I HAVE A 99 DODGE DURANGO 4X4 WITH A 5.9L ENGINE AND I CONTINUALLY HAVE TO REPLACE THE FRONT TIRES DUE TO EXCESSIVE WEAR FROM THE INSIDE TREAD. I WENT TO GET A FRONT ALIGNMENT AND THE ESTABLISHMENT TOLD ME THAT I WOULD HAVE TO REPLACE ALL THE BALL JOINTS AND STEERING RODS TO BE ABLE TO DO AN ALIGNMENT. THESE HAVE TO BE DEFECTIVE SINCE I KNOW PEOPLE WITH THE SAME ISSUES THAT I HAVE. I HAVE NOT REPAIRED THE PROBLEM SINCE IT IS A EXPENSIVE PROBLEM TO FIX. *NM
1999 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON THE HIGHWAY, THERE WAS A POPPING NOISE COMING FROM BOTH FRONT WHEEL WELLS. THE CONTACT INSPECTED THE VEHICLE AND DETERMINED THE LEFT FRONT UPPER BALL JOINT WAS EXCESSIVELY WORN AND DRY FROM A LACK OF LUBRICATION. THERE WAS A NHTSA RECALL, # 04V596000, REGARDING THE UPPER BALL JOINTS. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS NOT ALERTED.
I STEPPED ON THE BRAKE AND MY BRAKE LINE BLEW. UPON FURTHER INSPECTION, ALL OF THE BREAK LINES ON MY 1999 DODGE DURANGO WERE RUSTED AND NEEDED TO BE REPLACED. *NM
I HAVE BEEN READING THE EXISTING COMPLAINTS, AND WOULD LIKE TO ADD MINE. I JUST HAD A FAILED WHEEL BEARING ON THE DRIVER'S SIDE OF MY 1999 DODGE DURANGO REPAIRED. THE SERVICE MANAGER STATED THAT HE DIDN'T KNOW IF OR WHEN THE RIGHT HAND SIDE ONE WOULD FAIL, BUT ALSO THAT BOTH LOWER BALL JOINTS WERE DEFECTIVE. THE COST OF JUST THE WHEEL BEARING REPAIR WAS EXPENSIVE, BUT THE BALL JOINT REPAIR WOULD BE NEARLY DOUBLE THAT. OUR PROBLEM IS THAT WE JUST CANNOT AFFORD THE REPAIRS ON THIS VEHICLE. IN THE PAST SIX MONTHS, WE HAVE HAD TO REPLACE A FAULTY TRANSMISSION SENSOR AND THE WHEEL BEARING. WE NOW HAVE LEARNED OF THE BALL JOINT FAILURE, AS WELL AS THE FAILURE OF THE AIR CONDITIONING SYSTEM, PLUS A REAR WHEEL ABS SENSOR THAT FAILED. ALL TOLD, WE ARE NOW FACING OVER $2000 IN REPAIRS, THIS AFTER SPENDING $1500 FOR THE PRIOR ONES. I HAVE SEEN OVER 500 COMPLAINTS ABOUT THE BALL JOINTS ON THIS YEAR OF CAR. PLEASE FORCE A RECALL BEFORE SOMEONE GETS SERIOUSLY INJURED. THANK YOU. *JB
I HAVE A 1999 DODGE DURANGO AND I AM HAVING CRAZY STEERING PROBLEMS. BALL JOINTS AND TIE RODS ARE GONE. I HAVE SEEN RECALL ON 2000- BUT WHY NO 1999. SAME TRUCK, SAME PROBLEM AND I KNOW I AM NOT THE ONLY ONE. *NM
ENGINE FAILS AFTER ABOUT 15 MILES. STALLS AND DIES. WILL RESTART AFTER A REST. VERY DANGEROUS AND INTERMITTENT. *JB
GOING DOWN THE ROAD AND OCCASIONALLY AT 50 MPH THE ENTIRE VEHICLE WOULD TURN OFF NO POWER ANYWHERE. REPAIR SHOP COULD NOT DUPLICATE PROBLEM, FINALLY AFTER 2 WEEKS AT THE SHOP THEY SAID IT NEEDED A NEW POWER TRAIN CONTROL MODULE. THE COMPUTER NUMBER THEY GAVE ME IS A RE-MANUFACTURED NUMBER. SO THE POWER TRAIN HAD ALREADY BEEN REPLACED. THIS VEHICLE WAS PURCHASED WITH 24,000 MILES IN 2001. NOW THE COST JUST FOR THE PART IS $535.60. THAT MAKES 2 POWER TRAIN CONTROL MODULES FOR 1 VEHICLE. *JB
I PURCHASED A 1999 DURANGO IN JAN OF 2000. I HAVE HAD NUMEROUS PROBLEMS INCLUDING REBUILDING THE TRANSMISSION. MY BIGGEST COMPLAINT IS THE ENGINE SLUDGE AND SPARK KNOCK. I HAVE HAD THE OIL PUMP AND SCREEN REPLACED TWICE AS WELL AS THE UPPER INTAKE GASKETS. IT IS MY UNDERSTANDING THAT THE UPPER INTAKE GASKETS LEAK INTERNALLY CAUSING OIL CONSUMPTION, SPARK KNOCK, AND EVENTUALLY OIL SLUDGE AND ENGINE FAILURE. CHRYSLER SHOULD DO SOMETHING ABOUT THE THOUSANDS OF VEHICLES THAT ARE EXPERIENCING THESE ISSUES. *JB
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH IN 80 DEGREE WEATHER, THE VEHICLE COMPLETELY SHUT OFF, ACCOMPANIED BY A WARNING LIGHT ON THE INSTRUMENT PANEL WHICH READ "NO BUS". THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD, WHERE IT SAT TO COOL DOWN. THE VEHICLE HAD PREVIOUSLY BEEN TAKEN TO A SERVICE DEALER FOR THE SAME ISSUE. THE DEALER WAS UNABLE TO DETERMINE THE PROBLEM.
VEHICLE SHUTS DOWN WITHOUT WARNING. WHILE DRIVING DOWN THE ROAD, ON THE INTERSTATE OR CITY STREET THE VEHICLE LOOSES POWER TO THE FUEL PUMP & FUEL GAGE AND SHUTS DOWN. THIS HAPPENED TO ME NUMEROUS TIMES BEFORE THE MECHANICS COULD FIX THE PROBLEM. LUCKILY I LIVE IN A TOWN WITH VERY LITTLE TRAFFIC AND THIS DID NOT RESULT IN ANY TRAFFIC ACCIDENT, THE DEALERSHIP REPLACED THE TIMER MODULE & COMPUTER AT A COST OF $1,200.00. I HAVE HAD THE CAR BACK FOR FOUR DAYS AND THE PROBLEM HAS NOT RECURRED. *NM
99 DODGE DURANGO WAS RUNNING GOOD. STARTED HEARING A KNOCKING NOISE WHEN GOING OVER BUMPS. FOUND MOUNTING TO REAR SWAY BAR ON DRIVER SIDE SEPARATED FROM BAR. DEFECTIVE PART AVAILABLE IF NEEDED. *JB
CAR WILL STALL WHILE DRIVING DOWN THE ROAD. VEHICLE WILL NOT RE-START IMMEDIATELY. AFTER SITTING, VEHICLE WILL START AND RUN FOR MAYBE 20-30 MINUTES AND STALL AGAIN. ODOMETER SAYS "NO BUSS." *JB
CAR STALLS, IDLES ERRATICALLY AND STALLS WHEN FALLS BELOW 500 RPMS. A/C BLOWS HOT AIR WHEN IDLES FALLS BELOW 1000 RPMS. THIS HAS BEEN HAPPENING FOR MONTHS, NO RHYME OR REASON, NO CODES. SOMETIMES SO BAD THAT CAR STALLS AS SOON AS YOU LET OFF OF THE ACCELERATOR TO GO AROUND A CURVE. WHEN WILL A RECALL BE ISSUED? THERE IS OBVIOUSLY A PROBLEM. DODGE NEEDS TO STEP UP TO THE PLATE. DOES SOMEONE HAVE TO DIE BEFORE ITS FIXED? DO A SEARCH ON THE INTERNET. COMPLAINT ARE EVERYWHERE.
DT*: THE CONTACT STATED THE VEHICLE STALLED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DUPLICATE THE PROBLEM.
MY 99 DODGE DURANGO STALLS WITHOUT ANY WARNING....I HAVE BEEN TO THE DEALERSHIP ON NUMEROUS OCCASIONS BUT EVERYTIME THEY TRY TO REPEAT THE PROBLEM NOTHING HAPPENS SOMETIMES I CAN DRIVE FOR 2 -3 DAYS AND IT DON'T STALL AND SOME DAYS IT WILL STALL ON ME MULTIPLE TIMES A DAY. SOMETIMES THE CHECK ENGINE LIGHT COMES ON ..THE ODOMETER WILL FLASH THEN READS NO BUS AFTER I WAIT ABOUT 5-10 MINUTES IT WILL RESTART. WHENEVER TESTED NO CODES WILL SHOW...I HAVE STALLED ON THE FREEWAY AND IN INTERSECTIONS IT'S GETTING MORE AND MORE DANGEROUS...I'M NOT FINANCIALLY ABLE TO BUY ANOTHER VEHICLE. *NM
SEATS BELTS IN DODGE DURANGO ARE VERY HARD TO GET OFF THEY STICK DON'T WANT TO UNLATCH WORRIED ABOUT PROBLEMS IN INSTANCE OF COLLISION. THERE ARE CHILDREN THAT USE THESE SEAT BELTS EVERY DAY, IN ADDITION TO THEIR MOTHER! *NM
I HAVE E A 1999 5.9 LITER 4X4 DODGE DURANGO. THIS SPRING IT BEGAN TO JUST STALL OUT INTERMITTENTLY. IT WILL TURN OVER BUT NOT CRANK FOR SOMETIME 30 MINUTES BUT THEN SUDDENLY START AND RUN FINE UNTIL IT STALLS AGAIN. IT WILL STALL WHILE DRIVING WITH NO WARNING. IT IS JULY 25TH AND IT HAS BEEN IN THE SHOP ALL SUMMER WITH NO CODES BEING FOUND. I HAVE HAD IT IN 4 SHOPS NOW THE THIRD BEING THE DEALERSHIP AND THEY SAID SOMETHING NO ONE ELSE SAID AND WANTED A TON OF MONEY TO FIX AND I TOOK IT FOR SECOND OPINION AND THEY SAID THE DEALER WAS WRONG. AS IT IS I HAVE ABOUT $1000.00 IN PARTS THAT HAVE BEEN CHANGED TRYING TO FIX THIS AND NOW THEY ARE SAYING IT IS THE PCM. I AM AT MY WITTS END BECAUSE I DO NOT HAVE MY CAR AND IT IS VERY UNSAFE WHEN I DO HAVE IT BECAUSE THERE IS NO WARNING WHEN IT STALLS IT JUST SUDDENLY DIES AND YOU LOOSE STEERING AND BRAKE POWER. IT IS VERY DANGEROUS. I HAVE SEARCHED THE INTERNET AND FOUND TONS OF THE SAME TROUBLES WITH OTHER PEOPLE. I THINK A RECALL IS NEEDED BECAUSE DODGE MUST KNOW OF THIS ISSUE. THE DEALERS ALL WANT DIFFERENT PRICES TO CHANGE THE PCM AND WHEN YOU CALL LOOKING FOR THEM AROUND THE COUNTRY SUPPLIERS SAY THEY CAN NOT KEEP THEM IN STOCK FOR THE DODGES. PLEASE HELP!! *NM
99 DODGE DURANGO STALLS WITHOUT WARNING WHILE DRIVING WHEN AMBIENT TEMP IS ABOVE 89,NEAR CATASTROPHIC RESULTS. *NM
DT*: THE CONTACT STATED THE VEHICLE STALLS CONSISTENTLY, SOMETIMES TAKING UP TO 4 HOURS TO RESTART. ACCORDING TO A INDEPENDENT REPAIR SHOP, THE POWER CONTROL MODULE HAS BECOME DEFECTIVE AND NEEDS TO BE REPLACED. THE STALLING OCCURS 3 TO 4 TIMES A WEEK IN THE SUMMER. IN THE WINTER, IT STALLED TWICE A MONTH.
COMPUTER CHIP FAILURE CAUSES VEHICLE TO SHUT DOWN. DEALER CONTACTED BUT WANTS TO CHARGE $1000 FOR AN EMISSIONS COVERED FAILURE. CLAIMS ANTI-FREEZE CAUSED FAILURE. SEPARATE AUTO MECHANIC SAYS COMPUTER IS IN GEL PACK AND WASN'T EFFECTED BY ANTI-FREEZE AND CONNECTORS ARE NOT CORRODED. *JB
1999 DURANGO STALLS WITHOUT WARNING AT HIGHWAY SPEEDS CREATING DANGEROUS SITUATION. DODGE DEALER UNABLE TO DIAGNOSE PROBLEM AND RETURNED CAR WITHOUT REPAIR. PROBLEM CONTINUES. DEALERSHIP UNRESPONSIVE TO REPEATED TELEPHONE CALLS ASKING FOR ASSISTANCE. *JB
DT*: THE CONTACT STATED THAT THE ENGINE MALFUNCTIONED IN THE VEHICLE AS EARLY AS JUNE FIRST OF 2005. THE VEHICLE WAS TAKEN TO THE DEALERS AND LEFT WITH THEM FOR ONE WEEK TO UNDER-GO DIAGNOSTIC TESTING. THE DEALER DETERMINED THROUGH THE TESTING THAT THE PROBLEM WAS PERTAINING TO THE FUEL PUMP AND REPLACED THE PART. THE VEHICLE BEGAN TO EXPERIENCE MORE PROBLEMS CONCERNING STALLING AND ALL THE WARNING LIGHTS ILLUMINATING. THE VEHICLE WAS TAKEN BACK TO THE DEALERS WHO REPLACED THE WATER PUMP. ONE WEEK LATER, THE VEHICLE EXPERIENCED SIMILAR PROBLEMS INCLUDING WATER DRIPPING FROM THE BOTTOM OF THE MOTOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED GASKET OF THE WATER PUMP. THE VEHICLE STALLED WHILE DRIVING ON THE HIGHWAY DURING MORNING RUSH HOUR TRAVELING AT 30 MPH. IT WAS TOWED TO THE DEALER WHO DETERMINED THAT THE #3 CYLINDER HAD NO COMPRESSION, THE COOLANT WAS COMING OUT OF THE FREEZE PLUG, TRANSMISSION FLUID WAS DRIPPING AND THE MOTOR WAS SHOT. THERE WERE NO FURTHER SERVICES DONE TO THE VEHICLE DUE TO THE EXTENSIVE COSTS.
TRUCK STALLED AS I WAS DOING 60 MPH, THE BRAKES WENT AS WELL. I PUT IT IN NEUTRAL AND COASTED INTO A GAS STATION. TRIED TURNING IT ON AND IT STARTED RIGHT UP. THIS WAS THE THIRD TIME IN TWO WEEKS. *JB
DT*: THE CONTACT STATED THE ENGINE STALLED WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE HAS STALLED A TOTAL OF 4 TIMES. IT WILL NOT RESTART FOR AT LEAST 30 MINUTES AFTER THE FAILURE. AS A RESULT OF THE VEHICLE FAILURE, THERE HAS ALMOST BEEN AN ACCIDENT. THE DEALERSHIP AND MANUFACTURER HAVE NOT BEEN ALERTED.
IN REFERENCE TO CASE NO. 10159340, I HAVE THE SAME PROBLEM WITH THE BUMPER ON A '99 DURANGO. I ALSO HAVE SEEN A NUMBER OF DODGE TRUCKS AND SUV'S WITH THIS PROBLEM. IT IS DEFINITELY A MANUFACTURING PROBLEM AND I WOULD LIKE TO KNOW WHAT IF ANYTHING IS BEING DONE ABOUT IT. *NM
WE RECENTLY PURCHASED A 1999 DODGE DURANGO SLT FROM A PRIVATE PARTY. THIS IS A WELL MAINTAINED VEHICLE AND HAS NO HISTORY OF PROBLEMS. WITHIN A FEW DAYS OF HAVING THIS VEHICLE IT BEGAN TO STALL FOR NO APPARENT REASON. THIS WOULD BE AT 65 MPH OR STOPPED. IF YOU WAIT 5-20 MIN IT WILL RESTART. WE HAVE HAD THIS CAR LOOKED AT AND HAVE REPLACED THE CRANK SENSOR TO NO AVAIL. WHILE DOING AN INTERNET SEARCH IT APPEARS THIS IS NOT A NEW PROBLEM AND MANY OTHER OWNERS ARE EXPERIENCING IT AS WELL. THE MECHANICS GET NO CODE FROM THE STALL AND NO ONE CAN PINPOINT THE PROBLEM. WE ARE FRUSTRATED AND PRETTY UNHAPPY TO FIND OUT THIS IS A RECURRING PROBLEM WITH THIS VEHICLE. THIS IS VERY DANGEROUS AS EVERYTHING LOCKS UP WHEN IT STALLS. *JB
SEATS BELTS IN DODGE DURANGO ARE VERY HARD TO GET OFF THEY STICK DON'T WANT TO UNLATCH SEAT BELTS TEARING IF IN WRECK COULD CAUSE SERIOUS PROBLEMS THERE ARE CHILDREN THAT USE THESE SEAT BELTS EVERY DAY. *NM
IF YOUR DODGE DURANGO SHUTS DOWN FOR NO REAL REASON IT IS YOUR PCM, DON'T LET THE DEALER TELL YOU DIFFERENT. THIS IS COVERED UNDER EMISSIONS WARRANTY UP TO 80,000 OR AT LEAST IT WAS FOR ME, AND THE DEALER DID NOT WANT TO REPLACE IT, HE HAD ME REPLACE THE ECM AND IT DID NOTHING FOR THE PROBLEM, SO I DEMANDED THEY REPLACE THE PCM, I DID MY OWN RESEARCH ON DODGE FORUM. THEY DON'T WANT TO REPLACE THE PCM FIRST BECAUSE IT COSTS THEM NOT YOU, LIKE IT SHOULD COST THEM BECAUSE THEY HAVE A FAULTY PCM PROBLEM THAT THEY DON'T WANT TO ADMIT TO......GOOD LUCK BUT KEEP FIGHTING TO THE PCM. IF YOU WANT TO KNOW MORE FROM ME MY EMAIL IS [email protected] *JB
THERE WAS A NOISE COMING FROM THE FRONT END OF THE VEHICLE AT VARIOUS SPEEDS AND TIRE WEAR WAS ABNORMAL. I TOOK THE VEHICLE TO AN INDEPENDENT REPAIR SHOP. UPON INITIAL INSPECTION, THE UPPER AND LOWER CONTROL ARM BALL JOINTS WERE LOOSE AND NEEDED TO BE REPLACED ON BOTH SIDES. THE INNER TIE RODS ALSO HAD TO BE CHANGED DUE TO THE LOOSE BALL JOINTS. THE TOTAL COST OF REPAIRS, EVEN WITH MY MILITARY DISCOUNT WAS $950. THE VEHICLE HAD ONLY 65298 MILES ON THE ODOMETER WHEN IT WAS TAKEN TO THE SHOP. LUCKILY I NOTICED THE PROBLEM BEFORE THE BALL JOINTS SEPARATED AND CAUSED AN ACCIDENT. THIS PROBLEM PUT MY LIFE AND MY FAMILY'S LIFE IN HARMS WAY. 1999 DURANGOS SHOULD HAVE BEEN A PART OF THE RECALL ON BALL JOINTS. THERE IS A NHTSA RECALL CAMPAIGN ID # 04V596000 REGARDING THE UPPER BALL JOINTS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL. HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. [XXX]. *NM UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I RECENTLY PUT NEW TIRES ON MY 1999 DODGE DURANGO, THEN I WENT TO HAVE THE FRONT END ALIGNED ONLY TO BE TOLD THEY CAN'T DO IT BECAUSE THE BALL JOINTS ARE BAD. I NOTICE THERE IS A RECALL ON 2000-2003 DURANGOS,YET I HAVE THE SAME PROBLEM. THIS IS A FAMILY CAR AND MY CHILDREN ARE NOT SAFE. THERE SHOULD BE A RECALL FOR THIS PROBLEM ON ALL DODGE DURANGOS AS IT IS MORE WIDESPREAD THAN THE CHRYSLER CORP. REALIZES. PLEASE DO SOME THING TO FIX THIS IMMEDIATELY. *JB
MY 1999 DODGE DURANGO STALLED ON THE HIGHWAY FOR THE FIFTH TIME TODAY. AFTER THE FIRST TWO STALLS I TOOK IT TO A GARAGE. THEY TOLD ME THEY COULD NOT GET A CODE OFF OF THE COMPUTER AND IT COULD BE ONE OF THREE THINGS, THE SECURITY CUTOFF, THE ECM OR THE FUEL PUMP. THEY REPLACED THE SECURITY CUTOFF AND GAVE ME TROUBLESHOOTING STEPS FOR THE NEXT TIME. UNFORTUNATELY, THOSE STEPS INCLUDE LISTENING FOR THE FUEL PUMP, WHICH YOU CAN'T HEAR WHEN YOU ARE STALLED ON THE SIDE OF THE HIGHWAY. SO, SINCE THE COMPUTER WON'T POP A CODE, I'M LEFT WITH CHOOSING EITHER OF 2 $800 REPAIR JOBS AND HOPING IT WORKS. I'VE BEEN LOOKING ON DODGE BULLETIN BOARDS AND THIS SEEMS TO BE A COMMON PROBLEM THAT THEY WON'T ADMIT TO. ONE OF THE BOARDS SAID I SHOULD REPORT IT HERE SO YOU COULD KEEP TRACK OF IT. *JB
BALL JOINTS. I HAVE BEEN HAVING TROUBLE WITH MY BALL JOINT EVERY SINCE I OWNED THIS VEHICLE. AND I BELIEVE THAT MY VEHICLE SHOULD HAVE BEEN INCLUDED IN THE UPPER BALL JOINT RECALL BUT IT WASN'T. MY UPPER BALL JOINT DON'T HAVE ANY GREASE FITTING SO THEREFORE WHEN THEY DRY OUT IT CAUSES THEM TO POP AND GO BAD ALL OVER AGAIN. *NM
HAVING NOTICED EXCESSIVE FRONT TIRE WEAR & POOR STEERING PERFORMANCE I TOOK MY 1999 DODGE DURANGO (78000 MILES) IN FOR ALIGNMENT/TIRE BALANCE. WAS TOLD THAT THE PROBLEM WAS THAT THE UPPER & LOWER BALL JOINTS WERE SHOT. WAS FORCED TO REPLACE THE BALL JOINTS & TIRES (LESS THAN 25K ON THE TIRES) TO THE TUNE OF $1200.00. *NM
1999 DODGE DURANGO WOULD HAVE FAILED PA SAFETY INSPECTION UNTIL BALL JOINTS WERE REPLACED AT LESS THAN 40,000 MILES. *NM
DEFECTIVE JOINTS & TIE RODS, FAULTY OIL PUMP, TRANSMISSION SHIFTING PROBLEMS, FAULTY WATER PUMP, BAD ROTORS. *NM
DT*: THE CONTACT STATED THERE WAS A NOISE COMING FROM THE FRONT END OF THE VEHICLE AT VARIOUS SPEEDS. THE VEHICLE WAS SEEN BY AN INDEPENDENT REPAIR SHOP. UPON INITIAL INSPECTION, THE UPPER CONTROL ARM BALL JOINT WERE LOOSE AND NEEDED TO BE REPLACED. THERE IS A NHTSA RECALL CAMPAIGN ID # 04V596000 REGARDING THE UPPER BALL JOINTS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL. HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 05/16/2006. *AK
FRONT END BEGAN VIBRATING. TOOK TO DEALER AND WAS TOLD BOTH THE UPPER AND LOWER BALL JOINTS ARE WORN OUT AND NEED REPLACED. IF NOT REPLACED, ENTIRE SUSPENSION IS IN DANGER. REPAIR TO EXCEED $700. I CALLED CHRYSLER FOR HELP IN PAYING FOR REPAIRS AS I'VE BEEN A LOYAL CHRYSLER CONSUMER FOR 16 YEARS - HAVING PURCHASED 4 CHRYSLER VEHICLES. BALL JOINT FAILURE ON THESE VEHICLES IS A WELL DOCUMENTED PROBLEM. CHRSYLER REFUSED TO HELP BECAUSE I BOUGHT THE VEHICLE FROM A BANK AND NOT THE DEALER - THE FIRST CHRYSLER VEHICLE I'VE PURCHASED THAT DID NOT COME DIRECT FOR THE DEALER. *JB
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT EXCESSIVE WEAR AS IN 2000 MODEL YEAR NHTSA CAMPAIGN ID NUMBER : 04V596000. THIS DURANGO HAS 85561 MILES WHICH IS BELOW THE 100,000 MILE CUT OFF FOR THE RECALL MENTIONED ABOVE FOR THE 2000 MODEL YEAR. THE UPPER BALL JOINTS ON BOTH SIDES SHOW EXCESSIVE WEAR AND WILL SEPARATE JUST AS THE UPPER BALL JOINTS ON THE 2000 MODEL YEAR. I AM HAVING THEM REPLACED HOWEVER, THE 1999 MODEL YEAR SHOULD HAVE BEEN INCLUDED IN THE NHTSA CAMPAIGN ID NUMBER : 04V596000. *JB
THE BALL JOINTS ON MY 1999 DURANGO ARE WORN TO THE EXTENT THAT I AM CONCERNED THAT IT WILL BREAK. I FOUND THE PROBLEM AFTER MOMENTARILY LOSING CONTROL OF THE VEHICLE WHILE BRAKING. THE BRAKES STARTED WORKING ERRATICALLY SOME TIME AGO UNDER HARD BRAKING. I ORIGINALLY THOUGHT IT WAS AN ABS ISSUE. I HAVE PARKED THE SUV UNTIL IT CAN BE REPAIRED. *JB
REAR PASSENGER DOOR LOCKS AND POWER WINDOWS MALFUNCTIONING. BACK SEAT BUTTONS ARE INOPERABLE. FROM DRIVER'S SEAT, BUTTONS WILL ONLY WORK ON FRONT LOCKS AND WINDOWS. THERE IS ALSO A LOUD BUZZING WHEN POWER LOCK BUTTON IS ENGAGED VIA KEY REMOTE OR FRONT SEATS OF VEHICLE. THE DRIVER'S SIDE REAR DOOR LOCK IS ALSO SOMETIMES IMPOSSIBLE TO UNLOCK, EVEN MANUALLY. I WORRY ABOUT BEING TRAPPED INSIDE THE CAR OR HAVING THE LOCKS MALFUNCTION IN AN EMERGENCY, TRAPPING SOMEONE INSIDE THE VEHICLE. *JB
I'VE BEEN COMPLAINING OF ABNORMAL NOISES COMING FROM MY 1999 DODGE DURANGO SINCE MAY OF 2003, TO 2 DIFFERENT DODGE DEALER SERVICE DEPARTMENTS. THE STEERING IS "LOOSE" AND THE TIRES WEAR UNEVENLY NO MATTER HOW MANY TIMES I HAVE THEM ROTATED. AFTER A VERY SCARY ROAD TRIP WHERE I ALMOST VEERED OFF THE HIGHWAY SEVERAL TIMES, I BROUGHT THE DURANGO TO A PRIVATE MECHANIC. THEY IMMEDIATELY DETECTED THE PROBLEM OF FAULTY BALL JOINTS AND A BAD REAR AXLE AND DIFFERENTIAL. WHEN THE MECHANIC CALLED DODGE TO ORDER PARTS, HE WAS TOLD THAT THIS IS A COMMON PROBLEM WITH DURANGO'S AND THE PARTS WERE IN STOCK. REPAIRS CONSISTED OF NEW UPPER AND LOWER BALL JOINTS, NEW FRONT TIRES (WITH ALIGNMENT) REPAIR AND REBUILD REAR AXLE AND DIFFERENTIAL. THIS WAS ALL PAID FOR BY ME PERSONALLY BECAUSE MY EXTENDED WARRANTY EXPIRED IN JUNE 2005. HOWEVER, I BELIEVE IT WOULD HAVE BEEN COVERED UNDER THE WARRANTY IF IN MAY 2003 THE DODGE MECHANICS WOULD HAVE FIGURED OUT WHAT THE PROBLEMS WERE. *NM THERE WAS A WATER LEAK AT THE RIGHT REAR WINDOW. UPDATED 04/10/06. *JB
DT*: THE CONTACT STATED THERE WAS A SQUEAKING NOISE COMING FROM THE FRONT END OF THE VEHICLE AT ANY SPEED. THE DEALERSHIP DETERMINED THE UPPER BALL JOINTS NEEDED TO BE REPLACED.
DT*: THE CONTACT STATED AFTER DRIVING THE VEHICLE FOR AN EXTENDED PERIOD OF TIME AT AN AVERAGE HIGHWAY SPEED, IT WAS DISCOVERED THE RIGHT FRONT WHEEL WAS LOOSE TO THE TOUCH AND PIVOTED TO THE SIDE. THE VEHICLE WAS SEEN BY AN INDEPENDENT REPAIR SHOP. THE REPAIR SHOP SUGGESTED REPLACING THE FRONT UPPER BALL JOINTS. THERE IS A NHTSA RECALL, # 04V596000, REGARDING THE FRONT SUSPENSION. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
DT*: THE CONTACT STATED BOTH UPPER AND LOWER BALL JOINTS WERE REPLACED IN NOVEMBER 2004. PRIOR TO HAVING THIS REPAIR COMPLETED, THERE WAS VIBRATION IN THE STEERING WHILE TRAVELING AT 60 MPH OR MORE. THERE IS AN NHTSA RECALL, #, 04V596000; SUSPENSION: FRONT: CONTROL ARM: UPPER BALL JOINT. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 2/28/2006 - THE LOWER BALL JOINT HAVE BEEN REPLACED TWICE. IT HASN'T BEEN OVER THIRTY THOUSAND MILES SINCE THE WERE LAST REPLACEMENT AND THEY NEED TO BE REPLACED AGAIN. *NM
I HAVE A 1999 DODGE DURANGO WITH 107,000 MILES ON IT. THE FRONT END HAS BEEN PULLING TO THE RIGHT FOR SOME TIME NOW,I HAVE TAKEN THE TRUCK TO THE DEALERDHIP BEFORE TO GET CHECKED AND THEY IT WAS FINE.I HAVE RECENTLY PUT THE TRUCK IN SHOP FOR INSPECTION AND ALIGNMENT AND THE REPAIR SHOP SAID THAT THE BALL JOINTS ARE VERY WORN AND THE RIGHT SIDE IS LOOSE.I HAVE CHECKED THE RECALL WAS 2000-2003.THE REPAIR SHOP TOLD ME IF THE TRUCK WAS MADE IN LATE 1999 THEN MAYBE THERE IS A CHANCE TO BE RECALLED.I HAVE CALLED CHRYLSER ABOUT IT BUT THEY WILL NOT RESPOND.*AK
UPPER BALL JOINTS DANGEROUSLY LOOSE ON 99 DURANGO. CURRENT RECALL NEEDS TO BE EXTENDED TO THE 1999 MODEL YEAR AS THEY HAVE THE SAME PROBLEMS. THESE UPPER BALL JOINTS ON BOTH SIDES WERE CLOSE TO COMPLETE FAILURE WHICH WOULD HAVE CAUSED TOTAL LOSS OF CONTROL OF VEHICLE HAD I NOT BEEN IN THE HABIT OF CHECKING THEM BECAUSE OF SO MANY REPORTED FAILURES OF BALL JOINTS ON THE DURANGOS. *NM
REPLACEMENT OF WORN FRONT END SUSPENSION BALL JOINTS AND TIE ROD END WAS NECESSARY DUE TO DEFECTIVE DESIGN. *NM
UNUSUAL TIRE WEAR AND NOISE FROM DRIVER'S SIDE TIRE AREA FOR LAST SEVERAL MONTHS. PREMATURE SEVERE FAILURE OF DRIVER'S SIDE UPPER BALL JOINT AND LESSER FAILURE OF PASSENGER SIDE UPPER BALL JOINT. BOTH UPPER BALL JOINTS WERE REPLACED AND REALIGNED. *JB
ENGINE FAILED AT 60,400 MILES. VEHICLE WAS PROPERLY MAINATINED ALL WORK DONE AT THE DEALERSHIP. *JB
WARM OR COLD ENGINE ENGINE STALLING BEEN IN THE SHOP FOR WEEKS AND THEY CANT FIND THE PROBLEM. *NM
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Dodge Durango → · Every Durango year → · How the figures are calculated →