Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
1999 DODGE DURANGO HAS 48,000 MILES AFTER GETTING A FRONT-END ALIGNMENT THE MECHANIC FOUND THAT THE (2) UPPER AND (2) LOWER BALL JOINTS (DRIVER AND PASSENGER SIDE) ARE LOOSE. THE VEHICLE HAS ONLY 48,000 MILES. IT NEEDS TO BE REPLACED AND WHEN I'VE CALLED THE DEALERSHIP THEY MENTIONED THAT IT HAS NOT BEEN RECALLED FOR THIS SPECIFIC PROBLEM. *LA
I BOUGHT A USED 99 DURANGO IN AUGUST AND FOUND BAD TIRES, AND WHEN I REPLACED THE LEFT FRONT, MY TIRE DEALER COULD NOT ALIGN THE FRONT END, DUE TO BAD BALL JOINTS. ON 24 SEPT THE DEALER REPLACED CONTROL ARM AND BALL JOINTS ON LEFT FRONT, AND ALSO THE RIGHT FRONT AT NO COST TO ME. ACCORDING TO MY TIRE DEALER THE RIGHT FRONT DID NOT SEEM BAD. NEW TIRES WERE MY EXPENSE,AND THE DEALER DID NOT BOTHER TO TELL ME THESE VEHICLES WERE UNDER INVESTIGATION. I BELIEVE DEFECTS SHOULD BE REVEALED BEFORE THEY CAN SELL THESE DANGEROUS SUV'S. *LA
I OWN A 1999 DODGE DURANGO AND THE WHEEL BEARINGS JUST COLLAPSED ON IT. IT COLLAPSED ON THE HIGHWAY AND MY WIFE DIDN'T LOOSE CONTROL BUT IT DID ALMOST CAUSE HER TO HAVE A ACCIDENT. SHE WAS ABLE TO GET IT SAFELY OFF THE HIGHWAY. IT HAS BEEN DIAGNOSED AND TO THE TUNE OF $1800.00 FOR REPAIR TO THE FRONT END BECAUSE OF THIS DAMAGE CAUSED DAMAGE TO OTHER FRONT END PARTS. *LA
THE UPPER BALL JOINTS FAILED PREMATURELY, WHILE DRIVING. THE VEHICLE WAS TAKEN VEHICLE TO THE DEALERSHIP. *JB
1999 DODGE DURANGO FRONT END BALL JOINT WORE OUT PREMATURELY. *LA
THE PASSENGER SIDE UPPER BALL JOINT FAILED AT 49000 MILES. THE INSPECTION AND REPAIR WAS PERFORMED BY A DODGE DEALER. LUCKILY, THERE WAS NOT AN ACCIDENT INVOLVED BUT THE PROBLEM WAS ORIGINALLY NOTICED WHEN DRIVING DUE TO THE FRONT RIGHT WHEEL MOVING ABNORMALLY WHEN MAKING TURNS WHILE DRIVING. *LA
CONSUMER STATED THE FRONT TIRES WERE UNABLE TO BE ALIGNED BECAUSE THE UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK THE FRONT END WAS UNABLE TO BE ALIGNED DUE TO PREMATURE WEAR OF THE FRONT BALL JOINTS. *SCC *JB
MY 99 DURANGO HAS A DEFECTIVE ENGINE! MY OIL PRESSURE GAUGE DROPPED TO ZERO WHILE DRIVING ON THE EXPRESSWAY SO I PULLED OFF AND LET THE MOTOR COOL DOWN AND CHECKED THE OIL. AFTER LETTING THE ENGINE COOL OFF FOR A WHILE I PRECEDED HOME. AFTER ABOUT 10 MILES BACK ON THE ROAD THE CHECK GAUGES LIGHT CAME ON, THE OIL PRESSURE HAD DROPPED TO ZERO AGAIN, AND I COULD FEEL THE TRUCK SLOWING DOWN WITHOUT LETTING OFF THE GAS. I PULLED OFF THE NEXT EXIT AND THE MOTOR KNOCKING LIKE SOMEONE WAS SLAMMING A HAMMER ON THE HEADS. THE DEALER SAID TO HAVE IT TOWED IN SO THEY COULD LOOK AT IT. AFTER 2 DAYS THE DEALER CALLED ME BACK AND SAID I NEEDED A NEW LONG BLOCK. I AND ASKED HOW A MOTOR WITH ONLY 50,000 MILES ON IT COULD NEED A NEW BLOCK. THE DEALER'S RESPONSE WAS THE ENGINE HAD SOME SLUDGE IN THE OIL AND IN HIS OPINION THOUGHT IT WAS DUE TO LACK OF MAINTENANCE. IT TOOK EVERYTHING I HAD TO KEEP FROM GOING OFF ON THIS GUY FOR ACCUSING ME OF NOT MAINTAINING MY $30,000 TRUCK! I DO THE OIL CHANGES, AIR FILTER, AND FLUID LEVEL MAINTENANCE MYSELF BECAUSE I DON'T TRUST SOME OF THESE GUYS THAT WORK AT THESE DEALERS. IT'S MY $30,000 THAT'S WHY I DO MY OWN MAINTENANCE! I CALLED CHRYSLER'S 800 HELP LINE AND EXPLAINED WHAT HAPPENED TO THE GUY WHO TOOK MY CALL. HE LISTENED, BUT SOUNDED VERY UN-INTERESTED AS HE ASKED A FEW QUESTIONS, PUT ME ON HOLD AS HE CALLED THE DEALER WHERE MY VEHICLE WAS. AFTER 15-20 MINUTES HE CAME BACK ON THE LINE AND SAID HE WAS SORRY, BUT THERE WAS NOTHING HE, NOR CHRYSLER COULD D
PE 03-032, FRONT SUSPENSION/UPPER BALL JOINT FAILURE: CONSUMER TOOK VEHICLE TO THE REPAIR SHOP FOR A FRONT END ALIGNMENT. THE MECHANIC INFORMED CONSUMER THAT THE UPPER BALL JOINTS WORE OUT. *AK
DRIVER'S SIDE SEAT BELT RETRACTOR MALFUNCTIONED. RECALL 01V119000 WAS ISSUED; HOWEVER, THIS VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO VIN. *AK
PE 03-032, FRONT SUSPENSION/ UPPER BALL JOINT: CONSUMER HAD TWO PAIRS OF WORN BALL JOINTS REPLACED. *AK
HAD NOISE IN THE LEFT FRONT OF VEHICLE AROUND 20,000 MILES RETURN VEHICLE TO DEALER THEY SAID IT WAS IN THE TIRES. TOOK VEHICLE TO TIRE DEALER THEY SAID IT WAS NOT IN THE TIRES. AFTER GOING BACK AND FORTH DEALER TO TIRE COMPANY WORE OUT A SET OF TIRES. BOUGHT NEW TIRES AND TOOK VEHICLE TO SHOP FOR WHEEL ALIGNMENT DISCOVERED BALL JOINTS WAS BAD. WROTE A LETTER TO DAIMLER CHRYSLER COSTUMER SERVICE EXPLAINING MY PROBLEMS, AND THAT I HAD SEEK HELP BEFORE WARRANTY EXPIRED. THEY SAID SORRY WE CANT HELP YOU. *LA
AFTER HEARING OF OTHER COMPLAINTS, I HAD MY 1999 DODGE DURANGO CHECKED OUT. UPON INSPECTION IT WAS DETERMINED THAT THE UPPER FRONT BALL JOINT WAS IN GREAT NEED OF REPLACING, WHICH IS UNUSUAL FOR 59,000 MILES. THE DEALER REPLACED THE BALL JOINT. THE VEHICLE WAS NOT UNDER WARRANTY. *LA
A FRONT WHEEL ALIGNMENT WAS PERFORMED ON THE VEHICLE BECAUSE THE FRONT TIRES WERE WEARING ON THE INSIDE. WHILE DRIVING OVER RAIL ROAD TRACKS, THE VEHICLE ALSO FELT AS IF IT WERE GOING TO LOSE CONTROL. WHILE THE ALIGNMENT WAS BEING PERFORMED, THE MECHANIC NOTICED THAT THE FRONT UPPER BALL JOINTS NEEDED TO BE REPLACED. *NLM *SCC *JB
SERVICE MANAGER (RICK) AT LAKE COUNTY DODGE IN JAMESTOWN, NY, STATED THAT THE BALL JOINTS IN THE FRONT SUSPENSION CONTROL ARM ARE SHOWING EXCESSIVE WEAR AND NEED REPLACEMENT (WITHIN A MONTH FOR SAFETY REASONS) AT A COST OF $345.00. THE VEHICLE (DURANGO) HAS ONLY 19,000 MILES ON THE ODOMETER. I THINK DODGE SHOULD REPLACE THESE FAULTY PARTS AT NO COST TO THE CONSUMER BUT THE REQUEST WAS REFUSED BY CHRYSLER CORP.
I OWN A 1999 DODGE DURANGO. LAST YEAR WE BEGAN HAVING OIL PRESSURE RELATED PROBLEMS. WE WERE DRIVING AND THE PRESSURE WOULD DROP TO 0 AND WE WOULD HAVE TO STOP THE CAR AND HAVE IT TOWED IN. FIRST THEY CHANGED OUT OIL SENDING UNIT, NEXT THEY COULDN'T DUPLICATE THE PROBLEM. THE NEXT TIME THEY CLAIMED IT WAS DUE TO LACK OF MAINTENANCE (CHANGING OUR OIL EVERY 3,000 MILES). YES WE DID CHANGE OUR OIL. WE HAD OUR ENGINE FLUSHED SEVERAL TIMES. IT STILL PRODUCES SLUDGE EVEN RIGHT AFTER THE OIL IS CHANGED. IT IS NOW SITTING IN OUR DRIVEWAY BECAUSE WE DO NOT HAVE THE MONEY FOR A NEW ENGINE WHICH IT REQUIRES. THE THING IS THAT WE BEGAN LOOKING ON THE INTERNET TO TRY TO DIAGNOSE THE PROBLEM OURSELVES AND THERE ARE LITERALLY THOUSANDS OF OTHERS THAT OWN DODGE DURANGOS WITH THE SAME PROBLEM. IS THERE NOT SOMETHING THAT WE CAN DO? WE WERE EVEN GIVEN A FREE EXTENDED WARRANTY FOR ALL OF OUR PROBLEMS OF COURSE UNTIL OUR ORIGINAL WARRANTY RAN OUT AND NOW THEY SAY THAT OUR WARRANTY WILL NOT BE HONORED DUE TO THIS. THIS IS THE SAME STORY AS MANY MANY OTHERS. THANKS FOR YOUR TIME. *LA
UPPER BALL JOINTS ON 1999 DODGE DURANGO NEED TO BE REPLACED. TRUCK HAD ONLY 55,000 MILES ON IT.*AK
I HAVE A 1999 DODGE DURANGO AND ON MY WAY TO LAS VEGAS ALL OF MY DASH BOARD LIGHTS CAME ON AND WHEN I PRESSED ON THE BRAKES THE CAR TURNS OFF. I NEED TO PUT IT IN NUTRAL TO RE START. ALSO, MY GEERS TAKE A WHILE TO KICK IN....I COULD BE PUCHING ON THE GAS AND THE CAR WON'T MOVE UNTIL ABOUT 3-5 SECONDS LATER. EVER SINCE 8/15/03 THIS HAS BEEN OCCURING. I HAVE A 3 YEAR CHILD AND AM VERY CONCERNED. PLEASE CHECK INTO THIS FOR ME.
1999 DODGE DURANGO. DURING ANNUAL STATE VECHICLE SAFETY INSPECTION, UPPER AND LOWER BALL JOINTS (LEFT AND RIGHT SIDES)WERE IDENTIFIED AS APPROACHING THE SAFETY WEAR LIMITS. EVEN THOUGH THE WEAR IS PREMATURE AT 49199 MILES, I ELECTED TO REPLACE ALL BALL JOINTS WITH ONES WHICH CONTAIN A ZERK ( GREASABLE) FITTING. VEHICLE WAS FRONT END WAS ALIGNED AND RETURNED TO SERVICE. CAUSE IS DUE TO OEM INSTALLED BALL JOINTS WHICH ARE NON GREASABLE. REMOVED DEFECTIVE UNITS WERE RETAINED IN HOPES OF A SAFETY RECALL. COST OF REPAIR WAS $686.29. *AK
WITH LESS THAN 55,000 MILES TWO (2) UPPER BALL JOINTS, TWO (2) LOWER BALL JOINTS AND TWO (2) INNER BRACKETS HAVE ALL GONE BAD.*AK
WHEN DRIVING OVER BUMPS FRONT SUSPENSION BOUNCED. CONSUMER CONTACTED THE DEALERSHIP. MECHANIC INFORMED CONSUMERR THAT UPPER BALL JOINTS WERE WEARING PREMATURELY.*AK
I HAVE A DODGE DURANGO (1999) AND WAS AMAZED WHEN I WAS HAVING TROUBLE STEERINGIT SO I TOOK IT TO HAVE AN ALIGNMENT WHEN THEY TOLD ME I HAVE TO HAVE BALL JOINTS REPLACED. I ONLY HAVE 60,000 MILES AND WAS AMAZED. THEN I FOUND OUT ABOUT THE INVESTIGATION. I'M WONDERING WHY JEEP LIBERTY WAS RECALLED WITH 10 COMPLAINTS BUT DURANGO HAS 81 NOW 82 AND NOTHING HAS BEEN DONE.*AK
BROUGHT MY VEHICLE IN FOR REPAIR AT THE DODGE DEALERSHIP SERVICE DEPT. AND THEY POINTED OUT THE THE BOTH BALL JOINT (UPPER AND LOWER) AND CONTROL ARM WHERE LOOSE AND NEEDED REPLACE. I TOOK MY 99 DURANGO IN DO TO THE "CHECK ENGINE" LIGHT WAS ON. I WAS TOLD THAT THEY ARE GETTING A LOT DURANGO'S IN WITH THE SAME LOOSE BALL JOINT PROBLEM. I WAS ADVISED BY THE SERVICE DEALER THAT THIS WAS A SAFETY ISSUE. MY VEHICLE ONLY HAS 67K MILES. THANKS. *AK
WE PURCHASED THIS VEHICLE FROM V & H FORD INC, MARSHFIELD, WI. IN JUNE 2003. THE NEXT DAY AFTER I GOT IT I STARTED IT & IT STARTED TO SQUEAL. MY HUSBAND NOTICED TRANSMISSION FLUID LEAKING AS WELL. WE TOOK IT BACK TO THE DEALER, WE WERE TOLD THAT THE FAN CLUTCH & SERPENTINE BELT WERE SHOT, AS WELL AS A LITTLE LEAK IN THE TRANSMISSION. THEY PUT SOME KIND OF SEALER ON IT & CONTINUED TO LEAK. (ALSO DURING ALL OF THIS TIME, OUR RPM'S KEPT JUMPING.) AFTER THE 3RD TIME, THEY SAID THEY DID A FACTORY AUTHORIZED REPAIR & PUT WHAT WAS REFERRED TO AS A "COCK RING" IN IT TO SEAL IT. THIS SEAMS TO HAVE TAKEN CARE OF THIS. THEN WHEN THE TRUCK WAS PUT IN REVERSE IT KEPT CLUNKING, THE U-JOINTS WENT OUT NEXT, THEN THE LATCH BROKE ON OUR GLOVE BOX. MEANWHILE THE RPM'S KEEP JUMPING, IT HAS BEEN BACK IN THE SHOP A TOTAL OF PROBABLY 7 TO 8 TIMES SO FAR. OUR SERVICE ENGINE LIGHT CAME ON & FLASHED THE CODE OF FUEL INJECTOR #8, WHEN IT WAS PUT THROUGH THE DIAGNOSTIC TEST, HOWEVER WE ARE LEARNING THIS IS STILL NOT THE PROBLEM. LAST WEEKEND I WAS GOING TO PUT THE TRUCK IN THE GARAGE. I PUT IN DRIVE, AND IT TOOK OFF ON ME WITHOUT ME EVEN TOUCHING THE GAS. IT HAS DONE THIS SEVERAL TIMES NOW WHILE ON THE ROAD. NOW FOR THE PAST WEEK, WHEN YOU LEAVE A STOP SIGN, IT WILL SHIFT ONCE AND STAY AT ABOUT 3000 - 3500 RPM AND WILL NOT SHIFT UNTIL YOU ARE READY TO STOP. WHEN YOU TRY TO STOP THE TROTTLE STICKS AND THE TRUCK WANTS TO GO. WE ARE AT LOSS WHAT TO DO. WE HAVE OBVIOUSLY PURCHASED A LEMON THAT IT A HAZARD T
WE BOUGHT OUR DODGE DURANGO WITH ABOUT 31,000 MILES ON IT. AFTER A FEW MONTHS AROUND 49,000 MILES WE REPLACED THE LOWER BALL JOINTS AT A PRICE OF $600.00. WE ARE NOW AT 67,000 MILES AND WE ARE NEED OF REPLACING THE UPPER BALL JOINTS. AROUND 60,000 MILES WE HAD TO GET THE FRONT EVAPARATOR CORE REPLACED. THIS HAS ALSO HAD US TO PAY OUT ANOTHER $900.00 TO FIX THIS PROBLEM. *AK
RIGHT UPPER CONTROL ARM CAME LOOSE CAUSING POPPING, BINDING AND STEERING CONTROL PROBLEMS. ALSO, UPPER AND LOWER RIGHT BALL JOINTS WERE WORN OUT. HAD TO HAVE THE RIGHT FRONT SUSPENSION REPAIRED AT 73,600 MILES. NOW TWO WEEKS AFTER, THE LEFT FRONT IS DOING THE SAME AND NEEDS REPAIRING. ALSO, HAVING OTHER SQUEAKING AND GRINDING SOMEWHERE IN THE SUSPENSION THAT HAS NOT YET BEEN DETERMINED WHAT IS CAUSING IT. IT IS A DANGEROUS SITUATION AND IT SOUNDS LIKE A WRECK. *LA
NHTSA ACTION NUMBER : PE03032. I AM THE ORIGINAL OWNER. THERE WAS LOUD INTERMITTENT CLICKING AND CLUNKING NOISE FROM UNDER THE FRONT END WHILE DRIVING NORMAL STREETS AND SPEEDS. I TOOK IT TO MY MECHANIC. THEY SAID THE FRONT END, INCLUDING THE BALL JOINTS, LOOKED LIKE IT HAD NEVER BEEN LUBED. THEY LUBED IT, AND THE NOISE WENT AWAY. I HAVE SUBSEQUENTLY HAD THIS SHOP PERFORM THE MANUFACTURER'S RECOMMENDED PERIODIC LUBE AND THERE HAS BEEN NO FURTHER PROBLEM. PRIOR TO THIS, I HAD USED QUICK LUBE SERVICE COMPANIES PERIODICALLY AS RECOMMENDED BY THE MANUFACTURER. ALL THE QUICK LUBE SHOPS PRODUCED COMPUTER PRINTOUT DOCUMENTATION DURING THE SERVICE INDICATING THAT THERE WERE NO GREASE FITTINGS (ZERKS) FOR THE BALL JOINTS, ETC., AND THEREFORE NO LUBE WAS EVER PERFORMED. I HAVE SOME SUCH DOCUMENTATION ON FILE AT HOME. THIS ALL LEADS ONE TO BELIEVE THAT THE PROBLEMS WITH THE DURANGO BALL JOINT FAILURES MAY HAVE BEEN MORE OF A MAINTENANCE/SERVICE SYSTEM MISCOMMUNICATION BETWEEN THE MANUFACTURER AND THE QUICK LUBE SHOPS, RATHER THAN A DEFECT OF THE VEHICLE.*AK
VEHICLE'S FRONT END VIBRATED AT SPEED OF 30 MPH AND FASTER. THIS OCCURRED BECAUSE UPPER/LOWER BALL JOINTS WERE DEFECTIVE AND WERE REPLACED.*AK
PREMATURE BALL JOINT FAILURE ON MY 1999 DODGE DURANGO. *LA
UPON STARTING VEHICLE CONSUMER NOTICED ABS AND BRAKE LIGHTS WERE ILLUMINATED. DEALER REPLACED THE REAR WHEEL SPEED SENSOR.*AK *TS *PH
VEHICLE WAS TAKEN TO THE DEALER FOR AN ALIGNMENT. THE DEALER FOUND THE LOWER BALL JOINT ON THE FRONT SUSPENSION HAD TO BE REPLACED. *AK *PH
WHILE DRIVING AT HIGHWAY SPEED, THE VEHICLE EXPERIENCED ENGINE FAILURE. TWO PISTONS MALFUNCTIONED AND THERE WAS A HOLE IN THE BLOCK. *AK WITHOUT WARNING THE CHECK ENGINE LIGHT HAD COME ON FOR A FEW SECONDS BEFORE A LOUD BANG WAS HEARD AND COMPLETE ENGINE FAILURE OCCURRED. *SCC *JB
WHEN TURNING RIGHT/LEFT THERE IS A CLICKING/SQUEAKING AND POPPING NOISE COMING FROM UPPER AND LOWER BALL JOINTS. TOOK VEHICLE TO DEALER, AND DEALER REPLACED THE UPPER AND LOWER BALL JOINTS AT 73,000 MILES. *AK
AT 66,510 MILES BOTH UPPER CONTROL ARMS AND BOTH INNER TIRE RODS HAD TO BE REPLACED. THE FRONT BRAKES WERE REPLACED APPROXIMATELY 4 MONTHS AGO AND THEY TOO HAD TO BE REPLACED.*AK
DEALERSHIP WAS UNABLE TO PERFORM A FRONT ALIGNMENT. THIS WAS AS A RESULT OF THE UPPER/LOWER BALL JOINTS/ INNER TIE ROD/ FRONT SHOCKS/REAR SHOCKS, AND FRONT BRAKE ROTOR AND PADS BEING DEFECTIVE, AND NEEDED TO BE REPLACED.*AK
CONSUMER TOOK VEHICLE TO THE DEALERSHIP FOR INSPECTION. MECHANIC INFORMED CONSUMER THAT FRONT UPPER BALL JOINTS WERE WEARING PREMATURELY. CONSUMER PAID THE MECHANIC TO INSTALL THE NEW BALL JOINTS. *AK
CONSUMER COMPLAINED ABOUT FRONT END PROBLEMS, INCLUDING BRAKE ROTORS/ AND BALL JOINTS, BOTH UPPER AND LOWER. CONSUMER STATED THAT THOSE OCCURRENCES TOOK PLACE LONG BEFORE THE TV NEWS OF LAST THURSDAY 10-30-2003 ABOUT BALL JOINT FAILURES. *AK
WHILE DRIVING AT ANY SPEED THERE WAS A KNOCKING NOISE COMING FROM THE FRONT TIRES. UPON INSPECTION OF THE VEHICLE BY THE DEALERSHIP, THEY INDICATED THAT THE NOISE WAS DUE TO DEFECTIVE UPPER/LOWER BALL JOINTS. *AK
I WAS INFORMED YESTERDAY THAT MY 1999 DODGE DURANGO NEEDS NEW BALL JOINTS FROM THE PERKINS DODGE DEALER IN COLORADO SPRINGS. I HAVE 44,000 MILES ON THIS CAR - AND I KNOW ABOUT THE CLASS ACTION SUIT. THEY WANT $600 TO REPAIR THIS DEFECT. *LA
BOUGHT A 99 DODGE DURANGO WITH 44,490 MILES AND RIGHT AWAY DISCOVERED BAD FRONT TIRES AND BALL JOINTS. DEALER REPLACED BALL JOINTS AND I ASKED DODGE IF IT WAS A SAFE VEHICLE. THEY SAID YOU WERE INVESTIGATING. BALL JOINTS WERE REPLACED SEP 24. *LA
AFTER HEARING ABOUT THE UPPER BALL JOINT PROBLEM ON DODGE DURANGOS, A FRIEND SUGGESTED I TAKE MY DURANGO INTO THE SHOP. I DID, AND THE UPPER AND LOWER BALL JOINTS WERE WORN OUT AND REQUIRED REPLACING. $1,700. *LA
MY HUSBAND AND I PURCHASED OUR 99 DODGE DURANGO IN SEPTEMBER 2002, USED FROM A HONDA DEALERSHIP. A FEW DAYS AFTER WE DROVE IT OFF THE LOT, THE OIL PRESSURE GAUGE BEGAN TO DROP TO "0" RAPIDLY, THEN BACK UP TO "40", THEN IT STARTED STALLING AND HESITATING AFTER RESTART. WE CALLED THE DEALER, THEY SAID TO BRING IT IN, SO WE WINGED IT 20 MILES TO THE SHOP, WHERE THEY HAD IT IN SERVICE FOR A FEW DAYS. THEY SAID IT WAS THE OIL SENDING UNIT AND OIL PUMP, SO THEY REPLACED IT AT NO CHARGE TO US BECAUSE IT WAS WITHIN THE 30 DAYS. SO A FEW WEEKS LATER THE TRUCK DID THE SAME THING, SO WE TOOK IT BACK, THE DEALER CALLED THE MANUFACTURER AND HAD THE TRUCK TOWED TO THE NEAREST CHRYSLER DEALER. THIS IS WHERE THEY REPLACED THE ENGINE AT 65,500 MILES, WHICH THE HONDA DEALER PAID FOR. I HAD THE VEHICLE LESS THAN 1 MONTH, AND HAD TO HAVE A NEW MOTOR, WELL THAT WAS 10/28/02 THAT THEY INSTALLED THE MOTOR, AND NOW MY TRUCK IS BACK IN THE SHOP 10/25/03 FOR ANOTHER MOTOR. THIS IS BECAUSE THE DODGE DEALER SAYS SLUDGE CAUSED MALFUNCTION IN THE ENGINES ABILITY TO SUCK OIL INTO THE SCREEN. OF COURSE THEY BLAMED ME, SAYING THAT I DID NOT CHANGE THE OIL ENOUGH, I PROVIDED THEM WITH SOME OF MY RECEIPTS, AND MY LOG OF OIL CHANGES I DID MYSELF EVERY 3 TO 5,000 MILES. THEY ARE REFUSING TO COVER THE COST AND SAID I HAVE TO GET AN ATTORNEY. I TOLD THEM I WAS AWARE THAT DURANGOS WITH 5.2 AND 5.9 LITER ENGINES HAVE OIL PUMP AND SCREEN PROBLEMS, AGAIN THEY REFUSED TO ACKNOWLEDGE AND TURNED ME AWAY. NOW THEY ARE THR
1999 DODGE DURANGO UNDER CARRIAGE FAILURE. *LA
PREMATURE WEAR OUT OF DODGE DURANGO FRONT SUSPENSION COMPONENTS INCLUDING BOTH FRONT LOWER BALL JOINTS, LEFT FRONT INNER TIE ROD, AND RIGHT FRONT UPPER BALL JOINT. *LA
PURCHASED 1999 DURANGO IN OCTOBER 2003, WITH AN EXPIRED SAFETY CHECK. UPON TAKING IT TO DEALER FOR 1ST SERVICE AND PERFORM "FREE" SAFETY CHECK AS PART OF SALE, VEHICLE FAILED INSPECTION DUE TO "FRONT LEFT UPPER CONTROL ARM BALL JOINT WORN AND ALIGNMENT." NOW WE ARE UNABLE TO DRIVE IT LEGALLY AND DEALER WANTS $ 800.00 FOR REPAIRS. *LA
LOWER BALL JOINT FAILED WHILE DRIVING. FRONT END COLLAPSED TO GROUND. *LA
EXCESSIVE WEAR ON THE UPPER AND LOWER CONTROL BUSHINGS AS WELL AS BALL JOINTS ON THE FRONT SUSPENSION COMPONENTS. VEHICLE HAS LESS THAN 31,000 MILES AND IS JUST OVER THREE YEARS OLD. *LA
FRONT BALL JOINTS ARE BAD 1999 DODGE DURANGO 4X4 83000 MI (NEARLY ALL HWY). *LA
VEHICLE VIBRATED AT ANY SPEED. TOOK VEHICLE TO DEALER, AND THE DEALER REPLACED THE UPPER BALL JOINTS. *AK
I OWN A 1999 DODGE DURANGO AND HAD TO HAVE THE BALL JOINTS REPLACED LAST YEAR. THE MECHANIC SAID IT WAS PREMATURE FAILURE...THAT THEY SHOULDN'T HAVE WORN OUT THAT FAST. THE REPAIR COST ME $472.42. WHEN THE RECALL IS PUBLISHED/FINALIZED WHAT TYPE OF REIMBURSEMENT ARE THOSE OF US WHO ALREADY REPLACED THE BALL JOINTS GOING TO RECEIVE? HOW SOON WILL THE RECALL GO INTO AFFECT? I LOVE MY DURANGO, BUT IN THE 3 YEARS I'VE OWNED IT I HAVE HAD TO REPLACE SEVERAL FRONT END COMPONENTS INCLUDING TIE RODS, BALL JOINTS, A-ARMS, TIRES BECAUSE OF UNEVEN WEAR DUE TO THE OUT OF WACK FRONT END, ETC. JUST KEEPING MY DURANGO "ROAD-SAFE" FOR MY SELF AND MY FAMILY IS BECOMING AN EVER INCREASING EXPENSE. I CERTAINLY EXPECT THE PREVENTIVE MAINTENACE EXPENSES...BUT ALL THE PARTS WEARING OUT PREMATURELY IS A PROBLEM! SOMETHING NEEDS TO BE DONE FROM CHRYSLER TO MAKE THIS RIGHT WITH ALL DURANGO/DAKOTA OWNERS AND IT NEEDS TO BE DONE QUICKLY BEFORE ANY MORE ACCIDENTS, OR WORSE YET, FATALITIES OCCUR BECAUSE OF THESE BALL JOINTS. *LA
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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