1999 Dodge Durango complaints

UPPER CONTROL ARM BUSHINGS AND BALL JOINTS STARTED MAKING NOISE AFTER 12,000 MILES AND HAD TO BE REPLACED BY 50,000 MILES. THE COST OF REPLACING THESE COMPONENTS WAS OVER $750.00. *LA

WHILE MAKING A RIGHT TURN, THE RIGHT FRONT WHEEL FELT LIKE IT LOCKED UP AND THE VEHICLE BEGAN TO FISHTAIL. UPON INSPECTION AT THE DEALER IT WAS DETERMINED THAT THE RIGHT UPPER AND LEFT/RIGHT LOWER BALL JOINTS WERE WEARING PREMATURELY. *AK *PH *NM

I AM HAVING TO REPLACE BOTH SETS OF BALL JOINTS AT 45,000 MI ON MY 1999 DODGE DURANGO. I HAVE REPLACED REAR TIE RODS, FRONT U JOINTS, AND TRANSFER CASE DURING THE PAST SIX MONTHS. NONE OF THIS HAS BEEN COVERED BY WARRANTY. *AK

WHILE DRIVING CONSUMER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT BALL JOINTS. DEALERSHIP MECHANIC TRIED TO REPAIR THE VEHICLE, BUT WAS UNABLE TO RESOLVE THE PROBLEM. *AK

SEVERAL ISSUES. 1) ELECTRICAL FAILURE IN SWITCH BOX CAUSING ALL VEHICLE LIGHTS TO TURN OFF WHEN SWITCHING TO BRIGHTS DURING NIGHT-TIME DRIVING. ) CRACKED HEADS (BOTH) SOMEWHERE BETWEEN 30,000 & 70,000 MILES.*AK 3) BALL JOINTS NEED REPLACING - NO PARTS AVAILABLE TO COMPLETE THE JOB IN A REASONABLE TIME.

THE OWNER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION. THE MECHANIC INFORMED THE OWNER THAT THE UPPER BALL JOINTS HAD FAILED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM

MY WIFE'S 1999 GARAGE-KEPT DURANGO WITH ONLY 25,600 MILES ON IT IS AT THE DODGE DEALER RIGHT NOW HAVING BOTH LOWER BALL JOINTS REPLACED. COST ESTIMATE IS $560. I TOOK THE TRUCK IN TO HAVE THE SUSPENSION INSPECTED BASED LARGELY UPON THE MEDIA COVERAGE OF THIS DEFECT, AND THE INFO I GLEENED FROM THIS USEFULL NHTSA DATABASE. I JUST CALLED THE DODGE CONTACT-US PHONE NUMBER, AND DOCUMENTED MY COMPLAINT. THE POLITE WOMAN TOOK DOWN MY INFO, BUT SHE SAID THAT WAS ALL SHE COULD DO, AND THAT I SHOULD SAVE MY RECEIPTS FOR THE REPAIRS, IN CASE THERE IS A RECALL. I AM AN ENGINEER, AND I AM CONVINCED THIS IS A DESIGN DEFECT. I HAVE A 1992 EXPLORER WITH 116,000 MILES ON IT AND HAVE NEVER HAD THIS KIND OF PROBLEM. WHILE AT THE DODGE DEALERSHIP, I LOOKED UNDERNEATH THE SHINY NEW 2004 DURANGO ON THE LOT - WHAT A SURPRISE! THE FRONT SUPENSION IS COMPLETELY REDESIGNED, AND LOOKS NOTHING LIKE THE SUSPENSION ON THE 99. DODGE NEEDS TO STOP DODGING THEIR EXISTING CUSTOMERS, OR PEOPLE LIKE ME WILL NEVER BUY ANOTHER VEHICLE FROM THEM. I SHOULD HAVE KNOWN BETTER WHEN I RECALLED THAT THE FICTITIOUS AL BUNDY'S CAR OF CHOICE WAS A DODGE. TO ALL DURANGO OWNERS: HAVE YOUR SUSPENSION INSPECTED.

1999 DODGE DURANGO WITH 52,000 MILES PASSED INSPECTION IN APRIL 2003. ON DEC 23,2003, IT WAS DISCOVERED THAT THE VEHICLE NEEDS 4 NEW BALL JOINTS. BALL JOINTS WORE OUT IN A 7,000 MILE SPAN. I FIND IT DIFFICULT TO BELIEVE THAT ALL 4 BALL JOINTS WENT BAD AT ONCE. I BELIEVE THAT THIS RELATES TO A PRODUCT DEFICIENCY IN MANUFACTURE.

EACH YEAR I HAVE HAD THIS VEHICLE I HAVE HAD TO REPLACE THE BALL JOINTS AND THE FRONT TIRES AS WELL AS HAVE THE FRONT SUSPENSION REDONE. THE VEHICLE IS NOT SAFE TO DRIVE AND THIS IS GETTING EXPENSIVE. DODGE WILL NOT FIX THE PROBLEM.

VEHICLE WAS TAKEN TO DEALER FOR THE BRAKE LIGHT STAYING ON, AND A CHATTERING NOISE WHEN GOING OVER BUMPS. TOOK VEHICLE TO AN INDEPENDENT MECHANIC, AND HE SAID THAT TIE ROD ENDS WERE BAD. MECHANIC REPLACED TIE ROD ENDS. CURRENTLY, VEHICLE PULLED TO THE RIGHT. *AK

POWER WINDOWS NOT OPERATIONAL ON 1999 DODGE DURANGO.. WHY NO RECALL? *LA

WE OWN A 1999 DODGE DURANGO.... WHEEL, BRAKE ROTOR AND STEERING KNUCKLE SEPARATED FROM THE VEHICLE.... BALL JOINT SEPARATION SEEMS TO HAVE BEEN THE PROBLEM... APPARENTLY, THIS IS A CONTINUING ISSUE WITH THESE VEHICLES. *LA

VEHICLE WAS TAKEN FOR A ROUTINE GENERAL MAINTENANCE, AND THE MECHANIC NOTICED THAT ALL FOUR BALL JOINTS FELLED WORN OUT PREMATURELY. ALSO CONSUMER HAD PROBLEMS WITH WATER PUMP AND THE SERPENTINE BELT.*AK

THE UPER BALL JOINTS PREMATURELY WORE OUT. I HAD TO REPLACE THEM AT 40K MILES IN JULY 2002.*AK

SPEEDOMETER QUIT WORKING AND (SUBSEQUENTLY) NOW THE CRUSIE CONTROL WILL NOT WORK EITHER. SPEEDOMETER BEGAN FAILING APPROX. 1 YEAR AGO AND WOULD NOT INDICATE VEHICLE SPEED UNTIL MOVING IN EXCESS OF 30 MPH. NOW THE SPEEDOMETER IS COMPLETELY INOPERATIVE REQUIRING REPLACEMENT OF THE COMPLETE INSTRUMENT CLUSTER ASSEMBLY.*AK

PREMATURE FAILURE OF UPPER BALL JOINTS ON 1999 DODGE DURANGO. *AK

DODGE DURANGO BALL JOINT INVESTIGATION PLEASE ADD MY NAME TO THE "BALL JOINT" ROSTER. I HAVE RECENTLY REPLACED ONE UPPER BALL JOINT AT MY OWN EXPENSE. OWN A 1999 DODGE DURANGO PURCHASED IN NEW JERSY.*AK

AFTER SEEING A REPORT ON THE TELEVISION ABOUT DEFECTIVE UPPER BALL JOINTS, I BECAME CONCERNED. I HAVE NOTICED A SQUEAKING NOISE EVERY TIME I GO OVER BUMPS AND THE NOISE COMES FROM UNDERNEATH THE FRONT OF THE CAR. I BELIEVE THERE MAY BE A SEIOUS PROBLEM WITH MY DURANGO AND CALLED MY MECHANIC TO MAKE AN APPOINTMENT. I AM PUTTING THIS IN WRITING TO ESTABLISH A RECORD IF THERE IS A PROBLEM. I WILL KEEP YOU INFORMED.*AK

AFTER ONLY 60,000 MILES I HAVE HAD TO REPLACE ALL 4 BALL JOINTS AND HAVE REPLACED MY ROTORS TWICE. I HAVE COMPLAINED TO MY DEALER ABOUT MY BRAKES NOT LONG AFTER I PURCHASED MY VEHICLE AND HAVE HAD TROUBLE WITH THEM EVER SINCE.*AK

MY 1999 DODGE DURANGO WITH ONLY 33,000 MILES: WORN UPPER BALL JOINTS HAD TO BE REPLACED ON 12-9-03. APPROX. COST $500.00 NOT COVERED BY WARRANTY.UCH TOO SOON FOR THE LIGHT DUTY WHICH THIS SUV RECEIVES.*AK

VEHICLE PULLING TO THE RIGHT TOOK TO SHOP AND THEY TOLD ME THE VEHICLE IS UNSAFE TO BE ON THE ROAD AND THAT THE BALL JOINTS COULD FAIL AT ANY TIME. THIS IS THE ONLY VEHICLE I HAVE SO I HAVE TO DRIVE IT DAILY. *AK

DODGE DURANGO-UPPER & LOWER BALL JOINTS NEED REPLACING FRONT & BACK TIE-RODS REPLACED 2002, 1999 - 88,000 MILES. *AK

FAILURE OF LEFT INNER TIE ROD WITH EMERGENCY REPAIR IN 1999 DODGE DURANGO. *AK

UPPER AND LOWER BALL JOINTS WORE OUT AFTER 63000 MILES ON 1999 DODGE DURANGO. *AK

I HAVE A 1999 DODGE DURANGO WITH 39000 AND THE BALL JOINTS ARE BAD. ALSO THE BRAKING SYSTEM SEEMS TO BE FAILING, IT GRABS UNATRALLY HARD. I HAVE ALSO EXPERIENCED AN ENGINE OIL PRESSURE PROBLEM.*AK

CONSUMER TOOK VEHICLE TO DEALER FOR ROUTINE MAINTENANCE, AND MECHANIC NOTICED THAT BOTH UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION.*AK

THE STEERING BOX ON MY 1999 DURANGO FAILED. I AM ADVISED THAT DODGE IS HAVING MAJOR PROBLEMS WITH STEERING BOXES ON THESE VEHICLES. MY MECHANIC ADVISES THAT THERE ARE THOUSANDS OF DURANGOS WITH BAD STEERING BOXES AND NEW ONE WILL NOT BE AVAILABLE TO APRIL 2004. IF THIS IS SO THIS IS A MAJOR SAFETY ISSUE WHICH THE NTSB SHOULD LOOK INTO AND IF NECESSARY A RECALL SHOULD BE FORCED.*AK

WHILE DRIVING OVER BUMPS, THE VEHICLE WOULD SHAKE, MAKING IT VERY DIFFICULT FOR THE DRIVER TO CONTROL THE VEHICLE. *AK THE CONSUMER NOTICED THAT THE VEHICLE WAS TO THE RIGHT. THE SERVICE DEALER STATED THAT THE UPPER/LOWER BALL JOINTS AND THE INNER TIE RODS WERE PREMATURELY WORN AND AN ALIGNMENT WOULD HAVE BEEN OF NO HELP. THE SERVICE DEALER RECOMMENDED A REPLACEMENT OF THE WORN PARTS AS THE PROBLEM WOULD ONLY GET WORSE AND WOULD BECOME A SAFETY ISSUE. *SCC THE CONSUMER WAS INFORMED THE VEHICLE NEEDED BRAKES. *JB

THERE WAS A LOUD SQUEAKING NOISE IN THE FRONT END OF THE VEHICLE WHILE IN MOTION. UPON INSPECTION OF VEHICLE BY THE DEALERSHIP, THEY NOTICED THAT THE SWAY BAR BUSHINGS COLLAPSED. *AK *SCC *JB

WHILE DRIVING FRONT END OF VEHICLE SHOOK, AND THE TRANSMISSION STOPPED OPERATING. DEALER DETERMINED THAT THE FRONT UPPER AND LOWER BALL JOINTS WERE WORN. ALSO, TRANSMISSION PUMP STOPPED OPERATING. WITHOUT OIL THE TRANSMISSION GEARS SEIZED AND BURNED UP. *AK ACCORDING TO DODGE, FLUIDS WERE JET BLACK. CONSUMER HAD A REBUILT TRANSMISSION AND BALL JOINTS INSTALLED. MECHANIC STATED FAILURE WASN'T ON THE CONSUMER'S PART. CONSUMER NOTED THE TRANSMISSION SHOULDN'T FAIL AT 55K MILES. *PH

THE CONSUMER HAD DIFFICULTY STEERING THE VEHICLE BECAUSE OF THE DEFECTIVE UPPER AND LOWER BALL JOINTS. *AK *SCC *JB

I HAVE A 1999 DODGE DURANGO. I LEARNED TODAY THAT BOTH TOP AND BOTTOM, FRONT BALL JOINTS NEED TO BE REPLACED IMMEDIATELY. I UNDERSTAND THAT PREMATURE WEARING OUT OF THESE IS NOT UNCOMMON. I WOULD LIKE THE MANUFACTURER TO REPLACE THESE. THE DEALERSHIP WAS CONSIDERATE, BUT NOT HELPFUL. I WOULD LIKE TO HAVE THESE VEHICLES RECALLED AS I UNDERSTAND THIS IS NOT AN UNCOMMON PROBLEM, BUT COULD BE VERY UNSAFE. ANYTHING YOU CAN DO TO EXPEDITE A RECALL WOULD BE APPRECIATED. *LA

I PURCHASED A BRAND NEW 1999 DODGE DURANGO AND HAVE FAITHFULLY MAINTAINED THE VEHICLE WITH OIL CHANGES, TUNE-UPS, ETC. I RECENTLY BROUGHT MY DURANGO INTO THE LOCAL DODGE DEALERSHIP WHERE I PURCHASED THE CAR, DUE TO THE ENGINE LIGHT COMING ON FOR NO APPARENT REASON. I WAS INFORMED THAT MY FRONT END BALL JOINTS NEEDED TO BE REPLACED ALONG WITH THE ARM CONTROL, AND THE SENSOR NEEDED TO BE REPLACED. THE TOTAL COSTS OF REPAIR, INCLUDING NEW TIRES, ETC. TOTALED OVER $2000.00. NO ONE INFORMED ME OF A POTENTIAL RECALL OF THE BALL JOINTS, UNTIL I PICKED MY CAR UP, AND PAID THE BILL. NOW I FIND OUT THAT YOUR AGENCY HAS BEEN INVESTIGATING THIS PROBLEM FOR QUITE SOME TIME AND NOTHING HAS BEEN DONE TO DATE. I HAVE RESEARCHED THIS ISSUE ON THE INTERNET AND HAVE FOUND NUMEROUS INSTANCES OF FAILURE OF THE BALL JOINTS AT EXTREME COST TO CAR OWNERS. MY VEHICLE HAS ONLY ABOUT 48,000 MILES ON IT. THIS IS RIDICULOUS. IT IS MY HOPE THAT YOUR AGENCY WILL TAKE ACTION SOON, AS THIS IS A SERIOUS PROBLEM, AND COULD LEAD TO FATALITIES IF NOT ADDRESSED. *LA

PROBLEMS WITH BALL JOINTS RESULTING IN VIBRATION IN FRONT END OF VEHICLE. *MR THERE WAS MOVEMENT IN THE BALL JOINTS AND THEY WERE ALL REPLACED. *SC *JB

PE 03-032, FRONT SUSPENSION/BALL JOINT FAILURE: WHILE GETTING THE VEHICLE CHECKED FOR WHEEL ALIGNMENT MECHANIC DISCOVERED THAT THE UPPER AND LOWER BALL JOINTS WERE WORN OUT. *AK

CONSUMER COMPLAINED ABOUT A HOST OF PROBLEMS WHICH INCLUDED ANTI-LOCK BRAKE SENSOR REPLACEMENT ALONG WITH 2 WATER PUMPS, AND A BELT. ALSO,CONSUMER COMPLAINED ABOUT A SERIOUS SUSPENSION PROBLEM WHICH INVOLVED FRONT UPPER AND LOWER BALL JOINTS.*AK

WHILE DRIVING 60 MPH ON THE FLORIDA TURNPIKE IN MIAMI, THE CHECK ENGINE LIGHT CAME ON, THE OIL PRESURE GAUGE DROPPED TO ZERO AND ALL POWER TO CAR WAS LOST. NO STEERING, BRAKING OR CONTROL OF ANY NATURE OVER THE VEHICLE WAS POSSILBE. THIS I MAY ADD OCCURRED WHILE HEADING FOR A TOLL BOOTH.WHILE STILL COASTING I TRIED TO RESTART THE ENGINE IN AN ATTEMPT TO REGAIN POWER TO THE STEERING AND BRAKES, THE ENGINE WOULD NOT RESTART. I TRIED TO APPLY BRAKES BUT COULD NOT DEPRESS THE BRAKE PEDAL IT WAS AS IF I WERE PUSHING ON A CONCRETE WALL. AFTER GOING THROUGH THE TOLL BOOTH I TRIED TO STEER THE CAR TO THE RIGHT SHOULDER, I COULD ONLY MOVE THE STEERING WHEEL ABOUT 1/2 INCH, LUCKILY THIS WAS ENOUGH TO ALLOW THE CAR TO GRADUALLY MAKE IT TO THE SHOULDER. I COASTED TO A STOP ABOUT 1/4 MILE OR MORE PAST THE TOLL BOOTH. FORTUNATELY TRAFFIC WAS LIGHT AS IT WAS A SUNDAY AFTERNOON AND I MADE IT TO THE SHOULDER WITHOUT INCIDENT. I TRIED TO RESTART THE CAR AGAIN AND IT WOULD NOT CRANK. I DID HAVE ELECTRICAL POWER TO THE LIGHTS AND EMERGENCY FLASHERS. I RAISED THE HOOD AND CHECKED THE OIL LEVEL, IT WAS FINE, THE MOTOR WAS NOT EXCESIVELY HOT, IN FACT THE TEMPERATURE GAUGE NEVER WENT ABOVE NORMAL OPERATING RANGE. THE CAR IS AT MY MECHANICS NOW BEING CHECKED FOR POSSIBLE PROBLEMS. I DID NOT TAKE TO THE DEALER AS I DO NOT TRUST THEIR HONESTY NOR WORK, AFTER ALL THEY BUILT THIS INFERIOR DEATH TRAP CALLED A DURANGO. I TRULY BELEIVE THIS CAR IS UNSAFE, NO CAR SHOULD LOOSE COMPLETE STEERAGE AND STOPPING A

VEHICLE FAILED VIRGINIA STATE INSPECTION. TECHNICIAN INDICATED THE NEED TO REPLACE THE UPPER AND LOWER BALL JOINTS.*AK

HAD TO REPLACE LEFT REAR LEAF SPRING DUE TO STRUCTURAL FAILURE; COULD HAVE CAUSED REAR AXLE TO DISENGAGE RESULTING IN A POSSIBLE SERIOUS ACCIDENT. *LA

THE VEHICLE'S OIL DOES NOT DISTRIBUTE PROPERLY. AS A RESULT SLUDGE BUILDS UP IN THE ENGINE AND CAUSES THE ENGINE TO FAIL. PLEASE PROVIDE ADDITIONAL INFORMATION. *PH

BALL JOINT AND TIE-ROD FAILURE ON 1999 DURANGO WITH 50,000 MILES. *NLM

ENGINE LOST OIL PRESSURE FIRST AT 39933 MILES WHILE THE CAR WAS STILL UNDER WARRANTY. THE DEALERSHIP CHANGED THE OIL PUMP AND ADVISED US OF SLUDGE BUILD UP IN THE ENGINE. THE SAME PROBLEM AT 63025 MILES ALONG WITH A TRANSMISSION OVERHAUL. THE DEALERSHIP AT WHICH WE PURCHASED THE TRUCK REPLACED THE OIL PUMP AGAIN, ADVISED OF SLUDGE BUILD UP AND OVERHAULED THE TRANSMISSION UNDER WARRANTY. THEY ALSO CHECKED ON THE COST OF A NEW ENGINE BUT CHRYSLER WOULD NOT COVER IT, SO THEY SIMPLY REPLACED THE OIL PUMP. SAME PROBLEM FOR THE 3RD TIME AT 73825 MILES, LESS THAN 12 MONTHS AND 12000 MILES LATER. THE SERVICE DEPARTMENT AT THE DEALERSHIP ADMITS THAT REPLACING THE OIL PUMP WILL NOT HELP. THEY NEED TO CLEAN THE SLUDGE OUT FOR IT TO RUN BETTER BUT EVEN THIS WILL NOT SOLVE THE PROBLEM. UNLESS THE ENTIRE ENGINE IS TAKEN APART AND SOAKED CLEAN OR CHRYSLER SUPPLIES A NEW ENGINE, WE WILL ALWAYS HAVE THIS PROBLEM. REGULAR OIL CHANGES WERE COMPLETED ON THIS VEHICLE. AFTER THE FIRST OIL PUMP THE DEALER ADVISED THAT I USING SYNTHETIC OIL, WHICH WAS DONE. AFTER THE 2ND OIL PUMP WAS REPLACED THE DEALER SAID THAT THE SYNTHETIC OIL WOULD NOT MAKE ANY DIFFERENCE. *NLM

1999 DODGE DURANGO OWNER - UPPER AND LOWER BALL JOINT REPLACEMENT - NOTICED TIRE WEARING ON THE INSIDE OF BOTH FRONT TIRES (TIRES ONLY HAD 17,000 MILES ON THEM). LOCAL MECHANIC NOTICE ALOT OF PLAY IN BALL JOINTS. REPLACED UPPER AND LOWER BALL JOINTS AND COST $750.00. *NLM

WHILE DRIVING AT 55 MPH OIL PRESSURE DROPPED. ENGINE STARTED KNOCKING AND SHUT DOWN. VEHICLE WAS TAKEN TO THE MECHANIC, WHO REPLACED THE OIL PUMP AND THE PISTON ROD BEARINGS. ALSO, THERE WAS A CONSIDERABLE SLACK IN THE STEERING COLUMN WHICH WOULD SUGGEST THAT UPPER BALL JOINT WORE OUT. *AK

1999 DODGE DURANGO HAS SEVERELY AND PREMATURELY WORN FRONT-END BALL JOINTS AT 65,000 MILES. *AK

1999 DODGE DURANGO HAS SEVERELY AND PREMATURELY WORN FRONT-END BALL JOINTS AT 65,000 MILES. *AK

WHILE CHANGING THE FRONT RIGHT WHEEL CONSUMER NOTICED THAT UPPER BALL JOINT WAS LOOSE. MANUFACTURER WAS NOTIFIED, AND THEY INFORMED CONSUMER THAT THE PART WAS NOT COVERED UNDER A RECALL.*AK

MY 1999 DODGE DURANGO HAS BEEN INTO THE SERVICE DEPARTMENT MANY TIMES FOR THIS SAME PROBLEM, CONSTANT GRINDING AT THE FRONT END OF THE VEHICLE, THE GRINDING CONTINUES WHEN BACKING OUT OF DRIVEWAY AND ON RIGHT AND LEFT TURNS...THE SERVICE DEPARTMENT CONTINUALLY CLAIMS THAT THEY "CANNOT DUPLICATE THE PROBLEM" THE VEHICLE IS UNSAFE TO DRIVE AND I WOULD LIKE TO SEE IF I CAN GET THIS VEHICLE DECLARED A LEMON. THANK YOU. FELECIA C. LEAK. *AK

WE HAVE BEEN DETECTING FRONTEND NOISES FOR SOME TIME NOW IN OUR 1999 DODGE DURANGO(VIN# [XXX]). ON FRIDAY MORNING, NOV 28,2003, THEY SUDDENLY BECAME MUCH WORSE. THE SUDDEN INCREASE CAME WHILE WE WERE VISITING FAMILY FOR THANKSGIVING SOME 350 MILES FROM HOME. I PROMPTLY TELEPHONED MY SERVICE PERSON AT HOME AND ASKED HIM ABOUT THE PROBLEM. HE AND I HAVE HAD MULTIPLE CONVERSATIONS REGARDING NOISE IN THE FRONT END AND HE HAS CONTINUALLY REASSURED ME THAT NO PROBLEM OF ANY SERIOUS NATURE IS DETECTABLE. ON THIS OCCASION, HE TOLD ME THAT HE COULD REFER ME TO ANOTHER DEALER IN NJ OR I COULD BRING IT IN TO HIM WHEN I GOT HOME WITH THE TRUCK. I DESCRIBED THE NOISE IN DETAIL, A METAL ON METAL GRATING NOISE WITH SQUEAKING THAT WORSENED OVER BUMPS IN THE ROAD OR ON RIGHT TURNS. AT NO TIME DID THE SERVICE PERSON INFORM ME OF A POTENTIALLY DANGEROUS CONDITION AND DISCOURAGE ME FROM DRIVING THE TRUCK AT EITHER HIGH SPEED OR LOW SPEED. LATER IN THE DAY THE NOISE WORSENED EVEN TO A GREATER DEGREE. AT THIS POINT IT EVEN SEEMED THAT THERE WAS SOME DRAG ON THE TRUCK'S FORWARD PROGRESS. WE PHONED A LOCAL DODGE DEALERSHIP AND BEGAN TO MAKE THE 5 MILE JOURNEY. APPROXIMATELY 1 MILE FROM OUR STARTING POINT, THE FRONT END OF THE VEHICLE COLLAPSED. I HAD TO GET A TOW TO THE DEALER. THE FRONT WHEELS WERE COMPLETELY SPLAYED OUT AND I NO LONGER HAD CONTROL OF THE VEHICLE.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

FRONT UPPER AND LOWER BALL JOINT FAILURE. CAUSING VEHICLE TO BE UNCONTROLLABLE AT FREEWAY SPEEDS. FIXED BEFORE COMPLETE FAILURE OF BALL JOINT AT 64,000 MILES. FIXED ON 11-21-03. BEGINNING AT 26000 MILES I COMPLAINED TO THE DEALERSHIP AND BROUGHT THE VEHICLE IN TO BE INSPECTED AND FIXED DUE TO A SEVERE CLUNKING AND POPPING SOUND IN THE FRONT END OF THE VEHICLE. A FRIEND SUGGESTED BALL JOINTS AS THE PROBLEM AND CHRYSLER SAID THAT WASN'T THE PROBLEM. THE REPLACED MANY FRONT END AND STEERING COMPONENTS OVER THE COURSE OF 4 VISITS. THE NOISES AND UNSTABILITY OF THE VEHICLE STOPPED WHEN I HAD THE BALL JOINTS REPLACED AT PRECISION AUTO SERVICE. *AK