CONSUMER STATED THE ACCESSIVE SLUDGE BUILD UP IN ENGINE CAUSED OIL PUMP TO SHUT DOWN. DEALER CONTACTED.*JB
1999 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
THE OIL PUMP WAS REPLACED IN NOVEMBER, 2001. NOW MAY, 2002, ENGINE IS LOSING PRESSURE. TOLD BY MECHANIC THAT AN OIL PUMP SHOULD NEVER GO IN A NEW CAR WITH REGULAR OIL CHANGES WITH UNDER 100,000 MILES. MECHANIC STATED THAT ENTIRE ENGINE WILL EVENTUALLY BE REPLACED.
CAR SHUTS OFF AT VARRIOUS SPEEDS WITHOUT ANY PRIOR WARNING. TWO DEALERS SAY NOTHING IS WRONG, THERE ARE NO FAULT CODES RECORDED IN THE COMPUTER. VERY DANGERIOUS!! CAR LOSES POWER STEERING, BRAKES, ETC. I HAVE ALREADY COME CLOSE TO BEING HIT TWICE. VEHICLES ARE YOU HAVE NO IDEA THAT THE DURANGO HAS TOTALLY LOST POWER . FIVES TIMES AFTER THIS OCCURANCE THE DURANGO RESTARTED AFTER SITTING FOR A FEW MINUITES, ONCE IT DID NOT RE-START AND HAD TO BE TOWED. AS SOON AS IT CAME OFF THE ROLL-BACK IT STARTED LIKE NOTHING WAS WRONG. DEALERS SAY THEY DRIVE IT AND THEY HAVEN'T BEEN ABLE TO DUPLICATE THE FAILURE. THEY HAVE CLEANED & REPLACED SEVERAL PARTS, BUT THE PROBLEM PERSISTS. THERE ARE AT LEAST 12 OTHER COMPLAINTS ON THIS DATA BASE WITH THE SAME PROBLEM. HELP
INTIALLY I TOOK MY TRUCK IN FOR SERVICING ON 04/02/02, BECAUSE THE VEHICLE WOULD NOT START. I WAS TOLD THAT I NEEDED A NEW BATTERY AND MY SERPENTINE BELT NEEDED TO BE REPLACED. THE WORK WAS COMPLETED AND TWO DAYS LATER, MY TRUCK COMPLETELY SHUT DOWN. AFTER TAKING THE ENGINE APART TEAM DODGE HAS TOLD ME THAT I NEED A NEW ENGINE FROM OIL SLUDGE. NLM
ALL FOUR TIRES HAVE STARTED TO CRACK WHERE THE TREAD AND SIDE WALL MEET. THE REASON GIVEN BY THE COMPANY FOR NOT REPLACING THE DEFECTIVE TIRE WAS ALL FOUR TIRES HAVE SEVERAL CUTS IN THE SIDE WALL IN ADDITION TO THE TIRES BEING DRY ROTTED WHERE THE TREADS MEET WITH THE SIDE WALL. TIRES HAVE BEEN AMORAL 2 IN 15 THOUSAND MILES. *AK CONSUMER STATES THE CLAIM WAS DENIED WITHOUT SEEING THE TIRES. TIRE SIZE 255/75/15. *YH
FACTORY INSTALLED UPPER & LOWER BALL JOINTS, UPPER CONTROL ARMS FAILED AT 31,797 MILES. DEALER TECHNICIAN "DRILLED & TAPPED FITTINGS ON THE RIGHT JOINT" WHEN REPLACING UNDER 3YR. 36,000 MILE WARRANTY.*AK
REPLACEMENT UPPER & LOWER BALL JOINTS & CONTROL ARMS FAILED AT 45,551 MILES. DEALER AUTO TECH REPLACED PARTS - THE RIGHT SIDE BALL JOINT FITTING WAS INITIALLY "DRILLED & TAPPED" BY DODGE AUTO TECH ON 4/10/01. THE COST FOR INSTALLATION AND PARTS FOR SECOND REPLACEMENT WERE NOT WARRANTIED BY DODGE OR MOPAR - 12,000 MI. WARRANTY OFFERED BY MOPAR - WE WERE 1,834 MILES OVER THE WARRANTY. WE PAID HALF THE COST ON THIS SAFETY HAZARD REPAIR.*AK
GRINDING NOISES AND UNCONTROLLABLE PULLS TO THE RIGHT MADE THE VEHICLE HARD TO CONTROL, ESPECIALLY WHEN TRAVELLING ON THE HIGHWAY - THIS CAUSES AN EXTREME SAFETY PROBLEM. BROUGHT THE DURANGO TO AUTO MECHANIC, HE TOLD US THE LEFT FRONT TIE ROD NEEDED REPLACEMENT. REPLACED TIE ROD END AND FOUND OUT LEFT FRONT WHEEL BEARING IS GONE AND IS SUBJECT TO SEIZURE AT ANY TIME. IF THIS IS NOT A SAFETY HAZARD, I DON'T KNOW WHAT IS BECAUSE THIS FRONT END SUSPENSION PROBLEM HAS THE PROPENSITY TO CAUSE THE VEHICLE TO ROLLOVER WHEN TRAVELLING ON THE HIGHWAY OR TO TIP ON ITS SIDE WHEN DRIVING UPON BACK, CITY OR SUBURBAN STREETS.
INFORMED BY MECHANIC THAT VEHICLE CAN NO LONGER HOLD AN ALIGNMENT UNDER PROPER SPECS. THE RIGHT CAMBER IS AT -0.5 DEGREES & THE RIGHT CASTOR IS AT -1.0 DEGREES MAKING THE DURANGO HARD TO STEER AND BRAKE, AS IT ALWAYS WANTS TO SHARPLY TRAVEL TO THE RIGHT. TRAVEL UPON A HIGHWAY IS VERY, VERY DANGEROUS BECAUSE OF THE CONTROL ISSUE AND THESE SUV'S SHOULD NOT BE SHOWING OLDER VEHICLE WEAR WHEN THEY ONLY HAVE THOUSANDS OF MILES UPON THEM.*AK
DEALER TRIED TO RETURN VEHICLE WITH COULD NOT DUPLICATE, BUT I DECLINED ACCEPTANCE. THEY WERE TEST DRIVING VEHICLE WHEN BRAKES WENT OUT AND THEY LOST CONTROL OF VEHICLE RESULTING IN EXTENSIVE DAMAGE.*AK
WHILE VEHICLE WAS GETTING AN ALIGNMENT, THE UPPER BALL JOINTS WERE WORN AND NEEDED TO BE REPLACED. MECHANIC STATED MILEAGE SEEMD TO BE TOO LOW TO HAVE WORN OUT UPPER BALL JOINT.*AK LOWER BALLJOINTS WERE REPLACED AS WELL AND THE RIGHT INNER TIE ROD WAS REPLACED TOO. *TT
WHILE DRIVING AND UPON COMING TO A COMPLETE STOP, BRAKES MAKE A NOISE. HAD TO PRESS PEDAL COMPLETELY TO THE FLOOR TO STOP VEHICLE. ALSO, HAD BRAKE PADS CHANGED AT 30,000. *AK THIS HAS CAUSED TWO ACCIDENTS. *SLC
KNOWN PROBLEM AND MANY OTHER DURANGO OWNERS WITH SAME PROBLEM NO RESPONSE FROM DAIMLER. NO SAFETY DEFECT LISTED. *AK
MY ENGINE HAS LOCK DOWN AND THERE WERE SLUG IN THE ENGINE AND I HAVE BEEN HAVING MY OIL CHANGES REGULARLY AND I HAD AND OIL CHANGE THE DAY BEFORE MY ENGINE LOCK DOWN ON ME. THE DEALERSHIP WILL NOT REPLACE MY ENGINE SO I HAD TO PAY THE HOLD BILL MYSELF AND ALSO WHEN THEY WERE REPLACING MY ENGINE THEY TOLD ME I MY THAT I HAD A LEAK IN MY TRANSMISSION SO I HAD TO REPLACE THAT ALSO AND MY FOG LIGHTS WENT OUT ON ME WITHIN LESS THAN 6 MONTHS AFTER I PURCHASE MY DURANGO I ONLY PUT 24,000 MILES ON THE DURANGO. I ONLY HAD MY DODGE DURANGO ONE YEAR SEVEN MONTHS. THERE ARE TO MANY OTHER DODGE DURANGOS WITH THE SAME DEFECTS AND THE MANUFACTURER.*AK
CONSUMER STATED THAT THE VEHICLE HAD NO POWER STEERING, DEALER STATED THAT THE POWER STEERING SHAFT PUMP SHAFT HAD BROKEN, DEALER REPLACED POWER STEERING PUMP. *SLC *YH
THE FRONT END IS MISALIGNEDAND SQUAEKS CAUSING THE TIRE TO WEAR PREMATURELY, THE BUSHINGS TO THE CONTROL ARMS (UNKNOWN UPPER OR LOWER) ARE SEPERATING. THE DEALER INDICATED THE PROBLEM IS DUE TO NO SHIELD TO DEFLECT HEAT FROM THE ENGINE. THE DEALER WAS NOTIFIED. NLM
WHILE DRIVING THE VEHICLE'S BRAKES BECOME INOPERATIVE, THE VEHICLE ONLY HAS ONE FUNCTIONAL BRAKE SYSTEM WHICH IS THE FRONT RIGHT. THE VEHICLE ALSO SLIDES ERRATICALLY, THE DEALER HAS BEEN NOTIFIED. *NLM *MJ
WHILE AT DEALER FOR ALIGNMENT MECHANIC NOTICED BOTH FRONT UPPER AND LOWER BALL JOINTS WERE WORN OUT AND NEEDED TO BE REPLACED. NEWLY DESIGNED PARTS ARE AVAILABLE.*AK
WHEN DRIVING WITH REGULAR HEADLIGHTS ON, WHEN SWITCHING TO HIGH BEAMS, AND BACK TO LOW BEAMS ALL LIGHTS GO OUT. CONSUMER HAS TO GO BACK TO HIGH BEAMS, THEN TO LOW IN ORDER FOR LIGHTS TO COME BACK ON. CONSUMER FEELS THIS IS VERY DANGEROUS.*AK CONSUMER STATES THAT THE DEALER REPLACED MULTIFUNCTION SWITCH. *YD
VEHICLE STALLS PERIODICALLY. IT WILL NOT RE-START RIGHT AWAY. SOMETIMES IT STARTS UP AFTER A MINUTE OR TWO, SOMETIMES FIVE MINUTES, SOMETIMES AFTER AN HOUR OR SO. WE HAD THE VEHICLE DIAGNOSED BY EDELEN TIRE & SERVICE AND TWICE BY CONWAY HEATON DODGE IN BARDSTOWN, KY. CONWAY HEATON VERIFIED THE PROBLEM ON FEBRUARY 1, 2002. NEITHER SERVICE CENTER COULD DETERMINE THE ROOT CAUSE AND FIX THE PROBLEM. I ALSO CONTACTED CHRYSLERS CUSTOMER SERVICE AND GOT THEM INVOLVED (CARE # 9699040). THEY CONTACTED CONWAY HEATON TO HELP, BUT COULD NOT. I HAVE A 3 YEAR OLD VEHICLE WHICH IS UNSAFE BECAUSE IT STALLS WITHOUT NOTICE. CHRYSLER AND CONWAY HEATON TELL ME THERE IS NOTHING THEY CAN DO. PLEASE HELP!*AK
REAR DRIVER'S SIDE SEAT BELT DOES NOT RETRACT. CAUSE UNKNOWN. DEALER CONTACTED. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WHILE DRIVING AT STATE SPEED LIMIT AND WITHOUT WARNING VEHICLE STARTED TO ACCELERATE FASTER THAN SPEED INTENDED, RESULTING IN BRAKE FAILURE.*AK
WHILE DRIVING AT STATE SPEED LIMIT STEPPED ON BRAKES AND WITHOUT WARNING VEHICLE DID NOT SLOWDOWN , VEHICLE CONTINUED COASTING, CAUSING CONSUMER TO USE EMERGENCY BRAKES, AND TO TURN VEHICLE OFF. WHEN RESTARTING, VEHICLE WITHOUT WARNING, BEGAN TO ACCELERATE. *AK
WHILE DRIVING AND WITHOUT WARNING VEHICLE WILL SURGE/ STALL. MECHANIC HAS BEEN NOTIFIED. ALSO, HAS REPAIRED HEAD GASKET/ CLEANED THROTTLE/ POWER TRAIN, AND TIMER MODULE. HOWEVER, VEHICLE IS STILL HAVING SAME PROBLEM. *AK
ABS LIGHT AND BRAKE WARNING LIGHT CAME ON. WHEN APPLYING BRAKES VEHICLE DID NOT STOP UNTIL PEDAL HIT THE FLOOR. DEALER SAID MASTER CYLINDER NEEDED TO BE REPLACED.*AK
EVENFLO ON MY WAY POSITION RIGHT V - HARNESS STRAP ADJUSTER ASSEMBLY BROKE AND BECAME LOOSE. *AK
CONSUMER STATED THE ENGINE INDICATION LIGHT FLASHES WHILE DRIVING, THE OIL PUMP NEEDED TO BE REPLACED.*AK. CONSUMER WAS ALSO INFORMED BY DEALER THAT THE ENGINE NEEDED TO BE RELACED.*SLC
AIRBAG INDICATOR LIGHT FAILED TO TURN OFF, INDICATING AIR BAG PROBLEM. APPARENTLY THIS WAS NOT INCLUDED IN THE RECALL PUBLICATION.
IN FEBRUARY 2002, OIL PRESSURE DROPS TO ZERO AND ENGINE BLOWS. IN OCTOBER OF 2000, OIL PRESSURE DROPS TO ZERO. DEALER REPLACED OIL PUMP ($462). VEHICLE HAS ALWAYS BEEN MAINTENANCED WITH REGULAR OIL CHANGES.*AK
DROVE VEHICLE FROM PHILA, PA AREA TO SCRANTON AREA FOR SKI WEEKEND. EXPERIENCED NO PROBLEMS DURING THIS TRIP OR PREVIOUS TO THIS TRIP. RETURN RIDE BACK TO PHILA AREA, OIL PRESSURE GAUGE BEGAN TO FLUCTUATE TO ZERO THEN NORMAL. IT DID THIS SEVERAL TIMES BEFORE HEARING A TICKING UNDER HE HOOD AT HIGHWAY SPEEDS, PULLED TO THE SIDE OF THE ROAD AND ENGINE SHUT DOWN. VEHICLE HAD 28,800 MILES AT THE TIME AND SIX MONTHS LEFT ON 3/36 WARRANTY. DISTRICT MANGER FOR CHRYSLER PLACED A RESTRICTION ON THE WARRANTY DUE TO EXCESSIVE SLUDE FOUND IN THE VALLEY OF THE ENGINE. VEHICLE OWNERS MANUAL HAS TWO MAINTENANCE SCHEDULES FOR OIL CHANGE, EVERY 3K OR EVERY 7.5K; I PRODUCED MAINTENANCE RECORDS FOR OIL CHANGES EVERY 7.5K. I HAVE SINCE FOUND SEVERAL TSB'S ON THIS VEHILCE REGARDING OIL CONSUMPTION, ETC. I FINALLY HAD THE VEHICLE TOWED TO THE PHILA AREA WHERE MURRAY DODGE IN CONSHOHOCKEN, PA REPLACED THE ENGINE FOR $5.7K. THE OIL PUMP AND OIL PICK UP TUBE WERE COVERED UNDER WARRANTEE, BUT NOT THE LONG BLOCK. IT IS DISTRESSING THAT THE MANUFACTURER WILL NOT WARRANT THE REPAIR EVEN WITH MAINTENANCE RECORDS. I HAVE FOUND AN ARTICLE IN A SYNDICATED NEWSPAPER COLUMN WHICH INDICATES THAT CHRYSLER IS AT FAULT FOR HAVING A MAINTEANCE SCHEDULE OF 7.5K MILES IN THE OWNERS MANUAL, THE ARTICLE ALSO MENTIONS A POSSIBLE VENTILATION DESIGN FLAW WHICH CAUSES CONDENSATION AND SLUDGE TO BUILD UP. TSB # 9923 IS IN REGARDS TO OIL SEEPAGE PAST THE ENGINE OIL FILTER ADAPTER PLATE GASKET. MY MECHANIC INDICATED TO ME THA
WHILE DRIVING VEHICLE HEARD A GRINDING NOISE. STOPPED AND LOOKED UNDER VEHICLE, AND IT HAD A HOLE IN TRANSFER CASE. PLEASE ADD VIN. *AK
PASSENGER'S SIDE SEAT BELT HAS BEEN HAVING A PROBLEM SINCE 2 YEARS. TOOK IT TO DEALER WHEN IT WAS STILL IN WARRANTY AND AN ADJUSTMENT WAS MADE AT THAT TIME. CURRENTLY, SEAT BELT BUCKLES WILL NOT FULLY RELEASE. MUST FIGHT WITH IT BEFORE IS COMES LOOSE.*AK
AS IN MANY OTHER CASES LISTED ON YOUR SITE WITH THIS VEHICLE, MY ENGINE WAS FOUND TO HAVE SLUDGE, WHICH BLOCKED THE OIL PUMP (PRESUMABLY) AND THE ENGINE FAILED. I HAVE PROPER MAINTENANCE RECORDS, YET THE WARRANTY COMPANY (AMERICAN FINANCIAL) MAINTAINS THAT I DID NOT CHANGE THE OIL. ONE MONTH PRIOR TO THE FAILURE, I TOOK MY VEHICLE TO DULUTH DODGE (THE ORIGINAL DEALER) COMPLAINING OF FLUCTUATING OIL PRESSURE. THEY REPLACED THE OIL PRESSURE SENDING UNIT, AND MY ENGINE FAILED 3,000 MILES LATER (THE OIL WAS CHANGED THE DAY BEFORE I BROUGHT IT TO THE DEALER, AND THE RECOMMENDATION IS TO CHANGE IT EVERY 7,500 MILES). THE WARRANTY COMPANY PROMISED TO HAVE THE OIL TESTED TO RESOLVE OUR DISPUTE, BUT AFTER NUMEROUS CONTACTS WITH THEM (BOTH VERBAL AND WRITTEN) THEY NEVER DID. THEREFORE, I PAID OVER $5,000 TO HAVE THE ENGINE REPLACED. I BELIEVE OTHER MODELS OF VEHICLES WITH THIS ENGINE (THE 5.2 LITER, OR 318 CID) HAVE SIMILAR PROBLEMS. DUE TO THE LARGE NUMBER OF FAILURES LISTED ON YOUR SITE ALONE, I BELIEVE THIS TO BE A MAJOR DEFECT WITH THE ENGINE.*AK
WHILE DRIVING TRANSMISSION FAILED TO SHIFT INTO SECOND/ THIRD GEARS. HOWEVER, TOOK VEHICLE TO MECHANIC WHO INDICATED THAT TRANSMISSION HAD TO BE REPLACED AT 41,000 MILES. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
CONSUMER STATED WHILE DRIVING, THE HOOD LATCH DISENGAGED AND THE FIBERGLASS HOOD FLEW UP WITHOUT WARNING, BLINDING CONSUMERS VISION IN PEAK TRAFFIC.*JB
VEHICLE WAS TAKEN IN FOR ITS YEARLY EMISSIONS INSPECTION. VEHICLE WAS REJECTED BECAUSE OF FAULTY BALL JOINTS. DRIVER WAS TOLD BY INSPECTOR THAT WHEEL COULD COME OFF WHILE DRIVING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
WHEN BRAKES WERE APPLIED PEDAL BECAME HARD, CAUSING EXTENDED STOPPING DISTANCE WHICH RESULTED IN A COLLISION. NLM/*AK *TT
FOR OVERSEAS CARS WTHOUT A WARRANTY TRANSFER CERTIFICATE FROM THE TIME OF EXPORT, CHRYSLER EUROPE WILL NOT HONOUR THE 3YR/36MO WARRANY OR FACTORY CALLBACKS. NO SAFETY DEFEC TMENTIONED. *AK
ENGINE CHECK GUAGE LIGHT CAME ON. CHECKED GAUGES NO CHANGE. WITHIN 5 MINUTES, CLICKING STARTED. PULLED OFF ROAD, CAR SHUT OFF. AAA TOWED TO NEAREST DODGE DEALER. FIXED.(?) SHUT OFF SAME WAY AFTER FIX. WENT BACK TO DEALER, STATED DIFFERENT PROBLEM, ABS SENSOR ADDED ADDITIONAL CHARGES. WENT TO 2ND DODGE DEALER FIX SENSOR FOR SEVERAL HUNDRED DOLLARS LESS. SHUT OFF AGAIN 2ND DEALER REFUSED TO WORK BEHIND ORIGINAL DEALERS WORK. HAD AAA TOW TO AUTO CLINIC, CLINIC STATED THAT PARTS ORIGINALLY STATED BY 1ST DEALER AS GOOD WERE INFACT DAMAGED. (HEAD GASKETS, BAD PISTONS AND VALVES. HELP!
-UPPER CONTROL ARM BALL JOINTS HAVE BEEN DIAGNOSED AS BAD. THIS VEHICLE HAS ONLY 52,000 MILES AND IS DRIVEN PRIMARILY ON THE HIGHWAY AND IS NOT SUBJECTED TO ABUSE. THE DEALERSHIP HAS ADMITTED THAT THIS IS A COMMON PROBLEM WITH THESE VEHICLES. THE DEALERSHIP & MANUFACTURER REFUSE TO REPLACE COMPONENTS UNDER WARRANTY BECAUSE THE VEHICLE IS BEYOND THE COVERED WARRANTY MILEAGE OF 32,000 MILES. HAVING DONE SEARCHES ON THE INTERNET I HAVE FOUND THAT THIS IS A VERY COMMON PROBLEM THAT HAS VERY SERIOUS SAFETY IMPLICATIONS.*AK
A VENT HOSE/TUBE THAT COMES FROM THE TRANSFER CASE IS LEAKING FLUID, AND HAS AFFECTED BRAKES AND OTHER PARTS OF VEHICLE. PLEASE PROVIDE MORE INFORMATION.*AK
AFTER REDUCING SPEED FROM 35 MPH AND HEARING A "THUMPING" NOISE, THE LEFT/FRONT WHEEL DISCONNECTED FROM VEHICLE. DEALERSHIP HAS NOT DETERMINED CAUSE OF PROBLEM. *AK BEARINGS IN THE HUB HAD NO LUBRICANT AND WERE DRY, BEARINGS BROKE AND PUT PRESSURE ON THE HUB WHICH TURNED THE SPINDLE NUT OFF, THE WHEEL DID NOT COME COMPLETELY OFF BECAUSE THE BRAKE CALIPER WAS OVER THE BRAKE ROTOR, DEALER RECOMMENDED THAT COTTER PINS BE PUT BACK IN THE SPINDLES. *JB
PROBLEM: REAR AXLE PINION BEARING FAILS, CAUSING DAMAGE TO PINION GEAR AND RING GEAR. AT EACH REPAIR ATTEMPT, BEARINGS, CUPS AND SEALS ARE REPLACED, REPAIRS HAVE LASTED ABOUT 2000 MILES, 500MILES AND TWICE AT UNDER 100 MILES. THE PROBLEM HAS BEEN ADDRESSED 4 TIMES, ONCE AT A DODGE DEARLERSHIP OTHER THAN THE ONE WHERE WE PURCHASED THE VEHICLE AND 3 TIMES AT THE PURCHASING DEALERSHIP. THE LAST REPAIRS INCLUDED REPLACING THE REAREND HOUSING, NOW THOUGH, WITHIN 100 MILES, THE PROBLEM HAS RETURNED. AT LAST TEAR DOWN OF THE REAREND, THE PINION GEAR'S TEETH WERE CHIPPED. THIS FACT IS WHAT SCARES MYSELF AND MY WIFE, A COMPLETE FAILURE OF THE PINION GEAR AT HIGHWAY SPEEDS COULD BE DISASTROUS. WE HAVE CONTACTED THE MANUFACTURE ABOUT THE NUMEROUS REPAIRS AND FAILURES THROUGH CERTIFIED MAIL, MY ONLY CONTACT WITH THEM IS TO SAY THEY RECEIVED THE NOTICE AND THEN THE PURCHASING DEALERSHIP'S SERVICE MANAGER CALLED TO VOICE HIS HOSTILITIES TO US AS TO WHY WE WENT OVER HIS HEAD WITH THIS! I FEEL THIS PROBLEM IS A POSSIBLE SAFETY ISSUE AND NEEDS TO BE ADDRESSED, WE ARE HAVING TO DRIVE THE DEFECTIVE VEHICLE BECAUSE WE HAVE NO OTHER AVAILABLE VEHICLE.....IT IS SCARY.
UPPER BALL JOINTS BOTH SIDES MALFUNCTIONED. *AK
THE DURANGO BROADSIDED A VEHICLE THAT PULLED OUT IN FRONT OF IT, HITTING THE FRONT BUMPER SQUARELY AND SMASHING FRONT END UNIFORMLY. UPON IMPACT, FRONTAL AIR BAGS DID NOT DEPLOY, RESULTING IN INJURIES. *AK
CONSUMER IS UNABLE TO HAVE VEHICLE REPAIRED UNDER RECALL 01V119000 FOR SEATBELT RETRACTOR DUE TO PARTS NOT BEING AVAILABLE UNTIL FURTHER NOTICE.*AK *SLC
THIS VEHICLE LOSES OIL PRESSURE, HAS LARGE SLUDGE BUILD UP NO MATTER HOW MANY OIL CHANGES IT GETS. THE PROBLEM STARTED OUT WITH A LACK OF OIL KNOCK. NOT THE SO CALLED SPARK KNOCK, BUT LIFTER KNOCK. OIL GETS CHANGER IN SPRING AND FALL. YOU CAN CHANGE OIL EVERY WEEK AND THE MANUFACTURER WILL STILL SAY IT'S A LACK OF MAINTENANCE.*AK
PINION SHAFT SNAPPED OFF, CAUSING REAR TIRES TO LOCK UP AND CAUSE A SKID. ALSO DRIVE SHAFT SEPERATED FROM THE REAR END AND SLAMMED ON THE GROUND. THE CAR WAS GOING ABOUT 20 MPH. IF WE WERE GOING AT HIGHWAY SPEED THE CAR PROBABLY WOULD HAVE BEEN UNCONTROLLABLE AS THE REAR TIRES WERE INSTANTLY LOCKED. VERY DANGEROUS SITUATION..
VEHICLE IS VIBRATING. IT MAKES A NOISE WHEN CHANGING GEARS GOING INTO REVERSE. ALSO, GEARS ARE NOT CATCHING WHEN ACCELERATING. CONTACTED DEALER, AND DEALER HAD NO RESPONSE.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Dodge Durango → · Every Durango year → · How the figures are calculated →