Page 7 of 40 · complaints 301–350 of 1,967

1999 Dodge Durango complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Suspension › Front › Control Arm › Upper Arm
Filed Aug 20, 2007PA

1999 DODGE DURANGO WITH STEERING PROBLEMS CUSTOMER STATES THAT THE CAR ON MANY OCCASIONS HAS HAD PROBLEMS WITH THE STEERING BOX**CC THE CONSUMER STATED ON THE DATE HE PURCHASED THE VEHICLE HE INFORMED THE DEALER OF THE LOOSE STEERING DEFECT AND WAS QUOTED A PRICE OF $2,167 TO ACCOMPLISH THE REPAIRS AND WAS TOLD THAT THE VEHICLE WOULD HAVE ALL NEW COMPONENTS. THE CONSUMER STATED THE STEERING BOXES WERE REPLACED A TOTAL OF 3 TIMES BUT TO NO AVAIL. THE CONSUMER FURTHER STATED THE VEHICLE PULLS TO THE LEFT AND DRIFTS BOTH WAYS BUT WAS INFORMED BY THE DEALER THE ALIGNMENT WAS FINE. THE CONSUMER STATED THE FOREMAN SUSPECTED THE PROBLEM TO BE A FLAT SPOT ON THE FRONT TIRE. THE CONSUMER STATED THE DEALER TEST DROVE THE VEHICLE AND DISCOVERED THE LEFT AND RIGHT UPPER ARMS NEEDED TO BE REPLACED AT THE SUM OF $1,000. THE CONSUMER STATED HE DOES NOT BELIEVE THE VEHICLE IS SAFE. *TR

Engine and Engine Cooling
Filed Aug 17, 200788,000 milesUT

I AM A 99 DURANGO 5.9 OWNER, EXPERIENCING THE SAME PROBLEMS WITH THE STALLING/NO BUS SIGNAL. SO FAR WE HAVE REPLACED THE CRANK SENSOR, THE ENGINE AUTO-SHUTDOWN RELAY AND THE FRONT OXYGEN SENSOR WITH OUT ANY SUCCESS. SPOKEN TO TWO DEALERS, THEY PLAY STUPID, BRING IT IN NEXT WEEK AND WE MAY HAVE TIME TO LOOK AT IT. (NICE CUSTOMER SERVICE). AFTER ABOUT 20 MILES OR THE TEMP GAUGE REACHES 210 DEGREES IT DIES. IF I SIT FOR 10 MINUTES WITH THE HOOD OPEN IT WILL START RIGHT BACK UP. SO SAD WHEN THE MANUFACTURES PLAY SO STUPID, WE DON'T KNOW WHAT THE PROBLEM IS. MAYBE THEY SHOULD READ THIS WEB PAGE. I WAS THINKING ABOUT TRADING IT IN ON A NEW DODGE, LET THEM DEAL WITH THE PROBLEM BUT AFTER READING THESE COMMENTS I AM THINKING TWICE ABOUT THAT. *JB

Electrical System
Filed Aug 15, 2007120,000 milesTN

VEHICLE AUTOMATICALLY SHUTS OFF. STARTED BACK IN MAY 2007. TOOK TO MECHANIC WITH NO RESULTS. TOOK TO DEALERSHIP SPENT $900 ON ATTEMPTS TO FIX. NO RESULTS. CAR HAS SHUT OFF ALL SUMMER LONG. APPROXIMATELY 20 TIMES. ALWAYS IN THE HEAT OF THE DAY, A/C ON OR IDLING FOR LONG PERIODS OF TIME LIKE A DRIVE THRU OR CITY TRAFFIC. TEMPORARY FIX IS TO PURCHASE EXTRA RELAYS AND EXCHANGE COOL RELAYS WITH HOT ONES. *JB

Engine and Engine Cooling › Engine
Filed Aug 13, 2007147,000 milesTN

TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING 55-60 MPH, THE CONTACT STATED THAT THE VEHICLE STALLS IN HOT CONDITIONS. THE WORD "NOBUS" APPEARS ON THE ODOMETER. THROUGH INTERNET RESEARCH, SHE DISCOVERED SEVERAL OTHERS WHO ARE EXPERIENCING THE SAME FAILURE. THE CONTACT TOOK THE VEHICLE TO DIFFERENT SHOPS AND THEY STATED THAT THE CAUSE OF FAILURE WAS THE PCM. SHE RECENTLY TOOK THE VEHICLE TO THE DEALER AND IS AWAITING THE DIAGNOSIS. THE CURRENT MILEAGE WAS 148,000 AND FAILURE MILEAGE WAS 147,000.

Suspension › Front › Control Arm › Upper Ball Joint
Filed Aug 8, 200794,500 milesPA

I AM HERE TO COMPLAIN ABOUT THE BALL JOINTS ON OUR 1999 DODGE DURANGO! I JUST FOUND OUT ON MONDAY THAT WE HAVE TO REPLACE THEM AGAIN. THIS WILL BE THE SECOND TIME. FIRST TIME WAS IN 2004 W/ 65K MILES ON THE VEHICLE. NOW 3 YEARS AND 30K MILES LATER I HAVE TO DO IT AGAIN!! FIRST TIME COST ME AROUND 400 DOLLARS AND THIS TIME IT WILL BE AROUND 325 B/C MY FRIEND WORKS AT THE LOCAL SHOP! THIS CAN BE VERY DANGEROUS IF THE PERSON DRIVING IT DON'T KNOW ANYTHING ABOUT CARS. I HAVE SEE NUMEROUS PICTURES ON THE INTERNET OF WRECKS CAUSED BY THE FAILURE OF THE UPPER AND LOWER BALL JOINTS!! WE HAVE A 1 YR OLD AND IT SCARES US TO KNOW THIS HAPPENS ALL THE TIME TO THE 98 AND 99 DURANGO'S. THE WAY YOU CAN TELL THESE ARE GOING BAD IS WHEN YOU HIT A BUMP YOU NOTICE A VIBRATION IN THE FRONT SUSPENSION AREA CONTINUE AFTER YOU HIT THE BUMP. THEY RECALLED THE ONES FROM 2000-UP BUT NOT THESE. THERE SHOULD BE A CLASS ACTION LAWSUIT!!!!! ITS RIDICULOUS THAT FOREIGN VEHICLES ARE MADE BETTER THAN AMERICAN!! THERE IS NO REASON FOR THIS. VEHICLES ARE EXPENSIVE ENOUGH LET ALONE CHANGING THE BALL JOINTS EVERY 30K MILES!!!!!! OUR NEXT VEHICLES WILL BE FOREIGN!!! I HOPE MY COMMENT GOES SOMEWHERE OTHER THAN IN AND OUT OF EARS/EYES. I EMAILED DODGE ON MONDAY AND HAVE YET TO HEAR BACK!! PROBABLY WON'T!! THANKS FOR YOUR TIME AND WEBSITE!!!!!!!!! *JB

Engine and Engine Cooling
Filed Jul 29, 2007CA

CAR STALLS. MY CAR STALLS WHILE I AM DRIVING OR AT A STOP LIGHT, JUST IDLING. IT HAS STALLED ON THE FREEWAY, WHICH IS VERY DANGEROUS. BEFORE THE CAR STALLS THE BATTERY VOLTAGE SENSOR AND THE FUEL LEVEL INDICATOR GOES ALL THE WAY DOWN. THEN THE ODOMETER STARTS BLINKING AND SAYING "NO BUS". THE AUTOSHOPS I HAVE BEEN TO DO NOT KNOW WHAT "NO BUS" MEANS. I HAVE TO TURN THE IGNITION OFF AND ON SEVERAL TIMES BEFORE THE BATTERY VOLTAGE AND FUEL INDICATOR GO BACK UP. IT TAKES ANYWHERE FROM A COUPLE SECONDS TO 20+ MINUTES FOR THE CAR TO FINALLY START. SOMETIMES IT WON'T START. THE CHECK ENGINE LIGHT COMES ON, WHEN THE CAR STALLS. BUT ONCE THE CAR STARTS, THE LIGHT GOES AWAY. I HAVE TOOK THE CAR TO SEVERAL MECHANICS. THEY RAN DIAGNOSTIC TESTING ON IT. THE OBD FOUND NO PROBLEMS. MY INJECTORS AND EVERYTHING ARE WORKING FINE. PLS HELP. THESE IS ONE OF SEVERAL PROBLEMS W/ THESE CAR. COOLANT LEAKS, BALL JOINTS ALWAYS GOING OUT. I FIXED THESE PROBLEMS SEVERAL TIMES. I AM TIRED OF THIS CAR. *TR

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jul 26, 200767,000 milesPA

1999 DODGE DURANGO BALL JOINT PROBLEM AT 67,000 MILES, MY DURANGO NEEDS BALLS JOINTS. IT LOOKS LIKE THEY HAD A RECALL ON 2000 AND UP BUT IT LOOKS LIKE THE PROBLEM EXISTED IN 1999 ALSO. I WOULD LIKE TO SEE THIS MODEL YEAR RECALLED ALSO. *TR

Steering
Filed Jul 25, 200770,000 milesNH

TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE MAKING A RIGHT TURN AT 10-20 MPH, THE CONTACT HEARD A CLUNKING NOISE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CURRENT MILEAGE WAS 78,000 AND FAILURE MILEAGE WAS 70,000.

Engine and Engine Cooling › Engine
Filed Jul 9, 2007200,000 milesOH

TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE IDLING AT A RED LIGHT, THE ENGINE STALLED AND THE VEHICLE SHUT OFF. A WARNING INDICATOR LIGHT ILLUMINATED AND READ, " NO BUS". THE FAILURE RECURRED WHILE DRIVING 55 MPH. THE VEHICLE WOULD RESTART AFTER 30 MINUTES. THE MECHANIC DIAGNOSED THE CAUSE OF FAILURE AS THE FUEL FILTER. THE FILTER WAS REPLACED AND THE TRANSMISSION WAS REBUILT, HOWEVER, THE FAILURE STILL OCCURRED. THE CURRENT AND FAILURE MILEAGES WERE 200,000.

Electrical System
Filed Jul 8, 2007104,900 milesAZ

VEHICLE SHUTS DOWN AT ANY GIVEN MOMENT WITHOUT WARNING. IT HAS HAPPENED AT INTERSECTIONS AND GOING 75 MPH ON THE FREEWAY. MECHANIC SUGGESTS A REPLACED POWER CONTROL MODULE, WHICH GETS VERY HOT. HOWEVER, WHEN READING ONLINE FORUMS , SUCH AS DODGEFORUM.COM AND AUTOMTIVEHELPER.COM THIS HAS NOT REMEDIED. THE PROBLEM FOR LONG FOR OTHERS WHO HAVE HAD THIS APPRAISED. IT STARTED OCCURRING AGAIN A FEW MONTHS LATER. WE HAD SEVERAL CLOSE CALLS ON THE FREEWAY AND ONCE STALLING ON RAILROAD TRACKS SINCE THE POWER STEERING AND BRAKES DO NOT FUNCTION WHEN THE CAR STALLED. *AK.

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jun 24, 2007CA

ABS LIGHT & BRAKE WARNING LIGHTS COME ON INTERMITTENTLY WHILE DRIVING, WHEN LIGHTS WERE ON BRAKES WERE TOUCHY. AND FORGET TRYING TO SLOW OR STOP WHEN IT'S RAINING. FRONT DRIVER SIDE CONTROL ARMS, BALL JOINTS, AND BUSHINGS REPLACED. UPPER AND LOWER A-ARM BUSHINGS HAVE BEEN REPLACED SEVERAL TIMES DUE TO NOISE IN FRONT END. DODGE DEALER COULD NOT DIAGNOSE THIS NOISE OR ANY PROBLEM WHEN WE TOOK IT TO THEM. AFTER TWO DAYS OF IT SITTING AT THE DEALER WE MYSTERIOUSLY HAD A BADLY LEAKING WATER PUMP. WHEN WE DECIDED NOT TO HAVE THE DEALER COMPLETE THE REPAIR THEY MADE US PAY THEM A DIAGNOSTIC FEE OF $78.00! TWO SETS OF BRAND NEW BRAKES SQUEAKED ANNOYINGLY AFTER REPEATED ATTEMPTS AT LUBRICATION AND CLEANING, ROTORS NOW NEED REPLACING. REAR PASSENGER, & FRONT DRIVER POWER WINDOW MOTORS REPLACED, TWICE FOR THE REAR ONE. BAD BRAKES & BAD SUSPENSION DID NOT MIX WELL WHEN YOU'RE A MOTHER OF FOUR VERY ACTIVE KIDS. SOMETIMES I WAS SCARED TO DRIVE . THE COST HAS BECOME RIDICULOUS AND AT TIMES UNREASONABLE. *AK

Fuel System, Other › Storage › Fuel Gauge System
Filed Jun 20, 2007118,225 milesCA

DURANGO WAS PARKED AT A BUSINESS LOT WHEN MY MOTHER TRIED TO START IT THE GAS GAUGE DIDN'T REGISTER, SO SHE CALLED MY HUSBAND TO COME AND SEE IF HE COULD GET THE VEHICLE STARTED. HE COULDN'T GET IT STARTED AFTER ABOUT HALF AND HOUR OF TRYING SO HE CALLED A FRIEND TO TOW IT HOME. I WENT WITH THEM TO TOW IT AND TREAD BEFORE WE HOOKED IT UP TO START THE DURANGO. THE GAS GAUGE REGISTERED AND THE VEHICLE STARTED. I DROVE IT ABOUT THREE BLOCKS BEFORE THE VEHICLE SHUT DOWN ON ME IN THE MIDDLE OF TRAFFIC. IT STARTED BACK UP AND I DROVE ABOUT HALF A BLOCK BEFORE THE DURANGO SHUT OFF ON ME AGAIN. I WAS LUCKY ENOUGH TO MANAGE TO PULL OVER TO THE SIDE OF THE ROAD THIS TIME, BUT I WAS STILL IN THE LANE THE VEHICLES WERE DRIVING IN WITH A VEHICLE THAT WOULDN'T START. ONCE AGAIN THE GAS GAUGE WOULDN'T REGISTER AND VEHICLE WOULDN'T START. A POLICE OFFICE STOPPED BY TO CHECK ON ME AND TO INFORM ME THAT WHERE MY VEHICLE HAD BROKEN DOWN IN A VERY BAD PLACE. WE THEN TOWED THE VEHICLE HOME. AFTER ARIVING HOME WE CHECKED THE DURANGO AND IT STARTED FOR ABOUT 3 MIN. AFTER WHITCH IT DIED AGAIN, IT RESTARTED RIGHT AFTER IT DIED BUT ONLY TO SHUT OFF WIHT IN ANOTHER MINUTE OR SO. THIS IS THE VEHICLE I USE TO TAKE MY CHILD PLACES, AND OTHER CHILDREN ALSO, I AM ONLY GLAD THAT MY MOTHER HAD BARROWED THE CAR FOR THE DAY AND I WASNT STUCK WITH MY SON IN A VEHICLE THAT COULD HAVE TURNED IN TO A DEATH TRAP HAD I BEEN ON THE FREEWAY. WE JUST PUT ON A NEW STARTD LAST WEEK AND HAVE HAD NO PROBLEMS BEFORE THIS, OT

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jun 16, 200780,000 milesCA

WORN OUT UPPER BALLJOINTS AT 80,000 MILES ON MY 1999 DODGE DURANGO.*AK

Electrical System › Ignition › Module
Filed Jun 12, 2007112,000 milesTN

1999 DODGE DURANGO (5.2L V8) CAR HAS STALLED NUMEROUS TIMES IN HEAVY TRAFFIC AND LIGHT TRAFFIC AT SPEEDS UP TO 75 MPH AS WELL AS AT A STOP LIGHT. STALLS ARE UNPREDICTABLE AND VERY DANGEROUS. MY WIFE CANNOT OPERATE THE VEHICLE WHEN IT STALLS DUE TO THE LOSS OF POWER STEERING AND BOOSTED BRAKES. IT IS EXTREMELY DIFFICULT TO STEER AND STOP WHEN THIS OCCURS. THE FAULT IS DUE TO A DEFECTIVE PCM (ENGINE COMPUTER) WHICH OVERHEATS IN HIGH AMBIENT TEMPERATURES (>75 DEGREES). REPAIR SHOP COULD NOT INITIALLY DETERMINE NATURE OF FAILURES AND QUOTED A VERY HIGH PRICED REPAIR THAT WOULD 'PROBABLY' FIX THE PROBLEM. I HAVE DETERMINED THAT POURING ICE WATER ON THE COMPUTER COOLS IT SUFFICIENTLY AND ALLOWS THE VEHICLE TO START UP AFTER ABOUT 5 MINUTES. REPLACING PCM COSTS $300 FOR DIY OR >$600 FROM A REPAIR SHOP. MANUFACTURER HAS MADE NO ATTEMPT TO REPLACE OR RECALL THIS ITEM.

Engine and Engine Cooling
Filed Jun 1, 2007100,000 milesIN

ENGINE DIES SUDDENLY AT RANDOM TIMES INCLUDING IN TRAFFIC. ODOMETER SHOWS NO BUS. ANY SPEED, WEATHER, ROAD CONDITIONS. DEALER NO HELP - NO CODES - COULD NOT REPLICATE. EVENTUALLY BECAME FREQUENT ENOUGH THAT I TRACED PROBLEM TO PCM WITH USE OF HEAT GUN. SEE INTERNET BLOGS. SEEMS TO BE FREQUENT PROBLEM FOR THIS YEAR. *TR

Suspension › Front
Filed May 29, 2007109,400 milesWI

ACCORDING TO DEALER... "FRONT END COMPLETELY WORN OUT." FRONT END -BALL JOINTS, TIE RODS, AND SWAY BUSHINGS ALL FAILED. WHILE DRIVING, I BEGAN TO HEAR A GRINDING NOISE IN THE AREA OF THE FRONT END WHILE THE BRAKES WERE NOT ENGAGED. THE SOUND GOT WORSE SO, INSTEAD OF RISKING AN ACCIDENT (AS I HAD MY CHILDREN IN THE CAR), I HAD THE VEHICLE TOWED TO THE DEALER THE SAME DAY (THE DAY BEFORE MEMORIAL DAY WEEKEND :{ ). *TR

Air Bags › FrontalCrash1 injured
Filed May 25, 2007167,833 milesNJ

TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING 35 MPH, THE VEHICLE STRUCK A LIGHT POLE WHILE ATTEMPTING TO AVOID CRASHING INTO TWO OTHER VEHICLES. THE DRIVERS SIDE AIR BAG FAILED TO DEPLOY AND THE CONTACT SUSTAINED A LARGE BUMP ON HIS HEAD AND A CUT ON HIS UPPER LIP. THE CONTACT HAS A POLICE REPORT AND THE REPORT OF THE DAMAGE TO HIS VEHICLE. THE VIN, PURCHASE DATE, AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 167,883 AND FAILURE MILEAGE WAS 1676,833. THE CONSUMER STATED HAVE BEEN THROUGH ALOT WITH THIS VEHICLE PRIOR TO THE INCIDENT HE HAS HAD THE ENGINE REPLACED TWICE IN THE CAR AND REBUILT THE TRANSMISSION PRIOR TO THE CAR HAVING 38000 MILES ON IT AND NOW HE HAS A DEFECTIVE AIR BAG. THE CONSUMER STATED WOULD LIKE CHRYSLER TO PAY THE REMAINING BALANCE ON THE CAR. THE CONSUMER PROVIDED PICTURES OF THE VEHICLE. UPDATED 07/10/07 *TR

Suspension › Front › Control Arm › Lower Ball Joint
Filed May 15, 2007IN

I HAD BEEN EXPERIENCING VIBRATION THROUGHOUT VEHICLE WHILE DRIVING SO I TOOK TO OUR MECHANIC. HAD TO REPLACE ALL FOUR BALL JOINTS AND U-JOINT AND GET AN ALIGNMENT. I NOW HAVE A LOT OF PLAY IN THE STEERING , AND AM CONSTANTLY CORRECTING IT JUST TO GO STRAIGHT. HAD LOOKED AT AGAIN AND THEY COULD NOT FIND ANY PROBLEMS. I FOUND OUT THAT THE BALL JOINTS HAD BEEN RECALLED FOR YEARS 2000-2003 ,BUT WHY NOT 1999?? *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed May 9, 200758,000 milesPA

TL*THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED INSPECTION BECAUSE THE TIE ROD AND BRAKES NEEDED TO BE REPLACED. THE MECHANIC NOTICED THAT THE BALL JOINT WAS CRACKED. WHEN DRIVING DOWNHILL AT 60 MPH, A RATTLING NOISE WAS HEARD COMING FROM THE FRONT END OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 58,000.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Abs Warning Light
Filed May 2, 200790,000 milesMD

I HAVE A 1999 DODGE DURANGO THAT THE BRAKES AND ABS DASH LIGHTS STAY ON ALL THE TIME. BRAKES HAVE BEEN REPLACED ON ALL FOUR WHEELS, TECHNICIAN SAID THE PROBLEM WITH THE DASH LIGHTS IS MOST LIKELY A SENSOR. I HAVE TALKED TO OTHERS THAT OWN DODGE DURANGOS, AND THIS IS A COMMON COMPLAINT. TALKED TO THE DEALER, SINCE IT IS NOT UNDER WARRANTY, ESTIMATED COST TO REPAIR WAS ABOUT $1,200 (AND THEY WOULD STILL NOT GUARANTEE THAT IT WOULD CORRECT THE PROBLEM. IT SEEMS TO ME THAT THIS IS CLEARLY A SAFETY DEFECT, AND THE MANUFACTURER SHOULD BE HELD RESPONSIBLE TO MAKE THE CORRECTIONS AT THEIR COST. *TR

Exterior Lighting › Brake Lights › Switch
Filed Apr 20, 200767,000 milesKY

ABS LIGHT AND BRAKE LIGHT ON DASH STAY LIT. HAD BRAKES CHECKED, PADS LIKE NEW AND WORKING 1999 DURANGO, WHY SO MANY WITH THIS PROBLEM? ONLY 68K MILES ON VEHICLE. *JB

Power Train › Automatic Transmission
Filed Apr 15, 2007100,000 milesPA

1.ENGINE INCREASED IN RPMS WITHOUT PROPERLY SHIFTING INTO 3RD GEAR, HAVE TO LET OFF THROTTLE ENTIRELY TO ALLOW TRANSMISSION TO SHIFT 2. TRANSMISSION IS STARTING TO FAIL 3. TBD WHETHER OR NOT TO SELL OR SALVAGE

Power Train › Automatic Transmission
Filed Mar 23, 2007129,000 milesGA

TL*THE CONTACT OWNS A 1999 DODGE DURANGO. AT 30 MPH THE GEAR SHIFT MALFUNCTIONED AND THE CONTACT WAS UNABLE TO SHIFT GEARS. ONCE THE CONTACT'S FOOT WAS REMOVED FROM THE ACCELERATOR PEDAL THE VEHICLE BEGAN TO SHIFT GEARS PROPERLY. THE MECHANIC STATED THAT A NEW TRANSMISSION WAS NEEDED. THE FAILURE MILEAGE WAS 129000.*AK

Latches/Locks/Linkages › Doors › Latch
Filed Mar 9, 200771,838 milesDE

TL* - THE CONTACT OWNS A REPAIR SHOP AND COMPLAINED THAT IF THE DOOR HANDLE BROKE ON THE 1998 OR 1999 DODGE DURANGO THERE WAS NO REPLACEMENT DOOR HANDLE AVAILABLE FOR PURCHASE. THE CONTACT STATED THAT THE INTERNAL DRIVER'S SIDE DOOR HANDLE FOR 1998 - 1999 VEHICLES WERE NO LONGER BEING PRODUCED, AND THE VEHICLE OWNERS HAS NO RECOURSE. THE CONTACT MADE A MAKESHIFT DOOR HANDLE BECAUSE THE ORIGINAL HANDLE WAS NO LONGER AVAILABLE, AND THERE WAS NO PART AVAILABLE THAT WOULD PUT THE VEHICLE IN COMPLIANCE. THIS FAILURE COULD BE A SAFETY HAZARD IN CASE OF AN ACCIDENT. THE VEHICLE OWNER COULD NOT EASILY GET OUT OF THE CAR. THE CONTACT STATED THAT THE PART WHICH WAS $30.00 - $40.00 WAS BEING PURCHASED AT JUNK YARDS FOR APPROXIMATELY $400. THE CURRENT AND FAILURE MILEAGE WERE BOTH 71,838 . *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Mar 5, 200796,000 milesFL

TL*- THE CONTACT OWNS A 1999 DODGE DURANGO WITH A CURRENT AND FAILURE ODOMETER READING OF 96000 MILES. THE CONTACT'S VEHICLE EXPERIENCED THE SAME PROBLEMS AS MENTIONED IN RECALL 04V596000 CONCERNING SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT. THE CONTACT CALLED THE LOCAL DEALER, BUT THEY SAID THAT THIS VEHICLE WAS NOT COVERED BECAUSE IT WAS MADE AT A DIFFERENT PLANT. *AK

Seats › Front Assembly › Power Adjust
Filed Mar 4, 200783,890 milesWY

DRIVERS SEAT ( POWER ADJUSTABLE TYPE) BROKE THE PLASTIC CLIP FOR THE RAISE LOWER MOTOR CAUSING THE SEAT TO BE THRONE BACKWARD AND IN TURN CAUSING AN UNSAFE DRIVING CONDITION. I MYSELF AM AN ASE CERTIFIED MASTER MECHANIC AND CANNOT BELIEVE A PIECE OF LINKAGE MADE OUT OF PLASTIC WAS PUT IN SUCH A PLACE TO EXPERIENCE THOSE TYPES OF LOAD FORCES. THE SEAT HAS HAD A LITTLE SLACK IN IT SINCE I HAVE OWNED IT, AND IT HAS STAYED ABOUT THE SAME UP UNTIL IT JUST GAVE WAY. *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Mar 1, 200720,000 milesOK

MY WIFE AND I PURCHASED A NEW 1999 DODGE DURANGO IN JUNE OF 1999. WITHIN THE FIRST 20,000 MILES, WE BOTH NOTICED A "CLICKING" NOISE FROM THE FRONT END OF THE VEHICLE, ALONG WITH VEHICLE SHIMMY. THE VEHICLE WAS PROPERLY DIAGNOSED WITH FAULTY BALL JOINTS. WE THE UPPER BALL JOINTS REPLACED. WITHIN ANOTHER 20,000 MILES, THE SAME PROBLEM AGAIN. AGAIN WE HAD THEM REPLACED. NOW WE ARE ON OUR THIRD SET OF BALL JOINTS IN OUR DODGE DURANGO. THE VEHICLE NOW HAS ONLY 67,000 MILES ON IT. (02-28-2007) I KNOW THAT THERE IS A RECALL NOTICE FOR MODEL YEARS 2000-2004 WITH THE SAME PROBLEM. MAY THIS PROBLEM ALSO EXIST IN THE 1999 MODEL? *JB

Electrical System
Filed Feb 19, 200792,000 milesNC

1999 DODGE DURANGO SLT 5.9L V8 DIES FREQUENTLY WITH NO WARNING, LOSES ALL ELECTRIC INCLUDING STEERING. WILL RESTART AFTER ABOUT 1/2 HOUR, RECEIVING MESSAGE "NO BUS" ON THE ODOMETER, WAS TOLD BY DEALER THAT THE COMPUTER WOULD NEED TO BE REPLACED BUT IT IS NOT COVERED UNDER ANY WARRANTY. *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Feb 12, 200774,000 milesNV

1999 DODGE DURANGO UPPER BALL JOINT FAILURE. *JB

Engine and Engine CoolingFire
Filed Feb 9, 200760,000 milesMD

OVER THE LAST THREE YEARS OF OPERATING THE VEHICLE (2005-2007): 1. FIRE IN THE FRONT WHEEL ASSEMBLY AFTER 1.5 HOURS OF 4-WHEEL DRIVE - 1100$ REPLACE 2. SPEED SENSOR FAILURE ($500 WORK) 3. ENGINE FAILURE ON THE HIGHWAY @80 MPH - $7000 REPLACE AND OTHER COSTS, LUCKY SURVIVED 4. JOINT BALLS REPLACE (ABOUT 400$) 5. AC FAILURE ($960 REPAIR) 6. NOW PARKED - TRANSMISSION/ENGINE JOINT OIL LEAK, ESTIMATED $1200 REPAIR. *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Feb 7, 200738,000 milesOH

BALL JOINTS WENT BAD AFTER 38,000 MILES. BROUGHT FRONT END PROBLEMS TO THE DEALERS ATTENTION PRIOR TO IT GOING OUT OF WARRANTY. CHRYSLER TOLD ME TOO BAD, THE TRUCK WAS OUT OF WARRANTY. I WAS EVENTUALLY ABLE TO HAVE THEM REPLACE ALL FOUR AND SHARE THE COST, MY SHARE $500 PLUS. THEY DENIED THERE WAS ANY ISSUE ON THE DURANGO MODELS. AFTER 30,000 MORE MILES THEY ARE BAD AGAIN. CHRYSLER RECALLED 2000 AND UP MODELS, MINE IS A "99". I PURCHASED IT NEW. THEY SHOULD HAVE RECALLED ALL PRODUCTION YEARS. *NM

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jan 23, 2007NY

1999 DODGE DURANGO WITH BALL JOINT PROBLEMS**CC THE CONSUMER WAS INFORMED THAT THE UPPER AND LOWER BALL JOINTS WERE WORN. *JB

Fuel System, Gasoline › Delivery
Filed Jan 18, 2007NM

TL*- THE CONTACT STATED THAT HER 1999 DODGE DURANGO STALLS WHILE DRIVING, OR AT A STOP. THE CONTACT STATED THAT USUALLY WHILE DRIVING AT ANY SPEED THE VEHICLE WILL STALL. THE CONTACT STATED THAT SHE TOOK THE VEHICLE TO THE DEALERSHIP ON 07/13/06 AND THEY TOLD THE CONTACT THAT THE VEHICLE WAS STALLING BECAUSE IT NEEDED TO HAVE THE IDLE MODULE REPLACED. THE CONTACT STATED THAT THE VEHICLE STARTED STALLING AGAIN 5 DAYS AFTER THE REPAIR WAS COMPLETED. THE CONTACT TOOK VEHICLE BACK TO DEALERSHIP AGAIN AND WAS TOLD THAT SHE NEEDED TO HAVE THE FUEL MODULE REPLACE. THE CONTACT STATED THAT SHE HAD THE FUEL MODULE REPLACE ON 09/28/06. THE CONTACT STATED THAT SHE IS HAVING THE SAME PROBLEMS AGAIN AND THE DEALERSHIP HAVE NOT BEEN ABLE TO FIND ANYTHING WRONG WITH HER VEHICLE. *JB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jan 18, 2007107,000 milesWA

TL* - THE CONTACT OWNS A 1999 DODGE DURANGO. THE MECHANIC STATED THAT THEY WERE UNABLE TO AUTHORIZE AN ALIGNMENT ON THE VEHICLE UNTIL THE UPPER AND LOWER BALL JOINTS HAD BEEN REPLACED. THE CONTACT HAD NO WARNING THAT THERE WAS A RECALL ON THE UPPER AND LOWER BALL JOINTS. ACCORDING TO THE REPAIR SHOP THIS FAILURE OCCURS FREQUENTLY WITH DODGE DURANGO'S. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED WHILE DRIVING THE VEHICLE. *JB THE DEALER ALSO REPLACED THE INNER TIE ROD ENDS. THE CONSUMER PROVIDED THE INVOICE FOR SERVICE PERFORMED ON VEHICLE. UPDATED 05/21/07*TR

Electrical System
Filed Jan 14, 2007120,000 milesGA

I OWN A 1999 DODGE DURANGO SLT 5.9 LITER LOADED, IT NOW STALLS WITHOUT WARNING INTERSTATE DIRT ROAD DRIVEWAY BAD CURVE, ANY SPEED ITS DANGEROUS. I WOULD BE GLAD TO PAY FOR IT TO BE REPAIRED. BUT THE DODGE PEOPLE HAVE BEEN NEGLIGENT TO PROVIDE A CODE ON THEIR COMPUTER TO DIAGNOSE THE PROBLEM. I FEEL THEY THEY ARE RESPONSIBLE FOR ANY INJURY OR OTHER WISE THAT MAY OCCUR TO ME OR MY LOVED ONES AS A RESULT OF A POOR MANUFACTURED PRODUCT THAT HAS THOUSANDS OF COMPLAINTS. I HAVE TO GET TO WORK SO I HAVE TO DRIVE THIS VEHICLE, CANT AFFORD ANYTHING ELSE, AND WITH THIS PRODUCTS REPUTATION IT HAS NO RESALE. *NM

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 5, 200792,245 milesKS

TL* - THE CONTACT HAS A 1999 DODGE DURANGO AND COMPLAINED ABOUT TWO BALL JOINT FAILURES. AT 50013 MILES CONTACT HAD TO TAKE THE VEHICLE TO HIS LOCAL DEALERSHIP WHO REPLACED THE LOWER RIGHT BALL JOINT. AT 92000 CONTACT TOOK VEHICLE TO ZRUBEK'S FOR A FRONT END ALIGNMENT AND THE REPAIR SHOP STATED TO THE CONTACT THAT THEY HAD TO REPLACE THE TWO UPPER BALL JOINTS, AND TWO INNER TIE RODS. *AK UPDATED 1/29/2007 - *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 11, 2006148,700 milesAZ

THE ABS AND BRAKE DASH LIGHTS COME ON INTERMITTENTLY. TOOK TO SHOP IMMEDIATELY. THEY REPORTED THAT AN INTERNAL RELAY IN THE CAB (CONTROLLER ANTI-LOCK BRAKE) HAD FAILED AS WELL AS THE FAILURE OF THE LEFT FRONT WHEEL SPEED SENSOR. COST FOR REPAIRS $581.00. *JB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Dec 11, 2006AZ

THIS VEHICLE WAS IN THE SHOP DUE TO WARNING LIGHT TROUBLE WHEN SHOP TECHNICIAN DISCOVERED THAT BOTH THE LOWER BALL JOINTS AND THE UPPER RIGHT BALL JOINT HAVE WORN OUT. THEY RECOMMENDED I SEARCH FOR RECALL INFORMATION AS THEY HAVE DEALT WITH THIS PROBLEM MAY TIMES. *JB

Vehicle Speed Control › Cruise ControlCrash1 injured
Filed Dec 8, 2006118,000 milesTN

BECAUSE OF IT'S PROXIMITY TO THE STEERING WHEEL, THE CRUISE CONTROL ENGAGED INADVERTENTLY WHILE MANEUVERING IN ICY CONDITIONS CAUSING THE VEHICLE TO SPIN WILDLY OUT OF CONTROL RESULTING IN A COLLISION. *JB

Vehicle Speed Control › Cruise ControlCrash1 injured
Filed Dec 8, 2006118,000 milesTN

WHILE MANEUVERING IN ICY CONDITIONS THE CRUISE CONTROL BECAUSE OF ITS DESIGN ON THE STEERING WHEEL, INADVERTENTLY ENGAGED RESULTING IN A CRASH. IT SEEMS THAT WEARING GLOVES CONTRIBUTES TO THE PROBLEM. *JB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Dec 6, 2006148,000 milesWV

CONSTANT BALL JOINT WEAR ON MY 1999 DURANGO. BALL JOINTS DON'T NORMALLY WEAR THIS FAST ON OTHER VEHICLES. WON'T PASS INSPECTION DUE TO BAD JOINTS, REPEATEDLY. *JB

Electrical System
Filed Dec 5, 2006150,000 milesMO

ENGINE CONTROL MODULE (ECM) FAILURE CAUSING VEHICLE TO LOSE ALL POWER AND DIE AT ANY TIME DURING OPERATION (I.E. 70 MPH HIGHWAY SPEED) RESULTING IN A NO BUS MESSAGE IN THE ODOMETER READOUT. *JB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Dec 4, 200655,000 milesTX

BALL JOINTS ON 1999 DURANGO SLT PLUS 5.9L 4X4 GOING OUT AGAIN AT 55,000 MILES. NOTED BY GOODYEAR SERVICE MAN DURING ROUTINE OIL CHANGE. REPLACING WITH MOOG AFTERMARKET BALL JOINTS (ONES THAT CAN BE GREASED REGULARLY). THIS IS SECOND SET OF BALL JOINTS FOR SUV. FIRST SET OF BALL JOINTS AND TIE ROD WAS REPLACED AT 22,000 MILES UNDER WARRANTY BY DEALER. *NM

Suspension › Front › Control Arm › Lower Ball Joint
Filed Nov 28, 2006CA

I NOTICED A LOUD CLUNKING SOUND COMING FROM THE FRONT END OF MY 1999 DODGE DURANGO. UPON HAVING IT INSPECTED, I WAS ADVISED THAT THE UPPER AND LOWER BALL JOINTS ON BOTH SIDES WERE NO GOOD, DUE TO A LACK OF LUBRICATION CAUSED BY FAULTY SEALS. THE MECHANIC ADVISED ME THAT WHILE OTHER YEARS OF THE DURANGO HAD BEEN RECALLED FOR THE SAME PROBLEM, MINE DID NOT HAVE A RECALL. HOWEVER, I WAS ADVISED THAT THE DAMAGED BALL JOINTS ARE SUBJECT TO FAILURE, WHICH COULD CAUSE THE ENTIRE FRONT WHEEL ASSEMBLY TO COME OFF THE CAR. IN RESEARCHING THIS PROBLEM, I FOUND THAT THE PROBLEM IS JUST AS COMMON IN THE 1999 MODEL YEARS AS OTHER (RECALLED) YEARS. APPARENTLY, THERE HAVE NOT YET BEEN ENOUGH INJURIES OR DEATHS YET FROM 1999 YEAR VEHICLES. SURE HOPE I'M NOT ONE OF THE STATS THAT FINALLY FORCES A RECALL. *JB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Nov 1, 200685,631 milesVA

MY 1999 DODGE DURANGO FAILED INSPECTION DUE TO FAILING UPPER AND LOWER BALL JOINTS ON BOTH SIDES OF THE VEHICLE. IN ADDITION, THE FAILURE OF THE BALL JOINTS LED TO THE FAILURE OF THE OUTER TIE RODS ON BOTH SIDES. THE INSPECTOR ADVISED ME TO NOT DRIVE THE VEHICLE UNTIL THE REPAIRS WERE MADE DUE TO THEIR POTENTIAL TO CAUSE A SERIOUS ACCIDENT. *NM

Engine and Engine Cooling › Engine
Filed Oct 25, 2006123,170 milesCA

DT*: THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE ELECTRICAL SYSTEM CONTINUED TO FUNCTION, HOWEVER THE VEHICLE WAS UNABLE TO BE RESTARTED IMMEDIATELY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO WAS UNABLE TO DETERMINE THE PROBLEM.

Engine and Engine Cooling › Engine
Filed Oct 23, 2006142,000 milesNJ

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE OIL PRESSURE GAUGE DROPPED TO ZERO. THIS HAPPENED INTERMITTENTLY. THE VEHICLE WAS MANEUVERED OFF THE ROAD AND LET COOL. IT WAS DRIVEN TO THE DEALER WHO DETERMINED THE ENGINE NEEDED TO BE REPLACED.

Suspension › Front
Filed Oct 21, 200682,360 milesAZ

MY WIFE DRIVES A 1999 DODGE DURANGO WITH 80,000 MILES. A FEW DAYS AGO MY WIFE NOTICED A STRANGE NOISE COMING FROM THE FRONT END. I WANTED TO DRIVE THE VEHICLE TO SEE WHAT MY WIFE WAS TALKING ABOUT. THE NEXT MORNING I DROVE THE VEHICLE AS I TOOK MY DAUGHTER TO SCHOOL. I DROPPED OFF MY DAUGHTER THEN I CONTINUED DRIVING TO LISTEN FOR ANY STRANGE NOISES. I NOTICED A CLANKING NOISE COMING FROM THE FRONT TIRE AT THE DRIVER''S SIDE. THE NOISE SEEMED TO INCREASE AS I WENT OVER SMALL BUMPS ON THE ROAD, AND WHILE TURNING. I DECIDED TO TAKE THE VEHICLE TO THE NEAREST AUTO SHOP IMMEDIATELY. I TOLD THE MECHANIC ABOUT THE PROBLEM AND HE WAS INTERESTED IN TAKING THE VEHICLE FOR A TEST DRIVE, TO HEAR WHAT I WAS TALKING ABOUT. AS WE DROVE ON TO THE HIGHWAY THE NOISE WAS GETTING WORSE. WE TRIED TO PULL OFF ON THE NEXT INTERSECTION TO RETURN TO THE SHOP WHEN THE FRONT TIRE ASSEMBLY CAME COMPLETELY OFF THE VEHICLE. THANK GOD WE WERE DRIVING AT A LOW SPEED AND NO FURTHER ACCIDENTS OCCURRED, BUT IT COULD HAVE BEEN BAD. WE HAD THE VEHICLE TOWED BACK TO THE SHOP AND IT IS BEING WORKED ON. IT APPEARS THAT THE WHEEL BEARING LOST LUBRICATION AND BROKE INTO PIECES. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Oct 20, 200695,000 milesTX

DT*: THE CONTACT STATED WHILE DRIVING 30 MPH IN THE RAIN, THE ABS LIGHT ON THE DASH ILLUMINATED INTERMITTENTLY, AND THE VEHICLE SWERVED FROM SIDE TO SIDE. THE VEHICLE ULTIMATELY COLLIDED WITH A CONCRETE BARRIER IN THE CENTER OF THE HIGHWAY, AND STRUCK ONE PERSON, WHO SUFFERED TWO BROKEN LEGS. A POLICE REPORT WAS TAKEN AT THE SCENE OF THE CRASH. THE VEHICLE WAS TOWED TO A JUNKYARD, AND DECLARED A TOTAL LOSS.

Engine and Engine Cooling › Engine
Filed Oct 19, 2006OH

IN THE LAST 4 YRS I HAVE TO REPLACE THE ENGINE 2XS @$2500 PER EPISODE. DESPITE REGULAR OIL CHANGES, THE OIL PUMP IS THE FIRST TO GO. I HAVE REPAIR MEN LOOK AT ME LIKE I DO NOT CHANGE THE OIL BECAUSE THE OIL IS BURNT TO THE PUMP. THEY HAVE TO CLEAN THE OIL TRAP AND REPLACE PARTS. THEN LESS THEN 3 MONTHS LATER, THAT ENGINE GOES. I END UP HAVING TO REPLACE THE WHOLE ENGINE. THE FIRST TIME IT HAPPENED WAS AT 51,000 MILE. I CONTACTED THAT COMPANY AND THEY SEND "SORRY, YOU'RE PAST THE WARRANTY" NEXT, IT HAPPENED AT 75,000 MILES. AND, ON THE SECOND EXPERIENCE, I HAD TO REPLACE THE OIL PUMP A 2ND TIME W/IN 3 MONTHS BECAUSE WHEN THE TECHNICIANS STARTED MY VEHICLE AND THE BURNT-TYPE OIL IN THE OIL TRAP WENT BACK INTO THE ENGINE CLOGGING THE PUMP. THUS, THEY MADE ME PAY FOR THAT TOO. PLEASE NOTE I MAY BE OFF ON THE DATE BELOW. *NM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1999 Dodge Durango → · Every Durango year → · How the figures are calculated →