ENGINE OIL EXCESSIVE SLUDGE BUILDUP, EVEN AFTER OIL CHANGES EVERY 3000-4500MILES. NEW ENGINE RECOMMENDED BY DEALER MECHANICS. REPLACED OIL PUMP, INLET SCREEN AND DID ENGINE FLUSH AS A TEMPORARY REMEDY. MANY OF THESE COMPLAINTS CAN BE VIEWED ON THE INTERNET. MANUFACTURER WILL NOT ADMIT TO THE PROBLEM WITH THESE ENGINES. DT
1999 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
GAS FAST AS 70 MILES OR AS SLOW AS 10 MILES PER HR. CONTACTED CHRYSLER CORP. 2X NO ONE AT C. CORP COULD GIVE ME ANSWER. I WAS TOLD TO TAKE VEHICLE TO DEALERSHIP AND START WITH TSB#08-24-00 TO SEE IF THIS COULD BE THE PROBLEM. THREE ATTEMPS HAVE BEEN MADE TO SOLVE THE PROBLEM. PROBLEM STILL EXIST AT A HIGH RATE OF SPEED 70 MPH ON I-95 10/12/02 WITH HEAVY TRAFFIC MY VEHICLE SHUT DOWN WITHOUT WARNING IF NOT FOR MY DAUGHTER FOLLOWING BEHIND ME, AND NOTICE MY VEHICLE WAS HAVING PROBLEMS I TRULY BELIEVE A MAJOR ACCIDENT WOULD HAVE OCCURRED INSTEAD OF A TRAFFIC BACK-UP THE POLICE ARRIVE AND STAYED WITH US UNTIL VEHICLE STARTED AGAIN. THIS PROBLEM HAVE ME VERY WORRIED SINCE THE VEHICLE CONTINUES TO DO THIS AND THE AUTO-TECTS NOR CHRYSLER HAVE ANY IDEAL WHY. VEHICLE SHUTS DOWN WITH NO WARNING WHILE DRIVING I COULD BE GOING. DT
WHILE DRIVING ON INTERSTATE ENGINE LOST OIL PRESSURE. SECONDS LATER SMOKE AND NOISE FROM ENGINE AREA. ENGINE QUIT RUNNING OIL AND COOLANT ON GROUND. CONNECTING ROD BROKEN. VEHICLE WAS PURCHASE IN JULY WITH APPROX. 35,000 MILES. NOW HAS 39,500 MILES. CERTIFIED USED CAR WITH EXTENDED WARRANTY. OIL CHANGED AT 35,000 MILES. EXTENDED WARRANTY COMPANY SENT INSPECTOR TO CHECK ENGINE AFTER IT WAS TORN DOWN. INSPECTOR REPORTS ENGINE DAMAGE CAUSED BY LACK OF LUBRICATION FROM A RESTRICTED OIL PUMP SCREEN. EXTENDED WARRANTY EXCLUDES DAMAGES FROM RESTRICTED LUBRICATION. RESEARCH INDICATED MANY SIMILAR PROBLEMS WITH LOW MILEAGE DODGE 5.2L ENGINES AND RESTRICTED OIL PUMP SCREENS. MINIMUM OF $ 4,000 TO REPAIR/REPLACE ENGINE. DT
CONSUMER STATES VEHICLE IS LEAKING UNKNOWN FLUID WHENEVER 4-WHEEL DRIVE IS ENGAGED. VEHICLE HAS BEEN CHECKED BY DEALER 5X WHO HAS NOT BEEN ABLE TO DETERMINE CAUSE OR FLUID. ON 10/16/02 VEHICLE CAUGHT FIRE WHILE DRIVING. TS
CONSUMER STATES OF HAVING PROBLEMS WITH THE INTAKE MANIFOLD GASKET. DEALER WAS CONTACTED. MR
CONSUMER STATES OF HAVING PROBLEMS WITH BALL JOINTS. PLEASE ADD MORE INFORMATION. MR
CONSUMER STATES TOOK VEHICLE IN FOR ROUTINE INSPECTION. DLR ADVISED THAT BALL JOINTS HAD A DESIGN DEFECT AND NEEDED TO BE REPLACEMENT IMMEDIATELY. MR
I HAVE TALKED WITH OTHER OWNERS OF DODGE/CHRYSLER AND THEY HAVE HAD ABS BRAKE PROBLEMS; PLEASE DON'T IGNORE THIS. AS IT IS I CAN'T AFFORD TO FIX IT FOR THE $700. THEY WANT AND HAVE TO DRIVE IT BROKEN... MR
THE UPPER AND LOWER CONTROL ARM BUSHING ASSEMBLE FAILED. *NLM
THE CONSUMER STATES THAT HE HAS HAD TO REPLACE THE UPPER AND LOWER CONTROL ARM BUSHING ASSEMBLY 4 TIMES IN 1 YEAR. THE VEHICLE WAS CHECKED BY THE DEALER WHO DIAGNOSED THAT THE "BUSHING" IS DETERIORATING ON BOTH THE LEFT AND RIGHT SIDE. *NLM *SCC
CONSUMER STATES WAS WEARING DRIVER'S SEAT BELT WHEN INVOLVED IN A HIT AND RUN COLLISION. CONSUMER STATES SEAT BELT FAILED TO RESTRAIN AND DRIVER WAS THROWN THROUGH THE FRONT WINDSHIELD. CONSUMER ADVISED JUST RECEIVED RECALL 01V119000 IN MAIL REGARDING SEAT BELTS. NLM
FOUR METAL PIECES UNDER THE WINDOW ON FRONT AND BACK DOORS ARE RUSTING. FRONT BUMPER SHOWIN CHIPPED PAINT. MR
CONSUMER STATES THAT WHEN TRYING TO APPLY THE BRAKES THE BRAKE PEDAL WILL GO TO THE FLOOR CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. REPLACED MASTER CYLINDER TO CORRECT THE PROBLEM. NO PRIOR WARNING BEFORE FAILURE. BRAKE LIGHT CAME ON AFTER FAILURE. ROAD SURFACE WAS DRY.
LEFT UPPER BALL JOINT IS WORN OUT AND NEEDS TO BE REPLACED. CONTACTED DEALER. PLEASE PROVIDE FURTHER INFORMATION. *AK
WHILE DRIVING ENGINE LIGHT STAYED ILLUMINATED. WHILE DRIVING 45MPH ALL GAUGES DROPPED, AND THEN ENGINE SHUT OFF.*AK
WHEN APPLYING BRAKES THEY WILL GRAB, BUT THEN THEY RELEASE AND VEHICLE ROLLS TO A STOP. TOOK VEHICLE TO DEALER, AND THEY WERE GOING TO REPLACE CALIPERS AND UPPER BALL JOINTS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
WHILE DRIVING APPLIED BRAKES, AND THEY DID NOT WORK PROPERLY, CAUSING FRONT COLLISION. REPLACED MASTER CYLINDER TO CORRECT THE PROBLEM.
1999 DODGE DURANGO IS KNOWN TO HAVE THIS PROBLEM WITH THE BALL JOINTS AND IT NEEDS TO BE ADDRESSED. THIS WILL RESULT IN ACCIDENTS, WHICH CAN LEAD TO FATALITIES. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
CONSUMER TOOK VEHICLE FOR A ROUTINE INSPECTION, AND STATE INSPECTION ATTENDANT STATED THAT UPPER AND LOWER LEFT AND RIGHT BALL JOINTS WERE BAD. CONSUMER FELT BALL JOINTS WENT OUT AT A VERY LOW MILEAGE. DODGE HAS BEEN CONTACTED.*AK JLG
AT 65,000 MILES, MY MECHANIC TOLD ME THAT MY BALL JOINTS WERE BAD. HE ALSO SAID THAT DURANGO'S APPARENTLY HAD PROBLEMS WITH THEM SINCE HE HAD ALREADY REPLACED AT LEAST 20 OF THEM. THE FRONT END OF MY CAR HAD BEEN CREAKING FOR AWHILE WHEN I WOULD HIT A SPEEDBUMP OR BUMP IN THE ROAD. I AM A WOMAN AND DID NOT KNOW THAT THERE WAS A PROBLEM. I HAVE GONE ONLINE AND RESEARCHED THIS AND HAVE SEEN ALOT OF COMPLAINTS FROM DURANGO OWNERS ABOUT THIS PROBLEM. MY NIECE ALSO OWNS A DURANGO AND I TOLD HER ABOUT THE PROBLEM. SHE HAD TO BRING HER CAR IN FOR A DIFFERENT REPAIR TO HER DEALER, SO SHE ASKED THEM TO CHECK HER BALL JOINTS. THEY SAID THAT HER BALL JOINTS WERE BAD AND NEEDED TO BE REPLACED. SHE ONLY HAS 35,000 MILES ON HER VEHICLE SO HER REPLACEMENT WAS COVERED UNDER WARRANTY. THE DEALERSHIP TOLD HER THAT DURANGO BALL JOINTS HAVE TO BE REPLACED EVERY 30,000 MILES. AT THE TIME THAT I FOUND OUT ABOUT MY BALL JOINTS MY FAMILY AND I WERE LEAVING THE NEXT DAY FOR A VACATION BY CAR. SO I HAD TO REPLACE MY BALL JOINTS AT A COST OF $700.00. I BELIEVE THAT A PROBLEM EXISTS AND IT IS A SAFEY HAZARD. MY MECHANIC TOLD ME THAT IF THE BALL JOINT BROKE IT CAN CAUSE A SERIOUS ACCIDENT. MY DURANGO HAS GIVEN ME ALOT OF PROBLEMS. I HAVE BEEN TRYING TO GET MY TRANSMISSION FIXED SINCE I PURCHASED THE VEHICLE AND THE PROBLEM IS ONGOING. NEXT WEEK I HAVE TO MAKE MY FOURTH APPOINTMENT WITH THE DEALER TO TRY AND GET MY TRANSMISSION FIXED. I DO BELIEVE THERE IS A PROBLEM WITH THE BALL JOINTS AND I DO NOT THINK
ENGINE SEIZED UP WHILE DRIVING. VEHICLE CHECKED BY DEALER WHO ADVISED CONSUMER HE COULD NOT DETERMINE CAUSE. . DEALER REPLACED OIL PRESSURE SWITCH THE DAY PRIOR.*AK
ENGINE BLEW FROM SUPPOSED SLUDGE BUILD UP THAT HAD SUPPOSEDLY BEEN REMOVED 1 YEAR AGO BY JERRY'S DODGE. NOW THERE SAYING AT SAFFORD DODGE WHERE THE VEHICLE IS CURRENTLY LOCATED AND HAS BEEN DENIED THE EXTENDED WARRENTY CLAIM THAT THERE IS REALLY NO WAY TO REMOVE SLUDGE.*AK
TOOK VEHICLE IN FOR AN ALIGNMENT AND BOTH UPPER AND LOWER BALL JOINTS ON RIGHT SIDE WERE WORN. CAUSE UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
DRIVER'S REAR SEAT BELT WILL NOT RETRACT FROM RETRACTOR. DEALER NOTIFIED . FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
INTAKE SEAL LEAKED ALLOWING MOST OF THE OIL TO BURN. I WAS DRIVING ON THE ILLINOIS TOLLWAY AND THE OIL GUAGE DROPPED TO NEAR ZERO AND THE WARNING TONE DINGED. WHEN I EVENTUALLY PULLED INTO MY DEALER 6 QUARTS OF OIL LATER, THEY IMMEDIATELY NEW IT WAS THE INTAKE SEAL AND THANKFULLY I HAD 3 WEEKS LEFT ON THE WARRANTY.*AK
DURING STATE INSPECTION MECHANIC NOTICED BOTH LOWER FRONT BALL JOINTS WERE WORN OUT, AND HAD TO BE REPLACED. IN APRIL 2002 RIGHT FRONT UPPER BALL JOINT WAS REPLACED.*AK
ABS LIGHT ON DASH CAME ON. DEALER REPLACED ABS VALVE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
SEAL AROUND ALL WINDOWS ON BOTH SIDES ARE WEAK/DISFIGURED/BUMPY AND OUT OF SHAPE, NOT KEEPING WATER FROM ENTERING COMPARTMENT. OWNER IS AWARE OF OTHER DURANGOS WITH SAME PROBLEM. *AK CONSUMER STATES SEALS RUSTED AWAY AND WERE REPLACED AT HER EXPENSE. *SLC
BATTERY EXPLODED WHEN STARTING CAR SPILLING ACID
TOOK MY DURANGO IN TO MY MECHANIC TO HAVE TIRES BALANCED AND ROTATED AND A 4-WHEEL THRUST ALIGNMENT. HE ADVISED ME THAT MY UPPER AND LOWER BALL JOINTS WERE BAD. I CALLED THE DEALER WHO WANTED ME TO HAVE THEIR MECHANICS DIAGNOSE IT. THEY AGREED THAT THE BALL JOINTS WERE BAD. I CONTACTED CHRYSLER'S CUSTOMER SERVICE DUE TO THE EXPIRATION OF THE 36,00 MILE WARRANTY. THEY AGREED TO REPLACE THE BALL JOINTS AND I WOULD PAY A $100 DEDUCTIBLE. A FILE WAS OPENED. ON AUGUST 2, 2002 I TOOK MY DURANGO TO MY MECHANIC TO HAVE A ROUTINE TIRE BALANCE AND ROTATION DONE. MY MECHANIC ADVISED ME THAT MY LOWER BALL JOINTS WERE BAD. I TOOK IT TO THE DEALER , BUT CHRYSLER REFUSED TO DO ANYTHING TO CORRECT THE PROBLEM.*AK
CONSUMER WAS DRIVING APPROXIMATELY 60MPH WITH CRUISE CONTROL ENGAGED, AND CRUISE CONTROL DISENGAGED WITHOUT WARNING, AND VEHICLE LURCHED FORWARD. ALSO, VEHICLE HAS LURCHED FORWARD SEVERAL TIMES, AND PROBLEM WAS GETTING WORSE. TACHOMETER WILL "REV" UP, BUT SPEEDOMETER WILL NOT FUNCTION. CONSUMER VERY CONCERNED ABOUT SAFETY WHILE DRIVING VEHICLE. *AK
WHILE DRIVING STEERING WHEEL WILL MANEUVER IN ANY DIRECTION. DEALER HAS BEEN NOTIFIED. MECHANIC STATED THAT TIRES NEEDED ALIGNMENT, SERVICES WERE RENDERED TO VEHICLE, BUT PROBLEM STILL OCCURS. CURRENTLY, WARRANTY EXPIRED. MECHANIC STATED STEERING COLUMN NEEDED TO BE REPLACED.*AK
WHILE DRIVING THE VEHICLE STALLED IN HEAVY TRAFFIC WITHOUT WARNING, THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PROBLEM WAS DIAGNOSED AS AN INTAKE AND ELECTRICAL COMPONENT FAILURE, BOTH DIAGNOSIS WERE WRONG AND AS A RESULT THE VEHICLE STALLED AGAIN, FINALLY IT WAS DETERMINED THAT THE CENTRAL COMPUTER MODULE AND PICK UP PLATE WAS THE PROBLEM AND THEY WERE REPLACED, THE CONSUMER IS REQUESTING REIMBURSEMENT FOR UNECESSARY REPAIRS AND RENTAL CAR FEES.*NLM
CONSUMER TOOK VEHICLE IN FOR A ROUTINE INSPECTION. MECHANIC STATED THAT INNER TIE ROD WAS BAD. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
SEAT TRACK HAS BECOME LOOSE - PROVIDES ROCKING CHAIR EFFECT - NOT A WARRANTY ITEM. UPPER BALL JOINTS WERE INSPECTED & REPLACED AS PART OF MAINTENANCE - HOWEVER MECHANIC STATES THEY THEY FAILED WAY TOO EARLY.*AK
WHILE DRIVING ENGINE CHECK LIGHT CAME ON, HEARD A KNOCKING NOISE, AND ENGINE HAD BLOWN. CONTACTED DEALER.*AK
STARTED IN DECEMBER 2001 WITH ENGINE OIL PRESSURE WAS TOLD THIS IS DUE TO IMPROPER OIL CHANGES.WHEN I PROVIDED DOCUMENTATION THEY STILL WOULDN'T HONOR THE EXTENDED WARRENTY ANYWAYS .HAD TO REPLACE THE ENGINE MYSELF THIS IS THE SAME PROBLEM I'M HEARING ALL OVER YOUR WEB SITE .*AK
DUE TO A BUILDUP OF SLUSH ENGINE WENT OUT AT 30000 MILES. CONTACTED DEALER. *AK
DISC ROTORS WARPED AT 13,500 MILES CAUSING ERRATIC STOPPING, MACHINED AND WARPED AGAIN AT 22,000 MILES. CAR IS USED ALMOST EXCLUSIVELY FOR LONG-DISTANCE DRIVING, NOT FOR CITY DRIVING.*AK
NEW ENGINE FAILED AT 16,000. CHRYSLER WILL NOT HONOR 3/36 DUE TO "SLUDGE" IN ENGINE. SAID WAS MAINTENANCE ISSUE, NOT WARRANTY. WILL NOT DISCUSS WITH ME ANY FURTHER.*AK
BOTH BALL JOINTS FAILED WITH LESS THEN 36,000 MILES ON THE VEHICLE.*AK
WHILE GETTING INTO THE VEHICLE SEAT BROKE FROM FOM SEAT TRACK ANCHOR. DEALER NOTIFIED, AND MADE THE REPAIRS. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
WENT IN TO HAVE TIRES ROTATED AFTER JUST PURCHASING THIS USED 1999 DODGE DURANGO. THE SERVICE PERSON SAID THAT THE FRONT RIGHT TIRE WAS WEARING FUNNY AND NOTICED THAT THERE MIGHT BE A SUSPENSION PROBLEM. I TOOK THE VEHICLE TO A SUSPENSION SPECIALIST AND WAS TOLD THAT THE FRONT RIGHT BUSHINGS ON THE ARM CONTROL NEEDED TO BE REPLACED. THIS IS A PART THAT CANNOT BE PURCHASED SEPARATELY. I HAVE NOTIFED DODGE OF THE PROBLEM AND THEY WASH THEIR HANDS OF THIS ISSUE. HOWEVER, THERE IS A STICKER IN MY WINDOW OF A 21 POINT CHECK PERFORMED BY THE DEALERSHIP WHICH INCLUDED TIRE ALIGHTMENT. THE TIRE ALLIGNMENT COULD NOT HAVE BEEN PERFORMED WITHOUT NOTICING THE PROBLEM WITH THE ARM CONTROL BUSHINGS.*AK
DURING THE SUMMER OF 2001 I STARTED EXPERIENCING SEVERE SMOKING COMING FROM THE TAILPIPE AT STARTUP. I WOULD ALSO ENCOUNTER THE CHECK GAGE LIGHT EVERY TIME I WOULD STOP THE VEHICLE AND THE OIL PRESSURE GAGE WOULD DROP TO 0 AND RETURN TO MIDRANGE. I TOOK THE VEHICLE TO JIM MAY AUTO SALES ON 2 DIFFERENT OCCASIONS TO HAVE IT CHECKED AND THEY SAID THAT IT WAS NORMAL AND NOT TO WORRY. IT IS CONTINUING AND I AM NOW HEARING A SEVERE KNOCKING FROM MY LIFTERS AND AM PUTTING OIL IN THE CAR EVERY 1000 MILES OR SO. THIS IS A FLEET VEHICLE AND ALL OIL CHANGES ARE WELL DOCUMENTED. I TOOK THE CAR WHILE THE WARRANTY WAS STILL GOOD, BUT NOW IT HAS EXPIRED. WHAT DO I DO NOW???*AK
WHILE DRIVING APPLIES BRAKES AND PEDAL GOES TO FLOOR WITHOUT STOPPING VEHICLE DUE TO A MALFUNCTION OF ABS WHICH RESULTED IN A COLLISION. HAS HAD BRAKES REPAIRED AT LEAST 5 TIMES FOR SAME PROBLEM. DEALER CONTACTED.*AK
OIL PRESSURE GOES TO ZERO, THAN BACK TO NORMAL. CONSUMER CHECKED OIL AND OIL WAS FINE. ANOTHER INCIDENT WAS WHEN OIL LIGHT CAME ON AND ENGINE SEIZED. DEALER HAS NOT BEEN CONTACTED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
WHILE DRIVING 10 MPH, WAS INVOLVED IN A HEAD-ON COLLISION, AIR BAG NOT TO DEPLOY.*AK CONSUMER STATES THAT THE OTHER DRIVER WAS TRAVELING AT LEAST 35 MPH. *SLC
WHILE DRIVING, UPON PRESSING BRAKE PEDAL IT PULSATES ERRATICALLY. *AK THE OUTSIDE SURFACE OF THE ROTORS WAS SMOOTH WHILE THE INSIDE SURFACE WAS ROUGH AND UNEVEN, INDICATING THAT IT WAS DEFECTIVE. *YH
DURING A COLLISION, CONSUMERS SEAT BELT POPPED OFF, HER SEAT RECLINED, AND HER AIRBAG EXPERIENCED NO DEPLOYMENT, CLAIM 43-R543-220. *SLC
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Dodge Durango → · Every Durango year → · How the figures are calculated →