOISE WAS STILL THERE. THE CONSUMER INSPECTED THE VEHICLE HIMSELF BY REMOVING THE LEFT FRONT TIRE AND WHEEL ASSEMBLY AND FOUND THE COTTER PIN INSTALLATION POORLY DONE ON THE UPPER BALL JOINT. THE CONSUMER THEN FOUND THE LOWER CONTROL ARM ASSEMBLY WHICH HAD PREVIOUSLY BEEN REPAIRED TO BE POORLY DONE AS WELL. THE BRAKES SQUEAKED, BUT THE CONSUMER DECLINED THE REPAIRS. *JB

Service Brakes, Air › Antilock
Filed May 9, 2005126,000 milesGA

DT: 1. BRAKES -THE BRAKES ARE WEARING OUT TOO FAST, AND WHEN NEW BRAKES ARE PUT ON, THEY MAKE NOISES. ON THE RIGHT PASSENGER'S SIDE. 2. THE PASSENGER SIDE LOWER A FRAME BALL JOINT BROKE WHILE DRIVING. THERE WERE NO INDICATION THAT THERE WAS A PROBLEM. AND THERE IS NO RECALL FOR THIS PROBLEM. *AK

Suspension › Front
Filed May 9, 200589,000 milesCT

DT: FRONT END SUSPENSION WORN OUT. AND ABS BRAKES; THE BRAKES WORK BUT THE ANTI-LOCK DOESN'T WORK . *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed May 9, 200533,269 milesMA

I HAVE A 1999 DODGE DURANGO WHICH HAS LOWER & UPPER BALL JOINTS THAT NEED TO BE REPLACED AND ON 33269 MILES ON THE VEHICLE. I DON'T KNOW WHAT TO DO BUT THE DEALERSHIP SAYS IT IS MY PROBLEM, THAT MY YEAR IS NOT ON THE RECALL LIST.

Suspension › Front › Control Arm › Upper Ball Joint
Filed May 5, 200570,000 milesID

I TOOK MY 1999 DODGE DURANGO SLT 4X4 TO HAVE AN ALIGNMENT AND I WAS TOLD THAT THE ALIGNMENT WS FINE BUT THAT THE FRONT BALL JOINTS WERE FAILING. THE SERVICEMAN TOLD ME THAT ALL 2000 AND LATER MODEL DURANGO'S WERE RECALLED TO REPLACE THE PARTS. HE ALSO TOLD ME THAT MY VEHICLES PARTS WERE THE SAME AS THE 2000 YEAR MODELS THAT WERE RECALLED. THE RECALL WAS BECAUSE THE BALL JOINTS HAD FAILED CAUSING SEVERAL ACCIDENTS. WHY THE 1999 MODELS WEREN'T INCLUDED I DON'T KNOW. I SENT A LETTER TO DODGE AND THEY GAVE ME THE GENERIC ANSWER THAT THERE WERE NO RECALLS ACTIVE FOR MY VEHICLE. I HAVEN'T FIXED THE VEHICLE YET AND ALL THE PARTS ARE STILL IN PLACE.

Engine and Engine Cooling › Engine
Filed Apr 26, 200553,000 milesPA

1999 DODGE DURANGO, BOUGHT NEW, HAS 53,000 MILES, I WAS DRIVING ON A HIGHWAY ON 4/22/05,"CHECK GAUGES" LIT UP ON DASHBOARD, OIL PRESSURE GAUGE WENT TO ZERO, CAR STILL DRIVABLE, PULLED OVER AFTER 3-4 MILES INTO TURNPIKE SERVICE AREA, CHECKED OIL STICK AND IT READ FULL, CONTINUED ADDITIONAL DRIVE TO DESTINATION OF APPROX. 5 MILES AND DROPPED OFF AT NEARBY DODGE DEALERSHIP, THEIR DIAGNOSIS IS SLUDGE IN ENGINE AND OIL PUMP HAS TO BE REPLACED AND THE ENTIRE ENGINE WILL HAVE TO BE REPLACED, THEY SUSPECT LOUSY MAINTENENACE BY CAR OWNER REGARDING OIL CHANGES, I HAVE DOCUMENTATION THAT CAR WAS WELL MAINTAINED, ON A INTERNET SEARCH, I FOUND THAT HUNDREDS OF DURANGO OWNERS HAVE EXPERIENCED THE "EXACT" PROBLEMS WITH THIS TYPE OF VEHICLE. IN ADDITION, I HAVE EXPERIENCED OTHER PROBLEMS WITH MY VEHICLE: REPLACED WINDOW MOTER, REPLACED LEAK IN COOLING SYSTEM THERMOSTAT, REPLACED SWITCH ASSEMBLY FOR A/C HEATING UNIT, REPLACED BRAKES AND ROTORS ON FRONT.*AK

Suspension
Filed Apr 21, 2005MO

1999 DODGE DURANGO SPEED SENSOR FAILED AS WELL AS THE UPPER AND LOWER BALL JOINTS. ***NO ANSWER REQUIRED***. *MR AT 49,000 THE TRANSMISSION WENT OUT. THE SPEED SENSOR FAILED FOR A SECOND TIME. *JB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Apr 20, 2005MS

MY 1999 DODGE DURANGO HAS HAD MANY PROBLEMS. THE BALL JOINTS HAVE ALREADY BEEN REPLACED BUT ARE STILL MAKING NOISE WHEN TURNING A CORNER. THE ELECTRICAL PANEL FOR THE WINDOWS HAS BEEN REPAIRED TWICE AND FINALLY REPLACED. THE BACK PASSENGER WINDOW STILL WILL NOT OPERATE. THE FUEL GAUGE IS NOT READING ACCURATELY EITHER.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Apr 19, 200586,000 milesNC

VEHICLE VIBRATED IN THE FRONT. OWNER HAD A MECHANIC INSPECT THE BALL JOINTS WHILE THE TRUCK WAS BEING SERVICED FOR THE BRAKES. MECHANIC WAS ABLE TO MOVE THE WHEELS, AND SAW THAT THE UPPER BALL JOINTS WERE WORN OUT AND FAILING. *AK

Suspension › Front › Wheel Bearing
Filed Apr 19, 2005120,000 milesNC

STARTED WITH REBUILT TRANSMISSION, THEN SLUDGED IN MOTOR. HAD TO REPLACE MOTOR WITH ONLY 120,000 MILES MOTOR AND TRANSMISSION 5,000. ALSO HAD TO REPLACE BALL JOINTS, TIE RODS AND BEARINGS COST $1,000*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Apr 16, 200573,210 milesOH

PREMATURE BALL JOINT FAILURE. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 16, 200599,500 milesOH

NO OIL PRESSURE, ENGINE SLUDGE, CLEANED. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Apr 16, 200575,000 milesPA

BALL JOINTS WERE COMPLETELY WORN TO A SERIOUS HAZARD. MECHANIC SAID BALL JOINTS SO BAD CAR WHEELS COULD FALL OFF. WE HAVE A 1999 SLT DODGE DURANGO SEEMS ALMOST CRIMINAL THAT ONLY 2000-2003 BALL JOINTS ON THESE CARS HAVE RECALLS. MY 17 YR OLD DRIVES MY CAR.I ALSO HAVE TWO OTHER CHILDREN YOUNGER. PS I LOOKED UP OUR CAR FOUND THREE RECALLS, WE HAVE NEVER BEEN NOTIFIED BY THE DEALER COUNTY CHRYSLER IN HAMBURG PA. WE HAVE NOT MOVED FROM DATE OF PURCHASE AND PHONE REMAINED THE SAME NUMBER. THIS IS AN OUTRAGE OF NEGLECT!! *AK

Power Train › Automatic Transmission
Filed Apr 15, 200580,000 milesOH

WHILE DRIVING AT APPROXIMATELY 70 MPH THERE WAS A CRACK IN THE TRANSMISSION. OWNER HAD THE VEHICLE TOWED TO THE DEALER, AND OWNER WAS INFORMED THAT THE TRANSMISSION APPEARED AS IF THE DRIVER HAD BEEN GOING 80 MPH, THEN SUDDENLY SHIFTED THE VEHICLE INTO PARK. THEN, OWNER CONTACTED THE MANUFACTURER, WHO CLAIMED THAT VEHICLE HAD TOO MANY MILES ON IT, AND THERE WAS NOTHING ELSE THEY COULD DO. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Apr 13, 200557,800 milesNE

COOLANT LEAK DUE TO GASKET FAILURE ON INTAKE MANIFOLD. THIS IS THE 3RD TIME THIS HAS HAPPENED, TWICE IN JUST OVER ONE YEAR.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Apr 13, 200550,000 milesWA

FAILURE OF BALL JOINTS ON OUR 1999 DODGE DURANGO. WE REPAIRED THE TRUCK AT THE DODGE DEALER. WE HAVE BEEN ADVISED THE RECALL ONLY COVERS DURANGOS FROM YEAR 2000 AND ON. THE DEALER ADVISED THERE IS NO RECOURSE FOR 1999 DURANGOS UNDER THE RECALL DESPITE HAVING THE EXACT SAME PROBLEM COVERED BY THE RECALL. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Apr 12, 200584,000 milesSD

THE TIRES WERE WEARING OUT. CONSUMER TOOK THE VEHICLE TO THE SERVICE STATION WHERE THE UPPER BALL JOINTS WERE FOUND TO BE DEFECTIVE. *AK CONSUMER KNOWS THAT THE 2000 AND NEWER VEHICLE HAVE BEEN RECALLED FOR SAME PART. THE CONSUMER WAS INFORMED THAT THE BALL JOINTS ON THE 1999 MODELS ARE BEING REPLACED ON A CASE BY CASE BASIC. THEY WILL FIX THE PART IF THE VEHICLE HAS LOW MILEAGE. *BF *NM

Engine and Engine Cooling › Engine
Filed Apr 11, 200579,000 milesNC

GOING ON A TRIP OIL PRESSURE GAUGE WENT TO 0 THEN BACK UP TO NORMAL THEN BACK DOWN TO 0, CHECK GAUGE LIGHT CAME ON. PULLED OFF INTERSTATE, LISTENED TO MOTOR SOUNDED NORMAL, CHECKED OIL WHICH WAS FINE, DECIDED IT MUST HAVE BEEN THE OIL SENDING UNIT GONE BAD GAUGE HAD WENT BACK TO NORMAL, SO STARTED BACK ON THE ROAD. THEN GAUGE STARTED DROPPING AGAIN, STOPPED AND PUT 1/2 QUART OF OIL IN, ENGINE STILL SOUNDED FINE, STARTED BACK ON THE ROAD. WENT ABOUT 30 MILES, MOTOR STARTED KNOCKING. PULLED OFF THE INTERSTATE, ENGINE KNOCKING REALLY BAD. TURNED MOTOR OFF THEN BACK ON, ENGINE SOUNDED SO BAD CUT IT OFF AND CALLED A WRECKER $50.00. TOWED IT TO A DODGE DEALERSHIP WHO SAID THE MOTOR WAS BLOWN WOULD COST APPROXIMATELY $5000.00 TO FIX. HAD TO RENT A CAR $35.00 A DAY. MOTOR NEVER LET ON THERE WAS ANYTHING WRONG, NEVER USED OIL, NEVER SMOKED.*AK

Suspension
Filed Mar 31, 2005VA

BALL JOINTS IN 1999 DODGE DURANGO - 58,000 MILES - INSPECTION REJECTED - BALL JOINTS NOT SAFE

Suspension › Front › Control Arm › Upper Ball Joint
Filed Mar 24, 200559,890 milesNC

CONSUMER HEARD A LOUD NOISE WHEN GOING OVER BUMPS IN THE ROAD, AND ALSO A SQUEAKING SOUND. CONSUMER TOOK THE VEHICLE TO DEALER FOR INSPECTION ,AND IT WAS DETERMINED THAT UPPER BALL JOINTS NEEDED TO BE REPLACED.*AK THE DEALER REPLACED THE UPPER BALL JOINTS, LOWER CONTROL ARMS, INNER TIE RODS AND SWAY BAR BUSHINGS. THE CONSUMER BELIEVES HER VEHICLE SHOULD BE INCLUDED IN THE BALL JOINT RECALL WHICH EFFECTS THE 2000+ MODEL YEAR DURANGOES. *NM

Suspension › Front › Control Arm › Upper Ball Joint
Filed Mar 24, 2005116,000 milesKY

NHTSA RECALL CAMPAIGN 04V596000 CONCERNING BALL JOINT WEAR. OWNER TOOK THE VEHICLE IN FOR A TIRE ROTATION. OWNER WAS INFORMED THAT BECAUSE OF THE DEFECT IN THE BALL JOINTS THE TIRES WERE PREMATURLY RUINED. *AK *NM

Suspension › Front › Control Arm › Lower Ball Joint
Filed Mar 23, 200567,423 milesMN

THE CONSUMER STATED THAT THE UPPER AND LOWER BALL JOINTS WORE OUT COMPLETELY. *AK *SC *JB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Mar 23, 2005CA

WHILE DRIVING AT ANY SPEED VEHICLE VIBRATED UNCONTROLLABLY. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO WORN OUT PARTS. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Mar 22, 200569,000 milesNC

MY DURANGO STEERING HAD BEEN OUT OF CONTROL I TOOK IT TO A MECHANIC AND BOTH FRONT BALL JOINTS ARE BAD AND IT IS LEAKING TRANSMISSION FLUID FROM THE FRONT SEAL.IT IS COSTING 700.00 TO BE FIXED. THIS IS MONEY I DO NOT HAVE. I HAVE OWNED THE CAR 1 AND A HALF YEARS.IT WAS SUPPOSED TO BE RELIABLE TRANSPORTATION. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Mar 22, 2005DC

CONSTITUENT IN SUPPORT OF EXTENDING THE 2000 DODGE DAKOTA RECALL TO INCLUDE THE 1999 MODEL YEAR DAKOTA'S AS WELL. *NM *JB

Suspension
Filed Mar 21, 200571,524 milesDC

THE CONSUMER HAD ALL FOUR BALL JOINTS ON HER 1999 DODGE DURANGO REPLACED AT 71524 MILES ([XXX]). *NM THE CONSUMER CONTACTED THE DEALER ABOUT THE BALL JOINT RECALL. THE DEALER CHECKED THE CONSUMERS VEHICLE IDENTIFICATION NUMBER WHO TOLD THE CONSUMER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. *NM *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Suspension › Front › Control Arm › Upper Ball Joint
Filed Mar 20, 200532,015 milesCA

FAILURE OF BALL JOINTS, HAD TO REPLACE THEM AND FRONT TIRES. ON 1999 DODGE DURANGO WITH 32,015 MILES. WAY TO SOON, THIS YEAR SHOULD ALSO BE RECALLED.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Mar 17, 2005IN

DODGE DURANGO 4X4 1999 CONSUMER WANTS TO KNOW WHY NOT EXPAND RECALL FOR THE BALL JOINTS. *BF WHILE DRIVING, THE CONSUMER EXPERIENCED A FUNNY SHAKE WITH THE VEHICLE. THE MECHANIC INFORMED THE CONSUMER THE BALL JOINTS AND TIE RODS NEEDED TO BE REPLACED. *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Mar 14, 2005TN

1999 DODGE DURANGO BEGAN TO SHAKE WHEN BRAKES ARE APPLIED. HAVE BEEN TO THE LOCAL DODGE DEALER. THEY HAVE NOTIFIED ME THAT THE PROBLEM IS DUE TO WORN UPPER BALL JOINTS. THESE BALL JOINTS ARE PART OF A RECALL FOR 2000-2004 DODGE DURANGOS.*AK I HAVE CONTACTED CHRYSLER TO ASK FOR ASSISTANCE IN REPLACING THE UPPER BALL JOINTS DUE TO THE PROBLEM THAT I HAVE EXPERIENCED. THEY HAVE DENIED MY REQUEST. THEY HAVE AGREED THAT THE UPPER BALL JOINTS USED IN THE 1999 4-WHEEL DRIVE DURANGOS IS THE SAME AT THE UPPER BALL JOINTS USED IN THE 2000-2004 DURANGOS.

Suspension › Front › Shock Absorber
Filed Mar 11, 200545,000 milesNJ

UPPER AND LOWER BALL JOINTS,TIE ROD,AND SHOCKS REPLACED AT 45,000 MILES. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Mar 10, 2005101,000 milesWA

THE UPPER BALL JOINTS FAILED. AS A RESULT, THE PARTS WERE REPLACED. RECALL 04V596000 WAS ISSUED, HOWEVER, THIS VEHICLE'S YEAR WAS NOT INCLUDED IN THE RECALL. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Mar 8, 200556,826 milesWI

THERE IS A LOUD SQUEAKING NOISE IN THE FRONT END WHEN VEHICLE IS DRIVEN OVER A BUMP OR TURN. VEHICLE WAS TAKEN TO THE DEALERSHIP, WHO INDICATED THAT THE UPPER AND LOWER BALL JOINTS WERE RUSTED AND NEEDED TO BE REPLACED. THE PARTS WERE REPLACED, BUT THE FAILURE RECURRED.*AK THE CONSUMER STATED THAT HE HAD THE SAME PROBLEM AT 70518 MILES. THE CONSUMER FEELS HE SHOULD BE REIMBURSED. *TC

Suspension › Front › Control Arm › Upper Ball Joint
Filed Mar 8, 200565,000 milesCT

CONSUMER COMPLAINED ABOUT UPPER BALL JOINT PROBLEM. THE UPPER BALL JOINTS WORE OUT PREMATURELY, AND NOW IT IS IMPOSSIBLE TO DO AN ALIGNMENT UNTIL THE BALL JOINTS HAVE BEEN REPLACED. WHEN DRIVING THE VEHICLE SWAYED FROM SIDE TO SIDE. *AK IN ADDITION THERE IS FRONT END VIBRATION AT HIGH SPEED. VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *TT

Suspension › Front › Control Arm › Lower Ball Joint
Filed Mar 8, 200591,382 milesUT

UPON TRYING TO GET THE STATE INSPECTION PERFORMED ON THE VEHICLE IT FAILED DUE TO BALL JOINT WEAR. RECALL 04V596000 ON BALL JOINT WEAR WAS ISSUED. *AK....*AK

Visibility › Power Window Devices and Controls
Filed Mar 8, 2005LA

THE UPPER AND LOWER BALL JOINTS IN THE CONSUMER'S 1999 DODGE DURANGO WORE OUT PREMATURELY. *NM THE BALL JOINT PROBLEM CAUSED PROBLEMS WITH; THE STEERING, TIRE WEAR, AND MIS-ALIGNMENT. THE REAR WINDOWS WOULD STICK. *SC *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1999 Dodge Durango → · Every Durango year → · How the figures are calculated →